Hotel - Sofitel Paris Arc de Triomphe
Sofitel Hotel Sofitel Hotel

Sofitel Paris Arc de Triomphe Hotel

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4.0/5 1,145 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With the exclusive MyBed bedding, free WIFI and a flat-screen TV, each room provides the ideal setting to promote relaxation and wellbeing. Connecting rooms are available for families.

  • 124 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 35 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Internet access via Fiber Optics
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 3,350 reviews

Our guest reviews for Sofitel Paris Arc de Triomphe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,145 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 14/02/2018
« Can be much better ! »

Although team is friendly , checking in and out was a very very long process . No priority booking for a platinum memebership. Although sign is very clear at the front stating that. Receptionis apologised after I complained to him as he given priority to someone else while i was queuing ahead. Fruits delivered to room next day after my request and and another stay followed this nothing of this happened . Cardskey to the room were changed many times a day for no reason , and inspite of mentioning day of departure and paying what ever was requested . Think this is more than enough to mention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I do apologize for all the inconvenience you encontered. I will personnally contact you regarding your comments. Best regards, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Gihad A. R. Friends - 13/02/2018
« I love the team as well the hotel and all the package »

Telling that I do it again is not enough. I felt like home

AccorHotels certified review
F. Couples - 13/02/2018
« Kind staff & nice location »

It was a nice experience due to the kind staff and nice location I would have enjoyed more if the gym was well equipped not mostly cardio machines.

AccorHotels certified review
Beverly P. Business - 08/02/2018
« Good but could use improvement for business travel »

The staff was excellent. While travelling on business, I need to leave early in the morning and there was no where in the hotel to get coffee. Also, I expected better quality food for room service. The bar and restaurant were much better but when working, that isn't always possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for staying with us. We very much appreciate your comments regarding your stay at the Sofitel Paris Arc de Triomphe. Please, be sure I will share your advices with our team, I took good note of your comments and all your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Jack E. B. B. Couples - 05/02/2018
« Amazing »

Me and my girlfriend stayed here for our anniversary and it was fantastic. The staff were extremely polite and attentive and they made us feel extremely welcome. I was absolutely delighted to hear they'd upgraded us and it made the weekend all the more special. I'd recommend this hotel to absolutely anyone and already have done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Congratulations again :-) It was a real pleasure to welcome you at the Sofitel Arc de Triomphe. Thank you so much for your nice comments, and for your recommandation ! I really hope to see you soon. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Allison Solo - 04/02/2018
« Good »

Room was amazing , Hermes product in bathroom, perfect. Special mention about Mikina .. room attendant .. look after her, shes Worth investing in .. a delight and made me feel so welcome .. Room service food was terrible .. worst ive had ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay our hotel. I will personnally investigate regarding your Room Service. Please, allow me to express my deepest apologies. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Business - 01/02/2018

The staff could not have been more attentive and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your feedback and espacially for our team ! It is a plesaure to read such nice words. I will share your comments with the entire hotel. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Ayip Business - 29/01/2018
« Great, but internet was slow, challenging to do work »

overall was great, the service was great. main complain is the internet has been slow the last 2 times I stayed there. Is there any way to increase the speed? Can we get access to high speed internet?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate feedback. I am sorry regarding your experience with our wifi. We do propose two kinds of access. Thus I will recommend you to choose the High Speed one... I do hope, you will give us the opportunity to welcome you back and thus to provide you this solution. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
L L. Business - 28/01/2018
« The staff make the difference here... »

Staff were generally all exceptional, which has never been the case for me on numerous past trips to Paris and staying in different hotels. Reception and concierge staff were all excellent, with Carlos being a real stand out. The only things which were very slightly disappointing were the price of the buffet breakfast (relative to content) and also being refused permission to use the service lift (it was there, and I was in a hurry) on more than one occasion. Otherwise, an exceptional stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you, it is always a pleasure to receive positive feedback. I will share your comments with our team. I took good note of your remarks, please be assured I will personnally submit your feedback to our Management. Sincerely yours, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Guo F. Business - 26/01/2018
« mr »

Great stay,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your stay in our hotel. I really appreciate, and I hope to welcome you back very soon. Best regards, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Business - 25/01/2018
« Great stay, just slow wifi »

Great stay, just slow wifi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback. I took good note of your remark, please be assured, I will personnally check the wifi with our IT Manager. Thank you again, and I wish you a Happy New Year ! Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Jeela J. Business - 25/01/2018
« It’s time to move on to somewhere else »

I have been staying at the Sofitel for the past five or six times ever since you opened- every January. And honestly this would be my last time to stay there or recommend to others. I have seen Over the years the service has just been going down. I noticed that the hotel is trying to cut corners and it is going below standard. For example, When you first open the breakfast was much better, it was a large selection of cheeses on a cheese trolley. Since a few years you have a selection of two cheaper cheeses. And in one of the days that I was there there was only one type of cheese available. There should be classes to serve ourselves juice next to the juices. It is ridiculous that we have to go to the table and bring an empty glass and come back and fill it up. There should be glasses to serve ourselves juice next to the juices. It is ridiculous that we have to go to the table and bring an empty glass and come back and fill it up. . The towels in the bathrooms have become disgusting, some of them are thin and Grey and others are new and white. There is a no hair conditioner as there used to be and on many occasions The housekeeping do not replenish the stock of the toiletries. On several occasions over the years, the mug in the rooms have not been changed after I drink herbal tea and the teabags are also not replenished either. This happened this year as well as last year . You must go and see the shower tiles in room 207! They are awful and broken. I have taken pictures and I can email them to you if you would send your email or I can just post them on trip advisor and you can see them. My sister Serene Darwish was also at the hotel this time and was highly disappointed as she was charge per room that she didn’t even use and maybe you can ask your staff about that story or maybe you have already heard about it. I can continue to go on about the small experiences I have had but it would be a very very long email.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs j., I am more than sorry to read your feedback. I do hope you will accept my sincerest apologies. If you agree to discuss with me, I will be glad to share your comments. Your opinion is very important, and my first wish is to win back your confidence. Please, Mrs j., be assured we will take the appropriate measures in order to correct all the problems and prevent future occurrence. Once again, I would like to duly apologize. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Tim S. Business - 25/01/2018
« Courteous, warm welcome, staff meetings honrecognise me as a regular guest, excellent team in restaurant and bar. Je me sens chez moi! »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Scales, What a wonderful feedback. It is an honor to read your words. We really hope to see you soon in your Parisian home ! Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Couples - 25/01/2018
« excellent welcome and service, bed may need replacement »

The welcome and all interactions with staff were excellent. The bed in our room 416 may need to be replaced. One could here the sound of the springs when we sat on it and I found it very hard. My husband was ok with the hardest however also thought something was wrong with the bedsprings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I do thank you for your feedback. I duly apologize for the issue with your bed. Be assured, our Head Houskepper have been contacted to solve this matter. We really do hope you will give us another chance and try again our "my bed" ! Best regards, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Couples - 23/01/2018
« Ok »

All in all it was ok. We received very good service from basically everyone, but I would like to specifically mention Elena, the concierge, who was very efficient, professional and helpful. Bathroom water pressure should be improved. Breakfast can be improved. Food wasn’t warm enough, coffee should be lmproved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dov Govrin, Thank you for taking the time to tell us about your experience at the Sofitel Paris Arc de Triomphe. I am sorry that your experience did not met your expectations; please allow me to express my sincerest apologies regarding your comments. Do not hesitate to contact us directly for your future reservation we stay at your total disposal for further information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amine LEKBED Guest Relation Manager Sofitel Paris Arc de Triomphe Tel : +33 1 53 89 50 50 Mobile : +33 6 15 68 54 86 Mail : h1… 14 Rue Beaujon 75008 Paris, France www.sofitel.com

TripAdvisor review
loutfike Business - 23/01/2018
« BUSINESS TRIP IN JANUARY »

I stayed again at this 5 star hotel in Paris close to the Champs Elyse. It is a very nice ,very friendly , cozy and clean property . The Hotel staff are friendly , helpful and always serve with a smile . They are also responsive .The room is well maintained and decorated and the food is very good and well served .

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for your positive review and your loyalty. We are very happy to read your comments about the kindness and professionnalism of our teams, which mean a lot for us! We do hope to have the pleasure to welcome you back in your Parisian residence in a near future. Best wishes, Laurence Seguin Communication Director

AccorHotels certified review
Captain J. D. Couples - 20/01/2018
« Excellent... »

From check in to check out was a Positive First class stay. The extremely and a Helpful check in lady to concierge was really great. Beds were 10/10 Cleanliness superb Breakfast 10/10 And I inspect hotels with my airline....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Captain L., What a wonderful feedback ! I am so glad to have the opportunity to read such a comment. Thank you for our staff, and for your trust. Be assured I will share your answer with all our teams ! Best regards, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Dominic K. Couples - 17/01/2018
« Excellant »

Pleased to report that the service from the staff was first class and it was great to celebrate my birthday in the hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Kalantary, Happy Birthday again !!! I do thank to have choosen our hotel to celebrate such an important moment. We really appreciate your nice comments. I do hope to welcome you back very soon. Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Anonymous Business - 14/01/2018
« Mr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your answer, and above all for your loyalty and confidence. I wish you a wonderful New Year 2018 ! Sincerely, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

AccorHotels certified review
Charles G. Business - 11/01/2018

Extremely helpful concierge Maxime Duval made my stay much more pleasant. Excellent dinner recommendation and assisted me with a business letter I needed sent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., I do thank you for your kind comments ! I will share your satisfation with all our staff, and with Maxime above all. We wish you a Happy New Year, and we hope to welcome you back very soon. Best regards, Amélie MAGNOL Guest Experience Manager Sofitel Arc de Triomphe 14, rue Beaujon - 75008 Paris Tel: +33 1 53 89 51 01 email: h1…

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