Hotel - Ibis Marseille Centre Gare Saint Charles
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Ibis Hotel Hotel

Ibis Marseille Centre Gare Saint Charles Hotel

Square Narvick  Esplanade Saint Charles 
13001  MARSEILLE
FRANCE

1,445 reviews
TripAdvisor Rating Based on 1,445 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air Conditioning
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

  • 172 rooms
  • 172 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,420 reviews

Our guest reviews for Ibis Marseille Centre Gare Saint Charles

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,445 reviews
AccorHotels certified review
Andrew P. Couples - 17/08/2017
« Well run hotel and friendly staff »

The hotel is very convenient for the railway station and it was a very pleasant to have air conditioning in our room and in the bar area. The breakfast was excellent although we would have preferred normal cups and not paper ones. There was a smell of tobacco smoke in our room although we were able to clear this.

AccorHotels certified review
Anonymous Friends - 17/08/2017

sympa

AccorHotels certified review
Grace N. Families - 10/08/2017
« Very comfortable and quiet »

The staff was very friendly. The receptionist helped me get a more comfortable room and she helped me with the sofa bed. I was extremely pleased with the quick service and helpful staff.

AccorHotels certified review
Vidal Families - 08/08/2017
« super »

super contact

AccorHotels certified review
Stephen C. Families - 08/08/2017
« Not the best stay I've had »

My check in was perfect, my room was clean and tidy, the aircon wasn't working 100%. We dined at the Restaurant, the selection was good , the point which made my visit not good. Was our son wasn't feeling hungry and wanted to see the child's menu, he's 15. The staff told us it wasn't available after 18:00, which I feel wasn't true. So we had to go out after our meal to get him a snack. Our sleep was OK allough a bit uncomfortable owing yo the heat in the room. Hence my rating of a 6.

AccorHotels certified review
Heather Friends - 04/08/2017
« Great location for all transport links. »

In spite of being next to the main station in Marseille the hotel was very quiet and relaxing. The room was small and the bathroom even smaller however clean and comfortable. Our buffet breakfast was excellent with plenty choice. Staff pleasant and helpful.

AccorHotels certified review
Kais Couples - 03/08/2017

Its very good hotel and a good service. Sincerly i liked. but i think the room its not big. For me the room numbre 356 its good.

AccorHotels certified review
L. P. S. Business - 01/08/2017
« very good team »

a very pleasant stay in Marseille p

AccorHotels certified review
Robin A. P. Solo - 31/07/2017
« excellent service, great room. »

great but no frigo is my only problem and no room service

AccorHotels certified review
Stephanie N. Solo - 30/07/2017
« very good staff »

Very professional and nice staff, clean room and well located

AccorHotels certified review
Iris C. Friends - 30/07/2017
« Excellent location and helpful staff »

The hotel is just 2 minute walk from the train station, which is very convenient for us who traveled with big luggage cases. When we checked in, the staff said our booking was cancelled by system but she helped us to so that we can check in successfully. She is very friendly.

AccorHotels certified review
Brian P. Couples - 27/07/2017
« Brian »

All the members of the staff were very helpful and pleasant. The room was very clean but rather small, particularly the bathroom.

AccorHotels certified review
G E. Couples - 27/07/2017
« Good location, lovely staff »

Staff were super, helped us with our poor french

AccorHotels certified review
Christophe G. Business - 24/07/2017
« This Ibis is price like a Mercure but it is clearly just an Ibis »

Based on the price of the room I was expecting this Ibis to be a bit nicer. Staff was very friendly though.

AccorHotels certified review
Giuseppe Business - 20/07/2017
« Good location and accommodation »

It was OK, but I was really upset to pay 3.8 € for 1/2 liter water bottle.

AccorHotels certified review
Hein-anton Solo - 19/07/2017
« perfect location »

Quiet room, friendly staff, excellent breakfast

AccorHotels certified review
Mr E. W. Couples - 17/07/2017
« Mr EG W. »

I have stayed at this hotel on a number of occasions, however this was by far the worst experience that I have had in any Accor hotels at St Charles or anywhere else. The room was poor, ceiling tile removed, Air conditioning did not work, one wall light did not work and had a wire poking out of unit, Bathroom fan did not work, and worst of all the topper mattress had a huge lump across the bed making it impossible to sleep on one side. The evening meal of two courses took two hours to complete. We were not asked how we would like our steak which was raw and the chips were cold. The dessert which was supposed to be café gourmand was appalling. It comprised of a dish of mouse, a portion of ice cream and two small waffles. Compared with the meal we had with some friends in the Valence ibis the evening before this meal was rubbish! All in all a very poor experience.

AccorHotels certified review
Ken Couples - 09/07/2017
« Another comfortable overnight stay at the IBIS, Gare St Charles. »

Clean and comfortable room, bathroom a tight squeeze but overall very good location for our purpose. Enjoyed the meal and service in the restaurant. Only major criticism of IBIS in general, compared with other overnight lactations, is the lack of in-room tea and coffee facilities.

AccorHotels certified review
Lizzie Business - 04/07/2017
« Worth the price »

Stay was good. Used fast check in and check outout. Both really good. Hotel was easy fimd and very close to the station. My room was clean and the hotel was quiet at night. Buffet breakfast also good.

AccorHotels certified review
Huynh T. Q. Couples - 03/07/2017
« i lost my things »

Hello, Im really sad about your hotel. I forgot some things ( very important for me) in the room. And then i called back. They said that they didnt see anything. I forgot 1 charger de telephone, 1 bag savon marseille and 1 bag gifl of my mom. It really important for me. I think i wont book your hotel any more in the future. Mm Huynh

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