Hotel - Novotel Sheffield Centre
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Novotel Hotel

Novotel Sheffield Centre Hotel

50 Arundel Gate 
S1 2PR  SHEFFIELD
UNITED KINGDOM

1,486 reviews
TripAdvisor Rating Based on 1,486 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre  (Nearby)
  • Hammam
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Skating rink (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 60 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,445 reviews

Our guest reviews for Novotel Sheffield Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,486 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
981norman Business - 24/07/2017
« Unexpected experience »

I have stayed in many hotels, including a number of Novotels around Europe, and rarely write reviews as all are good or even better. However my experience in Sheffield was disappointing. On arrival late at night my bedroom was almost uninhabitable due to a strong and disgusting smell from the shower. All I wanted to do was rest and I just about slept (in the comfortable bed) with the windows open. Fortunately the night was mild, but then i had he noise of the traffic. The smell was just as strong in the morning. The receptionist said it would be 'looked at' when I checked out, but surely the odour was there when the room was prepared?

AccorHotels certified review
Lynn C. Families - 22/07/2017
« Good stay but unexplained minibar charge »

Good stay in good location. Long queue for check -in but staff were pleasant and apology given. However - we received a £5 mini bar charge with no explanation . All that was in the minibar was bottles of water and small pots of milk - enough for 1 cupof tea. We didnt use any water and yet a received, as a separate bill emailed to me after checkout a £5 minibar charge. I challenged it and 36 hours later have received no response. It's a small amount but a poor aspect of service not worthy of a reputable chain.

AccorHotels certified review
Chongyeen L. Couples - 22/07/2017
« Could be better  »

The location, front desk staff, room cleanliness and parking availability were excellent. However, these were negated as there was no air conditioning despite having an air conditioner thermostat on the wall. It's summer and it was very warm on one of the nights even with the windows opened.

AccorHotels certified review
Paul C. Families - 22/07/2017

Fine, staff friendly and helpful. We did have a problem with the air-conditioning and we couldn't open a window in room 233 as it was broken-the staff lent us a fan which helped. otherwise very pleased.

AccorHotels certified review
Mrs O. Families - 22/07/2017
« Mrs O'Donovan »

The cleanliness of the room was superb. I had to phone down to reception to ask for another bath towel, two removed from the room and replaced with only one. An anti slip mat should be a matter of standard for rooms with baths, advertising a bath mat is not ideal and can be confusing, as a bath mat is one you step out of the bath onto, to prevent slipping on the floor. If you refuse to put an anti slip mat in the bathrooms you need to advertise it correctly. It is an "ANTI SLIP MAT"

AccorHotels certified review
I A. J. Families - 21/07/2017
« Perfect »

Perfect location, rooms were modern and large. I also thought the bathroom set up was perfect. The breakfast was fresh, plentiful with lots of choice.

AccorHotels certified review
Anonymous Solo - 21/07/2017

Spot on.

AccorHotels certified review
Jason C. Business - 21/07/2017
« Mr »

Excellent check-in service, great, friendly staff and always welcomed

AccorHotels certified review
Anonymous Business - 21/07/2017
« Comfortable stay with most of the facilities needed. »

Comfortable stay in the hotel with most facilities available. I believe the food menu in the bar could be expanded, I found it quite limiting. Additionally bar closes early for those that work late and staying with you.

AccorHotels certified review
Nyla P. Couples - 21/07/2017
« Absolutely wonderful »

I can't thank you enough for the amazing service we recieved from yourselves.. it was so lovely how you made my husbands birthday that extra special. It was so sweet!

AccorHotels certified review
Fran Families - 21/07/2017
« Excellent  »

A good stay, I would like to thank the receptionist (she was new, been working 2 weeks. I think her name was Esther??) for going up and beyond in printing out an email from my son for his graduation gown hire and photography form. He had received it in June and realised at 6pm he needed a hard copy. He was on a train so forwarded me it to print. She was so patient and helpful. Thank her so much from my family.

AccorHotels certified review
Huw W. Business - 21/07/2017
« Mr »

My stay was again very good, the staff in particular make this hotel a comfortable welcoming place to stay, there was one issue I would like to mention, my check in experience has normally been very quick and smooth, however this check in my colleague and myself were asked a lot of questions that we had been asked previously which took time which could have been avoided. Also as such frequent users we had agreed a reduced parking rate which was not honoured for this visit ?

AccorHotels certified review
Sarah A. Families - 21/07/2017
« Ms »

Didn't provide Door card for 2 days more, said would fix problem within a day but finally not. Very inconvenient and got security issue in fact.beside i left clothes at room and sent email to hotel fir advising keeping it for my collection later but no reply to my email so far

AccorHotels certified review
Mingchu Business - 20/07/2017
« good breakfast »

the breakfast is awesome and the services as well. The toilet and shower is separate but the toilet is too small. The window is not good.

AccorHotels certified review
Sara Families - 20/07/2017
« sara »

Service very good but let down with system failure of all door keys to work.

AccorHotels certified review
Anonymous Families - 20/07/2017
« Very Frustrating  »

Room keys were unavailable for ALL rooms for the duration of my stay and I was unable to leave my room to meet my family without then having to return to reception or call for assistance to get my into my room. The same was true for family members in their rooms. The staff were courteous and helpful when assisting and doing what they could in difficult circumstances (otherwise the score would be lower) but I am 83 years old and paid £150 to stay in a high quality hotel with a high quality experience and this fell far below my expectations.

AccorHotels certified review
Anthony S. Business - 20/07/2017
« Everything you expect from Novotel »

Room was immaculate and staff were always willing to help.

AccorHotels certified review
Anonymous Business - 20/07/2017

Key not functioning. Welcome at reception unprofessional in the interactions with customers.

AccorHotels certified review
Anonymous Solo - 20/07/2017
« Favourite Sheffield Hotel »

I always stay in Novotel Sheffield when I am in Sheffield and have a top rate review already on Trip Advisor.

AccorHotels certified review
Anonymous Families - 20/07/2017
« good but not great »

Problem with room keys was unhelpful. These things happen but was standing outside room waiting for someone to meet us for 10 mins before having to go and remind reception. Horrible pillows, strange square shape and uncomfortable. Not enough plugs for 3 people to charge phones, ipads etc. Room was fine, good size, everything worked.

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