Hotel - Mercure Bordeaux Centre Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Bordeaux Centre Hotel

5 rue Robert Lateulade 
33000  BORDEAUX
FRANCE

1,023 reviews
TripAdvisor Rating Based on 1,023 reviews
See rates
Best price guarantee
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Hammam  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We offer you a moment's relaxation in spacious and comfortable rooms with a contemporary design. Choose between a Standard Room and a Privilege Room that offers a wider range of services.

  • 194 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,570 reviews

Our guest reviews for Mercure Bordeaux Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,023 reviews
AccorHotels certified review
Franca Couples - 17/09/2017
« Excellent value for money »

very good. All staff very helpful. Room was clean and modern if perhaps a little small but we were only there for 3 nights so not an issue. Did ask at reception if there was a balcony room we could upgrade to and we were told room had one but it didn't. Language issue? Hurt my ankle during the stay and staff supplied us with lots of ice!

AccorHotels certified review
Gill Couples - 16/09/2017
« Mrs »

Room was clean and comfortable. There was only one small piece if soap in the bathroom, no other toiletries. Staff were ammenable . Free water in the fridge was a nice touch although two bottles would have been better.

TripAdvisor review
sle_jcdixon Couples - 16/09/2017
« Bordeaux Mercure »

This hotel was tired in its appearance, the restaurant was disorganised at dinner and sent many guests away, Wlist it is well located for visiting the city it cannot rest on its lurals we had a privilege room but it did not seem much of a privilege however the reception staff were helpful, car parking was a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sle_jcdixon I would like to thank you for taking time to write a comment after your stay at Mercure Bordeaux Centre Mériadeck and I am really pleased to read that you had a great welcome from the staff. Regarding the restaurant I would like to apologise for this inconvenience but in fact this one was full during your stay For the car park, we have few places in the pulic one thatis in the same building than the hotel so you will all time find a space for sure. However, I really hope to have the opportunity to welcome you later in order to better serve you during your stay, Best regards

AccorHotels certified review
Mark F. Business - 14/09/2017
« Ok »

Average hotel....sheets on night one were stained...not nice!

AccorHotels certified review
Sandra S. Couples - 14/09/2017

It was lovely, liked the location, easy walking into Main centre. The staff were very helpful.

AccorHotels certified review
Bruce Friends - 11/09/2017
« Good stay as expected. »

Excellent Service and decent value.

TripAdvisor review
Business - 05/09/2017
« Mercure Bordeaux »

The hotel is OK, Staff at reception and bar ar friendly. Breakfast-service should be improved : if f.ex omelet is asked, they want to charge 4,00 € additional. This is not the case in other Accor Hotels. Also , I would enjoy if they continue to offer a can of coffee at the table and not having to queue before a coffee-machine each time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
M.j.r. Families - 03/09/2017
« DR »

Compared with other Mercure hotels I have stayed in I was really disappointed with the standard of the room in this hotel. I appreciate that the hotel was in the process of upgrading its rooms and that only some of the hotel rooms had been refurbished. However because of this I would not book this particular hotel again or recommend it to anybody else. In addition I booked my room through trivago for a reasonable price and breakfast was included. My daughter booked her room through Le Club Accorhotels which turned out to be exactly the same standard of room. The room was next to mine but she paid quite a bit more for her room and breakfast was charged in addition. Overall we were disappointed. Compared with other Mercure Hotels we have stayed in the room standard was very poor. Sadly a Mercure hotel is usually my choice because I have always thought the quality to be good and that it was a safe choice however I will now be looking at other options in future. I would not give this particular Hotel Mercure a four star rating.

AccorHotels certified review
Al &. K. Friends - 01/09/2017
« Worst single bed ever slept in »

Tacky plastic cups (no glass in sight), wooden stirrer, the nastiest single bed I've ever slept on in a hotel (you could feel the springs & we both woke up feeling sore) and very late room cleaning (5pm on one day). Staff were very friendly. Hotel location was in a rather ugly dirty location but the supermarket across the street was one of the best we'd seen in France so we got to experience some of the local delicacies. Had dinner the first night in hotel restaurant but found it difficult asking questions in English as menu was in French. The worst part of the dinner was that there was a dirty knife on the table and when we asked for a clean one, the Asian waiter acknowledged it was dirty but never returned with a clean one as a group came in and he was totally consumed by the group that he totally forgot about the knife, we ended up taking one from another table. Breakfast made up for the dinner, a great selection & nice restaurant room. Our stay in Lyon was much more luxurious as we upgraded to a superior room so décor etc. was much better.

TripAdvisor review
Family - 01/09/2017
« Good city centre hotel »

Good hotel, clean spacious and comfortable rooms. Good breakfast and pleasant bar. Friendly staff. Easy walk to center of town and restaurants. Near to trams and buses for airport and other locations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurieh185 We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely

AccorHotels certified review
Robert W. Solo - 31/08/2017
« Very satisfactory in all respects. »

A very pleasant stay.

AccorHotels certified review
Antonio Families - 31/08/2017
« average »

the room was ok (quite large and clean) but the air conditioning was absolutely not working properly neither during the day (very hot outside and with the sun reflecting on the window) nor during the night when the outside temperature was of course much lower

AccorHotels certified review
Therese Friends - 28/08/2017
« I recommend this hotell »

Clean and nice hotell. Nice breakfast, helpful staff. Good location.

AccorHotels certified review
Anonymous Couples - 28/08/2017
« Disappointed »

Unfortunately, the rooms are in poor condition. I would not expect this from a four star restaurant. The breakfast was wonderful and the staff were helpful and friendly. The lobby looks great, but the rooms are dated, uncomfortable and dreary.

AccorHotels certified review
Anonymous Families - 26/08/2017
« Disappointing »

Felt the hotel stay was overpriced for the standard. Our room was dull and drab and looked tired. The staff were reasonably attentive. The policy of pre charging a credit card €240 euros, an additional €100 euros for possible additional expenses without adequate explanation is unjust. When using a prepaid travel MasterCard this takes a couple of days to reflect the true transaction. Whilst I am not travelling on a budget, I dislike this manner of distrust especially as you already held my details.

AccorHotels certified review
Anonymous Families - 24/08/2017
« Disappointing »

Rooms were tired and old fashioned. Location was not as central as the name would suggest and in a concrete area of the city.

AccorHotels certified review
Anonymous Friends - 22/08/2017
« Good except for lack of proper sleep »

My friend had difficulty sleeping due to the quality of the undersheet

AccorHotels certified review
Norm F. Friends - 21/08/2017
« A/C was substandard »

Staff was good but air conditioning was awful. Made sleeping impossible.

AccorHotels certified review
Mr J. Couples - 21/08/2017
« Fabulous privilege room & excellent service »

Had a great stay at the hotel. The front desk staff were extremely helpful in sharing useful information on where to go in the city. Room with privilege extras was lovely, big and clean too. Would definitely recommend.

AccorHotels certified review
J. N. Couples - 18/08/2017
« Excellent, just what we expected for the price. »

Hotel located in convenient location in the City, ideal for using the tram system and within comfortable walking distance of the centre. Hotel very clean and well presented with pleasant helpful staff.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 107.00 EUR Non member rate
From 101.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 160 m Hotel Burdigala Bordeaux - MGallery by Sofitel
Hotel Burdigala Bordeaux - MGallery by Sofitel
From
From 207.00 EUR Non member rate
From 207.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m Aparthotel Adagio Bordeaux Gambetta
Aparthotel Adagio Bordeaux Gambetta
From
From 112.00 EUR Non member rate
From 106.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 350 m Novotel Bordeaux Centre
Novotel Bordeaux Centre Hotel
From
From 119.00 EUR Non member rate
From 113.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 350 m ibis budget Bordeaux Centre Mériadeck
ibis budget Bordeaux Centre Mériadeck
From
From 49.60 EUR Non member rate
From 47.12 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BORDEAUX
See rates