Hotel - Hotel Mercure Rouen Centre Cathedrale
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Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer  Rue des Arsins - Accès Parking 
76000  ROUEN
FRANCE

1,377 reviews
TripAdvisor Rating Based on 1,377 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 25 family rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,130 reviews

Our guest reviews for Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,377 reviews
AccorHotels certified review
Tricoire Business - 21/07/2017
« great time in lovely downtown Rouen »

great experience as I was given a suite with a view on the cathedrale. May be one thing which was not that perfect is the access by car and the garage (tiny) - but I'm afraid there is not much you can do about it

AccorHotels certified review
Julia D. Friends - 19/07/2017
« Very good »

Our privilege room was very comfortable with a view of the cathedral. Our only criticism was the size of the wardrobe, which was very small with little hanging space. Moreover, two shelves were taken up by the safe and the mini bar. It is frustrating to have insufficient storage space on a four night stay.

AccorHotels certified review
Anonymous Couples - 19/07/2017
« Very difficult to find the hotel. »

Arrived in need of dinner, but no proper restaurant. Location good after you have found the way there.

AccorHotels certified review
Finn H. Families - 18/07/2017
« Super  »

Very close to center ville and nice parking in celler makes you comfetable !

AccorHotels certified review
Karen Friends - 18/07/2017
« Overnight stay »

Hotel was very comfortable and staff friendly. Our room was clean and comfortable. It was good that hotel was within easy walking distance to all sights and restaurants.

AccorHotels certified review
Anthony C. B. Families - 17/07/2017
« Anthony C Bianchi »

Professional, comfortable and as described in your presentation material. Location A1 Accommodation excellent Ambience excellent Car parking challenging but a great bonus Having had avery good experience in you hotel in San Sebastian we are now fans

AccorHotels certified review
Jeremy Families - 15/07/2017
« Pleasant stay »

I found the hotel very inviting and the service was excellent. It is difficult to reach by car through the city center.

AccorHotels certified review
Lagadou Couples - 10/07/2017

Super!

AccorHotels certified review
Mark Friends - 10/07/2017
« Lovely hotel, great service and good location »

Really nice hotel, very centrally located and close to all amenities. Clean and comfortable. Staff pleasant and very helpful.

AccorHotels certified review
Erin Friends - 08/07/2017
« Excellent room, fantastic view, great place »

The room was clean, comfortable and spacious. And in addition, the view of the cathedral from the many windows was breathtaking.

AccorHotels certified review
Tjb Couples - 07/07/2017
« Very basic accommodation »

Room so small they even have to put the bed at an angle. Double rooms are more like single rooms. Tea/coffee facilities very poor. The coffee was the worst I've ever tasted. Also only paper cups to drink from. Parking facilities very limited and you have to navigate so carefully as the space is so tight, especially going around corners. Receptionist was unable to tell us how many spaces were in the carpark and we had to go check ourselves late at night after driving for 10 hours. Receptionist not very friendly at all.Could definitely improve on customer services. On the morning of checkling out we asked a young receptionist where the nearest cafe was.He didn't have a clue and said he didn't know. Only then a friendly young girl stepped in and directed us towards cafe Paul. Would definitely never stay here again.

AccorHotels certified review
M H. Couples - 06/07/2017
« Excellent »

Excellent hotel and staff in unbeatable location.

AccorHotels certified review
Rosemary S. Couples - 01/07/2017
« Perfectly placed for seeing beautiful Rouen »

Hotel was immaculate....garage was a godsend....we were only with you overnight but would certainly return to do Rouen in more detail. We were recommended you by friends and it was just right. My only criticism is that beds were on the hard side...but then I like a soft bed.

AccorHotels certified review
Adam Business - 30/06/2017
« Enjoyed the stay but then got overcharged »

Loved the room, the roof terrace and the friendly service. A shame that I got overcharged by €100

AccorHotels certified review
Steve C. Couples - 29/06/2017
« Excellent »

Great room, great location, helpful and polite staff. Maybe advise guests how to get a car to the hotel before their stay. Very frustrating on the day if you cant find the hotel.

AccorHotels certified review
Lynne W. Solo - 29/06/2017
« Pleasant stay »

Nice hotel, great postition in the city. Staff were courteous and attentive. Thank you so much for the reception staff who called a restuarant to assist me find my lost spectacles... The room was clean. The bed matresses were very hard.

AccorHotels certified review
Michelle Couples - 29/06/2017
« Lovely hotel, super location »

The hotel was modern and clean, with a cool vibe. Comfortable bed, good sized room with a patio and killer view. Only downside was the AC didn't work properly, but hopefully that's sorted by now. Pleasant reception staff and breakfast wait staff. A busy hotel, seems to be favored by large groups and tours but it was quiet on the floors. The hotel is right next to the Cathedral and in town for shopping, Rouen 360, museums, restaurants, and strolling by the river. A couple of hours from major Normandy attractions, two to Paris and three to Reims (by car). Can use hotel car park if your car is small, otherwise there are inexpensive car parks nearby - but seriously, leave any vehicle larger than a Mini Cooper at home or it will be a challenge to park.

AccorHotels certified review
Stacey C. Business - 28/06/2017
« Friendly staff, basic accommodations »

The staff at the hotel were very friendly and helpful at the front desk and in the restaurant. The parking garage is quite cramped and inconvenient to enter and exit. The room is quite basic and does not offer much in the way of amenities, but it is more than adequate for a short business stay. I found the bed too hard and the pillows too soft. The location is quite convenient to a number of restaurants, shops, and tourist attractions, but it is quite difficult to find the hotel the first time.

AccorHotels certified review
Andrea D. Couples - 27/06/2017
« Helpful and decent staff »

A good and comfortable stay Only issue is that there was no real crockery cups in the room and I believe that this would be more appropriate for a 4* establishment

AccorHotels certified review
Anonymous Business - 25/06/2017

Very difficult to locate hotel due to many "no entry" roads. This was even using sat nav. Car park very difficult to access even with a medium sized car. Once inside the hotel, all was good . Staff were helpful and facilities good

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