Hotel - Mercure Hotel Den Haag Central
Mercure Hotel Mercure Hotel

Mercure Hotel Den Haag Central

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4.0/5 921 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

  • 159 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Breakfast
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Breakfast
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,990 reviews

Our guest reviews for Mercure Hotel Den Haag Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 921 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 20/04/2018
« Great location and excellent room »

Well-laid our room with all essential facilities. Fantastic shower and Nespresso machine was much appreciated. Iron & Ironing board not the best though and hanging space and number of hangars could be increased.

AccorHotels certified review
Isabella Solo - 16/04/2018
« Awesome »

I had a great experience. All the staff were very helpful considering it was my first time in the country and I was all alone as a young female. The room was so lovely and spacious and the bathroom was really great! Very happy with everything at the hotel. Food was also great although there could be a bigger selection of food on the room service menu but this was a very minor thing. The food that was there was lovely. Happy customer!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabella, Many thanks for the great score and amazing review. We are very happy to hear that you enjoyed your stay with us and hope to welcome you again! Sincerely, Laura Fernandez Assistant Front Office Manager

TripAdvisor review
Business - 16/04/2018
« Central location with pleasant rooms »

In March 2018 I stayed at the Mercure for 4 nights. The location was idea, a short walk from the train station and close to tram and bus stops which made moving around easy as it was cold and walking was not very pleasant. I used the tram to go to Delft and the train to go to Arnhem as well as the bus. The room was well appointed and the window could be opened at the top to let in some fresh air. However the noise from the trams and the street meant it was better to sleep with the window closed. There was a conference in the hotel at the time I was there which meant there was some noise in the evenings as participants returned home in the evening. Breakfast was busy but there was plenty of seating available and the food was replenished quickly when it ran out.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking your time to tell us about your experience. We hope to welcome you again, perhaps in the summer when the weather is good!

AccorHotels certified review
Keith T. Business - 13/04/2018
« Good location with excellent staff, some refreshing of rooms needed »

The location is ideal as I work around the corner and handy for local rstaurants and bars. There are some fantastic staff here - Sandra behind the bar, Willy who helps with conferencing and of course Nez who fronts sales for the conferencing etc. Some of the hotel is in need of refreshing and to be honest if the staff weren't as lovely I'd probably move to the Holiday Inn where most of my peers stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure Hotel Den Haag Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are happy to welcome you again today. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Families - 10/04/2018
« A great hotel »

The hotel is situated in a great location in Hague with friendly and helpful staff and the accommodation is very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Dean, B. U. Business - 09/04/2018
« Very good »

No problems. Room was comfortable, clean and tidy and modern. Breakfast was good. Staff were helpful. The WIFI worked. What more could you ask for?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Louis Families - 09/04/2018
« Perfect »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
M E. Families - 09/04/2018
« holiday »

lovely, good location, enjoyed it so much, staff helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Kc Couples - 07/04/2018
« Strategic location for a weekend getaway at The Hague »

Friendly staff and allow us to check in early and upgraded to high floor room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Steven B. Solo - 03/04/2018
« Life made easy by happy helpful staff A+ »

Really Really big plus for me was that when i arrived on Friday 30/3/18 my room was ready at 12 noon 2 hrs before the published check in at 14.00. I had been traveling for 9-10 hours and to have a happy smiling young lady say Hello Mr B. your room is all ready for you really made my day! I had put on my online check in that i would arrive before 12 noon, a very professional customer service A+

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thanks a lot for sharing your experience. We are happy to hear that you felt really welcome upon check in and hope to welcome you again soon! Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Mj Business - 01/04/2018
« Business hotel with a personal touch »

I was at Merucre once again and was pleased with our stay. I had to be out at work for few days leaving my kids in the room. lobby staff were kind enough to enquire about their needs while I was away, which made me trust them even more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at our hotel. Good to hear that you (and your children) have enjoyed your stay! Thank you for sharing your experience, and we we look forward to welcoming you again! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Eve W. Business - 30/03/2018
« Conveniently located, comfortable hotel. »

The location was ideal for my meetings and access to the centre of town. My room was very light and pleasant which a comfortable bed, good bathroom with everything I needed. There was a good choice for breakfast and the location on the 1st floor was excellent ( often breakfast is on a lower ground floor with no natural light). The staff were helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at our hotel. Thank you for sharing your experience, and we look forward to welcoming you again! Sincerely, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Wg B. Business - 30/03/2018
« Repeat guest for business meeting - highest level of satisfaction »

This is the second stay in this hotel for a business meeting. The professional staff knows what it takes to make a meeting run smoothly. Meeting facilities, coffee breaks and lunches are all high quality. Large choice of modern, well-it and well-equipped meeting rooms. Guest rooms are comfortable and well-maintained. Internet connection throughout the hotel without interruptions for 1 week. In summary all the amenities a business traveler wants for a successful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at our hotel. Thank you for sharing your experience, and we look forward to welcoming you again!! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Mo Business - 28/03/2018
« nice room poor heating »

I was given a privilege room but the heating did not work. Was very cold. As there were no other standard rooms available I could not change room. Ideally in this situation I should have been given an executive room rather than the inconvenience of the poor heating

AccorHotels certified review
Anonymous Business - 28/03/2018

Very friendly staff, especially at the restaurant where I ate my breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

TripAdvisor review
Lynda P Couples - 28/03/2018
« Hidden extras »

The hotel is in a great location and Den Haag/Hague is a great place to visit. There is no parking at the hotel and the overnight parking rate in the public car park they send you to is 30 Euros which is not mentioned anywhere. This makes this hotel expensive as an option and i would look elsewhere in future. We regularly use Accor hotels and will probably use them again but not this hotel. Spoilt a good weekend.

Our hotel has responded to the review
Our hotel has responded to the review

I am sorry to hear that the rate of the parking in the citycentre spoilt your stay. Unfortunately, parking in the city centre is expensive and we are not able to change that. Therefor we advise to park outside the centre and use the tram to reach the hotel in 12 minutes.

AccorHotels certified review
Rasmus Business - 27/03/2018
« Good to be back »

Hey Mercure, It was great returning to your hotel. Even though there were problems with credit card validation at check-in, Jimmy made sure that I felt welcome and comfortable during the wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Hotel Den Haag Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Solo - 26/03/2018
« Clean, nice staff and good bed »

Staff was very helpfull when checking in. Nice clean room, with a good bed. Breakfast was okay. Very helpfull staff when checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Bill M. Business - 22/03/2018
« Good hotel with some quirks »

Check-in was good. We were upgraded to a Privilege room. Breakfast was average with various items run out. The bill had 10 Euros as a "deposit charge" which I do not understand (we left 2 bags in the hotel for a few hours after check out?) My wife spent some of the morning in the room, and this apparently stopped our room being attended to in the afternoon - which is pretty poor for a large hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at our hotel. I am sorry to hear about the items that ran out during breakfast. All items on the buffet should be refreshed before they run out. Could you please let me know on which date the room was not cleaned? I would like to check with housekeeping what went wrong here. The 10 euros deposit on the bill is a deposit for the powerconverter, this was taken off the bill when the adaptor was returned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Jeroen B. Business - 21/03/2018
« Good, but warm »

Pleasant (good room, nice bed, very central location, good breakfast), but the room was way too warm. The air conditioning was not capable of lowering the temperature (despite turning off the radiator and the cold temperatures outside). The only option was to open both windows during the day and close them before going to sleep. During the night it would, however, quickly get warm again. Reason for me to not go to the Mercure Hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte meneer B., Bedankt voor het delen van uw ervaring in ons hotel! De opmerking over de warmte op de kamer is doorgegeven aan onze Technische dienst. We hebben via onze receptie meerdere klachten over de warmte ontvangen op de kamers deze periode dus dit is zeker iets waar we mee aan de slag gaan. Mijn excuses voor het ongemak! Met vriendelijke groet, Michiel van der Henst Front Office Manager.

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