Hotel - Mercure Alencon Hotel
Mercure Hotel Mercure Hotel

Mercure Alencon Hotel

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3.5/5 278 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Breakfast
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 6  EUR
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

We offer different types of rooms to suit different tastes. Our Standard Rooms are decorated in a simple and contemporary style, while our Superior Rooms all feature a chic and vibrant atmosphere.

  • 53 rooms
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 784 reviews

Our guest reviews for Mercure Alencon Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 278 reviews
TripAdvisor review
Couples - 07/12/2017
« Very disappointing »

We have stayed in this hotel on one previous occasion and were reluctant to go back but thought it might be worth a second chance. It is very unlikely that we would go back again. The rooms are very small, badly in need of redecoration and ours was cold when we turned up. The bathroom was really not up to standard. The shower leaked from several places, the lavatory basin was really dirty, the tiling round the bath was cracked with pieces missing, the bath rim itself was dirty and like the room itself the whole thing was in desperate need of an overhaul. Anyone over 5'8" would be in great difficulty using the lavatory. When we checked out we told the lady at reception that there were 'petits soucis' problems with the room and gave her a list. There was neither an apology nor acknowledgement that things were not up to scratch. Just the whir of the credit card machine and an au revoir. We subsequently listed our concerns on the Accord Mercure satisfaction survey. What a waste of time that is! No acknowledgement at all that we had concerns about the standard of the accommodation we had paid for, that was three weeks ago. I don't suppose this review will make much difference either, but you have been warned. ON the plus side the welcome at reception was charming and the restaurant next door is very good.

AccorHotels certified review
Julie Couples - 27/11/2017
« Wonderful welcome on arrival, clean room and hotel »

We were made very welcome on arrival and Franc on reception was helpful. Room was clean and quiet

AccorHotels certified review
Gordo Couples - 07/11/2017
« A bit tired. »

Super friendly and helpful staff - they should be pleased and proud. But let down by the lack of investment in the hotel. Very tired these days, from the carpet to the bedding to the missing light bulb in our room.

AccorHotels certified review
Nancy Couples - 04/11/2017
« Good location for an overnight stop. »

The hotel is very convenient. It is a tired building in need of an upgrade. We stayed in an upgraded room on the second floor which was a good choice. The young man in reception was extremely helpful and engaging. There is no restaurant in an area that could really use one. The hotel is pet friendly, a must when we travel.

AccorHotels certified review
Linda &. T. B. Couples - 16/10/2017
« Dissapointing »

Carpets looked dirty Bad stains in toilet Light in hallway near door not working Bathroom needs updating

AccorHotels certified review
Gerald H. Couples - 08/10/2017
« Pleasant stay at Mercure Alencon »

Comfortable hotel, with friendly/helpful staff and excellent facilities and bedrooms, close to Junction 19 of N28 for travelling to and from Normandy Channel Ferry Ports. Would recommend to anyone wanting a relaxing break while driving through France, or visiting the historic town of Alencon.

AccorHotels certified review
Mary Couples - 07/10/2017

Very comfortably and quiet with good parking a very good over night stay

AccorHotels certified review
Pj Families - 30/09/2017
« Pit Stop »

Great welcome from Franck! Clean quiet hotel - good value - will stay for breakfast next time.

TripAdvisor review
Family - 26/09/2017
« Pit Stop »

So REALLY REALLY EASY to find from the main highway from Caen-Ouistraham. This hotel was exactly what it says on the box - a pit stop on the way to Southern France for me and my guest. Open 24 hours a friendly reception welcomed us after 11pm one weekday evening. Rooms are small - no space really required on this occasion - functional shower in bath - was a little too high for my guest (she had to summon help to adjust it) Car park in view of the rooms - meant a quick set-off next morning was assured. Bon jour - see you in a week.

AccorHotels certified review
Anonymous Couples - 24/09/2017

Convenient for stopover. Shame no restaurant facilities but the receptionist was very helpful in recommending alternative restaurant and even ordering pizza with room service. Room was OK, but the bathroom is long due for an overhaul. Breakfast was good, only having to use paper cups was a bit of a let down.

AccorHotels certified review
G P. Couples - 15/09/2017
« Mediocre »

Staff were great, room 212 had mold on the walls, smelt damp.very worn all round! Could do with renovation, We moved rooms due to the damp. The room we were given had the most uncomfortable bed I have ever tried to sleep in. Superior room turned out to be very !,

AccorHotels certified review
H G. R. Couples - 10/09/2017
« Poor welcome, no food available not even at the bar on arrival before 22:00h »

Room was basic, bathroom not cleaned properly, welcomed as if we were interfering with something. Following hours of driving found no food available, not even a bar snack. Were told if we want food we could go to McDonalds. Not what I wanted to hear at that moment. Thank goodness for some

AccorHotels certified review
Jr Solo - 09/09/2017
« ideal mid travel stop over »

all clean, friendly and welcoming staff

AccorHotels certified review
Roger S. Couples - 08/09/2017
« Hotel very tired »

Dissapointed

TripAdvisor review
Couples - 05/09/2017
« Mercure Alencon »

Excellent hotel, with ample parking, close to Junction 19 of N28, providing a restful break of journey to or from the Channel ports. Friendly staff always helpful, with comfortable bar and dinning area.

AccorHotels certified review
John G. Couples - 04/09/2017
« Fine overnight stay »

Stopped of at Mercure Alencon on our way back to Calais. Reception very friendly and helpful and room comfortable and clean. Just as expected!

AccorHotels certified review
Anne F. Couples - 03/09/2017
« Alençon »

Easy to find just of the motorway about 200 miles from Calais. Friendly staff, comfortable room and good car parking. Unfortunately it does not have a restaurant, but there options close by.

AccorHotels certified review
Gerald H. Couples - 03/09/2017
« Mercure Alencon »

Enjoyed a relaxing overnight stay at hotel close to A28, Junction 19, with excellent meal at adjacent restaurant. Friendly helpful staff, comfortable room and pleasant breakfast. Only improvement would be a charging station for our electric car, but several available nearby in Alencon.

AccorHotels certified review
Agnes Couples - 01/09/2017
« Friendly overnight stay - pity no on site/near restaurant open (15th August!) »

Welcoming one night stay : efficient. The hotel/room is a wee bit tired and needs a facelift. Conveniently located near the A28 - for us going south. Easy to find, good parking. we had to drive out to find somewhere to eat, not fancying a McDos ; Flunch was shut. Dog friendly, but get the door pass code in case the dog needs some fresh air in the middle of the night. No air con.

AccorHotels certified review
Rachael S. Families - 30/08/2017
« Brief over night stay »

All excellent as always. The room was clean, bathroom a decent size and great to have tea and coffee making facilities too. The staff are always really helpful. The room was rather warm but we could have the window open during the night.

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