Hotel - ibis Paris Bastille Opera 11th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Bastille Opera 11th Hotel

3.5/5 2,766 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web corner
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Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 7,598 reviews

Our guest reviews for ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,766 reviews
T. Business - 11/08/2018 AccorHotels certified review
« good stay »

Room & bathroom little smaller No enough tactical ligth

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAHAMADOU T., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Anonymous Solo - 09/08/2018 AccorHotels certified review
« Assistance disappointing, air con inadequate. »

Mostly OK but I sought help catching the train from Gare du Lyon which I hadn’t done before. He didn’t mention the need to validate my ticket in the yellow machine or explain the complicated process of finding the Hall number then waiting to see which platform. He said I only needed to arrive 15 minutes before the train left and if I hadn’t found a gentleman who kindly explained everything to me clearly, I would have missed the train. The air-conditioning was inadequate even in such a small room.

Mariam M. Couples - 08/08/2018 AccorHotels certified review
« Satisfecho »

Satisfactorio,

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIAM M., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

K B. Families - 06/08/2018 AccorHotels certified review
« Good base, welcoming, clean hotel. »

Hotel is well located for exploring the City. Staff were friendly and welcoming and helpful. Buffet breakfast had good selection of food. Room was on the small side, but clean and perfectly adequate for a city break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATIE B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Rupy J. Friends - 05/08/2018 AccorHotels certified review
« Horrible, would never stay at an Ibis hotel again »

Hotel is in such poor condition and the rooms are not maintained what so ever. We had to change rooms 4 time due to various reasons, air conditioning units weren’t working (it was 39 degrees Celsius outside), the washrooms smelled and in our last room when we would shower the water drained up through the bedroom floor and our luggage got wet. 0 stars, pictures online are deceiving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUPY J., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Actually we works in a renovation bussiness plan, in order to finish the works that were started at the lobby. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Jeremy Couples - 02/08/2018 AccorHotels certified review
« Comfortable, clean, and good feel. »

We enjoyed our time. I think we liked the location, the good restaurant downstairs, the friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEREMY P., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Nobster C. Friends - 01/08/2018 AccorHotels certified review
« Great Weekend »

We all enjoyed our second stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL C., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Friends getaway - 31/07/2018 TripAdvisor review
« Worst hotel stay ever! »

This was my worst hotel experience ever! Would never stay at ibis hotel again. We had to change rooms 4 times for various reasons, a/c units not working and/or rooms smelling like Pooh. The room we ended up with had a clogged shower drain and when the water did drain it came up through the floor boards and got our luggage wet. Although the staff were kind and attempted to make our stay comfortable it wasn’t possible. I would give this hotel 0 stars if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking some of your time to share your experience with us. We are very sorry that our service did not meet your expectations, and we want to apologize for that. Our top one priority is to satisfy every guest that stay in our establishment. Your feedback is very important to us because it allow us to identify areas where we can improve our service. Kind regards François Villemur - General Manager

Anonymous Couples - 29/07/2018 AccorHotels certified review
« Stayed again on Paris visit »

We had stayed here before about 2 years ago and after a good experience we decided to stay again. The key pull for us was the secure parking, but the location is good and we like the upgrade to the reception area. I'm sure the rooms will be next, but I hope it doesn't start increasing the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TABITHA W., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Lee S. Couples - 29/07/2018 AccorHotels certified review
« Great location »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEE S., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Bernadette J. Couples - 28/07/2018 AccorHotels certified review
« Average »

Initially disappointing, not even tissues supplied in the room, which I believe is fairly basic! Room cooler hardly works !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNADETTE J., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Anonymous Friends - 27/07/2018 AccorHotels certified review
« The hotel provided a good base for my stay in Paris »

The hotel is well situated for my requirements. The room is relatively spacious for Paris and the bed was extremely confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH A., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Julie Couples - 26/07/2018 AccorHotels certified review
« As expected »

This hotel is conveniently located. Lots of restaurants nearby and close to the metro. Check-in and check-out are easy. Staff is friendly and helpful. Rooms are small but functional. The room was clean, quiet, bed comfortable, internet works well, TV ok, shower good and ac was OK. Parking in the basement is extremely helpful. Overall, it was an excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Margaret Families - 24/07/2018 AccorHotels certified review
« Convenient and staff very helpful »

Staff friendly helpful and obliging. Hotel convenient to get in to Paris centre. Downstairs nice and roomy, but room size a little small air con not very effective in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET G., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

I. Business - 23/07/2018 AccorHotels certified review
« Great postion but small showers »

I liked the loby and the public area, but was disapointed from the small showers

Our hotel has responded to the review
Our hotel has responded to the review

Dear GONEN I., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are taking in consideration all your comments and they will be transmitted to each team. We work hard to satisfy our clients and make their stay amazing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Kelly G. Friends - 22/07/2018 AccorHotels certified review
« Ok »

It was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ONNEILE KELLY G., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Professor T. L. Families - 22/07/2018 AccorHotels certified review
« Professor »

Execrable.

Our hotel has responded to the review
Our hotel has responded to the review

Cher client Nous aimerions vous remercier pour le temps que vous avez pris à partager avec nous votre opinion personnelle sur votre séjour dans notre hôtel. Soyez assuré que nous accordons beaucoup d'attention aux commentaires des clients. Cela nous permet de concentrer nos efforts sur des actions précises afin d’améliorer notre service. En ce qui concerne les points que vous relevez, personnellement, je vais discuter avec les personnes concernées afin de que ces difficultés soient corrigées. Assurez-vous que notre objectif est de satisfaire notre client pendant leur séjour. Je reste à votre entière disposition. Cordialement Osvaldo Capote Room Division Manager

Anonymous Couples - 22/07/2018 AccorHotels certified review
« Great stay! »

Excellent, quiet location, about a 10 min. walk from metro. Great service and delicious breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL C., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Friends getaway - 20/07/2018 TripAdvisor review
« Ibis Paris Bastille Opera 12/07/18 to 17/07/18 »

The staff were friendly and very helpful as they have been when I have stayed here before. The Hotel is... 1. in a pleasant area of Paris, where ordinary people live and the locals in the bars and restaurants are friendly and welcoming - even whilst watching the World Cup Final. 2. well placed for the Gare du Nord and it is a short distance from metro Breguet-Sabin - so it has good transport links - it also easy to walk to most if not all the major attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the hotel Ibis Opera Bastille . It is always a pleasure to receive positive feedback, I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Susan K. Business - 19/07/2018 AccorHotels certified review
« Not as good as the last two times »

I have stayed at this Ibis three times before, once with a group of 14 I was leading and twice with my family. I don't think I can do either after the remodel. It seemed to be aiming for a hipper look, which includes "hipper" music in the public areas, hip-hop during most of the time I was there. Some of the tracks played used language that isn't appropriate for a hotel. I heard one song that used "fuck" several times, as well as "shit" over and over. I can't bring my kid to a hotel where she's going to hear language like that just standing in the lobby. In my opinion, the remodel took a good, functional business/family hotel and turned it into something that tries to be hip but, from a design point, fails, because all the plants and greenery make it look fussy, like a grandma's house. The desks are awful, too. People don't know where to line up and staff, who are sitting down, can't look customers in the eye until the customers also sit down, too. I also dislike that the cafe/bar was turned into more of a bar. Again there was an attempt to make it hip, but it just looks sad instead. Fellow working at the cafe/bar had twice trouble making change -- he had to leave a line of people backing up while he went and looked for change for a 20-Euro note. But he must be working awful shifts, because one night he served me a glass of wine at 1 a.m. and a cup of coffee at breakfast at 10 a.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client We would like to thanks you for the time that you already take in share with us your personal opinion about your stay in our hotel. Please be sure that we put a lot of attention to client’s feedback. It allow us to concentrate our effort on improve our service. We would like to thanks you for your compliments about our rooms and the hotel in general. Concerning the service that you got, I personally will discuss with the people involved in order prevent it for future occasions. Be sure that our goal is to satisfy our client during their stay with us. I remain at your disposal Cordially François VILLEMUR General Manager Ibis Paris Bastille Opéra

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