Hotel Mondial am Dom Cologne MGallery 4 stars

TripAdvisor rating 4.0/5 1,543 reviews
Hotel Mondial am Dom Cologne MGallery
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Enjoy the luxury of a central location

  • The freshest beer in town

  • Popular getaway in the countryside

  • Concierge Service

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 meeting room(s)

Hotel location

Hotel Mondial am Dom Cologne MGallery

Kurt-Hackenberg-Platz 1
50667
cologne
germany

Tel: +4922120630

Fax: (+49)221/2063527

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 132 :   132 TRANKGASSE

  • BUS 133 :   BUS 133 GUERZENICH

  • TRAM 1 :   TRAM 1 HEUMARKT

  • Tram :   TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :   S6, S11, S12,S13 HAUPTBAHNHOF

  • By plane

    DUSSELDORF INTERNATIONAL AIRPORT At 45km / 27.96 miles

  • By plane

    FLUGHAFEN FRANKFURT AM MAIN At 180km / 111.85 miles

  • By plane

    FRA At 180km / 111.85 miles

  • By train

    DOM / HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.94009, 6.960014

Our accommodations

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

Standard Room

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room

Business Room

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Nespresso machine

Cathedral View Deluxe

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Wireless internet in your room
  • Nespresso machine
  • Shoe polisher
  • Automatic wake up call

Grand Deluxe

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Nespresso machine

Junior Suite

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Wireless internet in your room
  • Nespresso machine
  • Shoe polisher
  • Automatic wake up call

Cathedral view Junior Suite

  • Max. number of persons: 2
  • Area: From 25
  • Nespresso machine
  • Shoe polisher
  • Automatic wake up call

Our restaurants and bars

Legs 11

Type of cuisine: Cafe

REISSDORF IM MONDIAL

Type of cuisine: Regional

In the "Reissdorf im Mondial", regional dishes and draft beer are served in the ambiance of a modern Cologne brewery setting overlooking the cathedral. We are open daily from midday to 1am.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 184

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Hotel Mondial am Dom Cologne MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,943 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,543 reviews

Pleasant stay, as always

Customer review rating 4.4/5

Luc Business - 12/08/2019 AccorHotels review

Perfect location in the city center, car parking, nice new rooms, perfect breakfast, friendly staff. What else?

Dear Mr. G., All our Mondial am Dom team would like to thank you for have chosen us once again. Your loyalty is a great honor for our entire team. We are very glad to read that you were overall very satisfied with your previous stay, especially with our kind staff, the breakfast buffet and the room. We cannot wait to welcome you soon back and will wait for you with open arms. Warm regards, Marvin Hilgers Guest Relation Manager

Very good experience.

Customer review rating 4.4/5

Anonymous Business - 11/08/2019 AccorHotels review

Overall a very good experience, however when I returned to the hotel on one of the days keys to the rooms had been changed without any notification to guests. I had to walk around looking for hotel staff for an explanation and was informed that I had to change my keys at the reception.

Dear Mr. N., We would like to thank you very much for have chosen our Hotel Mondial am Dom for your previous visit to Cologne. It is a pleasure to read that your stay with us had been a "very good experience" . However, we would like to apologize for the inconvenience due to the change of our door-lock-system. The door-locker-system is already done in all of our rooms, as the old keys were deactivated by contacting electronic devices. The new cards we have are improved, so that there should not be any issue anymore. We hope to welcome you in back soon. Kind regards, Marvin Hilgers Guest Relation Manager

Clean and bright room

Customer review rating 4.4/5

D.l Friends - 10/08/2019 AccorHotels review

Great stay with easy access from Cologne Hbf. The only drawback for me is, I’m traveling with a friend. The bathroom is with transparent glass which a bit awkward for us.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very glad, that you had overall a very pleasant stay and mentioned especially the great location. We also appreciate very much your improvement suggestions, which we have already passed to the Hotel management. We hope your next visit will be as pleasant as the previous one and wait for you with open arms. Sincerely, Marvin Hilgers Guest Relation Manager

All round great hotel in convient position with efficient staff and comfortable, stylish interior.

Customer review rating 4.4/5

Anonymous Couples - 08/08/2019 AccorHotels review

We stayed during a very hot spell and although the air con was not working very effectively in our room, the hotel staff were quick to respond to our request for an electric fan in the room which worked well in keeping us cool. The updating of the hotel interior (public areas) is stylish. There was some noise from the work continuing in the hotel which was at times intrusive during the day (not at night). The hotel staff were all very welcoming and helpful with our queries.

Dear Mrs G., thank you very much for have chosen our Hotel Mondial am Dom once again for your visit to cologne. Your kind feedback has been passed to our team as a great motivation. We are very happy that our team could offer you an acceptable alternative while there was the technical issue with the air condition. We are pleased to know that you mentioned especially our staff as efficient and helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager

Hotel room good, service average. many small mistakes.

Customer review rating 4.4/5

Jasper Business - 07/08/2019 AccorHotels review

Good & clean rooms. Breakfast too extensive (expensive) for a business traveler. Many small mistakes by a very young staff. Despite the fact that I filled out the app, the booking process and check-in, it still seems to be very difficult to make an invoice on the company name. In this survey, the question "how did you book your hotel" does not contain the answer "Via the app".

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

Suited us just fine for location and comfort

Customer review rating 4.4/5

Carol F. S. A. Couples - 07/08/2019 AccorHotels review

We appreciated your understanding regarding our delayed arrival due to flight delays and also our difficulty with the duvet - we find European style bed covers a bit too hot for summer and prefer just a cotton sheet (bettlaken). Although the room was small we liked the layout and design - a good use of space; we could put one suitcase on the bench seat and the other on the small window table. The bathroom was well set out and clean.

Dear Mr. M., We would like to thank you very much for have chosen our Hotel Mondial am Dom for your previous visit to Cologne. It is a pleasure to read, that you were overall very satisfied as with the cleaning, the design of our rooms, the bathroom, our kind staff and with the check-in experience. I gladly pass your feedback to our team as a highly motivation. Thank you also for your improvement ideas, which are always really appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marvin Hilgers Guest Relation Manager

Excellent staff and hotel

Customer review rating 4.4/5

Anthony R. Couples - 05/08/2019 AccorHotels review

It was very good. Checked in on the day before my birthday and the recedition staff noted this on my arrival. To my surprise they left a note and a little cake in my room the day of my birthday with a notte signed by all the staff. It really made my stay so memorable and special. Lovely gesture..thank you all.

Dear Mr. R., We thank you very much for have chosen our Hotel Mondial am Dom for this special occasion. We love to read such a wonderful feedback that our little surprise has been an success and made your stay memorable and special. We very appreciate your lovely feedback and it is my pleasure to pass it to our team as a confirmation that their work is very appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from the heart of Cologne, Marvin Hilgers Guest Relation Manager

Everything perfect

Customer review rating 4.4/5

Keith T. Friends - 05/08/2019 AccorHotels review

Great hotel in a great location. Fantastic staff, really helpful, and the room was just fabulous.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very happy about your praised words("Fantastic staff, really helpful"). Of course, we will gladly pass on your positive comments to the employees concerned. Your satisfaction is the best reward for our day-to-day staff to provide you with impeccable service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Marvin Hilgers Guest Relation Manager

Excellent location with friendly staff

Customer review rating 4.4/5

Anonymous Couples - 31/07/2019 AccorHotels review

The location and facilities at the hotel were great. Friendly staff and a good restaurant. There were two concerns however - the airconditioning could not cope with the extreme heat which entailed us to change rooms twice and the lift for the parking was not functional.

Dear Mr. B., Thank you so much for your recent stay at our Hotel Mondial am Dom! I am thrilled to read that you had a good stay to remember with us and that you highlighted the attention to detail and the warm and genuine service from our staff. I feel that the team makes the difference and that the hospitality really comes from their heart. We regret that there was a technical issue with the car-parking lift, that is the reason why we blocked it for our guest security, However, I am glad to inform you that we already fixed this issue and it is open again. Regarding the air condition, it is true that due to these unusually high temperatures here in cologne the machine is not used to, because it cannot sow cold air. Our technical service checks the main engine every few minutes to try to keep downtime as low as possible. Please excuse us for this uncomfortable situation. We look very much forward to welcoming you backl! Sincerely, Marvin Hilgers Guest Relation Manager

a mixed bag

Customer review rating 4.4/5

Harald Families - 31/07/2019 AccorHotels review

The location of the hotel is excellent. The stay itself had some negatives: - one of the two lifts near the lobby is out of service for repairs - long waits and taking the stairs ensued. - the room was a bit on the small side - in particular wardrobe space is too scarce. - who came up with the idea of the glass separating room and shower? Depending on where the other guest sits, you don't even have privacy on the toilet, let alone under the shower.

Good evening Mr. S., we would like to thank you for have chosen our Hotel Mondial am Dom for your previous visit to Cologne and for the time you have taken to share a feedback with us. We are glad to read, that you especially did like the excellent location. However, we regret that you were not 100% satisfied with your stay and would like to apologize for any inconvenience. Now we carry out improvement work on our elevators, which unfortunately are necessary to guarantee the safety of our guests. Furthermore, when this works are finish expected you much faster and better-equipped lifts. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Renovated rooms are an improvement

Customer review rating 4.4/5

Tim Business - 30/07/2019 AccorHotels review

I have been staying a couple of times before in this hotel. The service is still the same: excellent. And the necessary finally took place: renovation of the rooms. It is for sure an improvement. Especially the standard and business room are very small (16sqm) and it felt like that with the old style. The renovated rooms feel a bit bigger due to a nice open shower concept. Nice! This Time only fit a courtyard view. Looking forward to staying there again, next time with cathedral view hopefully :)

Dear Mr. B., Thank you very much for having chosen our Hotel Mondial am Dom Cologne a for the fifth time. It is wonderful to read that you had such a nice time while staying with us and that you rated us "with excellent service". What a lovely compliment! I appreciate that you mentioned that new fresh reformed rooms are an improvement. Again, thank you very much for your loyalty and we look forward to welcoming you soon. Sincerely, Marvin Hilgers Guest Relation Manager

Great hotel, great service, great breakfast, great location!

Customer review rating 4.4/5

Carl Solo - 26/07/2019 AccorHotels review

The welcome was great, extremely nice staff and settled in quickly. Location is central and will return without hesitation

Dear Mr. L., thank you very much for your loyalty to Accor and for have chosen our hotel Mondial am Dom for your previous stay in Cologne. For us there is nothing more satisfactory then to read such nice comments like yours ("The welcome was great, extremely nice staff and settled in quickly) It is my pleasure to pass this compliments to our staff and I would like to thank you for this kind words which are a highly motivation for all our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Very Professional Staff and Great Location

Customer review rating 4.4/5

Captain S. Couples - 26/07/2019 AccorHotels review

The staff were very cordial and professional. The accommodations were situated within 3 min walk to the cathedral, train station, and all the shopping and eating you could imagine. Nice breakfast. I had left an item in the room and Clara was very nice to assist in its return. The elevators are very very slow and more people take the stairs than the actual elevator. I would recommend an upgrade.

Dear Mr. T., Thank you very much for having chosen our Hotel Mondial am Dom during your holidays in Cologne! It is a pleasure to read that you enjoyed your time with us and that we have a “very Professional Staff and Great Location”. Especially your attribution of our front desk agent Clara, I am very pleased to pass her and would like to thank you. Our main objective is to offer a highly personalized service and to provide our guests a memorable and relaxing time right from entering the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Marvin Hilgers Guest Relation Manager

Midweek in Cologne

Customer review rating 4.4/5

Luís Business - 26/07/2019 AccorHotels review

Well located place and excellent starting point to explore Cologne. Clean and efficient service! Internet connection could be improved as well as the air conditioning system. However, my overall assessment is: Recommended.

Dear Mr. R., Thank you so much for your recent stay at our Hotel Mondial am Dom! I am thrilled to read that you had a holiday to remember with us and that you highlighted the attention to detail and the warm and genuine service from our staff. I feel that the team makes the difference and that the hospitality really comes from their heart. However, we regret that due to congestion of our air conditioning your stay has been adversely affected. We ask for your understanding, because unfortunately due to the unusually high temperatures our air conditioners are not used to it and thus overheat because it cannot sow cold air. Our technical service checks the main engine every few minutes to try to keep downtime as low as possible. If there are trouble with the WIFI connection, please do not hesitate to always contact our reception, that way we can check to find a solution to your satisfaction, as it is very important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

pretty good

Customer review rating 4.4/5

Anonymous Business - 25/07/2019 AccorHotels review

very clean room, excellent breakfast, Dutch speaking personnel, excellent wifi elevators need update (very slow), small room, restaurant no air conditioning. room key didn't work after breakfast

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are happy to read, that we did match overall al your expectations and you enjoyed our breakfast buffet and were very satisfied with our staff. However, we regret that due to congestion of our air conditioning your stay has been adversely affected. We ask for your understanding, because unfortunately due to the unusually high temperatures our air conditioners are not used to it and thus overheat because it cannot sow cold air. Our technical service checks the main engine every few minutes to try to keep downtime as low as possible. We regret that you were not satisfied with the speed of our lift and we would like to inform you that we have taken one of our lifts out of service due to improvements and maintenance. After these technical improvements, you expect faster and better equipped lifts. Thank you for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager

Clean, quiwt—as expected.

Customer review rating 4.4/5

Peter Friends - 25/07/2019 AccorHotels review

Quick check-in and check-out procedures, excellent breakfast, clean room and a comfortable bed. Nothing at all to complain about.

Dear Peter, what a pleasure to read that you had a satisfactory stay with us and did especially valuated our front desk staff, the breakfast buffet and our comfortable rooms highly. Thank you very much for have taken this time to give us such a positive and kind feedback which is a high motivation for all our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Generally satisfied

Customer review rating 4.4/5

Anonymous Business - 25/07/2019 AccorHotels review

Check in/check out very efficient; room okay. Excessive noise 1-3 am all nights sounding like carts rolling around/people moving things , that disrupted sleep.

Dear guest, We very much appreciate the time you have taken for write us a Feedback and for visit our Hotel Mondial am Dom once again. We are very pleased to read, that you were 100% satisfied with our staff especially with our front desk team. It is my pleasure to pass this beautiful feedback to our team as a high motivation. However, we regret that there was noise caused by a guest on floor over you. In cases like this please do not hesitate to call our reception. Our staff could have contacted the guest over you, as your sleeping comfort is very important for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Marvin Hilgers Guest Relation Manager

very good. We are looking forward to come back next year in July as we were last year 2018 and this year 2019.

Customer review rating 4.4/5

Erling G. Couples - 21/07/2019 AccorHotels review

We liked the atmosphere at the hotel and the central location.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery Collection. We are very glad that you were very satisfied with your stay and loved the atmosphere and central location. We cannot wait to welcome you soon back. Warm regards, Marvin Hilgers Guest Relation Manager

Mercure with Pretentions

Customer review rating 4.4/5

Mr W. Couples - 21/07/2019 AccorHotels review

Rooms modernised nicely. Non-descript “bar/restaurant/beer garden) Horrendously unpredictability at breakfast. Location was it’s only saving grace.

Good evening Mr. W., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding our facilities we are glad to inform you that we just have open our new cafe-bar Legs11 which offer you delicious snacks and coffee with a nicely view to the cologne cathedral. Furthermore we are planning to reform our Bar/Restaurant Reissdorf im Mondial in a completely new style and which a new card, I am sure you will love it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marvin Hilgers Guest Relation Manager

Great hotel...just an issue with bathroom

Customer review rating 4.4/5

Eduardo S. Friends - 19/07/2019 AccorHotels review

The hotel was great, completely modernized bedrooms and great breakfast. The only problem is that the bath/shower has a completely transparent window to the room that allows one to see everything, leaving no privacy. I had to ask my friend to stay out of the room while I was in shower. As this is unusual, it should be properly advised before reservation was done.

Dear Mr. Yassue Nascimento S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne Collection. We are glad to read that you were overall very satisfied with your stay especially with our fresh reformed rooms and the delicious breakfast. However, we regret that you did not like the new modern shower. Thank you very much for your constrictive criticism, which help us to improve our facilities. We hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cologne