Hotel - Sofitel Paris Le Faubourg
Sofitel Hotel Sofitel Hotel

Sofitel Paris Le Faubourg Hotel

4.5/5 949 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Dream of a luxurious room in the heart of Paris? Then the Sofitel Paris Le Faubourg is the place for you. Its designer MyBed® bedding and decor by Pierre-Yves Rochon and Didier Gomez guarantee a good night's sleep in our 147 rooms and suites.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 4,527 reviews

Our guest reviews for Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 949 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Shaikha Couples - 10/01/2019 AccorHotels certified review
« A Memorable anniversary! »

We celebrated our anniversary in Paris. It was amazing ! The conceirge helped us alot ! Thanks to all of the team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you very much for your lovely feebacks. I am glad that you enjoyed your stay at Sofitel Paris Le Faubourg for this special occassion. I will share your lovely feebacks with our entire team especialy the concierge team. I am sure they will be thrilled to hear that they contributed to your memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Marine Guest Relations Team

Simon P. Couples - 08/01/2019 AccorHotels certified review
« Overall good experience »

As always we enjoyed our stay. We had to wait some time ( one and a half hours) after check in for our room and we could have been kept better informed on progress. We were given a bigger room than we booked, which we appreciated, and the rest of the stay was very enjoyable. The staff were helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur P., Thank you for taking the time to share your feedback following your stay at Sofitel Paris le Faubourg. We are very happy to read you enjoyed your stay. I was however sorry for the inconvenience you met upon check-in and the lack of information. I have shared your comments with the team, so that we can avoid such situations in the future, and serve you better. We hope that we will have the pleasure to welcome you again soon, Sincerely, Fabrinah Guest Relations

Jay Couples - 07/01/2019 AccorHotels certified review
« My favourite hotel ever. »

Every room in this hotel is beautiful. I really appreciated receiving a beautiful room upgrade as a platinum member. The young woman from guest services was lovely and kind and certainly made me feel welcome. The room was exquisite... From the bedding to the Hermes amenities are top quality and comfort. This hotel is one of the very true 5 star hotels in Paris. As an added bonus, it's a great location for high end shopping and the Hermes next door is fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., Thank you for taking the time to share such a kind review following your stay at Sofitel Paris le Faubourg. We are delighted to read you enjoued your "exquisite room", the service, and our location. Knowing that we are your "favorite hotel ever" is the most beautiful reward we can receive ! Thank you again for visiting us, it was a pleasure to welcome you. We hope your next visit will be as pleasant as the previous one. Sincerely, Fabrinah Guest Relations

Uday W. Business - 07/01/2019 AccorHotels certified review
« Excellent »

Excellent location and well appointed rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur W., Thank you very much for taking the time to share your impressions, following your stay at Sofitel Paris le Faubourg. We are very happy to read you had an exellent stay with us ! This is the best reward for our teams. We cannot wait for the opportunity of welcoming you again soon, Kindest regards, Fabrinah Guest Relations

K. K. Families - 07/01/2019 AccorHotels certified review
« Good Experience »

Good Service, Great Breakfast. But, smaller room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur K., Thank you very much for taking the time to share your feedback following your stay at Sofitel Paris le Faubourg. We are delighted to read you had a good experience and enjoyed the breakfast ! We are however sorry that the room wasn't entirely up to your expectations. Do not hesitate to contact our Reservations service directly for your future stays, our teams will advise you on room categories more suited to your preferences. We are looking forward to the opportunity of welcoming you again, and make your stay a most enjoyable one, Kindest regards and Best wishes for the New Year ! Fabrinah Guest Relations

Pasquale Families - 05/01/2019 AccorHotels certified review
« pleasant and classy »

Hi living in Paris we have decided to use the Sofitel faubourg for our families. They were really happy and the enthusiasts about the service received

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur G., Thank you very much for choosing Sofitel Paris le Faubourg for your family's stay in Paris, and for taking the time to share such a positive review. We are delighted to know they were so happy with their stay ! Your satisfaction is our best reward ! We hope that we will have the pleasure to welcome your family again, and hopefully to welcome you personnally in the future, Kind regards and best wishes, Fabrinah Guest Relations

Karenrosen A. B. S. Couples - 05/01/2019 AccorHotels certified review
« Very dossapointed! »

We arrived at your hotel and asked if breakfast was included, we asked 2 different people when we checked in and were told by both that it was not! The day we checked out we were told it was, they made a mistake! The day we checked out we had someone come and take our bags down. We asked the night before for a car to be Sara he’d for us to go to the airport. The person who had our bags and things supposedly put all our things in the taxi. When we got to the airport our garnment bag was missing... it had two coats inside( brand new!). We called the hotel several times and were told they looked everywhere and that they couldn’t find it!!! They said they called the taxi and he didn’t have it either/ they tokd us that maybe someone else got in the taxi and took it! The most ridiculous exclude we’ve ever heard! We called again yesterday and asked to talk to the supervisor and were told he was busy but would contact us... he never did! We are in shock that our garnment bag was Lost from our room to the taxi and the way your employees responded has left us with a bad taste and not ever wanting to return to your hotel and never recommend it! We are still hopeful that Mesieur Arnauld will contact us!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. S., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Mr. Arnaud sent you an email yesterday regarding this feedback. I hope you find his email well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Marine Texier Guest Relations Team

Family - 05/01/2019 TripAdvisor review
« New year stay over »

All good with one exception.Breakfast chaotic one morning with not enough places, not enough waiters, the room is not large enough. Spills into bar area instead which is not great for buffet breakfast.place settings fixed next day, but core problem of small room remains. Other issue of two rooms booked 6 months in advance couldn’t be located on same floor. Not a problem in other Sofitel’s, Sheraton’s, Marriotts.Otherwise, standard was good and staff great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are very happy to know you had an averall good stay for the New Year celebrations ! We are however that the experience of the breakfast wasn't up to your expectations, we have taken your comments into consideration to continuously improve our services. Furthermore, our teams are doing their best to allocate you rooms more suited to your preferences and requests, I am sorry that we weren't able to give you two rooms on the same floors this time, which may have depend on the hotel availabilities and the categories of room booked. Do not hesitate to contact our Guest Relations team at h1295-gr3@sofitel.com for your future stays, they will do their best to offer you a most enjoyable experience. Kindest regards, Fabrinah Guest Relations

Jerkob Couples - 04/01/2019 AccorHotels certified review
« Good choice for Paris stay »

Very nice hotel, inspiring design, great staff, fantastic breakfast, very clean rooms. Only remark goes for too noisy rooms facing the street. The windows are old, not closing properly and not at all sound proof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry to learn that the room did not meet your expectations, we take every comments very seriously. Please rest assured that each of the comments that you point will be review with our Head of Department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Debacq, Guest Relations

Tae H. P. Business - 03/01/2019 AccorHotels certified review
« Comfortable and Cozy Hotel »

Sofitel Fabourg was very comfortable and cozy for our staying in Paris for business. I hope I could stay there every time when I have a business trip or travelling. Thank you for all kind staffs , again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur L., Thank you very much for having chosen the Sofitel Paris Le Faubourg for your Parisian stay, and thank you for sharing you feedback. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us. You can rest assured that I will not forget to share your compliments with We look forward to welcoming you again and offering you other outstanding experiences. Best regards, Morgane Debacq, Guest relations

Roy Couples - 03/01/2019 AccorHotels certified review
« New Year Eve Champs Elysee »

Kort maar goed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur V., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg for the New Year eve. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane Debacq, Guest Relations

Panagiotis S. Couples - 02/01/2019 AccorHotels certified review
« Nothing special »

It was ok. Mostly we feel that our patronage is important. This time the service was lackluster. We felt as if we threw good money after bad. I do have to say the concierge desk was amazing and most attentive. Their service met The Sofitel standards I experienced in other Sofitels. The rest not so much. Nothing was ever volunteered. For instance, we asked for ice to be brought tour room. They said the only person available was very busy and it would take 30 minutes. After telling reception that we can forget about it because 30 minutes was too long to wait for ice, then a solution was found and the ice came in minutes. What was the purpose of making it seem difficult to just say “we will have the ice sent up right now.” That was just one of many examples.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur S., We would like to thank you for having chosen the Sofitel Paris le Faubourg for your Parisian stay, and for taking the time to share your experience among us. We are truly sorry that your experience among us was not up to your expectations. Please accept our sincerest apologies for all the inconveniences you have encountered during your stay as they do not reflect the excellent services we strive to provide to our guests every day. Your feedback is genuinely valuable for us. Therefore, you can rest assured that we have taken into account all of your remarks in order to prevent such quality of services to happen again. We hope that you will give us another opportunity to offer you, this time, a true Sofitel Paris Le Faubourg Magnifique experience. Looking forward to welcoming you back soon, Yours Sincerely, Morgane, Guest Relations

Carlos C. Couples - 30/12/2018 AccorHotels certified review
« Great location and a good Hotel »

The place is the best possible, but the room is good not excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur C., Thank you for taking the time to share your impressions following your recent stay at Sofitel Paris le Faubourg. At Sofitel Hotels & Resorts, we are willing to offer each of our guest a unique and Magnifique experience. Rest assured that your satisfaction and well-being is our priority. Thank you again for sharing your experience, and we hope that we will have the opportunity to welcome you again, Sincerely, Morgane, Guest Relations

Anonymous Business - 28/12/2018 AccorHotels certified review
« Nice stay at sofitel »

we had a nice stay; good service but unfortunately the bed was really hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathalie D., Thank you very much for taking the time to share your recent stay at Sofitel Paris Le Faubourg. I am glad to hear that you had a ni e stay with us. However, I am sincerely sorry that your the bed did not meet your expectations and wish to extend our sincere apologies regarding the inconvenience you experienced. We take all guests concerns and issues with our property very seriously. Please rest assured appropriate and proactive measures are being implemented that will ensure that our guests will not encountered such issues in the future. Best regards, Morgane Debacq, Guest relations

Susan F. Couples - 26/12/2018 AccorHotels certified review
« Hospitality was on the ball, from driving to the entrance to eating breakfast »

There was a slight resistance in hospitality to us being a black couple, however made up for by others readily making themselves available. Our room could have had a bigger bath and the content of the fridge should have been inclusive. The decor was beautiful and very clean. A Christmas party would have been a good reason to dress up and attend. Fabulous hotel and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame and Monsieur F., Thank you for taking the time to share your impressions following your recent stay at Sofitel Paris le Faubourg. At Sofitel Hotels & Resorts, we are willing to offer each of our guest a unique and Magnifique experience. Rest assured that your satisfaction and well-being is our priority. Thank you again for sharing your experience, and we hope that we will have the opportunity to welcome you again, Sincerely, Fabrinah Guest Relations

Pamela H. Families - 20/12/2018 AccorHotels certified review
« Wonderful Decor, location of hotel and Exceptional staff »

Friendly staff made the Trip enjoyable. We loved our room decor it made it feel like home Location was excellent very central position Food options at the Restaurant & Room Service were limited you may want to expand on what you offer Housekeeping most times they were good however there was one night when no towels or water was left in one of our rooms. I rang Housekeeping requesting Towels but none were delivered so I used some of the towels from the other room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame H., Thank you very much for taking the time to share your impressions following your stay at Sofitel Paris le Faubourg. It is always a pleasure to receive positive feedback. I will share your lovely comments with our team. We are very touched to read that the "exceptionnal staff" made your stay most enjoyable ! I have however taken well note of your comments regarding the housekeeping, rest assured that we will take it into account to rectify our performance and serve you better. We hope that we will have the pleasure to welcome you again very soon, Kindest regards, Fabrinah Guest Relations

Graydon D. Couples - 20/12/2018 AccorHotels certified review
« Being an Accor gold member, I appreciated the room upgrade and the attention we received. »

We had a very enjoyable experience. It is a lovely hotel with very attentive service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur D., Thank you very much for taking the time to share your impressions, following your stay at Sofitel Paris le Faubourg. It was a pleasure to welcome you. We are very happy to read how much you enjoyed your stay and your beautiful Suite as a Gold privilege member, We are looking forward to the opportunity of welcoming you again soon! Kindest regards, Fabrinah Guest Relations

Mrs N. Couples - 19/12/2018 AccorHotels certified review
« A welcoming and very comfortable stay »

Our short weekend break coincided with the expected Saturday street protests. We were a bit anxious but your reception and lobby staff were welcoming and very helpful. The hotel was in a great location and we had a peaceful and comfortable time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we will have the opportunity to welcome you under better circumstances and offer you a Magnifique experience, Best regards, Morgane, Guest Relations

Anonymous Families - 18/12/2018 AccorHotels certified review
« Fantastic and Marvelous »

Very impress with the service and the decorations of the rooms/hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., Thank you very much for sharing your experience regarding your stay at the Sofitel Paris Le Faubourg. We highly appreciate your lovely comments. It is our hope that we will have the opportunity to welcome you again and to offer you another marvelous experience. Kind regards, Bénédicte, Guest Relations Team

David S. Couples - 17/12/2018 AccorHotels certified review
« Problems that a 1st class hotel shouldn't have »

Room reeked of pesticides. Had to keep window open entire stay! Bose radio wifi did not work. We were overbilled by E50 at checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. S., We would like to thank you for having chosen the Sofitel Paris le Faubourg for your Parisian stay, and for taking the time to share your experience among us. We are truly sorry that your experience among us was not up to your expectations. Please accept our sincerest apologies for all the inconveniences you have encountered during your stay as they do not reflect the excellent services we strive to provide to our guests every day. Your feedback is genuinely valuable for us. Therefore, you can rest assured that we have taken into account all of your remarks in order to prevent such quality of services to happen again. We hope that you will give us another opportunity to offer you, this time, a true Sofitel Paris Le Faubourg Magnifique experience. Looking forward to welcoming you back soon, Yours Sincerely, Bénédicte, Guest Relations Team

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