Hotel - Hotel Am Konzerthaus Vienna MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery by Sofitel

Am Heumarkt 35-37 
1030  VIENNA
AUSTRIA

2,617 reviews
TripAdvisor Rating Based on 2,617 reviews
See rates
Best price guarantee
From
From 133.00 EUR Non member rate
From 122.36 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Shoe shine machine
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
See all services

Hotel location

Our rooms

Alle Zimmer sind im Jugendstil gestaltet und beinhalten kostenloses W-Lan, Mineralwasser sowie Kaffee- und Tee.

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,403 reviews

Our guest reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,617 reviews
Certificate of excellence 2016
AccorHotels certified review
Eileen B. Friends - 23/06/2017
« Eileen Besnard »

Pleasant stay, reception and bedroom staff were efficient helpful and friendly. However the bar and restaurant staff were not always around and one had to wait for staff to appear

AccorHotels certified review
Vanessa B. Friends - 22/06/2017
« Wonderfully hotel »

Very Comfortable

AccorHotels certified review
Lisa A. Friends - 21/06/2017
« Comfortable stay  »

We enjoyed our stay with the hotel. Initially not happy with the quality of our room. Corridor was very smelly from stale smoke and the room appeared shabby with broken tiles in the bathroom. Reception changed our room to a twin on another floor. This was much better. Was offered a room upgrade as an Accor Gold member however only a king size bed was available and as I am travelling with a friend preferred a twin room, hence the poor first room. Staff have been very friendly and helpful with any enquiries. Breakfast was nice but disorganised as I did not give my room number or sign off for breakfast as it was not included in our booking. I did report this to reception who did include it in the bill. As an Accor member for the Asia Pacific I receive 50% off food however this does not appear to apply in Europe. I did ask about this at reception however were unable to clarify is this occurs. Location and amenities other than outlined are great.

AccorHotels certified review
Pu Y. Couples - 17/06/2017
« Good hotel, good service »

Very friendly staff are always helpful

AccorHotels certified review
David Families - 15/06/2017
« Nice Hotel. »

We stayed for three nights in two rooms. Although the hotel is a bit dated the staff is very nice and breakfast is good. I definitely recommend the club rooms, but be sure to get one on a higher floor with more space. Not all rooms are created equally in this hotel.

AccorHotels certified review
Mark M. Couples - 14/06/2017
« Mark Moir »

A good clean hotel, well located, with helpful and friendly staff with a reasonable breakfast selection.

AccorHotels certified review
Andy Families - 14/06/2017
« Great location, very comfortable room.  »

Reservation booked through Monograms. Great location to access the city. Room was very nice and roomy. Friendly helpful staff. Very good breakfast buffet. Only complaint is that the hotel wi-fi connection is unreliable disconnecting every few minutes or between webpages or applications. We found this to be true whether in the room or in the lobby.

AccorHotels certified review
Suzanne Couples - 14/06/2017
« Great stay »

We had a great ti;e at the MGallery. A lot of attention was put into the service, including a bottle of mineral water and evening chocolate. The room was light and well arranged. Breakfast was delicious with many options including ham products, cheeses, salmon, vegetables, as well as miso soup.

AccorHotels certified review
Uka A. J. Couples - 12/06/2017
« Hotel with kindly personal, good lokation.  »

Ten visits in your hotel - always ten points. We are very satisfied with kindly from receptions to waiting staff. Room are good air-conditioned, bed is excelent but with to many and to soft pillows for us..Bathroom is very well appointed but instead bad should be better shower .

AccorHotels certified review
Ragnar J. Couples - 12/06/2017
« Very good Hotel, very central »

Nice and quiet, clean and good service

AccorHotels certified review
Ben Couples - 12/06/2017
« Great place to stay.  »

Great location, staff were courteous and professional, good breakfast, comfortable and clean room. The only issue we had was that the air conditioner didn't cool the room at all. It was hot in the afternoon due to the sun being directly on the room and the air conditioner couldn't keep up. It was reported to be the hottest May in 10 years though. Overall a great experience and would stay there again. We paid a little extra for a 6pm checkout which was wonderful. As a Accor member I am entitled to a late checkout on availability which does not occur often so it was better to pay for the later checkout. This is not the fault of the hotel rather the membership offering something that only occurs every blue moon.

TripAdvisor certified review
Couples - 12/06/2017
« Konzerthaus near Konzert-haus »

Hotel is situated on so good lokation, specialy for quests, who like concerts and several exibitions and want go there on food. All near. Wa are very satisfied with kindly personal - from reception to waiting staff. Rooms are good air-conditioned. Bad is exclent but with to many and to soft pillows. Our comment is on bathroom: instead bath should be better independant shower. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, in the name of the Hotel am Konzerthaus I would like to thank you for taking the time to write this review and to share your feedback with us. I do very much appreciate your kind comments and am very much looking forward welcoming you a second time to explore and enjoy our capital even more. I shall remain with sunny regards and best wishes, Elisabeth Schweiger Guest Experience Supervisor

AccorHotels certified review
Ildiko Business - 10/06/2017
« Great hotel, in the city center. »

The rooms are clean and nice, staff is friendly and helpful however there are a few points for improvement: - elevators work only with room key, had to change mine 3 times in one day as it was demagnatizing too easily. - invoice was not straight forward at the end, all credits and debits mixed. Don't know what was total unless I check my card online

AccorHotels certified review
Jim (. M. Couples - 09/06/2017
« Found it very satisfying with all of the staff very helpful. »

Reception staff were very helpful on arrival or whenever asked for information and were extremely knowledgeable. Room was clean and tidy and of a good standard. Breakfasts were excellent but the dinner menu was not to my liking. Would I return - definitely.

AccorHotels certified review
Marc Business - 08/06/2017
« Nice stay »

Nice hotel, central location, good breakfast

AccorHotels certified review
Anonymous Business - 06/06/2017
« Centered stay »

Parking place a bit tight, hard to manoeuvre. Service is excellent, restaurant is also small during breakfast.

AccorHotels certified review
Anonymous Friends - 03/06/2017
« Great stay in Vienna »

Everything fine...clean room...nice breakfast buffet...friendly staff.

AccorHotels certified review
Gregory D. Friends - 03/06/2017
« I would recommend this hotel »

Had a great first time in Vienna. The hotel was so close to everything that we wanted to see and eat.

AccorHotels certified review
Anonymous Friends - 03/06/2017
« we enjoyed our stay »

The location was convenient. The breakfast was fantastic. The room was spacious. The most outstanding thing was the help and assistance of the staff at the front desk. They went out of their way to help us. they even made some phone calls for my wife in securing some tickets.

AccorHotels certified review
Anonymous Friends - 01/06/2017
« Disappointed »

Rooms are pretty standard for a hotel under the Sofitel brand, have been in lower Accor hotels with better rooms/facilities. Bathroom is very dark with awful lighting. Coffee/tea facilities very basic. Complimentary water only given once for the whole stay. Breakfast is a bit chaotic, have to look for waiters to get coffee orders instead of being seated and order being taken at that moment.

Our most recent 20 reviews See more reviews
In partnership with Powered by

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 133.00 EUR Non member rate
From 122.36 EUR Member's rate Members’ Rate, join while you book
8.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 940 m Hotel Mercure Secession Wien
Hotel Mercure Secession Wien
From
From 112.00 EUR Non member rate
From 104.16 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 980 m Mercure Grand Hotel Biedermeier Wien
Mercure Grand Hotel Biedermeier Wien
From
From 92.00 EUR Non member rate
From 85.56 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum
From
From 119.00 EUR Non member rate
From 119.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km Mercure Vienna First
Mercure Vienna First
From
From 129.00 EUR Non member rate
From 129.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in VIENNA
See rates