Hotel - Mercure Hotel Amsterdam West
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam West

3.5/5 1,246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
    • German
    • English
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

  • 152 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Satellite/cable colour TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,496 reviews

Our guest reviews for Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,246 reviews
Lynne C. Business - 07/12/2018 AccorHotels certified review
« Very friendly, nice hotel. Used many times and will continue to use in the future »

This is a very welcoming hotel, regardless of the time you arrive/depart and is easy to get to. The hotel has all the amenities you require for a comfortable nights stay

Juni Couples - 05/12/2018 AccorHotels certified review
« Not clean not good »

The rooms were not cleaned because the sheets weren't changed during our 3 nights stay. Also were very dusty. The first day the towels were not vhanged and the sevond day only one towel was changed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Kostis K. Couples - 05/12/2018 AccorHotels certified review
« Νice warm hotel outside of Amsterdam »

(+) comfortable beds, pillows, warm room, friendly staff, good wifi, good food (-) far from center (bus needed), expensive private parking (17€/day), expensive breakfast, poor view (parking and national road view)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Becca Couples - 05/12/2018 AccorHotels certified review
« Great! »

Very pleasant experience at this hotel. The staff were so friendly and helpful and the rooms and amenities were exactly what we needed. The transport links were great. Very luxurious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Wow, thank you for you nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Jan Families - 03/12/2018 AccorHotels certified review
« Prima »

Prima hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for you nice feedback. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Anonymous Couples - 01/12/2018 AccorHotels certified review
« Pleasant staff and clean facilities. »

Check in was excellent as staff was very congenial and answered several questions.

Claudio Business - 30/11/2018 AccorHotels certified review
« A comfortable night »

Relaxing atmosphere, clean room, bathroom large and well equipped

Louise Couples - 29/11/2018 AccorHotels certified review
« Pleasant stay »

The stay was OK, upon arriving at the hotel via taxi it was evident that a shuttle service run which we were not made aware of, which would have saved us some euros. The hotel was clean, businesslike, with friendly staff on reception. Not too far from the city center or too far from the airport, however, it must be noted that the nearest bus stop is a 5 - 10-minute walk away, but buses run regularly. Had to ask for bus timetable, this service was not clearly available. Food was plentiful, however vastly overpriced and was cheaper to head into the centre for food.

Asrar S. Business - 29/11/2018 AccorHotels certified review
« Clean and ambient room »

Perfect

Anonymous Business - 27/11/2018 AccorHotels certified review
« thank you »

Nice!

Steven V. D. L. Solo - 26/11/2018 AccorHotels certified review

Always relex and good service from Moos & Karim super

Anonymous Business - 25/11/2018 AccorHotels certified review
« excellent stay, close by the office »

efficient as usual

Anonymous Business - 25/11/2018 AccorHotels certified review
« Cleaning not sufficient »

The rooms are a bit run down...and cleaning was poor. Hairs found on bed in 2 rooms and bathroom was not cleaned well as browning between tiles starts to show.

Angelica Couples - 25/11/2018 AccorHotels certified review
« Comfiest bed away from home! »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelica Guadalupe A., Thank you for the kind review of your recent visit to the Mercure Hotel Amsterdam West. We are delighted that you enjoyed your stay with us and hope it is not too long before we have the pleasure of welcoming you back. Warm regards, Mercure Hotel Amsterdam West

P H. Families - 23/11/2018 AccorHotels certified review
« A really good, spacious hotel in an almost rural setting. »

The hotel is in immaculate condition and has good sized rooms and for Amsterdam, very spacious public areas and restaurant. Buffet breakfast was outstanding. My room had a king size bed which was very comfortable and the pillows were fine. Had a spacious desk with good lighting and comfortable chair plus there was another large extremely comfortable chair for relaxing or watching the many available TV channels. The bathroom was new, sparkling white and black tiles with stainless steel fittings. Shower strength was good. Usual soaps, lotions, shampoo's. Meals excellent and staff helpful. Regular shuttle bus to Schipol. Tea and coffee facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister H., Wow, thank you for your nice review! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Accommodating you was our pleasure! We hope to see you next time. Sincerely, Mercure Hotel Amsterdam West

George Business - 21/11/2018 AccorHotels certified review
« Friendly service in a comfortable, modern hotel. »

Very warm welcome, great meeting facilities and a comfortable, modern and quiet room. Everything I needed for a short business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George C., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Amsterdam West

Anonymous Business - 19/11/2018 AccorHotels certified review
« Comfort »

Easy to reach, comfortable bed, plentiful breakfast and good lunch. Soundproofing could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asa N., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Amsterdam West

Willy B. Families - 15/11/2018 AccorHotels certified review
« Largely met my expectations. »

The hotel met my expectations as to cleanliness, price and sevice. I was disappointed in the description of the coupon that could be redeemed at the bar or restaurant. It was not clear to me that "restaurant" did not include "breakfast". I will not go to the trouble of saving costs to the hotel in the future. Except that that attitude is counter to my desire to conserve resources. The final conclusion is that the coupon does nothing to encourage me to save costs to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear william t., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Amsterdam West

Ge Business - 14/11/2018 AccorHotels certified review

Good bed, fresh room (window was open, which was great); I missed info wrt TV channels, stairway side were very dusty. Catering during course was excellent (snacks at coffee corner were excellent); water glasses I found too small. Menu card: not much to choose.

L. G. Couples - 13/11/2018 AccorHotels certified review
« Nice hotel service could step up a notch »

Nice hotel. When we called from the airport to request shuttle service were advised that the shuttle had a flat tire and that we should take a taxi or one of 2 public busses to get to hotel. We chose the public bus and had to drag ouR suitcases a couple of blocks & across the highway. Would have been nice if the front desk had said, take a cab & we will reimburse you. Nice room. Restaurant a little pricey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. During your arrival our shuttle bus had a flat tire, we do apologize for this but unfortunately these are extraordinary circumstances that are out of our control. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Hotel Amsterdam West

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