Hotel - Mercure Cannes Croisette Beach Hotel
Mercure Hotel Mercure Hotel

Mercure Cannes Croisette Beach Hotel

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4.0/5 489 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Parasailing (Paying, Nearby)
    • Private beach (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Roller-skating (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-01:00
    • Opening hours : Week-end 12:00-01:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 94 rooms
  • 68 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Minibar
    • Iron in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,019 reviews

Our guest reviews for Mercure Cannes Croisette Beach Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 489 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Juan C. B. Business - 15/06/2018
« SPECTACULAR! »

Fantastic great staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN CARLOS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Cathy Couples - 06/06/2018
« God location »

Friendly staff. Nice pool area. Good service. one minute walking to the beach. Nice garden view from a large balcony. The room was to worm. They havent turn the AC for the season on full yet or it did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHRINE EGELAND ULSTAD, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Brian S. Couples - 29/05/2018
« Not satisfactory »

The room we booked on your website was not available. So they gave us a lower standard room. They charged us the highest day price for the room which was just €30 less. The equivalent room on your website was €70 less at the time we booked and on the day we booked out €100 less. The hotel is old now and needs refurbishment. This kind of dishonesty has not only put us of your brand but also this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Peeps Friends - 21/04/2018
« Great location with professional and friendly staff »

the location is fantastic, just one street behind the Croisette, Staff is professional and friendly. The rooms are clean, bathrooms have recently been renovated. The room & lobby furniture is very outdated, with new furniture this hotel could be top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Steve Business - 01/04/2018
« Very happy »

Nice hotel, very friendly staff and a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Mrs R. W. Solo - 25/03/2018
« Not very enjoyable »

Disappointing,lack of service in my bedroom, no water provided on second day and waist paper basket not emptied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSELINE WARREN, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be infomred that the Welcome bottle is only provided on the first day of arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

TripAdvisor review
srekra Solo travel - 15/03/2018
« EKRA Rouayda »

The room was quite good. The sigth was god.The bathroom was new, but there no tissues for women. The breakfast was good, but the egg scrumbles was too boiled. There no enough adverting of the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister EKRA, It was a pleasure welcoming you at hotel Croisette Beach and be able to meet you during your stay. Our team is delighted to know you have spend a nice stay at the hotel for your recent stay in Cannes. We have well noted your notes regarding our F&B offer and shall do our best to improve our standards on those specific points. We hope to have the opportunuty to welcome you very soon. Kind regards, Marion TANIELIAN Room Division Manager

AccorHotels certified review
Liam R. Solo - 14/03/2018
« Not great »

Room was out dated and so hot. Asked reception to switch AC on but was told is wasn’t possible as it was still winter season. They gave me a tiny fan that they then tried to charge me €25 for on check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam REILLY, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Marcel D. Business - 12/03/2018
« SBA meeting »

Too bad there was a great Building nuisance next door . Fortunately the Staff did manage to change our junior suite overlooking the internal garden rather the horrible & ugly working site .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCEL DRIDJE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Jan P. Business - 07/03/2018
« A 3 star (not 4) hotel with a very nice staff, but the hotel needs makeup. »

Super nice staff all the way around. Met 3 in the reception, all very nice, espacialy the woman at check out. My room 615 is not up to date at all. If you invested in an expert and used new materials and small paintjobs and maybe 30 hours from this person, the room would be worth all the money. If you want details, go to the room one day, and call me at + 45 20 26 04 51 and will talk you through whats wrong at and what to do for small money. You should be welcome to do so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN PRDERSEN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Abohari Couples - 29/12/2017
« Conveniently located close to Croisette Beach area and walking distance to the Palais des Festival »

Overall nice stay and staff very friendly and helpful. Arrived on the weekend for ILTM and was disappointed to find out on Monday when the construction noise next door started early morning. Would have expected the hotel staff to inform about this on check-in so this is not a surprise. The hotel staff on duty was very understanding and shown compassion when the complaint was raised. Breakfast over the first two morning (weekend) was very sell managed by 2 Vietnamese service staff however on Monday morning when the rest of the guest went for breakfast, the team could not cope and the breakfast experience was not up to expectations. They should have planned more support knowing this situation will happen in advance to avoid this from happening again. The rooms are dated and the hotel should consider their own renovations soon to keep up with the international guests expectations. Am happy to recommend this hotel based on its strategic and convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AAISHAH BOHARI, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Anonymous Business - 21/12/2017
« Bien »

Normal

AccorHotels certified review
John W. Couples - 03/11/2017
« Friendly and helpful staff, but avoid balcony rooms at front »

We have stayed at this hotel many times, because of its location, and paid extra for a balcony room. We were given a room on the 6th floor at the front of the hotel, however this room directly looms over a major building site. This made use of the balcony impossible, because of the noise and the "view" we did ask for a change and were given a room at the back overlooking the garden which was much better. Otherwise our stay was fine and all staff were helpful and friendl, a pity that we were not told about the problem with first room when checking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN WOOD, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Michael W. Families - 01/11/2017
« Great location and lovely staff »

This is in such a great spot just behind the famous Charlton Hotel. The hotel is very well equipped and has a nice interior. The rooms are in the process of being renovated. Ours wasn’t done yet but had a great new bathroom. All the staff we dealt with were very helpful and friendly. Especially the valet car driver and the baggage man, who were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL WHITE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Mikaela Couples - 11/10/2017
« Great location, facilities and friendly staff. »

Couldn't fault the booking process, check-in process or the facilities. The staff were friendly and helpful and the private beach was fabulous. And, the complimentary drink was a really lovely touch, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKAELA BLOWS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Anonymous Families - 18/09/2017
« Can do better »

I arrived at 13 :00 and was told my room was to be cleaned right away. I understand that I was early after an 8 hours drive. My room still was not ready until 16:00 so a 2 hours wait. No hot water one evening for a shower, 1 opened water bottle when we arrived for 2 people, the pancakes at breakfast cold, and the fridge old and broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Larisa Families - 16/09/2017
« Beautiful pictures fooling the guests. Two star hotel MAX. »

I chose the hotel for the beautiful pictures I've seen on the site, however already at the lobby I was questioning myself if that was the same hotel or I was wrong? But this was just the beginning: by the time we arrived to the room, I've noticed awful smell of vomit all over the corridor leading to the room. And inside the room it was maximum two star hotel, if not to say hostel. All the furniture is old, scratched, dirty, you can literally feel that it stays there for the past 40 years or more. The balcony seems to never have been washed since the construction of the building. The only nice thing is the bathroom. But that is really THE ONLY ONE! Even people working in the breakfast hall are not tidy and neat. Which is just unacceptable. The hotel needs renovation, no cleaning would ever save it. Any 3 star much less expensive place would go better. Total disappointment!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARISA G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
G. Couples - 09/09/2017
« overall satisfied »

the hotel is well situated, staff very friendly, especially at the reception and the restaurant, cleaning ladies so, so ..... could be better...., the air condition is good and silent. The only negative point is the noise created by the motorcycles parked in the yard next to the hotel, when some of them arrive or leave at 2 or 3 in the morning it creates a lot of noise. The should push the motos on to the road and only then start the engine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear URS G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Eric Couples - 09/09/2017
« Very nice hotel one step from the croisette »

The hotel location is brillant, one street at the back of the croisette by te Carlton and made the place very quiet at night The staff in the hotel are all very nice and welcoming The hotel is very clean and our room was very confortable with a balcony with a sea view! Breakfast was great as they also accommodated my wife's gluten free dietary, very well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

AccorHotels certified review
Adrian Couples - 24/08/2017
« Outstandingly Good »

We have stayed at Mercure hotels that have been good and not so good. Mercure Croisette Beach was outstandingly good – the best Mercure we’ve stayed in and well located towards one end of the Croisette. From the cool spacious entrance area to the well maintained pool area and garden, from the delightful small dining area next to the bar (lunch here was excellent) to the bar area itself, everything was discreetly classy with colourful touches. Our room was light and spacious with a wooden floor, plenty of cupboard space, a large ultra-modern bathroom with motion sensor lighting and a large balcony. Not only were there tea and coffee making facilities but the cups were china, unlike some Mercure hotels which use disposable cups. The breakfast room, another light, airy room on the first floor, offered an impressive buffet and the tables were not crowded together. There was even an omelette station. Every single one of the staff we encountered was extremely helpful, very polite and friendly. We would definitely choose to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

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