Hotel - Mercure Alencon Hotel
Mercure Hotel Mercure Hotel

Mercure Alencon Hotel

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3.5/5 288 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 6  EUR
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

We offer different types of rooms to suit different tastes. Our Standard Rooms are decorated in a simple and contemporary style, while our Superior Rooms all feature a chic and vibrant atmosphere.

  • 53 rooms
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 851 reviews

Our guest reviews for Mercure Alencon Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 288 reviews
TripAdvisor review
RbrtEngland Couples - 17/04/2018
« Needs refurbishing »

Hotel and facilities are a bit 'tired' -- Hotel could do with modernising. We had booked a large room which was quite comfortable. We did hear late night noise from the adjacent restaurant when the restaurant staff were leaving. Easily accessible off the south motorway - Supermarket and petrol close by.

TripAdvisor review
Solo travel - 15/04/2018
« Nice Little Hotel »

Arrived in the Car Park which is in need of resurfacing, initial thought - is the rest of the hotel going to be like this? Entering the reception area I found, to my relief, that everything was clean and tidy and obviously cared for. Efficient, friendly receptionist quickly allocated my room and showed me to the lift. Room small but adequate for purpose, bathroom with shower (no bath) very convenient as I have a slight mobility problem, all clean and tidy and, later, I found the bed very comfortable and had a good nights sleep, with the curtains drawn the room was sufficiently dark and extraneous noise absent although the room was directly over the main entrance to the hotel and facing a main road. This hotel does not provide evening meals but, next door, is an independent restaurant which is top class. Breakfast served in my room was nothing special but adequate and tasty. Efficient check-out, finally bill as I expected, no problems. Reasonably priced and you get what you pay for. I'll be back.

AccorHotels certified review
Cheminot A. Solo - 13/04/2018
« Great Little Hotel »

Arrived in the car park which needs to be resurfaced, difficult to walk on with my knee problem. However, on arrival in reception, greeted by a pleasant and efficient young lady who had a limited command of English (not important to me as I speak fluent French). She quickly provided my room key and showed my to the lift after explaining that the room I was allocated (number 201) had a walk-in shower rather than a bath which is brilliant for my knee problem. The room was small but adequate for purpose and spotlessly clean. The bed I found extremely comfortable and I was able to get a good night's sleep, although the room was directly above the main entrance to the hotel I didn't experience any extraneous noise at all and the curtains did their job and kept the room dark. In the morning I took breakfast in the room, it was served at the time requested by a friendly lady, the breakfast itself was basic continental fare, nothing special, but good and filling. Check out quick and efficient. Overall, a pleasant stay and good value for the price paid.

AccorHotels certified review
Anonymous Couples - 06/04/2018
« A convenient, comfortable place to stay »

All satisfactory

AccorHotels certified review
Geoff T. Solo - 25/03/2018
« Friendly Staff but Tired Room »

A very warm welcome from reception on arrival and throughout my stay. Sadly the room I was given had seen better days. The shower head bracket was broken making it necessary to hold the shower head throughout or it would have been impossible to use. The carpet was quite stained and someone had clearly knocked over a coffee or tea by the bed so there was a large stain on the wall. Having stayed at this Mercure several times before this was the first 'bad' room I'd had there so hopefully next time would be better.

AccorHotels certified review
Alan W. Couples - 21/03/2018
« A comfortable hotel, more expensive than others we use but because of convenience we continue to stay. »

The reception and breakfast area and bar are all of a high standard. The bedrooms are looking rather in need of attention - but always remain clean! The breakfast buffet is always very good.

AccorHotels certified review
Phil Families - 17/01/2018
« Very disappointing room - not up to the usual standard I expect »

We chose the Mercure at Alencon rather than the Ibis in the same town, thinking that it would be a better standard. The Mercure was more expensive, but worse than our previous experience of Ibis hotels. The room was tired, needing updating. TV was broken - screen had many lines on the picture. We were only given 1 large and 1 small towel for 2 people. We will never stay there again. Accor needs to sort this out.

AccorHotels certified review
Marian Families - 28/12/2017
« Mrs »

Very pleasant,comfortable hotel with lovely helpful staff

AccorHotels certified review
Ann R. Couples - 24/12/2017
« NIce hotel close to junction 19 of A28 motorway »

We were very warmly welcomed at reception. We were told of nearby recommended restaurants. We had a good night's sleep followed by a great breakfast with lots of choice including freshly squeezed orange juice. The hotel is a bit dated but we had a very comfortable stay.

TripAdvisor review
Couples - 07/12/2017
« Very disappointing »

We have stayed in this hotel on one previous occasion and were reluctant to go back but thought it might be worth a second chance. It is very unlikely that we would go back again. The rooms are very small, badly in need of redecoration and ours was cold when we turned up. The bathroom was really not up to standard. The shower leaked from several places, the lavatory basin was really dirty, the tiling round the bath was cracked with pieces missing, the bath rim itself was dirty and like the room itself the whole thing was in desperate need of an overhaul. Anyone over 5'8" would be in great difficulty using the lavatory. When we checked out we told the lady at reception that there were 'petits soucis' problems with the room and gave her a list. There was neither an apology nor acknowledgement that things were not up to scratch. Just the whir of the credit card machine and an au revoir. We subsequently listed our concerns on the Accord Mercure satisfaction survey. What a waste of time that is! No acknowledgement at all that we had concerns about the standard of the accommodation we had paid for, that was three weeks ago. I don't suppose this review will make much difference either, but you have been warned. ON the plus side the welcome at reception was charming and the restaurant next door is very good.

AccorHotels certified review
Julie Couples - 27/11/2017
« Wonderful welcome on arrival, clean room and hotel »

We were made very welcome on arrival and Franc on reception was helpful. Room was clean and quiet

AccorHotels certified review
Gordo Couples - 07/11/2017
« A bit tired. »

Super friendly and helpful staff - they should be pleased and proud. But let down by the lack of investment in the hotel. Very tired these days, from the carpet to the bedding to the missing light bulb in our room.

AccorHotels certified review
Nancy Couples - 04/11/2017
« Good location for an overnight stop. »

The hotel is very convenient. It is a tired building in need of an upgrade. We stayed in an upgraded room on the second floor which was a good choice. The young man in reception was extremely helpful and engaging. There is no restaurant in an area that could really use one. The hotel is pet friendly, a must when we travel.

AccorHotels certified review
Linda &. T. B. Couples - 16/10/2017
« Dissapointing »

Carpets looked dirty Bad stains in toilet Light in hallway near door not working Bathroom needs updating

AccorHotels certified review
Gerald H. Couples - 08/10/2017
« Pleasant stay at Mercure Alencon »

Comfortable hotel, with friendly/helpful staff and excellent facilities and bedrooms, close to Junction 19 of N28 for travelling to and from Normandy Channel Ferry Ports. Would recommend to anyone wanting a relaxing break while driving through France, or visiting the historic town of Alencon.

AccorHotels certified review
Mary Couples - 07/10/2017

Very comfortably and quiet with good parking a very good over night stay

AccorHotels certified review
Pj Families - 30/09/2017
« Pit Stop »

Great welcome from Franck! Clean quiet hotel - good value - will stay for breakfast next time.

TripAdvisor review
Family - 26/09/2017
« Pit Stop »

So REALLY REALLY EASY to find from the main highway from Caen-Ouistraham. This hotel was exactly what it says on the box - a pit stop on the way to Southern France for me and my guest. Open 24 hours a friendly reception welcomed us after 11pm one weekday evening. Rooms are small - no space really required on this occasion - functional shower in bath - was a little too high for my guest (she had to summon help to adjust it) Car park in view of the rooms - meant a quick set-off next morning was assured. Bon jour - see you in a week.

AccorHotels certified review
Anonymous Couples - 24/09/2017

Convenient for stopover. Shame no restaurant facilities but the receptionist was very helpful in recommending alternative restaurant and even ordering pizza with room service. Room was OK, but the bathroom is long due for an overhaul. Breakfast was good, only having to use paper cups was a bit of a let down.

AccorHotels certified review
G P. Couples - 15/09/2017
« Mediocre »

Staff were great, room 212 had mold on the walls, smelt damp.very worn all round! Could do with renovation, We moved rooms due to the damp. The room we were given had the most uncomfortable bed I have ever tried to sleep in. Superior room turned out to be very !,

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