Hotel - Mercure Rouen Champ de Mars Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Champ de Mars Hotel

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3.5/5 660 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 107 rooms
  • 107 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 840 reviews

Our guest reviews for Mercure Rouen Champ de Mars Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 660 reviews
TripAdvisor review
Couples - 05/11/2017
« No aircon »

We thought that when a hotel had aircon it would be available all year round but not here as it is only available in the Summer months...therefore this is NOT an air-conditioned hotel. Paper cups and wooden sticks to make your tea and coffee do not belong in a 4star hotel. There was no fridge in the room. Although the restaurant served some excellent oysters the rest of the offering was poor and mostly cold. Breakfast was excellent.

AccorHotels certified review
Ian Couples - 31/10/2017
« Good location, garage with electric car charging points, near motorway and town. Second room was good. »

Secure garage and charging points very important to us. Walking distance to the old town and cathedral. Easy access to the motorway. First room we were offered stank of cigarette smoke but the second room was very good, bed comfortable.

AccorHotels certified review
Peter V. Business - 30/10/2017
« Champ de Mars, Rouen »

Very bad is the smell in the room. Many more rooms smell badly and this is an often heard complaint from many of my colleagues that also stayed in this hotel. The service in the bar from Mr. Joel is excellent! His attitude is so friendly and hospital. This makes the difference in the stay!

TripAdvisor review
Couples - 30/10/2017
« A few days away in Rouen »

My wife and I stayed for 3 nights in the Mercure Rouen Champ de Mars Hotel. The staff were very friendly and helpful. The room was very clean and the hotel had a very nice atmosphere. There are other hotels closer to the centre of town, if that's your thing, but it's only a 15/20 minute walk and you're right in the centre of everything. Nice hotel and a nice few days.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your comments. We are pleased your stay was been Happy

AccorHotels certified review
David Couples - 29/10/2017
« A good stay »

We were first offered a Privilege room at the front of the hotel which was divided into two very small rooms and was on the level of the busy street. We were then offered a very spacious and quiet room with a view of the Champ. The breakfast at this hotel is excellent.

AccorHotels certified review
Gill H. Couples - 29/10/2017

Good things : friendly staff, especially in the restaurant; excellent breakfast; nice atmosphere; very comfortable bed. Bad things : car park charge; €15 charge for a pet; room décor rather dark and gloomy; carte bleu not accepted for online booking.

AccorHotels certified review
H.p. Couples - 04/10/2017

very satisfied as always

AccorHotels certified review
S. Business - 02/10/2017
« Good stay »

Enjoyed my brief stay (1 night), good breakfast. My only comments was the shower window/glass was to short and water the bathroom floor.

AccorHotels certified review
Neil Couples - 23/09/2017

Great room.

AccorHotels certified review
Claude B. Couples - 21/09/2017
« Good location.Car park difficult to negotiate though. »

Potentially good.Pity being an Accor member does not seem to give you any recognition!No welcome drink was offered,I later"begged" for it and got ONE.Why is it that in the UK you always get TWO without asking?No upgrade was offered,maybe the hotel was full.Not a good advert for Accor.

AccorHotels certified review
Ian G. Couples - 17/09/2017
« Very Good Hotel »

We stopped off at the hotel on the way to southern France. Staff were all very friendly. Room was comfortable. Restaurant was good.

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Good for a short stay »

Everything was fine

AccorHotels certified review
G. A. Couples - 11/09/2017
« Generally good »

Comfortable clean. However half eaten food being left in corridor overnight not acceptable or hygenic. And being has we have a dog with keen sense of smell it made for a disturbed night. Also night receptionist a little unfriendly. Other than this a nice stay had

AccorHotels certified review
João T. Families - 11/09/2017
« Amazing room & friendly staff »

Amazing room with huge bathroom. Very good breakfast. Very friendly staff.

AccorHotels certified review
Will S. Couples - 11/09/2017
« Overnight stay. »

We had a very pleasant overnight stay at this hotel. The room was very comfortable and we enjoyed a very good breakfast in the morning before we departed. No problems. The staff were very helpful.

AccorHotels certified review
Liudmila P. Families - 11/09/2017
« Not the best Mercure experience »

In general ok. Friendly staff, good breakfast, great location. But awful smell in the room, maybe from constant humidity, like dirty socks. the fixator in the shower was broken- couldn't put it higher. the houskeeping was entering without even knocking. cannot say it was bad, but for sure will not book it another time.

AccorHotels certified review
Alan Couples - 10/09/2017
« Good hotel in a good location »

We stayed for one night at this hotel to break our journey from the UK to La Rochelle. Our room was very good and the bed was very comfortable. The staff we met were all friendly and good at their jobs. Parking was secure and there were plenty of spaces. The only issue was that I used the online check-in and fast check out. I received and email during the night showing an estimated account for check out. This showed that we would be charged for breakfast although we had not booked this and did not intend to take breakfast in the hotel. Because of this I had to go to reception to check out anyway, so fast check out did not give me any benefit. Error like this are easier to resolve at the hotel than by phone or email after leaving, so I would not use fast check out again. We stayed at two other Accor hotels during our trip but I did not use their online check in and fast check out for this reason (I could not check in online for the other hotels without opting for fast check-out). Overall though, we are please with our stay here, but I won't be using online check in and fast check out again!

AccorHotels certified review
Brian B. Couples - 09/09/2017
« Great stopover an excellent hotel »

We found the location ideal just so close to the motorway and a short walk from Rouen town centre Room breakfast and service were just fine

AccorHotels certified review
Anonymous Couples - 09/09/2017

What we would expect from a Mercure. A clean modern motel. Somewhat inpersonal.

AccorHotels certified review
Trudy Couples - 07/09/2017
« Desilusion »

The hotel, rooms and locarion is very dissatisfying. The staff are friendly.

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