Hotel - ibis Pau Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pau Centre Hotel

Our hotels AccorHotels
3.5/5 419 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 61.75 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Automatic air control

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
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Hotel location

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 61 rooms
  • 49 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • Extra bed in room for adult
  • Crib on request
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 1,326 reviews

Our guest reviews for ibis Pau Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 419 reviews
AccorHotels certified review
Maria Business - 13/04/2018
« The bedroom and breakfast very well. but the assistant at the reception the second day (11th of april) so bad. »

the first day was a woman who spoke spanish so nice, but the second day was a french speaker woman who was so unpolite with us. due to some issues that we had with the bill. we spoke to her in french and she faced us uncorrectly, with bad faces and telling us that she couldn´t do what we were asking (it was just to add the VAT number in the bill). Hope to meet again with the first one assistant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA T., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Alvarez, Directrice Hôtel

TripAdvisor review
Family - 12/04/2018
« Ibis, Pau »

This was a beautiful hotel with very friendly staff. The restaurant was excellent with an excellent choice of meals which were superbly cooked. The rooms were spotlessly clean and comfortable and the restaurant very inviting. Overall a very pleasant experience.

AccorHotels certified review
Nicolas H. Business - 30/03/2018
« average »

Fantastic front desk : highly professional, ready to listen and help BUT why 7 : because beds & insulation : 2 beds : far too smalls (70cms and not 90cms) and the noise insulation is SOOOOO POOR when someone talk in the corridor. I stayed in the room 214.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLAS HUBER, We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Sharon N. Business - 17/02/2018
« Friendly helpful staff »

Always met with a smile! Super helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON N., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Anonymous Business - 07/02/2018
« comfortable , clean and well managed »

Easy experience for a short business travel. Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mari Jose S., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Anonymous Couples - 02/02/2018
« POOR HOTEL »

We were quite dissatisfied with this hotel, no hand towels provided, the room floor was sticky and not clean. Didn't have the meals we requested. Secure garage parking gate broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA N., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Eddie Business - 07/12/2017
« Like sleeping in an ashtray! »

Upon my late arrival, the modest size room smelled of smoke BUT at 5:40am I had the impression that there were a dozen smokers puffing away in my room. Couldn't get back to sleep and it ruined my stay. Possible solutions: - install very sensitive smoke detectors and warn guests - apply an outrageous fine for those caught smoking - remove Accor card/privileges for those caught polluting their neighbors - better ventilation systems Anyway, the reception was pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD M., Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Alvarez, Directrice Hôtel

AccorHotels certified review
John Business - 18/11/2017
« Business trip »

It was a perfect location but I must say it was a bit noisy. No fault of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Alvarez, Directrice Hôtel

AccorHotels certified review
Andrew M. Business - 13/11/2017
« MR »

It was fine and very good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Alvarez, Directrice Hôtel

AccorHotels certified review
Happy H. Solo - 13/11/2017
« Very good »

Comfortable and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Alvarez, Directrice Hôtel

AccorHotels certified review
Gowtham Business - 11/11/2017
« Stay was awesome it was my second stay at IBIS »

Overall the stay was Awesome... Very good receptionist... Mainly I don't her name she use to be in reception during evening time curly hair receptionist... she helps a lot and arranged cab services from hotel to office and talk friendly manner... I forgot to collect my payment receipt, could you please send me the original receipt to email I'd - go… Regards, Gowtham

Our hotel has responded to the review
Our hotel has responded to the review

Dear GOWTHAM D., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Alvarez, Directrice Hôtel

AccorHotels certified review
Keith H. Couples - 29/10/2017
« Good overnight stay »

Very good reception and good city information. Restaurant recommended was excellent. Room slightly small, but good bathroom ventilation, good shower, and efficient air conditioning. Efficient check-in and out

TripAdvisor review
Couples - 25/10/2017
« Good overnight stay »

Very good reception and good city information. Restaurant recommended was excellent. Room slightly small, but good bathroom ventilation, good shower, and efficient air conditioning. Efficient check-in and out.

AccorHotels certified review
Lyn Friends - 21/10/2017
« Great town centre location »

Friendly staff and clean but very small rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYN LEWIS, We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Michael B. Solo - 20/10/2017
« Good, could do with improvements »

Very good, all that I would have asked was that when I asked for some advice or help I could have done with someone listening. Signage around the hotel could have been better especially in relation to breakfast. When I asked some staff for where things were they reverted to trying to ignore me because they didn't know how to respond in English. It was basic English and did everything to simplify it for them understanding that they may not understand but it fell below standard I believe

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL BURRIDGE, We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback .As well as your comments on where we could use improuvments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Anonymous Friends - 20/10/2017
« Good clean comfortable hotel »

Very friendly welcoming receptionist who spoke fluent English. Bed comfortable but room was a bit small but as I had single occupancy this was fine. Would have liked tea/coffee facilities in room. Situated close to the centre of Pau. Rooms were very clean as all areas of hotel. Breakfast very good with lots of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and that your rugby team will win :) kind regards, Tatiana Touzillier Adjointe de Direction

TripAdvisor review
Friends getaway - 20/10/2017
« Pau Centre hotel »

Excellent customer service, staff very friendly and helpful. Was greeted each time I entered reception and the receptionist spoke fluent english. Clean and quiet and very central for Pau. Would like to have has tea/coffee facilities in room. Lovely comfortable bed, no tea/coffee facilities in the room.

AccorHotels certified review
Brassed O. B. Solo - 10/10/2017
« Miserable Multiple Room Time Wasting Misery »

Basically a number of rooms where unsuitable, due to noise e.g. with the main a/c units for the whole hotel above one on the top floor, and one even seemed to have an odour of cigarettes smoke. A free breakfast was off at check-out = just as you're leaving the hotel so pretty much unless to the point of insulting... NB no mention of the marvellous "fixed in 15 minute" slogan let alone any hint of its application...although a card with it on did fall out from under a pillow - perhaps it was left by the tooth fairy...? RH

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT HOLLIDAY, Thank you for taking the time to tell us about your experience at the ibis Pau Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do remember your remarks about the different problems you encountered in the rooms but we feel that we respected the 15 minute contract in offering you the possiblility to change rooms 3 times. We are sorry that none of our rooms met your needs regardless of the solutions we had to offer. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
Slg Families - 31/08/2017
« Great location, friendly staff. »

Great location, friendly staff, free parking but hard to find a spot. Rooms and bathrooms were clean and comfortable, just quite small and walls were a bit not thin, we could hear noises from the corridor and next door room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSANE L., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

AccorHotels certified review
T. Couples - 14/08/2017
« Excellent »

Friendly staff. Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK T., We very much appreciate your comments regarding your stay at the ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tatiana Touzillier Adjointe de Direction

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