ibis Carcassonne Centre la Cité Hotel 3 stars

TripAdvisor rating 3.0/5 818 reviews
ibis Carcassonne Centre la Cité
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Room 1

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Hotel extras

  • A 2-minute walk from the downtown area of Bastide St Louis and 10 min from the medieval city.

  • A 10 minute walk from the medieval city and the Château Comtal.

  • 15 minutes on foot from the train station and the Canal du Midi, with bike rental available

  • Secure covered paying public car park opposite the hotel. 20 min to Limoux for Blanquette wine

  • Sample our regional specialties at breakfast and in our bar. Jogging every Tuesday at 6pm.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Carcassonne Centre la Cité

5, square Gambetta
11000
carcassonne
france

Tel: +33468723737

Fax: (+33)4/68253839

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CARCASSONNE SALVAZA At 4km / 2.5 miles

  • By plane

    PERPIGNAN-RIVESALTES At 100km / 62.14 miles

  • By plane

    TOULOUSE BLAGNAC At 100km / 62.5 miles

  • By car

    CARCASSONNE-EST At 5km / 3.11 miles

  • By car

    CARCASSONNE-OUEST At 7km / 4.38 miles

  • By train

    CARCASSONNE At 0.5km / 0.31 miles

GPS :43.211615, 2.357415

Our accommodations

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Business Desk
  • Iron
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Our "Petites Faims" menu offering pizza and bruschetta is available at the bar so you can enjoy a drink or a bite to eat at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Carcassonne Centre la Cité

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

1,767 reviews

tripadvisor

TripAdvisor Rating 3.0/5

818 reviews

Small room but convenient to tourist sites

TripAdvisor rating 3.0/5

L1015CBrogerb Couples - 14/09/2019 TripAdvisor review

Very convenient to tour the citadel. Great bed, shower and breakfast spread good. However room very small for such a large bed. Staff pleasant. No English channels on TV. Room was ready when we arrived and very clean

Friendly helpful staff, hotel. In great locatton

Customer review rating 3.9/5

Muz W. Families - 31/08/2019 AccorHotels review

Nice buffet breakfast, and easy position to walk to all major attractions

Ok

Customer review rating 3.9/5

Sheil F. Couples - 23/08/2019 AccorHotels review

Location was convenient, room was VERY small. The staff, with the exception of Julia, we’re not very friendly.

Very good staying.

Customer review rating 3.9/5

Luca B. Couples - 20/08/2019 AccorHotels review

Very good room cleaning Room not too small Air conditioning nearly acceptable Kind personnel Very good location

Signor B., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Carcassonne Centre La Cité. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. In attesa di accoglierla nuovamente, Signor le porgiamo cordiali saluti. Julie Mounier 1ère de réception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Stewart

Customer review rating 3.9/5

Anonymous Solo - 18/08/2019 AccorHotels review

It was ok

Customer review rating 3.9/5

Peter F. Solo - 03/08/2019 AccorHotels review

Pleasurable stay in a clean & modern well located hotel

A lovely stay

Customer review rating 3.9/5

Jill Solo - 02/08/2019 AccorHotels review

It was a lovely stay. The hotel was basic, but that wasn’t unexpected. The location was absolutely great and I’d recommend this hotel for any travellers staying in Carcassonne

Dear JILL L., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

good location, helpful staff

Customer review rating 3.9/5

Julia D. Couples - 30/07/2019 AccorHotels review

excellent

Dear JULIA D., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier 1ère de récpetion Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Mediocre

Customer review rating 3.9/5

No Solo - 26/07/2019 AccorHotels review

It was fine. Your staff was nice, the air conditioning was wonderful, the location is convienient. The washroom facilities are very clean I liked the shampoo/bodywash provided. The acctual room felt a bit old fashioned and not high quality. But it was fine.

Dear JENNIFER D., Thank you for taking the time to tell us about your experience at the ibis Carcassonne Centre La Cité. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Mounier 1st of reception Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

pleasant but sense of discomfort due to tiny rooms and a non functioning aircon system over three days

Customer review rating 3.9/5

Devan K. Couples - 25/07/2019 AccorHotels review

Staff was very good and helpful at all times. The rooms are getting smaller each year. There was no face towel, except one bath towel. You are no more a three star hotel.

Aircon

Customer review rating 3.9/5

Katrina Families - 23/07/2019 AccorHotels review

Stuffy unwelcoming reception, tiny rooms, air con that blew hot air

A warm welcome

Customer review rating 3.9/5

Dave Solo - 17/07/2019 AccorHotels review

Brilliant as usual. Been coming for 5 years now and wouldn't stay anywhere else in Carcassonne

Well located hotel with very friendly staff

Customer review rating 3.9/5

Andy Families - 14/07/2019 AccorHotels review

We overnighted at the Carcassonne IBIS, so that we could explore the town, both old and new. The hotel is perfectly located, a very short walk to the river and the medieval city. Staff helped us with parking, directions and also printed tickets for our flights.

One night in Cacessan

Customer review rating 3.9/5

Rod Couples - 12/07/2019 AccorHotels review

Great location just outside the old town and city wall. Very well equipped room if a little small. Everything worked well including the A/C. Staff were very helpful. Car park was just across the road. Public but secure underground with locked doors after hours. Code supplied at reception.

Customer review rating 3.9/5

Sergey Solo - 12/07/2019 AccorHotels review

Of all the hotels Ibis, where I lived, this is the least satisfactory. The room is very stuffy, but if you turn on the air conditioner, it blows directly on the sleeper. Very poor breakfast - only cold snacks and coffee / tea. Nothing cooked. The hotel is more like ibis budget. The only plus is the friendly staff.

As you'd expect

Customer review rating 3.9/5

Andrew T. Couples - 10/07/2019 AccorHotels review

Rooms as you'd expect from Ibis. Small but comfortable. Bathroom adequate. Quite. Air conditioning was perfect a essential for comfort. Bed comfortable and we proportioned. Room was immaculate.

Good

Customer review rating 3.9/5

John Friends - 29/06/2019 AccorHotels review

Good. Staff helpful.

Good enough, for a stopover

Customer review rating 3.9/5

John C. Couples - 25/06/2019 AccorHotels review

The room was small, as was the en suite bathroom, but it was clean, the bed was comfortable, there was hanging space, a desk, a television and air conditioning. Breakfast was very pleasant and the hotel is situated very conveniently within a few minutes walk of both the ancient city and the Centre Ville.

Excellent & great location

Customer review rating 3.9/5

Rita J. Friends - 24/06/2019 AccorHotels review

Great. No issues

Good room

Customer review rating 3.9/5

Lance W. Couples - 21/06/2019 AccorHotels review

Pleasant. We only stayed one night but was good night

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