ibis Paris Bastille Opera 11th Hotel 3 stars

TripAdvisor rating 3.5/5 2,997 reviews
ibis Paris Bastille Opera 11th
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Hotel extras

  • At the heart of the historic district of Bastille

  • Cuisine based on fresh homemade produce and herbs and spices from the vegetable garden

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Covered private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web corner

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011
paris
france

Tel: +33149292020

Fax: (+33)1/49292030

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   86,87 BASTILLE

  • BUSES :   20,29,65,69,76 BASTILLE

  • BALARD-CRETEIL PREFECTURE :   8 BASTILLE

  • LA DEFENSE CHATEAU DE VINCENNES :   1 BASTILLE

  • MAIRIE DE MONTREUIL/PONT SEVRE :   9 VOLTAIRE

  • PLACE D'ITALIE-BOBIGNY P.PICASSO :   5 BREGUET-SABIN

  • RER :   RER A-D GARE DE LYON

  • RER FROM AEROPORTS CH DE GAULLE :   B GARE DU NORD

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ORLEANS At 8km / 5 miles

  • By car

    PORTE DE BERCY At 5km / 3.13 miles

  • By car

    PORTE DE VINCENNES At 6km / 3.75 miles

  • By train

    GARE DE L´EST At 4.2km / 2.61 miles

  • By train

    GARE DU NORD At 3.5km / 2.17 miles

  • By train

    PARIS AUSTERLITZ At 2km / 1.25 miles

  • By train

    PARIS GARE DE LYON At 1km / 0.63 miles

GPS :48.857209, 2.372763

Currently, close to our hotel

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 1.8 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 3.4 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 3.4 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 3.6 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 3.6 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 4.5 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 4.6 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 4.6 km

Tour de France

From 06/07/2019 to 28/07/2019

At 5.2 km

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

LE GENIE SOUS LES ETOILES

Type of cuisine: Bistronomy

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GENIE

Photo non contractuelle / Strictly non binding

Welcome to the Génie Bar with its trendy atmosphere reminiscent of Brooklyn and the Bastille quarter, where you can discover our cocktail creations inspired by our garden produce or let the barman guide you through our carefully selected range of alcohol.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 76 m²

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 36 people

Find out more

Our guest reviews for
ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

9,944 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,997 reviews

Small but comfortable room

Customer review rating 4.0/5

Margaux Business - 16/07/2019 AccorHotels certified review

I booked a room that was fairly small but was enough the overnight stay of my business trip. The breakfast was varied and not just continental which was appreciated.

Not great

Customer review rating 4.0/5

Unknown P. Couples - 15/07/2019 AccorHotels certified review

No dust bin and also can't charge mobile phone near to bed

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Would have been better if we'd known in advance that there was building work taking place in the actual hotel beforehand.

Customer review rating 4.0/5

Lynda F. Couples - 15/07/2019 AccorHotels certified review

Having stayed with you many times, we had no hesitation in re-booking. However, the experience this time was poor due to building work taking place in the hotel to upgrade it. This would have been fine, had we known in advance that there would be drilling starting at 7.00am in the morning, but you do not mention this anywhere on your website or the email to confirm reservation. We were initially put in a room (250) opposite a laundry room. A cage was literally abandoned in the middle of the corridor for 24 hours, the end of the corridor was blocked off for building work, there was a dust sheet over the carpet and there was dust everywhere. It almost appeared that we had been placed there by mistake and the whole corridor should have been blocked off. The room itself had a hole in the wall where an extractor fan or something was missing, the bathroom was moldy and we had to have a maintenance man to fix the bedside shelf. To be fair, the staff changed our room after the first night, however, they did not recognise that our discomfort was due to work taking place within the hotel; they thought it was because of the noise from the roadworks taking place outside, despite us telling them differently. It was almost that if they ignored the refurbishment works, then it wasn't happening.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. The renovation work we are doing now is taking place on the 7th floor and then they will move to the 6th floor, so they should not disturb the guests on the lower floors. I apologize if this has been the case. in fact these works will take place until next March, after which we will have the opportunity to offer you a completely renovated hotel. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Rooms too small.

Customer review rating 4.0/5

Gunnar G. Couples - 14/07/2019 AccorHotels certified review

1) Room too small, tiny bathroom. 2) Drilling starting at 08:00 right above our heads on the fifth floor because of renovation work. 3) We were 2 pax staying for 3 nights and all the hotel could manage for my gold/silver card welcome drink was 1 measly beer. Other Ibis hotels in similar circumstances would at least have managed 2 or even more 4 since we were staying 3 nights in all.

Dear GUNNAR G., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologizes We will take in consideration all those points in order to improve our customer service. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager

Good but there is room for improvement

Customer review rating 4.0/5

Anonymous Business - 14/07/2019 AccorHotels certified review

The experience was good in general but service at the restaurant for dinner was slow and inefficient

Dear JAVIER R., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Air conditioning faulty

Customer review rating 4.0/5

Caty E. Couples - 14/07/2019 AccorHotels certified review

It is not the first time I visited this hotel, we always come back for the location and cleanliness. This time, after we checked in, the air conditioning in our room was not working at all. Someone from the reception sent someone to fix it and it finally started working. After a while, we realised it worked more like a ventilation and less for actually cooling the air. The next morning I tried for the first time since I come to this hotel to change the room. Josh and Daniel were kind enough to help with this. This next room had the same problem, the AC was just ventilating the air in the room. I did not try to change the room again, I presumed the problem was bigger. This were some very hot days in Paris and it was not a comfortable stay.

Bastille

Customer review rating 4.0/5

Kim Couples - 13/07/2019 AccorHotels certified review

Overall was nice. Clean, friendly/ helpful staff. Breakfast was well worth the price. However, there is lots of construction in the area which makes coming and going difficult. And they are renovating the upper floors of the hotel so noisy in the early morning and last all day. Will be much better when all work is done.

Master of art

Customer review rating 4.0/5

Alice Friends - 10/07/2019 AccorHotels certified review

The hotel is value for short staying and good design ; good breakfast; good service, but only twin beds are not comfortable for sleeping and AC can’t turn down that felt not well and bad sleep. Otherwise is good!

Dear Alice, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Disappointing

Customer review rating 4.0/5

Anonymous Friends - 10/07/2019 AccorHotels certified review

We have Stayed at this hotel before, and usually we are very satisfied with everything. The room smelled bad, like there was mold. We found the mold on the bathroom walls where you hang your towel, in the shower and on the ceiling. It was really not pleasant. My bed was moving a lot. When we were about to leave I discovered that on of the legs were about to break beneath. No wonder I slept so bad! We asked what an upgrade would cost. The lady in the reception look wierd at us. Then she told us that it would cost the same amount of money to upgrade as we had already paid for the room. We found this strange since the prices on you webpage are not that different. We properly wont come again

Dear ROSA C., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take good notes of your remarks, and will send rightaway our technical department to the room you slept in (130) to make sure they fix it. Please note that we are currently renovating our room, which mean that they will have a new design and new furnitures very shortly. Regarding the misunderstanding at reception, our staff certainly meant we do not have different types of room, which means that they all cost the same on a designed date. What we could have done, is change you to another room (if we had availability), but without charging more. Once again, we are sorry that we dissapointed you, but we hope that we will have a chance to serve you better in the future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Great hotel, great service, great location!

Customer review rating 4.0/5

Melanie Solo - 09/07/2019 AccorHotels certified review

It was a short stay but the hotel is well located so we were able to get wherever we wanted to go. Friendly and professional staff, clean, well appointed, small room. Great breakfast.

Dear Melanie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Convenient

Customer review rating 4.0/5

Marcel Families - 08/07/2019 AccorHotels certified review

I've been to this hotel several times. The location is ideal. Close to Le Marais and easy to reach from the periferique. The rooms are due renovation but clean. Breakfast is minimal and could be improved. It would be great if the underground parking could have charge points for Electric Vehicles. I choose Mama Shelter East for that same reason.

Dear Marcel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

God hotel

Customer review rating 4.0/5

Nick J. Couples - 08/07/2019 AccorHotels certified review

Good hotel good location

Dear NICHOLAS J., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

"Cleaning" - no comment...

Customer review rating 4.0/5

Anonymous Business - 07/07/2019 AccorHotels certified review

I stayed at this hotel multiple times. And I intended to return. Front desk people were very nice. Breakfast was good. Unfortunately, during this stay, I had the unpleasant opportunity to see how the rooms are “cleaned”. No elementary hygiene rules were implemented. 1. Towels placed on the toilet seat before they are put on the shelf. 2. Trash can (no plastic bag inside) was “washed” and emptied into the sink. 3. And worse, toilet was “cleaned” without gloves. First the inside of the toilet was cleaned with a cloth than the entire bathroom with the same cloth. 4. Followed by touching everything in the room – including my own clothes – without washing the hands after cleaning the toilet...

Dear CEZAR L., Thank you for your opinion. we are delighted that you appreciate the team and our breakfast. Concerning the cleaning of the room, I apologize for this incident and I will take care personally to investigate what could have happened. we have a protocol to follow for cleaning our rooms. our cleaning staff are trained throughout the year to train them in the right gestures and postures to perform. the products, wipes and all the material used to clean a room is eco-labeled. I hope that despite this incident we could welcome you soon very cordially Osvaldo Capote Room Division manager

work to do

Customer review rating 4.0/5

Ll Business - 06/07/2019 AccorHotels certified review

A lot of effort has been spent on the lobby area and that should have been spent on the rooms and facilities. The aircon was like warm and needs an upgrade. Everything just looks a bit old. I needed to iron a dress for work in the morning and when I tried to ring reception for about 15mins no-one answered. Then after sending my husband to reception to get one he was told you don’t send irons, but there’s an ironing room. Normally I travel alone and this is the most ridiculous idea I’ve ever heard. I am not going to get changed to go iron a different outfit to then go back to my room to get changed into the clothes I just ironed. I appreciate this Is a budget hotel but it’s not a laundrette. I stay at various Ibis in Paris about once a month and as a bed it’s fine but anything more should not be expected. This is acceptable and almost expected when the hotel is at off season rates but when you’re in peak and charging over €200 a night for in a hot, below average room, it’s a bit difficult to swallow. Lastly, the fact you can’t leave your bags is insane. You’re a hotel, that’s a fundamental feature when you demand check out at 11am.

Dear LAVINA L., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager
Customer review rating 4.0/5

Db Business - 05/07/2019 AccorHotels certified review

Short stay but very satisfied with service and quality.

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Ok

Customer review rating 4.0/5

Anonymous Couples - 03/07/2019 AccorHotels certified review

Hotel ok, room was very small, hard to move bed. Bed was comfortable. Sink was choked, we complained about that in reception, and she said, she would call repairmen, but nothing happened. Sink was choked all out time.

Dear Salmi J., Thank you for taking the time to share your feedback. We tak good notes of your remarks and are sorry for the inconvenience. We hope to welcome you back to our hotel very soon! Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Very good

Customer review rating 4.0/5

Anonymous Couples - 01/07/2019 AccorHotels certified review

overall was very good. Staff was very friendly and welcoming, the location is excellent. the only minus for me as that the shower/bathroom looked like it could get a deep clean

Dear ITZHAK K., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please kindly note that all our bedrooms and bathrooms are getting renovated during the summer. We hope your next visit will even better than the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Sharon W. Friends - 01/07/2019 AccorHotels certified review

The staff is friendly, the room is nice and clean, and the breakfast is very good. I'm extremely satisfied and impressed with the hotel.

Dear GRACE SHAO-HUA W., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Terrible Hotel

Customer review rating 4.0/5

Michelle Friends - 28/06/2019 AccorHotels certified review

I would rate this hotel with a zero if it were an option. This hotel is in desperate need of a complete remodel or better yet, should be torn down completely and rebuilt. The room was so tiny, a toddler could barely fit in it. If you want an air conditioned room, this is NOT the hotel for you. The air conditioner was running but was pumping out hot air, not cool/cold air. I talked to the front desk about this but they didn’t seem to care about it. In fact, the people at the front desk didn’t appear to care about any guest inquiries. They mainly sat there like a lump on a log and smiled. The room was way overpriced for what you got. I don’t think the room was ever cleaned during my entire stay, especially the bathroom because there was mold in the same place each day. There are no amenities such as a mini bar, microwave, mini fridge, etc. in the room. During my stay there was construction noise going on the entire time. My advice to anyone considering this hotel would be to stay as far away as you can and book a hotel somewhere else. I will never stay at this hotel again in life and I will be sure to warn anyone that I know traveling to France to stay away from it as well.

Kim B.

Customer review rating 4.0/5

Kim B. Couples - 28/06/2019 AccorHotels certified review

I've stayed at the Ibis Bastille before and had no complaints. This time the toilet lid kept falling off, the plug in the sink didn't work and for 2 days someone started drilling in the next room at 9am. I realise repair work has to be done, but surely any drilling could be left until later. I had no complaints about the staff who were very helpful and friendly as usual.

Dear KIM B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take good notes of your remarks regarding the room and will inform right away our technical team to make sure they solve it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
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