Hotel - Hotel Am Konzerthaus Vienna MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery by Sofitel

4.5/5 2,923 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi in your room
  • Private indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Porter

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,363 reviews

Our guest reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,923 reviews
Shery J. Friends - 09/08/2018 AccorHotels certified review

Very pleasant. Well appointed hotel in terms of decor and position. Helpful and friendly staff. Great breakfast in the morning. Would definitely return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shery J., Thank you very much for taking time and writing us a positive feedback. We are very happy that you felt comfortable staying with us and hope to get the chance of welcoming you again soon. Best regards, Csilla Szépvölgyiová, Front Desk Agent

刘. Families - 09/08/2018 AccorHotels certified review
« I Haven't Receive My Deposit »

I need to get back €202(€250 deposit,€48 breakfast,250-48=202) Hi! I am L. Dongmei from China.I booked a room from July 24th to 27th and added an extra day on the 28th. I have paid the deposit of €250,but up till now I still didn't receive the money. I am worried.Here is the receipt(on the left) and the one on the right is the receipt for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dongmei L., Thank you for your feedback and stay at our Hotel am Konzerthaus, We hope you had a nice time with us and you enjoyed our beautiful Vienna, About the issue with the Reservation from your credit card i responded you with a private email, If there is anything we can do for you please dont hesitate to contact us anytime, Sincerely, Csilla Szepvölgyiova Front Desk Agent

C. M. Y. Friends - 07/08/2018 AccorHotels certified review
« Good »

Good location, good restaurant, good air conditioner, good service, comfortable to stay for travel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you very much for taking your time to complete our survey. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel. It will be a great pleasure to welcoming you back soon. Best regards from sunny Vienna, Alejandra Loucel Front Office Agent

Dr J. D. Couples - 07/08/2018 AccorHotels certified review
« Comfortable and spacious »

Room was noisy because of slamming doors. Spoons are not provided, only wooden sticks in a 4 star hotel...Shaver plug was not working in the bathroom for the first two days but we were given lots of freebies to compensate. Parking E25 per night. Good aircon in the room. Excellent breakfast and good restaurant with a limited selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jean D., Thank you for having taken the time to share with us your experience on your recent stay at our hotel. We will like to assure you that these circumstances are not common and also contradict our own high standards. We hope that these incidents have not tarnished your image of Hotel am Konzerthaus and that we will have the pleasure of welcoming you back to our hotel. kind regards, Sabrina Sumetsberger

Koncerthaus H. V. Couples - 07/08/2018 AccorHotels certified review
« Good hotel near the city center »

My 4th stay. It’s comfortable and the staff are very good. Our upgraded room was very comfortable. Breakfast is very good and I liked the new renovations. The car I booked to transfer is into the hotel from the airport did not show up. That was annoying and the only negative!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steven S., Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had a great stay with us. We are delighted to hear that you enjoyed our our comfortable beds, the excellent breakfast & the perfect location of our Hotel! The entire team is grateful for your compliments. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon. And for sure, next time the driver will wait for you at the airport! =) Sincerely, Sabrina Sumetsberger Front Office

Erin A. Families - 06/08/2018 AccorHotels certified review
« We had a wonderful experience! »

We had a lovely stay. The hotel decor was stunning! The staff was so friendly and helpful. I wish I could remember the name of our server on the last night of our stay. She was fantastic! The food was delicious! Thank you for making our stay in Vienna memorable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., We would like to thank you so much for taking the time to complete our online survey and for choosing the Hotel am Konzerthaus Vienna - MGallery by Sofitel. Your lovely comment about your stay, our staff and the hotel really made us smile, we really appreciate it. We hope you had a great time in Vienna and it would be our pleasure to welcome you back in our hotel. Best regards from sunny Vienna Alejandra Loucel Front Office Agent

Louisa P. Families - 05/08/2018 AccorHotels certified review
« Feeling like home »

Very friendly staff. Had all the comforts needed to make our stay as good as possuble. Loved the treatment we had from all the staff and all the facilities in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you so much for your kind words. It makes us so happy that you really felt like home staying here in our hotel. I will for sure inform our team about your lovely comment. We would also like to thank you for the time to finishing our online survey. It would be our pleasure to welcome you back in our lovely city. Kind regards, Maria Loucel Front Office Agent

Hassan A. Families - 04/08/2018 AccorHotels certified review
« Hassan A. »

Price worthy. Good location, clean, good breakfast, welcome staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed A., Thank you so much for your kind words and for taking the time to answer our online survey. We are pleased to hear that you enjoyed your stay with us and we hope we get the chance to welcome you back in our lovely city. Kind regards, Maria Loucel Front Office Agent

赵. Couples - 03/08/2018 AccorHotels certified review
« Comfortable clean and safe »

the Receptionists are very kind and polite, they’re also very helpful. However the exit of garage seems a little narrow and steep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you very much for taking your time to complete our survey and for your comment. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel. It will be a great pleasure to welcoming you back soon. Best regards from Vienna, Alejandra Loucel Front Office Agent

Gabriel Couples - 03/08/2018 AccorHotels certified review

Your staff made all the difference in your service, specially Sabrina at the front desk. She was so nice that turned out to be one of the best memories of our time in town. Low (very low) point was the never working air conditioning. As I was informed (not by Sabrina) it was not working in the entire hotel, for whole 4 days!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you so much for the kind words towards my colleague Sabrina. We are aware of how amazing she is and we are glad you got the chance to experience it first hand. We are sorry you air conditioning did not meet your expectations. After some research I could not find any troubles during the time you were in the hotel; but rest asure that my technician will have a look at the room where you stayed to make sure the next guests feel comfortable in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Loucel Front Office Agent

Herol L. Families - 02/08/2018 AccorHotels certified review
« good hotel,however they have to improve the service »

in general good,except the last day when from unknown reasons ,our room was not arranged,while asking the front desk the answer was a lot of family left this morning and our time is limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. l., First of all I would like to thank you for taking the time to answer our online survey. We are glad to read that you enjoyed your stay with us. I would like to apologize for the inconvinience you experienced with the room cleaning on your last day. We try our best to clean up the rooms as fast as possible. I am sorry we did not managed to be fast enough by the end of the stay. Thank you again for sharing your experience, and we hope you give us a chance to improve ourselves during your next visit. Sincerely,

Anonymous Business - 02/08/2018 AccorHotels certified review
« Satisfactory »

Staff pleasant. Room decor needs updating. Bathroom without separate shower. Very small bed for « king size »

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you very much for your loyalty as a Le Club Member and for completing our online survey. We are glad you were happy with the service of our staff. It is always a pleasure to read kind words for our team. For your next stay we will make sure you will find a bigger bed in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Loucel Front Office Agent

Family - 02/08/2018 TripAdvisor review
« Good service and awesome breakfast »

I was stay at Hotel Am Konzerthaus Vienna MGallery, it was not reach my expection as MGallery which I ever stayed. Hotel itself was quite old, room is quite small and location is moderate, not far but not in the center. To tram, bus or Underground, you need to walk for a while. However, staffs were nice and willing to help with smiling face, breakfast was awesome, various quality foods.

Irene N. Families - 01/08/2018 AccorHotels certified review
« Very enjoyable stay »

We stayed at your loveky hotel for 3 nights to celebrate my husbands 50th birthday. Our superior room was upgraded up in arrival and sparkling wine and chocolates had been left in our room. Thank you so much for doing this. Our bed was probably the most comfortable bed I've ever slept in. Our breakfast was delicious and the service from both reception and bar staff was excellent. If I had one criticism it would be regarding housekeeping. Not a major issue but the wine bucket, glasses and tray etc were not removed by housekeeping. I had to put these outside the room door on day 3. Had it not been for this I would have rated this a 10 and not a 9. Overall we had a lovely stay and I would have no hesitation in booking again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you so much for taking the time to answering our online survey and especially for the kind words towards our bar and receptionist staff. We are glad that you enjoyed the time here at the hotel, slept like a queen and that the surprise for the celebration on your husband's 50th made your stay memorable. It would be our pleasure to welcome you back to our hotel. Kind regards, Maria Loucel Front Office Agent

Catriona Couples - 01/08/2018 AccorHotels certified review
« Great location and helpful staff »

Staff were friendly, helpful and efficient. Great music played in the bar. Great size room and very comfortable bed. Only issue is that the room requires updating and a well lit mirror with adjacent electrical socket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Catriona C., Thank you very much for completing our survey and for choosing the Hotel am Konzerthaus Vienna - MGallery by Sofitel. I am happy that you enjoyed your stay here in Vienna and we will be very glad to welcoming soon to our hotel. We wish you all the best and send your best and sunny regrads from Vienna! Sabrina Sumetsberger

Graham Couples - 31/07/2018 AccorHotels certified review

Good sized room. Quiet location, but convenient to the main city area. Nice restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Graham R., Thank you very much for your stay at our Hotel am Konzerthaus. It is always a good feeling to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Csilla Szépvölgyiová Front Desk Agent

Heather Couples - 30/07/2018 AccorHotels certified review
« Very pleasant, lovely environment »

Environment very clean and pleasant. Air conditioning available although not in operation during the night as we still felt quite warm overnight. Breakfast very good and staff always helpful. Pillows were too soft and became a bit uncomfortable during the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Heather, Thank you very much for taking time and writing us a positive feedback. We are very happy that you felt comfortable staying with us and hope to get the chance of welcoming you again soon. SIncerely, Csilla Szépvölygiová, Front Desk

Lauriane W. Business - 30/07/2018 AccorHotels certified review
« Very Nice Hotel direct next to the Belvedere »

Hotel is brand new, well decorated and comfortable. Perfect stay in Vienna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., Many thanks for taking your time to complete our online survey. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel. It will be a great pleasure to welcoming you back soon. Best regards from sunny Vienna, Alejandra Loucel Front Office Agent

Dalia Friends - 29/07/2018 AccorHotels certified review
« Excellent »

The staff was friendly and helpful. Well organized and clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dalia T., Thank you very much for your feedback regarding your stay at our Hotel Am Konzerthaus. We are very happy that you felt comfortable staying with us and hope of welcoming you again soon. SIncerely, Csilla SZépvölgyiová, Front Office Sincerely,

Anonymous Families - 29/07/2018 AccorHotels certified review

My second stay in the hotel and again had a good experience. staff very helpful. The re-design of the lobby has, in my opinion, resulted in the loss of some of the 'deco' character. In particular I would note that the previous location of the bar was preferable as it gave it a very 'snug' location - in the new location the bar lacks atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arthurs C., Thank you very much for finding time to give us your honest feedback. I am glad to see that you had a nice stay with us in Vienna. We hope to welcome you back at the Hotel am Konzerthaus. wish you all the best and hope to see you soon! Maria Loucel Reception

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