Mercure Hotel Den Haag Central 4 stars

TripAdvisor rating 4.0/5 1,029 reviews
Mercure Hotel Den Haag Central
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Hotel extras

  • Free WiFi

  • Breakfast Buffet

  • Located in the city centre

  • Cozy restaurant and bar

  • Close to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Sauna
  • Golf course 18 holes (Nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW
den haag
netherlands

Tel: +31702039002

Fax: (+31)70/3639398

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   18,22,24 SPUI/ A.VEERKADE

  • BY TRAM :   1,9,10,15,16 SPUI

  • TRAM :   2,3,4,6 SPUI/ STADHUIS

  • By plane

    AMSTERDAM SCHIPHOL At 35km / 21.88 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 20km / 12.5 miles

  • By car

    2 P-Route ZUID At 1km / 0.63 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HOLLANDS SPOOR At 1km / 0.63 miles

GPS :52.076229, 4.317884

Our accommodations

Choose from our different types of rooms to suit your needs: a Standard room, a Superior room or our Suite with a magnificent view over The Hague.

Standard double room

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

Privilege double room

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Nespresso machine(...)

Standard twin room

  • Max. number of persons: 3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Suite with double bed and separate lounge area

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room - 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

M'BIANCE

Type of cuisine: Bistro

We would love to welcome you to our M'Biance restaurant, where you can enjoy a light meal or snack from our menu, which is regularly updated

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

M'BIANCE

Photo non contractuelle / Strictly non binding

You will always feel welcome in our cosy bar M'Biance to have a drink or just relax after a hard day work. As well as regular beers and cocktails, we can also recommend a fine wine from our "flavours of the cellar" selection.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 170

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Hotel Den Haag Central

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,464 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,029 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location

TripAdvisor rating 4.0/5

fjcrema Family - 22/08/2019 TripAdvisor review

We recently stayed for 5 nights at the Mercure hotel. It is very well located, easy walk to main train station ( Den Haag Centraal), several tram lines and museums/restaurants/pubs. Front desk staff is very helpful and friendly. We had no problem with check in and check out. The room is clean, modern and well appointed. We would stay here again.

Couple from UK

Customer review rating 4.4/5

M. Couples - 20/08/2019 AccorHotels review

Friendly and helpful staff, good location

Dear Mr m., Thank you for sharing your experience and the great score. Nice to hear that you liked the friendly staff and location. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Average

Customer review rating 4.4/5

Michel D. Families - 19/08/2019 AccorHotels review

Average, did not like the fact that my credit card was pre-authorized twice. Pre-authorization was not removed automatically once I settled the bill - VERY POOR! Considering that I paid the room in advance!

Dear Herr D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am very sorry to hear that your credit card was authorized twice. The system automatically authorizes and releases it. Sometimes this takes longer due to the weekend. I have called the credit card company and they confirmed to me that the amount has been released. Our apologies for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office

Decent stay

Customer review rating 4.4/5

Vítor S. Friends - 16/08/2019 AccorHotels review

All details have been mentioned in my comprehensive review on Trip Advisor, which has been responded already by the hotel management.

Dear Mr S., Thank you for sharing your experience here and on tripadvisor. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Clean And Comfortable Hotel.

Customer review rating 4.4/5

Hidenori K. Solo - 15/08/2019 AccorHotels review

I very much enjoyed staying with you as your hotel was very clean and comfotable and also easy to get access to from the tram station and the central station.

Dear Mr K., Thank you for sharing your experience and the great score. Very nice to hear that you have enjoyed your stay so much. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Easy but no parking

Customer review rating 4.4/5

Martin S. Friends - 13/08/2019 AccorHotels review

Room excellent but no easy parking

Dear Mr S., Thank you for sharing your experience. Nice to hear that you liked the room. Sorry we do not have our own parking facility. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office
Customer review rating 4.4/5

Ligita Business - 13/08/2019 AccorHotels review

Everything went well and smoothly

Dear guest, Thank you for sharing your experience and the nice score. Good to hear everything went well and smooth! We hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office
Customer review rating 4.4/5

Kenneth S. Friends - 12/08/2019 AccorHotels review

We felt comfortable!!

Geachte meneer S., Hartelijk dank voor het delen van uw ervaringen. Fijn dat u een comfortable verblijf heeft gehad. Ik denk dat u bedoeld dat er geen washandjes beschikbaar waren? Die hebben wij inderdaad niet in het hotel, dit is uit hygienisch oogpunt. Hopelijk tot een volgende keer! Hoogachtend, Laura Fernandez Teamleader Front Office

good

Customer review rating 4.4/5

Roddy A. Business - 09/08/2019 AccorHotels review

good

Dear Mr A., Thank you for sharing your experience. Nice to hear that you a had good stay! We are looking forward to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Stay in the hotel was satisfactory

Customer review rating 4.4/5

Kavita A. Business - 05/08/2019 AccorHotels review

The stay was good. However, because of re-scheduling of my meeting I had requested for a cancellation of a day, which was not entertained. I was very disappointed. The breakfast served has very limited variety and the same menu is repeated everyday.

Dear Ms A., Thank you for sharing your experience. Nice to hear that your stay was good, but I am sorry to hear that you are not really happy. The reservation was a pre-paid, non-refundable booking and therefore it was not possible to change it. Thank you for the feedback about the breakfast buffet, I will pass on your comments to the breakfast team. We do hope to welcome you again. Sincerely, Laura Fernandez Teamleader Front Office

Conveniently located hotel with good privelidge rooms

Customer review rating 4.4/5

A S. Families - 05/08/2019 AccorHotels review

Very happy with our stay although there could be a better food offering in the bar/restaurant and it could stay open serving food a little later

Dear Ms S., Thank you for sharing your experience. Nice to hear that you was happy with your stay! Thanks a lot for your feedback about the restaurant, the food and opening times. Your feedback is very important for us to provide a better service in the future. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Excellent

Customer review rating 4.4/5

Anonymous Business - 03/08/2019 AccorHotels review

Excellent

Dear guest, Thank you for sharing your experience and the great score. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Great experience, my favourate hotel in Den Haag!

Customer review rating 4.4/5

Sylvia D. Business - 03/08/2019 AccorHotels review

Staff is amazing!! Lady at the reception made sure I could move to a more quiet room after first night in order to be well prepared for a very important businessmeeting the next day. Staff at restaurant is great as well. Big compliment to the management.

Geachte mevrouw d., Hartelijk dank voor het delen van uw ervaringen en de geweldige score. Super om te horen dat u een fijn verblijf heeft gehad en dat de room move u geholpen heeft bij een betere nacht rust! Hopelijk was de business meeting een success. Wij hopen u nogmaals te mogen verwelkomen! Hoogachtend, Laura Fernandez Teamleader Front Office

Great Stay

Customer review rating 4.4/5

Weechin Business - 03/08/2019 AccorHotels review

Always excited to see the welcome gift when enter the room. Still waiting for my next purple duck, can I have it on my new stay? Great Hotel for a business stay

Dear Wee Chin, Thank you for sharing your experience and the great score! Happy to hear that you like our welcome gifts every time you enter the room. We hope to welcome you again soon :) Sincerely, Laura Fernandez Teamleader Front Office

Nice stay

Customer review rating 4.4/5

Ekaterina G. Families - 02/08/2019 AccorHotels review

The room was big and very clean. However, I was surprised that slippers were not included into the service... thought it’s a standard of a 4 star hotel.

Dear Ms G., Thanks a lot for sharing your experience. Nice to hear that you liked our room. We only provide slippers in our more luxury Privilige rooms. I am very sorry that you did not receive a very warm and special welcome. I will check this the receptionist, because this is something we have to focus on and understand is very important! Your feedback will help us to provide a better service and we really hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office
Customer review rating 4.4/5

Ld Families - 31/07/2019 AccorHotels review

Good hotel but no partnership with any parking and breakfast extremely expensive for a Mecure.

Dear guest, Thank you for sharing your experience. Nice to hear that you liked the hotel, but I am sorry to hear that you found the parking and breakfast too expensive. Your feedback is very important to us to provide a better service in the future. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Good Pleasant stay

Customer review rating 4.4/5

Anonymous Business - 30/07/2019 AccorHotels review

Hotel location, Cleanliness, Break fast was good. Only downside is the rooms are pretty close to each other and sometimes your sleep gets disturbed by the opening & closing of doors by other Guest. As an attraction you can have few Indian channels in the TV

Dear guest, Thanks a lot for sharing your experience and the great score. Nice to hear that you have enjoyed your stay. We are sorry to hear that you sometimes got disturbed from noise. Your feedback to have some Indian channels is very good, we will check with our provider what the options are. We are looking forward to welcoming you again! Sincerely, Laura Fernandez Teamleader Front Office

Very good

Customer review rating 4.4/5

Anton Business - 30/07/2019 AccorHotels review

Clean, good sound isolation, perfect location if you come to central station or planning to stay or work in the city center.

Dear Anton, Thank you for sharing your experience. Good to hear that you liked the hotel and the location. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Very nice

Customer review rating 4.4/5

Mary Solo - 28/07/2019 AccorHotels review

Friendly check in. Clean room.

Dear Mary, Thanks a lot for sharing your experience and the great review. We hope to welcome you again! Sincerely, Laura Fernandez Teamleader Front Office

Blocked basin outlet not fixed adequately!

Customer review rating 4.4/5

Gerhard J. Couples - 26/07/2019 AccorHotels review

From moment we entered room and washed our hands the basin did not drain. Reported to management, had it unblocked but was blocked again overnight.

Dear Mr J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Den Haag Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will check with our maintenance department why it was not solved properly. Did you tell us again on Tuesday that it was blocked again? As a compensation we will offer you 2000 le club points and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Fernandez Teamleader Front Office
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