Hotel Am Konzerthaus Vienna MGallery 4 stars

TripAdvisor rating 4.5/5 3,147 reviews
Hotel Am Konzerthaus Vienna MGallery
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Room 1

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Hotel extras

  • Be inspired by the Viennese Art Nouveau and Klimt paintings in your room.

  • For music lovers the Konzerthaus is just across the road.

  • Discover fine dining at Apron, with 2 Gault-Millau toques.

  • Free mineral water, wifi, coffee and tea in the rooms.

  • Concierge and porter service as well as on-site underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Jogging track (Nearby)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Am Konzerthaus Vienna MGallery

Am Heumarkt 35-37
1030
vienna
austria

Tel: +431716160

Fax: (+43)1/71616844

Contact email

Check-in from 14h00

Check out up to 12h00

  • CITY BUS :   4A LISZTSTRASSE

  • STADTPARK :   U4 STADTPARK

  • U4 :   U4 STADTPARK

  • CITY TRAM :   D,2 SCHWARZENBERGPLATZ

  • SCHWARZENBERGPLATZ :   D,2 SCHWARZENBERGPL.

  • By plane

    VIENNA SCHWECHAT At 20km / 12 miles - Shuttle paying

  • By car

    A22 At 15km / 9 miles

  • By car

    LANDSTRASSE A2 At 4km / 2 miles

  • By car

    WESTAUTOBAHN A1 At 15km / 9 miles

  • By train

    WIEN SUEDBAHNHOF At 2km / 1 miles

  • By train

    WIEN WESTBAHNHOF At 6km / 3 miles

GPS :48.199693, 16.377311

Our accommodations

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location. Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

Superior Room with king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with king-size bed

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Superior Room With 2 Single Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Mini Bar

Superior Room with single bed

  • Max. number of persons: 1
  • Area: From 19
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

APRON

Type of cuisine: Bistronomy

Bistronomy with 2 Gault Millau toques for uptown tastes: A modern interpretation of Austrian cuisine with an international touch.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

APRON

Photo non contractuelle / Strictly non binding

Our bar has something for everyone, from fantastic cocktail creations to elegant glasses of wine. Experience bistronomy at its finest.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 91

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,693 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,147 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Julian H.

Customer review rating 4.4/5

Julian H. Families - 11/08/2019 AccorHotels review

Great location to stay for all of vienna's main attractions. Great service and excellent breakfast.

Great location

Customer review rating 4.4/5

Manfred G. Solo - 10/08/2019 AccorHotels review

Mostly stay at this hotel when in Vienna. Even though the lobby has been renovated, the rooms are long overdue for upgrade. The location is perfect, the staff is very helpful. Would like to highlight the performance of a lady at reception Alejandra (?) Always super friendly, professional, efficient and remembers guests names. Top! New breakfast set up is chaotic at times, especially during summer tourist season as staff struggle to cope. Hope the rooms will be done soon.

Very central hotel

Customer review rating 4.4/5

Deborah B. Friends - 08/08/2019 AccorHotels review

We had a lovely recent stay. Helpful staff, great rooms and very centrally located.

Pleasant

Customer review rating 4.4/5

Dave F. Friends - 07/08/2019 AccorHotels review

Comfortable room and bed. Very nice and pleasant staff. Nice hotel

Good : reception and breakfast buffet and Bad : housekeeping

Customer review rating 4.4/5

Rosa Families - 07/08/2019 AccorHotels review

Reception desk and breakfast buffet were really good, but house keeping doesn't make rooms clean.

OK

Customer review rating 4.4/5

-- Business - 06/08/2019 AccorHotels review

OK, was only for one night.

Good business hotel near the office

Customer review rating 4.4/5

Galina Business - 05/08/2019 AccorHotels review

Very comfortable staying, delicious breakfast, guest-friendly reception desk

perfect location to explore the city

Customer review rating 4.4/5

Peter Families - 05/08/2019 AccorHotels review

Very attentive staff and an overall great experience. Nothing was too much for the staff.

hotel bien situé, accueil agréable et personnel efficace.

TripAdvisor rating 4.5/5

Pierre R Couples - 05/08/2019 TripAdvisor review

Close to the city center with public transportation very near. Staff is kind and efficient. The room is large , with classic decoration, and well equipped (water boiler + coffee machine). Nice experience.

Dear Pierre! Thank you very much for taking the time to share your experience at the Hotel Am Konzerthaus with us. We are really happy to hear that you enjoyed your stay in Vienna. It will be a pleasure for us to welcome you back and to fulfill all your expectations! Kind regards, Julia K. – Hotel Am Konzerthaus

Great staff

Customer review rating 4.4/5

To Solo - 03/08/2019 AccorHotels review

The staff at the reception are extremely helpful.

Dear Taka O., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CSilla SZepvoglyi Front desk agent

Great Service

Customer review rating 4.4/5

Anonymous Families - 01/08/2019 AccorHotels review

Great location and service. The hotel rooms may need some small "love and care" but service was great!

Dear David K., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Csilla SZepvolgyi Front desk agent

Loved the hotel but rooms needs to be refurbished

Customer review rating 4.4/5

Mirelle Solo - 01/08/2019 AccorHotels review

My sister & I had a wonderful 4 days at the hotel. We loved the bar , dining room & also the reception area. Beds very so comfortable that we didn't want to get out of bed in the morning. Staff were very friendly & attentive. Only grip was the rooms neeedsto be refurbished. Not happy that they didnt have Nespresso original capsulules to use with the Nespresso Machine they had in the room. We love our Ristretto every morning and we disappointed they used a cheaper band. As a result we bought our own capsules. I think if you have Nespresso Machine in all the rooms you should use the capsules to match. The food in the restaurant was fabulous.!

We consider your location excellent but the Customer service when we encountered problems with our stay were not addressed satisfactorly

Customer review rating 4.4/5

Anonymous Friends - 31/07/2019 AccorHotels review

We initially considered location of Hotel excellent but the problems we encountered with our room were not addressed by the senior members of staff despite requesting their attention on this.

Dear Mrs. K., Thank you for taking the time to respond to our survey. I am sorry that your experience at the Hotel am Konzerthaus was not a positive one. If the reaction of our employees to the problem of the ants in the room did not seem to reflect the gravity of the happening, I would like to apologize and to ensure you that necessary measures have been taken. It was a very unlikely, unfortunate event. Should you wish to tell us more about what could have been done better, please do not hesitate to reply to this email or to get in touch with us anytime! I sincerely regret this unfortunate happening and hope that we will have the chance to better welcome you in the future! Kindest regards, Elisa Masina, Senior Shift Leader Front Office

A quaint hotel

Customer review rating 4.4/5

Anonymous Business - 25/07/2019 AccorHotels review

A quaint hotel coupled by friendly staff.

Dear Shenan C., Thank you very much for completing our survey and for choosing the Hotel am Konzerthaus Vienna - MGallery by Sofitel. I am happy that you enjoyed your stay here in Vienna and we will be very glad to welcoming soon to our hotel. Sincerely, Csilla SZepvolgyi Front desk agent

Old room but good restaurant

Customer review rating 4.4/5

Kye Couples - 25/07/2019 AccorHotels review

Less than I expected on MGallery. Consistent room design but not so neat. Comfortable bed but carpet worn out. Excellent restaurant!

Dear Kye Hong L., Many thanks for taking your time to complete our online survey and for choosing the Hotel am Konzerthaus Vienna - MGallery Collection. We appreciate your feedback and apologize for the inconvenience you may have had. It would be our pleasure to welcome you back in our hotel. Sincerely CSilla Szepvolgyi Front desk agent

Nice room revery quiet with a good bed.

Customer review rating 4.4/5

Charles L. Couples - 25/07/2019 AccorHotels review

Good location with a good staff. The breakfast was great and we ate lunch at the hotel. The location was good as we travel to the hop on bus to tour the city. When my wife and I visit Vienna again we will most definitely stay in this hotel.

Dear Charles L., We would like to thank you so much for taking the time to complete our online survey and for choosing the Hotel am Konzerthaus Vienna - MGallery Collection. Your lovely comment about your stay, our staff and the hotel really made us smile, we really appreciate it. We hope you had a great time in Vienna and it would be our pleasure to welcome you back in our hotel. Sincerely CSilla Szepvolgyi Front desk agent

Underwhelmed

Customer review rating 4.4/5

Tetto Solo - 25/07/2019 AccorHotels review

Arrived at 12pm to drop my bag, was advised the room will be ready by 2pm. Came back at 3pm, room still wasn't ready, had to wait for my room to be cleaned. Eventually got into the room and found only a single bed, went back to reception to show booking confirmation of room with king size bed, was advised hotel fully booked so can't make any changes. Was given a drink voucher for 1 drink to compensate. Not impressed at all.

Dear Mr. L., Thank you for taking the time to respond to our survey. Allow me to express my deepest apology for the mistake with the room assignment. I am afraid that an error in the system caused an overbooking in the category you reserved. Please be ensured that the comfort of our guests has highest priority for us, especially of our Accor Members. We would love to have the chance to better welcome you in the future and upgrade you in one of our De Luxe rooms. Please just write me an email a couple of days before your next visit to Vienna and we will make sure to give you the unforgettable experience that every guest deserves. Should you wish to tell me more about your stay, do not hesitate to reply to this email: I personally remain at your disposal for any further question. I wish you a lovely evening and send you my best regards from Vienna. Sincerely, Elisa Masina, Senior Shift Leader Front Office

Good stay.

Customer review rating 4.4/5

G. Couples - 23/07/2019 AccorHotels review

Very good staff and waiters. Our room however was well used and, after complaining about the state of chairs and dirty carpet, the chairs were replaced. Better cleaning before arrival should be carried out by the housekeeping team.

Dear Mrs Anna G., Many thanks for taking your time to complete our online survey and for choosing the Hotel am Konzerthaus Vienna - MGallery by Sofitel. We appreciate your feedback and apologize for any inconvenience you may have had. We have noted down your feedback and it would be our pleasure to welcome you back in our hotel. Sincerely, CSilla Szepvolgyi Front desk agent
Customer review rating 4.4/5

N/a Business - 23/07/2019 AccorHotels review

Enjoyed my dtayt

Dear Azadeh S., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Csilla Szepvolgyi Front desk agent

Amazing check-in / reception experience, rooms can be improved

Customer review rating 4.4/5

Alexey Couples - 22/07/2019 AccorHotels review

The person (tall polite guy, we arrived late at night) who checked us in was extremely helpful and proactive about our travel needs. Rooms were okay. Sounds insulation was pretty bad (there was a girl talking on the phone outside of my room at night and I could hear everything, had to scare her away :). Also music in the bathroom did not work, poor lighting in the shower. Overall I was happy with the stay given the price I paid.

Dear Alexey L., We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, CSilla SZepvolgyi Front desk agent
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