Hotel - Sofitel Luxembourg Europe
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Sofitel Hotel

Sofitel Luxembourg Europe Hotel

4, Rue du Fort Niedergrunewald  Quartier Européen Nord  Plateau de Kirchberg 
2015  LUXEMBOURG
LUXEMBOURG

929 reviews
TripAdvisor Rating Based on 929 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

  • 109 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,762 reviews

Our guest reviews for Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 929 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Magnus C. Business - 22/07/2017
« Excellent business hotel »

Efficient and friendly service, good food and attractive environment.

AccorHotels certified review
Anonymous Business - 20/07/2017

Total under all expectations. First I booked 100 rooms to find out only a few weeks before the event that half of the team have to move to another Sofitel. Big impact on the agenda. Secondly the room setup for 100 people was incredible bad. Half did not see anything due to large pillars in the middle of the room. Sofitel was surprised when I asked for a microphone so people could hear. Mike stopped working half way through. Attitude of organizers below par. Sub zero. Last surprise was that I needed speaker so a phonecall could be aired in the room. Sofitel had nothing to offer to make this work.

AccorHotels certified review
Alex Couples - 18/07/2017
« Excelent Hotel and staff »

Amazing staying, hotel staff very kind and helpfull, one of the best stays we had

AccorHotels certified review
Rahula W. Business - 16/07/2017
« Good »

Front desk service is very good

AccorHotels certified review
Peter L. Families - 16/07/2017
« Experience »

Dedicated staff, comfortable room and cleaned.

AccorHotels certified review
Serena Business - 15/07/2017
« comfortable stay »

the stay was ok, the staff were very attentive and kind. The rooms were large and comfortable. I tried to call room service at midnight and no one answered there or reception so i could not order anything. There was no shower gel in the shower just shampoo and conditioner which is not helpful

AccorHotels certified review
Anonymous Business - 14/07/2017
« Great »

I have stayed many times in this hotel and this time my stay was a long one. I found everyone exceptionally helpful and kind

AccorHotels certified review
Simon Couples - 12/07/2017
« Nice Hotel »

A nice hotel with friendly and caretaking staff! The location, a extensive constuction site all around, is not favourable for a vacation visit. Also during the weekends all restaurants in the hotel and all around are closed. The only good option is take the local bus (evrery 20 min's) into town to find any activity. This will take about 20 min's. So after friday morning untill monday afternoon the surrounding and hotel are deserted.

AccorHotels certified review
Business_in_lux Business - 12/07/2017
« Bathroom was filthy »

My service and meal at the Sofitel last week were lovely; however my bathroom was filthy. There was lots of fresh mildew in the shower. The shower-head made an awful noise so you could not turn the power up as the squeal was too loud right next to your head. When I first turned on the shower, I was sprayed in the face as the cleaners or last user had not turned the head to actually point in the shower. Had I not been there for work, I would have asked to be moved. I will not be staying at the hotel again. My room was not up to Sofitel standards and it really surprised me. I said this to the staff upon my checkout and have not heard anything back from them.

AccorHotels certified review
Jsw Couples - 12/07/2017
« Excellent hotel  »

The hotel is extremely good and well placed for ease of access to the city with a frequent bus route around the corner.

AccorHotels certified review
Casey Business - 12/07/2017
« Nice room, large and clean, but b/fast too expensive »

It was OK. Good Internet, comfortable room, nice to have some free soft drinks in the fridge, thank you. Polite friendly staff. But your €28 breakfast is off the chart-way too expensive for someone staying for normal work/business. No wonder the room is almost empty whenever I have been there!

AccorHotels certified review
Ilker Business - 11/07/2017
« Very pleasant »

It was my first time in a Sofitel and a very enjoyable experience. I felt very welcome and greeted very warmly, I felt that the staff was really friendly. Breakfast was wonderful. I would happily go back to Sofitel Europe during a next travel.

AccorHotels certified review
Fertes Families - 09/07/2017
« Smelly room »

The hotel was great but,despite asking for a nonsmoking room, our room had a very strong smell of cigarette smoke. The front desk insisted that our room was nonsmoking and graciously sent the housekeeper who sprayed the room with an anti-odor product. But the smell was very strong and came back in minutes. Also, the AC unit in our room was noisy. In addition, the entire area is under construction but we didn't know about it.

AccorHotels certified review
Mehmet Business - 06/07/2017

I couldn't use regular room service menu, since they didn't serve the items they were supposed to serve according to the menu. And then, there wasn't any laundry or ironing service available when I asked, although the guides in the room said otherwise. (even express service wasn't available.) I had to ask for an iron, but the iron was a cheap and old one, iron table was likewise. Overall, as a business traveler everything was inconvenient.

AccorHotels certified review
Emile Couples - 04/07/2017

Had a great stay in this hotel. The room was exactly as shown on the pictures. For improvement: Unfortunately the hotel didn't prepare completely for the stay of 2 persons and forgot the slippers for my partner.

AccorHotels certified review
Barney Business - 04/07/2017
« Nice hotel but there was a loud party »

The hotel, the room and the breakfast was perfect, but after a long day I only needed a good sleep, but there was a huge party in the hotel and I could hear everything in my room, so couldn't really sleep until 2am.

AccorHotels certified review
Sriram Business - 04/07/2017
« Good Ambience, Very Friendly and helpful staff »

Right from get out of the cab, the hotel staff were very helpful and courteous. Every thing from baggage pick up, check in, payments, receipts, introduction to the room, were done in a very professional way. Very patient explanation on the locality and on the routes to go for going to city centre. They Great breakfast. Will highly recommend

AccorHotels certified review
Mark F. Business - 04/07/2017
« Disrupting and disappointing »

I chose this hotel for a one-night stay before appearing in the European court, expecting to get some sleep. Unfortunately, the event taking place in the atrium, on the floor directly beneath my room, went on until midnight with many of the attendees continuing beyond that time in surrounding rooms. Aside from that, the bed was lumpy and not at all comfortable. Not what I expect from a Sofitel.

AccorHotels certified review
Rickard J. Solo - 04/07/2017
« N/a »

Over priced breakfast and services

AccorHotels certified review
Khan Friends - 03/07/2017
« Service »

Very happy with service offered.

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