Hotel - Hotel Mercure Rouen Centre Cathedrale
Mercure Hotel Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

4.0/5 1,575 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pets allowed 11  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 20 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 3,466 reviews

Our guest reviews for Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,575 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Wayne S. B. Families - 12/07/2018 AccorHotels certified review
« 2 night stay to visit Rouen city »

The Hotel location is great, the room nice and clean and the staff very friendly and helpful, the breakfast was also good, but the air-conditioning in the room was unable to cope with the hot weather. It was already set on 10deg C when we arrived and stayed set on this all the time but the room temperature never went below 26deg C, even after we complained and the technician tried to fix kit. This made it very hard to sleep.

Ian Solo - 10/07/2018 AccorHotels certified review
« Perfectly located comfortable hotel for sightseeing in Rouen »

A little difficult to find, but the desk clerk explained helpfully the procedures for getting the car to the garage and this went smoothly enough (getting past the 'borne') and the parking was adequate in the underground garage. The room was comfortable, the bathroom excellent, and the breakfast very good.

David P. Families - 09/07/2018 AccorHotels certified review
« Great location for sightseeing »

The staff and hotel were very good. But when booking this hotel I think we should have been told about the bollard system to get into the hotel location. Also the parking is very tight in the car park.

Anonymous Families - 09/07/2018 AccorHotels certified review

Very nice. Parking was a challenge. It wasn’t very clear about entrance vs exit codes. Finding garage was difficult to manage. Hotel was great though.

Diane Couples - 09/07/2018 AccorHotels certified review
« Wish I was able to stay longer »

From the wonderful welcome by Lea at Reception, to the very central location of the hotel, the comfort of the bed and the excellent breakfast selection this Hotel had it all. Absolutely loved my stay here.

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Everything was good. »

Good but AC struggled a bit in 30 degree heat

Michael R. Couples - 06/07/2018 AccorHotels certified review
« great position »

fine

Couples - 05/07/2018 TripAdvisor review
« Good location, dated hotel »

Great central location if you can find it! Hotel is a bit tired and dated and not what I would consider a 4 star. Staff very helpful and accommodating but we were disappointed in our room which was definitely below standard.

Danica S. Solo - 04/07/2018 AccorHotels certified review
« Excellent hotel in city center »

Excellent hotel with all of the basic amenities and exceptionally clean. Mere steps from the Cathedral and easy access to restaurants and shops.

Christopher Couples - 04/07/2018 AccorHotels certified review
« Excellent location for a reasonable price »

Right in the centre, with its own car park, the situation was ideal. Staff were polite. The room was spacious and clean. Access by car was fine, although errors in the directions provided caused some challenges. The only real negative was the bed, which was very hard and quite uncomfortable.

Anand H. Business - 04/07/2018 AccorHotels certified review
« Fantastic »

Liked room size & comfort , courteous staff .Nice location

S Couples - 03/07/2018 AccorHotels certified review
« Great mattress. Spotless room. A bit disapointed as we had been told we 'd have a bath and got a shower instead.. »

Lovely and very helpful staff. Quiet room. Very good.

Keith P. Couples - 02/07/2018 AccorHotels certified review
« Excellent Hotel, excellent staff. »

Room was very comfortable and everyone was very helpful. Breakfast was delicious!

B. W. Couples - 02/07/2018 AccorHotels certified review
« Well located good value hotel »

Pleased with the location and the room. Good price. Good service.

Jill P. Families - 02/07/2018 AccorHotels certified review
« Very satisfied. »

I loved the clean, well-organized room and bathroom. Breakfast was marvelous. Everyone I interacted with was cheerful and helpful. My only difficulty was in finding the hotel... another car had blocked the single road leading to the hotel, but that was not the fault of anyone at the hotel. If I go to Rouen again, that is exactly where I will stay. The location was excellent for touring the center of the city on foot.

Anonymous Families - 01/07/2018 AccorHotels certified review
« Very comfortable and quiet hotel with very helpful staff. Parking problematic. »

Everything was good. However the parking was a major problem. You did not tell us about needing a code to enter the pedestrian part of the town and we drove around for nearly an hour. The email you sent when I booked was not well translated in English and it was not clear at all that we needed a code from you. When I asked at reception when we finally checked in, I was told we should have received the code by email but you did not have my email address. However, my booking was done by email so of course you had my email address! Everything else was good - the location was wonderful, the room very comfortable, we slept well, and when I needed a doctor, the reception staff were very helpful in obtaining one. The only other comment I have is about breakfast. We did not want a large buffet breakfast and so we ate elsewhere. If you had had the option of a light breakfast, we would have eaten in the hotel - better for you and better for us!

Ian A. R. Couples - 29/06/2018 AccorHotels certified review
« Wonderful hotel in a lovely City »

Do not let the one way system and roadworks put you off - this hotel is in a great central location. The staff were excellent - lovely room (with air con) and the buffet style breakfast was a perfect start to the day.

Anonymous Couples - 28/06/2018 AccorHotels certified review
« A Very pleasant stay »

The hotel was ideal and it proved ideal for us. The help that I had when booking was beyond compare and I would thoroughly recommend the hotel.

D.j.e. Couples - 27/06/2018 AccorHotels certified review
« Holiday »

Pleasant, no hassle.

Judy R. Couples - 25/06/2018 AccorHotels certified review
« Quiet , clean room and exceptional service from staff! »

Pleasantly surprised by the great location. After Mercure Paddington London we were not expecting the best. Room met all our needs and was quiet and clean. Staff were extremely helpful.

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