Hotel - Hotel Am Konzerthaus Vienna MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery by Sofitel

4.5/5 2,996 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
  • Private indoor parking
  • Reduced mobility rooms
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
See all services

Hotel location

Our rooms

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location.The spacious Deluxe Rooms are tastefully furnished in Art Nouveau style and decorated with exquisite paintings by the famous Austrian artist Gustav Klimt. In the evenings we are delighted to pamper you with our "Good night"- package!

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,768 reviews

Our guest reviews for Hotel Am Konzerthaus Vienna MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,996 reviews
Joseph H. Business - 05/11/2018 AccorHotels certified review
« fast, effective »

It is the second times I stayed in this hotel and the experience was good. The renovated canteen is good for drinks and meals. The breakfast has good choice and always satisfactory. The check in and out experience were good. The both tub is relatively old fashion and not enough light, it may due to electric safety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for taking your time to complete our online survey, for the feedback and for choosing us for the second time. I am glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel. It will be a great pleasure to welcoming you back soon. Kind regards from Vienna, Alejandra Loucel Front Office Agent

Anonymous Couples - 05/11/2018 AccorHotels certified review
« Mr T. »

Our stay was pleasant and the staff were all helpful, the location was excellent and the breakfast good but the bread not special. The decor in our room was a bit tired and the shower feeble, Was it a four star stay? yes but only just.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., Thank you for your comments. I am sorry to know that our hotel did not match your expectation; I am pleased however to see that you found it comfortable and you enjoyed the location as well as the service provided by our employees.. Sincerely, Dafne Hauck Front Office Manager

Alexey S. Families - 04/11/2018 AccorHotels certified review
« A very decent hotel in a prime location with the excellent restaurant »

It is a very decent hotel, especially considering the price we paid for our stay, in a prime location close to all places of interest and landmarks, museums and monuments in the charming city of Vienna. Of course, the rooms and especially the bathrooms are a bit (or maybe even not a bit) dated, though they do the job. Air-conditioning/heating could not be manually adjusted much but it was quite enough for us. However, what makes this hotel special is its wonderful staff always friendly and willing to help. Particularly, we were impressed by the restaurant staff which made two our evenings very memorable. The restaurant which has recently been refurbished and, as we understood, re-branded is worth the visit itself, even if you are not staying at the hotel - the food is delicious, beautifully presented and reasonably priced. Without doubt, we will stay at this lovely hotel again when we are next time in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexey S., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. No words can express how thankful we are for your kindy words and your experiece at Restaurant APRON! We will happily forward your feedback to the whole team. I guess I cannot thank you enough for your amazing words about your stay in our hotel, but mostly for your words about our staff! In the name of all the head of departments and our general manager I can assure, that our employees make us very proud every day, and that this feeling you got during your stay is the most important goal to every single one of us. We cannot wait to welcome you back! With best regards from Vienna, Sabrina Sumetsberger Front Office

Scotland29 Families - 04/11/2018 AccorHotels certified review
« Nice hotel, friendly staff.... »

The hotel itself was spotlessly clean, staff were lovely and rooms were spacious and well maintained daily. Breakfast wasn’t great however as there were often limited choices of hot produce available (should have pancakes/french toast available every morning!). Also, lack of English channels on rooms tv - although it was a smart tv the settings had been tampered with so you could t connect to WiFi and watch YouTube etc. Overall an 8/10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joel B., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. Hope to see you again! Best wishes from vienna, Sabrina Sumetsberger

Anonymous Friends - 04/11/2018 AccorHotels certified review
« Great hotel - amazing staff »

Overall the experience was great - loved the location of the hotel, your staff were amazing and the included breakfast - superb! Perhaps the only negative was the temperature - the hotel was overly warm, and the a/c in the rooms was ineffectual so it made it quite hard to sleep. Other than that - would def be back!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jason W., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. I guess I cannot thank you enough for your amazing words about your stay in our hotel, but mostly for your words about our staff! In the name of all the head of departments and our general manager I can assure, that our employees make us very proud every day, and that this feeling you got during your stay is the most important goal to every single one of us. With best regards from Vienna, Sabrina Sumetsberger Front Office Manager

esmirnov1 Family - 04/11/2018 TripAdvisor review
« A very decent hotel in a prime location with the excellent Restaurant APRON »

It is a very decent hotel, especially considering the price we paid for our stay, in a prime location close to all places of interest and landmarks, museums and monuments in the charming city of Vienna. Of course, the rooms and especially the bathrooms are a bit (or maybe even not a bit) dated, though they do the job. Air-conditioning/heating could not be manually adjusted much but it was quite enough for us. However, what makes this hotel special is its wonderful staff always friendly and willing to help. Particularly, we were impressed by the restaurant staff which made two our evenings very memorable. The restaurant which has recently been refurbished and, as we understood, re-branded is worth the visit itself, even if you are not staying at the hotel - the food is delicious, beautifully presented and reasonably priced. Without doubt, we will stay at this lovely hotel again when we are next time in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for writing such a fantastic review! It makes me happy that your experience in our restaurant was nothing less than perfect and that you enjoyed the stay with us. We can't wait to welcome you back! Kind regards, Julia Kleppernik Assistant Front Office Manager

L Business - 03/11/2018 AccorHotels certified review

Nice hotel close to the park and the metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luciana N., thank you very much for taking your time to complete our online survey and for positive feedback; we really appreciate it. I am very glad to read that you have enjoyed your stay and could take advantage of our central location. I hope you had a safe trip back to home. It will be a great pleasure to welcoming you back soon. Kind regards, Zsofia Ragats Shift Leader Front Office

R K. Business - 02/11/2018 AccorHotels certified review
« R k. »

Very nice hotel, easy to walk to city centre and wien mitte. Only one thing I could fault would be faulty shower head which I reported but wasn't acted upon. I would certainly consider staying there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond k., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. Thank you for your valuable feedback and for sharing your impressions with us - Great to hear that you had an enjoyable stay! We are looking forward to seeing you again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sumetsberger Front Office

Anonymous Business - 01/11/2018 AccorHotels certified review
« Nice hotel, friendly staff, good food »

Nothing in need of improvement. My experience was very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for taking your time in completing our survey and for your positive feedback; we really appreciate it. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery by Sofitel and that we met your expectations. It will be a great pleasure to welcoming you back soon. Kind regards, Alejandra Loucel Front Office Agent

Anonymous Couples - 01/11/2018 AccorHotels certified review
« Courtoidr »

Gentillesse, politesse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Klaus R., I am truly pleased to hear that you have had a most enjoyable stay at Hotel am Konzerthaus Vienna. I am very proud of my team indeed. I thank you for this positive comment and look forward to your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sumetsberger

Anonymous Couples - 30/10/2018 AccorHotels certified review
« Deceptive room »

Too old fashioned for the price. Insane operational organization of the breakfast product placement and overall service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles-Alexandre B., thank you for taking the time to tell us about your experience at our Hotel Am Konzerthaus. Our most important goal is to give are guests a memorable stay, at the beginning from the check-in time through the stay until the check-out. I am really sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We are working a lot in order to have a perfect breakfast service in our brand new restaurant very soon. I just forwarded also your feedback to our housekeeping manager. I really hope that you had at least a fantastic time in Vienna. Kind regards, Zsofia Ragats Front Office Shiftleader

Anonymous Friends - 29/10/2018 AccorHotels certified review

Only one night stay. Easy communicating with the staff, fast check in and out. We did not know, there was a dedicated parking place of the hotel (in another street) at the time we booked using booking.com. The beds were too soft for our taste and the elevator behaved a bit strange at first, but overall we had a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Kedves Vörös C., Köszönjük szépen, hogy vette a fáradtságot és kitöltötte a kérdöívünket. Örömmel olvasom, hogy összeségében jól érezték magunkat nálunk és elégedettek voltak a szállodával. Ha legközelebb szeretnének nálunk foglalni, szívesen adunk Önöknek egy szobát a hatodik emeleten, ott másfajta matracok vannak, talán az kenyelmesebb lesz. Remélem, épségben hazaértek Magyarországra. Örülnénk, ha legközelebbi bécsi látogatásuk alkalmával is a mi szállodánkat választanák . Üdvözlettel, Ragats Zsófia Front Office Supervisor

Anonymous Business - 29/10/2018 AccorHotels certified review
« Service at the Lobby floor was excellent. The rooms was out of fashion. The room view wasn't so nice.. »

The central location of the hotel is good for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tapani R., thank you very much for completing our survey and for the attached comment. For your next stay we can with pleasure prepare a room with a nice view to the Heumarkt street. It is great to read that you could take advantage of our central location. It would be our pleasure, welcoming you back in the future. Kind regards from Vienna, Zsofia Ragats Shift Leader Front Office

A. H. Business - 28/10/2018 AccorHotels certified review
« Good, but the room seemed a bit shabby. »

I have stayed several times at the hotel, and it's fine in many ways (good location, good breakfast), but this time I noticed how shabby the room was getting. The sink stopper didn't work, the door on the cupboard of the mini bar/fridge was almost coming off the hinges, the curtains were insufficient to cover the windows and keep out the light and also seemed in bad shape (the strings at the top were all a mess). The bed was also too soft for me, but that's a personal preference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Angela H., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sumetsberger

Eleanor Couples - 27/10/2018 AccorHotels certified review
« Excellent location and beautiful rooms »

We loved your hotel as it was very central but quiet. The only negative was that we stayed for 3 nights and each day the breakfast which was included was exactly the same. It would have been nice to see a different selection of local pastries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleanore C., thank you very much for taking your time to complete our online survey and for positive feedback; we really appreciate it. I am more than happy to read that you loved our hotel and you could take advantage of our central location. Thank you also for sharing your opinion regarding our breakfast buffet. I forwarded your email to our chef. We do normally a seasonal changes, but it is a good idea to have more local pastries. :) I hope you had a safe trip back to home. It will be a great pleasure to welcoming you back soon. Kind regards from Vienna, Zsofia Ragats Shift Leader Front Office

Nikolaos L. Business - 27/10/2018 AccorHotels certified review
« Less satisfied from previous stays »

When I arrived ony room that I was told it was available was on the first floor by the road with two small single beds. I returned to the reception and didn’t accept it. I was given then room 431 which is an average room, compare to a deluxe. When it was proposed to me to change I have already unpacked and didn’t feel to repack since i was tired from business trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nikolaos L., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zsofia Ragats Front Office

Martin S. Business - 26/10/2018 AccorHotels certified review
« Good city centre hotel. Poor air conditioning (doesn't work in the room) and the room toilets should be updated as they are configured backwards and are obsolete. »

Good service. Bar area could do with improving and more staff during the conference. Room was comfortable apart from the air conditioning system which doesn't work - it is set centrally we found out after much discomfort. Too hot due to unseasonable weather. The bathroom toilet was also of a poor design and I don't understand why anybody would have a toilet pan in this configuration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin S., Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrina Sumetsberger

F. G. Couples - 24/10/2018 AccorHotels certified review
« as expected »

positive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. F., I guess I cannot thank you enough for your amazing words about your stay in our hotel, but mostly for your words about our staff! In the name of all the head of departments and our general manager I can assure, that our employees make us very proud every day, and that this feeling you got during your stay is the most important goal to every single one of us. With best regards from Vienna, Sabrina Sumetsberger Front Office

L. Business - 23/10/2018 AccorHotels certified review
« Commercial Manager »

I will never stay at a hotel without a gym or fitness centre, as this is important for me. Unfortunately, as it was a 4 star hotel, I thought it would be normal in this modern day in a modern city like Vienna for 4 star hotels to have a gym or fitness centre. In my future business trips to Vienna, I will no longer stay at Hotel am Konzerthaus for this reason, as there are a few other neighbouring hotels nearby like the Hilton with an excellent gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haley L., Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus Vienna - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are planning to refurbish the rooms and getting a fitness room and wellness area for the next future, because we are well aware of modern guests expectations. Anyway we are always happy to recommend gyms and alternatives to practice sports nearby. With kindest regards, Dafne Hauck Front Office Manager

Fally R. S. Families - 22/10/2018 AccorHotels certified review
« Our experience was okay »

The staff was friendly. The food was good. Not much of a selection at breakfast compared to the other hotels we stayed at on this trip. Did have one little spider crawling around on the floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. R., first of all i want to thank you for your feedback. I am really sorry that our breakfast did not match your experience this time. Our breakfast offers seasonal and regionial produkts the entire year, but i will forward your comment to our chef to doublecheck the breakfast offer. I am also really sorry about the spider on the floor, please be so kind and let us know immediatly to let the spider into the nature at that time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Civaj Ass. Front Office Manager

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