Hotel - ibis Setubal
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Setubal Hotel

3.5/5 471 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Outdoor playground for children
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 102 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • Emergency exit map
    • 220/240 V AC
    • Radio in room
    • Opening windows
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,369 reviews

Our guest reviews for ibis Setubal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 471 reviews
Jerome Families - 26/10/2018 AccorHotels certified review
« Great price and quality »

Good value for money. Really good breakfast with a lot of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Rhodey Families - 13/10/2018 AccorHotels certified review
« cramped but okay »

Our family of 6 were split across 2 rooms that were close but not interconnected. The rooms were quite cramped but clean and okay for one night especially given the low price. No free tea-making facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Paul S. Families - 07/10/2018 AccorHotels certified review
« Mr »

Room decor could do with a refresh. Door holder on floor in room was poorely positioned with both me and wife banging foot during the night. More tourist information on local area should be made available. All staff members we came across were friendly and helpful except for one member of staff who appeared to be doing a favour rather than providing a service. Do not remmeber his name.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer , Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Graeme Couples - 26/09/2018 AccorHotels certified review
« Welcome stopover on journey south »

Comfortable bed, friendly staff. Pet made welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Joseph M. Solo - 23/09/2018 AccorHotels certified review
« great »

very friendly.........................................

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer , We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Michael S. Business - 24/08/2018 AccorHotels certified review
« Very good »

Stayed there a lot, clean and very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay in our Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Manuel P. Couples - 02/08/2018 AccorHotels certified review
« Good »

I had a good time

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL P., We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Sarah Couples - 15/07/2018 AccorHotels certified review
« Enjoyable »

Really enjoyable, friendly staff but very loud guests and room smelt strongly of cigarette smoke although it was “non smoking”

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Michael S. Business - 12/07/2018 AccorHotels certified review
« Good, clean and friendly »

I stay there regularly and have never had a complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Ricardo G. Families - 10/07/2018 AccorHotels certified review
« Good but not perfect »

No elevator, it´s hard for eldery people to take the bags to the first floor. No help was offered. You should consider having an electric car charging point on the car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Humberto N. Solo - 03/07/2018 AccorHotels certified review
« acolhedor »

agradavel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Nelson P. Friends - 25/06/2018 AccorHotels certified review
« Good Room »

I booked 2 rooms for 2 nights in this Ibis Hotel. I arrived late (around 1 A.M.) but the check-in was very fast and in no time I was sleeping in my bed. Bed was very comfortable, the room was spacious (I've been in Ibis hotels with cupboard size rooms), toilet was clean and you could move around inside it without problems (only issue was that the toilet door didn't close properly). The breakfast served don't have a huge selection of items but the selection provided has good quality and I believe the price is fair for what is provided ( I've stayed in other Ibis with less quantity/quality and paying more!) Unfortunately, although I was planning it, I didn't had the time to enjoy the outside pool that this hotel provides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nelson P., Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Ismael Families - 10/06/2018 AccorHotels certified review
« party at night from other guests that the hotel do not finish quickly....... »

too far avay from everzthing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Ricardo Couples - 04/06/2018 AccorHotels certified review
« meh »

A bit disappointing. The room could use some renovation and it smelled slightly of smoke. The toilet had a more modern and pleasing look, but the shower could not be closed and all the water leaked out to the floor. There was also only one towel per person. The lack of an elevator was a pain, as we had heavy luggage. It was nice that they quickly brought us a blanket when we asked and the breakfast was ok. The people were also nice. All things considered, it was an average experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Couples - 02/06/2018 TripAdvisor review
« Good value for Travelers »

Check in was speedy and staff was friendly. Our room was small but efficiently designed, which is what we can depend on with Ibis. The room was absolutely quiet. There was an excellent breakfast with good variety of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your kind comments regarding to your stay in Hotel Ibis Setubal. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regard,

Matt Couples - 27/05/2018 AccorHotels certified review
« Great pool, comfortable beds and attentive staff »

Good location, attentive house keeping staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer , We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Anonymous Business - 25/05/2018 AccorHotels certified review
« Positiva »

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Cliente , Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

F Families - 16/05/2018 AccorHotels certified review
« Good Hotel and Breakfast »

Right hotel: comfortable, good breakfast, and good location as a base for Lisbon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hugo Martinho General Manager Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Rafael F. Business - 27/04/2018 AccorHotels certified review
« Terrible »

No elevator in the Hotel. The room was so hot and not so clean. The air conditioning was not working, after asking to the reception, answer "we can do nothing.." Weak breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Cliente , Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Setubal. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

S Couples - 17/04/2018 AccorHotels certified review
« Comfort »

Trustworthy and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Cliente , Agradecemos os seus comentários no seguimento da sua estada no ibis Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

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