Hotel - Hotel Mondial am Dom Cologne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne - MGallery by Sofitel

4.0/5 1,426 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking  (Nearby)
  • Wheelchair access
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

  • 203 rooms
  • 136 non-smoking rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,826 reviews

Our guest reviews for Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,426 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 08/10/2018 TripAdvisor review
« Our stay at Mondial am Dom »

Good stay though the beds were not very comfortable. They should be little harder. Also the rooms were really small for the price. Otherwise the hotel staff was nice and the cleaning of rooms were adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear anilrajvanshi2017, Thank you for staying with us recently and for sharing your feedback. I regret that the bed comfort did not meet your expectations. On the other hand I am happy to learn that you were satisfied with the overall cleanliness in our hotel. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Couples - 07/10/2018 AccorHotels certified review
« Staff excellent, facility was ok. »

Very helpful and friendly staff, water and fruit in lobby is a welcoming gift. Negative points: no shop or vending to get drinks / snacks, floor where public toilets are located has a bad odor (ladies wc was clean and no bad odor), tv in room did not get any signal (didn’t work)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Tariq Solo - 06/10/2018 AccorHotels certified review
« Good »

Stay was average as room was very small and breakfast was same everyday no chefs special dishes.. location was best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Tomohiko H. Solo - 05/10/2018 AccorHotels certified review
« Very satisfied. »

Nice room, attentive staff, excellent hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anil Families - 05/10/2018 AccorHotels certified review
« Good hotel with excellent location »

Allright and satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Photokina V. Business - 05/10/2018 AccorHotels certified review
« Pleasant stay in centre of Cologne »

This is a good quality hotel right in the centre of Cologne, under the Dom Cathedral and 5 minutes walk from the main railway station. Also minutes from the Old Town and many excellent restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Roy A. Business - 04/10/2018 AccorHotels certified review
« Good overall »

Stayed with you at least 4 times now. Good location, friendly staff. 2 things that didn't work so well... 1. Had the burger with salad for dinner. Salad was drenched in a creamy sauce which ruined it and the burger wasn't great, i.e. the quality of the meat was poor. You're not a cheap hotel, so I expected better 2. I drove over from the UK and parked in your car park. Given that you charged me roughly £130 (Sterling) per night, charging me a further 24 Euros per night in parking was excessive and unfair. It should have been free, or at least subsidised. Other than that, I was happy with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other side I very much regret that the Burger you ordered did not meet your expectations. We will take the appropriate measures to prevent future occurance. Regarding your comment for the parking please be informed that the parking information is placed on the website of booking.com. The prices are similar than other parking garages in the city center. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Richard Business - 01/10/2018 AccorHotels certified review
« A quiet and comfortable hotel in a great location for the Messe and Old Town »

All things considered, my favourite hotel in Cologne. Only slight irritation is the tempramental magnetic key cards, even when kept away from your phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

David W. Solo - 30/09/2018 AccorHotels certified review
« 3 days of comfort »

Excellent! From the time I arrived to the time I left, it was comfortable and enjoyable. Staff on reception were very good. My room was very presentable. Breakfast was great. Overall, excellent. My only little criticism, but there must be a reason, I would thought dining room for breakfast would be used for fine dining in the evening. But they do have the Brasserie, which was also very good, but having the second option of fine dining, would had been superb. That is my only criticism because all the rest was great. Thank you to the staff of Hotel Mondial am Dom- MGallery (name is too long! ☺) for making my stay an excellent one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Carl Couples - 29/09/2018 AccorHotels certified review
« Good location, mediocre quality room »

Good points: > Great location > decent quality towels in bathroom Bad elements: > rooms a tiny for the hotel grade/price. > Air conditioning system needs attention / repair. Does not cool well and makes a lot of noise. > housekeeping needs to pay more attention to bathroom amenities. 2 items were open / seals broken. > bed should have a top-sheet by default in this grade of hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand I regret that you had an issue with our bath amenities. I will share your feedback with our housekeeping manager to prevent future occurance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Martin H. Business - 28/09/2018 AccorHotels certified review
« Martin H. »

Always good service through out the hotel, clean rooms and a good night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Couples - 25/09/2018 AccorHotels certified review
« Very nice »

Your Hotel gave comfort, and nice people in reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Kittipot B. Business - 25/09/2018 AccorHotels certified review
« Great Location Hotel »

This is my second time staying in this hotel. Overall everything is nice. However, what I was disappointed as last year when I came here, there was a fruit plate in my room. However, there is none this time. Anyway, I would definitely stay in this hotel again despite my little disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand I regret that you were a bit disappointed about the missing fruit bowl. I investigated in that matter and I found out that on your stay last year you were a gold member of LeClub. On of the beneifts as a gold member is a fruit bowl. I have left a note in your profile that you like a fruit bowl on your future stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Adrian S. Business - 24/09/2018 AccorHotels certified review
« A refeshing change from our usual! »

Having stayed close by for a number of years at the Maritim whilst working at Kind und jugend, this year our team moved over to Mondial and what a marked improvement. Staff, especially front of house were all very friendly and efficient with special mention for Carolyn on reception and the concierge team who did a great job. Rooms whilst a little small where well finished with good beds and showers. Staying for a week meant storage was a little tight for wardrobe and drawers but overall finish and fit out was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Nick S. Business - 21/09/2018 AccorHotels certified review
« Good - but Sofitel is usually better. »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that we could not meet your expectations in all areas during your stay. Certainly the Sofitel brand as a five star hotel is above our class as we are a 4 star superior hotel. Thank you again for sharing your experience. We would be delighted to welcome you back in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Anonymous Couples - 19/09/2018 AccorHotels certified review
« Very short but great experience »

We were only passing through Cologne so it was a one night stay but the hotel was just what we needed after a long train journey with another one to follow the next day. Reception staff were welcoming and helpful, our room was excellent and very comfortable, food and drink were close by and very tasty! Breakfast - great variety and just what we needed before our journey to Copenhagen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Gabriel O. Business - 15/09/2018 AccorHotels certified review
« Excellent at a good price »

Comftable, clean and elegant. Good place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mercado, We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Robert S. Couples - 13/09/2018 AccorHotels certified review
« A satisfying overnight stay »

As I had anticipated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

William W. Business - 13/09/2018 AccorHotels certified review
« Room as untidy - no up to usual standards »

I was disappointed to find the room not tidied. - complimentary water was drunk and empty bottle left on the desk with cap - toilet roll was used and on the floor - hand towel was used and on the side - one shower gel bottle was partially used - dirty glass by bathroom sink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Certainly this is not the standard we usually provide our guests. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

David Business - 12/09/2018 AccorHotels certified review
« Another great stay at the Mondial am Dom »

I am a regular business traveller and always aim to stay at the Mondial. It sets and maintains the highest standards of customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Kübel-Fischenich Guest Relation Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates