Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Hotel

Novotel Moscow Sheremetyevo Airport Hotel

Mezhdunarodnoye shosse  Ownership 3 Khimki District 
141400  MOSCOW
RUSSIAN FEDERATION

1,308 reviews
TripAdvisor Rating Based on 1,308 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 2,000  RUB
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 2,000  RUB
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 493 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,145 reviews

Our guest reviews for Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,308 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Svetlana Families - 15/08/2017
« Not a very nice experience »

Water was coming from underneath the tiles in the bathroom, staff was not friendly when I asked for help to break 5, 000 rub note to pay for taxi. Water in the swimming pool was too cold to enjoy. And also I was told I was not allowed to stay in the pool room in a my cloth to keep an eye on my son swimming. Often travelling around the world this was a the first time I heard such a ridiculous request. In every hotel we stayed it is normal for kids to swim and parents watch them ( in their cloth). There was no option to pay for an extra hour to stay in the room as we needed to go to terminal at around 3 p.m. I had to sit in the lounge with my son ( 7 year old) for an hour to avoid going to terminal too early. For us traveling to New Zealand ( 2 very long flights) it is important to have a proper rest before the flights. Last time we stayed at Sheraton and they had an option to pay per extra hour...Also please provide proper cups to have coffee or tea in the room. It was first time I had to drink my coffee from paper cup in the hotel room.

AccorHotels certified review
Charlie Couples - 14/08/2017
« Novotel - Naturally Excellent »

Every aspect of our stay in the Novotel at Moscow Sheremetyevo Airport was excellent, which is routine for me as I've stayed there dozens of times. All was as usual: check-in quick and efficient, complimentary drinks much appreciated, room quite comfortable (environment, temperature, bed, pillows, bathroom), the breakfast buffet very tasty and generous, check-out easy. I will be glad to stay there again many times in the future.

AccorHotels certified review
Alexander S. Business - 04/08/2017
« Excellemt hotel in close proximity to terminals »

excellent experience

AccorHotels certified review
Luigi Business - 01/08/2017
« Overnight »

Restaurant really poor on menu and totally dissatisfying for table service. No attention, ling time waiting and dish presentation not at the level expected from Novotel brand. Also general room cleaning was below expectation.

AccorHotels certified review
John P. Business - 29/07/2017
« Excellent, comfortable bed and good selection of toiletries as usual »

No complaints about the facilities, the room, the bed, linen, staff, food etc. Only 1 area I feel for improvement is the use of paper cups for the tea and coffee. Can we please have the proper cups back???

AccorHotels certified review
Chris C. Business - 28/07/2017
« Awoken in night to another guest entering our room due to incompetance of Reception. »

Have stayed at this hotel many times before but this time was very unsatisfactory as had gone to bed/sleep when we were awoken to someone else (another guest) coming into the room. Evidently Reception had given someone else the same room as us!! This was very disruptive and with modern check-in systems simply should not happen. Very unhappy. We mentioned this to Reception the following morning prior to checkout and felt the apology was far from satisfactory.

AccorHotels certified review
Veetmano W. Business - 27/07/2017
« MR VEETMANO W. »

GREAT I ALWAYS STAY WITH YOU BEST STAFF ALWAYS MAKES ME HAPPY YOU ARE THE BEST!!

AccorHotels certified review
Zhanar Business - 21/07/2017
« pleasant atmosphere »

Pleasant and professional service during check-in. Two nights stay. Very clean room.

AccorHotels certified review
Tc Families - 18/07/2017
« Expected better for the price »

The room was tiny and outdated. The carpet on the entire floor needed some serious vacuming, some air freshener can be used on the entire floor. Somebody should teach the entire personnel how to smile and provide good customer service. I had a feeling I was back in the Soviet Union time: no greeting at the front desk, no emotions at the bar, complete disregard. The bar-restaurant prices were very high for that meal quality they provided: fresh French fries were combined with some from 2 days ago and then reheated on one plate..

AccorHotels certified review
Miguel M. Business - 12/07/2017
« Experience Novotel »

Extremely satisfied: most effective attention

AccorHotels certified review
D Business - 11/07/2017
« Perfect for one night layover between flights ! »

Clean, calm and comfortable rooms, convenient free transfer to terminals F and E

AccorHotels certified review
Christian G. Solo - 11/07/2017
« Excellent hotel, reception needs improvements »

This hotel suits exactly my expectations, close to the terminals, good rooms, good restaurant, enormous buffet breakfast and I use it very often. I was only disappointed by the agent at the reception who believed, I think, that I was an idiot tourist. When I arrived, he was OK, welcome, nice to see you again, bla, bla, bla.. Since you are a Silver customer I am happy to upgrade you to an Executive room. Good I tought but when I entered my room I realized that I was in a Standard room. It was the room I reserved so it didn't bother me too much but I still decided to go down and talked to the receptionist. I explained that he didn't upgraded me to an Executive room as he told me. But he insisted that the room he gave was an Executive room. I told him that I am a customer of this hotel since 15 years and that I knew very well what is a Standard room and what is an Executive room. He insisted that he worked here 8 years and that the room I had was an Executive room. To cut this discussion short I asked to talk to the Manager on duty. She came a few minutes later, heard my story and gave me the key of an Executive room. Be careful abut the different acronysm used for the same room. This hotel does not nedd its reputation stained by stupid receptionist .

AccorHotels certified review
Alan W. P. Business - 03/07/2017
« Very good. Staff very pleasant »

The hotel is well situated next to the airport, the curtesy bus is very convenient and on time, the staff are extremely pleasant and helpful. The room is clean and tidy a credit to the staff, Only a couple of poinst that i found was when using the shower it leaked past the glass door and the internet kept dropping out.

AccorHotels certified review
Scott Couples - 28/06/2017
« Clean, quiet and beautiful. »

Great night before a long flight home.

AccorHotels certified review
Veronika Solo - 27/06/2017
« Very nice hotel »

Good price, nice modern design, near the airport, shuttle every 20 min, loved the saunas and warm swiming pool, had dinner at the restaurant and it was fast and really good! Thank you.

AccorHotels certified review
Ggh Business - 26/06/2017
« G' Stay »

Only for one night, ate at the bar and watched the football game. Only thing to improve, we prepaid on online, it would be good to have a credit card taken at check in for incidentals.

AccorHotels certified review
Hao Couples - 26/06/2017
« Good hotel for airport stay. »

Very nice and clean room. We were allowed an extension to stay until 2pm,.

AccorHotels certified review
Philippe G. Business - 22/06/2017
« Professional »

Just the efficiency required when traveling for business

AccorHotels certified review
Nina Couples - 20/06/2017
« Very good hotel close to airport »

Very comfortable , quite room and helpful staff

AccorHotels certified review
Luca Business - 19/06/2017

Warm welcome, very cozy hotel. Free parking just in front of it. Just not very comfortable if you want to go to the city centre.

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