Hotel - Mercure Hotel Amsterdam West
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam West

3.5/5 1,246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

  • 152 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Satellite/cable colour TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,510 reviews

Our guest reviews for Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,246 reviews
Luke Friends - 11/12/2018 AccorHotels certified review
« Mr Luke J. »

The stay itself and rooms were excellent. The head bar man in the evenings was rude. All he did was moan. No service whatsoever. He made us drink elsewhere due to his bad attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Beverley B. Couples - 11/12/2018 AccorHotels certified review
« Very very comfortable stay and great staff. »

Lovely hotel lovely staff a very enjoyable stay, will be staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Nicole Couples - 10/12/2018 AccorHotels certified review
« NOT a four star hotel »

Felt like a cruise ship. The halls are extremely narrow. The doors are side by side. There is no conditioner. There is no wash clothes. Housekeeping is very unreliable. Dirty dishes were left in our room everyday and not replaced. Before we even arrived I sent an email and never got a response. The people at the desk are friendly. The bartender is not very friendly. We went for wine glasses and he made sure to dig out the cheapest smallest glasses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Laura S. Business - 10/12/2018 AccorHotels certified review
« My room, the staff, and the dining in the hotel exceeded my expectations. »

Wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

The N. Couples - 09/12/2018 AccorHotels certified review
« Lovely clean room, made to feel welcome and staff very helpful »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Fatma Couples - 09/12/2018 AccorHotels certified review
« Nice clean rooms but location not brilliant for city centre »

Courteous and helpful staff. Lovely clean room. Breakfast satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West ,

Chanel Couples - 09/12/2018 AccorHotels certified review
« Miss »

Lovely, rooms very clean and staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Lynne C. Business - 07/12/2018 AccorHotels certified review
« Very friendly, nice hotel. Used many times and will continue to use in the future »

This is a very welcoming hotel, regardless of the time you arrive/depart and is easy to get to. The hotel has all the amenities you require for a comfortable nights stay

Juni Couples - 05/12/2018 AccorHotels certified review
« Not clean not good »

The rooms were not cleaned because the sheets weren't changed during our 3 nights stay. Also were very dusty. The first day the towels were not vhanged and the sevond day only one towel was changed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Kostis K. Couples - 05/12/2018 AccorHotels certified review
« Νice warm hotel outside of Amsterdam »

(+) comfortable beds, pillows, warm room, friendly staff, good wifi, good food (-) far from center (bus needed), expensive private parking (17€/day), expensive breakfast, poor view (parking and national road view)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Becca Couples - 05/12/2018 AccorHotels certified review
« Great! »

Very pleasant experience at this hotel. The staff were so friendly and helpful and the rooms and amenities were exactly what we needed. The transport links were great. Very luxurious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Jan Families - 03/12/2018 AccorHotels certified review
« Prima »

Prima hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Anonymous Couples - 01/12/2018 AccorHotels certified review
« Pleasant staff and clean facilities. »

Check in was excellent as staff was very congenial and answered several questions.

Claudio Business - 30/11/2018 AccorHotels certified review
« A comfortable night »

Relaxing atmosphere, clean room, bathroom large and well equipped

Louise Couples - 29/11/2018 AccorHotels certified review
« Pleasant stay »

The stay was OK, upon arriving at the hotel via taxi it was evident that a shuttle service run which we were not made aware of, which would have saved us some euros. The hotel was clean, businesslike, with friendly staff on reception. Not too far from the city center or too far from the airport, however, it must be noted that the nearest bus stop is a 5 - 10-minute walk away, but buses run regularly. Had to ask for bus timetable, this service was not clearly available. Food was plentiful, however vastly overpriced and was cheaper to head into the centre for food.

Asrar S. Business - 29/11/2018 AccorHotels certified review
« Clean and ambient room »

Perfect

Anonymous Business - 27/11/2018 AccorHotels certified review
« thank you »

Nice!

Steven V. D. L. Solo - 26/11/2018 AccorHotels certified review

Always relex and good service from Moos & Karim super

Anonymous Business - 25/11/2018 AccorHotels certified review
« excellent stay, close by the office »

efficient as usual

Anonymous Business - 25/11/2018 AccorHotels certified review
« Cleaning not sufficient »

The rooms are a bit run down...and cleaning was poor. Hairs found on bed in 2 rooms and bathroom was not cleaned well as browning between tiles starts to show.

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