ibis Paris Bastille Opera 11th Hotel 3 stars

TripAdvisor rating 3.5/5 3,010 reviews
ibis Paris Bastille Opera 11th
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Hotel extras

  • At the heart of the historic district of Bastille

  • Cuisine based on fresh homemade produce and herbs and spices from the vegetable garden

  • A leafy terrace to enjoy a cocktail or dinner

  • 2691 sq. ft. (250 m²) of meeting space with natural light

  • Covered private car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Web corner

Hotel location

ibis Paris Bastille Opera 11th

15 rue Breguet
75011
paris
france

Tel: +33149292020

Fax: (+33)1/49292030

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   86,87 BASTILLE

  • BUSES :   20,29,65,69,76 BASTILLE

  • BALARD-CRETEIL PREFECTURE :   8 BASTILLE

  • LA DEFENSE CHATEAU DE VINCENNES :   1 BASTILLE

  • MAIRIE DE MONTREUIL/PONT SEVRE :   9 VOLTAIRE

  • PLACE D'ITALIE-BOBIGNY P.PICASSO :   5 BREGUET-SABIN

  • RER :   RER A-D GARE DE LYON

  • RER FROM AEROPORTS CH DE GAULLE :   B GARE DU NORD

  • By plane

    PARIS ORLY At 30km / 18.64 miles

  • By plane

    PARIS ROISSY CDG At 35km / 21.75 miles

  • By car

    PORTE D'ORLEANS At 8km / 5 miles

  • By car

    PORTE DE BERCY At 5km / 3.13 miles

  • By car

    PORTE DE VINCENNES At 6km / 3.75 miles

  • By train

    GARE DE L´EST At 4.2km / 2.61 miles

  • By train

    GARE DU NORD At 3.5km / 2.17 miles

  • By train

    PARIS AUSTERLITZ At 2km / 1.25 miles

  • By train

    PARIS GARE DE LYON At 1km / 0.63 miles

GPS :48.857209, 2.372763

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

Standard Room with a double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LE GENIE SOUS LES ETOILES

Type of cuisine: Bistronomy

Our restaurant offers a simple and generous bistro-style menu. You can enjoy dishes made with fresh ingredients and a selection of wines from passionate winegrowers, all in a true "home from home" atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GENIE

Photo non contractuelle / Strictly non binding

Welcome to the Génie Bar with its trendy atmosphere reminiscent of Brooklyn and the Bastille quarter, where you can discover our cocktail creations inspired by our garden produce or let the barman guide you through our carefully selected range of alcohol.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 76

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 36 people

Find out more

Our guest reviews for
ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

10,048 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

3,010 reviews

Clean & Efficient Accommodations

Customer review rating 4.0/5

Elaine P. Families - 14/08/2019 AccorHotels review

We only stayed for one night, but found the accommodation clean and efficiently-designed. We also appreciated being able to leave our luggage after checkout in a well-managed storage locker for the rest of the day so we did not have to lug it around with us on the metro while we went sight-seeing. Check in and check out were both speedy and efficient too. Beds were comfortable and hotel was quiet after 10pm. The hotel is also well-educated too for walking excursions and access to the metro.

Dear VINCENT P., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Very disappointing

Customer review rating 4.0/5

Anonymous Families - 10/08/2019 AccorHotels review

We booked 3 rooms, air conditioner just didn’t work and rooms were very hot. Our sheets had a stain on them, and was finally replaced on day 3, then new sheets had a torn hole, but at least seemed clean, however sweating every night, is far from comfortable. We were on 4th floor and obviously much needed renovations were taking place, as loud banging and demolition was happening from 7.30am, so impossible to sleep, and with out warning, generally hotels let you know they are renovating, however nothing. 4 big rubbish bins were virtually at the front door and stunk terribly for 3 days, surely they could of been at side of hotel and not at the front door. On at least 8 occasions staff simply entered our rooms while we were in there, no knocking just let themselves in! We ordered drinks at bar which was fine, but a little surprised when told - No , impossible to charge back to our room. Needless to say we didn’t bother eating at hotel or have drinks as there were plenty of other places around. We generally like to support the hotel we stay at, and can also pick up loyalty points for spending as well. To put in context, I stay about 80-100 nights a year in hotels for work and travel, and have for last 15 years - this is the only bad review I have every written. Accor marketing has been good, and as a diamond Hilton honours member and Marriot Bonvoy platinum, IHG gold, we finally thought we would try Accor - we realise ibis is very different to your Sofitel label, however this was much worse than expected. And issues were basic, but made for a very uncomfortable stay, and quite frankly we were pleased to move on and get a good night sleep after 6 nights!

Dear DALE W., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We already take note of the point that you show, please note that those problems are a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Great service and value

Customer review rating 4.0/5

Kathi L. Families - 09/08/2019 AccorHotels review

I love Ibis. The rooms are always very clean and the service and value are great. Amenities are sparse but meet basic needs. I can hardly wait for the remodel to be complete. Coffee and breakfast are super!

Dear KATHLEEN L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Great Location

Customer review rating 4.0/5

Ken B. Couples - 08/08/2019 AccorHotels review

The location was great close to a lot of bars and restaurants.The rooms are are little small but we weren’t in the room much.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Sean Couples - 05/08/2019 AccorHotels review

Room was small and they wouldn't let us change the credit card in file because we booked with booking. Com even though booking. Com said we would be able to change it.

Dear JUNE J., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Excellent as always

Customer review rating 4.0/5

Gillian M. Couples - 31/07/2019 AccorHotels review

Wonderful stay with Ibis as usual, lovely staff and facilities in hotel were great. New look of the hotel is fabulous and the room was lovely.

Dear gillian M., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Ok but you took an extra authorisation from my credit card

Customer review rating 4.0/5

Anonymous Couples - 30/07/2019 AccorHotels review

All was fine. Bed and breakfast good fair for the price. Room a bit on the small side and shower had some mould which could be cleaned off with a bit of effort. Having checked in online, the receptionist still took another preauthorisation from my credit card. This lead me to have to phone customer support to check that both will come off which is inconvenient to both parties.

Dear VANESSA H., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Not as good as the previous Ibis, but nonetheless, good

Customer review rating 4.0/5

Rob Couples - 30/07/2019 AccorHotels review

The structure itself was older than other Ibis hotels with progressive fixtures. But everything went smoothly and staff were helpful. The food quality was mediocre, but what can one expect at such a low price

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra
Customer review rating 4.0/5

Eric Z. Business - 26/07/2019 AccorHotels review

I like the hotel and have been there already twice. What was frustrating, was that I tried to book the hotel over your website without success over 3 month. I talked to ACCOR customer service, they said that the problem is with the IBIS hotel itself and that they will check, but after all this weeksm I never received an answer. Not sure, what was wrong, when I tried to book and my card was not accepted, because I am using this card online all the time without any issue. Can I have an answer on that?

Customer review rating 4.0/5

Julia Families - 25/07/2019 AccorHotels review

Room are worn out, too small and bathroom have mold.

Dear JULIA A., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. please be inform that we are doing renovation works in order to provise to our clients a new room with a contemporary disign. we hope to show you this very soon. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Perfect location near to metro

Customer review rating 4.0/5

Kay R. Couples - 25/07/2019 AccorHotels review

Friendly staff who were always willing to help. A basket of fruit was placed in our bedroom as it was my birthday. A very kind and thoughtful gesture and much appreciated.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

GENIALE

Customer review rating 4.0/5

K. Friends - 23/07/2019 AccorHotels review

UN WEEK END DE FOU ET UN HOTEL AU TOP

Madame/Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Paris Bastille Opéra 11ème. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs François VILLEMUR General Manager Ibis Paris Bastille Opéra

Good value for money

Customer review rating 4.0/5

Andrew Business - 18/07/2019 AccorHotels review

Good, clean hotel. Friendly and helpful staff. Great location.

Dear ANDREW T., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Small but comfortable room

Customer review rating 4.0/5

Margaux Business - 16/07/2019 AccorHotels review

I booked a room that was fairly small but was enough the overnight stay of my business trip. The breakfast was varied and not just continental which was appreciated.

Dear MARGAUX L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Not great

Customer review rating 4.0/5

Unknown P. Couples - 15/07/2019 AccorHotels review

No dust bin and also can't charge mobile phone near to bed

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Would have been better if we'd known in advance that there was building work taking place in the actual hotel beforehand.

Customer review rating 4.0/5

Lynda F. Couples - 15/07/2019 AccorHotels review

Having stayed with you many times, we had no hesitation in re-booking. However, the experience this time was poor due to building work taking place in the hotel to upgrade it. This would have been fine, had we known in advance that there would be drilling starting at 7.00am in the morning, but you do not mention this anywhere on your website or the email to confirm reservation. We were initially put in a room (250) opposite a laundry room. A cage was literally abandoned in the middle of the corridor for 24 hours, the end of the corridor was blocked off for building work, there was a dust sheet over the carpet and there was dust everywhere. It almost appeared that we had been placed there by mistake and the whole corridor should have been blocked off. The room itself had a hole in the wall where an extractor fan or something was missing, the bathroom was moldy and we had to have a maintenance man to fix the bedside shelf. To be fair, the staff changed our room after the first night, however, they did not recognise that our discomfort was due to work taking place within the hotel; they thought it was because of the noise from the roadworks taking place outside, despite us telling them differently. It was almost that if they ignored the refurbishment works, then it wasn't happening.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. The renovation work we are doing now is taking place on the 7th floor and then they will move to the 6th floor, so they should not disturb the guests on the lower floors. I apologize if this has been the case. in fact these works will take place until next March, after which we will have the opportunity to offer you a completely renovated hotel. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Rooms too small.

Customer review rating 4.0/5

Gunnar G. Couples - 14/07/2019 AccorHotels review

1) Room too small, tiny bathroom. 2) Drilling starting at 08:00 right above our heads on the fifth floor because of renovation work. 3) We were 2 pax staying for 3 nights and all the hotel could manage for my gold/silver card welcome drink was 1 measly beer. Other Ibis hotels in similar circumstances would at least have managed 2 or even more 4 since we were staying 3 nights in all.

Dear GUNNAR G., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologizes We will take in consideration all those points in order to improve our customer service. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Osvaldo Capote Room Division Manager

Good but there is room for improvement

Customer review rating 4.0/5

Anonymous Business - 14/07/2019 AccorHotels review

The experience was good in general but service at the restaurant for dinner was slow and inefficient

Dear JAVIER R., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Air conditioning faulty

Customer review rating 4.0/5

Caty E. Couples - 14/07/2019 AccorHotels review

It is not the first time I visited this hotel, we always come back for the location and cleanliness. This time, after we checked in, the air conditioning in our room was not working at all. Someone from the reception sent someone to fix it and it finally started working. After a while, we realised it worked more like a ventilation and less for actually cooling the air. The next morning I tried for the first time since I come to this hotel to change the room. Josh and Daniel were kind enough to help with this. This next room had the same problem, the AC was just ventilating the air in the room. I did not try to change the room again, I presumed the problem was bigger. This were some very hot days in Paris and it was not a comfortable stay.

Bastille

Customer review rating 4.0/5

Kim Couples - 13/07/2019 AccorHotels review

Overall was nice. Clean, friendly/ helpful staff. Breakfast was well worth the price. However, there is lots of construction in the area which makes coming and going difficult. And they are renovating the upper floors of the hotel so noisy in the early morning and last all day. Will be much better when all work is done.

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