Hotel - Hotel Am Konzerthaus Vienna MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery by Sofitel

4.5/5 3,019 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
  • Private indoor parking
  • Reduced mobility rooms
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location.The spacious Deluxe Rooms are tastefully furnished in Art Nouveau style and decorated with exquisite paintings by the famous Austrian artist Gustav Klimt. In the evenings we are delighted to pamper you with our "Good night"- package!

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,936 reviews

Our guest reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,019 reviews
Couples - 07/12/2018 TripAdvisor review
« Long weekend celebration »

I had taken my other half to Vienna for her birthday. Her first trip to this magnificent city. Too many sites, museums and other interesting historical monuments and therefore too short to fully appreciate them. So a next trip to be planned and a bit longer. The hotel was really ideally located and makes it a great option for a next time.

Global63883725742 Business - 03/12/2018 TripAdvisor review
« could be better »

Some rooms need serious renovation, previous restaurant had better menu - i.e. currently no soups available, new design in the lobby area and in the restaurant not very convincing, no TV channels with movies in English, staff friendly as usual,

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, it is always very difficult to answer to anonymous reviews, so please just let me tell you, that we are very proud of our new restaurant, it has a complete new concept, that’s true, but if you try, I am sure you will fell in love with our chef and his lovely way to interpret the cuisine. It is also important, to always ask for alternatives if you don’t find what you are looking for in a menu, we always do have amazing soups for example, sometimes they just are not in the fine dining menu  With kindest regards, Dafne Hauck Front Office Manager

Adam Couples - 30/11/2018 AccorHotels certified review
« Beautiful Escape to Vienna »

It was a very comfortable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you all the best and a wonderful christmas time! Hope to welcome you soon again. Sincerely, Sabrina Sumetsberger Front Office

Doug Couples - 30/11/2018 AccorHotels certified review
« Great location, comfortable room »

Walking distance to the city centre. The bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas P., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy to read that you enjoyed the sofitel my beds and had a wonderful stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you all the best, a wonderful christmas time and hope to welcome you again soon. Best regards from vienna, Sabrina Sumetsberger Front Office

Mlakin Business - 28/11/2018 AccorHotels certified review
« Perfectly satisfactory »

I got what one would expect at the price for my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L.! Thank you very much for taking the time to complete our survey. Also I would like to thank you for the feedback. I shared your comments with the F&B Manager. Anyway I am happy that you enjoyed your stay with us. It would be a pleasure to welcome you soon again at our hotel. Best regards, Mateja Kalic Front Office Agent

Dmitrii Business - 28/11/2018 AccorHotels certified review
« High quality (rooms / food), good location, friendly staff »

I stay here from time to time, need to say each time I am really looking to stay in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., thank you for the kind words and the great feedback. I am pleased to read that you enjoyed the stay with us and that you felt comfortable with our service. I hope to welcome you back to Vienna soon. In the meantime I wish you all the best and regards from Vienna, Mateja Kalic Front Office Agent

Couples - 27/11/2018 TripAdvisor review
« Vienna pre-Christmas visit »

Although hotel is not locate right in city center it is still conveniently within walking distance to all centre interesting spots. The underground station Stadpark is only 10 minutes walk away. All services of the hotel is about average. We also enjoy the daily breakfast with good choices.

Philip D. Business - 26/11/2018 AccorHotels certified review
« As always, A pleasent stay with friendly staff and excellent food »

I was greeted with a "Welcome back" as soon as I said my name, it was good to see staff I knew from my last visit, which shows a low turnover of staff that in my eyes shows that the company must treat their employees well. The room as always was excellent, comfortable and extremely neat and tidy. The included breakfast was again excellent with a good variety, and for some other patrons a chef is on hand to talk to directly who can cook something different for you. When I had to leave the checkout again was very quick and easy. I cannot fault this hotel which is why it's my "go to" hotel when I visit Vienna (minimum twice per year).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D.! Thank you very much for the wonderful feedback. I am pleased to read that you had a great stay with and that you felt very welcome. I will forward your compliments to the entire team, as they are a great source of motivation for each of us. We would be very happy to welcome you soon again at the Hotel am Konzerthaus. Best regards from Vienna, Mateja Kalic Front Office Agent

Mr D. P. Friends - 26/11/2018 AccorHotels certified review
« Friendly,comfortable,quality »

We really enjoyed our long weekend stay with you,this is our second visit and look forward to staying with you again when the opportunity arises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.P., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. Thank you soo much for such a great feedback. We are happy to see you enjoyed your stay with us! If you plan to visit vienna again, please send us a short e-mail at h1…, we like to provide a beautiful room for you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful christmas time and best gegards from vienna. Sincerely, Sabrina Sumetsberger Front Office

Dr Y. D. Business - 26/11/2018 AccorHotels certified review
« Great location, amazing dining experience and tastefully decorated throughout. »

I stayed here for 10 days and this was my third time visiting Vienna. Staying at the hotel was fantastic as the location was superb and the room was extremely comfortable. The food was brilliant and the service impecable. On my next visit I will be booking into your hotel again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. Thank you soo much for such a great respond. We are happy to see you enjoyed your stay with us! Our team wish you a wonderful christmas time and all the best for you and your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from vienna! Sincerely, Sabrina Sumetsberger Front Office

M. Couples - 26/11/2018 AccorHotels certified review
« Our Konzerthaus second visit did not disappoint! »

Our second visit to the hotel . From the moment we arrived we experienced the friendliest and helpful reception staff . Clean and very comfortable quiet rooms . The breakfast service had improved from November 2017 and food was delicious and lots of choices. We had to request more milk and coffee and it was delivered efficiency by housekeeping in few minutes. I highly recommend your hotel to others and ourselves again for future visits to the wonderful city of Vienna , the city is only a 20 minutes stroll away . Underground 5 minutes away with excellent train services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M.! Thank you very much for the wonderful feedback. I am pleased to read that you had a great stay with us and that you will share your experience with your friends and family. I will forward your compliments to the entire team, as they are a great source of motivation for each of us. We would be very happy to welcome you soon again at the Hotel am Konzerthaus. Best regards from Vienna, Mateja Kalic Front Office Agent

Vincent Y. Couples - 25/11/2018 AccorHotels certified review
« Short break in Vienna Pre-Christmas »

Hotel although not locate right in town center it is still convenience within walking distance to major tourist spots in the center. The Stadpark underground station in about 5 minutes walk. Services of hotel is about average and we quite enjoy the daily breakfast with adequate choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a wonderful christmas time. All the best and kind regards from vienna! Sincerely, Sabrina sumetsberger

Cal, M. Couples - 24/11/2018 AccorHotels certified review
« A very friendly, great value hotel in a convenient location. »

Staff were welcoming and very helpful. Room was a good size with a big comfy bed, bathroom was lovely and shower was hot! Breakfast times were perfect for us as we like to lie in a bit when we are away and the buffet was varied and nice although sometimes some of the hot food was a bit on the cold side (beans and scrambled egg) but it was still a good breakfast choice. We also appreciated a 12pm check out on the last day which is great when you have a later flight! Location was great for the u train to go to the airport, Danube towers and a Schonbrunn palace but we mainly walked everywhere. Xmas markets were fabulous too! Vienna is a beautiful city and we thoroughly enjoyed our stay thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E.! Thank you very much for the wonderful review. We appreciate your comments regarding your stay at the Hotel am Konzerthaus. Thank you also very much for the feedback about the breakfast. The F&B Manager is already informed about it. We are doing our best to fulfill your wishes. You picked a great time to visit Vienna. I am very happy that you had a great experience and we are looking forward to welcome you soon at our hotel. Kind regards from Vienna, Mateja Kalic Front Office Agent

Pablo G. Business - 21/11/2018 AccorHotels certified review
« great »

All great, very pleasant stay. I left with the adaptor borrowed at the reception, I´m really sorry for it, I will return it next time. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We would like to thank you so much for taking your time to complete our survey and for choosing the Hotel am Konzerthaus Vienna - MGallery by Sofitel. I am happy that you enjoyed your stay here and that we met your expectations. It will be a great pleasure to welcoming you back soon. Kind regards from Vienna, Alejandra Loucel Front Office Agent

Anonymous Families - 20/11/2018 AccorHotels certified review

room was a bit outdated and all traffic and people noices could be heard from the street. We asked for extra shampoo and conditioner, but never received any.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for taking the time to reply to our satisfaction survey. I sincerely apologize for the inconveniences you encountered during your stay at our Hotel. I can ensure you that, together with my team, we work very hard to guarantee each and every one of our guests, but especially our most loyal ones, a memorable stay. That is why I am extremely sorry that we were not able to score this very important goal of ours during your stay, especially with the amenities and the cleanliness of the room. Your feedback is very important for us, and I will not miss to share it with the housekeeping team and our management. I hope nonetheless that you enjoyed your time in Vienna and that you will give us the chance to welcome you on a future occasion to show you the new and improved Hotel Am Konzerthaus – MGallery by Sofitel. On behalf of the entire staff we will be delighted to take great care of you. Should you have any further question, or wish to tell me more about your stay, please do not hesitate to contact me anytime: I personally stay at your disposal. Best regards, Elisa Masina, Shift Leader Front Office

Simon Couples - 20/11/2018 AccorHotels certified review
« A warm welcome in a hotel whose rooms need some attention »

Very warm staff, great breakfast, comfortable beds. The decor and fittings of the rooms are tired and need updating. The hotel provided overall great value for money in a quiet but good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B.! Thank you very much for the feedback and the kind words. I am pleased to read that you were satisfied with our stuff, breakfast and the bed. Regarding the room, I am very sorry that the room did not meet your expectations. Anyway we are looking forward to welcome you soon again at the Hotel am Konzerthaus. Best regards, Mateja Kalic Front Office Agent

Richard M. Friends - 20/11/2018 AccorHotels certified review

Great location. Spotlessly clean, very friendly staff. Great choice at buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.! We appreciate your comments regarding your stay at the Hotel am Konzerthaus. I am delighted to read that you had such a good stay and that you also liked our service. It would be a great pleasure to welcome you soon again in our hotel. In the meanwhile I wish you all the best. Kind regards from Vienna,

Harry C. Business - 20/11/2018 AccorHotels certified review
« good night sleep in a friendly hotel »

it is nice hotel, I have been staying more than a dozen times , the staff is very friendly and helpful and the bed is just great. I am only unhappy about the breakfast. Despite a vast choice there is hardly anything I can eat due to my Gluten intolerance. I have repeatedly made suggestions but it hasn't changed. So the price for the buffet is quite steep considering I cannot eat of lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., Thank you very much for your great review. You are a part of our Hotel am Konzerthaus family and it is always a big joy to welcome you in our Hotel. You bring a good vibe from the moment you walk through the door. It is a shame that I did not have the chance to personally welcome you this time, but I am confident that I will see you soon! I am so sorry to read about the experience you had at the breakfast buffet. We are normally very well organized with a wide choice of gluten free products. I will talk with our F&B manager tomorrow and try to understand what happened there: especially since you are one of our most privileged guests, it is extremely important for us to offer you an impeccable service. I am so glad to hear that you are still enjoying the Mybett Auflage as much as on your very first stay. Should you have any further questions, please do not hesitate to contact me or anyone of the team anytime: we are always more than glad to assist you. I hope everything is going very well in Berlin and that we will see you again soon in your Viennese home. All the best, Elisa Masina Shift Leader Front Office

Gordon M. Couples - 20/11/2018 AccorHotels certified review
« Very pleased with our choice »

Nothing to fault in the room although not sure if there is meant to be a drawer under the bedside unit (Room 602). One minus - Toiletries not replenished daily. Restaurant exceeded our expectations - quality of meal and service at 21.30 on Sunday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M.! Thank you very much for taking the time to complete our survey. I am very pleased to read that you enjoyed your stay and also that my colleagues from the restaurant exceeded your expectations. Of course I will share the great comments with my colleagues, they will be very happy about that. Concerning the toiletries I am very sorry. The toiletries should be replenished daily, but thank you very much for the feedback. The housekeeping management is informed already. Regarding your question, there should be no drawer under the bedside. In the name of the entire team, we would be very happy to welcome you soon again at the Hotel am Konzerthaus. Wish you all the best, Mateja Kalic Front Office Agent

Anonymous Business - 19/11/2018 AccorHotels certified review
« Great location, nice hotel, great staff. »

Enjoyed my stay. Liked that the hotel was near the city center and public transportation. Accommodations were comfortable. Appreciated the free Wi-Fi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We would like to thank you so much for taking your time to complete our survey and for sharing you opinion and feedback with us; we really appreciate it. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel. It will be a great pleasure to welcoming you back soon. Kind regards from Vienna, Alejandra Loucel Front Office Agent

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