Hotel - Mercure Rouen Champ de Mars Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Champ de Mars Hotel

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3.5/5 678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 107 rooms
  • 107 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 980 reviews

Our guest reviews for Mercure Rouen Champ de Mars Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 678 reviews
AccorHotels certified review
Stephane Business - 08/02/2018
« Comfortable hotel »

Room privilège is spacious, nice bed with good linen. A bit Too dark room. Bathroom is tiny but you have all you need and it's clean. Towel could be change, a bit old and small. room service is ok, not the best. Staff very friendly and helpful. Breakfast is good. Very comfortable parking. Negative point is the hall way to the room, dirty, and old carpet. wall are also getting old. room was cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
V. Business - 26/01/2018
« ras »

excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur V., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Champ-de-Mars. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs JL HOSSIN

AccorHotels certified review
B. Couples - 23/01/2018
« Good location and good services. »

Good services and employees taking care. Hotel is clean, but a litle old and not at the expecting standard for a Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLY BASEI, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Harry B. F. Solo - 02/01/2018
« BONNE »

I have stayed there before in Rouen, and the more recent visit confirms my feelings about it; elegant building; clean as one would expect; warm and friendly; state of the art decor; room faultless ; staff friendly and helpful; good breakfast; parking for vehicle secure, no problem. Would not hesitate to recommend your Hotel to anyone wanting to stay in Rouen: will certainly return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARRY BARTLETT F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Hossin

TripAdvisor review
Couples - 29/12/2017
« City trip »

Nice location, near old part of Rouen, friendly and professional staff, cleanliness perfect, easy and fast free wireless internet connection, good breakfast and always full fruits basket at the reception

TripAdvisor review
Gordon W Couples - 25/12/2017
« Comfortable accommodation but not terribly well located »

The Mercure is a good place to stay if you are passing through Rouen and there are several good restaurants in the vicinity. On street parking was easy to find (Saturday evening) but the hotel does have well priced private parking if necessary. Staff were friendly and helpful but the rooms are a bit tired though. One suspects it will be shortly do for a major renovation. Breakfast buffet was good. The biggest problem with the hotel is the location if you want to visit the historic centre of Rouen - just a bit too far to call it convenient.

AccorHotels certified review
Fred Couples - 03/12/2017
« A great location to visit Rouen »

Helpful staff, beautiful room, close to the Center of town. We felt very welcome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRED W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

TripAdvisor review
Couples - 05/11/2017
« No aircon »

We thought that when a hotel had aircon it would be available all year round but not here as it is only available in the Summer months...therefore this is NOT an air-conditioned hotel. Paper cups and wooden sticks to make your tea and coffee do not belong in a 4star hotel. There was no fridge in the room. Although the restaurant served some excellent oysters the rest of the offering was poor and mostly cold. Breakfast was excellent.

AccorHotels certified review
Ian Couples - 31/10/2017
« Good location, garage with electric car charging points, near motorway and town. Second room was good. »

Secure garage and charging points very important to us. Walking distance to the old town and cathedral. Easy access to the motorway. First room we were offered stank of cigarette smoke but the second room was very good, bed comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Peter V. Business - 30/10/2017
« Champ de Mars, Rouen »

Very bad is the smell in the room. Many more rooms smell badly and this is an often heard complaint from many of my colleagues that also stayed in this hotel. The service in the bar from Mr. Joel is excellent! His attitude is so friendly and hospital. This makes the difference in the stay!

TripAdvisor review
Couples - 30/10/2017
« A few days away in Rouen »

My wife and I stayed for 3 nights in the Mercure Rouen Champ de Mars Hotel. The staff were very friendly and helpful. The room was very clean and the hotel had a very nice atmosphere. There are other hotels closer to the centre of town, if that's your thing, but it's only a 15/20 minute walk and you're right in the centre of everything. Nice hotel and a nice few days.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your comments. We are pleased your stay was been Happy

AccorHotels certified review
David Couples - 29/10/2017
« A good stay »

We were first offered a Privilege room at the front of the hotel which was divided into two very small rooms and was on the level of the busy street. We were then offered a very spacious and quiet room with a view of the Champ. The breakfast at this hotel is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Gill H. Couples - 29/10/2017

Good things : friendly staff, especially in the restaurant; excellent breakfast; nice atmosphere; very comfortable bed. Bad things : car park charge; €15 charge for a pet; room décor rather dark and gloomy; carte bleu not accepted for online booking.

AccorHotels certified review
H.p. Couples - 04/10/2017

very satisfied as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear HENRI P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
S. Business - 02/10/2017
« Good stay »

Enjoyed my brief stay (1 night), good breakfast. My only comments was the shower window/glass was to short and water the bathroom floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERANGERE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Neil Couples - 23/09/2017

Great room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Claude B. Couples - 21/09/2017
« Good location.Car park difficult to negotiate though. »

Potentially good.Pity being an Accor member does not seem to give you any recognition!No welcome drink was offered,I later"begged" for it and got ONE.Why is it that in the UK you always get TWO without asking?No upgrade was offered,maybe the hotel was full.Not a good advert for Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDE b., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Champ de Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JL HOSSIN

AccorHotels certified review
Ian G. Couples - 17/09/2017
« Very Good Hotel »

We stopped off at the hotel on the way to southern France. Staff were all very friendly. Room was comfortable. Restaurant was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Good for a short stay »

Everything was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIVIANE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
G. A. Couples - 11/09/2017
« Generally good »

Comfortable clean. However half eaten food being left in corridor overnight not acceptable or hygenic. And being has we have a dog with keen sense of smell it made for a disturbed night. Also night receptionist a little unfriendly. Other than this a nice stay had

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

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