Hotel - Sofitel Lisbon Liberdade
Sofitel Hotel Sofitel Hotel

Sofitel Lisbon Liberdade Hotel

4.5/5 4,460 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 35  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

  • 163 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,501 reviews

Our guest reviews for Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,460 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K. Couples - 12/02/2019 AccorHotels certified review
« Cozy staying on Lisboa »

Wonderful staff on Lisboa. 5-star Hotel with nice staff with kindness and smile. Philip and general women manager are outstanding kind. Also other staffs are always nice any other hotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comments in regards to the service provided by our Ambassadors. We look forward to welcome you on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Brent S. Couples - 11/02/2019 AccorHotels certified review
« Perfect place to kick-off our 1st Portugal experience »

Had a wonderful experience at the Sofitel Lisbon Liberdade. Personnel was so friendly and helpful with recommendations on a variety of things including restaurants, tourist spots to see and money exchange places. The location was absolutely ideal since many of the top sights and neighborhoods are all within an easy walk. The room was nicely appointed and the bed was extremely comfortable especially after arriving after a long flight. Our room had a view over the avenue as well. We had a delightful letter in our room welcoming us which was a nice touch. We visited the bar one evening which was enjoyable although we did not dine at the restaurant that was here. I would definitely stay here again especially because of the great staff and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. S., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is a pleasure to know that you had a wonderful experience with us and that you loved our location, our rooms and the service provided by our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Families - 11/02/2019 AccorHotels certified review
« Once more, a dedicated staff and a perfect location »

Second stay at the Sofitel Lisbon, for a special occasion, entire staff was dedicated to making this time perfect for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our location and also the service offered by our Ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Business - 11/02/2019 AccorHotels certified review
« Luxury in personal details »

Welcome at the reception a little bit "schoolish" from a second age gentleman. But everybody else very, very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the wonderful review of our hotel and our team of ambassadors! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

John Couples - 11/02/2019 AccorHotels certified review
« Stays in Sofitel on Special Days are Great »

The Warm Hospitality and attention to details makes staying in Sofitel Great especially on special days. Very amazed at the surprises prepared in advance to make special days celebrating in Sofitel nice. Bookings were great with easy communication and fast and efficient responses. Recommendations were great. Want to givie special commendation to guest service manager Claudia and Jorge who checked us in for their great advice and support. Will definitely need to come back here in Lisbon and in Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. C., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. Thank you for the wonderful review regarding our team. It's a pleasure to receive such a positive comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

D. Business - 10/02/2019 AccorHotels certified review
« R D. »

The room was tiny no view and the amenities basic.... In comparison to other 4 star or 5 star this is the most appalling experience I have had in Lisbon..... Other hotels are much cheaper and the rooms more spacious and the facilities much better. I paid for breakfast and breakfast was not available till 7 am and I had to leave earlier and no options given ..... Most pathetic experience I have had in any reputable chain of hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. D., Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Lisbon Liberdade we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Yj L. Families - 10/02/2019 AccorHotels certified review
« The best guest relations »

It is absolutely right choice to stay with Sofitel in Lisbon. Good location : Metro is one minute away by walking. Concierge : Well organized as a professional local.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YJ. L., Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors and our prime location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Kuljeet P. C. S. Business - 10/02/2019 AccorHotels certified review

I found the staff very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K.S., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. We are glad to know that you enjoyed the service provided by our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Daan S. Couples - 09/02/2019 AccorHotels certified review
« We did not like the preference, in seating, given to the group of our Asian friends at breakfast. »

We got what we expected; please just note our dissatisfaction about the priority given to Asian groups at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. S., Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are sorry about the experience regarding our breakfast. At Sofitel Lisbon Liberdade, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Couples - 08/02/2019 TripAdvisor review
« A very good surprise »

The hotel is very well situated,near the metro and the bus station,and nearby of the center.The room was clean,comfortable,the staff is competent.the restaurant is very nice,and the meals very good.A very good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear denislH4283RT, Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us. We are glad to know that you had an enjoyable experience overall and especially pleased to know that you enjoyed our location, our comfortable room and our restaurant. We are also glad that the service provided by our Ambassadors met your expectations. Thank you for your comments! We look forward to welcome you in the near future. Yours sincerely, Mayka Rodriguez

Gilles D. Business - 07/02/2019 AccorHotels certified review
« Nice »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. D., Thank you for the wonderful score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Edgar M. G. Friends - 06/02/2019 AccorHotels certified review
« Best Hotel service ever !!! »

The hotel staff were extremaly kind also the room was very confortable, it was my b'day trip and they make very special day !!! special thanks to Carolina Costa who work as "Trintonaria"

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. G., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to know that you really loved your experience with us and the you enjoyed the service provided by our Ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Kangapoodle Couples - 05/02/2019 AccorHotels certified review
« 4 stars »

The staff at the reception are excellent, true 5 star. The hotel itself is not 5 star. It is a good Mercure or Novotek I have stayed in Sofitels before as well as many other 5 star hotels. The lobby feels crammed, the breakfast room is in a cellar without natural light. I was expecting breakfast to be served in the restaurant with pleasant views to the avenue, not in a dingy cellar with tiny tables that do not enable the reading of newspapers. The tablets are not a good replacement for paper. I stay 5 star because I enjoy reading a paper in the morning. The bed despite the feather cover was hard and sagging. I would expect shower and bath. Only fancy shower. The tap on the sink was either hot or cold. Voth tap handles were labeled cold. Dangerous. The gym is OK for a 3star hotel. The size of a bedroom. 1 runninmill. I was looking forward to use it but do not like to exercise in a broomcupboard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are very happy to know that you enjoyed the service provided by our Ambassadors however, we are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Lisbon Liberdade, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our hotel. We appreciate that you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Paul Couples - 04/02/2019 AccorHotels certified review
« Lovely hotel in a geat city »

Very friendly and welcoming staff. Nice room and very good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. Thank you for your lovely feedback regarding the service provided by our ambassadors and the comfort of our room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Neil Business - 04/02/2019 AccorHotels certified review
« Extremely comfortable stay. Lovely staff. »

Good hotel in great location. Very comfortable and clean room. Good size bathroom. Staff very friendly and professional. Quiet for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our location, our room comfort and also service offered by our Ambassadors. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Solo - 03/02/2019 AccorHotels certified review
« The team went beyond my expectations to address all of our needs. »

Fantastic. I was staying with my 2 miniature schnauzers, and the Sofitel team was incredible to work with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for the wonderful comment. It is a pleasure for us to know that you had a lovely experience with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Amira H. Couples - 03/02/2019 AccorHotels certified review
« Great hotel and excellent customer service »

Everything was perfect from location to staff to room comfort. The only downside is it doesn’t have a swimming pool or a terrace or any outside area to sit and enjoy the view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. H., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. We are glad to know that you enjoyed our premium location, our comfortable room and the service provided by our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Zarir J. C. Couples - 02/02/2019 AccorHotels certified review
« Mr »

We had a very pleasant stay and your staff were wonderful and very helpful . The only problem was that sometimes the hot water in our showers was not working well and we had to bring this to the notice of the staff who did try and remedy this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z.J.C., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are glad to know that you enjoyed your stay with us! Nevertheless, we apologize for the inconveniences you faced due to the hot water problem, and hope that this was solved upon your request. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Eduardo B. S. Couples - 02/02/2019 AccorHotels certified review
« Felt almost at home »

Very warm and friendly staff from porters to concierge Well located and plenty of attractions nearby like restaurants, cafes, Rossio, Chiado etc Fitness room open 24/7 but need bike maintenances. Good bikes by the way. Would suggest acquiring a eliptical machine which is now a replacement for treadmill for people like me with a knee condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. S., Thank you for your comments regarding your stay at the Sofitel Lisbon Liberdade. We are happy to know that you enjoyed our location and the service provided by our staff. Thank you for your recommendation regarding the elliptical machine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Roger J. Families - 01/02/2019 AccorHotels certified review
« great service, unmatching bathroom »

great staff, warming and welcoming, very good breakfast. The room however is not matching the expectation, smallish closet space and the bathroom is bad. The shower lacks pressure, there is no convenient place for hanging the toilets, it is a clumsy space, the small mirror is great but to high for a medium stature person. On the plus side, the bed is a dream, no remarks.

Our hotel has responded to the review
Our hotel has responded to the review

Caro R.J., Agradecemos ter escolhido o Sofitel Lisbon Liberdade para a sua estada em Lisboa e aproveitamos esta oportunidade para lhe agradecer o tempo disponibilizado para comentar sobre a sua experiência. Ficamos muito agradados em saber que desfrutou do conforto do nosso quarto com a Sofitel MyBed, do nosso café da manhã e do serviço prestado pelos nossos embaixadores. Lamentamos que nem todos os apontamentos do quarto tenham ido de encontro às suas expectativas. Esperamos ter o prazer de receber-vos novamente no Sofitel Lisbon Liberdade durante a sua próxima visita a Lisboa. Melhores cumprimentos, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates