Hotel Am Konzerthaus Vienna MGallery by Sofitel

Excellent customer service provided; nice choice of food for breakfast; clean room & bathroom; good conference room; excellent location close to Stephanplatz, Vien Mitte, Raiffeisen Bank International. One remark: kindly put Kosovo at the question about nationality of the guest...

Excellent service from the minute we arrived

Overall the experience is good with friendly and professional team working to provide a good service to customers. Worst part of the stay is the super slow speed of the Internet connection. That's it.

The welcoming was not very good experience. The receptionist face was dull and lacked smile. Some of the staff later were very friendly and helpful. Location of the hotel was good. 5 min walk to downtown. and 5 min walk to the main park.

Nice, clean, modern hotel on the quiet street in the center. Nice service. Will recommend

Great reception staff Always helpful and courteous. Breakfast fine but stocks must be checked as on two days we found no bread

The staff was always willing to support our requirements and to go one step beyond to make us feel weel received and attended.

Very satisfying. A gentle and gentile place to stay.

Hotel was clean and well equipped. The staff were helpful. The WiFi was appalling

Lovely modern amd spacious hotel. Very friendly, helpful and knowledgable staff. Sperbly located for easy access to most Vienna attractions. Highly recommended.

We had a wonderfully quiet room and we loved the location! It is across from the Konzerthaus and within 6-8 blocks of most of the things we wanted to see. The service was great and the hotel is well cared for.

Very pleased with the overall experience. Especially the nice soft bed after 2 weeks in Italy on hard beds.

Hotel was disappointingly bland from the outside as we arrived however inside had a nice classy feel to it and we loved the room and with its Klimt theme. I was extremely pleased that my request for a room on a high floor away from the lifts was granted with room 530. Room service was efficient but not all the staff on reception were welcoming as we left or entered the hotel. The breakfast buffet was very cramped at busy times. Plates and dishes were stored under rather than on top of the counters because space was so limited. The dishes were an odd shape too. In most hotels you are shown to your seat and asked if you want tea or coffee this wasn't the case here and nobody explained that the chefs would prepare things, such as fried eggs, omelettes as it was not until our last day when we overheard other gusts ordering.

The hotel is very nice. We were very satisfied with the hotel and services included.

Stayed at this hotel several times already. Great location, good breakfast, helpful staff, nice and comfortable room. I particularly like the design of the hotel.