Sofitel Luxembourg Europe Hotel 5 stars

TripAdvisor rating 4.5/5 1,174 reviews
Sofitel Luxembourg Europe
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Hotel extras

  • Award winning gourmet restaurant

  • Elegant bar imbued with conviviality

  • Exceptional architecture

  • Located on the Kirchberg plateau

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • Babysitting on request
  • Air conditioned
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luxembourg Europe

6, Rue du Fort Niedergrunewald
Quartier Européen Nord
Plateau de Kirchberg
2015
luxembourg
luxembourg

Tel: +352437761

Fax: (+352)425091

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSSES AT THE TRAIN STATION :   13 OR 18 NIEDERGRUENEWALD

  • By plane

    LUXEMBOURG FINDEL At 7km / 4.38 miles - Shuttle paying

  • By train

    LUXEMBOURG GARE CENTRALE At 5km / 3.11 miles

GPS :49.621782, 6.145345

Our accommodations

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Twin Beds

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

LUXURY ROOM, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

LUXURY ROOM, 2 Twin Beds

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

MAGNIFIQUE ROOM, 1 King Bed, High Floor

  • Max. number of persons: ‌3
  • Area: From 37
  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call(...)

PREMIUM LUXURY - top floor, courtesy full minibar, Nespresso, early checkin, late checkout

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

JUNIOR SUITE, 1 King Bed, Large Working Space

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

PRESTIGE SUITE, 1 King Bed, Separated Living Room

  • Max. number of persons: ‌3
  • Area: From 53
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Our restaurants and bars

ORO E ARGENTO

Type of cuisine: Gourmet

Fine Italian cuisine is the focus of this award-winning Luxembourg restaurant. Traditional dishes like risotto with squid and fresh herbs are paired with fine Italian wines and served by native Italian staff in a regal Venetian dining room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE STUBLI

Type of cuisine: Regional

Ornate carved wood and warm lighting are the backdrop to this comfortable space, inspired by a Black Forest chalet. Hearty, traditional Luxembourg dishes feature ingredients sourced from regional producers; complement your meal with a fine wine or beer.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SIXTYFOUR°

Photo non contractuelle / Strictly non binding

A wide selection of malt whiskies and oriental teas are served alongside cocktails, beer, and wine in this chic and inviting Luxembourg bar. Accompany your drink of choice with a Caesar salad, burger, or light bite from the chef's seasonal menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HAVANA LOUNGE

Photo non contractuelle / Strictly non binding

Enter this stately mélange of dark wood, leather, and nautical touches and select from an expansive menu of fine cigars with the help of expert staff. Sip a specialty rum or cognac, served solo or as a pleasurable accompaniment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 525 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,996 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,174 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Warm and welcoming from the first moment, went out of their way to be helpful, Silvano went to a great deal of effort to find us transport and communicate with us - we are very grateful

Customer review rating 4.5/5

Tina E. Friends - 09/07/2019 AccorHotels certified review

Excellent, hospitable, high quality and highly recommended Look forward to coming back

Dear Tina E., We very much appreciate your comments regarding your recent stay at Sofitel Luxembourg Europe. We are really happy to read that you enjoyed your stay with us because your satisfaction is the best reward for us. As you said, our team is always helpul and do everything possible to offer you a stay unforgettable. We will not fail to share your review with our "Ambassadeurs", especially with Silvano, to thanks them but also encourage them to continue to improve the quality of our services. We look forward to welcome you back soon for another wonderful moment with us. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Espectacular

Customer review rating 4.5/5

Anonymous Business - 08/07/2019 AccorHotels certified review

Superb kindness and resourceful concierge Excellent cleaning of the room Hospitality. Delicious breakfast.

Dear Madam, First of all, we wanted to express our thanks for have taken of your precious time to write us this comments concerning your recent stay at Sofitel Luxembourg Europe. It is always a pleasure to receive such warm review. Indeed, our concierge team is always there to offer you an unforgettable service. We will not fail to share your return to our teams, especially our conciergerie, to thanks them. We are sure that your feedback will give us an additional motivation to continue to improve the quality of our services. We look forward to welcome you back soon. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Excellent hotel for business travellers

Customer review rating 4.5/5

Rm Business - 08/07/2019 AccorHotels certified review

Perfect

Dear RM, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are pleased to read that you enjoyed your stay with us because your satisfaction is the best reward for us. As you said, our hotel is more oriented for a business clientele but we also receive families or tourists with the same desire and the same pleasure to share our passion for this work and this country. We will share your opinion to our teams, I am sure this one will give us an extra motivation to continue to offer this excellent quality of services. We look forward to welcome you back soon for another perfect stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Perfect place, veru nice! Looking forward to visit it agian!

Customer review rating 4.5/5

Sergej Couples - 07/07/2019 AccorHotels certified review

Very nice hotel, beautiful room (bathroom was very spacious) and fine food at breakfast. Staff was very polite and positive.

Dear Sergej, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive nice review concerning our renovated rooms and our teams. Indeed, your satisfaction is the best reward for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Beautiful room, close to office, good service

Customer review rating 4.5/5

Anonymous Business - 07/07/2019 AccorHotels certified review

Beautiful room, close to office, good service

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the chance to offer you another wonderful stay with us. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Coming home in Luxembourg

Customer review rating 4.5/5

Yves S. Business - 05/07/2019 AccorHotels certified review

Dear Sofitel Team, I am travelling a lot but the Sofitel in Luxembourg is one of the best places to stay. Very friendly staff at the reception and bar, great location at Kirchberg, nice rooms. A free apéro or a written hand-note shows your appreciation of the details. Kind regards, Yves

Dear Yves S., Thank you for taking your precious time to share with us your thoughts on your stay at Sofitel Luxembourg Europe. We are excited that we made you feel so welcome. It is always a pleasure to receive such a positive feedback. We will share your comments with our Ambassadors to encourage them to strive and continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Excellent experience with a gentle and caring staff.

Customer review rating 4.5/5

M. B. Families - 01/07/2019 AccorHotels certified review

Excellent from the minute we entered the hotel till the checkout. Staff is highly professional, concerned and caring giving a real customer experience.

Dear M. B., First of all, we wanted to thank you for have taken of your precious time to write us this so nice comments following your stay at Sofitel Luxembourg Europe. We are truly delighted to read that the quality of our customer service provided by our "Ambassadeurs" has made your stay wonderful. Indeed, we love to share with our customers and love when it feels. We hope to welcome you again in the near future for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Everything was amazing

Customer review rating 4.5/5

Linda N. Families - 30/06/2019 AccorHotels certified review

We were a family of 6 with 3rooms, and this stay was terrific. The concierges were so helpful, including arranging for a driver for a day trip around Luxembourg. The location is great, and the facilities were excellent, including the breakfast. A bit expensive, but worth it! And what a beautiful city!

Dear Linda n., We thank you for taking the time to write us this comment after your stay at Sofitel Luxembourg Europe. It is always very pleasant for us to read that our guests are happy with their moments with us and will keep a good memories of this moment. As you said, our concierge team is always there to help you organize unique moments. We will share your return to our "Ambassadeurs" to thank them for the quality of the work they have provided to you. We hope to have the chance to welcome you in the near future. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Absolutely fantastic staff

Customer review rating 4.5/5

Glenn R. Families - 30/06/2019 AccorHotels certified review

A lovely hotel with some of the best staff I’ve seen in a hotel

Dear Glenn R., Thank you very much for a wonderful review of the Sofitel Luxembourg Europe, and in particular for your kind comments regarding our ambassadors. We are delighted that you enjoyed your recent stay with us. We will not fail to share your review to our teams so that will give to them an additional motivation to continue to improve this excellent quality of services. We look forward to welcoming you back in the near future. Kind regards from the team at Sofitel Luxembourg Europe, Fernando López Lens General Manager Sofitel Luxembourg Europe

Very nice hotel

Customer review rating 4.5/5

Anonymous Business - 30/06/2019 AccorHotels certified review

Great location, really clean, big rooms with the comfiest beds.

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. However, we note that you have not been fully satisfied with the quality of the professionalism of our teams. If you wish to express yourself further, we remain at your disposal at h1… I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back soon. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Enjoyable

Customer review rating 4.5/5

Tanja C. Business - 28/06/2019 AccorHotels certified review

My experience is always enjoyable because the staff is fantastic to work with and it always seems like my extended family when I return. It's a pleasure staying at the Sofitel Luxembourg Europe. Also, and most importantly, my meeting coordinated, Tiphaine Marco is exquisite at her job and fulfilling our every need, including a last-minute crisis. It's a pleasure working with her and her team.

Dear Tanja C., We are so excited that you wished to share this wonderful review of your experience with Sofitel Luxembourg Europe. We are overjoyed that you always feel like at home with us and that you feel like we are your extended family. It fills our hearts with joy knowing that our Ambassadors and especially Tiphaine Marco with her team exceeded your expectations and did an exquisite job. Your Sofitel family is hoping that we can see you back with us soon so we can make you feel like you are at home again. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Fantastic experience with hosts such as Maxim going above and beyond to ensure the satisfaction of his guests.

Customer review rating 4.5/5

Obi A. Business - 27/06/2019 AccorHotels certified review

Great overnight stay, with a friendly and welcoming front desk, an accommodating team that ensured that all my needs where met.

Dear Obianyo A., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. Indeed, it is always a pleasure for us to receive such praise. For our team, this work is more than just a job, it's a true passion for sharing. We will share your return to our "ambassadeurs", especially Maxime, to thank them for the quality of their work. We hope to have the pleasure to welcoming you again soon for another wonderful stay. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Service was beyond expectation.

Customer review rating 4.5/5

Barbara Couples - 25/06/2019 AccorHotels certified review

We appreciated the respectful, quiet and comfortable environment. Your concierge is more than a sentence can describe. He went to extremes to ensure the reason for our trip was accomplished. His choice of a driver for visiting several places was perfect. I usually do not enjoy breakfast but the offerings were enticing and delicious. Great way to start the day. Meals in the bar and dining room are recommended. Should we return to Luxembourg city, we will most assuredly stay at your hotel.

Dear Barbara, Thank you so much for taking your time and wanting to share your comments with us about your stay at Sofitel Luxembourg Europe. Our Ambassadors work so hard to make you excited about staying with us and we are thrilled that we made your stay special. It is an honour to receive such high praise from you. We are so greatful that you are considering coming back to us next time you are in Luxembourg. Please do not hesitate to let us know how we can improve your trip and give you an unforgetable experience. It will be our absolute pleasure to see you back with us again. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Super

Customer review rating 4.5/5

Rubina K. Friends - 25/06/2019 AccorHotels certified review

It was great

Dear Rubina k., Thank you for kindly taking your time and answering our survey. We are overjoyed that you had a super time and that you think it was great staying at Sofitel Luxembourg Europe. We are touched to receive such kind words from you. We are sorry if you did not like your breakfast but we hope that next time you can enjoy it more. Don't hesitate to let us know your preferences, so we can make something special for you. We hope that you can give us another opportunity to welcome you back and provide you with exceptional service. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Super hotel

TripAdvisor rating 4.5/5

Baikonur Family - 25/06/2019 TripAdvisor review

Fabulous hotel with very helpful staff. Nothing was too much trouble. The room was modern and very clean. What a true Sofitel hotel should be like. The restaurant was also excellent and is highly recommend.

Dear Baikonur, We wanted to express our thanks for this comments concerning your recent stay at Sofitel Luxembourg Europe. Indeed, it is always a real pleasure to receive such good feedback because our teams work hard day after day to provide you an excellent service. In addition, we are delighted that our new renovated rooms have exceeded your expectations. We will not fail to share your review to our teams, this one will serve as additional motivation to strive to improve the quality of our services. We look forward to welcome you again soon. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Awesome place to stay!

Customer review rating 4.5/5

Peter D. T. Business - 24/06/2019 AccorHotels certified review

Excellent in all aspects

Dear Peter de t., We are very thankful that you wish to share your feedback about your stay at Sofitel Luxembourg Europe. It was our honour to have you stay at our hotel. We are so pleased that you enjoyed your time with us in all aspects. It is trully wonderful to know that we made you so happy. We hope that you can give us another opportunity to welcome you back, so we can provide you one more time with an excellent service. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Nice

Customer review rating 4.5/5

Stephanie Business - 21/06/2019 AccorHotels certified review

It was fine. I tried to order room service the first night and it was dropped, but the second night was better.

Dear Stephanie, Thank you for taking you time to share your experience at Sofitel Luxembourg Europe. We apologise for the insufficient level of room service upon your arrival. We will take nessesary steps to ensure that this does not happen again. We are glad that the rest of your experience was good. We hope that you can give us another opportunity to welcome you back and let us give you and exceptional experience next time. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Very satisfatory

Customer review rating 4.5/5

Tito M. Business - 20/06/2019 AccorHotels certified review

Within what I was expecting

Dear Tito M., First of all, we wanted to thank you for have taken of your precious time to write us this comments concerning your recent stay at Sofitel Luxembourg Europe. We are always very happy to receive feedback from our customers because it allows us to understand what we still need to improve in order to offer a service of irreproachable quality. We would like to express our sincerest apologies but your Accor card was not in our system so we did not give you the welcome glass coupon. But we offered you an upgrade, we do not understand that you were not informed at check-in. We look forward to welcome you back soon for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Pleasant Surprise in Luxembourg

Customer review rating 4.5/5

Will A. Business - 20/06/2019 AccorHotels certified review

My colleagues and I normally stay at the Le Grand Ducal property when we are in Luxembourg. It has a great ambiance and proximity to the city center. This time... I was the odd man out because the other location was fully booked and chose the Luxembourg Europe location as an option. Suffice to say, Sofitel delivered great service and another good experience.

Dear Will A., We would like to thank you for this excellent comments concerning your recent stay at Sofitel Luxembourg Europe. We are always delighted to read that one of our customer enjoyed his moment with us. We are also pleased that you had the opportunity to come to our two Sofitel in Luxembourg. We hope to have the chance to welcome you again soon for another wonderful stay. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Difficult Address to Find but excellent Accomodations

Customer review rating 4.5/5

Doug Couples - 19/06/2019 AccorHotels certified review

Excellent stay, once we found the address, it was all easy. Requests for room adjustments were dealt with. The rooms were modern, spacious and comfortable. I enjoyed my dinner at the German/Austrian restaurant. The breakfast was the finest of the four hotels I stayed at during this visit. Lots of selection.

Dear Doug, We would like to thank you for have taken of your time to share with us your last experience at Sofitel Luxembourg Europe. It is always pleasant for us to receive such good comments because we work hard everyday to provide you an unforgettable moment. However, we are sorry that access to our facility has been complicated for you and we wanted to express our sincerest apologies for this trouble. We hope to welcome you in the near future for another wonderful stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe
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