Hotel - Sofitel Lisbon Liberdade
Sofitel Hotel Sofitel Hotel

Sofitel Lisbon Liberdade Hotel

4.5/5 4,375 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

  • 163 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,987 reviews

Our guest reviews for Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,375 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 14/10/2018 TripAdvisor review
« Fantastic Concierge Service »

We recently stayed at the Sofitel Lisbon. The hotel is well situated just a short distance from the main tourist attractions - a nice feature if you don't want to be invaded by tourists since Lisbon is currently a very busy touristic destination.The room was nice albeit a little small but normal for a European city.But the best feature of our stay was Karim the concierge who really helped us with our restaurant reservations. I was very attentive to our requests and made great recommendations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth H, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our location and our room’s accommodation. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Karim who made your experience truly memorable. We look forward to welcome you on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Anonymous Couples - 10/10/2018 AccorHotels certified review
« Good service at breakfast and desk, not at the bar. »

Dora was wonderful at breakfast, getting us decaffinated coffee and HOT tea, as well as eggs. Carina was very helpful in confirming our flights home, arranging for express check out, breakfast in our room and a taxi to the airport, making an early morning departure less stressful. The bathroom was very attractive but cramped. The hanging space in the closet limited, especially using bulky hangers. Service in the bar was slow, as a result we only stopped by once. Breakfast buffet was plentiful, but dried fruit would be welcome, as well as berries. Food stations were too close together, resulting in crowding. Our room faced a courtyard, but it was very quiet, which was our priority for a good nights sleep. We enjoyed the central location of the hotel. We were surprised the hotel didn’t have a concierge, but most staff at the desk were knowledgeable, though they varied in degree.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are glad to know that you enjoyed our breakfast and that you also enjoyed the serviced provided by our Ambassadors with a special mention to Carina and Dora. Sofitel Lisbon Liberdade have a concierge called Elisabete but probably you didnt saw her when you passed throw the reception. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Allan R. Couples - 09/10/2018 AccorHotels certified review
« Mixed »

Suite was excellent . Some niggles - the advertised Bose sound systems didn’t work, reported to staff who asked if I wanted someone to look at it. I said yes, however nothing was done. Was charged 96€ For 3 gin and tonics in the bar, which was rather excessive. We ate in the restaurant for one dinner, and has breakfast on 2 ocassions. The dinner was ok, starters rather bland, but main courses were fine. The breakfast buffet was disappointing and the breakfast room was gloomy. However food made to order was good. Overall the stay was slightly disappointing and when compared to a stay in the Hilton (schipol ) during the same trip, it was poor value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. R., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are delighted to know that you enjoyed our location and the comfort of our accommodations. Nonetheless, we understand that we have not met all your expectations and apologize for the inconvenience you faced with the Hotel services. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Ryan Couples - 09/10/2018 AccorHotels certified review

Overall it was good but a couple small hiccups. the person who checked us in mentioned we had breakfast included but the day we went for breakfast we found out it was not included. That was inconvenient and we would not have gone to breakfast if we had known, beside that, everyone else went smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are delighted to know that you enjoyed your stay with us. Nevertheless, we apologize for the inconveniences you faced due to the breakfast information's misunderstanding. Please rest assured that we have taken the appropriate measures to avoid future occurrences like these. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Gordon K. Families - 09/10/2018 AccorHotels certified review
« Wonderful trip »

Wonderful location Wonderful facilities Wonderful staffs Bed was really comfort to have a rest And there was nothing to complain during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G.K., Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to read your positive review and to know that you have truly enjoyed and appreciated your time with us. Thank you for your comments in regards to our location, facilities with the comfort of our Sofitel MyBed and service provided by our Ambassadors. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Couples - 08/10/2018 AccorHotels certified review
« convenient location and excellent customer service »

We stayed two nights while exploring Lisbon. We liked the convenient location but the taxi strike was unnerving when they honked their horns at all hours (you had no control obviously). Customer service was excellent from restaurant reservations to car transfer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. We are glad to know that you enjoyed your stay with us, thank you for the comments regarding the service provided by our ambassadors and our prime location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Very good »

We stayed for 3 nights in a junior suite. Very well equipped accommodation. We didn’t use the restaurants or bars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Lisbon Liberdade. It is always a pleasure to know that you enjoyed your stay on our Junior Suite. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Sabrina O. Couples - 06/10/2018 AccorHotels certified review
« We were completely happy with our stay! »

The hotel staff were friendly and helpful. The hotel and room was very clean and fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.D., Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors and our room facilities. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Marion D. Couples - 05/10/2018 AccorHotels certified review
« One of the most comfortable and peasant city hotel experiences »

From the moment we arrived the staff was congenial and extremely helpful. The city view from the room was a delight. Everything was clean and well taken care of. The bed, sheets and towels were of a very high standard. We appreciated our welcome drink and bakery treats. In no way did the hotel or the staff disappoint us during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. D., Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us. We are glad to know that you had an enjoyable experience overall and especially pleased to know that you enjoyed the comfort of our room as well as the room's view and the friendliness of our staff. We look forward to welcome you in the near future. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Robert Couples - 05/10/2018 AccorHotels certified review
« Superb hotel in great city. »

Hotel and it’s staff the very best. Lobby bar a perfect “watering hole.” Room, albeit a bit bit tight, well appointed and comfortable. Hotel’s restaurant AdLib quite good, breakfast expansive. Location perfect on the lovely Avenue Liberdade. I was very pleased with having booked the Sofitel Liberdade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to read your lovely feedback about your stay with us. Thank you for the wonderful words regards the service provided by our Ambassadors, our delicious breakfast, our prime location and our bar. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Anne R. Friends - 04/10/2018 AccorHotels certified review
« beautiful property conviently locted in the center of the city »

Luxury stay in the heart of the city. We stayed in a wonderful suit with 2 baths- wonderful guest services to greet us as we came from our transatlantic flight. Loved having the survey coming before the trip so that we could request car service. I think 48 hours would even be a better notice here. We probably would have used several more services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. K., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to know that you loved your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Mila Couples - 04/10/2018 AccorHotels certified review
« Great Sofitel experience »

Appreciated the fact that there was an email from hotel in advance asking for flight details etc. As this trip was a special occasion, we got a room upgrade and was greeted by wine and chocolates in our room! Our tour was organised by their Concierge, all meeting expectations. The staff were warm and accommodating. Everything in room worked perfectly fine. Best of all, due to an emergency, Sofitel allowed me to change booking dates with no penalty. I will never forget this and will stay in a Sofitel whenever we can. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Thank you for staying with us at Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to know that you have truly enjoyed your stay with is and the little surprise that we prepared for you as well as your overall experience with us. Thank you for your compliments and kind words in regards to the service provided by our Ambassadors and our concierge. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Tokyo R. Families - 02/10/2018 AccorHotels certified review
« Very convenient location and comforatble acccomodation »

We received good hospitality and necessary and appropriate information or suggestions upon my inquiries. Had a few house keeping-related problems, but the hotel fixed them promptly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are glad to know that you enjoyed our convenient location, our room comfort and facilities and also the service offered by our Ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

R. Families - 01/10/2018 AccorHotels certified review
« A wonderful stay with so dedicated staff »

2 nights stay with our Baby Boy (1 year). Staff very welcoming and dedicated especially with the baby. Very nice hotel; fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for your comments regarding your stay at the Sofitel Lisbon Liberdade. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our prime location and also service offered by our Ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Yang C. Business - 29/09/2018 AccorHotels certified review

the overall stay in the hotel was great and excellent. However 2 issues: 1. I booked the hotel stay through Expedia. When I requested an official invoice providing details of my stay and the price I paid (for purpose of claiming), I was refused. I find it quite puzzling as this is the first time I encountered any hotel service being so obstructive. 2. Hotel breakfast buffet choices could be improved on

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y. C., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It´s always a pleasure to receive positive feedback. Regarding the invoice situation, When our guests book their stays through an agency or similar we are not able to give them the final invoice. That should be asked by to the responsible agency. We are sorry about this situation but is an internal procedure. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one! Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Lisa Friends - 29/09/2018 AccorHotels certified review
« Me Lisa S. - guest »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for your wonderful review of our hotel! We are glad that you enjoyed your stay with ys and hope to see you again very soon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Jeff S. Families - 28/09/2018 AccorHotels certified review
« As good as always »

Great reception on arrival (especially by Karim) making us feel very at home. Suite was clean, quiet and comfortable. Excellent as it always has been before. Breakfast has a great spread of things, service was a tad slow now and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.S., Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to our room facilities with the comfort of Sofitel “MyBed”, our delicious breakfast and the service provided by our Ambassadors, especially Karim who made your experience truly memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Mary B. Families - 26/09/2018 AccorHotels certified review

I loved the location of the hotel, as well as the comfort of rooms and lobby bar. The staff was wonderfully attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B. Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the amazing comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our location, room comfort and also the service offered by our Ambassadors. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Dave R. Couples - 25/09/2018 AccorHotels certified review
« Very nice hotel. Much better if you provided some shelf space or drawers for guest clothing. »

See above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D.R., Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated your experience with us. Thank you for your constructive comment, it will, for sure, help us to improve our accommodations. We look forward to welcome you on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

Euan M. Couples - 24/09/2018 AccorHotels certified review
« Quite pleasant. »

The Service was very good,especially the Breakfast Team of waitresses and waiters. Unfortunately we found the room's rather small, and the Air condition not very effizient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. M., Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your time with us. We are delighted to know that you enjoyed the service provided by our Ambassadors and our breakfast. Nevertheless, we apologize for the inconveniences you faced with our air condition and room size. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Sincerely, Fátima Raña Guest Experience Manager Sofitel Lisbon Liberdade

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