Hotel - Hotel Mondial am Dom Cologne - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne - MGallery by Sofitel

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4.0/5 1,276 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Wheelchair access
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

The hotel has 203 modern rooms, as well as 6 exclusive suites in a classic modern style. Each room has a safe, individually controlled air conditioning, a luxurious bathroom, WIFI and international satellite television.

  • 203 rooms
  • 136 non-smoking rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,870 reviews

Our guest reviews for Hotel Mondial am Dom Cologne - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,276 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Stefanus R. Business - 06/10/2017

Arrived around 1 am, not given any welcome drink or voucher. Complain for air conditioner not working in the morning but until we leave still not working. Renovation in front of the hotel not finished yet since 2 years ago when i stayed in this hotel.

AccorHotels certified review
Lorenzo Business - 05/10/2017
« Nice place to stay »

I like the hotel. The only point to issue is the lack of space to accomodate luggage.

TripAdvisor review
Business - 02/10/2017
« Nice Hotel »

near Koln main attractions, the staff is very pleasant and helpful, the room is not very big but contains all what I need, clean and confortable. very nice food at breakfast but also in the hotel restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Averroes77, Thank you for your fantastic review following your visit at Hotel Mondial am Dom Cologne. I am delighted to learn that we have met your expectations and that you had a wonderful time at our hotel. Your praise is well received by the colleagues and they are thrilled that you appreciated their service from the heart. We are very much looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Brett K. Business - 22/09/2017
« Mr Bret K. »

Pleasant stay as always, 3rd year returning to the hotel, staff couldn't be more helpful and accommodating. Will return next year again

AccorHotels certified review
Stuart Business - 22/09/2017
« Experience in line with previous expectations altough this particular room was substandard »

Everything at expected high standard. Only complaint was the room 205. Shower head does not point downwards and cannot be made to. Soaks room everytime. Chrome fixture falling off wall. Entry lip to shower damaged and drain noise when ever toilet flushed in my room or other rooms.

AccorHotels certified review
Erwin Business - 20/09/2017
« No wifi in my room »

No wifi in my room. Very hard to get it.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Lift trapped arm, emergency switch unlabelled, no takeaway coffee cups »

I spoke with the customer relations manager about my stay. The lift door trapped my arm (it did not bounce back). I suffered light bruising. The room had an emergency button. I did not know. It was not labelled. I inadvertently pressed it twice. I kept getting phonecalls from reception. I had to work out where the switch was located by myself I wanted to take a coffee away at breakfast. No paper cups available. Also wanted to take my breakfast away as I was in a rush. Did not see any paper bags.

AccorHotels certified review
Mr D. Couples - 15/09/2017

A good hotel in the old city. Excellent breakfast, friendly staff who understand English. Cleaning service could be improved. Google map directions from the Train Station are flawed and take you three times longer and through too many cobble stone streets.

AccorHotels certified review
R M. Business - 14/09/2017
« Decent quality »

Very small room, but understandable as it is very central. Nice reception, friendly and helpful. Clean room, with a great view of the Dom. The shower and bathroom was good too. breakfast was good too. The only thin I did not like was check out...I was charged for 3 beers from the mini bar, which I did not have ...I would like a refund for this.

AccorHotels certified review
Helge K. Couples - 12/09/2017
« Very friendly and central! »

Coming back with my whole family in october!

AccorHotels certified review
Purijai J. Friends - 11/09/2017
« Perfect Place but not good service »

One of the best location for sightseeing and business in Cologne because accessing to public transportation; however, they are M Gallery and please acknowledge what they try to offer you (For FREE or For Fee). They are trying to please you in few minutes but less detail. Also, receptionist can blame you if you are make mistake by what telling by them. From the right location, it is easy to become a hell place.

TripAdvisor review
Purijai J Friends getaway - 11/09/2017
« Good Location for Cologne Dom »

Right location for Cologne Visit both in business and pleasure with real German touch. By the way, please make sure all offers they make to you is not advertisement or just information. Please make sure all detail of your package; otherwise, you have to pay additional cost by your mistake which they are likely to blame you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Purijai J, Thank you for having taken the time to post your comment on the occasion of your stay at Hotel Mondial am Dom Cologne. We take guest comments serious as it helps to improve our service and standard. I regret that you had the incorrect information regarding your reservation. Our personal service culture usually receives high ratings and I am sorry to learn that you obviously did not feel this way in some areas of our hotel. Please accept our sincere apologies for any inconveniences caused. I do hope that we will be able to welcoming you again to Hotel Mondial am Dom Cologne. kind regards Christoph Kübel-Fischenich Guest Relation Manager

AccorHotels certified review
Steve Business - 08/09/2017
« welcoming and comfortable »

i have stayed with you for the last 5 years and will return again

AccorHotels certified review
Lm Business - 07/09/2017
« Miss »

excellent

AccorHotels certified review
John H. Business - 06/09/2017
« Comfortable room , pleasant check in and check out . Very good breakfast . Great location »

Everyone was helpful and courteous . I left my passport and wallet in the room. When I realised about 5 hours later I telephoned the hotel. I was assured that it would be collected and was waiting for me when I returned to the hotel Also, I did not have my club numbers with me . I was told at checkout that they would find my details and enter the stay so I would still get my points

AccorHotels certified review
John C. Couples - 31/08/2017
« expectations met and exceeded »

Readily located next to the Koln Hbf, this hotel provided an excellent introduction to the tourist spots for eating, shopping, tour buses and train travel. Front office staff exceedingly helpful from check-in to guidance on what to see and do. From early on--line booking and satisfaction of the room requirements on check-in were trouble free.nHousekeping did the needful and kept room clean and tidy daily. Excellent hotel and more that satisfactory hotel stay experience.

AccorHotels certified review
Toshio T. Families - 20/08/2017
« Hospitality for my family »

I have already stayed at your hotel for several times and this is the first time to stay with my family including daughters. They kindly upgraded my room to a bigger one to stay cozy. Fruit was served for my daughters. The atmosphere at the reception was very friendly but polite. I was very pleased to stay at your hotel with my family.

AccorHotels certified review
Stuart Business - 14/08/2017
« Satifactorry Hotel with great customer service »

great stay with great customer service only tarnished by huge road works occurring outside the hotel which apparently are expected to go on until Novemeber. It meant the hotel customers had to walk a long way around to get to the Aldstadt and on the road.

AccorHotels certified review
M. D. Solo - 09/08/2017
« Central »

Hotel is in excellent, central location, which was ideal for my needs. Yet it was surprisingly quiet for such a location. The room was adequate and clean, and there was only a minor issue with the cleaning staff assuming that I am leaving after my first night. Breakfast was well presented and plentiful. If I needed to come back to Cologne would choose to stay here again. Wifi service was great.

AccorHotels certified review
Hobart M. Business - 04/08/2017

The staff is friendly and helpful. this includes front desk, bell desk and bar/restaurant.

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