Hotel - Mercure Madrid Plaza de Espana
Mercure Hotel Mercure Hotel

Mercure Madrid Plaza de Espana

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4.5/5 33 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room.for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

  • 97 rooms
  • 51 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 33 reviews
TripAdvisor review
Solo travel - 09/10/2017
« A Great Place to Stay with Great Service in a Great Location »

From some of the reviews on Trip Advisor, I was a little concerned about the condition of the property, but as it was an Accor property, I decided it was worth the chance. I am glad I did. The hotel appears to be newly remodeled. The rooms and decor are in great shape. The location is terrific near the Plaza de Espana, but just far enough off the main streets to be in a quiet location. There are about half dozen restaurants within a block and it is an easy walk to the metro as well as to the Gran Via. It was also easy to pick up a cab. The breakfast was great. The staff was friendly and very helpful. The only negatives were that the Wifi could at times be a little slow and the business center was just one computer that had some printing difficulties (but the staff readily helped me print out my train ticket).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank your for your review. We are happy to learn that your enjoyed your stay and that we met your expectations. We will be happy to welcome you soon in our hotel.

TripAdvisor review
Couples - 09/10/2017
« GOOD HOTEL CLOSE TO THE CITY CENTRE »

This was the third time my wife and I had stayed at the hotel in the past 10 years and it has obviously undergone a considerable refurbishment since our last visit. The reception and bar area have benefited from the alterations and the bedrooms are more minimalistic but very pleasant notwithstanding with the bathroom being a good size with a walk-in shower. The hotel is expensive enough in my opinion and I felt the service in the reception area was somewhat lacking.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your comments and for your confidence. We are happy to learn that you enjoyed your stay. We take note about the reception service to improve and better serve you in the future.

TripAdvisor review
Business - 22/09/2017
« Great hotel renovation but still things to improve »

We love this hotel for its location, and we normally stay here while visiting Madrid. That was our first time after hotel renovation, and I have to say that rooms are great, however I don´t like the new setting for the reception area. The front desk personnel looks more like bartender. On the other hand, breakfast was awful: fruit rotten, coffee machine not working, little variety ... for around 20 euros

TripAdvisor review
JayLionel Couples - 10/09/2017
« Good hotel in central Madrid with parking »

Enjoyed staying at this hotel, which had many amenities. Parking right next door with excellent access to the rooms in the hotel. Great location with many places easily reached by walking. Good housekeeping staff, helpful reception and efficient bar staff. Would definitely try to stay there again, when in Madrid.

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