Hotel - Mercure Hotel Nijmegen Center
Mercure Hotel Mercure Hotel

Mercure Hotel Nijmegen Center

4.0/5 749 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Sauna
  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 18:00-22:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose the room that meets your requirements from our room categories. Our 104 luxury rooms offer a light, peaceful ambiance and air conditioning. Or choose a Privilege room and take advantage of extra facilities such as free ADSL.

  • 112 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,258 reviews

Our guest reviews for Mercure Hotel Nijmegen Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 749 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Simonetta B. Solo - 06/11/2018 AccorHotels certified review
« Short and sweet »

Checkin was fast, the room was clean, the bathroom a bit small. Getting to the toilet was a bit tight in there.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Good »

Room good television reception not so

Yushan T. Business - 05/11/2018 AccorHotels certified review
« Convenient and confortable »

Nearby Nijmegen station, very convenient to everywhere. Delicious breakfast, and if you want to walk to downtown just need a few minutes.

Anonymous Business - 05/11/2018 AccorHotels certified review
« Comfortable and convenient »

The staff made my stay very pleasant and easy. The room was nicely appointed allowing me to have a successful business trip. Very convenient being right next to the train station and within walking distance of central Nijmegen.

Mark N. Business - 05/11/2018 AccorHotels certified review
« 7 months comfortable stay, »

For the duration of stay It felt like I was more than a guest,

Morten C. Business - 05/11/2018 AccorHotels certified review
« it was a nice stay »

it was overall good

Robert M. Business - 04/11/2018 AccorHotels certified review
« Very happy »

Upgraded food, lots of free stuff, great hotel, great food.

Leroy Couples - 04/11/2018 AccorHotels certified review
« Amazing »

I will definitely come back again and again

Jim Business - 04/11/2018 AccorHotels certified review
« OK however I have had better stays at the Hotel »

The staff were excellent. The room was very small and as it faced the Railway it was noisy. I will not stay again if this is all that is available.

Richenel W. Families - 03/11/2018 AccorHotels certified review
« A pleasant stay. Service was very good. »

Room each day cleaned with new fresh towels gives a comfortable feeling. Room size just right. Wonderful personnel. Location very near trainstation is a great plus.

Simon Business - 01/11/2018 AccorHotels certified review
« Just a bit noisy and beds need to be more comfortable »

The reason I keep returning to the Mercure is the staff and in particular the bar staff who are excellent.

Andrew H. Business - 01/11/2018 AccorHotels certified review
« Pleasent business trip in comfortable room. »

A nice few days spent at the hotel which is always found to be neat, tidy and clean. All staff are very welcoming and helpful.

Anonymous Business - 01/11/2018 AccorHotels certified review
« Always good - I stay there few times every year. »

Good B'fast, nice room - good room, and location. Good selection of english tv stations.

Evgeny F. Business - 01/11/2018 AccorHotels certified review
« Very good location, good craft beer :) »

There is everything that is needed for a work trip. Good location, helpful stuff, lunch and dinner on site, good beer. I did not update my account with my last stay. Could you please credit my account of AccorHotels nr. 30…5222 Thanks!

Charlie Solo - 30/10/2018 AccorHotels certified review
« Very Nice »

Staff are friendly and location and facilities are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Mercure Hotel Nijmegen Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurriaan Theloosen General Manager ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

Anonymous Business - 29/10/2018 AccorHotels certified review
« Convenient short stay »

Short stay - Quick check in - Excellent room service dinner - Fast check out - Very professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for your confidence in our hotel and your choice of our hotel again. It's nice to know that you feel comfortable with us and enjoy the personal service that our team provides you with. Your friendly comments help us to pamper our guests in our daily work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurriaan Theloosen General Manager ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

Anonymous Business - 29/10/2018 AccorHotels certified review
« Convenient stay on my business travel »

Close to the bus station and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Hotel Nijmegen Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurriaan Theloosen General Manager ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

M. A. Business - 27/10/2018 AccorHotels certified review
« Good experience everytime »

The staff was friendly and helpful and the room was clean. The beds were too firm and therefore uncomfortable for the length of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Hotel Nijmegen Centre. It is always a pleasure to receive positive feedback, especially of a regular guest like you. As you know we always do our best to check you in as early as possible, sometimes it is just not possible. We will add the indication for gluten free products to your profile. Please know we provide these of course, but on request and we need to inform the kitchen. We would like to offer these products at a special place at breakfast. However, the risk of contamination with gluten is an important matter when offering these products on the buffet. We have no idea how to prevent this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurriaan Theloosen General Manager ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

Anders G. Business - 26/10/2018 AccorHotels certified review

Stayed under this reservation, enclosed mail correspondence - 35… Since I am responsible for guest and client relations, my colleague forwarded your message to me. So I have reviewed the matter and although I understand your point of view, I feel the reservation was dealt with correctly. In the contract with Marel both roomtypes are included. We always book the standard rooms first, though in case none are available anymore, the Privilege rooms will be booked. This is also confirmed and a confirmation is the definite summary of a booking, not just a formality. In order to avoid this situation again, I’ll inform my colleagues to check this with Marel guests before booking in future. The disadvantage is only that in the meantime rooms may be sold out. On the 8th floor is no washing machine, so I do not understand what sound you have heard. To be certain, I went to the 8th floor yesterday evening to listen, but at that time I did not hear anything. However, if something bothers you, please feel free to notify my colleagues at the reception during your stay. This way we can guarantee to immediately address the issue and arrange your stay according to your taste. We have a very good contact with Marel and are always happy to welcome you and many of your colleagues. Your remark stating ‘we need to re-consider where we stay in the future if this is not corrected‘ does not fit in the long-term, transparent and sincere cooperation we have between Marel and our hotel. It also has the appearance of putting us under pressure, which is unpleasant and does not benefit the good cooperation. Since I feel our employees arranged your reservation well, but I also desire to give you a better feeling, I would like to suggest the following: For your next stay, we will offer you a free upgrade to a Privilege room. And preferably, if available, even a Privilege room on the first floor, of which I am sure you will like even more, since these are bigger and very new. I hope you understand I wish to solve this matter well and look forward to your reply. Kind regards, Ivonne den Hartog Management Assistant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We appreciate your comments regarding your stay at the Mercure Hotel Nijmegen Centre. The contracted rate were applied, however no standard rooms were available, so Privilege rooms were booked in order to be able to provide you a stay in a real busy period in Nijmegen. I am aware of the entire mail conversation between your colleague and Ms Den Hartog. She has fully informed me and in my opinion, as well as the opinion of Marel's purchasing manager, the reservations were arranged correctly and with your best interests in mind. Since we always take comments from our guests very seriously, Ms Den Hartog has taken a number of measurements to prevent this confusion in the future, as also indicated to your colleague. For privacy reasons, we cannot share the complete mailconversation between your colleague and Ms Den Hartog with you, but maybe your colleague will be so kind to do so. We hope that the adequate and friendly handling of this, for you, less pleasant situation will convince you to choose our hotel again for your next stay. Sincerely, Jurriaan Theloosen General Manager ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

Vincent V. D. Business - 25/10/2018 AccorHotels certified review
« My stay was fine, handing of my data and my preferences was very poorly »

My stay itself and the food was fine, however I booked at the desk of the hotel and had to fill in a form. I had to fill in my email address, when I inquired as to why, it was only to be used in the case that they had to contact me for lost items etc. the person at the counter pointed me to the promotional offer field and indicated I had to check it to make sure I would not receive any newsletters/promotional offers etc. The form itself is already "sneaky" enough, if I recall correctly, in that you have to check it in order to NOT RECEIVE any messages. Which goes against normal marketing standards and practices. To my surprise I received a newsletter on Mon 22 Oct, 16:15 from ne… titled "Welkom! Ontdek de unieke wereld van AccorHotels". I did not give any consent to such newsletter and thus immediately unsubscribed. However, I'm very disappointed that even though I indicated I did not want to receive these messages, I received them anyway. As I work in the field of Information Security and am regularly in touch with fellow security engineers and privacy advocates I'll be sure to mention this experience to them.

Our hotel has responded to the review
Our hotel has responded to the review

Goedemorgen meneer Van D., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Nijmegen Centre. Allereerst onze excuses voor het feit dat u, ondanks aangegeven te hebben dat u geen informatie wenst, deze toch heeft ontvangen. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Daarom heb ik de situatie eerst goed bestudeerd, alvorens u te berichten. U heeft inderdaad heel duidelijk aangegeven geen informatie te willen ontvangen, alsmede niet wenst deel te nemen aan het loyaliteitsprogramma. Helaas is verzuimd dit in het systeem juist te verwerken. Daarom zal deze procedure nogmaals goed met het team worden doorgenomen. Ook blijkt het registratieformulier, welke gebruikt wordt bij walk-ins (gasten zonder reservering) en op voorraad liggen, niet gewijzigd was, terwijl de normale registratieformulieren vanuit het systeem voor gasten met reservering al lang geleden aangepast zijn. De oude formulieren zijn dus direct verwijderd en nieuwe worden gemaakt, waarop de tick-boxes juist aangevinkt moeten worden, wanneer gasten wél informatie willen ontvangen. Tenslotte zal ik contact opnemen met het hoofdkantoor van Accor Hotels om er zeker van te zijn dat zij uw mailadres verwijderen. Mocht u desondanks nog hinder ondervinden, laat u het mij dan weten, zodat ik er persoonlijk en direct actie op kan nemen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en bieden u nogmaals onze oprechte excuses aan voor het ongemak. Hartelijke groet, Ivonne den Hartog Management Assistant ________________________________________ Mercure Hotel Nijmegen Centre Stationsplein 29 6512 AB NIJMEGEN The Netherlands ________________________________________ T + 31 24… F + 31 24… E-mail : H1… mercure.com / accorhotels.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates