Hotel - Mercure Nice Centre Notre Dame Hotel
Mercure Hotel Mercure Hotel

Mercure Nice Centre Notre Dame Hotel

4.0/5 1,274 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 & 19:00-22:30
    • Opening hours : Week-end 12:00-14:00 & 19:00-22:30

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All the rooms were renovated in May 2016 and offer different levels of comfort: classically comfortable Standard Rooms with garden views, modern Superior Rooms, generous Privilege Rooms andPrivilege Terrace Rooms and Privilege Junior Suites where you can make the most of the Nice sunshine with your own private terrace in the heart of the city.

  • 198 rooms
  • 185 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 23 family rooms
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Nice Centre Notre Dame Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,274 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 11/08/2018 TripAdvisor review
« Nice August 2018 »

Lots of pluses for this hotel most notably the roof top pool. The staff were friendly and helpful and all requests for help or information were dealt with immediately. On the minus side although the room we had was perfectly adequate and very clean it was not of a standard you would expect from a 4 star hotel. The decor in the room we had and in the corridor areas is very dated and clearly in need of a refurb. Our door handles kept falling off and a couple of the electricity sockets were lose. All things considered we did enjoy our stay and we would certainly stay at the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Couples - 18/07/2018 TripAdvisor review
« great break »

Nice friendly staff at reception, plenty of info and very willing to help. Was upgraded to a Junior suite for the full duration of the break - BIG room with plenty of space, could do with a bit more storage space (e.g. drawers). Whole hotel seems to be in need of renovation but it is only superficial, nothing problematic. Hotel in centre of town, easy access to everything (Prom des Anglais, Old town, train station, tramway, etc...). Good to have the pool available on the top floor, with the bar also. Parking is expensive - but it's the same everywhere in S. France. Found a cheaper deal by going directly to the Parking website (€110 for 5 days)

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding your stay at Mercure Nice Centre Notre Dame. All my team and I are really glad you enjoyed your stay and we all hope we will welcome you soon again in Nice !

Couples - 16/07/2018 TripAdvisor review
« Good facilities, great location . »

Great position next to the bookable Q-parking, right in the vibrant city centre. Easy to walk to the old town and beach, easy access to trams too. Privilege rooms with balcony were quite spacious, well equipped and had the essential aircon. Rooftop pool and bar were a bonus. Nice breakfast room too.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regardgin your stay at Mercure Nice Centre Notre Dame. It is a great pleasure for us to read such nice things about our hotel. We will share them with the whole team We hope we will welcome you again very soon in Nice !

Couples - 02/07/2018 TripAdvisor review
« Always a pleasure to come back »

Very nice hotel. Staff very kind and professional. The view on the skybar is splendid the accessible room is very fonctionnal . We are well welcome . Close to the Jean Medecin street you can go to the beach by walk

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kinds comments regarding your stay at Mercure Nice centre Notre Dame. I wil share them with my team and we all hope we will welcome you again soon

Couples - 27/06/2018 TripAdvisor review
« Excellent hotel »

This is the 3rd time we have stayed at this hotel and it gets better each time. Large room, comfortable bed, excellent bathroom. Sun deck is also an added bonus for a city centre hotel and the bar is a haven in the evenings.

Our hotel has responded to the review
Our hotel has responded to the review

Tnaks a lot for your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

ryannlai Family - 23/06/2018 TripAdvisor review
« Clean and newly renovated but service is so-so »

On the whole, the hotel's infrastructure was great (probably due to the recent renovation). Our room was clean and looked new. However, when I called the Room Service to request for a beer bottle opener, a male staff replied that he only had ONE bottle opener left and that I would need to BRING the bottle TO HIM if I wanted it opened. I could not believe what I heard!!! My wife was shocked too, so she decided to call again hoping for better treatment. This time, a lady answered the call and repeated the same answer. My wife was pissed off and insisted that SHE BRING the bottle opener TO US instead of the other way round. Where on earth is their customer service?! The staff, sensing our annoyance, reluctantly knocked on our door to pass us the super-precious opener and even allowed us to keep it for later use if needed. Finally, we felt like customers again. Besides this episode, our stay was mostly pleasant. The bathroom however lacked basic amenities such as toothpaste and toothbrush. Wifi was unbelievably slow. We had difficulty uploading our pictures onto Facebook. Hotel's location was good -- just right opposite the beautiful Notre Dame Church.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Business - 21/06/2018 TripAdvisor review
« Nice hotel in NICE, good location big rooms and great Hotel Statff!! »

I often find hotels in France or Europe with small room and otherwise have to pay a lot for the big room and pricy service. But in NICE, the Mercure Nice Centre Notre Dame is an excellent hotel with its room pricing, room is big, and an excellent location. Also, the Hotel Staff are all friendly and very helpful for your every need. Close to the Gare (main train station) not too far from the airport, not too far from the old section of the town and the Beach! Also right along the trum line and big shopping district!!

Couples - 10/05/2018 TripAdvisor review
« Great location »

I stayed at the hotel for 3nights with my partner over May long weekend. The room was very spacious and bed was big and very comfortable. The bathroom was ok, personally I am not a fan of those pod type bathrooms, but it was very clean. The location was great, just right by the main road and cathedral , close both to the beach and old town (about 15mins walk). Staff was very friendly, we got a welcome drink on arrival which we enjoyed on the 8th floor terrace. I would stay in the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks a lot for your comments regarding your stay at Mercure Nice Centre Notre Dame. We are all glad you enjoyed your stay with us and we hope we will welcome you soon again

Family - 27/02/2018 TripAdvisor review
« Good quality and well-situated hotel »

My wife and I have stayed here on several occasions in recent years. Just off a main shopping thoroughfare, within easy reach of the main railway station, and two tram stops from the old town, the hotel has undergone considerable refurbishment in recent times. The bedroom and bathroom are a good size and we were upgraded to Privilege status on arrival. The room was very clean and comfortable, and the price we paid was fair. The only small criticism I have is that the amount of storage space for clothes was limited to an insufficiently small corner wardrobe with half a dozen clothes hangers.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Lakhani H Couples - 14/12/2017 TripAdvisor review
« Well Located Hotel with Excellent Staff »

We had an Excellent stay the Hotel is Well located and rooms are OK and has an excellent Location The best Part of the Hotel is the Staff are Very Friendly and Helpful specially we did not Speak French and the Information they gave was great Help I would recommend your consider staying if you are visiting NICE

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Solo travel - 03/11/2017 TripAdvisor review
« Fantastic hotel, great location »

This hotel was amazing. It exceeded all my expectations. It's in a great location, right opposite the Notre Dame cathedral and is a 5-10 minute walk from the bus stop Gambatta which is on the route 23 from the airport or about a 10 minute walk to the train station. In the other direction I think it's probably about a 15 minute stroll to the Promenade des Anglais. Amazing. I was upgraded to a Privilege room which has a terrace that overlooked the cathedral which was not only a really lovely (and completely unexpected) surprise but the room was fabulous. Nice and spacious, super clean and all the amenities you need. Reception staff were fast and efficient and the breakfast staff were amazing. There was one lady whose name was something like Liane I believe but she was the main member of the team in the breakfast room each morning and she was fabulous. A real credit to the hotel. Breakfast was plentiful with lots of nice options. I absolutely loved it, would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

petran37 Couples - 01/07/2017 TripAdvisor review
« Nice hotel in the city centre »

Nice clean hotel in the city centre, nice big room and bathroom. Dog friendly. Parking available for special fee for hotel guest (about 30 euro per day). It is good to park there because of parking situation in the city. Breakfast okay, but some vegetables would be great.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Couples - 04/06/2017 TripAdvisor review
« An Extrewely great place to stay »

We had a fantastic room upgrade, all the conveniences one would eish for. The staff wrer extremley pleasant and obliging. The location is centre to all the restuarants and an easy walk to the beach. The swimming pool is located on the top floor, lovely position.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks a lot for your great comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame !! I will share them with our team. We hope we will welcome you very soon again and that your next visit will be as pleasant as the previous one.

Family - 02/05/2017 TripAdvisor review
« Nice Mercure hotel in the centre of Nice »

The total Mercure hotel experience was excellent and we truly enjoyed our stay both in the city and this hotel. We had two rooms: one premium room for three person and one privilege room with terrace to me and my wife. We spent in the hotel 5 nights at the end of April. Our room was comfortable, clean and with a nice view from the large terrace. Breakfast was good with high quality food items and staff of the hotel was friendly, helpful and fully professional. Also the location of the hotel was more than excellent. Everything was well-organised. The garden was very nice as well as 8th floor services (bar, pool, jacuzzi and small Gym area). A view from the hotel roof was awesome. In addition household services were excellent and especially clean bathroom was good indicator of the quality of the hotel. For some reason I prefer Mercure hotels and after my visit to Mercure Nice Notre Dame I do not have any reason to change my preference. At home we were discussion about possibility to come back later this year. One morning there was a rush hour in a breakfast room and staff has some difficulties to provide all the breakfast items. Of course you can always complain from minor issues and one morning there for true rush our with limited availability of food items but in general breakfast was good and even our adult children truly like it and were able to eat and enjoy. I also like the quality of the everything that was included in the breakfast.Clearly my total impression was very positive from the very beginning to the end of our 5 nights stay in this hotel. Atmosphere of the hotel was great and value for money excellent. My Top 5 features at random order are as follows:1) Motivation of the staff, 2) quality of the breakfast, 3)room and household quality, 4) atmosphere of the hotel, 5) Location

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Y2436KJannaa Family - 19/04/2017 TripAdvisor review
« It was awesome »

I was happy relax in this hotel because that location is an awesome place. And I had a standard but very large room. The staff was a little bit tired but it's fine. I think the breakfast wasn't excellent, but it's ok.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Couples - 23/02/2017 TripAdvisor review
« Bad customer service .....they need to improve communication skills and respect customer..........,,,................... »

Location of the hotel very good and easy to locate..but service have to improve especially when dealing with customer multiracial or multi country...hotel 4 star but the service seem likes 3 to 2 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. Your feedback is very important to us. I am sorry that your experience did not meet your expectations As you can see in many other comments, welcome quality is one of our strengths, that is why I am really desappointed. Do not hesitate to contact me to give me more details. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bernard SIMON General Manager

Couples - 28/10/2016 TripAdvisor review
« Good well-placed hotel in Nice »

Have stayed here on several occasions. Hotel in good position close to shops and well-served by tram network. Room good size and clean., and staff polite and attentive. Storage space in room very limited, particularly as we were staying 5 nights.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Lisa C Couples - 06/10/2016 TripAdvisor review
« okay property in a not so okay area »

We booked this hotel on line before leaving for France, and hoped for a better location. It is on a very busy, noisy, dirty street. As we drove up, the taxi driver told us to be very wary of pickpockets and to not venture to the area behind the church. However, the hotel is very close to great shopping, and city transit, which didn't matter to us, as we neither shop nor take transit. The room was very claustrophobic and dark.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However, I would like to tell you Notre Dame's area in the hearth of Nice and near all the luxury boutiques is really safe in spite of a taxi driver's allegation... Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Couples - 19/09/2016 TripAdvisor review
« Good base for enjoying Nice »

Room was very comfortable and clean - serviced daily - better if coffee sachets had been replenished daily. Breakfast facilities excellent. Location good for investigating main areas of Nice. Pool and terrace (on roof) would be good in sunny weather.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you ! My team and I very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. It is always a pleasure to receive positive feedback. We hope we will welcome you again very soon and your next visit will be as pleasant as the previous one.

Couples - 19/09/2016 TripAdvisor review
« First visit to Nice »

Centrally located close to the tram line and within walking distance to the station and promenade. Good range of food for breakfast. A secluded garden to relax in. Disappointing that there was no restaurant for an evening meal and access to the Wi-Fi was not straight forward having to reset each day and assistance required from reception. Consumable items in the bedroom were limited and were not replenished on a daily basis. Mindful there are many English speaking visitors to Nice an English TV channel would have been appreciated for local and international news. Staff pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your kind comments regarding your stay at the Hôtel Mercure Nice Centre Notre Dame. I will share them with our team. This feedback will serve as an encouragement to all of our staff . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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