Hotel - Mercure Lyon Centre Château Perrache hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Château Perrache hotel

4.0/5 1,179 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

For business trips, family vacations or romantic weekends in Lyon, the hotel offers Suites, as well as Standard and Superior Rooms, in a unique setting which is both modern and elegant.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 33 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Toilets
    • Hair dryer at reception
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,860 reviews

Our guest reviews for Mercure Lyon Centre Château Perrache hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,179 reviews
Francois Solo - 11/10/2018 AccorHotels certified review
« Great stay for the Runinlyon Race »

Conveniently placed by the Perrache train station. It's easy to walk to the center. I was there for the Runinlyon race and they made everything pretty easy for us offer us late check-out. Only thing is that I couldn't enjoy the breakfast as it started too late for the race.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Peter Solo - 09/10/2018 AccorHotels certified review
« The hotel was a bit distant from the main city attractions, but very close to the train station if you knew which of the two city stations you knew you eere using. »

I arrived at 8.30 for breakfast to find the buffet was almost cleaned out with little left to eat. The staff were more interested in cleaning the tables than replenishing the buffet supplies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear peter C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

T M. Business - 08/10/2018 AccorHotels certified review
« Great location, great city »

It was a wonderful hotel, with spacious rooms, proximity to the train station, only meters from main shopping areas of Lyon, and great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Jmv Business - 08/10/2018 AccorHotels certified review
« Very good hotel. Old but charming. Nice staff. Not hot water »

I like staying in this hotel. It is very well located on the platform It is,very old hotel but nicely renewed Still old, but very charming It is close to the city center Staff is very nice There was no hot water

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Marc V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

C V. Business - 08/10/2018 AccorHotels certified review
« Business and Pleasure Stay »

We found the hotel accommodations comfortable and met our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Business - 08/10/2018 TripAdvisor review
« Nice, beautiful and spacious »

Nice hotel with lost of charm to it. Location though (next to train station) a bit not-so-nice (after darkness), but quite convenient if you travel by train. Large rooms and hallways, an air of a by-gone time well renovated. The kind of place I like to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Many thanks for sharing your feedback with about the Mercure Lyon Centre Château Perrache. We are pleased that we met your expectations during your stay and that you enjoyed our location as well as your room. We really hope to have the pleasure of welcoming you again in our hotel for your next trip to Lyon Best regards Marta PARDO-BADIER General Manager

Anonymous Solo - 07/10/2018 AccorHotels certified review

English tv would have been a plus. Don’t like cardboard and plastic cups in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lancaster G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER Directrice

Franck Business - 03/10/2018 AccorHotels certified review
« why 4 stars ? »

Small room/ not the same price as my collegue (they charged me 25 e more) even if we booked with the same corporate system / the tv remote (telecommande) was not functionning .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr FAYCAL T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

Anonymous Business - 01/10/2018 AccorHotels certified review
« All I needed for this trip. »

It was a good save harbor during the time in Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Theatrefan Couples - 01/10/2018 AccorHotels certified review
« Great place to stay to see the sights of Lyon »

We had a great time in Lyon. We were sceptical at first about the hotel's location but it turned out to be very convenient indeed for the metro and the hotel was very quiet despite being right next to the railway station. The hotel staff were extremely helpful especially when we arrived. The access to the garage from the hotel is a bit awkward but this was only a minor problem. The room was quiet and comfortable. We will definitely stay again when we come back to Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Johan D. Friends - 15/09/2018 AccorHotels certified review
« Good hotel on perfect location, to bad it's not maintaned on the outside »

Good hotel with new but also old rooms. On the inside it's perfect but the outside is badly maintained! Lousy paint work. The breakfast is good but highly priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

G F. Families - 05/09/2018 AccorHotels certified review
« Well located pleasant stay, but both rooms lacked the services stated »

It was a pleasant stay. The hotel was well located for us to be able to visit family near to the hotel. Unfortunately of the two rooms booked, the Priveledge room never had the mini-bar restocked on the second day, and the Superior Double Room never had a duvet for the duration of the stay. This was despite both roos being cleaned where these faults should have been picked up. I was initially relucatant to stay with Accor, having been messed around by the customer services team in May, for points that were never added to my original account for a stay in the Mercure at Les Arc 1800 in April 2017. As I changed email address, the activation email was sent incorrectly and thus the points were deemed out of time, despite never being added in the first place. I have yet to check if they have been added this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

D. Business - 27/08/2018 AccorHotels certified review
« Efficace »

Impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Centre Château Perrache. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Marta PARDO BADIER General Manager

Frank Couples - 25/08/2018 AccorHotels certified review
« authentiek »

Professioneel persononeel, gastvrij

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank v., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Kristine Solo - 21/08/2018 AccorHotels certified review
« Excellent service in a convenient location »

Very friendly, helpful staff in a wonderfully grand hotel of character. The food was also excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristine K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Judith B. Families - 16/08/2018 AccorHotels certified review
« Efficient check in rooms clean and functional »

Everything was as I expected. The only problem I have is that I have not received an emailed receipted invoice for our stay on the night on 11 August 2018.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Richard Couples - 11/08/2018 AccorHotels certified review
« Convenient and comfortable hotel in Lyon »

We stayed in the Hotel for a short break to Lyon. The location was really good and it was a good base for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Naomi Families - 11/08/2018 AccorHotels certified review
« Good experience to stay in this beautiful building »

We stayed in this beautiful hotel for 3 days. It was nice experience to stay here at least once because the beautiful architecture and the age of the building. The room was very spacious and with a nice balcony. It was not easy to find and access to the hotel however the metro station and bus station just outside of the door so it will be very convenient if you want to travel to another city by bus. Our room was not cleaned the first day although we put the sign up and the second day the room was cleaned but they forgot to stock up our fridge and we had to call for drinks which they were never arrived. Internet was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Château Perrache. I am sorry that your experience to hear that you had trouble with the room service; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marta PARDO BADIER General Manager

Amp Couples - 10/08/2018 AccorHotels certified review
« Nice hotel »

Guest services and breakfast were very good! The beds were a bit too hard. Not close to town center but a nice walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our hotel is located in the city center close to all amenities, it is indeed in front of Perrache train station and close to public transport, which easily explains your comment on the surroundings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

Sutatip Friends - 07/08/2018 AccorHotels certified review
« very good location »

very good location and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sutatip L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Château Perrache. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta PARDO BADIER General Manager

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