Hotel - Mercure Hotel Amsterdam West
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam West

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3.5/5 1,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

  • 152 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Satellite/cable colour TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WiFi in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,980 reviews

Our guest reviews for Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,178 reviews
AccorHotels certified review
Chris W. Business - 18/06/2018
« Business Trip »

Friendly staff, good facilities great atmosphere -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
John M. Business - 18/06/2018
« quite good, people are very nice, hotel needs a bit of work »

overall good.hotel elevator by guest rooms needs to be updated--cracked tile on floor, small. Shuttle service to/from airport is good. Restaurant menu needs more choices. Why do I not receive Accor points just because I did not pay directly for the room--Hilton, Marriott, and other hotels give point to the person who stays in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the elevator, you are so right! Will be fixed before summer, thank you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Rachael S. Couples - 17/06/2018
« Perfect »

Lovely hotel Really clean Very helpful staff About 10 15 mins to Amsterdam center by bus There is a Lake close by ,lovely for evening walks and lil beach bar. Very handy BP garage right next door, where we would get breakfast and takeaway coffee. As the only down side to breakfasts at the hotel is that it was 22euros each and we don't eat much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

TripAdvisor review
Couples - 17/06/2018
« Great stay at the Mercure »

Our hotel room was very nice and clean. The free shuttle bus from the airport to the hotel was a great perk. Everyone was very helpful. Bus stop across the street and very easy to get to Central Amsterdam.

TripAdvisor review
Solo travel - 16/06/2018
« Overnight stay good but not the best experience for park, sleep and fly option »

I booked the option park sleep and fly. Room was good. Not too big but enough to have two beds (I needed one since I traveled alone). It was clean without any remarks. The only remark was on the shuttle from the Airport. At the board the time table was indicated it is said only to call in the time from 14-16 (if not mistaken) since otherwise the bus won't show up. I arrived at the bus station at 20h20 (mean missing the bus at 20h15) and since the next bus hasn't show up I called the hotel at 20h50 in order to check. They sent the bus and it arrived at 21h08. Advice is ether to call right away or just take a public transport (you have to pay for it but it takes less time if you know in advance there is no shuttle or it is full). If you prefer the same hotel group, my advice would be Ibis since you have the bus more often.

AccorHotels certified review
John Business - 15/06/2018
« Exceeded my expectations through a number of little extras. »

Really appreciated an early check-in, loan of an iPhone charger and upgraded room. Fantastic!

AccorHotels certified review
Jane Friends - 13/06/2018
« Very enjoyable stay »

We had a very nice, reasonably sized room. Everything was clean, the bed was comforatble, the wifi worked well, breakfast in the restaurant was very pleasant. The hotel is near a bus stop, and it takes under 45 minutes to get to the city centre. Would absolutely recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Frau H., Wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Amsterdam West. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Frans van de Laak General Manager

AccorHotels certified review
Wendy Couples - 09/06/2018
« Room is spacious and nice and staff is very friendly. »

Although the hotel is a bit far out from centre of Amsterdam, but a 15/20 minutes' walk will take you to the tram stop. We stayed in the privilege room with free mini bar. Room is clean and spacious. The free shuttle to and from airport is a plus. Staff is super nice and helpful. I forgot my ring in the room and the staff retrieved it and posted it back to me on the day. A big thanks to Hedwig who I spoke to! All in all, very happy with our stay and we will definitely recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Anonymous Business - 08/06/2018
« For a 4 star - it was very basic »

- room very small - wall damage - very small télévision - light management was difficult to manage andI had to click on all individual light ...Near to the parking. Conclusion really not a four star

AccorHotels certified review
Christine Couples - 08/06/2018
« Very pleasant stay. »

The hotel was clean, well organized and the setting was so relaxing with the surrounding pond and gardens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Leslie Couples - 08/06/2018
« Perfect spot between the airport and city center »

Great location for easy access to the airport and city center. Our room was spacious and stylish. Extremely comfy bed! Helpful front desk personnel upon check in. Would stay again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Anonymous Solo - 07/06/2018
« Winifred H. »

Driver of shuttle helpful and friendly. Receptionist friendly and efficient. Room clean and comfortable. Only problem- lift doors that need to be held open making getting in and out with luggage difficult.

AccorHotels certified review
Anonymous Business - 06/06/2018
« Excellent hosts »

Close to Schipol Airport - friendy, service-oriented staff who solve ALL your problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Terence Couples - 05/06/2018
« Convenient, accessible,comfortable and welcoming . »

Airport shuttle frequent and easily accessed. The hotel is set in pleasant surroundings with good local bus services to the city and beyond. Staff are cheerful, helpful and efficient. Rooms are clean and well appointed. Restaurant and bar service excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Ian Business - 03/06/2018
« satisfactory stay »

Pleasant gardens Unvarying food Could be a long walk to room

AccorHotels certified review
Anonymous Solo - 01/06/2018
« Staff who do more than expected »

I like the location of the hotel, in a quiet area but still only 7 minutes from the airport. My room looked over the pond and garden, which was very relaxing. Breakfast was good and varied, in a spacious dining area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West! I also read your mail today, thank you! I am very happy you received your belongings and I am also very proud we have a great staff taking care of our gurests! We will for sure share your email with Denice, it will make her happy knowing that the service provided is well appreciated! Thank you again for sharing your experience, and we hope to visit you again in Amsterdam in the near future! Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Francisco V. Families - 30/05/2018
« Good 4 star hotel »

Fast check in procedure, great staff at front desk. Clean room, bar and restaurant. Quiet environment. Very convenient for a night before an early flight from Schiphol.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Weera Couples - 29/05/2018
« Nice hotel near Schiphol airport »

Everything was as we expected and satisfied. Location was good. Surrounding area was quiet and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

AccorHotels certified review
Kate Couples - 29/05/2018

Quick and easy good size rooms

AccorHotels certified review
Laura R. Friends - 28/05/2018
« Amazing »

Really enjoyed our stay at the hotel. Plenty of selection at breakfast. Rooms are done to a high standard. Quiet location and convenient to get to the airport and Amsterdam central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

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