ibis Paris Bastille Opera 11th Hotel 3 stars

TripAdvisor rating 3.5/5 2,959 reviews
ibis Paris Bastille Opera 11th
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Room 1

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Hotel extras

  • At the heart of the historic district of Bastille

  • Cuisine based on fresh homemade produce and herbs and spices from the vegetable garden

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Covered private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web corner

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011
paris
france

Tel: +33149292020

Fax: (+33)1/49292030

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   86,87 BASTILLE

  • BUSES :   20,29,65,69,76 BASTILLE

  • BALARD-CRETEIL PREFECTURE :   8 BASTILLE

  • LA DEFENSE CHATEAU DE VINCENNES :   1 BASTILLE

  • MAIRIE DE MONTREUIL/PONT SEVRE :   9 VOLTAIRE

  • PLACE D'ITALIE-BOBIGNY P.PICASSO :   5 BREGUET-SABIN

  • RER :   RER A-D GARE DE LYON

  • RER FROM AEROPORTS CH DE GAULLE :   B GARE DU NORD

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ORLEANS At 8km / 5 miles

  • By car

    PORTE DE BERCY At 5km / 3.13 miles

  • By car

    PORTE DE VINCENNES At 6km / 3.75 miles

  • By train

    GARE DE L´EST At 4.2km / 2.61 miles

  • By train

    GARE DU NORD At 3.5km / 2.17 miles

  • By train

    PARIS AUSTERLITZ At 2km / 1.25 miles

  • By train

    PARIS GARE DE LYON At 1km / 0.63 miles

GPS :48.857209, 2.372763

Currently, close to our hotel

International Puppetry Biennial

From 03/05/2019 to 07/06/2019

At 2.4 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 3.4 km

Berthe Morisot: Woman Impressionist, exhibition

From 18/06/2019 to 22/09/2019

At 3.5 km

Black models: from Géricault to Matisse, exhibition

From 26/03/2019 to 14/07/2019

At 3.5 km

Degas to Opera, exhibition

From 24/09/2019 to 19/01/2020

At 3.5 km

Huysmans, art critic. From Degas to Grünewald, exhibition

From 03/12/2019 to 01/03/2020

At 3.5 km

Tour de France

From 06/07/2019 to 28/07/2019

At 5.2 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 10 km

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

Standard Room with a double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

LE GENIE SOUS LES ETOILES

Type of cuisine: Bistronomy

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GENIE

Photo non contractuelle / Strictly non binding

Welcome to the Génie Bar with its trendy atmosphere reminiscent of Brooklyn and the Bastille quarter, where you can discover our cocktail creations inspired by our garden produce or let the barman guide you through our carefully selected range of alcohol.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 76 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 36 people

Find out more
ibis Paris Bastille Opera 11th Meeting Room

Our guest reviews for
ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

9,513 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,959 reviews

May 2019 Paris

TripAdvisor rating 3.5/5

Explore33859297185 Couples - 19/05/2019 TripAdvisor review

Excellent hotel right in the heart of Paris. Breakfast is very good. Room clean and well maintained. Lobby area very welcoming. Bilingual (English/French) reception. Room small by North American standards but very acceptable.

Dear Guest, Thank you very much for sharing your experience with us, we are glad to read that you had a nice stay in our hotel. Kind regards,

A small cozy room with banging noise going on.

Customer review rating 4.0/5

Eugene R. Couples - 17/05/2019 AccorHotels certified review

Room is clean and staff made up the room daily. Location is convenient to the metro. The complaint we have is the constant banging going on during the day and night. People next room or adjacent rooms bang their doors and you can feel it in the room.

Dear EUGENIO R., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

i would pay more for some improvement

Customer review rating 4.0/5

Caty Couples - 10/05/2019 AccorHotels certified review

I chose yet again your hotel for the location and basic amenities. The checkin went very well, I appreciated that Pawel from the checkin desk considered my option when I made the reservation and offered us a room with a view of Ange de Bastille. Once again I was disappointed by the breakfast... 10.50eur is a lot for what you offer. Sincerely, if I could find free filter coffee in reception, I would never buy breakfast at your hotel again. This time I chose for 2 of the 4 mornings I spent there breakfast nearby, at Cafe des Anges and a local bakery. I would pay more euros for a better breakfast experience and maybe a minifridge in the room, as we like our rose chilled.

Dear ECATERINA, We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. We take good notes of your remarks and will surely compliment Pawel for taking into account your requests. Regarding the breakfast, we feel very sorry that you did not appreciate it, but I still want to underline that we have a lot of positive comments on our breakfast. We offer an all you can eat buffet for 10,5 euros with reasonnable choices (croissant, cakes, french bakeries, different kind of breads, madeleines, cereals, ham, cheese, eggs, cottage cheese, fruits, jam, butter, juices, hot drinks) and for this price, in Paris, it is hard to give more. Nevertheless, we thank you for your feedback, as our goal is to satisfy every guest, so we will take into considerations your recommendations. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

A pleasant stay

Customer review rating 4.0/5

Richard Couples - 07/05/2019 AccorHotels certified review

Would have liked tea and coffee making facilities

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Rino G. Couples - 05/05/2019 AccorHotels certified review

Un ambiente tranquillo, discreto e valido

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Lovely reception space, fun and flexible, lovely Interior

Customer review rating 4.0/5

Kaye N. Friends - 05/05/2019 AccorHotels certified review

The stay was fine, no complaints at all Enjoyed the atmosphere of the swing night, except the bar was extremely limited, so great to have a community event but could there be a section where you can order coffee/ snack at the same time

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

Great location reception bar and restaurant get look and feel. Team welcoming and professional with the exception of the bar staff on the last night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We take good notes of your remark regarding the bar staff and will make sure with them that each guest is welcomed properly. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Alison C.

Customer review rating 4.0/5

A C. Friends - 01/05/2019 AccorHotels certified review

Nice hotel, nice staff but awful facilities. No hot water to eash or shower during our stay, had to shower on our friends room. Ate in the hotel in the evening, two out of 3 meals were completely inedible we sent them back, meals were removed from the bill. Breakfast was a complete nightmare, there was no cutlery, trays, butter, cups, milk, this resulted in the very busy restaurant turning into a free for all, customers arguing, pushing one another and generally being unpleasent. Im not in the habit of paying money to fight for my breakfast, we gave up and had to go out for breakfast, just awful. On a huge plus, lovely bar and fabulous bar staff, nice clean room. Should and could be so much better most disappointed. Please advise how i complain about our stay?

Dear ALISON C., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take good notes of your remarks, and will set up a meeting right away with our breakfast team to make sure that we can improve the quality of service. Once again, thank you for alerting us, and we hope that you still had a nice stay in Paris. Please feel free to contact us at h1… should you have any further request. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Poor

Customer review rating 4.0/5

Giulia Couples - 30/04/2019 AccorHotels certified review

When we first arrive the receptionist barely speak a word of English, the room was noisy and not properly clean. We only had to stay there one night, but for the price it’s a rip off.

Dear GIULIA C., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take good notes of your remarks and will right away inspect the room to make sure it is properly clean. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

No air-conditioning, and they took a pre authorised on my bank and it now 10 days it has not been refunded to me

Customer review rating 4.0/5

R J. Families - 30/04/2019 AccorHotels certified review

No air-conditioning as per booking.com advertising, breakfast was below average, you have to boil your own eggs which you have to wait 30 mins before you get your turn. The staff at reception are nice however, i find them very unprofessional. They took a pre authorised on my bank and its been more than 10 days and they still no sign of this, they told me that this will be refunded as soon as i checked out, but no sign i tried emailing them no response, called them no answer, maybe they are busy, so decided to send an email through booking.com but still no email from them. I have Paid booking well in advance with breakfast, not even a minibar at room so i don't understand what the pre authorisation is for.

Dear ROSSELLE j., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. please note that the preautorisation in your credit card is for security reason. on booking.com for the moment any bank security mesure is taken in this moment, for this reason all client that made paiement on booking.com has to present and to do a preothorisation at the arrival time in the hotel. concerning air conditionnning, we regret but the actual temperatures do not allow us to prevent this situation, for your information in paris today are 5° celcius this morning. so hiting is working instead air conditionning, i'm sure that you can understant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

ROOM WITH NOISE PROBLEMS

Customer review rating 4.0/5

Albert C. Friends - 29/04/2019 AccorHotels certified review

I already answered this same survey in Spanish some days ago. Everything was ok, except the fact that the room 717 has a noise problem It is probably caused by the air-conditioning or heating conductions. The fact that we do not understand, is why did you assigned us this room, that your staff acknowledged that has problems, when we did our booking with more than five months of anticipation. When we protested, the answer of your staff was that the hotel was fully booked, but that they could find us a better room for next night. In the meantime we saw a lot of people arriving to the hotel with their luggage, later than us. It was evident that the hotel could have assigned us one of these still free rooms, provided that we had done the booking with such a long anticipation. In our opinion what happened was a lack of interest of your people, in order to fix the problem. This is why our survey cannot be positive

Dear ALBERT C., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will make the point with our front desk staff and to know what happened. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Convenient, but mediocre service

Customer review rating 4.0/5

Anonymous Couples - 28/04/2019 AccorHotels certified review

Friendly welcome, but the bathroom was very small and there was mould in the shower. Only one towel each, and that was very thin. Breakfast badly organised, had to wait some time for clean cups. But very conveniently located.

Dear RICHARD T., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Great hotel, worst booking experience

Customer review rating 4.0/5

Crina-roxana Z. Families - 27/04/2019 AccorHotels certified review

The hotel is nice, good service. However the booking company, expedia.be is the worst for me. Somehow my booking good messed up, a system error or something, and I had to pay twice and now expedia won't give me my money back...

Dear CRINA-ROXANA Z., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience with expedia did not meet your expectations; please allow me to express my sincerest apologies. I hope your situation will be solved, i invited you nex time to reserve directly with the hôtel cordially Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Poor Rooms

TripAdvisor rating 3.5/5

Navigator51549827950 Couples - 25/04/2019 TripAdvisor review

The room was very hot and the air conditioning wasnt working and when you had the window open it was too noisy outside. We moved rooms to a higher floor and the room was slightly cooler but as it was April the aircon was not working on cold so out of 3 nights at the hotel , 2 were ruined dur to lack of sleep. I got a response from the Ibis hotel ( see below ) Unfortunately, the temperature differential of this month of April is exceptional: 5 degrees the night of 18 and 20 degrees the night of April 20th; unfortunately the facilities did not let us switch from hot to cold so quickly.

Poor Rooms

Customer review rating 4.0/5

Richard Couples - 24/04/2019 AccorHotels certified review

The rooms were very hot and small and the air con was not working. We opened the window but it was too noisy to sleep. We changed rooms to a higher floor and the room was marginally better but still small and hot and we had the inconvenience of the fire alamrm going off at 5.30 in the morning. The communal areas of the hotel are nice but the rooms are not. The cleaniness of the rooms were not up to scratch either. We stayed for 3 nights and had 1 decent sleep out of 3 , so left Paris very tired.

Dear RICHARD P., Thank you for spending your time writing about our stay at the ibis Paris Bastille Opera 11th. We are sorry for the service and the service was not up to your expectations, and we beg you to accept it with our sincere apologies. Unfortunately, the temperature differential of this month of April is exceptional: 5 degrees the night of 18 and 20 degrees the night of April 20th; unfortunately the facilities did not let us switch from hot to cold so quickly. We understand the occasional gene and rest assured that we are doing our utmost to follow this problem. Once again, we thank you for your trust and confidence in your next stay. Expect that you will be soon, sir, in expression of our best feelings. Osvaldo Capote Room Manager Ibis Paris Bastille Opéra

A less than average stay at a favourite location

Customer review rating 4.0/5

Edwin L. Couples - 23/04/2019 AccorHotels certified review

On arrival a new and unwelcome feature was the unexplained need to have €200 blocked on my credit card. The second, room heating not working and the need to have a free standing heater inconveniently taking floor space in an already minimally spaced room. The excellent breakfast slightly less chaotic than previously but on one morning only one staff person visible in the breakfast area managing all tasks whilst in reception three or four staff stand talking. Otherwise a pleasant stay in an immaculately clean room at a well located hotel. Sincere condolences to the people of Paris for the damage to Notre Dame cathedral which happened during our stay.

Dear EDWIN L., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Nice stay in a room with a good street view and plenty of sunlight

Customer review rating 4.0/5

Kathrine Families - 23/04/2019 AccorHotels certified review

It was nice staying with you. Nevertheless, I was a little disappointed that my e-mail request for a room with a good street view (and not a view to the backyard) - which was confirmed by a person named Josh - seemed to have been lost at our arrival, as we got a room on 1st floor to the backyard. Fortunately, the receptionist was able to change it immediately and hence gave us a NICE room on 3rd floor with a good street view and plenty of sunlight. Even though it is small money, I was annoyed that I on my invoice have been charged for one soft drink too much in the restaurant 19/4, where I only had 2 soft drinks not 3 (I have just sent an e-mail to H1… to tell). Apart from the above mentioned, me and my 13-year old niece had a nice stay at your hotel where we felt safe and well treated And we wont hesitate to recommend your hotel to other people.

Remodel Needed

Customer review rating 4.0/5

Sandra Solo - 22/04/2019 AccorHotels certified review

Comfortable and good location but rooms need updating. Staff is wonderful. I paid for early check in but had to wait over an hour for my room and it was not the location I asked for.

Dear SANDRA Q., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will take in considaration also the points thet you notify in order to improuve our service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Terrible and disgusting

Customer review rating 4.0/5

Grupi Business - 18/04/2019 AccorHotels certified review

Awful and disgusting , dirty and smelly would never stay there again even if it was free

Dear ROBERT H., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We pay a special attention to keep our spaces clean and smell-free, but obviously we failed in our case, which means that we will work harder to make it done. If you want to exchange further, you can contact us on the following e-mail adress: h1… Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good hotel in a great location

Customer review rating 4.0/5

Paul Families - 18/04/2019 AccorHotels certified review

We stayed here as I was taking part in the Paris marathon. We found the staff to be very friendly and helpful. The rooms are very clean, tidy and comfortable, although the shower is a little on on the small side but still functional. The location of the hotel is in a perfect location for restaurants and local amenities, and if you want to visit the tourist areas.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
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