Mercure Hotel Amsterdam West 4 stars

TripAdvisor rating 3.5/5 1,300 reviews
Mercure Hotel Amsterdam West
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Room 1

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Hotel extras

  • Airport Shuttle Service Available

  • Free WiFi

  • Private Car Park

  • Family Rooms

  • Buffet Breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW
amsterdam
netherlands

Tel: +31205126767

Fax: (+31)20/6159027

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   69 Anderlechtlaan

  • MERCURE HOTEL AMSTERDAM WEST :   397 Anderlechtlaan

  • By plane

    AMSTERDAM SCHIPHOL At 8km / 4 miles - Shuttle free

  • By plane

    ROTTERDAM ZESTIENHOVEN At 59km / 36.66 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 9.4km / 5.84 miles

  • By helicopter

    SCHIPHOL HELIPAD At 8km / 4.97 miles

  • By car

    A4 EXIT 1 SLOTEN At 1km / 0.62 miles

  • By train

    AMSTEL STATION At 9.3km / 5.78 miles

  • By train

    CENTRAAL STATION At 9.4km / 5.84 miles

  • By train

    RAI STATION At 6.8km / 4.23 miles

  • By train

    SCHIPHOL At 8km / 4.97 miles

  • By train

    WTC ZUID STATION At 5.6km / 3.48 miles

GPS :52.337578, 4.817787

Our accommodations

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

Standard Non Smoking Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Non Smoking Room with 1 kingsize bed and sofa

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Single Room

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

AT WEST

Type of cuisine: French

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Lunch

08:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

We would love to welcome you to our cosy bar, where you can enjoy an early morning coffee, a tasty lunch or a delicious glass of flavours from the cellar' during the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 24

  • Maximum size: 230

  • Maximum capacity: 160 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,082 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,300 reviews

Great stay,cheapest in the area

Customer review rating 4.2/5

Jose F. A. Friends - 11/08/2019 AccorHotels review

I booked a one night stay here and it was great. Not expensive eventhough it was booked last minute. Room was nice a spacious. Really nice bathrooms Another plus,they have a shuttle to the airport every 30 mins starting at 6am, for 5£ per room

Dear Guest, Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West
Customer review rating 4.2/5

Alexander Couples - 10/08/2019 AccorHotels review

Airport shuttle, fantastic. Connections to the city, not bad. Room aesthetic, nice. Bathroom cleanliness, good. Room amenities, okay. Buffet breakfast, good. Overall, good.

Dear Guest, Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Pleasant stay!!

Customer review rating 4.2/5

Anonymous Couples - 07/08/2019 AccorHotels review

Helpful staff, clean rooms, chilled atmosphere. Breakfast was delicious, loved the daily dinner menu option.

Dear Mrs. U., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

Not at all good

Customer review rating 4.2/5

Daniel P. M. Friends - 07/08/2019 AccorHotels review

The room for its cost was not good I stayed for 3 nights at a cost of €374 the room had no iron no iron board the nice from the people on the deck at 2am was loud and noisy the beds were justn2 single beds pushed together with a double mattress on. I visited with mates and played same price there room had everything in and there still got an upgrade.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frans van de Laak General Manager

Awesome Hotel, Awesome People

Customer review rating 4.2/5

Nicki Families - 07/08/2019 AccorHotels review

The hotel staff was so nice! They spoke both English and Dutch, which made it easy for them to help me with ordering pizza. The bed was so comfy and big (king size)! The only concern I had was that the water from the shower got all over the bathroom floor because there was no shower door. Thanks for an awesome stay!

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

Clean & welcoming

TripAdvisor rating 3.5/5

Stuart R Friends getaway - 07/08/2019 TripAdvisor review

About 40mins via bus to Amsterdam square but not a problem, just don't stay out too late otherwise Uber..... Staff all very helpful & welcoming, rooms very clean & tidy, Food excellent choice & plenty of it. Would recommend anyone to stay

Dear Guest, Thank you for taking the time to review your stay. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Great place & friendly staff all round

Customer review rating 4.2/5

Stuart R. Friends - 06/08/2019 AccorHotels review

Very pleasant, helpful staff great food & accommodation definitely recommended

Dear Guest, Thank you for your nice review! I hope you enjoyed the hotel and enjoyed Amsterdam. See you next time! Kind regards, Mercure Amsterdam West

A wonderfull short holiday

Customer review rating 4.2/5

Ken G. Couples - 05/08/2019 AccorHotels review

We enjoyed staying at the Mercure hotel it was convenient, clean, good price, friendly staff .

Dear Guest, we thank you so much for your review that helps us improve. We strive every day to make our guests shine with happiness. We feel very happy that your stay was satisfying. We hope to welcome you again very soon!

Great stay

Customer review rating 4.2/5

Hillel Families - 27/07/2019 AccorHotels review

Great stay

Thanks :) We loved having you here :) Hope to see you soon in our hotel!

Acceptable affordable hotel near the airport and my business meeting

Customer review rating 4.2/5

Colin B. Business - 25/07/2019 AccorHotels review

The room was clean basic and comfortable. The surrounding, corridors and general areas were practical but not welcoming. The staff, particularly in the bar in the evening were helpful, and the salad I had in the evening was good. Breakfast was overpriced for what it was.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frans van de Laak General Manager

great value for money

Customer review rating 4.2/5

Anonymous Business - 25/07/2019 AccorHotels review

fast checkin and check out, good Price with breakfast included, profesional and adequate room and facilities diligent and efficient personnel

Dear Mr. Antonio Mr G., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

It's ok. Nothing spectacular

Customer review rating 4.2/5

Deborah C. Friends - 25/07/2019 AccorHotels review

In general the staff we had contacted were friendly. Suggest the hotel could check all the facilities or equipment if they are in good condition - the light in the mini fridge in our room kept flickering during our entire stay.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frans van de Laak General Manager

Clean rooms; Denise was excellent and went beyond helping us...really appreciated. Food was great!!

Customer review rating 4.2/5

D &. K. A. Friends - 24/07/2019 AccorHotels review

We appreciated all the really great advice Denise gave us. Made our trip into Amsterdam much more prepared. We missed that we could have purchased a bus card at the hotel... our over site. All staff very friendly. The bus stop 397 was an excellent source to get into downtown.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with Denice! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

Wonderful room with great breakfast and very helpful staff.

Customer review rating 4.2/5

Joan I. Friends - 23/07/2019 AccorHotels review

We are from Canada and did not know Amsterdam at all. Your staff helped plan our day and told us the hot spots to see and how to get there. Breakfast the next morning, was superb. Spent the night in the bar and were impressed by that as well.

Dear Mr. I., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frans van de Laak General Manager

Need improving on customer service at the front desk

Customer review rating 4.2/5

Tammykraemer Couples - 22/07/2019 AccorHotels review

Overall, I loved it . Room is nice, bartender is friendly. View is great but I would rate 8 if I receptionist was more helpful and kind to me. In my experience, I think they need they need to work out on their communication to customers. If they do, you will deliver the better standard in your service to clients.

Will be back again

Customer review rating 4.2/5

Ryan K. Friends - 21/07/2019 AccorHotels review

It was good memory we are stay in Holland ! Weather is quit chilly even summer but we really enjoyed out summer holiday in there. Room is clean and good condition but little bit far from city centre . we have rent car so it doesn't really matter to us and hotel also provide free suttle bus maybe . one thing that i surprised is we want to ride bike to tour in near but rent fee is too expensive . considering to guest to free or less fee to rent .

Dear Guest, We very much appreciate your kind words regarding your stay at our lovely hotel :) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff members. We hope to see you soon and wish you all the best :) Sincerely, Mercure Amsterdam West

Miss

Customer review rating 4.2/5

Courtenai C. Couples - 18/07/2019 AccorHotels review

Great hotel! The bed was amazing and breakfast was delicious, although slightly overpriced. Couldn’t of asked for more, rooms were very clean and tidy and hotel staff were friendly, helpful and spoke very good english. Will definitely be coming back and will recommend this hotel to anyone wanting to visit Amsterdam.

Peaceful place

Customer review rating 4.2/5

Vitale Business - 17/07/2019 AccorHotels review

I arrived too early - at 9:10 and my room wasn't ready. In addition, it appeared that the room was not booked for me (my fault). I was lucky that the room was available for 6 nights, so I booked the room right there! So I waited a little and went for breakfast in hotel's restaurant. I am very thankful for a kind assistance to Garry who took care of my bags as it was not safe leaving my belongings in the lobby or near the restaurant table. The personnel is very nice and polite. Room was clean and cozy. I could see rabbits in the yard. Very good atmosphere. Food is delicious. Everything's in place, so you can focus on things you came to Amsterdam for!

Dear Guest, Wow, thank you for your nice review! We realy love our rabbits too :) We hope to see you next time. Kind regards, the staff of Mercure West

Great

Customer review rating 4.2/5

Alex G. Solo - 15/07/2019 AccorHotels review

Short stay but great service as usual. Good value for money with no complaints.

Thank you :) We loved having you here. See you nex time!
Customer review rating 4.2/5

Anonymous Business - 12/07/2019 AccorHotels review

Stay was uneventful. There was a crack in bedroom window and the trash can in the bathroom was missing its top.

Dear Guest, Thank you for taking the time to review your stay. We will take a look at the window. Also on the can in the bathroom is no top border :) That is correct We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West
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