Hotel - Hotel Mercure Rouen Centre Cathedrale
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Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer  Rue des Arsins - Accès Parking 
76000  ROUEN
FRANCE

1,393 reviews
TripAdvisor Rating Based on 1,393 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 25 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,200 reviews

Our guest reviews for Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,393 reviews
AccorHotels certified review
David M. Business - 11/08/2017
« Business Trip »

Locating the hotel and car parking is difficult due to road closures and pedestrian areas. The room was dark due to its position at the back of the hotel. Breakfast was good. No restaurant for evening meals.

AccorHotels certified review
Anonymous Families - 09/08/2017
« One night in Rouen »

The room was not as good as I expected for the cost, same as London prices and room are more equipt with better furniture, tea coffee much better level than freeze dried and a kettle, and a lot cleaner. Translation to English poor, so we were not aware that the coffee downstairs was chargeable nor the parking, until check out.

AccorHotels certified review
Emma Families - 08/08/2017
« Spacious family room in an amazing location. »

Our room was perfect for a family of 4 and wonderful to step out of the front door and be in the centre of it all. Staff were warm and friendly and breakfast was varied and of a high standard. I would certainly recommend this hotel for families with young children.

AccorHotels certified review
Gerard Couples - 08/08/2017
« Pleasant but hard to find .Staff great »

Stay was very good but for an Eco hotel with towels etc with throw away cups in the rooms really with wooden stick throw away stirrers.I don't know why I joined Accor Le Club when the hotel doesn't honour any of the benefits. Have been a member for over 10 years

AccorHotels certified review
James Families - 07/08/2017

Historic yet well maintained hotel in a great location in the heart of the city. Very friendly and helpful staff both at reception and in the bar and restaurant

AccorHotels certified review
Marcel G. Families - 05/08/2017
« Great location friendly staff »

Everything was fine. The only two downsides were that 1) the garage was too narrow for our mid-size car and it was difficult to drive in and out, and 2) the breakfast was a bit underwhelming as opposed to orthrr mercure locations- the hotel tended to run out of things quickly.

AccorHotels certified review
Dr M. K. Couples - 02/08/2017
« Ideal position for walking to all of the Historical city »

Our experience began with difficulty in locating the car park, and then negotiating the very tight drive down and into the very small car space. The reception staff could not have been more pleasantly helpful from the time of our checking and until our departure. We were disappointed with our Deluxe Suite with Cathedral View, as it bore no resemblance to the advertised photos, inasmuch as to see the view was a stretch around, and then just the top of one spire; and the tiny shower in bath, and plastic cups were at odds with the four star rating, as were the depressing purple coloured walls and ceilings in the hallways of the accommodation floors; otherwise the public areas, reception and restaurant on the ground floor were pleasant.

AccorHotels certified review
James Families - 01/08/2017
« Brilliant »

The breakfast was great, the room was welcoming and spotless. The only issue I had with the experience was that the wifi was really slow in room 111.

AccorHotels certified review
Tony L. Couples - 31/07/2017
« Staff extremely welcoming and very helpful ! »

All the staff made us very welcome and we're really helpful, the young lady on reception was particularly accommodating.

AccorHotels certified review
Brian W. Couples - 28/07/2017
« Excellent room, pleasant staff. »

This was a repeat stay which confirmed our expectations.

AccorHotels certified review
Anonymous Families - 27/07/2017
« Lovely hotel »

Very convenient location in the old city. Lovely room.

AccorHotels certified review
Michael L. Couples - 26/07/2017
« Terrific staff »

Your hotel facilities and staff at Hôtel Mercure Rouen Centre Cathedrale were top-rate (the opposite experience of our stay the next evening at Mercure Reims Centre Cathedrale Hotel No.FLBDKVSP, which was TERRIBLE!)

AccorHotels certified review
Blair Couples - 26/07/2017
« Just average. »

Hotel was functional, old mattress which was very uncomfortable but the staff were nice. What do you have paper cups in the rooms for, so incredibly tacky!!!!

AccorHotels certified review
Mrs D. S. Friends - 26/07/2017
« Mrs D Sawyer »

Everything was acceptable for a 1 night stay. However, very disappointed that there was no BBC on your TV. World service surely is a must these days.

AccorHotels certified review
Tricoire Business - 21/07/2017
« great time in lovely downtown Rouen »

great experience as I was given a suite with a view on the cathedrale. May be one thing which was not that perfect is the access by car and the garage (tiny) - but I'm afraid there is not much you can do about it

AccorHotels certified review
Julia D. Friends - 19/07/2017
« Very good »

Our privilege room was very comfortable with a view of the cathedral. Our only criticism was the size of the wardrobe, which was very small with little hanging space. Moreover, two shelves were taken up by the safe and the mini bar. It is frustrating to have insufficient storage space on a four night stay.

AccorHotels certified review
Anonymous Couples - 19/07/2017
« Very difficult to find the hotel. »

Arrived in need of dinner, but no proper restaurant. Location good after you have found the way there.

AccorHotels certified review
Finn H. Families - 18/07/2017
« Super  »

Very close to center ville and nice parking in celler makes you comfetable !

AccorHotels certified review
Karen Friends - 18/07/2017
« Overnight stay »

Hotel was very comfortable and staff friendly. Our room was clean and comfortable. It was good that hotel was within easy walking distance to all sights and restaurants.

AccorHotels certified review
Anthony C. B. Families - 17/07/2017
« Anthony C Bianchi »

Professional, comfortable and as described in your presentation material. Location A1 Accommodation excellent Ambience excellent Car parking challenging but a great bonus Having had avery good experience in you hotel in San Sebastian we are now fans

Our most recent 20 reviews
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