Hotel - Mercure Madrid Plaza de Espana
Mercure Hotel Mercure Hotel

Mercure Madrid Plaza de Espana

4.0/5 200 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room.for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

  • 97 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 2,446 reviews

Our guest reviews for Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 200 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Scott Business - 10/07/2018 AccorHotels certified review
« Great stay in Madrid »

Generally a good stay, good room and nice staff at the bar and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOTT Thank you very much for your comment and for highlighting the friendliness of our team and the efficiency of all the services that we put at the disposal of our customers. We always try to do everything that is in our hands so that customers feel at home. Thank you and we hope to see you soon in the near future! Magdalia

Xose P. Couples - 09/07/2018 AccorHotels certified review
« Great staff, good facilities »

Staff members were amazing, best staff I ever had in a hotel, and i travel a lot. Ready to help at all times and with the power of giving you a solution. Hotel facilities were nice, room was big and clean. Having a Nespresso, and free daily cold drinks made a difference. Just two little things to improve, window blinds were a bit too tiny, so imposible to stay dark and room bar was only restocked during the morning, it should be restocked at any time whenever the room is being cleaned.

Vicky Business - 07/07/2018 AccorHotels certified review
« Would have been nice to be notified about the building work outside my window. »

The hotel is ok. The staff were very helpful, but there was building work going on right outside my window with pneumatic drills and constant digging noises including beeping trucks. It was annoying especially whilst I was trying to work during the day. I feel I should have been informed that this was going on prior to my arrival, and I'm disappointed that I wasn't. Had I known about it, I would have stayed somewhere else.

Macri Solo - 05/07/2018 AccorHotels certified review
« Very very good in all respects »

I have been coming to this hotel for 9 years, and it has greatly improved since the refurbishment last year. Staff is friendly and helpful - kudos to Ramón for always providing tips and recommendations for city and art events, exhibitions and sites to see. The hotel size is "human": not too many rooms, therefore personnel recognises you; the hotel is not crowded even when full, and it has a pleasant atmosphere, especially in the new breakfast area/vermuteria on the ground floor. Location is just perfect for sightseeing, transport, shopping, cinemas; all amenities nearby and many restaurants on its doorstep. Despite the closeness to Plaza de Espana it is in a quiet corner. Definitely a place to stay if you go to Madrid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA CRISTINA, Thank you very much for your comment and for highlighting the friendliness of our team and the efficiency of all the services that we put at the disposal of our customers. We always try to do everything that is in our hands so that customers feel at home. Thank you and we hope to see you soon in the near future!! Best regards Magdalia

Carlos Couples - 29/06/2018 AccorHotels certified review
« Perfect location »

Nice hotel, totally refurbished,good size rooms, helpfull staff and very close to the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLOS, Thank you very much for your comment and for highlighting the friendliness of our team and the efficiency of all the services that we put at the disposal of our customers. We always try to do everything that is in our hands so that customers feel at home. Thank you and we hope to see you soon in the near future! Magdalia

Bogdan Couples - 28/06/2018 AccorHotels certified review
« Great place to stay »

Hotel is very well situated behind crowded boulevard, which makes it quiet and cozy at same. Staff is extremely helpful and polite, with great English and ready to share smiles at any moment. Definetly recommend the breakfast too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOGDAN Thank you very much for your comment and for highlighting the friendliness of our team and the efficiency of all the services that we put at the disposal of our customers. We always try to do everything that is in our hands so that customers feel at home. Thank you and we hope to see you soon in the near future! Magdalia

Earl Couples - 25/06/2018 AccorHotels certified review
« Slightly underwhelmed »

Good location close to restuarants, metro and gran via. Short walk to the royal palace. Booked a room with balcony but balcony is basically a window that opens with some railings to the window. The room itself very modern and quite large (privilege room) as the hotrl was recently upgraded. Breakfast was dissapointing, little variety and lacklustre staff.

Marisa O. S. Couples - 24/06/2018 AccorHotels certified review
« Super staff and excellent location »

The staff really deserves a big compliment! Very responsive and caring since our first email exchange - specially Lorenzo. Hotel is well located, close to supermarkets, restaurants, metro. Room amenities were very good, super comfortable bed - and we loved the USB chargers in all walls and the Bluetooth integration with the speakers. Some remarks - breakfast was good (excellent bread and coffee and tea bar) but we missed scrambled eggs/omelette/eggs benedict (only boiled egg was available). It would be good as well to have different choices every now and then (like a different cake, different bread, jam etc) That being said, our overall experience was very good and we will definitely recommend this hotel to our friends and family.

Couples - 21/06/2018 TripAdvisor review
« 1 night stay »

Ideally situated near an underground stop, very comfortable beds, very modern and clean décor. Good breakfast. Very pleasant and helpful staff. Limited menu in the bar, but it was sufficient as we arrived fairly late.

Nz T. Couples - 20/06/2018 AccorHotels certified review
« Lovely stay »

Hotel had lovely decor, was walking distance to main sights, & breakfast was superb. The only downside was that we had booked early & requested a room with street view, but ended up with a room with 1 small window, so it was gloomy.

Joseph B. Families - 19/06/2018 AccorHotels certified review
« The team at this hotel was EXTREMELY helpful »

This was a great experience from the reception to the hotel crew. Rosanna, Sean, and Naomi - especially Naomi, were amazing. Naomi sat with us for an hour or so to help us plan for our day all while doing her job - checking in clients, calling taxis, etc. She was an outstanding member of the hotel staff

Anonymous Couples - 14/06/2018 AccorHotels certified review
« Great hotel, great staff and we’ll designed! »

Great hotel, very nice staff, liked the lighting in the room! And the overall design!

Joelle Couples - 13/06/2018 AccorHotels certified review
« Very comfortable stay »

The hotel is very well located in a quiet street. The staff is particularly attentive and helpful. Our room (which was a Privilege) was very large ; the bed was very comfortable. The bathroom was also large. Breakfast is a help yourself buffet with a wide variety of food. All in all, a VERY pleasant stay.

Dutch B. Families - 10/06/2018 AccorHotels certified review
« great location »

we stayed for 5 nights, spacious room, nice modern bathroom and excellent breakfast buffet

S S. Friends - 06/06/2018 AccorHotels certified review
« Nice clean hotel in great location »

Check in was confusing as it seemed to be at the Bar, not the desk. Also asked for a twin room, check before going up, but was still given a queen bed. Had to go back down & get a new room. Otherwise the stay was great.

Bruno_Croatia Couples - 05/06/2018 TripAdvisor review
« Great location, newly refurbished hotel, ecxcellent price »

Great location next to Plaza de Espana, good acces to public transport (metro), lots of good restaurants nearby. Hotel was refurbished recently, our room was clean, spacious as was the bathroom which featured only shower cabin what I like. Breakfast was OK, better than in some other Mercures where I stayed. No real minuses whatsoever. We payed for the room a few months in advance and got really good price.

Miguel Families - 04/06/2018 AccorHotels certified review
« Great »

Great location, very helpful and accomodating team.

Chris 7. Business - 31/05/2018 AccorHotels certified review
« Ideal for Madrid »

Friendly staff, very clean and quiet location. Ideal for a visit to Madrid as close to the Cultural district and reasonably priced. Good breakfast selection and multiple restaurants close by to sample the Iberian delicacies.

Prakash Families - 28/05/2018 AccorHotels certified review
« ok »

GREETINGS. ROOM SHOULD HAVE BEEN BIGGER IN SIZE NEED MORE BREAKFAST VARIETY NO PORTER SERVICE

Daniel M. G. Couples - 25/05/2018 AccorHotels certified review

I have enjoyed my stay and received the services that I was expecting for. The parking and way to manoeuvre cars is very small and difficult.

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