Hotel - Sofitel Paris Arc de Triomphe
Sofitel Hotel Sofitel Hotel

Sofitel Paris Arc de Triomphe Hotel

4.5/5 1,213 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 405.00 EUR Non member rate
From 384.75 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,960 reviews

Our guest reviews for Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,213 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Donald K. Business - 11/10/2018 AccorHotels certified review
« ADVISOR »

Service great concierge outstanding. Unfortunately we did not get an upgraded room.

R G. Business - 09/10/2018 AccorHotels certified review
« Good »

Two suggested improvements: 1) please retain my Accor loyalty membership number so that you automatically apply the points. I have asked you to do this twice but each time I stay I need to remind you. 2) the breakfast room does not have correct details of which guests are staying with breakfast included; as a result they tried to charge me for breakfast. I wasted time having to correct this.

Rachel I. Families - 05/10/2018 AccorHotels certified review
« Ms »

The experience was excellent. The concierge team supported by Alain was extremely helpful. They assisted in pre-planning all my activities and even searched and found a specific French wine that I wanted which was safely delivered to the hotel. The hotel manager was attentive. Only negative comment was the restaurant: the menu and the breakfast buffet was not exciting and the food nice. Imagine for Paris we look forward to a food experience. I found none in the restaurant. Secondly, for an in-house restaurant I was annoyed that I was only allowed to drink the wine that the concierge organized for me at a corkage fee the same price as the wine itself. The fee should have been nominal. The restaurant manager was not even polite about it.

Van T. T. Couples - 03/10/2018 AccorHotels certified review
« I am very satisfied with my stay at Sofitel. »

The staffs are friendly. Room is clean. However the shower head is a bit dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We do thankl you for your comments. It is a real pleasure to read your satisfatcion. We will give your feedback to our Housekeeping service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

R. Business - 02/10/2018 AccorHotels certified review
« nice but rooms are small »

pleasant staff but the hotel is a bit small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We do thank you for your answer to our survey. It is a pleasure to read your feedback, we will add a note to your profile regarding room size. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Dr. J. K. Business - 01/10/2018 AccorHotels certified review
« Great location near Arc de Triomphe »

Customer-oriented reception, great rooms, good services, great facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We do thank you for your comment. It is a great pleasure to read your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

István Business - 29/09/2018 AccorHotels certified review

Efficent, great service! Very good choice!

L. O. Couples - 28/09/2018 AccorHotels certified review
« Excellent staff and beautiful hotel. »

First time in Paris, and the hotel experience did not disappoint. Professional and gracious staff, lovely accommodations and wonderful food choices.

Richard D. Solo - 27/09/2018 AccorHotels certified review
« Lovely hotel friendly staff »

Relaxing

John Business - 25/09/2018 AccorHotels certified review
« Understated elegance »

Beautiful, elegant hotel and outstanding staff. Very helpful, pleasant and easy to work with. The concierge was very helpful in obtaining restaurant reservations that we were otherwise unable to get. Overall an excellent and restful experience.

Anonymous Business - 24/09/2018 AccorHotels certified review
« Polite and helpful staff »

Not sure why it was assumed that I am from Russia. I live in the US and presented US passport upon check-in. My country of origin is Ukraine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe, and our staff. However, we are deeply sorry about this mistake regarding your nationality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Ghavameddin G. A. Couples - 21/09/2018 AccorHotels certified review
« That was excellent and frienly. »

The location is very calm, excellent and easily accessible to everywhere. The information staff and the concierge were very kind and helpful. I love the friendly restaurant with welcoming staff.

Anonymous Business - 20/09/2018 AccorHotels certified review
« Good Room, Bad Wifi. »

The room was fine. The WiFi was completely unacceptable. It was so slow as to be unusable and when I tried to buy a speed upgrade the system kept claiming it couldn't find me. The breakfast options were also poor and completely overpriced. My room service order was also wrong - the beer I ordered was not included even though I mentioned it three times when ordering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Anonymous Business - 19/09/2018 AccorHotels certified review

Excellent

Bhajun S. Business - 18/09/2018 AccorHotels certified review
« great home outo of home »

overall good service

Torben E. Business - 16/09/2018 AccorHotels certified review
« Overpriced hotel in the center of Paris, poor checkin procedure, unclean bed linens and disappointing breakfast »

The hotel had provided an app as well as a website link prior to arrival for easier checkin We used the link and filed in all necessary requirements including credit card details and personal id, and we received a message through the system that rooms keys would be available for pickup upon arrival and no further registration would be required, however upon arriving at the hotel, nothing of the kind was ready, the hotel was literally unprepared for our arrival and had to find our booking in the system first, then proceed to take copies of passport, finally to prepare the room keys for coding, so their check in system is absolutely useless and waste of your time to use, as the hotel will be unprepared for your arrival regardless. Upon accessing the room, we found that the bed linens wasn't clean, including the towels in the bathroom, there was old makeup marking on one of the pillows as well on the towels, we asked housekeeping to replace without any fuss, but disappointing for a high profile hotel like Sofitel located in the absolute city center. Proceeding to breakfast in the morning, didn't improve the experience, as there was very little choice, and below average of what could be expected for the price you pay including breakfast fee, only upside was the French press coffee pot the put at each table for guest that ordered against many hotels simply putting a thermo with old brewed coffee, at least they got this right. This hotel is below average in our experience, and not worth the extra money you pay for the profile of Sofitel hotel, you are much better off booking a boutique hotel than spending the extra cash on this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Torben E., Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Be sure, all your comments have been sent to our Front Office Manager, our Head Housekeeper, and our Restaurant Manager. Your feedback is very helpful for us. Please, accept, once again, all our apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Anonymous Couples - 15/09/2018 AccorHotels certified review
« Pleasant »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Ntt Families - 15/09/2018 AccorHotels certified review
« Mr. »

Nice hotel, not far from champ elysee

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

Terrence G. Couples - 14/09/2018 AccorHotels certified review
« Extremely poor value for money, no 21st century internet not able to use fridge »

Room was OK but your "high Speed" Internet was slower than a 28k modem the fridge was electronically monitored so could not use for personal drinks food etc for a E600 per night hotel totally unacceptable. As for the laundry prices extortion! I stay in Accor hotels over 100 nights per year many Asian this stay is making making me reassess my funds investments in the company

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is with a lot of regret that we learned you did not enjoy your stay with us. On behalf of the General Management of the Sofitel Paris Arc de Triomphe, I would like to present you, our apologies. Do not hesitate to contact me personally if you may need anything. Sincerely yours, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

John D. Business - 14/09/2018 AccorHotels certified review
« wonderful in every way staff was great »

fantastic service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Merci ! Merci ! Merci ! Your comment is an important motivation for us. The entire team and I wanted to warmly thank you for your feedback. It is a pleasure to read your satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

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