Hotel - Sofitel Paris Arc de Triomphe
Sofitel Hotel Sofitel Hotel

Sofitel Paris Arc de Triomphe Hotel

Our hotels AccorHotels
4.5/5 1,157 reviews
All hotels in Paris
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 308.00 EUR Non member rate
From 292.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,511 reviews

Our guest reviews for Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,157 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Melanie S. Families - 18/04/2018
« Fantastic hotel and amazing staff »

I recently stayed in the hotel for the Paris Marathon unfortunately I was unable to finish due to collapsing and was hospitalized. The hotel staff heard about what happened and when I arrived back from the hospital they were very welcoming and helpful. They supported my family when I was in hospital, they were truly superb. I couldn't thank them enough. The facilities of the hotel were very accommodating and the bed was the most comfortable bed I have ever slept in. Thank you again this is a hotel helped me and my family through a very tough time. Melanie S.

AccorHotels certified review
Phillip Business - 12/04/2018
« Friendly, warm welcome makes you feel at home »

very good overall - first impressions are very important - from the quality of the welcome - friendly and genuine. My second stay at the hotel and I will definitely return as I am a regular visitor to Paris.

AccorHotels certified review
Colin B. Families - 12/04/2018
« Customer Service Beyond Expectations »

My wife and I visited Paris to watch our daughter run in the Marathon. We all chose to stay at the Sofitel Arc deTriomphe partly due to very positive previous experience of Sofitel hotels and partly because of its close proximity to the start/finish. Unfortunately our daughter was taken ill during the race and was hospitalised in intensive care. We were already enjoying excellent service at the hotel but when the team heard of our problem they did everything in their power to help us. This included calls to the hospital, arranging taxis, printing emailed insurance documents, arranging an extended stay at very short notice, an assurance that they would do everything possible to help and a surprise gift of flowers, fruit and macaroons when our daughter was finally allowed out of hospital. There are too many hotel staff who provided help and support to mention by name but particular thanks must go to Jouhaina Hamdoun and members of the Concierge Team. The hotel surpassed all our expectations and we are most grateful.

AccorHotels certified review
Viacheslav M. Business - 10/04/2018
« My stay from midnight until 3AM »

Hello team, 3 things: 1) Can you, please, add points to my account. Booking reference: 1296SD5574 Account under my name: Viacheslav M. 2) I stayed only 3 hours at your hotel. Important thing I asked for was to receive wake-up call at 2:30AM. I got one at 3:00AM. 3) At my departure I insisted to pay with my card. However, I was told that stay was already paid for, However, in the morning another my card was charged for the amount of stay. I insisted to pay, because I wanted to pay with different card. However, your colleagues persuaded me that my stay was already prepaid by my company and after they charged wrong card. All feedback: within 3 hours of stay personnel made 2 BIG mistakes. I spent more that 2 months in Marriott this year. I tried your hotel only because Marriott was overbooked. Pretty sure next time will stay there. Thanks, Slava

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I do thank you for your feedback. I really do apologize regarding the issues you encountered during your stay. Our Front Office Manager is investigating with our team, in order to come back to you very quickly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Charles Families - 10/04/2018
« Some very good points but also areas for improvement »

Excellent service particularly concierge , front desk, and front door staff. Very helpful. Room small but efficient and comfortable . Good bathroom and room facilities. Things that were not so good; running machines in the gym are useless- they are old, shake too much and are not accurate. They also are not smooth. Better to run in the Parc Monceau. Also not good; room cleaning. 1) they use too much air freshening product. 2) on Saturday they hadn’t cleaned the room by 1pm when we returned from our morning visits. So we asked for the room cleaning after 4pm so we could have an afternoon sleep. They disturbed us at 2.00pm and 3.45 and just didn’t care. Finally the breakfast was poor value for money. Eur 34 when we just eat a bowl of muesli for breakfast is just not fair. Very inflexible. Also the muesli was not very good. The second morning we just went for a tartine round the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your recent stay with us. Merci ! for your feedback regarding our Front of House staff. I will share your compliments with them ! And I will share as well your feedback regarding the brakfast and the housekeeping. I would like to really apologize regarding those issues. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Ds Families - 10/04/2018
« More than expected »

Really one of the best stays I've ever had in a hotel from a service perspectice. Everyone in the hotel is absolutely customer oriented from first contact with Louis at the frontline until the end of the stay. My sincere compliments to the management for the choise of the staff and to the team for living the mission und enthused customers. In our case you made it absolutely. Many thanks for this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Your feedback is an amazing presdent ! Thank you so much, for the entire team, and above all for Luis ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Holly B. Families - 10/04/2018
« Excellent service with authentic hospitality! »

Our visit to Paris was impacted by the great service and personal connections that we experienced with the overall staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Tahnk you so much, once again ! We really hope you and your family enjoyed your stay with us. We do hope to welcome you back very soon. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Carlos F. Families - 09/04/2018
« Extraordinary »

The service was indeed outstanding. The welcoming from doorman to the warm smiles from reception to the preparation from the concierge. The breakfast buffet was delightful complemented by the service crew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It was a real pleasure to meet you and assist you ! I hope your grand sons enjoyed their stay as well. Thank you very much for this wonderful comment ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Chong-lye A. Families - 09/04/2018
« Lovely hotel in the heart of Paris »

Pleasant, fuss-free and friendly service, right in the heart of Paris, yet not having the noisy, crowded atmosphere!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for answering our e-mail. It is always a pleasure to read your words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Adva R. S. Solo - 09/04/2018
« Wonderful, professional, clean, welcoming, caring »

Sofitel Arc De Triomphe staff has been very attentive, welcoming, caring, the staff went above and beyond to make sure I will be comfortable, and secure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Once again I do thank you. All your recognition is a wonderful gift for the entire team. MERCI ! Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Dr.med. M. Business - 08/04/2018
« Prime location, overwhelmed staff »

The location is a deal breaker. The title Sofitel or 5 star hotel comes too far considering the undone room on first day and the left-over dirty cups and mugs on second day. The hotel staff entered the room 2x with no notification, once looking for a tray from last nights room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your recent stay with us. I duly apologize regarding all the inconvenience you encountered. I hope to welcome you back soon. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Stephane Business - 05/04/2018
« Disappointing room service »

Very limited choice for the room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. I do regret that you did not enjoy your stay with us. Please allow me to present you my very sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Gillian C. Couples - 05/04/2018
« Luxury hotel with friendly staff. »

Really enjoyed our stay. Room was lovely. The bed was large and comfortable. The room was very well cleaned every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, I really do thank you for such a lovely comment ! Be sure I will share you feedback with the entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Douphet Y. Business - 01/04/2018

No comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, No comment for you, and no words for me !! MERCI ! It is amazing to read such a wonderful survey. We do hope to welcome you back very soon. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Abdullah A. B. Couples - 01/04/2018
« If am going to visit Paris again SOFITEL PARIS ARC is my hotel. »

The room was spacious and will designed and the stuff we're very friendly and the location was just great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your confidence. What a wonderful comment, thank you so much. I am glad, to welcome you back very soon for you next visit in Paris. Merci ! Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Families - 26/03/2018
« Fantastic staff and location »

Very helpful check lady who showed us around which was fantastic. Lovely room and a great dinner in the restaurant. Handy location to all the sights by walking or metro. Most enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a great compliment ! It is a wonderful surprise to read you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Theresa Business - 21/03/2018
« Nice hotel but poor service. »

The hotel room was nice and comfortable but the service wasn't satisfactory. My colleague and I wanted to have an early lunch before heading to the office for a meeting at 11:30am in the hotel restaurant but that didn't open until noon. We decided to do room service in our rooms and meet later. When I called to order room service the chicken dish I selected was not being served until noon but the menu said the dish was served 24 hours a day and 7 days a week, I was very disappointed I had to have eggs for lunch. That night my colleague decided to have dinner at the hotel restaurant and they told it was they had no reservations. The hotel should keep at least a few tables available for guests staying in the hotel if the restaurant is popular for those staying outside the restaurant. The next day I went down for breakfast in the restaurant and no one asked me what I wanted to order for 10 minutes so I got up and asked for service from the gentleman working there. I was checking out that morning which took 15 minutes because the woman assisting me was starting up her computer for the day. 5 other guests checked out while I was standing there waiting. She didn't even offer for someone else to check me out while her computer loaded. Overall, it's a nice hotel but they need to improve on the customer experience.

Our hotel has responded to the review
Our hotel has responded to the review

Madam, I am very sorry to read your comment. Please accept my sincerest apologies. Your feedback is very import for us, it gives us the opportunity to improve our services. Be sure I have already give your e-mail to our Managers of each concerned department. Please feel free to contact me personnaly if I may assist you for anything. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Business - 21/03/2018
« Convenient location »

Convenient and efficient. Nothing extraordinary but good service and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your stay. Thank you again for sharing your experience, and we hope your next visit will very much pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
R. A. A. Solo - 20/03/2018
« good »

everything ok, very kind staff, excellent kitchen and chef, excellent location, excellent concierge, but very cold in the room, despite AC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I really do thank you for all those compliments, above all regarding the staff :-) I am sorry to read your comment on the AC, be sure I will inform our IT Manager. I do hope we will have the pleasure to welcome you back quickly. Best regards, Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
S. Business - 19/03/2018
« The hotel has excellent rooms, great facilities and friendly personnel. »

My stay was only for one night but I can say without hesitation that the experience was positive. The personnel were friendly. The conference facilities were more than suitable. The coffee, food and wine during the conference were excellent, and the service was discrete and efficient. My room was appropriately furnished and just the right size for my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Merci beaucoup, thank you : and above all for our staff ! I hope to welcome you back soon, and this time for moore than one night :-) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 308.00 EUR Non member rate
From 292.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 130 m Le Royal Monceau - Raffles Paris
Le Royal Monceau - Raffles Paris
From
From 850.00 EUR Non member rate
From 850.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 390 m Mercure Paris Arc de Triomphe Wagram Hotel
Mercure Paris Arc de Triomphe Wagram Hotel
From
From 137.00 EUR Non member rate
From 137.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 580 m Mercure Paris Arc de Triomphe Etoile Hotel
Mercure Paris Arc de Triomphe Etoile Hotel
From
From 152.00 EUR Non member rate
From 144.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 910 m Aparthotel Adagio Paris Haussmann
Aparthotel Adagio Paris Haussmann
From
From 127.00 EUR Non member rate
From 120.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PARIS
See rates