Hotel - ibis Paris Bastille Opera 11th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Bastille Opera 11th Hotel

3.5/5 2,818 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 8,037 reviews

Our guest reviews for ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 2,818 reviews
Anonymous Business - 10/10/2018 AccorHotels certified review
« Disappointed in room amenities »

Overall, the experience was basic. For IBIS, I was expecting a bit more hospitality & amenities. The front desk support was less than helpful and the room/amenities were disappointing. However, the restaurant team was delightful & the breakfast buffet was done well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN L., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

B. Couples - 10/10/2018 AccorHotels certified review
« Value for money hotel in a great location with very comfortable bed and a room with a view of Paris rooftops! »

This is a value for money hotel in a great location. The lobby bar and restaurant are appealing in decor and reception staff welcoming. Check in was quick and our room on the 6th floor had good rooftop views. The room and bathroom were a little small but we expect that in Paris and they were perfectly adequate for a long weekend stay. The bed was extremely comfortable. We had a good nights sleep and there was no noise disturbance. We encountered two problems within the room . Firstly the sink plug was jammed and we were unable to release water however the cleaner fixed it and secondly the laminate flooring was dusty and gritty and we picked up grime on our feet and transferred it on to the bedsheets. However this did not spoil our experience . The bar staff were very good and we enjoyed the jazz night . The breakfast we felt was mediocre. The only hot food was a boiled egg you made yourself! Perhaps an omelette station would be an improvement. Also the restaurant area is far too small when the hotel is busy at the weekend. We had to stand in a long queue and then wait for a table in order to eat breakfast. Clients in Paris need to have breakfast quickly as they are involved in tour bookings, catching flights etc ! Despite a few negatives overall a good stay and we were satisfied generally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DUCKWORTH B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Isaac Friends - 09/10/2018 AccorHotels certified review

Hotel staff and breakfast was good but the bedrooms were extremely small and cramped and very much in need of a refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YTZHAK S., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Alan W. Couples - 09/10/2018 AccorHotels certified review
« Overnight stop before catching trains to Bologna »

Have stopped at before - gives short walk to Gare de Lyon. Previously have had evening meal but current english version of menu did not appeal. Overnight room with breakfast price had escalated since last visit but still favourable to other nearby Ibis hotels. Breakfast room was rather crowded

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN W., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Christian J. Business - 09/10/2018 AccorHotels certified review
« Mr »

The rooms were in a absolute horrible condition with mould everywhere in the bathroom and paint falling off

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN J., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Tina Business - 08/10/2018 AccorHotels certified review
« Rooms are really old and small, needs renovations - hair dryer are more vacuum cleaner ... »

The entree looks nice, rooms are really old and small, needs renovations - hair dryer are more vacuum cleaner ... I asked at the reception (en francais) whether the breakfast in included -answer was no. So I took my breakfasts outside - still it appears on my bill - because pride was incl. breakfast! Staff was overall very friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHARINA L., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Gerardo H. Business - 08/10/2018 AccorHotels certified review
« Comfortable, easy, small but it can be better. »

Overall I think is a good experience, service is every time nice and easy... the only thing (and maybe is because my culture) that I could improve is the breakfast... every time was the same... a little bit boring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERARDO JAVIER H. ZAVALA, We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Niels B. Business - 07/10/2018 AccorHotels certified review
« Not good enough »

Breakfast buffet did not work - not staff enough. At check-in staff was unaware of the details from my booking on accorhotels.com. I had to ask specifically for my complementary drink at arrival (though we were two people in the room - only one drink was granted).

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIELS BO B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

G Couples - 06/10/2018 AccorHotels certified review
« Back again for another nice stay »

Stayed again in this hotel. Nicely refurbished and welcoming reception and bar / dining area. Asked for a quiet room and it was provided. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Maria M. Business - 05/10/2018 AccorHotels certified review
« Convenient »

Not as good as our past experiences the room was very warm on the 2nd night even with thermostat on lowest, we opened the window & were bitten by a mosquito, also there was an unpleasant smell in the room on the 2nd night

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA M., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Ne Business - 05/10/2018 AccorHotels certified review
« Hotel could be better maintained »

Staff were friendly, but carpet in corridors was dirty, and in the room the veneer on the desk was coming off in strips. The most basic of hotels. I appreciated Gizele's help in changing my booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLE B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Sheila Solo - 05/10/2018 AccorHotels certified review
« Expensive nothing to offer »

Very small rooms but I was solo so ok for one. No tea coffee in room also the soap was liquid soap on the wall. For what I paid it wasn’t worth the money. Communication a very big problem for myself anyway.cost a small fortune to get a taxi because traffic build up bad. Not bad area for restaurants anyway. Tried to use the train same problem communication. And no I wouldn’t go back here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Scott Friends - 04/10/2018 AccorHotels certified review
« Disappointing stay »

Room underwhelmed, AC did not work, towels left white fuzzies all over your body and in hair, show door had a crack in the seal that flooded the bathroom, heater in bathroom was broke, floor was warped and had broken off finish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW D., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Chris Friends - 03/10/2018 AccorHotels certified review
« very pleasant stay »

Although the room was very small, the hotel staff and facilities were great and the location is fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Anonymous Friends - 03/10/2018 AccorHotels certified review
« Good location/ functional rooms »

Rooms are dated but quite clean. Reception staff were ok and the space is very nice. Was fine for a trip with a group of friends to Paris for an event (rarely in the room) if it was a romantic stay would probably stay somewhere more luxurious. Location was vibrant and trendy. Good metro links.

W Families - 03/10/2018 AccorHotels certified review
« Rooms are very small and cramped »

The location is good but the room and bathroom are tiny. It makes it unpleasanť to spend time in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDY L., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Evelyne L. Solo - 02/10/2018 AccorHotels certified review
« Great »

This was not my first time at Ibis Bastille. I have always appreciate the service and the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MSEVELYNE L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

David Couples - 02/10/2018 AccorHotels certified review
« Wonderful »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID R., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Mr W. Friends - 02/10/2018 AccorHotels certified review
« Very poor customer service »

Received an email on the day of arrival totally out of the blue saying “Your reservation is not guaranteed. We need to know if you will arrive before 6:00pm. Otherwise your reservation will be cancelled”. Despite the being booked almost 12 months before. Huge anxiety caused as we would not be arriving before your imposed deadline of 6pm. You never once answered the telephone despite 12 calls to you on the day. This cost me £16 in international phone charges. Then on our final night we found ourselves locked out of our room late at night. Reception would not let us in until we explained why our group had not checked out and had bags in the room despite us having another night on our booking. Overall unbelievably shocking service. The very worst experience of poor customer service from the many hundreds of hotels I have stayed in over the years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN W., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Luca Solo - 01/10/2018 AccorHotels certified review
« Small room hotel. »

Great front desk and limited breakfast and small showers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramdane D., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

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