Hotel - Hotel Mercure Rouen Centre Cathedrale
Mercure Hotel Mercure Hotel

Hotel Mercure Rouen Centre Cathedrale

4.0/5 1,643 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Reduced mobility rooms
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-23:00
    • Opening hours : Week-end 19:00-23:00

Business services

  • Copy/print service available
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Hotel location

Our rooms

Make the most of your stay with a range of recently renovated rooms with decor inspired by the impressionists. Choose a standard room with double bed or twin beds, or even with a sofa,Some rooms enjoy a privileged view over the Cathedral from the balcony or terrace. Let yourself be seduced by the cozy atmosphere of the Suite and its lounge space, where you can enjoy views of the Cathedral.

  • 125 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 20 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,878 reviews

Our guest reviews for Hotel Mercure Rouen Centre Cathedrale

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,643 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
It W. A. O. E. Couples - 10/10/2018 AccorHotels certified review
« Checking in was not great . Ask some info did not have at all . »


Ian Couples - 10/10/2018 AccorHotels certified review
« Comfortable hotel in city centre »

Very pleasant stay despite the tortuous route to get into the (rather tight) car park. The room was very comfortable and well-equipped and there was an excellent choice for breakfast.

Anonymous Business - 09/10/2018 AccorHotels certified review
« Clean, excellent view and very good service »

Very nice experience, the room was large and comfortable. There was a good selection for breakfast.

Lars H. Business - 08/10/2018 AccorHotels certified review
« such a bad experience, never again »

We fled immediately to the Hotel Bourgtheroulde to escape the Mercure Rouen. The Mercure hotel is located in the pedestrian zone of the city. We arrived late in the eveving after being in meetings all day. The last thing we expected was to get into conflict with the reception manager on how to access the secure gates to the inner city. We have never been repeatedly hung up on before by anyone. The state of the room cemented our decision to leave. That was the best option we made

Matthew Couples - 07/10/2018 AccorHotels certified review
« Great hotel - parking very tight »

Great location and really nice hotel with extremely helpful staff. Car park below hotel was really handy but incredibly tight for my Range Rover - a little advance warning would be good. Room nice but too warm with no ability to open windows for fresh air.

Pm Business - 06/10/2018 AccorHotels certified review
« Comfortble stay near the centre »

The room was nice (although not very large); the shower in the bathroom was very good; buffet breakfast was available really early, which was perfect for me

Susan Families - 04/10/2018 AccorHotels certified review
« Comfortable, cozy room. »

The room was small but comfortable. Lovely facility overall. My only complaint is that we were never able to find how to drive to the hotel as it is in the center of old town. We were fortunate to find on street parking about 2 blocks away and walked in. Good for an overnight if you can find it.

Anonymous Couples - 03/10/2018 AccorHotels certified review
« A very pleasant and comfortable stay »

The hotel is coveniently located at the center, the rooms are well equipped, clean and comfortable, the breakfast is varied and very good so we had a very pleasant stay in Rouen.

D W. Business - 02/10/2018 AccorHotels certified review
« Great location but very difficult to find by car »

Enjoyable for the one night I was there. Did not eat so no comment about food

Steve E. Couples - 01/10/2018 AccorHotels certified review
« Great location. Nice comfortable room. »

Well located hotel. Comfortable and clean. Great breakfast. We parked in the underground Cathedreal lot 2 blocks from the hotel.

Luca Business - 01/10/2018 AccorHotels certified review
« Confortable »

Very confy bed, nice staff very good breakfast

Roy R. Families - 01/10/2018 AccorHotels certified review
« Very Happy »

Very Pleasant

Asbjørn T. Friends - 01/10/2018 AccorHotels certified review
« Good location, comfortable room and service-minded personnel »

Very comfortable and clean room with good beds and spacy bathroom. Very quiet, even with the hotel centrally placed in the city. A great, central location! The personnel was very service-mined and helpful when needed. Strongly appreciated that breakfast was served until 11 during week-ends! Would have appreciated more vegetables for breakfast, and some weights in the fitness-room, not only treadmills and bikes. Faster check-in/check-out would be nice when arriving tired and ready for a rest. Only one person to handle several people arriving and leaving simultaneously. Could have been more flexible.

Couples - 01/10/2018 TripAdvisor review
« The experience was blighted by the problems of access. »

The hotel was difficult to find and the car parking was extremely tight and also difficult. It was howeverRight in the centre by the Cathedral and the "old parts" were to hand. The rooms were fine but with little aspect.

Mark Families - 29/09/2018 AccorHotels certified review
« Awesome place to stay »


Judith A. Families - 29/09/2018 AccorHotels certified review
« Restful »

Restful. Staff were helpful. Good customer service.

Couples - 29/09/2018 TripAdvisor review
« Dissapointing »

After an hour trying to find the hotel as it was in a new pedestrian zone we called the hotel to give us guidelines. Reception staff were helpful on the phone and eventually found the hotel and carpark. I had booked a comfort room and as I sat down on the bed it was like sitting on a park bench the most uncomfortably hard bed I have ever come across certainly not worth the extra cost. Sink in the bathroom was new but the bath and shower were worn and needed updating. We had stayed in a Mercure 3 days before and did not find any fault while we were there

Harry M. S. Couples - 28/09/2018 AccorHotels certified review
« good location, very quiet, decent hotel, nice and helpful front desk staff »

see above. Hotel needs renovation, bath rooms are really border line. Otherwise room was nice and spacious, beds were very good, so we got a good night sleep and price was fair.

Anonymous Solo - 27/09/2018 AccorHotels certified review
« Nice and reasonably quiet hotel in the center of Rouen »

You know what to expect at Mercure, and that's what you get. Everything works as expected and the staff is friendly and professional.

X Friends - 26/09/2018 AccorHotels certified review
« Suited our needs »

Overall good, but breakfast on the Monday morning was chaotic. A large party of Asian tourists had just left the breakfast room. The staff had not cleared away the dirty dishes nor replenished the food. Resulting in a shortage of food for other guests until such time as the food had been replaced, the tables were not cleared for a very long time.

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