Hotel - Ibis Marseille Centre Gare Saint Charles
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Ibis Hotel Hotel

Ibis Marseille Centre Gare Saint Charles Hotel

Square Narvick  Esplanade Saint Charles 
13001  MARSEILLE
FRANCE

1,411 reviews
TripAdvisor Rating Based on 1,411 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Air Conditioning
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

  • 172 rooms
  • 172 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 28 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,107 reviews

Our guest reviews for Ibis Marseille Centre Gare Saint Charles

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,411 reviews
Certificate of excellence 2016
AccorHotels certified review
Anton Solo - 23/06/2017
« Perfect »

Everything was fantastic, thanks.

AccorHotels certified review
Thierry H. Business - 22/06/2017
« Great service »

I stayed at the ibis Hotel in Marseille at the Centre Gare Saint Charles, and what I enjoyed the most was the personal who was cheerful and helpful, whatever request I had. I will definitely come back to this hotel next I come to Marseilles, it was a surprisingly good experience.

AccorHotels certified review
Anonymous Couples - 18/06/2017
« Excellent location and service »

Excellent service from Olivier at reception when there had been a problem with the booking - he sorted it out very quickly. There was also a problem with the window in the room which was fixed. The quality of food in the restaurant was excellent.

AccorHotels certified review
Newman M. Couples - 18/06/2017
« Very pleasant! »

Easy and warm welcome and registration. Nice and confortable room, good food in the restaurant.

TripAdvisor certified review
Hans_v_W Business - 18/06/2017
« One night in Marseille »

Nice hotel, Good locaties, limited parking space outside, at a fairly high price. Quiet rooms, good beds, but very small bathroom. I had a good stay in this Ibis, but it was only "OK" if I compare it to other Ibis hotels. Diner was OK.

AccorHotels certified review
Stephan W. Couples - 12/06/2017
« HAPPY COUPLE »

Everything from Checking in to Checking out, went smoothly and very quickly. Our rooms (256 & 359 ten days later) were sparkling clean with nothing to complain about! Also very friendly staff!

AccorHotels certified review
Colin W. Business - 08/06/2017
« Very good until checking out when we were overcharged. »

The hotel is quiet and spotlessly clean, the location is also superb and overall hard to fault, however a member of the reception team assured us breakfast was included in our room tariff, but when we check out we were made to pay for 4 breakfasts. This was a very disappointing end to what was an otherwise excellent stay at the hotel.

AccorHotels certified review
Randall T. Couples - 07/06/2017
« Extremely convenient, clean, friendly environment »

We found this hotel so easily -- both on the Internet and when we arrived. Every description of it said it was close to the train station, but it was even surprising to find out how close it really was! Very friendly staff at the reception desk, the bar, and the restaurant. The restaurant offered a nice menu for dinner and allowed a lovely evening sitting outside as the sun set. Even though it was close to the station and the "urban jungle", it didn't seem noisy and it felt extremely safe. Even found that the bus to the airport departed from the train station, and it was about a six minute walk with lots of luggage to get to the bus terminal. We would recommend this hotel to anyone who needs a convenient and affordable place to stay in Marseille.

AccorHotels certified review
Dq Business - 05/06/2017
« needs investment »

The room was clean and the bed comfortable but it is very dated. holes in curtains letting light in. no bin in room. no plugs other than at the bureau?? none beside the mirror or the bed. air conditioning was poor and looked like it needed servicing. the shower was not consistently warm (would go really hot and then back to the desired temperature) towels were very poor quality. no hand towels provided. I would not like to see what a budget IBIS is like! i booked this hotel based on staying at the IBIS styles in Cologne which was very nice and I expected the same. thanks Donagh

AccorHotels certified review
Les L. Couples - 04/06/2017
« Overnight stop »

Nice overnight stop on the way to Cannes from London.room nice and clean and breakfast good.staff polite and friendly.

AccorHotels certified review
Andy C. Couples - 01/06/2017
« Excellent location  »

This Ibis is just right next to SNCF train station which is super convenience for those who uses train to explore nearby cities. The room and service is up to IBIS standard : room is OK and breakfast is just about. The duty manager was extremely helpful but the reception staff who helped our checkin was lousy: I fully paid my meal and day pass package but he only said he did not know and reluctant to check and offer any help. Finally the duty manager came to help resolving everything. Apart from this. it was a good stay.

AccorHotels certified review
Anonymous Friends - 01/06/2017

Very professional stuff at the reception desk

AccorHotels certified review
Anonymous Solo - 01/06/2017

everyone was very nice and friendly.

AccorHotels certified review
Alexander C. Business - 28/05/2017
« I had a nice experience. »

The hotel is neat and very close to the train and bus station. The internet is fast. I really enjoyed my stay.

TripAdvisor certified review
Couples - 28/05/2017
« Very practical »

In visiting for the first time Maseille, this hôtel was the best choice. Service at the Accueil was friendly and respectful. Services at Bar and Restaurant was nice and the prices very affordable. It is nice to be close to everything and especially to the Port. There, where everything happens.

AccorHotels certified review
David G. Couples - 24/05/2017
« Tiny room »

We booked our room and paid for it online several months ago. Upon arrival we were given room #143. We are two men and this room was so small we could barely fit. We went to reception to request (and naturally pay for) a larger room. We were told the hotel was sold out and no other rooms were available. We had to stay 2 nights in this ridiculous small room. But what was worst is that room #143 is located over a service entrance to the hotel and we could barely sleep from the noise ALL night long of deliveries and maintenance. We complained but we're basically ignored. The best thing about the Ibis Marseille is the night desk manager, Olivier. He is very kind and the most helpful and attentive person there.

AccorHotels certified review
Anonymous Friends - 23/05/2017
« Great location! »

If arriving by us or train, the location of the Hotel is excellent! Just a few steps and you arrive to the Hotel. Then you can take the subway or just walk to visit the main touristic points of the City. We had a nice stay! The room is quite small but comfortable for a 3 nights stay. The staff was friendly.

AccorHotels certified review
Iain E. Friends - 19/05/2017
« Great hotel in great location »

I chose an Ibis hotel as I was confident I would not be disappointed and that turned out to be the case. The hotel is excellently situated yards from the railway station and above the streets of the city below, as this part of Marseille is on different levels. The level of noise from outside was extremely low due to the location and the receptionist was very friendly and helpful. The lifts are very small although this was not a problem for myself and my friend. I did not partake of the bar, restaurant or breakfast but the bar seemed to be quite popular. I also liked the idea of the rack of leaflets on local attractions right by reception. All in all, a great place.

AccorHotels certified review
Christopher Solo - 17/05/2017
« Comfortable and quiet »

It was relaxing and very pleasant . I enjoyed the breakfasts. The hotel was very well-situated for the station and the shuttle bus to the airport. It was also easy to walk from the hotel into the town centre and the Old Port. I am planning to come again next year.

TripAdvisor certified review
Friends getaway - 17/05/2017
« Good hotel in excellent location »

I know that an Ibis hotel will usually be a quality one and am rarely disappointed. The city centre of Marseille is on different levels and this hotel, being on the top level, is quite quiet for a city centre location, and despite being just yards from the railway station, noise from outside was very low - this is also ideal as it is easy to find. The staff were friendly and the hotel clean and comfortable, although the lifts (elevators) are very small. I did not use the bar or have breakfast so cannot comment but the bar was quite busy during my visit.

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