Hotel - Mercure Rouen Champ de Mars Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Champ de Mars Hotel

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3.5/5 699 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 107 rooms
  • 107 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,102 reviews

Our guest reviews for Mercure Rouen Champ de Mars Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 699 reviews
AccorHotels certified review
Paul K. Business - 18/05/2018
« Very pleasant »

I like staying at this hotel as it has very friendly staff and the feel of a family owned hotel rather than part of a big chain

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JLHOSSIN

TripAdvisor review
Couples - 02/05/2018
« Rouen overnight »

Pleasant hotel with rather dull rooms. Restaurant rather expensive and our fish and chip dish was spoilt by very poor cooking of the fish. A shame since previously we have had some pleasant meals at this hotel. Cost cutting?

TripAdvisor review
Business - 15/04/2018
« Normal Mercure »

Normal Mercure, good position with parking. This time I had a single room very disappointed, more like an old ibis room. bed was uncomfortable, floor was old in plastic. Amenities were the minimum. Towels quality very poor. only one big and one small. no minibar . It is not a 4 stars ! carpet on the way quite dirty. Need renovation ! Room service was good. staff ok.

AccorHotels certified review
Steph Business - 12/04/2018
« Not a 4 stars »

I had a single room, last room, bed was hard, pillow smelling from the previous guest. Room was a 3 stars. No fridge. Room service was good as always, bit pricy. Staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JL HOSSIN

AccorHotels certified review
Anonymous Families - 02/04/2018
« efficient and adapted »

A room for a family of four, adapted in size and services (bathroom), closed to the center of Rouen. Good offer for the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUDOVIC P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Mark A. Couples - 29/03/2018
« Very convenient locatio »

Overall fine. Some technical problems with the door lock but otherwise OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

TripAdvisor review
Business - 25/03/2018
« What you would hope to expect »

Easy, simple, comfortable, friendly staff and decent location. Thumbs up. I don't have any real complaints, perhaps the car park you have to pay for and is very tight, however it is very secure. Would stay again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your comments Next time test our fitness space Best regards

AccorHotels certified review
Alain Couples - 19/03/2018
« Very comfortable bed and clean room »

Room under lit. Complimentary coffee unprintable! Room very clean, shower good pressure. Superb bed and linen. Staff helpful and efficient. Breakfast limited but perfectly adequate. A little out of city centre but only a short walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
M. P. Couples - 27/02/2018
« Excellent »

Excellent services

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Champ-de-Mars. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs JL HOSSIN

AccorHotels certified review
Frank S. Business - 23/02/2018
« Great hotel, excellent services »

As usual great hotel and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Stephane Business - 08/02/2018
« Comfortable hotel »

Room privilège is spacious, nice bed with good linen. A bit Too dark room. Bathroom is tiny but you have all you need and it's clean. Towel could be change, a bit old and small. room service is ok, not the best. Staff very friendly and helpful. Breakfast is good. Very comfortable parking. Negative point is the hall way to the room, dirty, and old carpet. wall are also getting old. room was cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
V. Business - 26/01/2018
« ras »

excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur V., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Champ-de-Mars. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs JL HOSSIN

AccorHotels certified review
B. Couples - 23/01/2018
« Good location and good services. »

Good services and employees taking care. Hotel is clean, but a litle old and not at the expecting standard for a Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLY BASEI, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Harry B. F. Solo - 02/01/2018
« BONNE »

I have stayed there before in Rouen, and the more recent visit confirms my feelings about it; elegant building; clean as one would expect; warm and friendly; state of the art decor; room faultless ; staff friendly and helpful; good breakfast; parking for vehicle secure, no problem. Would not hesitate to recommend your Hotel to anyone wanting to stay in Rouen: will certainly return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARRY BARTLETT F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL Hossin

TripAdvisor review
Couples - 29/12/2017
« City trip »

Nice location, near old part of Rouen, friendly and professional staff, cleanliness perfect, easy and fast free wireless internet connection, good breakfast and always full fruits basket at the reception

TripAdvisor review
Gordon W Couples - 25/12/2017
« Comfortable accommodation but not terribly well located »

The Mercure is a good place to stay if you are passing through Rouen and there are several good restaurants in the vicinity. On street parking was easy to find (Saturday evening) but the hotel does have well priced private parking if necessary. Staff were friendly and helpful but the rooms are a bit tired though. One suspects it will be shortly do for a major renovation. Breakfast buffet was good. The biggest problem with the hotel is the location if you want to visit the historic centre of Rouen - just a bit too far to call it convenient.

AccorHotels certified review
Fred Couples - 03/12/2017
« A great location to visit Rouen »

Helpful staff, beautiful room, close to the Center of town. We felt very welcome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRED W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

TripAdvisor review
Couples - 05/11/2017
« No aircon »

We thought that when a hotel had aircon it would be available all year round but not here as it is only available in the Summer months...therefore this is NOT an air-conditioned hotel. Paper cups and wooden sticks to make your tea and coffee do not belong in a 4star hotel. There was no fridge in the room. Although the restaurant served some excellent oysters the rest of the offering was poor and mostly cold. Breakfast was excellent.

AccorHotels certified review
Ian Couples - 31/10/2017
« Good location, garage with electric car charging points, near motorway and town. Second room was good. »

Secure garage and charging points very important to us. Walking distance to the old town and cathedral. Easy access to the motorway. First room we were offered stank of cigarette smoke but the second room was very good, bed comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ de Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Peter V. Business - 30/10/2017
« Champ de Mars, Rouen »

Very bad is the smell in the room. Many more rooms smell badly and this is an often heard complaint from many of my colleagues that also stayed in this hotel. The service in the bar from Mr. Joel is excellent! His attitude is so friendly and hospital. This makes the difference in the stay!

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