Hotel - Hotel Mondial am Dom Cologne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne - MGallery by Sofitel

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4.0/5 1,366 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

  • 203 rooms
  • 136 non-smoking rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,441 reviews

Our guest reviews for Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,366 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Virginia Couples - 13/05/2018
« Great stay »

Perfect location great staff and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Jah M. Couples - 12/05/2018
« great place in the heart of the city »

easy, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Anas J. Business - 10/05/2018
« Mr Anas J. »

Comfortable - fit for purpose decor a little bit old and dates in the Guest rooms, rooms also extremley small but everything worked fine, service and food was very good. Staff also very good. However rooms had not be cleaned as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Sayan D. Families - 10/05/2018
« Highly satisfying stay »

I had cancelled Marriot to stay here given my past experience with Accor. The decision paid off. Fantastic location. Very friendly and efficient staff. Good breakfast and room service too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Freshteh R. Couples - 07/05/2018
« First visit to Köln »

Great location, pleasant staff. I would recommend it to other friends for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Brian B. Business - 03/05/2018
« Wonderful in every sense »

Courteous staff, a great location, fantastic breakfast and wonderfully arranged rooms.!couldnt ask for anything more!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
David M. Families - 01/05/2018
« Excellent »

Perfect room, superb breakfast (the butter machine was magic), lovely staff and wonderful location. The best room that I have stayed in for a very long time. The ONLY issue was that I could not easily find the hotel parking, not helped by there being a lot of traffic, and so I parked in the public car park opposite, under the cathedral. Othewise the hotel would have scored 10. Would recommend to anybody.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Kim Couples - 01/05/2018
« A little less than expected »

Size of room for 2 persons, Quality of shower head, only one bedsheet. Rooms well equipped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Fabricio Solo - 30/04/2018
« Great Stay »

Nice Hotel close to all interesting places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Business S. Business - 27/04/2018

Very friendly staff, lovely breakfast, great location but room a little warm and adjusting the thermostat int he room made no difference. Luckily I could safely open the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your S. at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Clive Business - 27/04/2018
« Very pleasant and comfortable. »

Nice beds, wardrobe and bathroom facilities. Good breakfast buffet and very polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Anonymous Families - 25/04/2018
« Great location but mediocre service »

The location of the hotel is fantastic : right next to the magnificent Dom But the team seems to be recently hired and not extremly experienced...in particular to other M Gallery Hotels we know...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Usually we do receive just positive feedback in regards of friendliness and professionality of our staff. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Chris M. Couples - 18/04/2018
« Excellent »

Amazingly nice hotel. Fantastic location. Super helpful staff. Lovely breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Jared W. Business - 15/04/2018
« No running water »

Checked in after a long international flight and no running water. Waited until th evening and no running water. So I checked out and was not offered a discount or refund.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Willardson, Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Anonymous Business - 13/04/2018

Nice team, good location, hearty and varied breakfast. Small rooms, high price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rausch, We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
David Business - 13/04/2018
« Frequent guest, at a consistently excellent hotel »

Frequent guest at this hotel - I am always pleased to return. The staff are first rate. Location is the best in Cologne. Well managed, clean, restful yet dynamic establishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lord, Thank you for sharing your marvelous experience on the occasion of your return visit at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am overwhelmed to learn how much you enjoyed your stay again including the colleagues’ service from the heart. With much pleasure I shared your excellent evaluation with my colleagues who were thrilled to learn their gracious services were positively received by you. We are very much looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne - MGallery by Sofitel in the near future. Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Brad H. (. M. C. Business - 12/04/2018
« great service, excellent location. the best breakfast. »

always you can relie on this hotel and its associatted hotels for cleanliness, good food and great service. very reliable,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hood, We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Thomas Friends - 12/04/2018
« Top Hotel »

Shorttrip nach Köln

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Thomas, Vielen Dank für Dein tolles Feedback. Viele Grüße Christoph

AccorHotels certified review
Kevin Business - 05/04/2018
« Very noisy room again »

Staff are great, like the locations room is good, BUT the walls and ceiling are paper thin, I was constantly kept awake by noisy people above and to the side. Second time I have experienced this. It was so bad this time I have now booked my next trip to the Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I very much regret that you had not the enjoyable experience you should have had. Please accept my sincere apologies. I have left a note in your guest profile that you do prefer a very quiet room. Upon availability we will assign you then the most quiet room we have. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
N H. Business - 03/04/2018
« Comfortable and clean. »

The hotel was very welcoming upon arrival and the rooms are both comfortable and clean. It was also very good to be able to eat gluten free at breakfast and a variety of food was offered which was brilliant. The restaurant staff were very friendly for the duration we stayed and attentive also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

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