Hotel - ibis Carcassonne Centre la Cité
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Carcassonne Centre la Cité Hotel

3.0/5 752 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowed 5  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
See all services

Hotel location

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 48 rooms
  • 9 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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3.8/5 AccorHotels Rating 1,258 reviews

Our guest reviews for ibis Carcassonne Centre la Cité

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 752 reviews
Andy M. Couples - 06/07/2018 AccorHotels certified review
« Good hotel on the edge of the old city »

A good standard Ibis. The welcome at reception was excellent and the staff were really great throughout. The room was tiny but adequate. The linen and towels were very good. Parking was convenient - across the road in an underground carpark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW M., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Couple T. I. J. Couples - 03/07/2018 AccorHotels certified review
« Centrally located budget hotel in Carcassonne »

Reasonably priced, clean hotel in quiet but central location. Air conditioned rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLARE E., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

William W Solo travel - 30/06/2018 TripAdvisor review
« Great location and comfortable room »

Convenient location and next to a large public car park so easy access. Stroll in 5 minutes to the centre of town with all the bars and restaurants and great views of the citadel from just round the corner. Nice friendly staff, good breakfast and comfortable rooms.

Couples - 28/06/2018 TripAdvisor review
« Good hotel with first class staff in a fantastic location »

Ibis Hotel Carcassonne has small rooms but they are clean and functional. Everything was spotlessly clean and for the money it was great value. Parking is available underground and very secure just across the road.

Murdocove Couples - 24/06/2018 AccorHotels certified review
« The hotel and room for perfect for our short visit. »

Our stay was great. A map showing the nearest airport bus stop would have assisted our departure, The convenient position to La Cite and nearby bars and restaurants was very important. Carcassonne Airport needs a bigger terminal as checkin and security/passport control became hopelessly congested on our departure.

Jane K. Couples - 23/06/2018 AccorHotels certified review
« Fun in Carcassonne »

Fully met our expectations Hotel was clean and fresh Staff were efficient and helpful Breakfast was VG

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE K., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

T F. Solo - 11/06/2018 AccorHotels certified review
« Late Booking, nothing special »

Check-in was prompt and efficient. The room was fairly small but clean. Towels too small, water dripping from toilet base to cover bathroom floor. Room not serviced at all during stay. Breakfast very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM F., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Andreas Couples - 29/05/2018 AccorHotels certified review
« Pretty close to the castle »

Very good located (walking distance 15 minutes) close to the castle. Public parking at location available for only 7,- EUR per day. 24/7 so all time someone at the desk, good tips for sight seeing there.

vikingthatcher Couples - 27/05/2018 TripAdvisor review
« A great location »

A great location, a short walk from the medieval cite and even closer to the medieval town of Bastide St Louis. Bus stops within walking distance . The Place Gambetta is really cool, literally, loads of shade and a kiosk selling drinks and crepes. The staff at the Ibis are, as usual, highly professional and attentive. Rooms are clean and functional, breakfast is really good value and snack meals in the evening, if you are too hot and tired to try a find somewhere open (many restaurants only open at lunchtimes at the weekend), are good. Local wine on sale at the bar is excellent. Looking forward, now we have worked out how to travel on the buses out into the countryside, all trips 1€, to going back.

Mary Couples - 23/05/2018 AccorHotels certified review
« The hotel was rather tired looking. »

The hotel was rather tired looking and the grey interior in the room didn't help. The lady on Reception was however very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, JULIE MOUNIER RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Tony C. Couples - 22/05/2018 AccorHotels certified review
« Ibis Gambetta »

Hotel was in a great location, all staff and breakfast was great but the room was small

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY c., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Ronald R. Couples - 19/05/2018 AccorHotels certified review
« Mr »

It was a small room. It was clean and staff were very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Julie MOUNIER RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Couples - 18/05/2018 TripAdvisor review
« Too tight parking »

The property is OK assuming the age of the building. The management on duty were all very helpful and kind. However, if you travel with vehicle longer than compact car, the parking in the basement garage may be tricky. The 90-degrees narrow turn to enter or exit the garage is difficult even for experienced drivers if your car is wide or long. Take care!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for your comment dear Sergei69, we try to do the best. Hope to welcome you again. Have a lovely day, Julie Mounier RECEPTION

Friends getaway - 10/05/2018 TripAdvisor review
« Excellent staff »

Good value hotel, centrally located within easy reach of medieval city and downtown. Excellent service from staff, nothong too much trouble from them. Rooms small but very clean, great shower. Beds very comfortable, couldn't ask more for the price. Good value.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Julie, Thank you so much for your positive comment. I'll share with the team. We hope to welcome you again ! Best regards, Julie Mounier Reception

Julie Friends - 08/05/2018 AccorHotels certified review
« Excellent staff, small rooms »

The staff were really helpful and friendly, they couldn't do enough for us. Only a small bar, not much variety of drink. Hotel rooms small but very clean, excellent shower. Would stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE M., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Mounier RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Anonymous Couples - 08/05/2018 AccorHotels certified review
« Good location, friendly staff »

The staff was friendly and able to speak with us some in English when our little bit of French failed us. The hotel was comfortable and conveniently located between the train station and le Cite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOULE M., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie M RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Mariana Couples - 03/05/2018 AccorHotels certified review
« Perfect stay in a beautiful city »

Classic Ibis, never fails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANCA N., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie MOUNIER RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Nataliya Couples - 09/04/2018 AccorHotels certified review
« Nice hotel in good location »

Clean, nice, quiet hotel. Friendly staff. Good breakfast. Fast WiFi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY S., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Mark R. Couples - 09/04/2018 AccorHotels certified review
« Well located hotel, clean and friendly »

Well located hotel halfway between the town centre and the cite, everything is within a comfortable walking distance. Typical Ibis, nice rooms comfy bed. Probably cleaner than some. Check-in staff seemed to talk mainly French, however we managed to understand them so all was fine. We had a good night’s sleep after a long day playing tourist in this beautiful city

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK CHRISTOPHER R., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane FRONTERA DIRECTEUR Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

Anonymous Couples - 02/04/2018 AccorHotels certified review
« Good quality for t'he price. »

Good room and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AINA L., We very much appreciate your comments regarding your stay at the ibis Carcassonne Centre La Cité. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie M RECEPTION Ibis Centre Carcassonne 5 Square Gambetta 11000 Carcassonne 04/68/72/37/37

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