Hotel Mercure Rouen Centre Cathedrale 4 stars

TripAdvisor rating 4.0/5 1,800 reviews
Hotel Mercure Rouen Centre Cathedrale
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Hotel extras

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • Copy/print service available

Hotel location

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer
Rue des Arsins - Accès Parking
76000
rouen
france

Tel: +33235526952

Fax: (+33)2/35894146

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO-BUS ROUEN :   METRO-BUS ROUEN PALAIS DEJUSTICE

  • By plane

    PARIS ORLY At 150km / 93.75 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 150km / 93.75 miles

  • By plane

    ROUEN BOOS At 11.26km / 7 miles

  • By helicopter

    BOOS At 10km / 6.25 miles

  • By train

    ROUEN RIVE DROITE At 1.5km / 0.94 miles

GPS :49.441372, 1.095359

Our accommodations

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa, Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege Room with 1 double bed, some rooms with views of the cathedral from the balcony

  • Max. number of persons: 2
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine

Classic Room with 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Suite with cathedral view, 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine

Our restaurants and bars

CUISINE LOUNGE

Type of cuisine: Thematic cuisine

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'IMPRESSIONNISTE

Photo non contractuelle / Strictly non binding

Our brand-new, chic and relaxed Lounge space offers a welcoming spot where you can work or relax in comfort. Discover our selection of fine "Cave & Saveurs" wines and marvel at our varied menu.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,097 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,800 reviews

Friendly greetings

Customer review rating 4.3/5

Bmac Couples - 11/09/2019 AccorHotels review

A very short wait and then a very friendly greeting. Helpful information and directions

good, as expected, not spectacular but pleasant

Customer review rating 4.3/5

Professor Y. M. Business - 10/09/2019 AccorHotels review

the standard was as expected, the room was smaller than a Privilege room usually is but had all the required amenities. Staff were friendly and helpful. The location was perfect. I was disappointed that I was unable to receive a member's discount

Good location

Customer review rating 4.3/5

Dadinparis Couples - 10/09/2019 AccorHotels review

Expensive for the services provided Good welcome by staff a rather 3* hotel than a 4* hotel

Great Location, Difficult Parking

Customer review rating 4.3/5

Dan H. Families - 09/09/2019 AccorHotels review

Very nice hotel in a great location. It would have been helpful to receive an email with parking instructions, along with the code to lower the street barricade. Fortunately, a car behind us had the code and entered the code for access.

Customer review rating 4.3/5

Maria Couples - 09/09/2019 AccorHotels review

Excellente

Could do better

Customer review rating 4.3/5

Nicholas Friends - 08/09/2019 AccorHotels review

I was surprised that the IBIS Style in Honfleur came over as being much better than the Mercure in Rouen. Its the little things from the free tea and coffee to the bed linen and towels. Reception seemed undermanned and breakfast at 18 euro seemed a little expensive. We liked the position of the hotel.

Great venue

Customer review rating 4.3/5

Hilary T. Couples - 08/09/2019 AccorHotels review

We spent a really enjoyable and relaxing night in Rouen at the start of our holiday in France. The hotel staff were welcoming and helpful, our room was lovely: very comfortable and extremely clean, and in a fantastic location just by the Cathedral, surrounded by some ancient buildings. One of the reception staff informed us about the "light show" at the front of the Cathedral that evening at 10pm, and that was a real highlight. Breakfast the next morning was really good, with lots of choice. The only slight downside was that, despite the instructions sent to us beforehand, we struggled to find the car park, got rather lost, and eventually left the car in a supermarket car park and walked with our luggage to the hotel. Once there the staff were able to guide us and all was well. We stayed at another Mercure hotel last year - in Amiens - and had been very impressed, and our stay at this hotel in Rouen did not disappoint. Thank you!

Excellent location, great location, fantastic value.

Customer review rating 4.3/5

Stewart Couples - 07/09/2019 AccorHotels review

The location is PERFECT - hotel is great as are the staff. A great experience.

Perfect location, good service some aspects to improve

Customer review rating 4.3/5

Victortwo Couples - 07/09/2019 AccorHotels review

The hotel is situated just in the cathedral. Perfect location to walk almost everywhere. You will need a Taxi from and to station if you have much luggage. Staff is Ok but do not expect they go out of their way, except young man at the Restaurant at evenings. Rooms are well apointed but we found two downs,.:towells, only one for each and very thin and paper cups to have tea, coffee. There should provide glass ones . We really disliked to have our teas in that tinny kind of dispossable cups. Breakfast is Ok. Not so many choices but it provides what one needs on the first meal of the day Maintenance done early in the morning, what We think is very convenient. Free water and cokes at the fridge, everyday. This is un up from the service.

GOOD LOCATION TO SEE THE CENTRE OF ROUEN

Customer review rating 4.3/5

Anonymous Couples - 06/09/2019 AccorHotels review

THE HOTEL IS IN AN EXCELLENT LOCATION BUT ALMOST IMPOSSIBLE TO FIND BECAUSE THE ADDRESS OF THE HOTEL CANNOT BE FOUND BY NAVIGATION TOOLS. WE HAD TO PHONE THE HOTEL AND WERE GIVEN A DIFFERENT ADDRESS. ALSO YOUR UNDERGROUND CAR PARK IS NOT SUITABLE FOR LARGE CARS

Amazing view, room way too hot.

Customer review rating 4.3/5

James Couples - 05/09/2019 AccorHotels review

Rooms are a bit outdated, and the AirCon could not bring the temperature down at all in the room, so we barely got any sleep at all. ~28+deg all night. View was amazing otherwise, and very happy with the location. We did not have the breakfast, so can't comment on that. Parking lot was a bit tight. We were not made aware of the need for a code before entering the area, so getting to the hotel was annoying.

Nice hotel and excellent location

Customer review rating 4.3/5

Ian C. Couples - 04/09/2019 AccorHotels review

Overall very satisfied Negatives: Room was a bit small and the bar service slow. Positives: Staff at reception very professional and definitely dog friendly. Location is excellent. Suggestion: a code is needed to enter the old town with a car & this is needed to access the hotel parking. Please send guests a message with the code or a warning that a code is needed otherwise it’s a panic at the end of a long day driving.

friendly staff and smoothly in/out

Customer review rating 4.3/5

Jan M. Business - 04/09/2019 AccorHotels review

ok

Mrs

Customer review rating 4.3/5

Mrs S. D. Couples - 03/09/2019 AccorHotels review

Everyone in the hotel was lovely, the bed was really comfortable and the room exceptionally clean. Breakfast was of a high standard. Really enjoyable stay

Customer review rating 4.3/5

Leo K. Couples - 03/09/2019 AccorHotels review

Parking realy bad Plastic cups in room not good

Quiet and relaxing experience

Customer review rating 4.3/5

Nnuala R. Friends - 02/09/2019 AccorHotels review

Enjoyed the stay at this hotel. calm and easy access to all the area sites.

Well situated to all monuments and old city - stay and breakfast was excellent.

Customer review rating 4.3/5

Sat D. K. Couples - 29/08/2019 AccorHotels review

Comfortable room and excellent service. Staff quite helpful.

Great location

Customer review rating 4.3/5

Shaun I. Friends - 27/08/2019 AccorHotels review

I have stayed at this hotel before. Great location. Much prefer the suites in the older part of the building than the ugly new extension (I call it the asbestos wing).

Wont stay there again

Customer review rating 4.3/5

Simon Families - 26/08/2019 AccorHotels review

Difficult to find, exceptionally difficult parking, beds way too hard, carpet more comfortable, one room had no windows, no bar or proper relaxation area, shower quite pathetic, staff were friendly, but hotel building is a blot on area.

good stay

Customer review rating 4.3/5

Mc W. Couples - 25/08/2019 AccorHotels review

location excellent. need to provide instructions to find hotel parking . Environmental efforts need improvement. Towels hung up for reuse were replaced. Gym lights left on 24 hrs

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