Mercure Nice Centre Notre Dame Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,234 reviews

Mercure Nice Centre Notre Dame Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE Bureau Veritas

  • In the heart of Nice city center, 547 yards (500 m) from the train station

  • A 10-minute walk from the Promenade des Anglais

  • Rooftop swimming pool and hot tub with 360-degree view

  • Private garden measuring 21,529 sq. ft. (2000 m2)

Our accommodation(s)

Hotel location

Mercure Nice Centre Notre Dame Hotel

28 avenue Notre Dame
06000 NICE
France

GPS:43.703529, 7.266458

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BellaCiela

On the top floor of the hotel, the SKY LOUNGE welcomes you to one of the most magical rooftops in the city. Sample a glass of gourmet Mercure wine, or have a bite to eat with a slate of cold meats or cheeses, while enjoying spectacular views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,234 reviews

TripAdvisor Rating  4.0/5  1,708 reviews

Certificate of excellence 2023

Peaceful and pleasant stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The hotel is centrally-located and a great base for getting around . It is also peaceful, with good window soundproofing. The staff team is welcoming, helpful and professional.

Dear Ms A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Thierry Douet Directeur Général

Pretty dated hotel, shower was broken. Top floor "health/pool" area was poor.

Customer review rating 1.5/5

Andrew Solo - Confirmed reviews ALL

Shower head would not stay fixed and it kept falling off. Housekeeping must have known, but no one reported it to be fixed? Towels were SO thin they were worn out. The top floor "health/pool" area was poor, cramped, and pretty dated and a bit of a gimmick.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nice Centre Notre-Dame. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thierry Douet Directeur Général

Excellent location and great staff, but the room let it down

Customer review rating 3.5/5

Jess Friends - Confirmed reviews ALL

We loved staying in this hotel, the staff were great and the location was ideal for our weekend plans! Sadly the room did not meet our expectations, whilst it may have had a sign on the door saying privilege, it was smaller than the classic room someone in our group had. There was little to no space to move around, and the quality of the mattress and pillows made it difficult to sleep. Overall, I’m not sure I would stay here again.

Dear JESSICA H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noticed your comment regarding the mattress I will check this particular room to insure anything is up to our standard, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a better experience as the previous one. Sincerely, Thierry Douet Directeur Général

Good comfortable hotel

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

The hotel is centrally located. The rooms are spacious. Everything is clean and well maintained.

Dear M. W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Thierry Douet Directeur Général

An Urban Oasis

TripAdvisor rating 5.0/5

SoloStays Solo travel - TripAdvisor review

Situated just off the bustling Avenue Jean Médecin and merely steps away from the Jean Médecin tram stop, this hotel offers convenient airport access via tram for under 1.70 euros. Its prime location places it in the heart of the city, adjacent to the luminous Notre Dame Basilica and surrounded by a vibrant mix of shops, bars, and restaurants catering to diverse preferences. The famed Promenade des Anglais is within a pleasant 25-minute walk or a shorter tram ride away. Externally, the hotel presents a modest facade; however, stepping into the lobby reveals a breathtaking display of contemporary design, adorned with an eclectic collection of art and furnishings. The staff's professional and warm welcome immediately signifies the quality of service to be expected throughout your stay. The hotel hides a serene garden courtyard on the first floor, offering a peaceful retreat. The rooftop boasts a café bar that remains open throughout the day and livens up by night, providing a panoramic view of Nice along with a tempting swimming pool. My accommodation was an upgraded privilege room with a terrace that offered stunning views of the Notre Dame Basilica. The room's modern amenities and design left a lasting impression. It featured a large, comfortable bed with a selection of pillows, versatile lighting, C-port charging points, a work desk, and ample wardrobe space. Additional luxuries included a minibar with free soft drinks and a Nespresso machine. The spacious balcony came equipped with sun loungers and a seating area, overlooking the city rooftops and the Basilica. The room was impeccably clean, with daily housekeeping, and boasted fast, reliable WiFi at 60 Mbps. The bathroom was notably luxurious, featuring a large walk-in shower with a substantial rain shower head. In conclusion, this hotel stands out for its exceptional service and special touches that enhance the overall experience, making any stay feel extraordinarily special.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nice Centre Notre-Dame. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Numerous events in Nice during 2024 would be perfect opportunity to your next visit: Monaco Grand Prix, Le tour de France and few football matches during Olympics games, but also beautiful trails, beaches, museums, the Nice Jazz Festival... Once again thank you for your kind feedback, and we hope to see you again soon for another “magnifique” journey with us. Sincerely, Thierry Douet Directeur Général

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Other web-users rate our hotel

  • 536 reviews 9.7/10 Location
  • 717 reviews 6.5/10 Room
  • 676 reviews 9.1/10 Service
  • 6 reviews 7.1/10 WiFi
  • 250 reviews 6.6/10 Breakfast
  • 207 reviews 7.2/10 Cleanliness
  • 172 reviews 7.1/10 Pool
  • 131 reviews 8.7/10 Bar

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