Hotel - Mercure Cannes Croisette Beach Hotel
Mercure Hotel Mercure Hotel

Mercure Cannes Croisette Beach Hotel

4.0/5 501 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Parasailing
    • Private beach
    • Water skiing
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Roller-skating (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-01:00
    • Opening hours : Week-end 12:00-01:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

  • 94 rooms
  • 68 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Minibar
    • Iron in room
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,062 reviews

Our guest reviews for Mercure Cannes Croisette Beach Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 501 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Nadine Y. Families - 10/08/2018 AccorHotels certified review
« Good but the hotel needs some renovation »

We had a good experience and the staff members were very helpful and friendly. The hotel’s location is excellent and it’s comfortable and clean. I liked the wooden floors in the rooms as they are much more hygienic. However, the common areas need some work to make the experience more pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Nicola Couples - 07/08/2018 AccorHotels certified review
« Great Stay At Hôtel Mercure Cannes Croisette Beach »

The hotel is in a fantastic location between Rue D'Antibes and La Croisette and the rooms and communal areas are very clean and nicely presented. I recommend the associated beach, there is a fee to use it, as with all Cannes private beaches, but there is a discount via the hotel - make sure the hotel book this for you and provide you with a voucher to present to avoid any confusion and issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Anonymous Couples - 04/08/2018 AccorHotels certified review

Everything worked according to expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAARD H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Paul Couples - 03/08/2018 AccorHotels certified review
« Professional staff and located in a good location, but hotel needs a refurbishment to keep a 4 star rating in my opinion. »

Professional staff who tried to help us with any questions. Pool was way too small for a hotel of this size. Booked and paid extra for a room with a balcony but was never informed that the balcony actually overlooked a construction site next door. Never used the balcony because of this reason as there was no view and because of the construction noise. Would never have paid for the balcony if i knew of this situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

John M. Couples - 31/07/2018 AccorHotels certified review
« Mr John m. »

Only downside of our stay was the building site at the Carlton hotel directly opposite our balcony No information was given about this at time of booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Anonymous Couples - 29/07/2018 AccorHotels certified review

The room did not correspond at all to what was advertised and what we expected. Air conditioning was not adequate. The temperature was set too high. 18 degrees. Coffee at breakfast was terrible. Too weak. One day there were no croissant. The room was not up to the standard of a 4 star hotel. Old furniture. The bed was awful, not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAURICE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

Sarah G. Couples - 26/07/2018 AccorHotels certified review
« Great location, fab hotel, shame about the service »

The reception staff are great. Always a warm friendly welcome and they go out of their way to make sure each guest has a good stay. The rooms are clean and well appointed, the shower is amazing. The one thing that was consistently disappointing was the service, both in the restaurant at the hotel and the beach. This is not a staffing level issue. There were plenty of staff. They were just making sure they looked busy so they could ignore the guests. Straighten this, put some flyers out, wipe a table, talk to each other. It was a mission each morning to get some one to take our drinks order. No one came to our table, we had to go and find a member of staff to ask. As they are all experts in not engaging with the guests at all costs, this was on some mornings, quite a challenge. With the staff to guest ratio for breakfast, we should have been looked after exceptionally. We actually felt more like an inconvenience. We were with you for a week, the bad service was consistent throughout. The beach was even worse. It was the worst dining experience of the entire week including the meals we had out. When we finally got it, the food was good. Again it was the serving staff and what appeared to be lack of management that let you down considerably. When we finally (points to us for persistence) managed to get a waiters attention, we did get an apology for the wait and a free beer, after we pushed a little we also got some bread to eat whilst we continued to wait. The beer was a nice token, but we were actually hungry. If they had brought the bread earlier and advised us earlier that the kitchen was busy, it would have been a completely different dining experience. Again there was a complete lack of customer focus. Having finished our meal, again the waiting staff were no where to be seen. I stood in the main area for a few minutes and was again ignored. So we went back to our sun beds. We were at the beach for another two full hours. No attempt was made to speak to us at all during this time. We assumed therefore that everything was being charged back to the room. Which was fine, we were happy with this. It was only on our return to the hotel we had a call to say we needed to go back and pay. A bad dining experience was compounded by having to go back yet again. When we did go back, it was mid morning. 4 members of staff were stood talking at the beach diary station. Ignoring the two guests who were waiting before us. Having finally realised that the annoying customers were not going to go away they came to see what they wanted. Then completely ignored us as they went off to do something else. Finally I got to pay my bill. Please apologise on my behalf to your staff that I inconvenienced them into having to actually do something. Please be assured we will not be back inconvenience them future and will make sure non of our friends or colleagues (our party consisted of a West End leading Actor and a Senior Hotelier) do them the discourtesy of using their facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach and Beach Club Croisette Beach. It is always a pleasure to receive feedback regarding our prestations and service, specifically when it is so detailled and precise. We shall share them with our Food and Beverage teams. I am sure that this feedback will serve as an improvement to all of our staff as we strive to continuously improve the quality of our services. I am sincerely sorry that I did not have the chance to meet you during your stay, as we could had immediatly have a compensation with those regards. Today you loyalty card have been credited of 4'000 points, for you to use in any Accor hotels for 1 year. YOu shall see those points onto your account within 48hours. You you need further information I remain at your disposal. Sincerely, TANIELIAN Marion Responsable Hébergement

Couples - 26/07/2018 TripAdvisor review
« A Class Hotel »

This was our first time in Cannes and did not know what Hotel to choose. After reading reviews from many hotels in the city we had the magnificent decision to stay at the Croisette Beach @ Cannes. Our selection could not be better. The Hotel is splendid. There are many sumptuous Hotels in this beautiful city however, you must pay very high rates for them without having that personal treatment that everybody looks from them. The Croisette Beach is located just less than a block from the beach as well as from the main beach Boulevard. They count with their own Private Beach that you can use for a very fair rate for the whole day. The service is kind and attentive, they took a very good care of us since the moment of our arrival. The rooms are very clean and comfortable as every part of the entire building, either bar, swimming pool area or restaurant. This is the kind of Hotel that makes your stay to be very pleasant and that obligates you to return to it again as we are planning to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Couples - 24/07/2018 TripAdvisor review
« great location , great hotel , great value. »

cant beat the location to the beach and near the center of everything . walkable to almost everything as well . hotel was clean and comfortable . had all we needed for a trip to the beach . we would definitely return .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Sue P. Friends - 13/07/2018 AccorHotels certified review
« Our favourite place »

The staff are exceptional and it's perfectly located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Ira A. Couples - 09/07/2018 AccorHotels certified review
« My wife and I love your hotel and look forward to retrning next year. »

This was our tenth (10th) stay at your hotel. Sophie Corberand is always very helpful in booking our hotel room. The rest of your staff at the front desk and housekeeping were also great. As a minor criticism the breakfast buffet used to include fresh fruit and occasional smoked salmon and we did miss the welcoming note and small gift in our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRA a., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

B. C. Business - 05/07/2018 AccorHotels certified review
« The Mercure Croisette Beach Cannes never disappoints. »

We've been staying at The Mercure Croisette Beach Cannes for ten years now, always during MIDEM. Thank you to the staff and management for excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Deborah Z. Business - 25/06/2018 AccorHotels certified review
« Excellent client service in all respects »

Very comfortable, cordial and problem free. The gentleman at check-in did an amazing job finding me the kind of room that I wanted. Since I've been staying at the Croisette Beach hotel for the last 5 years during the Cannes Advertising Festival, it was important to me that I be treated as a valued, returning client.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Alan W. Couples - 21/06/2018 AccorHotels certified review
« Ok »

Was alright a bit noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Juan C. B. Business - 15/06/2018 AccorHotels certified review
« SPECTACULAR! »

Fantastic great staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN CARLOS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Cathy Couples - 06/06/2018 AccorHotels certified review
« God location »

Friendly staff. Nice pool area. Good service. one minute walking to the beach. Nice garden view from a large balcony. The room was to worm. They havent turn the AC for the season on full yet or it did not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHRINE E., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

Brian S. Couples - 29/05/2018 AccorHotels certified review
« Not satisfactory »

The room we booked on your website was not available. So they gave us a lower standard room. They charged us the highest day price for the room which was just €30 less. The equivalent room on your website was €70 less at the time we booked and on the day we booked out €100 less. The hotel is old now and needs refurbishment. This kind of dishonesty has not only put us of your brand but also this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

Peeps Friends - 21/04/2018 AccorHotels certified review
« Great location with professional and friendly staff »

the location is fantastic, just one street behind the Croisette, Staff is professional and friendly. The rooms are clean, bathrooms have recently been renovated. The room & lobby furniture is very outdated, with new furniture this hotel could be top.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Steve Business - 01/04/2018 AccorHotels certified review
« Very happy »

Nice hotel, very friendly staff and a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cannes Croisette Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, TANIELIAN Marion Responsable Hébergement

Mrs R. W. Solo - 25/03/2018 AccorHotels certified review
« Not very enjoyable »

Disappointing,lack of service in my bedroom, no water provided on second day and waist paper basket not emptied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSELINE W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cannes Croisette Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be infomred that the Welcome bottle is only provided on the first day of arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, TANIELIAN Marion Responsable Hébergement

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