Hotel - Novotel Moscow Sheremetyevo Airport
Novotel Hotel Novotel Hotel

Novotel Moscow Sheremetyevo Airport Hotel

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4.0/5 1,396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 2,000  RUB
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 493 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,804 reviews

Our guest reviews for Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Brian M. Business - 12/04/2018
« Overall a comfortable experience but once again as a Silver card holder I was not offered my welcome drink voucher which has Happened before so clearly some more staff training is required. »

Check in is often interrupted by rude guests who don't understand the concept of waiting their turn and often stand beside you and ask questions of the reception staff when they are meant to be dealing with me. Surely the staff can kindly tell these people that they will deal with them as soon as they have finished with me. No welcome drink offered again despite being a Silver card holder. Room and food comfortable and prices ok although no cooking station available at breakfast so no fresh eggs or omelettes available at 06:00am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Let us also inform you that from 5 to 7 a.m. you may ask our restaurant staff to cook eggs or omlettes for you. The information desk is always on the cooking station. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Karim S. Business - 11/04/2018
« Perfect place to stay »

Very professional team, in the reception desk, all the employees speaks English very well. Nice and clean rooms, very quiet at night (Is not the case of most Russian hotel), great bed, good choice and very good food in restaurant. Andrey M. from reception is a very professional manager, very attentive and always aware of guests needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim ! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
Hari P. Business - 10/04/2018
« goof »

Kindly introduce free pick up or drop service within the city atleast. or for aiport transfers(other than sheremetyevo)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B.! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
Anonymous Business - 10/04/2018
« comoda »

comoda

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugenio! Thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are glad to find out that you appreciated your stay with us. It is our priority to provide the best service and make your stay memorable and joyful. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
Salvatore D. Business - 31/03/2018
« Fantastic rest »

I asked to give me a room not near to lift because I needed to sleep and the receptionist gave me a fantastic and silent suite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salvatore! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It is our priority to provide the best service and make your stay memorable and joyful.Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
Robert K. Business - 26/03/2018

No issues ... have had once ... 'unpleasant smell' in room but I have gotten new room immediately

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K.! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". Please, accept our deepest apologies for any inconvenience caused during your stay. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
Mark J. Business - 21/03/2018
« Quick and professional »

Was only booked in for 10 hours, however check in was fast and efficient and the accommodation (room) was its normal clean and comfortable best. The bar staff were fast and courteous and all your staff were a credit to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We try to do our best to provide perfect service for our guests. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
John P. Business - 17/03/2018
« Only stayed one night but impecable service »

A one night stop, had dinner in the Restaurant and spent time in the bar. No other facilities experienced

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". It is our priority to provide the best service and make your stay memorable and joyful.We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
Charles Business - 17/03/2018
« AOK at Sheremetyevo Airport »

As usual, it was "All OK" with my stay in the Novotel at Moscow-Sheremetyevo airport. I have stayed there many times and this stay was just as good as all of the previous times and they were all great. I travel to Russia for work several times a year and stay 1-3 overnights at this hotel each time. It's very easy to book and check in online. The shuttle from terminal to the hotel was on-time. The room was comfortable and clean as always. The food and drink in the Fusion Bar restaurant was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! Positive feedback from a satisfied guest is our greatest reward. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
John G. Business - 15/03/2018
« Very satisfied with my stay »

Excellent experience from checking in to checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
Tony J. Solo - 11/03/2018
« Very happy »

Everything was great. Breakfast food selection is very good and your breakfast buffet is the main reason I returned to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". Positive feedback from a satisfied guest is our greatest reward. We try to do our best to provide perfect service for our guests.It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
Anonymous Families - 05/03/2018
« Fine, spacious room. Very hot, difficult to regulate temperature. »

Fine for one night. Breakfast basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elvira! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service.I would like to apologize for the inconveniences once again and sincerely hope, that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
David F. Business - 03/03/2018
« ALWAYS GOOD SERVICE AND PLEASANT SURROUNDINGS AT NOVOTEL SHEREMETEVO »

A nice quiet place to arrive after long tiring journeys. Staff always very helpful and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear David! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
Elena Families - 26/02/2018
« Great hospitality and service »

Great hospitality and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated your stay with us. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
I. Business - 20/02/2018
« Warm place to stay »

After renovation becomes even better. Staff are always friendly and make you fell welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I.! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a pleasure to know that you give a high estimate of provided service. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. It is our priority to make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Anonymous Business - 16/02/2018

Good, except that the pool was closed for planned cleaning. The pool was part of the reason for staying at this hotel and not the nearby hotels, and it should have been informed about in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". Please, accept our sincere apologies for inconvenience you experienced during your stay. We will make everything possible to prevent such situations in future. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Simon Business - 13/02/2018
« hard bed / Parties with loud music »

I would not choose this hotel Again, as the bed is way too hard, however i got a lower cushion. but real bad bed. Parties with loud music - is not okay (room 3208)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our sincere apologies for the inconveniences you experienced during your stay. We would be grateful to you if you will choose our hotel again and we will provide you one complimentary night in our quiet suite with outside view. Let me note that we have rooms with different beds and we will prepare soft bed for you. We sincerely hope that you will accept our offer and give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Be sure that we will do our best to make your stay comfortable and joyful! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
K B. Business - 06/02/2018
« mr »

alright

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b.! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad that generally you enjoyed your stay and that we were able to meet your expectations. As for the robe in your room, please, be informed that we may provide it to you upon request. And what about air conditioning system, you may always ask our technical specialists. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
William S. Business - 06/02/2018
« Well done at Novotel Moscow Sheremetyevo Airport! »

It was efficient and pleasant. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Hany M. R. S. Business - 05/02/2018
« Eng. Hany Mohamed refaat s. »

I always enjoy my stay every time I travel to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hany Mohamed Refaat s. Salem! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov General Manager

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