Hotel Am Konzerthaus Vienna MGallery 4 stars

TripAdvisor rating 4.5/5 3,160 reviews
Hotel Am Konzerthaus Vienna MGallery
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+ 21 Services
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Room 1

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Hotel extras

  • Be inspired by the Viennese Art Nouveau and Klimt paintings in your room.

  • For music lovers the Konzerthaus is just across the road.

  • Discover fine dining at Apron, with 2 Gault-Millau toques.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • VIENNA SCHWECHATPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Shoe shine machine
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030
vienna
austria

Tel: +431716160

Fax: (+43)1/71616844

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :   4A LISZTSTRASSE

  • STADTPARK :   U4 STADTPARK

  • U4 :   U4 STADTPARK

  • CITY TRAM :   D,2 SCHWARZENBERGPLATZ

  • SCHWARZENBERGPLATZ :   D,2 SCHWARZENBERGPL.

  • By plane

    VIENNA SCHWECHAT At 20km / 12 miles - Shuttle paying

  • By car

    A22 At 15km / 9 miles

  • By car

    LANDSTRASSE A2 At 4km / 2 miles

  • By car

    WESTAUTOBAHN A1 At 15km / 9 miles

  • By train

    WIEN SUEDBAHNHOF At 2km / 1 miles

  • By train

    WIEN WESTBAHNHOF At 6km / 3 miles

GPS :48.199693, 16.377311

Our accommodations

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location. Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

Superior Room with king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with king-size bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Mini Bar

Superior Room with single bed

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

APRON

Type of cuisine: Bistronomy

Bistronomy with 2 Gault Millau toques for uptown tastes: A modern interpretation of Austrian cuisine with an international touch.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APRON

Photo non contractuelle / Strictly non binding

Our bar has something for everyone, from fantastic cocktail creations to elegant glasses of wine. Experience bistronomy at its finest.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 91

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,751 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,160 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel!

Customer review rating 4.4/5

Beverly N. Couples - 14/09/2019 AccorHotels review

This hotel is in the business district so a lot of the area shuts down in the early evening.

Rooms, breakfast, general surroudings in the hotel and staff were all absolutely perfect.

Customer review rating 4.4/5

Judy R. Friends - 13/09/2019 AccorHotels review

Staff at the reception were friendly and helpful. Our rooms were clean and very comfortable. They had all the little extras that make travelling easy Tea, coffee, etc. Shower gel, shampoo ,etc. The breakfast was lovely, great choice. Although we did not eat in the Hotel other than breakfast we used the bar. Pleasant helpful staff, we were a little disappointed we the bar ran out of Amaretto. I guess not many visitors drink it. Not a complaint simply an observation.

Another fantastic stay

Customer review rating 4.4/5

Richard B. Business - 12/09/2019 AccorHotels review

Excellent as always, slightly pricier than usual

No value for money

Customer review rating 4.4/5

Eran Couples - 12/09/2019 AccorHotels review

Got room 503. There was spiders web stretching from the lights above the bed. Light in the bathroom didnt work, and bathroom is already dark. Also in bathroom, bath with no curtain/window. Paint was missing in the ceiling. Fridge rubber keep falling, so the door didnt close properly. No slippers as written in website. Key cards stoped working twice during 1.5 days stay. Breakfast too expensive, didnt try it.

Good

Customer review rating 4.4/5

Arjun G. Couples - 10/09/2019 AccorHotels review

Lovely Bed.

Loved it!!

Customer review rating 4.4/5

Dave P. Couples - 09/09/2019 AccorHotels review

The Hotel was very well positioned for our visit and the staff extremely helpful. Overall Very clean and breakfast plus the bar area were exceptional. A this was an arts and culture based visit for my girlfriend they provided in the room, champagne, a birthday card, chocolates plus some information on where to go to see our preferred artists. The small touches make such a difference and Claire and i thank you very much. x

Excellent Value, Great Hotel & Staff

Customer review rating 4.4/5

Richard L. Friends - 09/09/2019 AccorHotels review

Excellent Value, Great Hotel & Staff ... all to expectations

perfect time

Customer review rating 4.4/5

Tereza G. Business - 05/09/2019 AccorHotels review

very comfortable and pleasant stay

Dear Ms. G., We would like to thank you so much for taking your time to complete our online survey and for the positive feedback. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus. We hope you had a great time in Vienna and it would be our pleasure to welcome you back in our hotel. Kind regards from Vienna, Alejandra Loucel Front Office Shift Leader

Charming Art Deco Boutique Hotel in Quiet Location of Vienna City Centre

Customer review rating 4.4/5

C. C. H. Solo - 02/09/2019 AccorHotels review

Check-in: I was able to check-in at late night due to late flight, reception was fast to process my check-in and got a free late-check out, welcome drink voucher due to elite status, but no room upgrade though. Room: Some might considered the room to be dated, but it mixed well with their unique art decoration thus make it quite charming, especially with the Gustav Klimt print. The room is quite comfortable but the only issue is when taking shower at the bathtub, there is no curtain or any door so the water is splashing everywhere. Their welcome amenity is a nice gift box with macaron and chocolate from their restaurant, Apron. Breakfast: The breakfast restaurant tends to get crowded but the team here make sure that the food is plenty for everyone and keep everything in order and clean. Summary: I do love my two nights stay here and if i will visit Vienna again in the future, i might stay here again.

Business in Vienna

TripAdvisor rating 4.5/5

jakubpelikan Business - 27/08/2019 TripAdvisor review

Nice hotel in the center of Vienna. Very convenient for your business trips. Very pleasant receptionists. Nice restaurants in walkable distance and easy to reach by car. Next time will definitely stay at the same hotel.

Dear Guest, Thank you for sharing your experience at the Hotel am Konzerthaus. We are very glad that you felt comfortable during your time here and hope to welcome you back soon! Kind regards, Elisa Masina

Lovely time, but could do slightly better

Customer review rating 4.4/5

Cliff Couples - 26/08/2019 AccorHotels review

Hotel AM Konzerthaus, is a lovely hotel well situated for exploring Vienna and beyond. The room was comfortable, and view from the window was fine (street), luckily, the hotel doesn’t suffer from any excessive traffic noise. I ordered some extras as a surprise for my new wife, which was lovingly done without any fuss. I wish that I could say our stay went without any issues, but unfortunately, for us it just put a small blemish on our stay and our honeymoon. There is a Nespresso machine in the room, but you get two capsules for it ... they are unlabelled, so you don’t know what they are - medically I need to be careful of caffeine, so luckily brought my own along. In regards to the Nespresso and in room drink making facilities, why only supply 2 capsules of milk/cream? We had to buy additional cream for our drink at night and in the morning. Finally on the Nespresso, when staying Novotel hotel you do get a selection of branded capsules - why not here? Although the bathroom and toilet are in one, for us made it a bit awkward - toilet paper in an awkward place, and awkward to sit on the toilet. Bathroom toiletries, half used - money saving, but I’m not going use something someone else has touched - customer health should be first. Our first night we made a reservation at “Apron” the hotels restaurant. We were led to believe via the website reviews, dinner would be around €25 per person. On arrival at the restaurant, we were warmly welcomed and shown to our table, we were then given the menu ... ahhh, it could have cost us €141 per person. Luckily, we were able to circumvent by having not eating all the courses - so managed to get away with around €70 per person! On top of this the hotel, gave us a voucher for a glass of wine with our meal - but only 1 glass not 1 each! To rub salt into the wound, when we passed the restaurant the follow night, we noticed the menu, which looked different to the one had, the menu was different and cheaper - this made us upset and felt ripped off, and that the restaurant took advantage that it was our honeymoon! The last little issue - breakfast. Firstly, the choice and quality of the breakfast items was excellent, but the service- well. Okay, with the hotel having to cope with so many people at breakfast, you could end up almost in the lobby with people coming and going, it doesn’t make eating that nice. On top of this, the standard of service is up and down all week. First morning, shown to our table (lobby), and asked what we wanted to drink. Lovely. Second morning, shown to our table (lobby again), but wasn’t asked what we wanted to drink. We were also spoken to in German all the time (although she knew we were English) - but hey we should be able to speak a German a bit better. Third morning - yep, lobby, received the wrong drinks and then ages before corrected. Fourth morning, hooray, we sitting at a proper table, made eating breakfast more enjoyable and easier to eat. Yet, again not asked for our drink preference - again ages before being asked and then receiving them. Final morning, the worse experience of the week. Placed in the lobby again. Drink order not taken, when it arrived there was no milk, so asked for some milk. I noticed that we didn’t have any pepper on the table, so when I saw the woman from our second morning, I asked her if could have some pepper. After 10 minutes neither item had turned up - I had finish my scrambled eggs and my coffee was now cold. I managed to get the attention of the woman who had shown us to the table. I explained the situation and saying that it isn’t what is expected and that we had to leave and within a minute we had pepper and milk, both now not required. Another strange thing with the drink order, I have received a pot of decaf coffee one day, the next a cup. But on both occasions, you get a large jug of milk - I assume this is thrown away - what a waste of money. For us Hotel AM Konzerthaus is lovely, but we were also confused by what they are. It wants to comes across a Sofitel, but more affordable. But for us, it misses on service front. Where they strive for excellence - they miss by silly things, as described above. Finally prices, yes the room is affordable, but the Nespresso and bathroom makes you think. I’ve never used a mini bar or any hotel “extra” service - basically, I’ve found them excessive in price. Okay, I’ve given few negative aspects of our stay, but in the end it didn’t spoil our honeymoon, and would we come back, we’ll yes we would. The issues I’ve highlighted, affected us and maybe some others, but they are all very simply to rectify.

Not Platinum Welcomed

Customer review rating 4.4/5

Andrei Business - 20/08/2019 AccorHotels review

After a long ride, after checking - in online, and announcing by phone my late arrival, the woman from the reception asked me to preauthorise 200€. Much more that the actual price of the room, although I had already prepaid with 6000 points and indicated my creditcard number on the online check-in. Also she Forgot to gave me my welcome drink voucher and stated that “a room was hard to stay reserved because Metallica has a concert tonight” ... all the things that are not usual for a Platinum Member! MGallery by Sofitel is yet a long way from Sofitel. The Room nevertheless made me feel expected with chocolates that can put a smile on everyone’s face. But the temperature in the room was 16 degrees Celsius. The next morning the person at the breakfast forgot to sit me at a table although I had waited in line, I guess she was more interested in groups. However what saved the experience, besides the chocolates, was Ellis. She was a real pro and immediately returned the 200€ ammount into my account after me paying the 52,60€ difference. So thumbs up for her. Maybe the system should mark more clearly and all the staff should be better instructed into Platinum Members Benefits of ACCOR.

Short stay in most beautifull part of Wien

Customer review rating 4.4/5

Stevan D. Couples - 19/08/2019 AccorHotels review

Great staff, allways kind and helpfull. Beautifull restaurant - bar with great food. Safe garage for car. Close to Belvedere palace(200m), Stephansdomm(1,2km), museumquartier(800m).... Only thing what I have to complain is that hotel must be renovated, no big works just painting the doors, bathroom things(water does’t flow true the bathtube in room 408). Overall great experience

Julian H.

Customer review rating 4.4/5

Julian H. Families - 11/08/2019 AccorHotels review

Great location to stay for all of vienna's main attractions. Great service and excellent breakfast.

Great location

Customer review rating 4.4/5

Manfred G. Solo - 10/08/2019 AccorHotels review

Mostly stay at this hotel when in Vienna. Even though the lobby has been renovated, the rooms are long overdue for upgrade. The location is perfect, the staff is very helpful. Would like to highlight the performance of a lady at reception Alejandra (?) Always super friendly, professional, efficient and remembers guests names. Top! New breakfast set up is chaotic at times, especially during summer tourist season as staff struggle to cope. Hope the rooms will be done soon.

Very central hotel

Customer review rating 4.4/5

Deborah B. Friends - 08/08/2019 AccorHotels review

We had a lovely recent stay. Helpful staff, great rooms and very centrally located.

Pleasant

Customer review rating 4.4/5

Dave F. Friends - 07/08/2019 AccorHotels review

Comfortable room and bed. Very nice and pleasant staff. Nice hotel

Good : reception and breakfast buffet and Bad : housekeeping

Customer review rating 4.4/5

Rosa Families - 07/08/2019 AccorHotels review

Reception desk and breakfast buffet were really good, but house keeping doesn't make rooms clean.

OK

Customer review rating 4.4/5

-- Business - 06/08/2019 AccorHotels review

OK, was only for one night.

Good business hotel near the office

Customer review rating 4.4/5

Galina Business - 05/08/2019 AccorHotels review

Very comfortable staying, delicious breakfast, guest-friendly reception desk

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