Hotel - Hotel Mercure Rouen Centre Cathedrale
Mercure Hotel Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

4.0/5 1,602 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
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Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 20 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,603 reviews

Our guest reviews for Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,602 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
R. Couples - 11/08/2018 AccorHotels certified review
« Perfect for city centre »

Central hotel for one night stop over whilst on journey to Loire Valley. Professional yet approachable staff. Perfect central position for Rouen. We used nearby car parks after reading reviews on website about hotel car park. Entrance to hotel car park is slim but noticed large European sized cars were parking perfectly in spaces provided. Room was clean and well equipped. Quiet air conditioned room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for your nice comment, It is a pleasure to read you enjoyed your stay in our hotel. Your satisfaction about room and our team will be shared with them as soon as possible, We would be happy to welcome you again, maybe for a longer stay, Sincerely, Christophe POMAREDE - Directeur

Anon Couples - 10/08/2018 AccorHotels certified review
« As expected from a Mercury. Except for bed. »

As expected. Good location, though difficult to access by car. No warning given that an access code needed. Hotel clean, rooms comfortable, staff friendly, breakfast good. But bed unexpectedly hard.

Colin Couples - 08/08/2018 AccorHotels certified review
« Great location »

The hotel is located in the heart of old part of the city, very convenient for any attractions. A very helpful and friendly staff, great choice of products for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, Thank you for taking the time to write your nice comment, As you wrote, our hotel has a great location to visit Rouen, right in the historical city center. Our friendly and helpful staff is always happy to advise you in your choice. We look forward to welcome you again, Sincerely, Christophe POMAREDE Directeur

Hilde Families - 07/08/2018 AccorHotels certified review
« Serviceminded and nice staff. Clean room. Good Breakfast. »

Clean room, good breakfast, and the location was the best! Full parkinglot at arrival, but woman at the check in offered to move her car to let us park. Easy to speak to the staff, everyone speak english. Good service!

Frank Families - 07/08/2018 AccorHotels certified review
« We were very pleased with our stay. »

friendly staff, nice environment, clean, great location, very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank, We would like to thank you for taking the time to write this pleasant comment, It is a pleasure to receive positive feedback about our location, our breakfast and our friendly staff. We hope your next visit will be as pleasant as the previous one, Sincerely, Christophe POMAREDE Directeur

Iain J. Families - 06/08/2018 AccorHotels certified review
« Excellent as usual with Mercure »

Quick overnight stop but great hotel and location. Beware though the new one way road layout next to the hotel with the rising automatic bollard means satnav will now have difficulties and also the car park- a very tight squeeze in a larger car!

Franck L. Couples - 06/08/2018 AccorHotels certified review
« Very good experience »

Very nice room with nice view on the cathedral - very good service, professional and welcoming staff.

A F. Families - 06/08/2018 AccorHotels certified review
« Lovely location »

Nice hotel with a central location. All staff were friendly and helpful. Breakfast was delicious and plenty of choice. My one little grouse: there are teas and coffee in the rooms but paper cups? I know it saves you washing up, but paper cups are not recyclable so this has as impact on the envirnment

Mark Families - 05/08/2018 AccorHotels certified review
« Nice hotel in a good location »

Lovely hotel, the location was great with a wonderful view of the cathedral. Only downside was slow checkin as there was only one person on the desk

Anonymous Couples - 04/08/2018 AccorHotels certified review
« nice, clean but hot »

Very nice room and comfortable except air conditioning did not work properly and would not cool down enough .

Anonymous Couples - 03/08/2018 AccorHotels certified review
« Enjoyable thanks to the gracious, helpful staff. »

Great location. Lovely hotel. Friendly, personable staff

Jasper Families - 02/08/2018 AccorHotels certified review
« Very good location. Parking is a challenge »

A good room. Nice breakfast. Parking was a challenge.

Inaki Families - 01/08/2018 AccorHotels certified review
« Nice stay »

Crear stay. Superb location (really useful to have parking). Wonderful breakfast Better to have cristal glasses un rooms (is a 4 star hotel) and individual amenities un the bathroom

J J. Couples - 01/08/2018 AccorHotels certified review
« Clean and welcoming »

After negotiating the billiards we were pleasantly surprised to have an efficient lift from car park to all floors. The room was clean and adequate. There was no view from the window, but not surprising due to the hotels fantastic location. The staff were warm courteous and helpful.

C D. Couples - 01/08/2018 AccorHotels certified review
« The initial welcome was offensive. »

Overall, the hotel, room, and all staff except for the receptionist (Mme. Kadiata - upon arrival) was terrific. Ms. Kadiata was rude and seemed to make it a point that I was in the wrong, which I was and had admitted so, but her nasty attitude and insistence to point out my mistake, was utterly humiliating. Eventually, she became appropriate and handled the matter appropriately. However, even though she told us parking was included, it showed up on our bill.

Js Families - 31/07/2018 AccorHotels certified review
« As expected. »

Clean, efficient, good.

Britt Families - 30/07/2018 AccorHotels certified review
« Decent but I don’t think I’d stay again. »

I don’t feel like the level of service was as good as it could have been especially because it was clear that when I called I spoke English which meant I needed maybe more clearer details. I had to call when I arrived at the road that required a pin so that we could get to the hotel, it would have been nice to have known that in the phone or in the reservation email as I had no idea what to do. Also upon leaving the parking garage there were no instructions given as to how to get out, we were never given a code. The room was nice, but the area around the TV had handprints, the door to the bathroom was dirty; there was a level of attention that I would expect at a higher end hotel and it did not meet that.

Richard E. Friends - 29/07/2018 AccorHotels certified review
« Wonderful site right by cathedral, in mostly pedestrian area »

WE loved our several visits to the cathedrals and churches, though the river boat trip was not so interesting. The hotel staff, facilities, and rooms were all faultless.

Rita Families - 29/07/2018 AccorHotels certified review
« Lovely hotel in central position »

Had a lovely overnight stay, staff very helpful and very close to all amenities, will defiantly stay here again

Anonymous Families - 29/07/2018 AccorHotels certified review
« Nice place to stay, if you can find it »

Great quality rooms & common areas. Friendly and helpful staff. However, driving to this hotel is very difficult. it is essentially down a small alley that is difficult to find. Directions from staff were completely wrong, which had us circling Rouen a few times until we figured out the problem (Rouen has lots of one-way streets). Also, parking garage is quite small with narrow driving pathways.

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