Hotel - ibis Avignon Centre Pont de l'Europe
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Ibis Hotel Hotel

ibis Avignon Centre Pont de l'Europe Hotel

12, boulevard Saint Dominique 
84000  AVIGNON
FRANCE

382 reviews
TripAdvisor Rating Based on 382 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pet allowed 5  EUR
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pet allowed 5  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 74 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Avignon Centre Pont de l'Europe

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 382 reviews
TripAdvisor review
KokTW Couples - 01/10/2016
« Another good Ibis »

Good for an enjoyable relaxing holiday. Staff was friendly and helpful. Breakfast was good too. Only just slightly out of town, although this would unlikely be an issue for holiday folks, as the attractions of Avignon are within walking distance. If arriving by TGV, there is a 5 min. train from the Avignon TGV station to Avignon cenral. Enjoy!

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à l’hôtel ibis Avignon Centre Pont De L'Europe. C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Pierre Quilibrano Responsable d'hébergement

TripAdvisor review
Couples - 10/07/2016
« Great service by thedlye staff but not so standard Ibis hotel »

The staff at this hotel is great!. Friendly and efficient. However, this particular Ibis chain is a bit not on par to the others I have stayed. First of all, the window curtain was in dire condition where it has to be taped with velcro that falls all the time. Then, the room has no pot or kettle to even boil any water. Not to mentioned tea or coffee packs to drink. Finally, we were given a new bath towels that were so new and maybe never washed before. So that all our faces and bodies were filled with fiber lint when using the towels. I have never had such kind of Ibis standard before. So I must say that this is so surprisingly bad!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for taking the time to give us your remarks following your stay at ibis Avignon Centre Pont De L'Europe. We are truly sorry about how you did feel about our staff and we do apologize for their mistakes or what we think you have mistaken. None of our staff is homophobic and part of us, and the receptionist in question himself, are very, very gay friendly. We are a mixed team and everyone is accepted as they truly are. However we will remind them about how to stay professional in any case. Indeed, our hotel was already built in the transition to the ibis brand and enjoys substantially smaller rooms than the average, but still functional. Regarding what you have found in the bathroom, we will have a talk with our cleaning team. Note that you could have asked for another room. However, we hope that the situation of our hotel, just a few minutes- walk from the city center, and the famous "Pope Palace", was a satisfaction, as well as our nice buffet breakfast. Moreover, our team will always be happy to be present, to meet your needs throughout your stay, and to make it as pleasant as possible. We thank you again for your opinion, and hope to receive you in our nice area in the future. Kind regards, Anaïs Aimetti - Front desk manager

TripAdvisor review
Couples - 30/05/2016
« Very good for an overnight stop »

This is the second time we have used this IBIS for an overnight stop. The location is convenient, there is a large open air car park within 15 seconds walk of reception and a small number of parking places in the slip road immediately outside the hotel. Room and bathroom are standard IBIS - simple and comfortable. Don't use this hotel for an extended stay but it is ideal for an overnight stay, close to the town centre with simple access to the autoroute de soleil.

TripAdvisor review
Couples - 16/11/2015
« Ibis 'sweet' mattress »

Good, convenient location but no secure parking and very limited street parking nearby. Under staffed in the evening, one poor girl had to do everything, including any food preparation. We are Silver members and know an Ibis sweet bed when we see one and is the main reason why we stay in Ibis hotels on our european travels. Although our hotel bed did have a mattress with a topper, it was not the standard 'sweet' specification and led to my wife having a painful, sleepless night.

TripAdvisor review
balbuka Family - 05/10/2015
« Good memories from Avignon »

Very good service - adequate to the beauty of the local place. Very good accommodation conditions. Nice and supportive staff. The breakfast was surprisingly reach, tasty and good. I would recommend this hotel to my friends who intend to visit Avignon in future.

TripAdvisor review
Crazygrandma2015 Couples - 19/09/2015
« A pleasant hotel by the city walls. »

We found this to be a very nicely appointed hotel with a pleasant outdoor area for taking breakfast. It is very well situated near to the city walls and within easy reach of the railway station. The rooms are small but comfortable. Our room was near to the stairway & lift and was a little noisy but this was not a great inconvenience.

TripAdvisor review
SimonWeiner Family - 11/09/2015
« Staff were excellent but ... »

We stayed in the hotel for five days as it was well located (next to avignon wall but plenty of place to park), The rooms were a bit too small for 2 people as there was little space to move and the bathroom could have certainly been a bit bigger. Beds were too close and you could hear the people next door as well as the corridor. Breakfast was very good. Although reception was very good, the floor in the corridors leading to our rooms were a bit grubby and left a bad impression. This is an easy fix. The reception staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Pont De L'europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Since July of 2012, all the hotels of France had a total reorganization because of the new hotel classification. There is better homogeneity of the hotels of the same category for the guests and we respect, of course, all the criteria of a 3 stars hotel to have been validated. Indeed, rooms are a little bit small we are aware of this point; however we had renovated them in a functional way, with quality bedding, a good sound damping: essential elements for the comfort of our guests. Sincerely, Anaïs - Front desk manager

TripAdvisor review
Couples - 10/09/2015
« Not up to standard »

This hotel is like a cheap budget hotel.The rooms are tiny and they are not sufficiently sound proofed.If you are driving,it is on such a complicated road junction that you will probably need three goes to get to it.My advice would be to stay at the "Gare" Ibis which has bigger rooms,is quieter and more easily accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Pont De L'europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anaïs - Assistant Manager

TripAdvisor review
Gavin M Business - 02/07/2015
« A hotel that does exactly what it should do! »

Good location 10 minutes walk from the centre of town and couldn't be easier to access by car. Ample free parking outside and at a nearby car park although none of it secure. This is one of the better of the Ibis range and always seems well maintained. Only slight downside is that there is no onsite restaurant although there is a bar. Good value for money and pretty much everything that you would want for a short stay.

TripAdvisor review
czar479 Couples - 30/06/2015
« Friendly staff but filthy rooms! »

I should begin this review by saying that I normally LOVE Ibis hotels. They are generally clean, safe, and affordable, with great staff. However, this Ibis was dirty to the point of being disgusting. I stayed in two different rooms on this trip, and both had three different colors of mold growing in the shower…yuck! One had stained sheets, and another had a sticky spill on the floor. I would not stay here again, nor would I recommend it to anyone. The worst thing, though, was that I notified management of this issue a week ago, and have received no response. Don't waste your time or money.

TripAdvisor review
Couples - 08/11/2014
« Great Value & Service »

A basic Ibis, clean comfortable and cheap. Staff very friendly and helpfull. Not too far from city centre and Central Station. We stayed in the centre of the old town previously which was nice, but expensive. Here we saved 70 euros a night and that paid for dinner and wine. thanks Ibis Avignon Centre Pont de l'Europe, we look forward to returning soon.

TripAdvisor review
Julia S Couples - 02/08/2014
« Sur Le Pont »

If you check out the one way road system you'll find the hotel easily. It is bight & airey with friendly staff. About 10 min walk to the centre of town for eateries & sights. Free parking close by too!

TripAdvisor review
Solo travel - 16/07/2014
« Great hotel, great visit »

My room was very clean, big, and comfortable. The staff was also very nice and helpful. It was just outside of the walls of Avignon, so it was a quick walk to get into the city. Overall, it was a great visit.

TripAdvisor review
RodSaraiva Couples - 05/06/2014
« Great »

Good hotel, with a very helpful and attentive staff. The room was standard for the chain, but well kept and clean. One of the members of the reception was very thoughtful about giving us advice on cities nearby we could visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We thank you for your visit in our nice area. We are pleased that our services and helpfull staff reached your expectations. We hope to receive you or your familly again in the future, do not hesitate to contact us for any question or reservation needs. Agnès GROS Hotel Manager

TripAdvisor review
MarcEKM Couples - 18/05/2014
« Good hotel for a fair price »

Stayed for two nights in the Ibis hotel in Avignon. The room was quite small but convenient and very clea. The new Ibis beds are excellent. Staff was friendly and helpful. Breakfast is very good for its price.

TripAdvisor review
Eurowanderer2013 Family - 27/10/2013
« Reasonable location »

Room very cramped, poor food options, plenty of staff but they were not always engaged in looking after customers, too busy talking to each other. When a staff member slipped and fell over at breakfast spilling an orange juice, it was several minutes before it was cleaned up and the area was left unmarked.

TripAdvisor review
Couples - 31/08/2013
« Ibis Avignon Centre Pont de L'Europe »

Good location, good value, pleasant staff. Parking in front of hotel very limited, but adequate if you can navigate your way round the back. Space is very tight in the rooms but I guess you get what you pay for. Easy walk to centre of Avignon.

TripAdvisor review
vaioone Couples - 29/08/2013
« Good sleep in Avignon »

sleep very comfortable, quiet, at the right temperature. Few wipes, There are no toothbrushes and toothpaste. Good location for visiting the old city without a car, excellent public parking near the hotel. Good view from the room on the ancient walls of the city, only for the rooms to the north

TripAdvisor review
plaisirzhou Friends getaway - 04/08/2013
« worth the value »

We booked this hotel during its 40% discount promotion so the room rate is just 58 Euro per night. The hotel is just outside the old city. Walking to the main road of the old city and Center station takes about 15 minutes which is acceptable though not that convenient compared with the other IBIS which is just outside the Center station (but that IBIS does not have promotion and the rate is 97 Euro per night ). Walking to Carrefour which is on the main street takes about 20-25 minutes. Although there is another big supermarket near the IBIS, it closes at 7pm. So we still mainly go to the Carrefour which closes at 10pm. The room space is just IBIS type. The staff are friendly. The bus station to the TGV station is just outside the IBIS across the street which is quite close.

TripAdvisor review
Outrippedoz Couples - 10/07/2013
« Avignon, Ibis »

This Ibis was ok, would stay again staff were great, room smelt of smoke was only problem with this stay. Can walk to where ever you want, also from train station. There are 3 ibis hotels in Avignon this one was furthest from rail station but not that far.

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