Hotel - Mercure Lyon Centre Château Perrache hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Château Perrache hotel

4.0/5 1,205 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

For business trips, family vacations or romantic weekends in Lyon, the hotel offers Suites, as well as Standard and Superior Rooms, in a unique setting which is both modern and elegant.

  • 120 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 33 family rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Toilets
    • Hair dryer at reception
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,086 reviews

Our guest reviews for Mercure Lyon Centre Château Perrache hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,205 reviews
Sg Couples - 11/12/2018 AccorHotels certified review
« Very efficient and welcoming staff »

Very good - the reception staff took the time to explain everything to us about the Fete des Lumieres and as a result we spent a brilliant weekend. Hotel was spacious and clean, services were fine, position is also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear steve G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Peter J. Couples - 09/12/2018 AccorHotels certified review
« Exceeded my expectations »

Wonderfully friendly staff and an extremely enjoyable stay in most relaxed surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Anonymous Business - 07/12/2018 AccorHotels certified review
« Pleasant and comfortable stay »

The Hotel is in a very good position, near the Centre. Clean and excellent breakfast. I would increase the intensity of the light bulbs; the room was not so bright in the evening and I would put the courtesy set (there was only soap). I would also put a badge reader in order to open the garage and the main door without ringing each time the reception. The staff has been really kind and available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paola D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

V. M. D. C. M. P. !. Business - 05/12/2018 AccorHotels certified review
« EXCELLENT- I LOVE THIS PLACE »

Indeed. Perfect. Especially the team. Highly professional. I Appreciated that point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Conor M. E. Families - 05/12/2018 AccorHotels certified review
« This hotel needs updating »

My kettle would not stop boiling and I burnt my hand trying to stop it..the shower was very poor and there was lights not working in the room..I couldn’t control the air conditioner and ended up turning it off..the room in general needs updating..on the plus side the hotel staff were good and the location was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Conor Mc e., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

Ann O. D. Families - 04/12/2018 AccorHotels certified review
« Excellent good value »

Comfortable friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann O D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Ericf Friends - 03/12/2018 AccorHotels certified review
« Great venue ideally located close to the city centre »

We love the art nouveau style (salon Gallé) the facilities, the rooms and the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Charles P. T. Couples - 01/12/2018 AccorHotels certified review

the Hotel was a lovely building, good location and good friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

John M. Families - 01/12/2018 AccorHotels certified review
« Middling hotel. Middling location, price a little steep. »

Public areas nice. Room a little dreary. €200 room only rate lttle high for provincial city in middling hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Federica Business - 28/11/2018 AccorHotels certified review
« Great One night Stay »

Great Position Good Restaurant Very comfortable room (great bed)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederica G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Christian D. Couples - 25/11/2018 AccorHotels certified review
« Lovely hotel if you don’t mind being near a train station »

Rooms are large and comfortable; beds are quite big and very comfortable; parking is more than adequate even if at an additional cost. The only downside is the fact that it is located near a train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

A Business - 24/11/2018 AccorHotels certified review
« Nice hotel. »

Nice hotel with two small flaws. 1. The welcoming letter in my room was adressed to someone else. This works counterproductive in welcoming someone. 2. The scrambled eggs at breakfast were not very nice. The hotel was nice and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arne B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

F. A. Friends - 19/11/2018 AccorHotels certified review
« Excellent »

Very comfortable stay. Large, spacious, spotless rooms. Friendly, accommodating staff who were very helpful when it came to helping us book restaurants. Good hotel restaurant. Would definitely recommend to all my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Tom B. Business - 18/11/2018 AccorHotels certified review
« No Hot water!! »

I have stayed at this hotel several times, always with good experience. This time, however, was not so good. The hot water in my shower was barely acceptable the first 2 days, and on the 3rd morning, there was no hot water at all. It was terrible! I told the front desk about this, and they offered to give me a room where the water was warm...this was a little bit too late since I had already dealt with the cold water. Beware of this if you stay there, esp room 103!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas Joseph B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Mrs. Francis B. »

We had great and relaxed stay at this hotel. Room we stayed in was big and clean. Very central to all sites, I.e museum, parks, churches and restaurants. Breakfast was excellent too with variety of food. I will definitely use the hotel when we visit Lyon again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francis B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Francois Business - 10/11/2018 AccorHotels certified review
« Great building »

Always difficult at Chateau Perrache to benefit from the TOTAL SA negotiated tariff. Check in and check out procedures are always long. Great location and beautiful rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

P. Families - 07/11/2018 AccorHotels certified review
« Very nice Bedroom »

Very good but could be better for breakfisrt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephane P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

V. D. Couples - 06/11/2018 AccorHotels certified review
« Unfriendly staff and dirty room »

The staff member was unfriendly and unwelcoming. It was the same person when we checked in and out. The words „welcome“, „thank you“ or „goodbye“ were not in his vocabulary. He gave us the impression that we are disturbing him. The room had charm but was dirty. There was hair in the bathtub and a lot of dust in the room. Breakfast was ok but far less good than other Mercure hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viorel D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER Directrice / General Manager

Nadine Couples - 04/11/2018 AccorHotels certified review
« Noisy... »

The staff is great was helpful. They even change our room. But we didn't sleep much. Every noisy young guests that slam the doors and screamed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nadine M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

Anonymous Business - 29/10/2018 AccorHotels certified review
« Cold shower and no amenities »

Lower level as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

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