Hotel - Mercure Madrid Plaza de Espana
Mercure Hotel Mercure Hotel

Mercure Madrid Plaza de Espana

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4.0/5 93 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Start your day well with our new MAKE MY DAY breakfast. Served from 7am to 11am, our breakfast will set you up for a day of work or serious sightseeing. Don't forget, you can also enjoy your breakfast in your room.for a computer, a flat-screen TV with a wide selection of international channels, desks with cable Internet connection and a peephole door. Room service available

  • 97 rooms
  • 51 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,052 reviews

Our guest reviews for Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 93 reviews
AccorHotels certified review
Anonymous Solo - 10/01/2018
« Overall ok. »

Dinner options very strange, luckily many options outside the hotel.

AccorHotels certified review
Dv Business - 09/01/2018
« Nice hotel but very noisy »

I would have enjoyeg the hotel but the sound insulation was very poor and the street noise, even on the 5th floor, was very loud. I also did not think the staff were paricularly warm/ welcoming. When I checked, no one asked how my stay had been.

AccorHotels certified review
Eden Couples - 09/01/2018
« Lovely hotel »

What a beautiful hotel. Very clean and big. Nice bathroom with good shower. The elevator is small and slow but manageable. Great staff and the ambiance is nice.

AccorHotels certified review
Christophe M. Couples - 06/01/2018

Very pleasant hotel, perfect location and friendly employees, top breakfast buffet, we will bne back

AccorHotels certified review
Maria Families - 05/01/2018
« Very nice city stay »

Nicely modernised hotel near the cty centre. Rooms nice and clean, bathrooms also well done. Good breakfast. Very friendly and helpful staff. Great location near transport, shops and good restaurants.

AccorHotels certified review
Wael W. Friends - 03/01/2018
« Renovation »

Glade that you renovated the hotel, I agree with you for the rooms but the lobby lost he’s ID

TripAdvisor review
Couples - 02/01/2018
« Great stay near the city centre »

We enjoyed this newly renovated hotel near the Plaza de Espagna with all tranport options. The shopping area is nereby, aalso good proximity to restaurants. It has nice facilities, with clean rooms, friendly staff and a decent breakfast.

AccorHotels certified review
Tony T. Couples - 31/12/2017
« Very pleasant stay »

Very helpful staff and nothing was too much trouble

AccorHotels certified review
Alana C. Friends - 29/12/2017
« Room was nice, but service inconsistent »

Our room was lovely and clean, but despite booking for two people, it was only set up for one person. After telling the staff at the reception desk this they said they would fix it, but they didn’t. Breakfast was also a mess. One person serving the whole hotel, nothing was replenished until you asked, tables were often a mess, there were piles of dirty plates etc on the bar the whole time we were there. Those who were working seemed to be doing their best, but it was not organised st all, nor was there enough staff on.

AccorHotels certified review
M. Friends - 28/12/2017
« Comfortable room »

I loved the room I booked. It was as promised. Worth every penny spent. The staff were great. Friendly, helpful and able to speak very good English. They were very attentive when ever they were approached by myself and my travel buddy.

AccorHotels certified review
Agustin G. Couples - 27/12/2017


AccorHotels certified review
Anonymous Business - 26/12/2017

Extremely helpful staff, convenient location.

AccorHotels certified review
Anonymous Couples - 24/12/2017
« A short, but pleasant stay »

I found the pleasant, bright, elegant atmosphere. The room was very beautiful. I admired the efficiency and courtesy of the girls at the reception. I would have liked it if the bartender did not enter the room while I slept to bring something to the inside bar. High quality Internet.

AccorHotels certified review
Beverley Business - 23/12/2017
« Excellent choice for visiting Madrid »

Great location, clean & bright rooms, friendly & helpful staff

AccorHotels certified review
Nigel S. Business - 22/12/2017
« Very good »

Very Good

TripAdvisor review
Business - 20/12/2017
« Great place to stay in Madrid »

Great hotel; modern, clean, bright with very friendly staff and great coffee at breakfast. Just a short walk to the stop of the open top bus which we used to get our bearings on the city. The eatery on the ground floor is an added plus... Overall very pleasant.

TripAdvisor review
Business - 20/12/2017
« Nice hotel experience »

This was my fourth visit to this nice Mercure hotel. It has been recently renovated with style and everything is now in a good order. My room in the sixth floor was spacious, clean and very comfortable with a terrace. The bed and the bathroom were excellent and I spent 5 comfortable days there.Breakfast was simple but delicious. Of course the staff was also very professional and helpful. Thanks for them.

TripAdvisor review
Saeed A Friends getaway - 17/12/2017
« Good location HATE THE BREAFAST »

Madrid is an amazing city its my 3rd time in Madrid always different hotels, this time Mercure Plaza Espana. the hotel has amazing rooms and they are big compared to other hotels in the city, but when it comes to breakfast it is a disaster, the breakfast seems to be handled by the bar ***** (outsourced) it seems like that. the staff are unhelpful the food variety doesn't meet the hotel name. I recommend Mercure Plaza Espana to visit Mercure Bilbao Jardines De Albia and see how elegant it is when it comes to the lobby, rooms, bar and breakfast make it a benchmark and innovate don't imitate.

AccorHotels certified review
Sean Solo - 16/12/2017
« Good location and comfortable room »

The room has been renovated and looked much better than the last time I stayed there. There were some hot dishes to choose from for breakfast. Location is close to some tourist locations and metro stations. I enjoyed my stay at hotel and would certainly return if I visit Madrid next time.

AccorHotels certified review
G. Solo - 11/12/2017
« Good location »

Good room but the food is terrible. No choice, expensive, poor quality

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