Mercure Hotel Amsterdam West 4 stars

TripAdvisor rating 3.5/5 1,305 reviews
Mercure Hotel Amsterdam West
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Hotel extras

  • Airport Shuttle Service Available

  • Free WiFi

  • Private Car Park

  • Family Rooms

  • Buffet Breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW
amsterdam
netherlands

Tel: +31205126767

Fax: (+31)20/6159027

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   69 Anderlechtlaan

  • MERCURE HOTEL AMSTERDAM WEST :   397 Anderlechtlaan

  • By plane

    AMSTERDAM SCHIPHOL At 8km / 4 miles - Shuttle free

  • By plane

    ROTTERDAM ZESTIENHOVEN At 59km / 36.66 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 9.4km / 5.84 miles

  • By helicopter

    SCHIPHOL HELIPAD At 8km / 4.97 miles

  • By car

    A4 EXIT 1 SLOTEN At 1km / 0.62 miles

  • By train

    AMSTEL STATION At 9.3km / 5.78 miles

  • By train

    CENTRAAL STATION At 9.4km / 5.84 miles

  • By train

    RAI STATION At 6.8km / 4.23 miles

  • By train

    SCHIPHOL At 8km / 4.97 miles

  • By train

    WTC ZUID STATION At 5.6km / 3.48 miles

GPS :52.337578, 4.817787

Our accommodations

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

Standard Non Smoking Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Non Smoking Room with 1 kingsize bed and sofa

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Single Room

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

AT WEST

Type of cuisine: French

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Lunch

08:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

We would love to welcome you to our cosy bar, where you can enjoy an early morning coffee, a tasty lunch or a delicious glass of flavours from the cellar' during the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 24

  • Maximum size: 230

  • Maximum capacity: 160 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,178 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,305 reviews

Good value for money

Customer review rating 4.2/5

Safdar Couples - 11/09/2019 AccorHotels review

Hotel facilities are decent value for money. Location is a bit tricky for the first arrival. The shuttle from airport does not run between 2-4pm which is a put off as flight timings can’t be controlled. We got late by 5 minutes due to the long queue at immigration and ended up roaming across the city as public transport reps sent us to the wrong hotel.

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

I sent an email for an explanation on some Items you billed me that I don’t understand. Never got a response. Maybe you can look into and get back to me.

Customer review rating 4.2/5

Anonymous Couples - 09/09/2019 AccorHotels review

Billed me some items I don’t understand. Sent you an email for an explanation and never got a response. John a.

Dear Guest, Thank you for taking the time to review your stay. We appreciate your sharing your concerns regarding several issues. I have send you a private e-mail. Maybe we can be of your assistance :) Kind regards, Mercure Amsterdam West

Perfect hotel for a quick stopover near Schiphol

Customer review rating 4.2/5

L H. Solo - 09/09/2019 AccorHotels review

Comfortable, clean, efficient service, great food. No complaints.

Dear Guest, Thank you for your nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Short but great

Customer review rating 4.2/5

Ilona Solo - 07/09/2019 AccorHotels review

Only stayed for a couple of hours before an early flight but everything was great

Dear Guest, Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West
Customer review rating 4.2/5

Rob V. Solo - 06/09/2019 AccorHotels review

Close to airport, quiet, and clean. Easy to visit all of Amsterdam. Stored a bike box for me during a 45 day tour up the Rhine and back. The young lady in the bar/restaurant even remembered me on my return. Good work Mercure team!

Customer review rating 4.2/5

Juliana Couples - 06/09/2019 AccorHotels review

Clean room Friendly staff Good location

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Hotel is a strange design and the restaurant was disappointing

Customer review rating 4.2/5

Anon Couples - 05/09/2019 AccorHotels review

Stayed here because of its location. Its clearly quite an old design (I guess from the 1970s), although the rooms have been updated. The layout is a bit strange, there is only one very small lift and it is located at one end of the hotel a long way from reception. Service in the restaurant was very slow and the food of mixed quality. The tartar of smoked salmon was not very nice although I liked the sushi burger.

No regrets choosing this hotel!

Customer review rating 4.2/5

Gerard Couples - 04/09/2019 AccorHotels review

This hotel is to be recommended for all aspects in the hospitallity area. The check-in was very professioonal and efficient. The room a real joy to behold including the view of the famous Cathedral of Cololgne. All areas of service we encountered were staffed by wonderful people that provided real service with a smile. Non of the "cheesy smiles" one encountres so often these days. This hotel is giving service as a cultural part of the hotel. It comes from the top and therefore a exxtra thank you to the GM. The room was beautiful, the view great and encdhanting. All amenities very much apreciated.t The check-out as freindly and professional as any other experience we h ad at the Pullmann Cologne. Thank you to all the wondewerful staff. Gerard & Esther

Terrible breakfast and poor location for Amsterdam visitors

Customer review rating 4.2/5

Sandy Families - 02/09/2019 AccorHotels review

The lift is in the middle of the hotel with the reception at one end.. strange. The lift will only accept one person with their suitcase, too small for 2. The breakfast was typical continental style however their table service was non-existent and between the 4 of us we had 8 plates piled up in the middle of our table.

Dear Guest, Thank you for taking the time to review your stay. I feel so sorry that you did not enjoy your stay to the fullest! My sincerest apology. I will take the appropriate measures to prevent future occurrence. Please do not hesitate to contact me if you wish to discuss this matter in further details. Sincerely, Mercure Amsterdam West

As 've stayed in many hotels in the WORLD, my stay with you was at the top end. I would stay again and recomend to others.

Customer review rating 4.2/5

Anonymous Families - 02/09/2019 AccorHotels review

The directions to the hotel by a navigation system were vague. There needs to be more direction to the hotel as you approach the circle. The facility and the staff were very nice.

Dear Guest, Thank you for the kind review of your recent visit to the Mercure Amsterdam West. We are delighted that you enjoyed your stay with us and hope it is not too long before we have the pleasure of welcoming you back. Warm regards, Mercure Amsterdam West
Customer review rating 4.2/5

Thank Y. Friends - 31/08/2019 AccorHotels review

Personnel were very professional and friendly. Room was ok, toilet could be a bit more clean (door knobs, the floor). Breakfast is pricy.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. We hope to welcome you soon! Sincerely, Mercure Amsterdam West

Convenient location and comfortable

Customer review rating 4.2/5

Jacob Solo - 31/08/2019 AccorHotels review

Very nice, took the update offered by the receptionist. Good deal, included the €17,50 I would otherwise have paid for parking. Also free minibar. Very kind staff, compliments. Room very clean and excellent bed !

Dear Guest, Thank you for the kind review of your recent visit to the Mercure Amsterdam West. We are delighted that you enjoyed your stay with us and hope it is not too long before we have the pleasure of welcoming you back. Warm regards, Mercure Amsterdam West

A little bit disappointing

Customer review rating 4.2/5

G. C. Couples - 30/08/2019 AccorHotels review

I don't now if your hotel is 4 stars, the room was quite small and also the facilities offered were disappointing, no slipers no bathrobe and in the room was a bit cold. Also the staff didn't inform us that the bus 397 can't be use with the normal transport card so we had to find another solution to get to the city center and we were not alone in this situation. The surroundings are beautiful and also the room even if it's small it's clean.

Dear Guest, Thank you for taking the time to review your stay. I feel so sorry that you did not enjoy your stay to the fullest. Unfortunately we are not responsible for any busstickets. Of course we will help our guest where ever we can. I will take the appropriate measures to prevent future occurrence. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West Sincerely, Mercure Amsterdam West

Excellent location

Customer review rating 4.2/5

Anonymous Couples - 28/08/2019 AccorHotels review

Easy transpirtfrom airport. Rooms as expected. Lovely lake and walk across street.

Accommodating you was our pleasure! We hope to see you next time :) Kind regards, Mercure Amsterdam West

Nice hotel difficult to reach the city center

Customer review rating 4.2/5

A Families - 27/08/2019 AccorHotels review

Although the hotel is far from the city, a high fee of 17 euros per day is required for parking. Across the road there is free parking where I left my vehicle. I would expect you to take care of the guest car parking at a more reasonable price. To get to the city, it takes about half an hour on bus # 397, It would be nice if there was a better option to get downtown. I chose this hotel thinking that because it is away from the city center I will have a parking space and hoped it would be a more convenient way to get downtown. At these two points I was disappointed.

Dear Guest, Thank you for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.We do hope you loved Amsterdam:) We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Amazing stay

Customer review rating 4.2/5

Dean Couples - 27/08/2019 AccorHotels review

Comfortable, stylish, lovely staff

Dear Guest, Thank you for your nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

The surroundings are beautiful

TripAdvisor rating 3.5/5

Camy28 Couples - 26/08/2019 TripAdvisor review

The room was quite small but nice, the location at 30 - 40 minutes from the city center depending on what kind of ticket transport did you have, the hotel is located near a beautiful lake and each night you can see rabits ducks

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Relaxing, comfortable stay

Customer review rating 4.2/5

Karolina Couples - 22/08/2019 AccorHotels review

The ambient in the hotel was relaxing, especially in the restaurant. Room was ok for me but slightly too narrow for my partner. The bed was large and comfortable with a huge quilt for two people which was really great. The bed might be too soft for people with back problems though. The attention to details could help, for e.g. windows frames where slightly dirty and the curtain was broken, but nothing really serious... The fridge in the room was super useful, and every day's new bottle of water very appreciated. The old lift has its charm but is pretty small, just for one person with luggage. Breakfast absolutely amazing! The staff was ok, especially at the reception desk. Location was very good, close to the airport with easy access to the center. So you can relax far from the busy city and still get there quickly, not mention the beautiful lake around. The only minus is the absence of crosswalk to the other side of the road.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

regularly staying there

Customer review rating 4.2/5

Anonymous Business - 21/08/2019 AccorHotels review

Regularly staying there: Overall fine, some items in the room might not always work. Reception staff good, gym could be improved or open longer

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. Thanks for staying with us :) Kind regards,

Convenient close to airport

Customer review rating 4.2/5

Morten Business - 21/08/2019 AccorHotels review

Convenient close to the airport. Expensive breakfast. Slow public transport

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. We hope to welcome you soon! Sincerely, Mercure Amsterdam West
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