Hotel - ibis Paris Bastille Opera 11th
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Paris Bastille Opera 11th Hotel

3.5/5 2,875 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay.

  • 305 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 8,781 reviews

Our guest reviews for ibis Paris Bastille Opera 11th

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,875 reviews
David Business - 12/01/2019 AccorHotels certified review
« IBIS Bastille - great location »

The hotel comfortable, friendly and well located; restaurant facilities were closed due to refurbishment and hot drinks not available later on from the bar (no facilities in room, so can I suggest a coffee machine to purchase), lucky in a good area for hostelries. 8/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Rachele Couples - 10/01/2019 AccorHotels certified review
« Perfect staying in Paris! »

Nothing to say, very nice hotel with perfect position, clean , kind staff and right price. I would recommend to everybody and I will come back again.

Dawn D. Couples - 09/01/2019 AccorHotels certified review

staff was great - we had a problem with sink draining and it was immediately fixed. However, the bathroom had some old water damage and mold that wasn't pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNARD d., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Mrs W. Families - 09/01/2019 AccorHotels certified review
« Good Overall . . but always room for small improvements! »

A very enjoyable few days over New Year. Great location, very central location, easy parking, pleasant atmosphere in the Hotel and pleasant communal areas. Polite and helpful staff. Good breakfast. Quite small rooms but comfortable beds. Unfortunately there was a problem with the hot water while we were there. All of us also really missed the facility to make drinks in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We are very sorry about the issue you encountered and would like to express ou sincere apologies. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Helen B. Friends - 08/01/2019 AccorHotels certified review

Efficient and helpful staff. Two negatives - the smell of smoke in our room and price of drinks at the hotel bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Syc Couples - 08/01/2019 AccorHotels certified review
« Everything was great but the room and en-suite were altogether quite small. »

Very good location. We were able to walk to most places we wanted to visit and the area was quiet at night. The foyer area looked green and inviting but the room itself was a little on the small size and the single beds creaked alarmingly when one turned over and seemed rather insubstantial. However, the pristine white bedding made up for that somewhat. It was nice to see cultural diversity on the front desks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SU-YIN C., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Good »

Good The only "dis-satisfaction" was the very small size of the bathroom. I don't know if this is a universal fitting but it has made me sure to check before using the hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Elisabeth Friends - 05/01/2019 AccorHotels certified review
« It was fine. Not great, but ok. »

The lobby and customer service were lovely. Kind welcome, nice staff in the hotel, and the lobby was really beautiful with all the plants and the nice décor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELISABETH H., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Guide52951823611 Couples - 04/01/2019 TripAdvisor review
« The cancelled my booking twice and then charged me for a night's stay »

What is funny is I wasn't going to bother writing a negative review on this hotel, despite the ridiculousness of their booking department. But then I just received an email from Accor Hotels asking me to leave a review. Well, I booked this hotel in October. On November 6, 2018. I received an email from Ibis Paris Bastille Opera that my reservation had been canceled. I did not cancel the reservation someone there or some computer there did. I called the 800 number on Accor's website. They said I had to contact the hotel directly. So I wrote them an email in English with a google Translate version in French underneath explaining I never canceled the reservation. They reinstated the reservation and then canceled it again two days later. So I booked another hotel. The Josephine by Happy Culture. Next, in December Ibis charges my credit card an amount I don't remember off hand. I write them and contact my credit card company., The charge is removed. Finally, I head off to France the last week of December. When I returned this past Tuesday. I found a charge from Ibis for a night's stay. So I wrote them yet again with my cancellation number and copies of the emails they sent when they canceled my reservation out of the blue months ago and contacted my credit card company. Of course the icing on the cake is today I get an email asking how my stay was. I DIDN'T STAY AT YOUR PROPERTY. YOU WOULDN't LET ME. Thank you so much for wasting my time. Though the IBIS we stayed at in Sarlat was lovely as was the staff I won't ever risk this inconvenience and fraud again by staying another Ibis/Accor property. I advise fellow travelers book at your own risk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client. Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème's reservation departement. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would like to unedersant what happned excatly with your reservation et why it was cancel. fell free to contact Osvaldo Capote our Room division manager. cordially

Barry Couples - 03/01/2019 AccorHotels certified review
« Friendly staff, rooms and bathrooms need a refurbishment »

The bar and lobby area's look great, though the hallways, rooms and bathrooms are all in very poor and dated condition. I would not expect this from any Accor hotel. The staff are friendly, especially the tall bar man as he had great drink recommendations and was a joy to speak with. The shower was broken which was not surprising as the shower head was worn out, and someone fixed it the following day. I also booked and paid in full online through the Accor website, yet I was charged 3.80 euro when I left for some additional fee. I did not bother questioning it, though this shouldn't have happened when I had already booked and paid in full. The room would get extremely hot in the middle of the night and all air con buttons were switched off so we couldn't work out why the heater was running.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY G., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Anonymous Solo - 01/01/2019 AccorHotels certified review
« Easy and Quick »

Fast & premium

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Jan Business - 30/12/2018 AccorHotels certified review
« Great location »

Small but ok rooms, bathrooms could do with some renavation, good lobby and breakfast area Best thing is the location Drinks in the bar are expensive: white wine in the bar 10 euro for a glass.... and they don't have a drinksmenu with prises... staff (reception) could be friendlier

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN D., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Thomas D. G. Couples - 30/12/2018 AccorHotels certified review
« Leaking shower, golden carpark »

The shower was leaking every time we took one, the doors where to big and didn't close well so the wather could escape also at the lift site of the shower. At rhz lift site of te shower there was a 1inche gap wetween the door en the not moveble glass. So ther was a nice pool outsite the shower when we took one... Also we lat the car stay 3 day in the carpark and they coudend say the price befor when we checked oud we had to pay 75 euro only for the car park witch is way to many... Ibis you will NOT see us ever again !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILDE V., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take good notes of your remarks regarding the room and feel sorry that the quality was not ok. We will do the necessary to fix the problems you mentioned, and we inform you that all of our room will be renovated in 2019. On another hand, please be aware that if something is not working well in the room, you can always notice it to our staff that will do their best to fix the problem or to assign you another room. Finally, regarding the parking, we invite you to check parking prices in Paris, because ours is less expensive than most of them. Once again, we feel sorry about your experience, and we remain at your disposal for any further information (you can contct us directly at h1…) Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Marine C. Couples - 30/12/2018 AccorHotels certified review
« Ibis...it's cold outside ! »

Good experience, happily surprised with the quality of food. The bathroom was really cold with no heat and freezing temperatures outside. We also had an issue with the garage, we thought we might not be able to get the car out, garage is very narrow and nobody mentioned it when we called to ask about it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINE C., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Adam Solo - 26/12/2018 AccorHotels certified review
« Everything perfect excepted ... »

Everything perfect excepted the toilet. The flush did not flush, and I had to renew the effort several times (and once it did not manage to work even then).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam R., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Simone B. Couples - 25/12/2018 AccorHotels certified review
« Mrs »

Only stayed one night - staff were helpful- polite - it was clean, would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMONE B., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

Calvin D. Families - 20/12/2018 AccorHotels certified review

Their was a fire in the room next door to us and noone new anything about it. Had to be move ourselves twice once due to the smoke in our room from the fire and second time their was an odor in the room. We had three separate rooms for our vacation stay. Room was not cleaned after the fire and cleaning supplies where left in the room. Someone stole one of personal blankets frim one of our room. Front desk did not care. Nothing was ever done about it and today when we got home, I receive a bill for $63.00. For what, I do not know. We paid upfront for the room rentals. Mold in the third room bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CALVIN D., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

G L. Friends - 19/12/2018 AccorHotels certified review
« Well located hotel with friendly staff. »

Our stay was very short and all went well. The room was clean, although small. The bathroom could use some renovations to make it look nicer (there was mould in the silicon joints). Also, we had to pay 25€ extra for a late checkout when all we really wanted was our luggage to be safely stored for a while after 12:00. But overall the stay was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILBERTO L., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Angie Couples - 18/12/2018 AccorHotels certified review
« Looking for a cheap yet, romantic winter break in Paris »

We were pretty pleased with our overall experience at Ibis Bastille. The bed was very confortable, great bar staff/team. Wonderful jazz night session at the hotel restaurant on Saturday 15th December 2018 which we loved! Not much to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELIQUE F., We very much appreciate your comments regarding your stay at the ibis Paris Bastille Opéra 11ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François VILLEMUR General Manager Ibis Paris Bastille Opéra

Yulia Z. Couples - 15/12/2018 AccorHotels certified review

Good breakfast and nice lobby area. Housekeepers and restaurant staff was exetremely rude. The room was tiny, it looked way much better on photos. Before the arrival I mentioned that I would be my fiance’s Birthday, but staff did not say anything about that. Stay was a disappointment

Our hotel has responded to the review
Our hotel has responded to the review

Dear YULIA Z., Thank you for taking the time to tell us about your experience at the ibis Paris Bastille Opéra 11ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Osvaldo Capote Room Division Manager Ibis Paris Bastille Opéra

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