Mercure Nice Centre Notre Dame Hotel 4 stars

TripAdvisor rating 4.0/5 1,453 reviews
Mercure Nice Centre Notre Dame Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • Fully renovated hotel

  • In the heart of Nice city center, 547 yards (500 m) from the train station

  • A 10-minute walk from the Promenade des Anglais

  • Rooftop swimming pool and hot tub with 360-degree view

  • Private garden measuring 21,529 sq. ft. (2000 m2)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nice Centre Notre Dame Hotel

28 avenue Notre Dame
06000
nice
france

Tel: +33493133636

Fax: (+33)4/93626169

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE SNCF :   12 NOTRE DAME

  • NOTRE DAME :   12 NOTRE DAME

  • NICE AEROPORT :   2 Jean Médecin

  • NOTRE DAME :   2 JEAN MEDECIN

  • By plane

    NICE COTE D'AZUR At 7km / 4.38 miles

  • By boat

    PORT DE NICE At 2km / 1.25 miles

  • By helicopter

    AEROPORT NICE COTE D'AZUR At 7km / 4.38 miles

  • By helicopter

    CANNES MANDELIEU At 30km / 18.75 miles

  • By car

    NICE CENTRE-PORT At 5km / 3.13 miles

  • By car

    PROMENADE DES ANGLAIS At 7km / 4.38 miles

  • By train

    NICE VILLE At 0.5km / 0.31 miles

GPS :43.703529, 7.266458

Our accommodations

All the rooms were renovated in May 2016 and offer different levels of comfort: classically comfortable Standard Rooms with garden views, modern Superior Rooms, generous Privilege Rooms and Privilege Terrace Rooms and Privilege Junior Suites where you can make the most of the Nice sunshine with your own private terrace in the heart of the city.

Classic Room with garden view and 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with terrace, view of Notre Dame Basilica and 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Junior Suite with terrace, view of Notre Dame Basilica and 1 double bed

  • Max. number of persons: 2
  • Area: From 36
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SKY LOUNGE

Photo non contractuelle / Strictly non binding

On the top floor of the hotel, the SKY LOUNGE welcomes you to one of the most magical rooftops in the city. Sample a glass of gourmet Mercure wine, or have a bite to eat with a slate of cold meats or cheeses, while enjoying spectacular views.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 50

  • Maximum capacity: 35 people

  • Maximum banquet capacity: 10 people

Find out more

Our guest reviews for
Mercure Nice Centre Notre Dame Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,710 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,453 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Anonymous Couples - 05/11/2019 Confirmed reviews AccorHotels

Great stay and location 10/10

Found all as per our expectation

Customer review rating 4.3/5

Maracu A. Couples - 28/10/2019 Confirmed reviews AccorHotels

Very good experience,meaning overall rating, but for rooms at level 7th we encounter some problem with some noise above us(sky lounge) and some trash from that area, as well. We hope that this can be easily solve with some solutions from your side.

Dear A. George M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. Please accept our apologize for the issue you encountered with ou Skylounge Bar. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Nice hotel in a good location. Friendly staff.

Customer review rating 4.3/5

Kari P. Couples - 22/10/2019 Confirmed reviews AccorHotels

We enjoyed very much. Good location, very clean rooms. Roof top pool and jacuzzi are very good.

Dear Kari P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Noisy

Customer review rating 4.3/5

S W. Couples - 20/10/2019 Confirmed reviews AccorHotels

Privilege room was directly below rooftop bar. Music was playing until midnight and could also hear chairs being moved around as guests came and went. Not good when trying to sleep. Room was rather basic, but the size of the terrace was good (although noise from the bar above was annoying). Complimentary mini-bar with water and soft drinks is a good idea and was appreciated. The accommodation was overpriced for what we got.

Dear Stewart A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Very nice stay but busy breakfast

Customer review rating 4.3/5

Ann Families - 17/10/2019 Confirmed reviews AccorHotels

Very nice and spacious room. The only downside is the breakfast. When you arrive there it is super busy. The clients eat like wolves and the breakfast team is kind of slow.

Dear Annelies V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; especially concerning breakfast, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Great location

Customer review rating 4.3/5

Darren Couples - 09/10/2019 Confirmed reviews AccorHotels

Great location in centre of main strip and close walking distance to old town restaurants

Dear Darren L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

September weekend in Nice

Customer review rating 4.3/5

Vic Families - 08/10/2019 Confirmed reviews AccorHotels

Good location, close to the beaches, main attractions and good restaurants. Room was clean but a bit hot for sleeping comfortably. Air con is not efficient, needs attention. Also, there seems to be a problem with a sink in our room as it wasn't draining properly. Staff attempted to repair, was ok initially then became slow again. Good experience overall.

Dear Vitaliy D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Junior suite adequate with plenty of room and balcony, but could be nicer. Hotel in great loctaion.

Customer review rating 4.3/5

Bob H. Couples - 06/10/2019 Confirmed reviews AccorHotels

The junior suite had planty of room and a nice balcony overlooking the street and the Cathedrale de Notre Dame church. Room itself was OK, serviceable but not upscale. We had multiple problems with the electrical outlets but they were serviced quickly. Hotel is in a great location and seems to be in close walking distance of everything - food, shopping, attractions, and tram stop. Housekeeping service was excellent and timely, although we would have appreciated more than just the 2 large towels (and a few smaller towels) per day. Rooftop lounge has a scenic view and is a good place to relax. Breakfast was included in our package and was available from 6-11AM. Although we often had to ask staff to refill empty items, they did so quickly. Breakfast was adequate and provided a good start to the day without us having to find fod and waste time elsewhere. Check-in and check-out were quick and easy.

Dear Robert H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Great hotel, perfect location, but the experience was spoiled by the noisy room.

Customer review rating 4.3/5

Mark C. Business - 29/09/2019 Confirmed reviews AccorHotels

I stayed in a Privilege Room (704) and the noise from the bar above was unbearable. The sound of people walking, chairs being moved across the floor and the music was just too much. After the first night I enquired about another room but was told all other Privilege Rooms were booked. When I complained on checking out I was basically just dismissed with a “sorry but there’s nothing we can do”. It was a lot of money for a disappointing experience.

Dear Mark C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I immediately credit your loyalty card with 4000 complementary points you will be able to use at your convenience. I would like to reiterate our commitment to high quality standards and hope you will give us the oppportunity to better serve you for a next stay in a near future Sincerely, Bernard SIMON General Manager

Well situated, comfortable, friendly hotel.

Customer review rating 4.3/5

Anonymous Couples - 23/09/2019 Confirmed reviews AccorHotels

Staff were friendly and helpful. Hotel is in a great spot, right in town and close to the train station. I did leave my towels hanging up but they kept replacing them them. European towels seem to be very small and thin. Good size, clean room.

Dear Brent L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Very centrally located. It was excellent.

Customer review rating 4.3/5

J O. Couples - 22/09/2019 Confirmed reviews AccorHotels

Breakfast and beds very good. Rooftop pool and bar excellent.

Dear John O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please do not hesitate to write a comment on Tripadvisor for us ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Nice

Customer review rating 4.3/5

Erin Couples - 22/09/2019 Confirmed reviews AccorHotels

The hotel was nice and roof top was beautiful. However, the bed was extremely hard and uncomfortable.

Dear Erin B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. But I am really sorry that our beds were not suitable for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager
Customer review rating 4.3/5

Anonymous Friends - 21/09/2019 Confirmed reviews AccorHotels

There was some food left every morning at the hotel, new ones were introduced very slowly. Room cleaning was very good but no toilet paper was brought. The pool is awesome as well as the terrace. Very good and nice Hotel.

Dear Hanna N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. Please do not hesitate to write a comment on Traipadvisor for us ! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Below Average Hotel

Customer review rating 4.3/5

Rhys D. Couples - 21/09/2019 Confirmed reviews AccorHotels

Our arrival was severely marred by the receptionist - Alexandra I think - who acted like she could not be less bothered about checking us in. The room wasn’t ready, nor was the key, I had to remind her that I was a Gold Le Club member, had to remind her that I was entitled to drinks vouchers, had to ask how to get to our room, had to ask where breakfast was - I gave up at this point, and returned to reception hours later once she had gone home and got the rest of the details about the hotel. We witnessed her checking someone in after us, and giving them all of the information she had neglected to give us - it felt like a bit of a personal insult. Absolutely NOT how I expect to be welcomed to an Accor property as a Gold member. There was no welcome gift in our room, either. The first room we were given was diabolical. There was absolutely nothing “privilege” about it - the ceiling above the balcony doors was damaged in 4 places, the TV did not face the bed but instead faced the wall, the wall where the TV was mounted was for some reason built into the room itself, with the space behind it still visible - a mass of wires, damaged ceiling and dust. The bathroom was small with barely any room to sit on the toilet, with the toilet brush holder hanging off the wall. The bed was small, hard, and uncomfortable. My partner had arranged this for a birthday trip for me, and had informed the hotel extensively of this via email. All there was to show for it was a hastily typed “happy birthday” note in an envelope in the room - it didn’t even have my name on it. For a supposedly four star hotel I would have expected much more effort. As a comparison, a Novotel we stayed in in Madrid at the start of the year offered chocolate covered strawberries and a handwritten welcome note from the general manager. THAT is how you welcome loyal guests. After a complaint we were upgraded to a junior suite which was marginally better - still the same drab and run down decor though. The bathroom was better. Breakfast was terrible with an incredibly limited selection. We were so disappointed to be offered an “American” breakfast in a French hotel in a French city, and other than the provision of horrible tasting pancakes I could not see what was American about it. The pastries (a choice of 2) were often stale, on 2 out of 3 mornings the hot food was either Congealed or not there at all, and the meats/cheeses looked so dry they may as well have been plastic. The pool area is average, and the bar overpriced. The location was the only above average thing about this hotel. I am still awaiting an email copy of my invoice which the receptionist, upon check-out, told me he had sent there and then. Such a disappointing stay, and despite enjoying Nice as a city will not be so keen on returning to your run-down “4 star” hotel.

Dear Rhys D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I immediately credit your loyalty card with 4000 complementary points you will be able to use at your convenience. I would like to reiterate our commitment to high quality standards and hope you will give us the oppportunity to better serve you for a next stay in a near future Sincerely, Bernard SIMON General Manager

Comfortable hotel, great rooftop views

Customer review rating 4.3/5

Nap Couples - 19/09/2019 Confirmed reviews AccorHotels

Our second visit as the location is great. Also very happy to use the rooftop amenities. Did not eat at the hotel (breakfast or dinner), as there are so many interesting and cheaper alternatives.

Dear Nicolas P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Another wonderful break at this lovely hotel

Customer review rating 4.3/5

Graeme M. Couples - 19/09/2019 Confirmed reviews AccorHotels

We have been visiting this hotel over a number of years and will continue to return as we love the location, the hotel and the staff.

Dear Graeme M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Good located hotel

Customer review rating 4.3/5

Anonymous Friends - 19/09/2019 Confirmed reviews AccorHotels

Room was small but clean. Aircondition was good. Nice roof terace with pool and a bar. Ok breakfast. good lokation

Dear 0ivind R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager

Blocked bank card

TripAdvisor rating 4.0/5

Hajnalka G Couples - 14/09/2019 TripAdvisor review

On arrival my bank card was blocked for 5 working days by the hotel; however the total hotel cost was prepaid. Coffee was not replaced and no shower cap was provided during the entire stay. The terrace was awesome!

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Parking charge and blocked bank card

Customer review rating 4.3/5

Hajni Couples - 13/09/2019 Confirmed reviews AccorHotels

Parking charge in close parking house was extremely high, considering the entire hotel cost. On arrival, €200 was blocked on my bank card card and released after 5 working days. For a Gold Card member, I feel, this was unfair treatment. Coffee and sugar was not replaced.

Dear Gyorffy H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. But please take into account the parking is a public parking independant from hotel, and concerning pre authorization on your credit card (that has been refunded on departure), this is an Accor process, we are really sorry you were desapointed by that. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager
Customer review rating 4.3/5

Nw Friends - 13/09/2019 Confirmed reviews AccorHotels

Good for the price

Dear Neil W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bernard SIMON General Manager
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