Hotel - Mercure Hotel Saarbruecken City
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Mercure Hotel

Mercure Hotel Saarbruecken City

Hafenstr. 8 
66111  SAARBRUECKEN
GERMANY

525 reviews
TripAdvisor Rating Based on 525 reviews
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From 83.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8.5  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Paying, Nearby)
    • Currency exchange (Paying)

Leisure and activities

  • Fitness centre  (Nearby)
  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 8 meeting room(s)
  • Congress center
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4-star Mercure Hotel Saarbrücken City offers a choice of Standard Rooms with double bed, Superior Rooms with double bed or twin beds and comfortable Privilege Rooms with double bed and sofa. All 150 rooms are equipped with WIFIand are air-conditioned. One child aged up to 16 can stay in their parents' room free of charge on request. Pets are also welcome to stay for a charge of EUR 8.50 per night.

  • 150 rooms
  • 150 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,055 reviews

Our guest reviews for Mercure Hotel Saarbruecken City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 525 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 09/07/2017
« Overall, it was a great stay »

The main reasons that I choose to stay there are for the air-conditioning, the location and the good WiFi. Also, they have nice clean rooms and safe feeling. Overall, it was a great stay and I would come back and recommend it to others. The breakfasts were good too, but the price for them is too much.

AccorHotels certified review
Anonymous Couples - 22/06/2017
« Overpriced and loud »

It was terrible....woke at 0500 due to loud noises from the elevator and the hallway. Wi-Fi was awful and unusable due to slow speed and unreliable connection. For a room that was 144 Euro...ridiculous

AccorHotels certified review
Peter M. Couples - 16/06/2017
« A Very Good Experience »

Everything was very good. Our room was a privilege room and was very large and comfortable. WiFi worked well, and the breakfast buffet, while not elaborate, was great as well. The staff was very pleasant, helpful, and professional. We will stay here again when we return to Saarbrucken.

AccorHotels certified review
Anonymous Couples - 07/06/2017
« IDS NEUNKIRCHEN »

Very pleased by all..... staff and accomodations

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Koch Couples - 16/05/2017

Nice wiew over the river Near the centre of the town Good service Free parking just outside

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Anonymous Business - 29/04/2017

I wish there was a sauna and than the experience would be complete.

AccorHotels certified review
Anonymous Solo - 19/04/2017

The overall experience was very good, as usual. I would like to share one curious thing that happened: When I arrived, there was a welcome note in my room, next to a small box of chocolate eggs. The note, signed by mr Klaus Euler, addressed me as Herr Augusti, but that is not my name. I did not take offence; instead, I thought it was rather funny. But I thought you should know, in case you want to take steps to prevent similar mistakes in the future.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Somewhat disappointing. My first poor experience was with the online booking system. For reasons I can't remember, I had to go through the process twice - only the second time around I forget to add a note for the hotel staff (I had requested a room facing the railway station). There was no way for me to amend this booking afterwards, I had even contacted the telephone number on the website, but was told my booking cannot be altered in any way. We arrived at the hotel to find we had a room on the river side of the hotel, this was not acceptable for us because we know from past experience that these rooms are very noisy due to the autobahn adjacent to the river, which would have prevented us from sleeping. The hotel staff at first insisted that the room cannot be changed, but thankfully after we explained the noise situation there were able to change the room for us. We stayed for four nights; overall we were happy with the room but had some issues. On the first night, we spilt some drink on one of the bedsheets leaving a stain, this sheet was not changed throughout our stay. For most of our stay the WiFi did not work, and when it did work it was barely usable. My girlfriend was a bit disappointed that were weren't left a chocolate easter egg/bunny - she mentioned this to the reception desk, but to no avail.

AccorHotels certified review
Anonymous Friends - 18/04/2017

Nice and friendly staff, very clean room, no noise nuisance, very good breakfast. All this for at a very affordable price.

TripAdvisor review
Couples - 16/04/2017
« Excellent hotel »

We received a text message early on the day of arrival letting us know that our room was ready for us. When we arrived at the hotel we received a warm welcome (in English which helped us a lot) and as we had checked in earlier online we were quickly given our room key and directions to our room. The room itself was clean, spacious and furnished well in a modern style. The bathroom had an excellent large walk in shower which was powerful, and the temperature was easy to control. Breakfast included a good choice of foods and there was a decent bar menu for a light meal. We didn't use room service but the menu included a good range of items which were reasonably priced. We didn't eat in the restaurant, but again the menu was wide ranging and well priced. Communal areas of the hotel were clean and spacious. Hotel staff were helpful and pleasant. The location was central, but there was hardly any traffic noise due to good sound protection. We would definitely return to this hotel.

AccorHotels certified review
Anonymous Families - 10/04/2017

The hotel was easy to find, friendly & helpful staff, clean room/great shower and a secure car park.

AccorHotels certified review
Anonymous Business - 07/04/2017

9-Got great help from a late night reception person, Nazli Merdan, with a time-sensitive email/printing matter. She persisted until we got it done! Room was good but there was a lot of noise from the street/drilling that made it hard to sleep in.

AccorHotels certified review
Anonymous Business - 31/03/2017

Room was in most respects great -- a nice relaxing bath, comfortable bed, and nice space to work at the desk. There was one major flaw: the WiFi did not work reliably in my room, nor in the lounge space near the elevators on the 5th floor. It did work well in the ground floor lobby, though, where there were some nice couches, and I was able to work there. Reception desk service was good, and I appreciated that they were able to lend me a US->EU plug adapter for the duration of my stay, as I had misplaced my own. They also were able to direct me to a nearby electronics store for me to purchase my own replacement. Location right near the Hauptbahnhof was ideal.

AccorHotels certified review
Anonymous Couples - 28/03/2017

Staff was very friendly and helpful.

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Anonymous Business - 13/03/2017

Nice modern room and good internet connections.

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Anonymous Business - 05/03/2017

Comfortable and enjoyable.

AccorHotels certified review
Anonymous Business - 05/03/2017

Friendly front desk service, very clean and spacious preferred room. Will recommend.

AccorHotels certified review
Anonymous Business - 22/02/2017

Hotel is good, staff is friendly and helpful. Unfortunately WLAN is useless, unable to connect to it :(

AccorHotels certified review
Anonymous Couples - 13/02/2017

Uniball

AccorHotels certified review
Anonymous Business - 04/02/2017

I booked a room at a corporate rate that was pre-agreed with our travel management. The rate applied specifically to renovated rooms at the Mercure's premises. On my arrival - after inquiring - I was told that I am not booked into a renovated room. Front desk was at least helpful enough to be able to offer me a renovated room.

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