Mercure Madrid Plaza de Espana 4 stars

TripAdvisor rating 4.5/5 412 reviews
Mercure Madrid Plaza de Espana
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located just 5 minutes from Gran Via and 15 minutes from Puerta del Sol.

  • Recent opening of the Vermutería Chipén bar.

  • Hotel newly renovated in 2017.

  • Free fitness center next to the hotel.

  • Free high-speed WIFI.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Jogging track (Nearby)
Business services
  • 1 meeting room(s)

Hotel location

Mercure Madrid Plaza de Espana

Calle de Tutor 1
Esquina Ventura Rodriguez
28008
madrid
spain

Check-in from 12h00

Check out up to 12h00

  • BUS 1 :   1 PLAZA DE ESPAÑA

  • BUS 2 :   2 / C PRINCESA

  • STATION PLAZA DE ESPANA LINE 10 :   10 PLAZA ESPAÑA

  • VENTURA RODRIGUEZ LINE 3 :   3 VENTURA RODRIGUE

  • PLAZA DE ESPANA :   10

  • By plane

    BARAJAS MADRID At 17km / 10.56 miles

  • By train

    ATOCHA At 4km / 2.49 miles

  • By train

    NORTE At 1km / 0.63 miles

GPS :40.425659, -3.713799

Our accommodations

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room. for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

Modern and bright room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Modern and bright room with two single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Modern and bright room with double bed and additional single bed.

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege room with double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with two beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with Terrace

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Magnificent Suite with terrace and 79 in x 79 in double bed, feather mattress and pillows.

  • Max. number of persons: 2
  • Area: From 37
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

VERMUTERÍA CHIPÉN

Type of cuisine: International

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VERMUTERÍA CHIPÉN

Photo non contractuelle / Strictly non binding

A space created for the both internal and external customers, well connected to Madrid, the neighborhood and its culture, where the star of the show is the vermouth with a full tapas menu showcasing Madrid's flavors with international twists

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,408 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

412 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Hotel and very helpful staff

Customer review rating 4.4/5

Supreet Business - 06/08/2019 AccorHotels review

Stayed 3rd time for a business trip and experience was good as it always have been , very helful front desk and nice breakfast choices

Dear Mr. S., Thank you very much for your evaluation and your comments. We hope to see you again soon. Sincerely. Hector.

Ok stay. Expected more.

Customer review rating 4.4/5

Oren Business - 04/08/2019 AccorHotels review

Overall it was ok. But i expected more as i am with Accor for a while and have expectations for 4-5 stars hotels. Check-in experience is poor due to a no-computer check-in. This took a while. In addition, there was a water issue in my room where no one was aware that there was maintenance done. On the last day in the morning there were no hot water. Come on this is 4 stars hotel....i did liked the room a lot. very spacious, clean and big. Also the breakfast was very nice.

Dear Mr. Z., Thank you very much for your evaluation and your comments. Our staff always goes out of their way to make your stay perfect, we are very sorry for the problems caused both at check-in and with water maintenance. We hope to see you again soon and show you that there have been specific problems and that we can do better. Sincerely. Hector.

Great ,friendly hotel

Customer review rating 4.4/5

Ian F. Couples - 04/08/2019 AccorHotels review

Staff were very helpful .We enjoyed the fresh fruit that was available .Loved our upgrade to a room with a spacious balcony - we have been Accor members for many years and it is good to get our loyalty to them being rewarded .Lots of eating places nearby .Main shopping area close by .

Dear Mr. Forlter, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards . Héctor.

Good location and very friendly atmosphere

Customer review rating 4.4/5

Martin Families - 02/08/2019 AccorHotels review

The hotel is in good location for visiting Madrid. Room was nice and clean, but the main benefit of the hotel is extremely friendly staff. We were very satisfied in the lobby bar Chipen vermuteria with very good food and drinks.

Dear Mr. L., We appreciate your evaluation and kind comments. I will let the whole team know your impressions about the hotel and about us. We hope to see you again soon here. Thank you very much again. Sincerely, Hector.

Lovely hotel

Customer review rating 4.4/5

Anonymous Friends - 31/07/2019 AccorHotels review

Really enjoyed our 3 night stay. Clean hotel, nice staff, good breakfast.

Dear Oana Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards . Héctor.

great hotel in Madrid

Customer review rating 4.4/5

Marcos Business - 30/07/2019 AccorHotels review

The experience was great. Nice hotel, new, clean, quiet, excellent location, and better food. Will come back.

Dear Mr. LaTorre, Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Great

Customer review rating 4.4/5

Y. E. Couples - 30/07/2019 AccorHotels review

Great location, clean and comfortable room, great staff.

Dear Mr. Y., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Great staff, location, and breakfast

Customer review rating 4.4/5

Ibrahim Solo - 29/07/2019 AccorHotels review

Very friendly staff, a very good location, and excellent breakfast buffet.

Dear Mr. A., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Always a pleasure

Customer review rating 4.4/5

Bernd Business - 25/07/2019 AccorHotels review

Clean and comfortable room. Everything is working well. Thats why I always use this hotel close to city center.

Dear Mr. D., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Excellent service

Customer review rating 4.4/5

Anonymous Couples - 24/07/2019 AccorHotels review

Very pleased with everything most helpful especially the girls in the bar and the reception guys

Dear Mr. R., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Sincerely, Héctor.

Significant improvement in Bar & Restaurant

TripAdvisor rating 4.5/5

Momokichiboo Couples - 19/07/2019 TripAdvisor review

Stay in 3years in row. Room,Facilities are almost the same as before. But, Bar & Restaurant have improved significantly, both in terms of taste, variety of Menu and service attitude. we enjoyed our r stay and meals we had.

As an ACCOR Hotels loyal customer for several decades I was happy that your Hotel justified my loyalty

Customer review rating 4.4/5

Prof. D. G. P. Families - 17/07/2019 AccorHotels review

From the moment we were welcomed my Lorenzo on the evening of our arrival, to the treatment at breakfast by Mayra and Naomi, to the helpful answers at Reception desk by Rosana, Magda and the placing of a call for a TAXI to take us to the Madrid Airport done by Sean on the morning of our departure I can say that MERCURE Plaza Espana lived up to the 4* standards in all respects. I was disappointed to find out that the only available to guests desk compurter was OUT of ORDER and I could not print our boarding passes but Miss Andrea saved the day and politely noted my complain. I am certain that the computer will be in order when I visit you again

Good afternoon Mr. P. First of all, many thanks from the whole team for praising our work. It is a pleasure to know that you have left very happy and that your stay at the hotel has been wonderful. We hope to see you soon!! a greeting Rosana R:
Customer review rating 4.4/5

Sebastian M. Business - 16/07/2019 AccorHotels review

Every thing was great. 2 minor things. The AC in room 608 is smelling, not a great deal but it has a mild sewer stank coming out of it, I'd check it. Also room 608 is only missing a full length mirror. The rest was fab

Good afternoon Sr M. ANDRADE, Thank you very much for sharing your experience with us. Regarding the smell of ac, do not doubt that we will not review. As for the mirror, it is something that we value to put it, because you are right and there is no. We hope to see you soon ! Regards, and thank you very much Rosana R:

Clean, comfortable and reasonably priced.

Customer review rating 4.4/5

Colin S. Business - 12/07/2019 AccorHotels review

Efficient staff. Adequate accommodation. Disappointing selection of food.

Dear Mr. S., Thank you very much for your evaluation, we are always pleased to know the opinion of our guests. We feel that the restaurant service has not been entirely complacent, we will try to improve in order to the next time you will take a better taste. We hope to see you again soon. Sincerely. Hector

Pleasant

Customer review rating 4.4/5

Rosemarie L. Couples - 11/07/2019 AccorHotels review

Our room 117 was fine although our outlook to a dirty exterior was disappointing. The staff are very helpful and friendly nothing too much trouble.

Dear Mrs. L., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Perfect stay at the Mercure Madrid

TripAdvisor rating 4.5/5

Derek H Business - 11/07/2019 TripAdvisor review

This is a lovely hotel, and the staff here were helpful and friendly. With the hot weather there was always some fruit flavoured water at the reception, which was really nice. The room was clean and comfortable. There was a good selection of food for the breakfast. I also had lunch at the bar which was good value and very tasty.

Dear Derek, Thank you very much for your review. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

A pleasant stay, as always and some improvements

Customer review rating 4.4/5

Macri Solo - 08/07/2019 AccorHotels review

I have been coming to this hotel for several years, for its perfect location vis a vis transport, shopping, cinemas etc. It is quiet at night despite its vicinity to Plaza de España and the multitude of restaurants nearby. Staff is super keen to help and very friendly. Since my last visit a few months ago, the breakfast buffet offering in the Vermuteria Chipen has improved as there were different hot dishes every morning, only perhaps always offer scrambled eggs? I have noticed that since renovation a good number of customers of the breakfast/vermuteria area, including many having breakfast business meetings, are not hotel guests, i.e. this space is very inviting if you walk by. Will stay here when I come back to Madrid

Dear Mrs. C., Thank you very much for your comments. It is a pleasure to see that our team, specially Sean, was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Excellent Madrid Hotel Experience

Customer review rating 4.4/5

Paul D. Couples - 08/07/2019 AccorHotels review

We had to rebook this hotel after a disaster Air BnB and we were looked after very well by Sean on check-in. He was bery professional , courtious and helpful. The hitel is excellently finished in the conmin areas with a fesh pleasent scent as soon as you enter. The air conditioning in the general areas was good and in the room was adequate. Room and facilities were of a very high standard; clean, working, lots of nice touches such as robes and bluetooth for your own music. Based on this experience over a very hot Madrid weekend i would highly recommend this hotel, close to Metro and restaurants and really well operated.

Dear Mr. D., Thank you very much for your comments. It is a pleasure to see that our team, specially Sean, was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. I will let Sean know his pleasant comment that we are always delighted to have such positive evaluations. We hope to see you again soon here. Best regards. Héctor.

Very good

Customer review rating 4.4/5

Anonymous Business - 07/07/2019 AccorHotels review

Friendly staff clean

Dear GEORGIOS S., We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalia

Great stay

Customer review rating 4.4/5

Simeon Families - 06/07/2019 AccorHotels review

Great experience and Spanish hospitality. The team was great and did everything to make our stay as pleasant as possible.

Dear Mr. T., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in madrid