Hotel - Hotel Papadopoli Venezia - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Papadopoli Venezia - MGallery by Sofitel

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4.5/5 2,333 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

This is a hotel with a refined and elegant personality, a symbol of Venetian culture and tradition. 96 rooms and suites with furnishings reflecting the elegance and splendor of the 18th century, and views of the Tolentini Canal and Papadopoli Gardens.

  • 96 rooms
  • 100% non-smoking hotel
  • 18 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,502 reviews

Our guest reviews for Hotel Papadopoli Venezia - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,333 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
W. G. Couples - 13/04/2018

Everyone was terrific! Enjoyed the little gifts and using the slippers and robes. Great location and will come again to your hotel

AccorHotels certified review
Anonymous Families - 10/04/2018

Wonderful stay!

AccorHotels certified review
Anonymous Couples - 05/04/2018

Lovely hotel, great location, great breakfast option availBle however the actual superior room was small and the hot breakfast option wasn't very hot

AccorHotels certified review
Greg G. Couples - 04/04/2018

Good stay but issue at check in. Staff member suggested that it was policy to see credit card used to book the accomodation for fraud purposes and made a fuss as I had cancelled the card (booking was made 6 months in advance and i had changed banks). She then wanted to refund the amount onto the old card and charge one in my possession. I could not find this policy anywhere on my booking confirmation and felt that she was accusing me of credit card fraud. Also when we left the staff member asked for payment when the accomodation was already pre paid - with a mixture of cash and accor points. To his credit, the staff member corrected himself when i showed him the paperwork and apologized. Not sure why there was so much confusion at this hotel arround payments. I have stayed at many accor hotels over the last 5 years and payment, proof of credit card ownership has never ever been a concern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all let me thank you for the positive evaluation of your stay with us. Without any doubt there has been a misunderstanding about payment with points and for this inconvenience I deeply wish to apologize. Concerning the demand to show the credit card used for the payment, I wish to inform you that lately and on a daily basis, we face more and more frauds on guests credit card. Because of that we recently introduced a measure to protect them by showing the original card whenever possible. We should say something common to a usual utilization in any commerce transaction, like in a shop or a restaurant. I understand it may be perceived as a lack of confidence while I beg you to take it as a protection of the card owner. I sincerely hope to have the chance to personally welcome you back in the future. Kind regards Pierpaolo Cocchi – General Manager

AccorHotels certified review
Janine M. Couples - 03/04/2018
« Wonderful »

It was so easy. The staff were always so helpful, always happy and smiling. The service was superb and the hotel was immaculate and very comfortable.

AccorHotels certified review
Eduardo S. Couples - 27/03/2018
« outstanding »

My stay in Papadopoli was amazing.

AccorHotels certified review
Keith R. Couples - 26/03/2018
« A very relaxing short break holiday »

Our time with you was just what we needed after a busy few months. Our room was very well appointed with a lovely view of the canal. All the staff were very friendly, helpful and informative. A good choice for breakfast and the bar food was very good. The hotel is ideally situated about 5 minutes from the Grand Canal, and 15 minutes from the Rialto Bridge. Also this end of Venice is a bit quieter where you can stroll around the canals without too many tourists. We will definately stay again

AccorHotels certified review
J G. Couples - 21/03/2018
« Perfectly located hotel »

Package not quite as described but hotel well located and rooms beautifully decorated if rather small.

AccorHotels certified review
Y. Y. Couples - 20/03/2018
« Lovely room with the beautiful view »

We were given the room with the canal view. The room was so comfortable and the breakfast was great. Good location as it’s near to the train station (around 10 mins walk) and bus terminal which is easily accessible.

AccorHotels certified review
Asian Families - 18/03/2018
« Hotel Papadopoli stay on Mar 1st to Mar 3rd 2018 »

Customer service could be trained to be less excited with personality of their guests, especially when there was no call for misbehaviour. If the staff is unhappy serving someone because of his or her own issue/prejudice/perception, then the staff should not be in the hotel business. However, as the particular staff was put into place promptly by me, and behaved properly afterwards, therefore I am being generous with my review. After all, every person deserves a second chance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Papadopoli Venezia - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierpaolo Cocchi General Manager

AccorHotels certified review
Chrispylondon Couples - 11/03/2018
« Third stay in a year »

Comfortable room, though smaller than last time and without balcony. However , being on the foot path rather than the canal was quieter. Very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we would like to thank you for choosing our Hotel for the third time to stay in Venice. We are very grateful for the confidence you accorded to us and we hope to maintain it for the future. Warmest regards Pierpaolo Cocchi General Manager

AccorHotels certified review
Bryan S. T. Couples - 10/03/2018
« Perfect Venice hotel »

The guy Receptionist who welcomed us was very particularly polite & courteous... forgot to get his name... he was bald. Food in the restaurant was an Ace. The head waiter was very kind & entertaining... Room was very clean... bed & beddings was very comfortable, like sleeping in the clouds. The elevator was the cleanest one we entered in Italy. The breakfast food variety & quality was great. I love the choices u have for the detox juices. I would definitely recommend this hotel to my friends. Great job & keep it up

AccorHotels certified review
Fabrizio Families - 07/03/2018
« perfect Hotel in perfect position »

The Hotel is in a great position, the staff is very professional and helpfull, the rooms are comfortable and clean.

AccorHotels certified review
David Couples - 01/03/2018
« A very comfortable hotel, nice room and good service »

The room was of generous proportions, comfortable and well equipped and looked out over the canal. A very pleasant stay. The hotel is near the station but still convenient for walking through the city.

AccorHotels certified review
Alex Couples - 21/02/2018
« Excellent hotel »

Good location close to the train station and the room was stunning

AccorHotels certified review
Mrs A. M. Couples - 21/02/2018
« Mrs Annette M. »

My husband and I thoroughly enjoyed our visit. We found the staff very welcoming, polite and attentive. The hotel throughout is well furnished and comfortable and the location itself is excellent, beside the bus and train stations.

AccorHotels certified review
Paul Couples - 20/02/2018
« Enjoyable stay »

very good except for breakfast

AccorHotels certified review
Anonymous Couples - 16/02/2018
« Nice hotel »

Nice hotel central in Venezia. Room was very nice with luxery feeling and with a bed yousleep well in.. We like bathroom too with a big shower. Service from the staff was good and that was not any problem. We try resturant so had good food and wine . Breakfast was a good start on the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., We very much appreciate your comments regarding your stay at the Hotel Papadopoli Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierpaolo Cocchi General Manager

TripAdvisor review
Friends getaway - 12/02/2018
« It is a truly great base for a stay in Venice »

It is a truly great base for a stay in Venice - it is very close to the main train station, just off the Grand Canal and next to a beautiful garden. It is an extremely peaceful and welcoming place. All staff members at the reception and at the restaurant and bar were very friendly, warm and helpful. The quality of food and beverages at breakfast and throughout the day (dinners in our case) was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for the nice review about your last stay at our Hotel. We are glad to read that everything have been satisfying and we hope to welcome you again at Papadopoli. Best regards Pierpaolo Cocchi General Manager

AccorHotels certified review
Amanda H. Friends - 06/02/2018
« Stunning hotel, perfect in every way »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for choosing our Hotel for your last stay in Venice and for the confidence that you deserve to all Accor group. We hope to see you again in the next future at Papadopoli Venezia. Best regards Pierpaolo Cocchi General Manager

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