Hotel - Mercure Lyon Centre Château Perrache hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Château Perrache hotel

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4.0/5 1,023 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

For business trips, family vacations or romantic weekends in Lyon, the hotel offers Suites, as well as Standard and Superior Rooms, in a unique setting which is both modern and elegant.

  • 120 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 33 family rooms
    • Emergency exit map
    • Radio in room
    • Manual temperature control
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,781 reviews

Our guest reviews for Mercure Lyon Centre Château Perrache hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,023 reviews
AccorHotels certified review
Anonymous Business - 06/11/2017
« Not as good as the previous visits »

no heating in the room restaurant menu not as good as last year

AccorHotels certified review
John M. Couples - 29/10/2017
« Mr John M. »

Excellent and peaceful stay

AccorHotels certified review
Pawel Business - 23/10/2017
« Silent hotel with comfortable rooms... »

Generally nice nights . Breakfast very nice. Restaurant with tasty meals but expensive...

AccorHotels certified review
June T. Friends - 23/10/2017
« Hassle free »

Friendly helpful staff, very clean, good breakfast, good location

AccorHotels certified review
Anonymous Friends - 23/10/2017
« EXPERIECIA AGRADABLE »

EXPERIECIA AGRADABLE

AccorHotels certified review
Anonymous Business - 17/10/2017
« Too hot rooms, smell of toilet from outside »

Rooms were old and not well maintained, the AC practically non-functional so the room was too hot to get sleep. When I opened the window I had to suffer the stench of urin from the nearby train station. The lobby and staff was nice however

AccorHotels certified review
Chloé Business - 15/10/2017
« Great! »

Castle style hotel. Very cute rooms. Luxurious lobby. Convenient if you want to stay near the train station.

AccorHotels certified review
Ian C. Families - 14/10/2017
« Comfortable hotel in Lyon »

Very friendly and helpful staff. Access to hotel through station not pleasant. Loss of water was not good.

AccorHotels certified review
G J. Couples - 05/10/2017
« Terrible »

The bed was so uncomfortable ( not just me, my husband and my other friends also staying here found the same), that I came home with a heavy cold and am still very ill. I cannot tell you how annoyed I am about this. You are supposed to be a 4 star hotel. There are so many good quality reasonably priced beds, it is shocking that you are still in business to not take this seriously. I had joined your club but have no intention of ever staying in any of your hotels anywhere in the world or any of your associated company's ever again and will make my opinion well known amongst my friends as well. You are located in such a terrible place as well, with an awful entrance you can't surely afford to have major issues with comfort.

AccorHotels certified review
Christopher S. Couples - 02/10/2017
« Central location for Lyon short break »

Greeted by english speaking staff. A good start. All services worked satisfactorily. Purchase of Lyon city card an excellent service. Only detraction was a noisy train unloading motorcycles on Saturday morning about 7am.

AccorHotels certified review
Ingrid J. Couples - 01/10/2017
« Lovely chateau style interior, a bit spoiled by the ugly bus station building next to it »

Good location, right next to the train station. Enjoyed the good breakfast with a great choice of breads and other breakfast items.

AccorHotels certified review
Ken M. Families - 26/09/2017
« Nice comfortable room »

Very good accommodations. Comfortable bed, room well equipped. When we arrived later then expected hotel made several attempts to contact us and left message about reservation and our room. Stayed late so they were there when we arrived. However, morning buffet was disappointing with cold eggs and no coffee

AccorHotels certified review
Beatrice M. Friends - 23/09/2017
« Five star experience! »

Front desk staff delightful, decor eclectic with art nouveau and contemporary mixed with great style, sound proof rooms with great views, lovely linens and bathroom.

AccorHotels certified review
Tatyana Couples - 20/09/2017
« Very nice hotel »

Excellent service

AccorHotels certified review
Scott D. T. Couples - 19/09/2017
« Not Welcome? »

I say not welcome because I can't think it was anything else. I made my reservations in April 2017 and had correspondence with the hotel in August to double check that reservations were secure. When I arrived at about 4 my reservation was not ready. We were told that people didn't check out until late and they were still cleaning them. The hotel secured my luggage and we went touring Lyon. We have to say by the way the front desk was acting we were suspicious something was wrong. I guess we were right. When we arrived back after a long day of travel and touring we were given a handicap room. That is not suitable for people who do not need one and for people you were expecting since April. Taking a shower even trying to be carrful made almost the whole bathroom wet because there is no tub in a handicap room. So we dealt with it. We also felt the bed was as hard as a board. We have toured all over Europe and have discovered that beds are firmer but this one at Mercure was not satisfactory at all. The breakfast was wonderful and the hotel was beautiful. But for someone who you were expecting since April was not welcome and the scurrying around to find me a room at check in was not what we were expecting.

AccorHotels certified review
Gw Business - 17/09/2017
« Good location, spacious room »

I was very happy with my choice of Mercure Hotel in Lyon. Despite of location nearby the railway station, the room was very quiet and I could sleep like a baby. I had also a very good wifi connection. I would recommend the hotel for a business and /or leisure stay.

AccorHotels certified review
Pekka Couples - 12/09/2017
« A very nice stay in Your hotel »

Quiet room, excellent breakfast, nice interior, very clean room, helpful staff! One minus: bathroom door should mount again, can`t shut it.

TripAdvisor review
Business - 10/09/2017
« Not a four star rated hotel »

Shower old fashioned; no bath tub; linen had spots, room service not available each day, carpets outdated. Hotel receptionists extremely friendly. Hotel computer for use had no printer. Bartender was often in disappearance.. Overall cleanliness in hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I noticed your remark about the bathroom i you found old fashionned and the carpets outdated. I have to inform you that this room was completely renovated in 2015 in a spirit of great comfort combining elegance and modernity. I am sorry that this renovation does not suit you. This hotel is listed as an historic art nouveau building and the renovations were made in keeping with its history. I am sorry that you are not sensitive to the art and the history that emerges from it. Concerning the room service, it is available 24h/24. During your stay a large number of room service were served to our clients soI do not understand your comment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO-BADIER General Manager

AccorHotels certified review
Rosemarie L. Couples - 07/09/2017
« Predictable Satisfaction »

Although the room was small, it was fairly comfortable. However, it would have been nice to adjust our air conditioner.

AccorHotels certified review
Ingrid Business - 06/09/2017
« Nice and friendly classical style hotel »

Friendly staff. . Nice classical architecture.Good breakfast

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