Hotel - Hotel Mondial am Dom Cologne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne - MGallery by Sofitel

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4.0/5 1,353 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

  • 203 rooms
  • 136 non-smoking rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,363 reviews

Our guest reviews for Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,353 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jared W. Business - 15/04/2018
« No running water »

Checked in after a long international flight and no running water. Waited until th evening and no running water. So I checked out and was not offered a discount or refund.

AccorHotels certified review
Anonymous Business - 13/04/2018

Nice team, good location, hearty and varied breakfast. Small rooms, high price

AccorHotels certified review
David Business - 13/04/2018
« Frequent guest, at a consistently excellent hotel »

Frequent guest at this hotel - I am always pleased to return. The staff are first rate. Location is the best in Cologne. Well managed, clean, restful yet dynamic establishment

AccorHotels certified review
Brad H. (. M. C. Business - 12/04/2018
« great service, excellent location. the best breakfast. »

always you can relie on this hotel and its associatted hotels for cleanliness, good food and great service. very reliable,

AccorHotels certified review
Thomas Friends - 12/04/2018
« Top Hotel »

Shorttrip nach Köln

AccorHotels certified review
Kevin Business - 05/04/2018
« Very noisy room again »

Staff are great, like the locations room is good, BUT the walls and ceiling are paper thin, I was constantly kept awake by noisy people above and to the side. Second time I have experienced this. It was so bad this time I have now booked my next trip to the Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I very much regret that you had not the enjoyable experience you should have had. Please accept my sincere apologies. I have left a note in your guest profile that you do prefer a very quiet room. Upon availability we will assign you then the most quiet room we have. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
N H. Business - 03/04/2018
« Comfortable and clean. »

The hotel was very welcoming upon arrival and the rooms are both comfortable and clean. It was also very good to be able to eat gluten free at breakfast and a variety of food was offered which was brilliant. The restaurant staff were very friendly for the duration we stayed and attentive also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
M Business - 02/04/2018
« Room comfortable and clean »

Hotel is well located. Room was clean but small. Bed clothes were not adequate for the winter. I woke up cold in the middle of the night both nights I stayed there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other H. I very much regret that you had obviouly an issue with the heating in your room. Please accept my sincere apologies for the inconvenience caused. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Anonymous Friends - 01/04/2018
« Nice stay. Just nice. »

The staff at the reception and during breakfast was very nice and welcoming. The rooms and the floors are nicely decorated and ambiant, but you can see that it is not the newest fruniture. Everything was very clean, but the floors and the old elevators smelled a little bit "old" and muffy. Overall it was a very nice stay, with two exceptions: 1) We booked the Pullman but have been moved over to Mondial because of renovation in Pullman. And compared to Pullman the Mondial was a bit of a disappointment since Pullman is newer, more modern and has an exceptional atmosphere which we missed at Mondial. 2) The bar at Mondial was a big disappointment. The staff was not very welcoming, the drinks menu is not what I know and expect from an Accor hotel, especially the wine menu and the atmosphere was not at all like the bar at a 4 star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I very much regret that we could not meet your expectations in all areas and that you were moved because of the renovation of the Pullman hotel. Also your comment regarding the friendliness of the staff in the restaurant is a thing to share with the team. Usually we do reiceve just positive feedback regarding our staff. Thank you again for sharing your experience, and we hope to welcome you back in the near future to prove to you that we are better than what you experienced. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Marlene A. Couples - 30/03/2018
« Excellent hotel and staff at a great location! »

We extended our river cruise that ended in Cologne and very much enjoyed the stay at Hotel Mondial. The staff were very attentive and helpful particularly with our luggage shipping service who did not show up when promised. The room was very large, roomy, clean, comfortable and quiet. The only co,plaint was the big step in and out of the tub/shower which was very dangerous as there was no anti-slip mat to rely on when stepping from the wet and very slick tub after showering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrews, We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your comment for the anti-slip mat we will share this with the whole management team to find a solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Michael Business - 28/03/2018
« Great location, tiny room my second room was equipped with a single bed, totally unexpected and the lifts need venting / air freshener. »

Helpful staff, local tax was a surprise but the size and layout of my rooms was a huge disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Oilwadee Business - 27/03/2018
« Great Location »

This hotel is located in the great location. It's very convenient to go the Koln HBF. There are many shops and restaurant around that area. It's not too far from Koelnmesse exhibition center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Y., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
V. H. Business - 26/03/2018
« pleasant and comfortable »

check in was quick and easy and room was very comfortable as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Freddo65 Couples - 21/03/2018
« Excellent service, Excellent breakfast, excellent location »

Location cannot be beaten. Breakfast is a great experience, staff are fantastic and very friendly in the restaurant. Check and departure great experience and again staff very friendly and very professional. Hotel is very clean and maid service very good. If your coming to Koln I would highly recommend this hotel. Great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Q., Thank you for sharing your marvelous experience on the occasion of your recent return visit at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am overwhelmed to learn how much you enjoyed your stay again including the colleagues’ service from the heart. With much pleasure I shared your excellent evaluation with my colleagues who were thrilled to learn their gracious services were positively received by you. We are very much looking forward to the pleasure of welcoming you again to our hotel in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Simon Business - 20/03/2018

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Dseneker Business - 20/03/2018
« Great location but don't expect much »

As the title implies, you can't get a better location in the heart of Cologne however don't expect much from the hotel. You get the basics but no frills and for the cost (approximately 150 Euros per night) there is an expectation to get more. I was travelling on business and wanted more of a room set up for a business traveler - space to walk around the bed; place to put luggage. I just didn't do my homework on this one. If you are traveling for pleasure and just need a place to put your head down then this might be a great option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Michael Business - 19/03/2018
« The best part of my trip, other than business »

It was relaxing, comforting, and always pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Anonymous Couples - 19/03/2018
« good »

was good but breakfast was a bit chaotic and things were not being replaced fast enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand I regret that that service at breakfast was not fast enough to freshen up and replace the breakfast items. I will forward and share this comment with the responsible department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

TripAdvisor review
sergemichell Business - 19/03/2018
« Great place to stay »

I had a great (short) stay. The hotel is excellent. ldeally located in the center of Koln. I was upgraded to a beautifull suite. Just the food menu at the bar is limited and woould do with a bit more choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sergemichell, Thank you for sharing your marvelous experience on the occasion of your recent visit at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am overwhelmed to learn how much you enjoyed your stay including your extra upgrade. We are very much looking forward to the pleasure of welcoming you again to our hotel in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Lewi Solo - 15/03/2018
« Short stay »

I only had one night in Cologne, so I did not use many of the facilities, but I was very pleased that I was able to check in at 8am because a room was available - greatly appreciated after travelling for 24 hours from Australia! The room was small and the bed rather firm, but it was all I needed for one night, and the location was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

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