ibis Auxerre Centre Hotel 3 stars

TripAdvisor rating 3.5/5 651 reviews
ibis Auxerre Centre
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Room 1

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner
  • Copy/print service available

Hotel location

ibis Auxerre Centre

1 avenue Jean Jaures
89000
auxerre
france

Tel: +33386483055

Fax: (+33)3/86429151

Contact email

Check-in from 12h00

Check out up to 12h00

  • NEVERS / ORLEANS / BOURGES :   RN77 AUXERRE CENTRE

  • TROYES :   RN6 AUXERRE CENTRE

  • By plane

    PARIS ORLY At 120km / 75 miles

  • By plane

    ROISSY CDG At 180km / 111 miles

  • By car

    SORTIE 19 At 8km / 5 miles

  • By car

    SORTIE 20 At 7km / 4 miles

  • By train

    AUXERRE ST GERVAIS At 1km / 0 miles

  • By train

    LAROCHE MIGENNES At 18km / 11 miles

GPS :47.796577, 3.578708

Our accommodations

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed, balcony and river view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Auxerre Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,146 reviews

tripadvisor

TripAdvisor Rating 3.5/5

651 reviews

Well-located, good breakfast, rooms need updating.

Customer review rating 4.2/5

Leslie L. Couples - 15/10/2019 AccorHotels review

ibis Auxerre Centre is an easy walk to charming Auxerre Centre. Parking was convenient and the breakfast was excellent. The desk personnel gave us some very good choices for dinner. We needed to move from our room because the bathroom light flickered and there was no one on-call to fix. The light worked in the second, but the electrical outlet did not (so hairdrying was done in the bedroom without a mirror.) The layout of the bedroom left less than 12" between one corner of the foot of the bed and the wall (which was angled), so we had to lift our suitcase over the end of the bed rather than roll it into place. While the room was clean, it was "tired" looking. However, our view over the river and into the town was delightful.

A regular stop for me, staff always welcoming and love the river views.

Customer review rating 4.2/5

Harry B. Couples - 07/10/2019 AccorHotels review

Very good stay, worth the effort to travel 8km into Auxerre from the motorway, much more than just a bed for the night.

Nice town

Customer review rating 4.2/5

Rod Couples - 28/09/2019 AccorHotels review

Comfortable room with good soundproofing from outside noise, unfortunately not from the noise of guests in the next rooms. Room was too hot overnight and air conditioner too noisy to use. Breakfast was very good.

Great location

Customer review rating 4.2/5

Michael Couples - 26/09/2019 AccorHotels review

Staff extremely welcoming. Comfortable room. Centre ville within easy walking distance.

Very good service. Room somewhat tired and dated. Poor air conditioning in summer

Customer review rating 4.2/5

Anonymous Couples - 08/09/2019 AccorHotels review

Very good service. We requested a quite room but were placed in a room next to large extractor fans. Reception very helpful and changed rooms immediately. However room was in need of re-decoration. Bare walls with no pictures or features. Very small bathroom. Main problem was that the air conditioning unit could not cope with summer temperature of 35C. Breakfast good although coffee from machine is very weak.

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Auxerre Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Céline ANTOSIK, Director.

Hotel with a good location and river view

TripAdvisor rating 3.5/5

John S Couples - 07/09/2019 TripAdvisor review

Room on the first floor with a river view and small balcony. Bed comfortable and room of a good size as was the en suite. Cleanliness in the room and the hotel to a high standard and staff friendly. Buffet continental style breakfast was more than adequate and was available in a pleasant seating area on the ground floor adjacent to the reception and entrance. Only negative was that no hand towels provided so bath towels the only option when washing hands but this now seems general in Ibis hotels!

Good value stopover, convenient location with free parking next to the hotel

Customer review rating 4.2/5

James A. S. Couples - 03/09/2019 AccorHotels review

Convenient, clean, friendly and good value for money

Magnificent view!

Customer review rating 4.2/5

Jonathan B. Couples - 02/09/2019 AccorHotels review

Expected Ibis standards of comfort, decor and cleanliness. Glad we asked for room with river view! Excellent situation for exploring the city. Breakfast and housekeeping adequate. Staff friendly and helpful.

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

All was fine

Fantastic location

TripAdvisor rating 3.5/5

Jonathan B Couples - 29/08/2019 TripAdvisor review

Ask for a room with river view! Splendid panorama of the whole city. Usual dependable Ibis standards and airy decor, nice double room, rather cramped bathroom, well equipped and clean. Friendly and helpful staff. Housekeeping rather erratic. Breakfast OK but staff had trouble with keeping up with restocking supplies and crockery. Would certainly stay here again.

Good location, nice staff, comfortable

Customer review rating 4.2/5

Max Solo - 12/08/2019 AccorHotels review

Stayed here on a stopover and have no real complaints. The hotel is an older Ibis so the rooms aren't perfect but they're clean and tidy. Bed was comfortable and shower more than adequate.

Any hotel is only as good as the employees

Customer review rating 4.2/5

Naomi M. Couples - 12/08/2019 AccorHotels review

We were very well looked after by Charlotte who helped us find a restaurant. The breakfast was quite unexpected: We had boiled eggs, fruit salad, viennoierie, cereal, everything you could possibly want. Congratulations!!

Terrible room small and uncomfortable

Customer review rating 4.2/5

Paul K. Couples - 26/07/2019 AccorHotels review

Terrible room , very small and uncomfortable not up to the usual Ibis standard.

Dear PAUL K., Thank you for taking the time to tell us about your experience at the ibis Auxerre Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We inform you that in a few months, total renovations will be carried out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline ANTOSIK Manager.

Very welcoming staff

Customer review rating 4.2/5

Anonymous Couples - 25/07/2019 AccorHotels review

Just a one night stay, but everything was perfect. Looking forward to returning soon.

Great

Customer review rating 4.2/5

Rick Couples - 12/07/2019 AccorHotels review

Hotel was clean, supplied all we needed, breakfast was very nice, staff was great and helpful when our shuttle to the airport didn’t show up and we had to hustle to catch the train. Thanks

Always a friendly welcome to be remembered and recognised in my favourite French hotel

Customer review rating 4.2/5

Leslie R. Solo - 01/07/2019 AccorHotels review

Relaxed and comfortable without unnecessary frills. Ideally located for all city centre activities and boats on the river which is my own personal interest. If I have one criticism - whilst very convenient I do not think the quality of some of the light meals available is as good as it could be. Food, however good, served in jars is not really acceptable.

After many stays it still remains my favourite Ibis long may it continue

Customer review rating 4.2/5

Michael B. Families - 26/06/2019 AccorHotels review

good as always

Ok, except Aircon not good

TripAdvisor rating 3.5/5

Connector62731108377 Solo travel - 23/06/2019 TripAdvisor review

Great location, walking distance to the Gare and centre ville. Service very friendly. Breakfast a bit pricey. Also, a 5% mark-up on open market exchange rate. Room quiet and clean, but the aircon was either not working or badly underpowered

Next time I shall probably stay at the other Ibis in Auxerre

Customer review rating 4.2/5

David W. Business - 21/06/2019 AccorHotels review

Room OK. Evening bar service good. Breakfast was not good. Too many people trying to serve themselves in too small an area. I had only allowed 15 minutes for breakfast so ended up with no breakfast.

Can someone smile on check in please?

TripAdvisor rating 3.5/5

R863QFdavid Couples - 15/06/2019 TripAdvisor review

We have stayed at this Ibis many times over the past 5 years and always book a river view room. On check in this time, the welcome was cold. No smile, no recognition that we are a loyalty card holder. As a silver Accor card holder we are entitled to a free drink. On every previous occasion we have been able to have a glass of wine instead of beer/soft drink.This time, the same receptionist, argued this was not possible. Only after about 5 minutes of trying to explain that on every previous occasion we have received a glass of wine did she reluctantly, and without so much as a smile, offer the wine. This time, also, the quality of the breakfasts have declined. Less fruit, less choice overall. Probably we shall think twice about staying in the Ibis again. Prices have increased too. There used not to be a supplement for river view, but there is now.

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