Hotel - Mercure Bordeaux Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Hotel

3.5/5 1,243 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Hammam  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

We offer you a moment's relaxation in spacious and comfortable rooms with a contemporary design. Choose between a Standard Room and a Privilege Room that offers a wider range of services.

  • 194 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 3,905 reviews

Our guest reviews for Mercure Bordeaux Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,243 reviews
Rui L. Families - 08/10/2018 AccorHotels certified review
« Mr. »

our family like the stay at this hotel: we booked two rooms and these two co-located and it feel like a two bedrooms suite allowing family members easily walk-in and out without disturbing others. The breakfast was great. Great location to the center cultural places. we definitely want to stay this hotel when we are in Bordeaux next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rui L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thor F. Couples - 07/10/2018 AccorHotels certified review
« Excellent staff »

I felt very welkome. I also got the opportunity to park outside the entrance. My wife has bad eyesight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thor F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ronald K. Couples - 07/10/2018 AccorHotels certified review
« Excellent attention received. »

Clean and crisp. Everyone was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret K. Couples - 06/10/2018 AccorHotels certified review
« Lovely welcome helpful staff »

We had a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Grainne C. Couples - 05/10/2018 AccorHotels certified review
« Very satisfied »

Everything was great, good location, parking and wonderful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear grainne c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul W. Couples - 04/10/2018 AccorHotels certified review

Controlling the room temperature was very difficult. It was not warm enough, and no additional heating was available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Regarding the AC, be sure that I will transmit this remark to our technician in order to fiw it in the room and I really want to apologize for the inconvenience caused. Thank you again for sharing your experience, and we hope to see you soon at Bordeaux. Sincerely,

Anonymous Business - 04/10/2018 AccorHotels certified review
« Good stay overall with most needs catered for. »

Welcoming and satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarahlouisemis M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 04/10/2018 AccorHotels certified review
« A very nice hotel experience. »

Comfortable hotel with good amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisjosephmr K., We would like to thank you very much for your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brian Couples - 04/10/2018 AccorHotels certified review
« Great hotel, friendly staff, good food »

Excellent, good quiet comfortable room. Friendly staff, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter N. Families - 30/09/2018 AccorHotels certified review
« Very comfortable stay just 5 minutes from the Old Quarter of Bordeaux »

Everything completely satisfactory, no problems at all. Comfortable room, friendly stand helpful staff. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre and we are really pleased to read that you enjoyed the city of Bordeaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. Couples - 25/09/2018 AccorHotels certified review
« Dated rooms, poor breakfast »

Although the rooms were clean there was very little wardrobe space and no drawers. The décor was in need of updating as were the carpets. Breakfast closed at 10am but the staff started to put things away at 9.30 am and nothing fresh was brought out. There was very little choice at breakfast if you required something hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 24/09/2018 TripAdvisor review
« Convenient and good value for money »

We chose this hotel for our 3 night stay in Bordeaux because we were on a touring holiday and needed to be able to park the car. We found the hotel and parking ok, and the parking was reasonable at 12 Euros for 24 hours. The room was fine except for the fact that no cups/mugs were provided although there was a coffee machine, a kettle and some tea bags. Only tiny paper cups were provided. In the end we borrowed some mugs from the breakfast room. We didn't eat in the hotel except for breakfast, which was fine, and the bar was not particularly welcoming for a drink. The hotel is a short step from the tram. But the immediate surroundings of the hotel are quite unpleasant - it is at Meriadeck which is a large shopping centre accessed at first or second floor level, but the hotel can only be accessed from street level which has blank walls. Not a nice walk into town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy C, Thank you for chosing our hotel for your recent stay. We very much appreciate your feedback and we will share it with all our team. We are looking forward to welcoming you again soon, Kind regards,

Anonymous Couples - 22/09/2018 AccorHotels certified review
« Adequate »

Hotel near to centre of city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. We are really pleased to see that you liked the city of Bordeaux. In fact the architecture of the building is not the same than in the city center as we are situated in the quarter district of Bordeaux We appreciate your sharing your concerns, and iwe hope to have the opportunity to welcome you once again, Sincerely,

Helen Friends - 20/09/2018 AccorHotels certified review
« Very good but expensive »

Hotel was lovely and comfortable. We were given a superior room which was expensive (I don't recall asking for this when I booked and wasn't sure if it was because I needed a disabled room). We couldn't use the hotel car park as height limit was 1.8m and our disabled adapted car is 1.99m. Luckily our friends were staying in a nearby hotel which had the correct height limit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to read that you enjoyed the services we proposed you during your stay. I will share your comments with our team. Regarding the price, this one change every night and in Septembre this one could be highest. Regarding the car park, in fact all the publics one in Bordeaux are at 1.80m but I am plaesed to read that you could find one space in a private car park. Thank you again for sharing your experience, and we hope to see you soon for a next visit Sincerely,

Ajcp Families - 17/09/2018 AccorHotels certified review
« very nice staff »

tres agreable

Our hotel has responded to the review
Our hotel has responded to the review

Dear antonio javier c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Wheelchair access difficult »

Car parking limited for disabled parking. Room too small for easy wheelchair orientation. Staff helpful. Good location for access into the city near to cathedral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 09/09/2018 AccorHotels certified review
« Outdated »

Dodgy location Rooms and floors need renovation Staff laconic Bad phonic isolation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We already start the renovation of the hotel in order to improve the services and the decoration in the standard rooms. So, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and hopeto have the opportunity to welcome you later in order to present you all the renovations Sincerely,

Mrs. W. Couples - 06/09/2018 AccorHotels certified review
« Very efficient »

We arrived late, had a late supper in the Snack/bar. Service was very efficient. Our room was cold and spacious and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Egbert D. J. Families - 05/09/2018 AccorHotels certified review
« Super hotel at 10 mins walk from downtown Bordeaux. »

Modern, clean and comfortable hotel. Excellent beds and clean sanitary facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Egbert de J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lorna Y. Couples - 05/09/2018 AccorHotels certified review
« Good with opportunity to make some positive sustainability changes »

A good experience but was disappointed that Mecure was still providing plastic cups, plastic shower caps, soap in plastic wrappers & that these were changed/replaced by housekeeping every day. this is an unnecessary waste of plastic and feelings of luxury should/can be greater in different ways that are less harmful to the environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorna Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. To answer your question about the environment, let's know that we are part of Planet 21 Cup. The group is committed to sustainable development. For questions of ease and especially safety we can not put glasses or other products of this kind in the room. Remaining at your dispositipon for more information, I wish you a great day. cordially

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