Hotel - Mercure Hotel Den Haag Central
Mercure Hotel Mercure Hotel

Mercure Hotel Den Haag Central

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4.0/5 923 reviews
All hotels in Den haag
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Sailing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

  • 159 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Breakfast
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Breakfast
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,094 reviews

Our guest reviews for Mercure Hotel Den Haag Central

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 923 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Paul Couples - 15/05/2018
« Staffv& service very good »

Pleasant &. Rexling. Staff welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Enno W. Business - 15/05/2018
« Really nice people! »

Super nice staff - very kind, friendly, charming & caring (reception, room service, breakfast service) The breakfast staff was extremely charming! The room was modern, nice, clean and well prepared!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience. We are very happy to hear that you have enjoyed your stay and we will share the comments about the staff! We hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 14/05/2018
« Nice room and access, bit noisy surrounding, but cheerful staff. »

The construction nearby the hotel was a bit noisy. There was an option to skip room cleaning in exchange for some discount, but I did not get any offer after check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you again for sharing your experience. I am sorry to hear something went wrong, did you not receive a small green voucher for not cleaning your room? We hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Yaw M. Solo - 14/05/2018
« Good »

I was happy with the service and I do appreciate you guys thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience and the great score. We hope to welcome you again! Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Manuel Friends - 14/05/2018
« Perfect Hotel »

The hotel was centrally located in The Hague. Mercure Hotel is really clean and the staff were really helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience and the nice score. We hope to welcome you again! Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
A Couples - 14/05/2018
« No parking place, Slow service, slow checkin, but I like Mercure »

Slow service, slow checkin, no parking place (which means additional costs: parking in a carpark costs 30 EUR/day), dirty carpet in the room. I've been to many Mercure Hotels, but in Hague the Mercure Hotel was not as nice as in other Europen cities. But I still love Mercure Hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am sorry that your stay was not great. I have spoken to my colleague who did the check in, but he doesn't remember any problems during check in, we are sorry that your experience was different. I have also informed housekeeping to look at the carpet in your room, this should not be dirty and we would like to apologies for this. Unfortunately the hotel does not have a car park facility, perhaps next time you can look at Park & Ride, this outside the city centre and a lot cheaper. We hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Jay -. S. A. Business - 14/05/2018
« Perfectly located, professional friendly service »

We stayed for a week at Mercure Hotel The Hague from arrival till departure we had satisfactory friendly service. Location of the hotel is just perfect for all conveniences. There is currently a major construction going on next door but sound proof windows curtail any inconvenience. All in all being a very frequent traveller throughout the world I consider this hotel compared to other hotels available in The Hague one of the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay, Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Warren B. Couples - 13/05/2018
« Fantastic weekend in The Hague »

Excellent customer service from all of the staff - from Check in to the Bar and to the Restaurant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience and the great score. We hope to welcome you again! Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Solo - 11/05/2018
« poor »

i was very disapointed with the stay the room was not clean no bin bag in the bin was not clean toilet and dust in the room tea tray only powdered milk no biscuit no pen in the room phone not connected when i tried to call reception breakfast good scrambled eggs good snd fresh orange juice nice and centrsl location but the room was depressing one bath towel and one hand towel no breakfast room sevice menu ive stayed at mercure hotels not like this

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Sebastiaan V. L. Families - 10/05/2018
« very good stay »

My stay at the Mercure hotel was pleasant without any inconveniences

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Couples - 07/05/2018
« We quite enjoyed our stay with you. »

We were very pleased with the accommodations. Clean, quiet, spacious. Good location. Breakfast was satisfactory, not great. Staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience. Your feedback will help us to improve our services and we hope to welcome you again Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Arne M. E. Business - 07/05/2018
« Central position and good commuting facilities »

Polite and discrete staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Enoksen, Thank you for your feedback. This helps us improving our services! Good to read that you have enjoyed your stay. We look forward to welcoming you again! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Ian E. Business - 07/05/2018
« Ideal hotel »

The staff were very helpful, the location was perfect, the room was comfortable, the WiFi was fast, and the breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience, and the great score. We hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Anonymous Business - 07/05/2018
« Acceptable »

Front desk quite helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing your experience. We do not have our own spa facilities, which you could see on the internet before booking our hotel. However we have an agreement with a sport and wellness center across the road. We hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Adriaan Couples - 07/05/2018
« Just perfect »

Hotel was excellent, perfect location too, really clean and modern which we loved. The staff were excellent and very helpful especially Jimmy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Adriaan, We very much appreciate your comments regarding your stay at the Mercure Hotel Den Haag Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you again.. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
A.g.o. Business - 05/05/2018
« Comfortable stay »

I found the room comfortable, bright and airy with very good amenities for a standard room. I requested a quiet room and it was indeed quiet.Excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you again for sharing your experience and we hope to welcome you again. Sincerely, Laura Fernandez Assistant Front Office Manager

AccorHotels certified review
Mike Business - 02/05/2018
« Pleasant, confortable stay »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Many thanks for your feedback. This helps us improving service to our guests. We are very happy that you have enjoyed your stay. Please visit us again when you visit Den Haag! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Anonymous Couples - 02/05/2018
« Great Hotel »

The staff was pleasant. Our room was spotless with every amenity a person could want. Breakfast was excellent with lots of choices. Despite the hotel being full, it was quiet. Beds were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay, Many thanks for your feedback. This helps us improving service to our guests. We are very happy that you have enjoyed your stay. Please visit us again when you visit Den Haag! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Dr. G. Couples - 01/05/2018
« Great and friendly experience near The Hague Central »

I enjoyed staying at your hotel. The staff was friendly and really gave us help on orientation and some advices for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. D, Many thanks for your feedback. This helps us improving service to our guests. We are very happy that you have enjoyed your stay. Please visit us again when you visit Den Haag! Kind regards, Michiel van der Henst Front Office Manager.

AccorHotels certified review
Anonymous Business - 01/05/2018
« Pleasant stay in The Hague »

Kind and helpful staff complemented by a decent breakfast and good rest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Many thanks for your feedback. This helps us improving service to our guests. We are very happy that you have enjoyed your stay. Please visit us again when you visit Den Haag! Kind regards, Michiel van der Henst Front Office Manager.

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