Hotel - ibis Paris la Villette Cite des Sciences 19th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris la Villette Cite des Sciences 19th Hotel

3.5/5 1,560 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  EUR
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 284 rooms
  • 148 non-smoking rooms
  • 6 rooms for people with reduced mobility
    • Pulse air
    • Data port in room
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 4,366 reviews

Our guest reviews for ibis Paris la Villette Cite des Sciences 19th

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,560 reviews
annebreuner Family - 16/07/2018 TripAdvisor review
« Horrible service, long wait and no sleep »

when we arrived to the hotel, the service was horrible, and the people working there, where hostile and impolite. we were given a room, and when we opened the door, someone else already lived there!! we waited about 30 minutes for another room, and where given a room

M. M. N. Business - 08/07/2018 AccorHotels certified review
« The hotel rate is expensive compared to offered services »

A receiption guy called Mr.Mohamadou was very helpful and tried his best to get me a convenient room, but unfortunately price was high compared to offered services Room lack of comfortable stuffs no Air conditioning, no refrigerator, no tissue, no save , no room service except for daily cleaning , breakfast quality is very bad,

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED N. M., Thank you for taking the time to tell us about your experience at the ibis Paris La Villette Cité des Sciences 19ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cvetka Booking manager L'hôtel Ibis Paris La Villette Cité Des Sciences 19ème

Kp Business - 30/06/2018 AccorHotels certified review
« Noisy and unfriendly! »

If you want to sleep well, this may not be the best place to stay. No AC so it was hot. Bathroom spelled quite badly! A squished bug on the window stayed on the uncleaned window the whole time during my stay. No matter how tightly you try to close the window, it is completely porous with regards to street noise and there's ALWAYS noise- if not party-goers enjoying the park across the canal then it's the collection of people who always seem to hang out in front of the hotel until 3AM. Hotel lobby and cafeteria are average. Staff not always helpful and sometimes downright rude. Rooms very small and bathrooms even smaller. I will point out ONE positive- bed, pillows and duvet were comfortable but who can enjoy sleep with the heat and noise? This hotel, IMHO, did not meet expectations especially for the North American traveller.

Marcus H. Couples - 21/06/2018 AccorHotels certified review

Convenient location . Room adequate but a squeeze . Garage very helpful . Noisy people out the front though.

C. S. D. Couples - 19/06/2018 AccorHotels certified review
« Excellent »

Hotel very well located in a quiet neighborhood, near the park, near the Philharmonic, near the Museum of Science and Industry, 15 minutes from downtown. Within 5 minutes there are 2 underground stations that lead to any direction. 45 minutes with CDG airport shuttle. Clean, very comfortable for 3 stars. Staff are extremely kind, attentive and have solutions and answers to guest requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. It is always a pleasure to receive positive feedback. We hope see you for your next visit in Paris Kind regards Cvetka Booking manager

Xxx Business - 18/06/2018 AccorHotels certified review

- stay was ok - room was quiet - room was ok clean - some dust under the bed - leak from the bathroom window when it rained (room #506) - took forever for the water in the shower to get warm - showering almost flooded the bathroom because the shower cabin's doors are not completely closing; gap under the doors

Suzanne P. Couples - 01/06/2018 AccorHotels certified review
« Not suitable »

Room was a sweaty box , very small -no air con in the rooms I had to ask for a fan which was not suitable- we asked for cleaners not to come into the room but they still did - signs in the bathroom advising to hang up towels to save energy but these were still changed 3 times in 5 days. There was no ice in the hotel for 3 nights which with temperatures of high 20s is unacceptable to not have a cold drink

Jb B. Business - 26/05/2018 AccorHotels certified review
« Disapointed »

I use this hotel regularly for business, and I am starting to beleive that business travelers should start considering other options. As individual traveler, and even more as a regular customer, I feel that the customer experience is getting poorer each week. Two examples during the last stay: 1/ I have asked 3 days in a row to have an iron, I never got one... 2/ At breakfast at 8am on 24/05, the queue for breakfast was huge, and the room reserved for business travelers was not open: as a consequence, I could not have breakfast (could not wait), although I had paid for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JB, Thank you for taking the time to share your feedback. We are very sorry to knwo your experience. We transfered your feedback tour our F&B Manager. Be assured that we are going to act to satisfy you for your next coming. We hope to welcome you back to our hotel very soon! have a wonderful day. Cindy Genin Responsable Réception de l'hôtel ibis Paris la Villette Cité des Sciences 19ème

David M. Couples - 23/05/2018 AccorHotels certified review
« Value good but noisy due to bulk/coach parties. »

Noisy - this hotel is ideally located for Philharmonie, Parc, Sciebce Musee, but it is also popular with coach parties and there can be an avalanche of early morning and late evening noise of doors in particular banging. You could do more to SOUNDPROOF DOOR CLOSING and OFFER STRONG GUIDANCE TO AVOID NOISE TO GROUP BOOKINGS. Also lack of full AC means I can't book this hotel in June-August, too hot! Apart from those important conditions I enjoy my stay at this hotel with its friendly helpful staff and beautiful location. Shame about Passages de Voutes "chute"!!! I liked it! And Galerie Bleu still there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M, We very much appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cindy GENIN Responsable Réception de l'hôtel ibis Paris la Villette Cité des Sciences 19ème

Desislava Couples - 23/05/2018 AccorHotels certified review

Good location, comfy bed, clean room. What ruined our stay was that it was incredibly noisy and we literally didn't get any sleep 3 nights in a row which was our whole stay. I guess we were located at the party floor or something. I complained at the front desk from the noise but the loud people did not pay any attention to the warning from the hotel employee. The hotel obviously doesn't have any mechanism about dealing with situations like that which should not be the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your return and we are happy you liked our hotel and out staff ! We are sorry that the noise disturbed you during your stay. Don't hesitate, during your future coming, to ask for a roomat the end of corridor, not to hear noises of outside. We hope to see you again ! Sincerely, Cindy GENIN Responsable Réception de l'hôtel ibis Paris la Villette Cité des Sciences 19ème

Duilio A. B. Couples - 23/05/2018 AccorHotels certified review
« Satisfied, but there is room for improvement »

The overall quality of the hotel is what I expected from IBIS. No more and no less. The stay was pleasant and the staff was friendly, even though most of them did not have a good fluency on english we still managed to communicate and get our needs fulfilled. There were minor issues that can be improved. The room smelled a bit of smoke when I entered. Nothing that leaving the windows open did not solve, but I was surprised, as it is a non smoking room. The box for the shower leaked water, and the bathroom floor got wet from it. We notified the front desk upon leaving and they put a note for the responsible team to check. Lastly, I got a free drink at the hotel for being a platinum member (thank you for that) but apparently the french writing and the english did not match. I asked for a beer (as in the english text it was written that it was allowed) and was informed by the waiter that alcoholic drinks were not allowed according to the french writing on the gift card. I still got the beer, but i was surprised that there was a controversy on the card. Overall the stay was pleasant, but I like to give proper, through feedback.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. Our team received your positive feedback with pleasure. It's an encouragement for their Work everyday. Concerning your welcome voucher, we confirm you can drink a glass of pression beer (33 cl). For your next trip in ibis Paris la Villette, we are pleasure to offer you your beer with your welcome voucher. We hope to see you soon ! Cindy Genin Responsable Réception de l'hôtel Ibis Paris La Villette Cité Des Sciences 19ème

Anonymous Friends - 13/05/2018 AccorHotels certified review
« The staff was friendly and the rooms were clean. »

Great experience, clean rooms, friendly staff, breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback concerning your stay in our hotel. We are pleased to read that you enjoyed your experience in the ibis Paris la Villette. Hope to welcome you back soon ! Regards, Stéphanie, Deputy Manager

Jude Solo - 13/05/2018 AccorHotels certified review
« Overall very satisfactory »

A one-night stay for a concert. Room smal, but very clean and comfortable and quite adequate. Bathroom a bit of a squeeze, but OK as I was alone. The only negatvie point was the terrible racket outside the hotel until the small hours of the morning, a group of people partying with a car parked on the pavement with loudspeakers on full blast. Not the hotel's fault of course, but it certainly marrred the experience as I hardly slept

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I very much appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. I'm happy you appreciated our hotel even if for a night! On the other hand I'm sorryabout the noise ourside at night. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marianna Cavalcanti Assistante Responsable Réception

N. Business - 12/05/2018 AccorHotels certified review
« Not satisfied »

I Have comments on cleaning the room, the breakfast has very very limited varieties, in addition to the servents they are not supportive at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., Thank you for your share about your experience at our hotel. We are sorry that your experience did'nt meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Iit is our hope that you will give us the opportunity to better serve you in the near future. Have a wonderful day. Cindy Genin Responsable Réception de l'hôtel Ibis Paris La Villette Cité Des Sciences 19ème

Charlotte Couples - 10/05/2018 AccorHotels certified review
« Clean small rooms that need top sheets and wash clothes with great staff. »

The staff was great and the place felt clean. We are American so we are used to different things in our hotels, like air conditioning top sheets and wash clothes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. I'm glad you liked the room and our staff! To wash your clothes you have a specific plastic bag inside your room that you have to come down to the reception :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marianna Cavalcanti Assistante Responsable Réception

Chris F. I. Couples - 09/05/2018 AccorHotels certified review
« Perfect! »

Perfect! Didn't miss anything, was what we expected Shame from locals hanging around at entrance smoking weed and drinking

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Paris La Villette Cité des Sciences 19ème. It is always a pleasure to receive positive feedback. On the other hand I'm sorry for the locals outside our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine DUDOT Directrice de l'hôtel Ibis Paris La Villette Cité Des Sciences 19ème

J Couples - 06/05/2018 AccorHotels certified review
« Fantastic view »

Small room but it was worth paying extra for having the magnificent view of the Canal de l'Ourcq. Car park impossible to find if you don't know where it is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you for your time. We are glad that you enjoyed the amazing view at the canal de l'Ourcq. We hope see you soon again. Cvetka Booking department manager

Dr O. Couples - 03/05/2018 AccorHotels certified review
« Very good for short stay »

Excellent helpful front desk staff mainly Mr Muhamadun Very clean bed and room Quite area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your answers. We are glad you loved your stay at the Hotel Ibis la Villette Best regards Cvetka The booking department manager

R. Business - 02/05/2018 AccorHotels certified review
« Correct »

Chambre correcte, bonne literie

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame, merci d'avoir répondu à notre questionnaire A bientôt Cvetka Responsable réservations

Couples - 01/05/2018 TripAdvisor review
« Fantastic view »

For us, the situation of the hotel was superb - about 150 m from our concert venue. The room was small but we had reserved a room with a view of the Canal de l'Ourcq. A very good choice and worth the extra cost. The restaurant 24H snack service was a bit hit and miss but served its purpose. Bathroom small but that's Paris. As always Ibis only leave one towel per person. Anybody coming to the hotel by car should a) check the parking place is booked (I sent an email requesting this but the email was totally ignored. Fortunately I phoned to check I had a place the day before) b) the car park is NOT signposted and is impossible to find without directions. Phone and ask. By the way the car parking spaces are SMALL but not overpriced for Paris.

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