Mercure Hotel Amsterdam West 4 stars

TripAdvisor rating 3.5/5 1,324 reviews
Mercure Hotel Amsterdam West
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Room 1

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Hotel extras

  • Airport Shuttle Service Available

  • Free WiFi

  • Private Car Park

  • Family Rooms

  • Buffet Breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • AMSTERDAM SCHIPHOL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Hotel Amsterdam West

Oude Haagseweg 20
1066 BW
amsterdam
netherlands

Tel: +31205126767

Fax: (+31)20/6159027

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   69 Anderlechtlaan

  • MERCURE HOTEL AMSTERDAM WEST :   397 Anderlechtlaan

  • MERCURE HOTEL AMSTERDAM WEST :  

  • By plane

    AMSTERDAM SCHIPHOL At 8km / 4 miles - Shuttle free

  • By plane

    ROTTERDAM ZESTIENHOVEN At 59km / 36.66 miles

  • By boat

    AMSTERDAM CENTRAL STATION At 9.4km / 5.84 miles

  • By helicopter

    SCHIPHOL HELIPAD At 8km / 4.97 miles

  • By car

    A4 EXIT 1 SLOTEN At 1km / 0.62 miles

  • By train

    AMSTEL STATION At 9.3km / 5.78 miles

  • By train

    CENTRAAL STATION At 9.4km / 5.84 miles

  • By train

    RAI STATION At 6.8km / 4.23 miles

  • By train

    SCHIPHOL At 8km / 4.97 miles

  • By train

    WTC ZUID STATION At 5.6km / 3.48 miles

GPS :52.337578, 4.817787

Our accommodations

Choose the room that meets your requirements from our room categories. Sleep in a Standard room, a Privilege room with a garden view, or a spacious Junior Suite.

Standard Non Smoking Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Non Smoking Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Non Smoking Room with 1 kingsize bed and sofa

  • Max. number of persons: 3
  • Area: From 27
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Single Room

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

AT WEST

Type of cuisine: French

Photo non contractuelle / Strictly non binding

The recently renovated Wines & Dishes Restaurant offers an extensive choice of healthy, tasty and light meals prepared with a variety of fresh produce. Each dish is prepared with simple, natural ingredients. You will taste the difference.

Lunch

08:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

We would love to welcome you to our cosy bar, where you can enjoy an early morning coffee, a tasty lunch or a delicious glass of flavours from the cellar' during the evening.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 24

  • Maximum size: 230

  • Maximum capacity: 160 people

Find out more

Our guest reviews for
Mercure Hotel Amsterdam West

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,401 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,324 reviews

I will be back to your hotel.

Customer review rating 4.2/5

C. M. Business - 11/11/2019 Confirmed reviews AccorHotels

Nice room and very clean Breakfast was good and enough. Staff at hotel were not friendly. But the bus transfer driver from airport to hotel was very nice guy.

Dear Guest, Thank you for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Mr

Customer review rating 4.2/5

Razvan N. Business - 10/11/2019 Confirmed reviews AccorHotels

I really liked the hospitality and professionalism of the employees and the fact that there is a minibus that transports people from the airport to the hotel. I have nothing negative to comment on, maybe the rooms are quite small, as is the bathroom.

Dear Razvan N., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Ok

Customer review rating 4.2/5

Kirsty Couples - 10/11/2019 Confirmed reviews AccorHotels

Nice hotel..... Can't fault it but quite far away from town mad an absolute nightmare to get home at night. Bus stop 5 mins walk from hotel can print bus schedule off of hotel website. Cost €2.50pp one way. Getting into to town no problem. Where bus drops you off is about 25min walk into the biz so you need to remember you have that same walk back at the end of the night and if it's after midnight the bus changes to night bus an no longer goes to that stop. Cost us €30 2 nights in a row to get taxi back to hotel as clildnt find stop for night bus. If I returned to Amsterdam I would stay somewhere more central

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. Sincerely, Mercure Amsterdam West

Good enough

Customer review rating 4.2/5

Joakim Business - 08/11/2019 Confirmed reviews AccorHotels

Meetingrooms with coffe area ++ General envirement incl resturant + Resturant menu (to few dinner selections) - Elevator for rooms located far from reception - Room layout & tidyness + No door to shower -

Dear Guest, Thank you for taking the time to share your feedback. Your feedback helps us a lot! Sincerely, Mercure Amsterdam West

The experience was very good.

Customer review rating 4.2/5

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels

Rooms were clean and the beds very comfortable. Service in all areas was very good. We were pleasantly suprised at the quality of the food in the resturant.

Dear Gordonfettes D., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Okay...but...

Customer review rating 4.2/5

Sean G. Business - 08/11/2019 Confirmed reviews AccorHotels

I was staying in room 310 where the door does not close properly unless firmly pressed. I imagine the door just needs a little adjustment to enable it to automatically close and lock. Please investigate. It should be noted that I had left the room for breakfast, and didn't notice that the door was just sat on the latch, not locked. My collogue noticed when passing and pulled the door shut.

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Sincerely, Mercure Amsterdam West

Good but it was better year ago

Customer review rating 4.2/5

Oleg G. Friends - 06/11/2019 Confirmed reviews AccorHotels

Good hotel with the perfect breakfast close to the airport. But I asked every day to recharge the room door keys because they did not open the door. All three days. Also, if you have a kettle and tea in a room, so why there are no cups? Third, I have tried to wait for a shuttle bus late evening 50 minutes. Why the hotel did not send any information to me that the highway is closed for reconstruction and the shuttle bus schedule was changed?

Dear Guest, Thank you for your feedback. Unfortunatelly we cannot do anything about the construction work. We did inform all our guest about this contructtion work. Therefor our shuttle had some delay. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Pleasant holiday

Customer review rating 4.2/5

Noorlin H. H. Couples - 06/11/2019 Confirmed reviews AccorHotels

Hotel very clean, friendly and helpful staff. Good location away from bustling city.

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

It was fine.

Customer review rating 4.2/5

Anonymous Families - 03/11/2019 Confirmed reviews AccorHotels

Staff were friendly and helpful.

Convenient as is closed to the office. Overall OK.

Customer review rating 4.2/5

Jose L. Business - 02/11/2019 Confirmed reviews AccorHotels

Staff fine. Wifi was very slow. TV channels (Spanish) not working well, stopping every few seconds.

Cold

Customer review rating 4.2/5

Sorin D. Business - 31/10/2019 Confirmed reviews AccorHotels

Not very well, It was cold even I started the heating, the boiler was dirty or rusted .. I didn't investigated. The breakfast price is overrated for what is offered (Eg. best diner plate plus a bear in your hotel is less than the breakfast) .. And I didn't got the idea with those socks left in the closed .. maybe you can clarify this for me. Thank you

Dear Guest, Thank you for taking the time to review your stay. We appreciate your sharing your concerns. I have send you a private e-mail. Maybe we can be of your assistance. Kind regards, Mercure Amsterdam West

Prima voor de prijs

Customer review rating 4.2/5

Felix V. R. Solo - 30/10/2019 Confirmed reviews AccorHotels

Relaxing stay. Service was fine, staff helpfull. Actually no complaints.

Beste gast, Bedankt dat je de tijd hebt genomen om jouw feedback te geven. We hopen je snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Mercure Amsterdam West

Handy to airport and great one night stay

Customer review rating 4.2/5

Roland E. Couples - 29/10/2019 Confirmed reviews AccorHotels

Clean and tidy bedroom. Helpful staff and good dinner.

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West
Customer review rating 4.2/5

Frantidek Business - 28/10/2019 Confirmed reviews AccorHotels

Excelent

Dear Guest, Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Lovely, accommodating staff

Customer review rating 4.2/5

L. Friends - 28/10/2019 Confirmed reviews AccorHotels

Absolutely enjoyable stay. Lovely staff Clean, spacious room with ample storage space. Would recommend that shower is cleaned properly as there is a bit of grime. Staff were very helpful when requesting room change (issue with bed). Breakfast offers a good range of food. Quiet hotel mainly used by business people. Free shuttle from airport is incredibly useful, otherwise 5EUR per room to the hotel is a good deal. Only issue is located on a busy dual carriageway type road. A little difficult getting to bus stop as road isn't built for pedestrians. Overall good stay. Would recommend for those on a budget. Travel costs 2,50 towards city centre 20 minute journey

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

It was good

Customer review rating 4.2/5

Natalia R. Couples - 27/10/2019 Confirmed reviews AccorHotels

The stay was good onlt down side was that we found a used condom under our bed

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. We hope to welcome you next time! Enjoy your day! Sincerely, Mercure Amsterdam West

Comfortable airport hotel with a friendly staff, lovely lobby and nice breakfast.

Customer review rating 4.2/5

Jeffrey W. Business - 26/10/2019 Confirmed reviews AccorHotels

We had a lovely stay in the hotel, which was practically located at the airport. The staff was very competent and friendly. And the lobby was well decorated and the breakfast quite nice. All at a reasonable price.

Dear Guest, Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West

Great location, reception staff were wonderfull and very informative.

Customer review rating 4.2/5

Annette Couples - 26/10/2019 Confirmed reviews AccorHotels

We have absolutely nothing negative to say about our stay, room was great, comfortable and quiet.

Dear Annette S., We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Amsterdam West

Lovely hotel a little to far from Amsterdam central very expensive breakfast

Customer review rating 4.2/5

Syreete S. Couples - 25/10/2019 Confirmed reviews AccorHotels

Lovely hotel really comfortable beds, however finding out breakfast was €23 was a big shock to us how can you justify that price for some boiled eggs and cereal!

Dear Guest, Thank you for taking the time to review your stay. Your feedback helps us a lot. Sincerely, Mercure Amsterdam West

Friendly staff, nice room in quiet location.

Customer review rating 4.2/5

Garry Solo - 24/10/2019 Confirmed reviews AccorHotels

I arrived and left the hotel via the shuttle bus which was helpful. Staff were friendly and efficient. My room was very nice with everything I needed. The speed of the free wi-fi was impressive. The hotel's location was out of the way but convenient for my needs. I experienced no problems during my stay.

Dear Garry H., Wow, thank you for your nice review! Accommodating you was our pleasure! We hope to see you next time. Kind regards, Mercure Amsterdam West
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