ibis Porto Gaia Hotel 2 stars

TripAdvisor rating 4.0/5 897 reviews
ibis Porto Gaia
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+ 16 Services
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Room 1

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Hotel extras

  • 24-HOUR RECEPTION DESK BUFFET BREAKFAST SERVED UNTIL MIDDAY

  • FREE WIFI THROUGHOUT THE HOTEL

  • FULLY RENOVATED AND STRICTLY NON-SMOKING HOTEL

  • LATE CHECK-OUT AVAILABLE

  • THE HOTEL BOASTS FREE PARKING AND IS LOCATED 1.9 MILES (3 KM) FROM THE PORT WINE CELLARS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Boat excursions
Business services
  • 3 meeting room(s)
  • Self service business centre

Hotel location

ibis Porto Gaia

Rua Mártir de São Sebastião, 247
Nº de Registo:540
4400-499
vila nova de gaia
portugal

Check-in from 12h00

Check out up to 12h00

  • 902 :   CHÃS

  • 903 :   903 CHÃS

  • 907 :   907 CHÃS

  • By plane

    FRANCISCO SÁ CARNEIRO At 12km / 7.5 miles

  • By car

    AFURADA At 1km / 0.63 miles

  • By train

    DEVESAS At 5km / 3.13 miles

GPS :41.144372, -8.641069

Our accommodations

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Room with twin beds, equipped with new ibis bed

  • Max. number of persons: 2
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: A partir de 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Other cooking style

Discover the ibis Kitchen; it offers simple, healthy and delicious food. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 65

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 6 people

Find out more

Our guest reviews for
ibis Porto Gaia

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,777 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

897 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Normal

Customer review rating 4.5/5

Anonymous Families - 10/08/2019 AccorHotels review

Sem nada importante digno de assinalar.

Obrigada por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma boa experiência a todos os nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Espero que já esteja totalmente recuperado. Atenciosamente, Sílvia Bastos A.D.

Very good experience.

Customer review rating 4.5/5

Ines P. Friends - 07/08/2019 AccorHotels review

Friendly staff. The breakfast was quite good and diverse.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sílvia Bastos Ass. Manager

pleasant and easy

Customer review rating 4.5/5

Anatoli Couples - 06/08/2019 AccorHotels review

comfortable with very helpful stuff

Dear Mr. ANATOLI, We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Great location and value

Customer review rating 4.5/5

C B. Families - 21/07/2019 AccorHotels review

Great location and value, clean, friendly and helpful staff, excellent breakfast spread, convenient parking.

Dear Mr. C B., We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback, mainly concerning your feedback about our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

well located

Customer review rating 4.5/5

Rodrigo Families - 14/07/2019 AccorHotels review

good. room was quite small for 2 adults and 1 kid

Exmo Senhor Rodrigo, Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Gaia, que não deixaremos de partilhar com toda a equipa. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo J Rocha GM

Poor accessibility, noisy

Customer review rating 4.5/5

Dmitry Families - 10/07/2019 AccorHotels review

The hotel is located inside the junction ring, which in itself creates a noise background. The exit to the hotel from the junction is poorly marked. The number 120, which we were given was very noisy, impossible to sleep. First, at 4 am, we were woken up by loading rubbish right under the windows of the room. Then they woke up at 5 am a truck parked under the windows, which should not be there. After changing the number to 413, the situation has improved. The staff communicates rudely, the explanations on the use of parking are not clearly given.

Dear Mr. DMITRIY, Thank you for taking the time to tell us about your experience at the ibis Porto Gaia. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo J Rocha GM

Normal

Customer review rating 4.5/5

Anonymous Couples - 10/07/2019 AccorHotels review

Normal

Exmo Senhor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Gaia. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas; por consequente, a sua opinião é para nós fundamental. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Paulo J Rocha GM

Good Hotel

Customer review rating 4.5/5

Marcio Couples - 01/07/2019 AccorHotels review

It was good experience at hotel. The staff were very helpful and have free park.

Muito obrigada pela ótima avaliação do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Sílvia Bastos A.D.

Wonderful experience

Customer review rating 4.5/5

Sasha N. Families - 27/06/2019 AccorHotels review

The staff was always friendly and helpful. The hotel is located close to mayor point of interest. The breakfast is superb. The rooms are clean and comfortable. This is the only hotel chain we use when traveling in Europe . The best quality for your money

Dear Mr. SASHA N., We very much appreciate your great comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback, mainly concerning our staff friendliness and cleanliness. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Could be better

Customer review rating 4.5/5

Antonio J. D. O. Couples - 21/06/2019 AccorHotels review

High ventilation noise, nasty smell coming out of water sinks

Obrigada desde já por contribuir com a importância dos seus comentários, para a melhoria da satisfação dos nossos clientes . Lamentamos não ter estado totalmente à altura das suas expectativas e pelo facto aceite as nossas desculpas. Compreendemos o seu reparo relativamente ao ruído e odores no WC e já estamos a trabalhar nesse sentido pois v/ satisfação é a nossa melhor recompensa. Esperamos continuar a merecer a sua preferência num futuro próximo. Atenciosamente, Sílvia Bastos A.D.

Reliable and service-driven staff.

Customer review rating 4.5/5

Paula K. Families - 20/06/2019 AccorHotels review

We got what we paid for. Value for money. Comfortable rooms. The breakfasts and restaurant could offer a little more variety. But I am comparing it to Novotel which is a higher price point.

Dear Madame Paula K., We very much appreciate your comments regarding your stay at the ibis Porto Gaia. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Fairly good

Customer review rating 4.5/5

Neil C. Families - 18/06/2019 AccorHotels review

Staff fine, breakfast fine. My only problem was that I was in 306 and , being used to living in a quiet location I did hear noises until late which disturbed mt sleep . Whether it was because I was near the lift and stairs I do not know. Plus the hotel is on the flight path from about six o'clock

Dear Mr. NEIL C., We very much appreciate your comments regarding your stay at the ibis Porto Gaia. Your feedback is very important for us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Good location

Customer review rating 4.5/5

Paul Business - 14/06/2019 AccorHotels review

This Ibis is a place where I regularly stay and it is always well presented with friendly staff a good price. The snack menu is getting better each time I go and serves well if you do not want to go out to eat.

Dear Mr. Paul, We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo J Rocha GM

Great Hotel

Customer review rating 4.5/5

Steve Couples - 12/06/2019 AccorHotels review

Very welcoming, clean hotel on the outskirts of Porto, with free parking. Nice walk into Porto, but worth a taxi ride back. Lack of decent public transport to Porto was our only issue

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sílvia Bastos A.M.

Loved Porto

Customer review rating 4.5/5

Anonymous Couples - 05/06/2019 AccorHotels review

Clean and perfectly adequate for our stay. The staff were very good especially Rita who was amazingly welcoming and friendly.

Thank you for your kind coments regarding to your stay in Hotel Ibis Porto Gaia. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Sílvia Bastos

Nice

Customer review rating 4.5/5

T. Couples - 04/06/2019 AccorHotels review

Very very clean. Helpfull staff. Comfortable room. Great breakfast. Nice garden. Far from city center. Nice way to walk to city but there are a lot of aggresive dogs in village

We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sílvia Bastos A.M.

Great stay

Customer review rating 4.5/5

Tim S. Business - 27/05/2019 AccorHotels review

Everything was just right

We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff .Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sílvia Bastos A.M.

All good except internet facility

Customer review rating 4.5/5

Anonymous Solo - 25/05/2019 AccorHotels review

I stayed there for education related work. It was extremely difficult to get continuous sufficient WiFi . Eventually I have to use my roaming data for my studies. Other than that room, staff , food all very good

Thank you for taking the time to tell us about your experience at the ibis Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sílvia Bastos A.M.

excellent place

Customer review rating 4.5/5

John A. Business - 22/05/2019 AccorHotels review

As always a great experience

We very much appreciate your comments regarding your stay at the ibis Porto Gaia. It is always a pleasure to receive positive feedback, specially when it cames from you ! I will share it ( again ! ) with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Hope to see you soon ! Sincerely, Sílvia

Very good as always

Customer review rating 4.5/5

Paul Business - 06/05/2019 AccorHotels review

Good value,good location,friendly staff who are the same for each visit. The menu is a little better and a few more choices which is welcome. The rooms are comfortable and in good condition.

Thank you very much for your great review See you soon Sérgio Bastos General Manager
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