Hotel - Hotel Mondial am Dom Cologne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne - MGallery by Sofitel

4.0/5 1,396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking  (Nearby)
  • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
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Hotel location

Our rooms

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

  • 203 rooms
  • 136 non-smoking rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,653 reviews

Our guest reviews for Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Geoff F. Friends - 01/08/2018 AccorHotels certified review
« Excellent in parts - not so good in others »

Good location, warm welcome at reception efficient service. classic rooms a tad on the small side. Lunch in the bistro was slow, only part of the order arrived, two guests had food after three had finished theirs and then the order was not complete. Reception staff response exceptionally good. Breakfast was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand I deeply regret that your experience in our restaurant was not that what you have expected. Please accept my sincere apologies for these mishaps. We will take the appropriate measures to prevent future occurance. Thank you again for sharing your experience, and we hope we will have the pleasure to welcome you back in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Ronald L. Couples - 26/07/2018 AccorHotels certified review
« Excellent location with pleasant services. »

Very efficient check-in and check-out processes. A drink for the members is a plus. Overall the services are pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Couples - 25/07/2018 AccorHotels certified review
« elegant hotel in an elegant city »

comfortable hotel but the television could have more english speaking channels or at lest have sub-titles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Certainly we will share and discuss your feedback regarding the TV channels with our management team to find a short term solution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Solo travel - 19/07/2018 TripAdvisor review
« My home in Cologne »

Being a regular visitor to this city, I have been able to try out multiple hotels. However this hotel always feels like coming home: nice rooms, excellent location, nice facilities like sauna and the most wonderful breakfast. Absolutely recommended !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan D, Thank you for staying with us again and for sharing your marvelous experience with TripAdvisor readers. I am overwhelmed to learn that you experienced memorable days already at our hotel and that you were satisfied with our facilities. We thank you for being such a loyal customer and hope that you will have the opportunity to travel to Cologne again very soon as we would be happy to pamper you again with our service from the heart. kind regards Christoph Kübel-Fischenich Guest Relation Manager

Ed Solo - 17/07/2018 AccorHotels certified review
« Good quality as usual »

My 4th stay at this hotel - always good place to stay and very central

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Wah-tho Couples - 17/07/2018 AccorHotels certified review
« Great stay with great and friendly staff »

The stay was complimentary so I don’t wish to complain. Everything was excellent. I also work for Accor hotels at the reception and housekeeping supervisor at Novotel. The staff was exellent. Very professional and guestfree. The staff from the breakfast were also outstanding . Please give them my compliments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

S G. Business - 16/07/2018 AccorHotels certified review
« Not a hotel that will stay in the memory. »

The room sized was fairly small. I had little contact with staff while in the hotel. Breakfast was standard, but plentiful. It wasn't a bad experience, just not memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I very much regret that we were not able to make your stay a memorable one. Indeed our classic rooms a bit small. Our rooms in the deluxe category a bigger and are located to the more quiet innercourt. Maybe that could be an option for your future bookings. Thank you again for sharing your experience, and we hope we will have the pleasure of welcoming you back in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Jb Couples - 14/07/2018 AccorHotels certified review
« Great location »

Very pleasant, welcoming staff; efficient check-in and check-out experience; a very nice suite with lounge, bedroom, bathroom and separate toilet. Excellent breakfast both in choice and setting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

Johnny L Couples - 11/07/2018 TripAdvisor review
« Hotel in very good location »

Everything was great, we had a room with view on the Kölner Dom. The classic room is small but comfortable enough if you are not planning to stay in the room for the whole day. Gym and Spa are 4 star quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johnny L, Thank you for staying at Hotel Mondial am Dom Cologne - MGallery by Sofitel and for sharing your marvelous comment. I am thrilled to learn that you enjoyed your stay and our Gym and Spa area. We are looking forward to your return visit in the near future. Best regards, Christoph Kübel-Fischenich Guest Relation Manager

Arun S. Families - 04/07/2018 AccorHotels certified review
« Good »

Great location friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

J.f. Business - 01/07/2018 AccorHotels certified review
« Lovely hotel and great location! »

Quaint rooms. great service, perfect location! The staff was wonderful. Breakfast was also wonderful with a nice variety of items. Appreciated the early morning availability as we needed to be in the office early a number of days. It was good to start the day off with a nice meal and a cup of coffee or tea. Loved the variety of teas!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime L F., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

David Business - 29/06/2018 AccorHotels certified review
« Consistently excellent »

I am a frequent visitor to Cologne. The Mondial am Dom is consistently excellent, its staff are professional, courteous and welcoming, the rooms are clean, comfortable, the dining is very good, the location superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evelien Horsch Front Office Supervisor

Anonymous Business - 27/06/2018 AccorHotels certified review
« Fab location. Clean and quiet room. Helpful staff. »

Great breakfast. Incredibly quiet night on a World Cup evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Brian B. Couples - 26/06/2018 AccorHotels certified review
« Mr. Brian b. »

Yhe staff was very warm and friendly and the hotel location allowed us to enjoy Cologne by walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Business - 25/06/2018 AccorHotels certified review
« I enjoyed my visit - there was nothing negative about the experience »

I generally stay on the ring / friesenplatz and have not stayed at mondial since it was a sofitel - stopped going due to the noisy tramworks. this visit i was pleasantly surprised at the level of service and standard of the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Matthew P. Business - 25/06/2018 AccorHotels certified review
« Good location, reasonable price, clean and efficient »

Very good, business centre was a life saver. Lifts slow and hot, but otherwise everything was as you would hope it would be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Nazp Business - 25/06/2018 AccorHotels certified review
« busness stay in cologne »

very nice hotel and staff assistance was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Business - 24/06/2018 AccorHotels certified review
« Short business trip to Cologne »

Warm welcome, quick check-in. Room was ready and well-equipped. Varied, rich breakfast buffet. Central, convenient position.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Jim Solo - 21/06/2018 AccorHotels certified review
« Nice hotel near Dom and Museum Ludwig »

A pleasant brief stay in Köln - the hotel is conveniently located between the Dom; Museum Ludwig; and, Alt Markt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Theodot H. Friends - 08/06/2018 AccorHotels certified review

Location good. Rooms too small, bathroom good. Too expensive for quality. Lift slow. Breakfast good. Parking convenient. Staff friendly. One dinner for 24 persons only ONE server.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

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