Hotel - Mercure Hotel Amsterdam West
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam West

3.5/5 1,198 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

  • 152 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Satellite/cable colour TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,146 reviews

Our guest reviews for Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,198 reviews
Couples - 16/08/2018 TripAdvisor review
« Good value for money »

Everything very good, except:No walking path to nearby bus stop to the centre & airportThank you for being so kind and providing free shuttle on a way back, it saved us a lot of troubleCleanliness in rooms could be better - especially floors, inside of cabinets and cardigans

Kevin T. Couples - 11/08/2018 AccorHotels certified review
« Fantastic »

My wife and I stayed at the Mercure Hotel Amsterdam West during June'18 prior to starting a 4,300 km bicycle tour of Europe. Due to a medical event experienced near Tours, France, the trip was cut short and we returned to Amsterdam for a 11 night stay while waiting to travel back overseas to New Zealand. I would like to thank the Mercure Hotel staff for helping make this situation comfortable. I am only sorry I don't have the individual names of the staff involved but the gentleman cleaning our room did a great job as well as the breakfast staff and all those at reception. Thank you to all. My wife an I truly enjoyed our stay (...total of 14 nights) and will recommend the Mercure Hotel Amsterdam West to others. The work ethic and dedication to helping staff is so welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for your feedback! It was nice to have you as our guest! We hope to see you next time :) We wish you and your wife all the best. Kind regards, Mercure Amsterdam West

Anne Couples - 09/08/2018 AccorHotels certified review
« Good »

It was good.

Analyn L. Families - 08/08/2018 AccorHotels certified review
« Enjoyed our stay »

Polite staff. Clean rooms. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., Thank you for your feedback. We hope to see you soon! Kind regards, Mercure Amsterdam West

Aly S Friends getaway - 08/08/2018 TripAdvisor review
« Good stay »

I have enjoyed my stay in Mercure airport, staff was helpful everywhere. I liked the honey on sale at the reception, and it was a nice souvenir to take with me. Location was far from Centre, but transportation was available during the day, but very difficult at night to go or come back from City Centre.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for sharing your feedback!!

Chrystelle Friends - 06/08/2018 AccorHotels certified review
« Cleaners stole my clothes »

I would never book with this company or advise anyone not the reputable company I thought they were

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chrystelle D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore I have send you an email so I can do my utmost best to help you. Sincerely, Mercurte Amsterdam West

Kristy Couples - 06/08/2018 AccorHotels certified review
« No complaints.. »

Perfect stay, perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristy B., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West! We hope to see you next time! Mercure Amsterdam West

Susan Families - 04/08/2018 AccorHotels certified review
« Room, service, meals - all excellent! »

We enjoyed our whole experience with a very friendly and helpful staff. The room was clean and amenities plentiful. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfred F., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. We hope to see you next time :) Kind regards, Mercure Amsterdam West

Prof. P. D. Business - 04/08/2018 AccorHotels certified review
« Its good. »

Experience is good. Room is comfortable. Location is very good. I am highly satisfied in staying in this hotel.

Lynda D. Friends - 03/08/2018 AccorHotels certified review
« A lovely clean hotel with an amazing choice for breakfast and professional and very friendly staff »

A very relaxing and happy experience

Abhishek S. Couples - 03/08/2018 AccorHotels certified review
« Excellent customer service »

Staff was very helpful and friendly, we really had a good experience and would like to visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback, we hope to see you again next time. Kind regards, Mercure Amsterdam West

Phil C. Families - 03/08/2018 AccorHotels certified review
« Clean and comfortable »

Enjoyable stay in clean and comfortable hotel while visiting family within walking distance.

Rhoda M. Families - 03/08/2018 AccorHotels certified review
« above expectations »

Beautiful, large rooms, well stocked fridge, good price, only flaw was that on arrival we were asked to spin a wheel and were told we had won a free breakfast, however this was not told to the breakfast staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive feedback. I will share your comments with our team. We hope to see you next time! Kind regards, Mercure Amsterdam West

George F. Couples - 02/08/2018 AccorHotels certified review
« Mr »

Good overall experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear George F., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Nova Couples - 02/08/2018 AccorHotels certified review
« Friendly, clean, accessible hotel about 20 minutes from Leidseplein »

We stayed for three nights in July and found the hotel very welcoming when we arrived. The front staff were very helpful when we needed information about getting into central Amsterdam. The rooms were clean and tidied every day but they didn't top up the tea bags in the room. But overall very good. We choose not to have breakfast as we felt it was quite big at €22 per person each day, so we are breakfast in the centre choosing a different cafe each morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nova L., Thank you for your feedback. We hope to welcome you again next time :) Kind regards, Mercure Amsterdam West

David G. Business - 02/08/2018 AccorHotels certified review
« Consistently high standard of comfort and care »

Once again, I enjoyed my stay at Mercure Amsterdam West enormously. The staff were efficient, friendly and courteous, in an unobtrusive yet attentive way. The room was wonderful. The breakfast and restaurant are excellent. The setting is wonderful - in a lovely quiet space just outside the busy city precincts, which are nevertheless easily accessible. All in all, great value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again :) Sincerely, Mercure Amsterdam West

Paul Couples - 31/07/2018 AccorHotels certified review
« Clean, comfortable accommodation close to airport »

No problems, all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Pascal L. Couples - 31/07/2018 AccorHotels certified review
« Super »

Excellent

Lucas D. Solo - 29/07/2018 AccorHotels certified review
« Great stay at mercure close to the airport »

Good check in, nice uprgrade, shuttle service efficient, spacious room and good service.

Maan Families - 28/07/2018 AccorHotels certified review
« Big and Clean Room »

Staff are accommodating and rooms are nice. Location is far from city center and you need to walk 15 min from bus stop. Has free shuttle to/from Schipol Airport.

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