Hotel - Sofitel Luxembourg Europe
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Europe Hotel

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4.5/5 998 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

  • 109 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,220 reviews

Our guest reviews for Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 998 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Matthew C. Business - 18/11/2017
« The usual excellent welcome »

Good room, good food and good service

AccorHotels certified review
Jade Business - 15/11/2017
« Room smelt of cigarettes »

See above

AccorHotels certified review
Jakarta 7. Couples - 13/11/2017
« Good Hotel with good exterior yet the interior need to be improved »

We stayed for 2 nights, the room was ok. Location, we need to drive 10 minutes to the city center.

AccorHotels certified review
Joe Business - 12/11/2017
« Nice hotel ... Area under construction ... Staff needs better training »

Nice hotel. Very nice room. Excellent breakfast. The only downside is that front desk staff Twice gave me wrong directions when it came to getting places. Once about getting to downtown. And once catching the bus to the airport. This seems like something easy to fix.

AccorHotels certified review
Alex Business - 12/11/2017
« Good, but renovation process disturbed a lot »

Good, but renovation process disturbed a lot

AccorHotels certified review
George B. P. Business - 09/11/2017
« Great comfort at a reasonable price »

The room was extremely comfortable and spacious, and the new hotel building impressive. Above all, members of the staff were outstandingly friendly and helpful. Four very small criticisms: the toilet-roll holder and the flush button in the toilet were coming away from the wall. Second, it wasn't made clear that I would have to book in the restaurant if I wanted to eat dinner before 21.00. But, when I got in, both dinners were excellent. Third, getting to the hotel and parking proved difficult (though that is not the hotel's fault, of course). And finally, it proved difficult to get through to the Internet from my room.

AccorHotels certified review
Susan Couples - 08/11/2017
« A GREAT start to our European vacation! »

Everything was wonderful! The staff was so pleasant, our room was lovely and the food was Wow!

AccorHotels certified review
Adam Couples - 07/11/2017
« A nice break form a noisy house »

Great welcome from very friendly staff and a top floor room with a super comfy bed. We booked our stay for a mini break, away from our two children, to recharge and enjoy the peacefulness and Sofitel more than delivered. Having booked the Romance package, including Champagne and Chocolate in the room, we were very impressed. Also, the bar had a great selection of drinks for our night cap and Breakfast was phenomenal - a real treat. This was all topped off by a fantastically comfortable bed. The only downside was there was no hot water in the early evening as we got ready to go out (but was fixed promptly) and there was building work on one of the lower floors - however, it didn't start until 10am when we were on our way to breakfast anyway. Also, the 'free minibar' was billed as a big plus - however, in reality a couple of cans of beer, soft drink and a mini vodka/whiskey was not to be written home about! all in all, we enjoyed the stay and it was a welcome retreat from our hectic last few weeks.

AccorHotels certified review
Jason M. Business - 06/11/2017
« Room service was poor and constantly overcharged for breakfast »

Room service was slow, food was expensive. Breakfast staff were friendly but managed to overcharge me on 3 of my 5 day stay.

AccorHotels certified review
John R. Business - 06/11/2017
« High quality service all around the hotel. would highly recommend the hotel. »

My only comment given that you are undergoing renovations would be to upgrade the facilities in the exercise room. I place a high priority on exercise and would like to see the exercise room facility be upgraded. Otherwise, you run an excellent hotel.

AccorHotels certified review
Chong P. N. Couples - 05/11/2017
« Unpleasant stay »

Booked two nights in this rated five stars hotel on November. Before make the reservation, I was sent in emailed to request a quiet room.. We were assigned in a two twin beds room with facing construction area. After finished with a river cruise, I was expected to have a quiet room to take a rest/nap. When I found out the non stop noise and asked for a room change, rereceiptionist offered me a queen size bed and insisted that was a king size. I was argued with her that this was not a king size and they moved us to another twin bed room closed to elevators. Not very impressed by this service without getting any apology and courtesy call. Cleaning lady opened your room door without doorbell ahead. With five stars hotel,, I would not expect such experience .

TripAdvisor review
Business - 04/11/2017
« Itzig »

Superb surroundings and extremely friendly and helpful staff. Room very comfortable; but a little bit spoiled by loose toilet-roll holder and flush buttons. Restaurant good, but I didn't realise you would have to book if you wanted to eat early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L2129JOgeorgep, We are delighted to read that you enjoyed your stay at the Sofitel Luxembourg Europe. We wanted to inform you that we start to renovate all our room in order to improve our quality of service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Marie-Hélène Onursal, General Manager Sofitel Luxembourg Europe

AccorHotels certified review
Susan Business - 03/11/2017

staff is incredible particularly Jordane, Tanya and Celine

AccorHotels certified review
Costas Business - 02/11/2017
« Very short but pleasant stay »

Check in was very smooth and I actually got a follow up call from one of the reception staff to check that the room was to my satisfaction and everything working alright. Dinner in the Italian restaurant was just ok not as great as I thought it would be but the service was good. I think the rooms are being renovated which will be good as they are a bit old. Overall I liked the service and the staff at breakfast the next day were very helpful and pleasant. I would go back there hopefully the next time it will be in a more modern hotel as well.

AccorHotels certified review
Fdv Families - 01/11/2017
« Quality! »

I like this hotel. Very good service, nice restaurant (Oro & Argento) & a relaxing cigar lounge. The cigar lounge is one of the things i like about this hotel. It should be provided in more Sofitel hotels...

AccorHotels certified review
Lee D. Business - 01/11/2017
« Very nice stay in a very nice hotel. »

The hotel was amazing. Very luxury. The only odd thing was that there was no plugs next to the bed... This would of been useful when charging my phone at night, to use as an alarm. Apart from that..... Very nice.

AccorHotels certified review
Anonymous Business - 31/10/2017
« Great »

Every thing clean and in its place, the staff was very helpful showing/explaining the functions of the room and the hotel

AccorHotels certified review
Anonymous Couples - 28/10/2017
« nice hotel with excellent staff »

located outside the city center, the area is completely deserted on a Friday night. Staying in the hotel itself is an interesting option, but the prices of food and drink are even for Luxemburgish standards ridicilously high (glass of quite standard champagne at 23 EUR and up...)

AccorHotels certified review
Jk Business - 26/10/2017
« Keys didn't work! »

I was disappointed on two counts -- the door lock system crashed, so I had to get someone from the front desk to open my door for me any time I wanted to leave the room; I also found the bed uncomfortable because there was a duvet *under* the bedsheet. Other than that, you should pay your front desk staff a bonus for having to run up and down for every guest like me who had issues with the key.

AccorHotels certified review
Anonymous Business - 24/10/2017

The most uncomfortable bed. No atmosphere. Will not stay again

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