Hotel - Mercure Madrid Plaza de Espana
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Mercure Hotel

Mercure Madrid Plaza de Espana

Calle de Tutor 1  Esquina Ventura Rodriguez 
28008  MADRID
SPAIN

9 reviews
TripAdvisor Rating Based on 9 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room.for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

  • 97 rooms
  • 51 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,779 reviews

Our guest reviews for Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 9 reviews
AccorHotels certified review
Nancy Couples - 15/09/2017
« Cleanliness and helpfulness of staff great. »

With the exception of the AWFUL bed, which should be destroyed the experience was great.

TripAdvisor review
JayLionel Couples - 10/09/2017
« Good hotel in central Madrid with parking »

Enjoyed staying at this hotel, which had many amenities. Parking right next door with excellent access to the rooms in the hotel. Great location with many places easily reached by walking. Good housekeeping staff, helpful reception and efficient bar staff. Would definitely try to stay there again, when in Madrid.

AccorHotels certified review
Susan .. G. .. A. Friends - 08/09/2017
« Good value hotel. Great location. »

Renovated recently The room was comfortable and clean.Nicley decorated. Large size beds. Small nespresso machine, tea, milk . Bathroom was large with good quality products. Great WiFi. TV channels for selection. Breakfast was outstanding. Healthy selections of all types of food with a modern approach. Very high standard of service from serving staff and reception . Beutiful clean smell through out the hotel. We had been travelling for 3 weeks and found the hotel of the highest standard of all the places we stayed. Good value. Location was in a quiet street and very close to metro . Would stay again and highly recommend.

AccorHotels certified review
Marco Business - 08/09/2017
« very kind welcome on the 6th »

I asked a quite room and got it! the person at the reception was extremely kind

AccorHotels certified review
Jlionel Couples - 07/09/2017
« Great hotel in a great location. Already making plans to return in November »

We booked last minute and were very pleased with our choice. Everywhere was within walking distance and underground parking in Madrid is so hard to find. Hotel has had a make over and was very impressive. Very clean, and staff very friendly. We had a tapas lunch there one of the days that was amazing. Naomi in the bar made the best gin and tonic my wife had had for a very long time!

AccorHotels certified review
Adrian H. Solo - 04/09/2017
« Brilliant »

I had a great experience. I have stayed at this hotel over last few years and often commented on the dated decor. It was a nice surprise on this visit to see how the hotel had been modernised to a high standard. Room.was very clean and service good. The only complaint I would have was the lack of English speaking tv channels besides world news. Tooany Spanish speaking channels.

AccorHotels certified review
John M. Couples - 31/08/2017
« Good clean room very pleasant staff. »

On arrival at the hotel we were greeted by very a very tidy and nice young man. On entering our room we found a spacious and well equipped room with very good sized bathroom. Each evening we used the hotel bar and found the staff excellent and the drinks at a reasonable price. Breakfast was taken each morning and was good value and quality.

AccorHotels certified review
Anonymous Couples - 31/08/2017

Very nice room let down by a few niggles. Tap lose, protective film half been removed off chrome under sink, USB charger did not work on one side of the bed (reported nothing done) these should have been picked up on snagging. Free mini bar not always topped up everyday. Very helpful staff

AccorHotels certified review
William N. Couples - 29/08/2017
« William N. »

Good service and excellent room

AccorHotels certified review
Lisa G. Solo - 28/08/2017
« Customer service, cleanliness and location was incredible »

Friendly and informative service and support for first time to Spain, very enjoyable.

AccorHotels certified review
Tom Couples - 27/08/2017
« Return Visit »

We had a great time once again thank you. The rooftop terrace rooms are certainly worth the extra price if you enjoy sun bathing with a bit of peace and quiet. Hopefully the privacy screens will be reinstated when the refurb is complete. Refurbished rooms magnificent. We will return.

AccorHotels certified review
Gareth D. Families - 24/08/2017
« Very comfortable »

Very nice, great location, great staff

AccorHotels certified review
Tina G. Families - 21/08/2017
« Great Hotel, Good Location, Excellent Staff. »

Great hotel, very clean, spacious rooms, excellent staff. The breakfast was freshly laid out, very good presentation with plenty of choice. There were even dairy free and gluten free options available. Cannot say enough good things, we thoroughly enjoyed our experience of staying there and would highly recommend.

AccorHotels certified review
Gareth Business - 21/08/2017
« great hotel but a couple of big negatives »

Great hotel and location. Very disapponted with reception on arrival. No welcome or greeting, just a shouted command for PASSPORT ! no please or thankyou. Fabulous room though. Another negative is that I've been promised re-imbursement for price match guarantee that Accor has confirmed, still no sign of the money??????

AccorHotels certified review
Alex Friends - 20/08/2017
« Unforgetable stay »

Fantastic new 4* hotel with perfect location. Bed and everything in a room was fantastically convenient and the best ever, especially shower and the whole bathroom. Very friendly and really helpful reception and stuff team! Breakfast was delicious! One of my best stays.

AccorHotels certified review
Anonymous Couples - 20/08/2017
« Great »

Staff were very helpful and the room was cleaned

AccorHotels certified review
Shaun N. Couples - 18/08/2017
« Comfortable, clean and friendly. »

Initially we were concerned there was refurbishment work going on in the lobby, but this had no impact on our stay. The room was great and the staff were friendly and helpful.

AccorHotels certified review
Valerie M. Solo - 17/08/2017
« The staff were lovely and the room was comfortable. »

Great helpful staff lovely wine great salads room was very comfortable

AccorHotels certified review
Andy M. Families - 15/08/2017
« Everything ideal »

Exactly as we needed. Staff superb. Very clean and relaxing

AccorHotels certified review
Sara Solo - 14/08/2017
« Amazing stay in a lovely hotel »

Staff were fabulous, breakfast was great. Room was lovely (very recently renovated). Anything needed/asked for was immediately dealt with.

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