Hotel - Sofitel Paris Le Faubourg
Sofitel Hotel Sofitel Hotel

Sofitel Paris Le Faubourg Hotel

4.5/5 852 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Dream of a luxurious room in the heart of Paris? Then the Sofitel Paris Le Faubourg is the place for you. Its designer MyBed® bedding and decor by Pierre-Yves Rochon and Didier Gomez guarantee a good night's sleep in our 147 rooms and suites.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 3,959 reviews

Our guest reviews for Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 852 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lisa R. Families - 11/07/2018 AccorHotels certified review
« Our stay at Hotel Sofitel La Faubourg was delightful! »

The hotel staff was receptive and helpful to meet our every need. The rooms were spacious and luxurious. The beds were a dream to sleep on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame R., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Dumeny Guest Relations

Jag Couples - 10/07/2018 AccorHotels certified review
« Satisfactory »

The hotel is of central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame G., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Dumeny Guest Relations

Paul C. Couples - 09/07/2018 AccorHotels certified review
« First class top of the line service »

This trip was about taking my wife to Paris for her first time. My past experiences of Paris included small hotel rooms with spotty service staff. So I had planned for a much better experience this time but even those raised expectations were exceeded. In particular the staff was very friendly and accommodating to my wife and I. Front desk staff was very polite and efficient. The concierges were friendly and gave us very useful information. Even the bell staff was extremely polite and helpful in their suggestions. The room was very comfortable. The bed in particular was THE BEST bed we have ever slept in. The room was very clean and well decorated. Our room had a nice view of the street in front of the hotel and the pedestrians walking by every day. Our breakfast buffet was absolutely delicious. OVerall we felt that our every need was attended to earnestly and pleasantly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur C., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Dumeny Guest Relations

Robert B. Couples - 07/07/2018 AccorHotels certified review
« Overpriced for Value Received »

Room was overpriced relative to its small size. Restaurant closed each night due to hotel closing it for special event revenue. Housekeeping never answered the phone after repeated tries. Housekeeping provided uneven service. There was an error on my bill that took a long time to resolve. The gym is too small and the weightlifting machine needs servicing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. Reading your survey, I am sorry that the overall quality of your stay did not meet your expectations. We present you our sincerest apologies further to these incidents. Please rest assured that we have already informed our Front Office and Housekeeping Manager so to avoid that such events happen again in the future. Rest assured that we carefully noted your feedback which is very important to us in order to take the appropriate measures to prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Morgane Debacq, Guest Relations

Fara N. Business - 07/07/2018 AccorHotels certified review
« The personnel is always kind but you could see that it was a busy period »

I am a very loyal customer at Le Faubourg and I always recommend this hotel. On the latest stay, I think you should verify with the room service and the cleaning service to make sure that they do correctly their job. I had to call 3 times to get some basic things like cups and coffee. The cleaning lady has forgotten to check what was missing in the bathroom. It is those little things that could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame N., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We have discussed these matters with F&B and Housekeeping Manager, and we would like to assure you that we will sharpen our focus on these subjects. I hope that you will be willing to give us the opportunity to welcome you again, Best regards, Morgane Debacq, Guest relations

Brandon Families - 04/07/2018 AccorHotels certified review

Staff was very courteous and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur P., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Debacq, Guest Relations

Jonathan Y. Business - 03/07/2018 AccorHotels certified review
« Absloute Pleasant Stay »

A second time staying at this property. Staff overall are helpful, welcoming and friendly. Reservation department does take care my needs and assigned me to an amazing quiet room. Housekeeping is great; absloutely neat and on point. One thing I hope the management can improve is to expand the fitness equipment as travellers these days are very much fitness and wellness oriented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur Y., Thank you for taking the time to leave your impressions regarding your stay to the Sofitel Paris Le Faubourg. We are all touched by your kind words, which will serve as an encouragement to all of our staff. I am pleased to inform you that we are renovating the fitness area and all the strength-building machines will be changed this week. We look forward to welcoming you again in the City of Lights. Morgane Debacq, Guest Relations

Timothy B. Couples - 02/07/2018 AccorHotels certified review
« Superior service for wife’s birthday celebration »

Superb especially attention from staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., Thank you for taking the time to write this review, regarding your recent stay at Sofitel Paris le Faubourg. We are delighted to read that we participated in making this unique moment even more exceptional. We would like to thank you too for choosing us for this very special occasion ! We look forward to welcoming you soon, Kind regards, Fabrinah Zakamanantsoa Guest Relations

Leslie Friends - 02/07/2018 AccorHotels certified review
« Wonderful hotel and staff.... »

The hotel staff made my first stay in this hotel highly enjoyable! Upon early arrival after an overnight flight, the staff was extremely welcoming and accommodating while waiting for the room. The hotel was conveniently located near key points of interest, which was the primary factor for selecting this property. We had a 2 bedroom Faubourg suite which was nicely appointed, but it was the staff that will guarantee my return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame B., I wish to thank you for such a positive feedback. We are all touched by your kind words, which will serve as an encouragement to all of our staff. It was a great pleasure to welcome you We hope we will have the pleasure to welcome you back to Le Faubourg when your travels bring you back to Paris. Sincerely, Morgane Debacq, Guest relations

Anonymous Couples - 30/06/2018 AccorHotels certified review
« Comfortable in a well located hotel. »

We enjoyed our stay, room was comfortable, hotel well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur V., Thank you very much for your kind mail regarding your most recent stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. Please rest assured I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gérard Khy Guest Relations

Gary E. Couples - 29/06/2018 AccorHotels certified review
« Fantastic »

The hotel was extremely clean, the staff were extremely efficient , The gentleman with the beard at the concierge was absolutely fantastic Booked a hop on hop off bus tour for us and was great about recommendations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur E., Thank you for choosing Sofitel Paris le Faubourg for your recent stay in Paris ! It is a pleasure to receive your compliments regarding our Team, and to read that you had a "fantastic" stay in our hotel. Our concierge wanted to thank you personnally for your kind words. We are looking forward to welcome you again for other Magnifiques moments at Sofitel, Warm regards, Fabrinah Guest Relations

Krisselle A. Families - 29/06/2018 AccorHotels certified review
« Excellent service »

We really enjoyed our stay. They upgraded our room to Collection Suite. Staffs was very kind and helpful. Everything was perfect. Definitely coming back. Thank you so much Sofitel ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame A., Thank you for sharing your experience following your recent stay at Sofitel Paris le Faubourg. We are delighted to read that you enjoyed our hotel so much, and especially the "excellent" service ! Your satisfaction is the best reward for our team. We are looking forward to welcome you soon in your Parisian house, Sincerely, Fabrinah Guest Relation

Richard P. Couples - 29/06/2018 AccorHotels certified review
« A wonderful hotel. Room 425 splendid. Large and well appointed. Housekeeping superb in keeping room clean. »

We stayed 8 nights. One of the most perfect stays we have experienced. Excellent location. Concierges offered really good advice/recommendation. Housekeeping superb. We especially liked the commitment to saving electricity with automatic turn off when leaving room. Only one recommendation: We like having breakfast before going out. The buffet is wonderful but not enough variation, especially with a stay of 8 nights. And not many options near hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur P., Thank you very much for your kind mail regarding your most recent stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. Please rest assured I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gérard Khy Guest Relations

Miki (. M. Families - 27/06/2018 AccorHotels certified review
« One of the best hotels in Paris. »

Property is of compact size, which makes it cosy. At the same time, it is beautifully decorated, all the amenities work, it is being up-kept in a great condition. And the location nearby Rue St. Honore is really the best starting point for shopping and the exploration of what Paris has to offer (from a culinary, cultural, or purely exploratory POV). So yes, we plan to visit again. We already miss your hotel, and Paris as a whole. It was difficult to return back to Houston after staying at your property.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur M., We are delighted to read that your stay at Sofitel Paris le Faubourg was so enjoyable, and that you loved everything from our decoration, to our location, and our services. We cannot wait to welcome you again soon in your Parisian house ! Sincerely, Fabrinah Zakamanantsoa Guest Relation

Anonymous Families - 23/06/2018 AccorHotels certified review
« Friendly »

The staffs are very helpful and friendly. The only thing is the mini bar was not cleaned from the last people who stayed in... and the cleaning lady didn’t find out this after 3 nights of our stay... It’s a pity, otherwise everything was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame C., First of all, we would like to thank you for having chosen the Sofitel Paris Le Faubourg for your stay in Paris. We are glad to read that you have chosen our property for its ideal location and history. Indeed, I read with good care your review further to your recent experience with us and present you our sincerest apologies regarding the disappointment mentioned. Further to your comment, I have already shared your feedback with our Room service Manager so to take appropriate measures so that such events do not happen again in the future. Please rest assured that your experience does not reflect the quality of service our Ambassadors are used to provide to our guests. Indeed, at Sofitel we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible. We hope that you will give us the opportunity to show you the hospitality that we are used to provide. I will also transfer your kind words regarding the rest of the team to serve as an encouragement We thank you again for your valuable feedback and we are looking forward to have the pleasure to welcome you back soon. Yours sincerely, Gérard Khy Guest Relations

Caroline L. Families - 21/06/2018 AccorHotels certified review
« Wonderful stay »

We appreciated the room and excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame L., Thank you very much for your kind mail regarding your most recent stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. Please rest assured I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gérard Khy Guest Relations

Roland S. Families - 20/06/2018 AccorHotels certified review
« Overall “satisfied” but clearly improvements are needed »

Excellent location, and professional service overall. The room was interesting and structurally the largest available for my small family. I slept on the couch since there were no larger suites. The breakfast was elegant and simple. Extra service such as an omelet cost extra This is a downgrade compared to other places we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur S., First of all, we would like to thank you for having chosen the Sofitel Paris Le Faubourg for your stay in Paris. We are glad to read that you have chosen our property for its ideal location and history. Indeed, I read with good care your review further to your recent experience with us and present you our sincerest apologies regarding the disappointment mentioned. Further to your comment, I have already shared your feedback with our different heads of department as the Front Office and Food & Beverage Manager so to take appropriate measures so that such events do not happen again in the future. Please rest assured that your experience does not reflect the quality of service our Ambassadors are used to provide to our guests. Indeed, at Sofitel we are striving to provide the best guest experience for each of our traveler and to make their stay as pleasant as possible. We hope that you will give us the opportunity to show you the hospitality that we are used to provide. May your travels bring you back to Paris, our Guest Relations team remains at your disposal to make your next stay the most enjoyable. We remain at your entire disposal for any further requests you may have and we hope to have the pleasure to welcome you back soon. Yours sincerely, Gérard Khy Guest relations

Karen S. Families - 19/06/2018 AccorHotels certified review
« Fantastic location and lovely staff »

The location is hard to beat. Walk to one end of the street, and you are at the Place de la Concorde, a block or two away from the start of the Champs-Elysees; the other end is two blocks away from La Madeleine and the very fashionable shops of Rue de Faubourg St. Honore. It’s around the corner from the US embassy, so the road is heavily guarded and there is no car traffic other than guests of the hotel and other places on the street, including Buddha Bar across the way. Our Premium Luxury Room was a little tight with the three of us and our luggage from a 15-day trip, especially when the sofa bed was made up (about 4" from the end of the bed to the desk), but I think it would be considered large by Parisian standards. The decor had a modern French feel with a large flat screen. Working the lights was a little confusing, but we figured it out. It had a modern spacious bathroom with 2 sinks, a bath, and shower stall, although the shower pressure was weak. My husband thought the bed was uncomfortable, but I didn't have an issue with it. The sofa bed mattress was surprisingly comfortable. The valet staff members were excellent--Joao (a complete standout) would run to the corner to hail a taxi and was ready with an umbrella. Jerome, the concierge, was very helpful to us in advance of our stay and while we were there. The front desk staff members were also lovely and made check-in and out simple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur S., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Joao and Jerome. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that you found the room a little bit tight, but as you said it is the Parisian standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Dumeny, Guest Relations

Andrew Couples - 18/06/2018 AccorHotels certified review
« Fantastic »

Friendly, easy, efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. We are delighted to read that you had a very pleasant stay with us. Rest assured that we will share you constructive suggestion concerning the quality of our breakfast ,as well as your positive review which is always a great source of motivation and encouragement to all of our staff as we strive to continuously improve the quality of our services. Waiting to have the pleasure to welcome you back for your next trip in Paris, Best regards, Morgane Debacq

Adel Z. Friends - 18/06/2018 AccorHotels certified review
« mr »

nice hotel with excellent location. check into my room took too long as I arrived at 11am and given the keys at 2:30 even though Longines requested early check in. colleague was provided with a welcoming bottle of wine and not me. breakfast closes at 10, too early. normally at 11. Smoking in the garden is prohibited so have to stand in the streets to smoke. service was very good, in the restaurant and reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur z., Dear Monsieur z., First of all, I would like to thank you for taking the time to share your most recent stay at Sofitel Paris Le Faubourg. I would like to warmly thank you for mentioning our great location, but especially the service delivered by our reception and restaurant team. However, reading your feedbacks, I am sincerely sorry that your stay did not meet your expectations especially regarding your arrival at the hotel. We always strive to provide a superior service experience for every customer; therefore, I am sorry that your stay started on a bad note. The day of your arrival, we were having a very busy period at the hotel. As our guest satisfaction is the paramount of importance for us, we did our best to have a room ready for you as soon as possible. I am very sorry to read that you would have preferred to have a bottle of wine instead of the Hermes product. I will let a note in your profile with your preference to avoid this kind of disappointment for your next stay. We sincerely hope to have another chance to give you a more pleasurable stay should you come to Paris again Yours Sincerely, Morgane Debacq, Guest Relations

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