Hotel - Ibis Marseille Centre Gare Saint Charles
Ibis Hotel Hotel Ibis Hotel Hotel

Ibis Marseille Centre Gare Saint Charles Hotel

4.0/5 1,672 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • MARSEILLE PROVENCE (Paying)
    • MP2 Aéroport (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Web corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

  • 172 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 28 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,390 reviews

Our guest reviews for Ibis Marseille Centre Gare Saint Charles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,672 reviews
Christin Business - 17/09/2018 AccorHotels certified review
« Friendly and helpful staff »

Directly at the central train station of Marseille and well connected to the airport, this hotel is ideal for both touristic and business activities. The room was simple, comfortable and always well cleaned. The bar and lounge area is inviting both inside and outside. Breakfast is available during all morning and the restaurant has varying special offers during the week. In short, I have very much enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIN D., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégor Onipenko Directeur

Mel T. Couples - 16/09/2018 AccorHotels certified review
« encore une fois a marseille »

Very warm welcome on arrival at the hotel. The staff were very efficient and friendly as usual during our stay. An excellent selection of good food at breakfast.

De A. Solo - 16/09/2018 AccorHotels certified review
« sarisfied »

satisfied

Sonia V. Friends - 16/09/2018 AccorHotels certified review
« Very convenient near Gare St Charles. »

Stayed one night. Breakfast good. Room too small. Hope we are given a bigger room when we return for a longer stay this week.

Les D. Couples - 14/09/2018 AccorHotels certified review
« Very handy for the station and some nice restaurants »

Very pleasant friendly staff, all your needs are catered for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JILL D., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar / Front Desk.

Spd Solo - 12/09/2018 AccorHotels certified review
« A pleasant stay »

A good welcome from reception and a clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON D., We very much appreciate your comments regarding your stay at the ibis Marseille Centre Gare Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Omar / Front Desk.

Pauline P. Couples - 11/09/2018 AccorHotels certified review
« Fine, comfy and safe »

Efficient and good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULINE P., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar / Front Desk.

P. Friends - 09/09/2018 AccorHotels certified review
« Good location, clean and friendly. »

Very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER P., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar / Front Desk.

Anonymous Friends - 04/09/2018 AccorHotels certified review
« Not the best experience I have had with this group »

Majority of the staff very friendly and welcoming. Hotel is in a good location for the city, port and trains. Good breakfast and dinner options. One of the bar staff does not use any tools she placing ice and lemon in drinks!! I had an issue with my bill which I could not resolve because manager was not available because it was a Sunday I had no choice but to pay, what I thought was an incorrect bill. I have used the Accor group for almost 40 years and feel this was probably my last visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND A., I had actually asked you to paid for the difference but I have talk with my manager today (Miss BAYOL) and she will refund you the amount that you're paid me. Anyway, thank you for taking the time to tell us about your experience. Please allow me to express my sincerest apologies. Sincerely, Omar / Front Desk.

L. P. Business - 02/09/2018 AccorHotels certified review
« Good place »

good place for short stay in Marseille

Simon J. Couples - 02/09/2018 AccorHotels certified review
« Room okay but small. Air conditioning broke. »

Air conditioning was broken and when reported no one came to fix this. Had to sleep with window open to keep cool and hear all the noises of the train station, bad night's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON J., Thank you for taking the time to tell us about your experience at the ibis Marseille Centre Gare Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Omar/ Front Desk.

Patchouli Business - 29/08/2018 AccorHotels certified review
« Cool »

Cool

Graeme Business - 28/08/2018 AccorHotels certified review
« Overnight stay »

Fine - booked in very late as train was cancelled

Yon K. Couples - 24/08/2018 AccorHotels certified review

Location of the hotel is great. I was wondering why only one kind of soap for all cleaning, body, hair. There was also no kleenex (tissue paper) provided.

T Families - 22/08/2018 AccorHotels certified review
« Convenient and clean »

A handy and comfortable stopover hotel on our route

Colin A. Families - 22/08/2018 AccorHotels certified review
« A pleasant stay »

Convenient for the station and other public transport. Helpful staff.

Anonymous Couples - 12/08/2018 AccorHotels certified review
« toilet »

the room is good but the toilet of room 350 is smelling

Dave Couples - 10/08/2018 AccorHotels certified review
« So convenient »

After a long journey it was great to be able to just walk out the train station and only have to walk 50 metres or so to the hotel. The staff are great. We have stayed at the Ibis in Marseille before and will do so again. The location is superb for train and is a fairly easy walk down to the town centre and port. We stayed one night on our way to visit family and then again on our return a week later. The hotel is clean, air conditioned and well appointed.

James D. Friends - 03/08/2018 AccorHotels certified review
« Satisfactory but could be better »

Overall the hotel is adequate and has everything a budget hotel should have. The buffet breakfast was very average and drinks at the bar overpriced. The air conditioning system in the bedroom was not as it could be ( not able to regulate it to go cold enough), and considering the summer temperature in Marseille, this surely is a must. Great location for train travel and have stayed here a few times before.

Souvik_Roy Couples - 01/08/2018 TripAdvisor review
« Satisfactory Stay for 3 Nights »

The Hotel is near to the City Railway/Metro Station thats the only plus point. There is carrefour city and Mcdonalds nearby. The room size was average. The AC in our room did not work properly, it was hot. Be advised there is no complementary tea in this hotel. Rest is OK, a bit far from City Centre though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for write us your comment, just to let you know that in case of a AC problem, we have the obligation to fix it in 15minutes, did you call the reception to report it ? We hope to see you for a another stay. Best regards, Omar /Front Desk

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