Hotel Mondial am Dom Cologne - MGallery by Sofitel 4 stars

TripAdvisor rating 4.0/5 1,506 reviews
Hotel Mondial am Dom Cologne - MGallery by Sofitel
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Hotel extras

  • Enjoy the luxury of a central location

  • The freshest beer in town

  • Popular getaway in the countryside

  • Concierge Service

  • 6 meeting rooms for up to 150 people in the heart of Cologne

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Nearby
  • Wheelchair access
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 6 meeting room(s)

Hotel location

Hotel Mondial am Dom Cologne - MGallery by Sofitel

Kurt-Hackenberg-Platz 1
50667
cologne
germany

Tel: +4922120630

Fax: (+49)221/2063527

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 132 :   132 TRANKGASSE

  • BUS 133 :   BUS 133 GUERZENICH

  • TRAM 1 :   TRAM 1 HEUMARKT

  • Tram :   TRAM 16, 18 DOM-HAUPTBAHNHOF

  • S TRAIN :   S6, S11, S12,S13 HAUPTBAHNHOF

  • By plane

    DUSSELDORF INTERNATIONAL AIRPORT At 45km / 27.96 miles

  • By plane

    FLUGHAFEN FRANKFURT AM MAIN At 180km / 111.85 miles

  • By plane

    FRA At 180km / 111.85 miles

  • By train

    DOM / HAUPTBAHNHOF At 0.2km / 0.12 miles

GPS :50.94009, 6.960014

Our accommodations

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

CLASSIC ROOM, 1 Double Size Bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Automatic wake up call(...)

SUPERIOR ROOM, 1 Double Size Bed, view of the cathedral

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

SUPERIOR ROOM, 2 Single Size Beds, view of thecathedral

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

DELUXE ROOM, 1 Double Size Bed, spacious

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

REISSDORF IM MONDIAL

Type of cuisine: Regional

In the "Reissdorf im Mondial", regional dishes and draft beer are served in the ambiance of a modern Cologne brewery setting overlooking the cathedral. We are open daily from midday to 1am.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REISSDORF IM MONDIAL

Photo non contractuelle / Strictly non binding

At the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a view of the cathedral.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 184 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more
Hotel Mondial am Dom Cologne - MGallery by Sofitel Meeting Room

Our guest reviews for
Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,461 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,506 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Some very good and some very bad

Customer review rating 4.4/5

Anonymous Solo - 18/04/2019 AccorHotels certified review

Enjoyed parts of stay- reception staff very good, breakfast excellent and staff excellent. Was extremely unhappy with all the construction noise which I had no idea about until I arrived. Noise was so bad I was unable to phone people in my room and could not hear TV. I would have appreciated being told before I booked that my stay would be compromised by noise of construction I stayed a night at the Pullman and there was no comparison, the Pullman is streets ahead, only good thing is the location.

Another Pleasent Business Stay

Customer review rating 4.4/5

Steve Business - 18/04/2019 AccorHotels certified review

Brand new room 361 was very bright and modern.

Dear Steve, Thank you again for taking the time to write us a positive feedback. We are already looking forward to your next stay. Sunny greetings from Cologne, Evelien Horsch Front Office Supervisor

Well positioned hotel & good overall service.

Customer review rating 4.4/5

Sarah Business - 14/04/2019 AccorHotels certified review

Very friendly staff. Well presented hotels. Had one of the newly refurbished rooms and left feedback as requested.

Refurbished room was a big improvement

Customer review rating 4.4/5

Peter M. Business - 13/04/2019 AccorHotels certified review

As usual the hotel lived up to expectations

Lovely hotel in a great location

Customer review rating 4.4/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Love the location near the train station, cathedral and river. Enjoyed my room - very comfortable if a little small. Nice bathroom - recently renovated.

Dear Guest, Thank you for your more than great review. It's wonderful to read that you enjoyed you stay so much and we do hope to welcome you soon again. Kind Regards, Evelien Horsch Front Office Supervisor

For sure, I will stay in your hotel again next time.

Customer review rating 4.4/5

Pawan P. Business - 08/04/2019 AccorHotels certified review

Very comfortable and convenience

Dear Pawan P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

Awful - will never stay at this hotel again

Customer review rating 4.4/5

Garrett W. Business - 05/04/2019 AccorHotels certified review

Awful. My room was not ready upon check in and I took a lower category room to have something at 2pm - which was tiny, had no view, and was only €14 cheaper than my Deluxe room. The hotel information book said the Sauna and Steambath are operated from 16-22:00 each day. I went down at 16:00 and it was all turned off and cold. I tried calling using the phone in the basement but it rang over 20 times and no one answered. No employees were there to help and I didn't want to go to the lobby in my robe to ask about it. Then at 8am on the day of check-out they started drilling in the floor above my room - super loud and unbearable. I called and the reception told me they are doing renovations - I asked why this was not on the hotel website or was not communicated to me when checking in and all she could say was sorry but did not (1) correct the problem or (2) offer anything to make up for the inconvenience. The shower was disgusting with mildew everywhere, the soap holder was broken and falling off the wall. The door to the TV had a very sharp metal point on the handle and the room is so small that I scratched myself badly simply trying to walk past it. Overall the worst hotel experience in the last 10 years. And I stay in hotels about 100 nights per year. AWFUL!

Dear MGallery Guest, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can understand dissatisfaction about the opening hours in our Spa area. We already spoke with our Housekeeping and Front Office Team so that a mistake like this will not happen again. As you already point out our hotel needs definitely a renovation, and we´re still working on it. Until June all our rooms will be 100% renovated. This unfortunately sometimes brings a lot of noise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future when our hotel is finished with the renovation works. Evelien Horsch Front Office Supervisor

A well relaxed atmosphere with very helpful staff

Customer review rating 4.4/5

Steve Couples - 01/04/2019 AccorHotels certified review

Helpful friendly staff. Very good breakfast. Superb central location. The only negative is the speed of the lifts. Takes long time to come and slow in operation to the desired floor.

Dear Steven A., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

Ok

Customer review rating 4.4/5

Ian B. Business - 01/04/2019 AccorHotels certified review

Staff friendly Rooms a little tired

Dear Ian, Thank you for taking the time to tell us about your experience at out Hotel. We are always happy about positive and as well critical feedback. We are happy to inform you that we are currently renovating all our rooms until June 2019. We hope we will see you again in the near future and convince you with our new rooms Kind Regards, Evelien Horsch Front Office Supervisor

Noisy

Customer review rating 4.4/5

Martin R. Couples - 29/03/2019 AccorHotels certified review

Construction work started right above our head before 9:00

fine

Customer review rating 4.4/5

K.s. Business - 27/03/2019 AccorHotels certified review

good service, good location, great breakfast

Customer review rating 4.4/5

Y. Families - 27/03/2019 AccorHotels certified review

Everything was good except wifi. Wifi usually free with good speed other hotels. It was free WiFi but connect wasn't good. Breakfast was good and location.

Very enjoyable stay

Customer review rating 4.4/5

Shaun Solo - 26/03/2019 AccorHotels certified review

Helpful friendly staff, nice room and a very nice breakfast

smart and tidy hotel in a convenient location

Customer review rating 4.4/5

M W. Business - 25/03/2019 AccorHotels certified review

I enjoyed the professional reception staff, the clean and tidy hotel, a good breakfast choice with quality food and good quality coffee. I would improve the hotel by having better control over the room temparature, USB adapters in the rooms and foreign power adapters available from reception. I was delighted to be given a small gift as it was my birthday.

Pleasant stay

Customer review rating 4.4/5

Aj Business - 25/03/2019 AccorHotels certified review

Very well located hotel in the centre of Cologne, is bang on in the centre just behind the DOM. Hotel is clean with pleasant reception area and good breakfast. The lifts felt very old, slow and did not feel very safe. The hallway carpets are also tired and in need of modernization, the rooms are functional although the are extremely small. The beds are comfortable and bathroom is also good. Best thing about this hotel is the location, Breakfast, and shower. Worst part is apart from the reception and breakfast restaurant the hotel is need of modernisation and has very small rooms.

marvellous hotel

Customer review rating 4.4/5

Graeme Families - 22/03/2019 AccorHotels certified review

The whole experience was excellent from check-in to check-out. The staff were very helpful; the room was good value for a city centre hotel. The restaurant is also good value (if a slightly limited menu). We only stayed overnight but would definitely choose this for a short break in the city.

no hot water in the room dor my stay

Customer review rating 4.4/5

Iain Business - 15/03/2019 AccorHotels certified review

overall the stay was ok, but the building work was a little noisy during the late afternoon. I had no hot water for the entire duration of my stay, this was reported on the morning of the 13th, the late afternoon of the 13th when I returned and also on the morning of my departure. on the evening of the 13th I was told that it had been fixed by running the water for 15 mins to clear the pipes, but it appears this was not the case on the morning of the 14th

Great place for exploring Cologne.

Customer review rating 4.4/5

Quentin G. Couples - 01/03/2019 AccorHotels certified review

Efficient, comfortable, great location - so near the cathedral and old town, and handy for the railway station.

Dear Quentin G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

Excellent location

Customer review rating 4.4/5

Su Friends - 22/02/2019 AccorHotels certified review

The hotel was spotlessly clean and the staff were very friendly and knowledgable. The hotel is located in a very convenient location barely even 5mins from the central station and the beautiful cathedral.

Dear Susan C., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Tarrach Front Office Manager

Fullfills expectation - as always:-)

Customer review rating 4.4/5

Luc Business - 22/02/2019 AccorHotels certified review

You can really feel coming home in this hotel. Rooms are on the small size but perfect for a single business visitor. And always clean and tidy. The little chocolates are the finishing touch. Breakfast is above average. Staff is absolutely friendly and correct. The garage inside the building is another plus.

Dear Luc G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Tarrach Front Office Manager
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