Hotel - Mercure Bordeaux Centre Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Bordeaux Centre Hotel

5 rue Robert Lateulade 
33000  BORDEAUX
FRANCE

989 reviews
TripAdvisor Rating Based on 989 reviews
See rates
Best price guarantee
From
From 83.00 EUR Non member rate
From 78.85 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Hammam  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer you a moment's relaxation in spacious and comfortable rooms with a contemporary design. Choose between a Standard Room and a Privilege Room that offers a wider range of services.

  • 194 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,423 reviews

Our guest reviews for Mercure Bordeaux Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 989 reviews
AccorHotels certified review
Gill Couples - 09/08/2017
« Satisfactory »

The location of the hotel and the staff were excellant but we did not feel the room was what we would normally expect from a four star hotel. City centre hotel rooms can be small so this was not a problem but the lack of a bedside table at one side of the bed and draws for clothes was disappointing

AccorHotels certified review
Judith Business - 09/08/2017
« Wonderful. »

The room was clean, convenient, although the air conditioning did not work well enough to keep the room cool during the heat we had. We liked most aspects of the hotel -- the breakfast was very good. The best thing was the help I got at the reception. On July 8, the night before checking out, I had an accident. I fell and injured myself. The young woman at the desk, at around 22 h, was kind and helpful. She called a doctor (who wasn't able to come) but she got advice for me. She should be thanked and congratulated for her response. One thing I should point out: the English translations in your signage and other materials is not good. I am a translator and noticed several mistakes. For example, the Wifi is "offered" for "offert" is wrong in English. I could help, or send you a student "stagiaire". For an organization of your calibre and international reach, this is NOT acceptable.

AccorHotels certified review
Richie Families - 07/08/2017
« Very good experience again apart from check-in »

I've stayed at the hotel before and the location is excellent. However, at check-in, I was definitely told by the very busy gentleman at reception that breakfast was not included in the booking. Upon returning home, it was included on the original booking. We tried the Express breakfast one morning which was very disappointing, and did not bother the other days. As a Club Accor member, I feel very aggrieved.

AccorHotels certified review
Raymond Couples - 06/08/2017
« Nice clean room.good location »

No problems at all.easy check in and check out.great price will recommend to friends Mercure hotels

AccorHotels certified review
Deboeck J. Couples - 02/08/2017
« very bad  »

we staid 2 nights at the hotel in Bordeaux and the room wasn't made when we came back after a day trip. The bed wasn't made, nor bathroom cleaned and no new towels. They hadn't time they said (?)...we left at 9.30 a.m. and came back at 06.00 p.m.

AccorHotels certified review
Anonymous Families - 01/08/2017
« Great experience! »

Fun enjoyable and would come back again. Feels like a spa hotel. Sirens and peaceful!

AccorHotels certified review
John-james C. Families - 28/07/2017
« Mr »

Everyone & everything exceeded all expectations. We arrived late/early morning in Bordeaux and the gentleman who greeted us was courteous, understanding and exceptionally kind. The room was clean and unbelievably comfortable. The en-suite was clean and lovely. We all had a great evening's sleep. The staff who greeted us for breakfast were lovely and the food was delicious. You catered for all our needs; my wife is dairy intolerant & I am Coeliac. There was enough choice and plenty of it. It was a thoroughly enjoyable stay. We would definitely return to this in Bordeaux & I have already indicated to my wife we'd love to return without children for a weekend to fully enjoy all that Beautiful Bordeaux has to offer.

AccorHotels certified review
Bill Couples - 22/07/2017
« Smudge »

Very pleasant staff very helpful

AccorHotels certified review
Charline K. Couples - 21/07/2017
« Great room, unsatisfied with restaurant »

Great room, happy with cleaning and staff. We didn't like the menu in the restaurant so we decided to go eat elsewhere.

AccorHotels certified review
Jc V. Couples - 21/07/2017
« Bordeaux overview »

Quite convenient to explore Bordeaux center, ... a bit expensive nevertheless

AccorHotels certified review
Julia Friends - 21/07/2017
« liked the location very much and the staff were helpful and spoke english »

liked my room and twin beds as booked. was surprised to learn i had to pay extra for breakfast as i had assumed this was included. obviously, the website I used for booking this hotel needs more clarification. i would definitely stay here again.

AccorHotels certified review
Barbara F. Families - 20/07/2017
« Horrible service, dirty hotel, not 4 star quality. »

Shouldn't be ranked 4 star. Hoyel was dirty, air conditioner barely worked, bathroom wasn't clean, mini fridge not working......reported it 5 times and no one came to fix it, expensive and terrible breakfast.

AccorHotels certified review
Jonny W. Families - 19/07/2017
« Very pleasant stay »

We had a very relaxing time in the hotel

AccorHotels certified review
Edelweiss 6. Couples - 14/07/2017
« usual great experience »

Love the hotel but just a few little things ruines it..... There are only 3 sockets in the room with the kettle taking up one of them; you really near more in these times of phone chargers, cemera chargers, computors etc. More annoying is that the mirror is not near the sockets, providing a hairdryer in the bathroom is not enough when you want to use hair straighteners or curlers; this could be easily fixed by putting a small mirror above the desk. I really appreciate the complimentary tea and coffee but the take away cups are useless, they are so small and far too flimsy too lift when filled with hot liquid. The cups in other Mercure hotels have been more substantial, we ended up taking 2 cups from the breakfast bar each night so we could have a hot drink in the mornings but obviously were not able to use them as a take away which defeated the purpose of yours.

AccorHotels certified review
Anonymous Business - 13/07/2017

Very clean and convenient location. The breakfast is absolutely beautiful!

AccorHotels certified review
Gary Couples - 12/07/2017

Pleasant stay helpful front desk staff room comfortable Nespresso and cold drinks very nice

AccorHotels certified review
Susan Business - 11/07/2017
« An ambitious hotel with an aging infrastructure. »

The best thing a out this hotel is its proximity to a huge supermarket across the street, where you can buy food and drink to store in the frig in your room. The beds were comfortable and the place was clean and friendly, but there was a aerious heat wave while we were in Bordeaux and the air conditioning was not adequate for the challenge. We also had a lot of trouble figuring out how to turn on the hot water in the shower. Note, I am not a Club member.

AccorHotels certified review
Becky Families - 11/07/2017
« Good restaurant, bad room »

Room wa old and did not seem clean, smelled of mold and cigarettes despite being a nonsmoking room.

AccorHotels certified review
Robinl Business - 11/07/2017
« Overall, an excellent hotel stay. »

The breakfast was perfect - the croissants, eggs, cheese, fruit - I had every morning. For American coffee, you can serve cold, not warm, milk. The room was comfortable but the air conditioning was up too high, so I turned it down. The desk staff can be more specific with directions. When giving me directions on how to catch the bus, I didn't see a bus stop outside the door on the left. Also the train to Emilion ending up costing 3x what the desk told me it would because at the train station kiosk, I couldn't find Emilion as a departure city (it turns out not to have a kiosk at the stop) and I put in the end of the line and it cost like 27 Eur, not 9 that the desk told me it would cost.

AccorHotels certified review
Anonymous Couples - 11/07/2017

Everyone was friendly and accommodating. We loved it!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 83.00 EUR Non member rate
From 78.85 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 160 m Hotel Burdigala Bordeaux - MGallery by Sofitel
Hotel Burdigala Bordeaux - MGallery by Sofitel
From
From 194.00 EUR Non member rate
From 194.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m Aparthotel Adagio Bordeaux Gambetta
Aparthotel Adagio Bordeaux Gambetta
From
From 112.00 EUR Non member rate
From 106.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 350 m Novotel Bordeaux Centre
Novotel Bordeaux Centre Hotel
From
From 86.00 EUR Non member rate
From 81.70 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 350 m ibis budget Bordeaux Centre Mériadeck
ibis budget Bordeaux Centre Mériadeck
From
From 49.60 EUR Non member rate
From 47.12 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BORDEAUX
See rates