Hotel - Mercure Rouen Champ de Mars Hotel
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Mercure Hotel

Mercure Rouen Champ de Mars Hotel

12 bis Avenue Aristide Briand 
76000  ROUEN
FRANCE

640 reviews
TripAdvisor Rating Based on 640 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 121 rooms
  • 121 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 748 reviews

Our guest reviews for Mercure Rouen Champ de Mars Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 640 reviews
AccorHotels certified review
Ian G. Couples - 17/09/2017
« Very Good Hotel »

We stopped off at the hotel on the way to southern France. Staff were all very friendly. Room was comfortable. Restaurant was good.

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Good for a short stay »

Everything was fine

AccorHotels certified review
G. A. Couples - 11/09/2017
« Generally good »

Comfortable clean. However half eaten food being left in corridor overnight not acceptable or hygenic. And being has we have a dog with keen sense of smell it made for a disturbed night. Also night receptionist a little unfriendly. Other than this a nice stay had

AccorHotels certified review
João T. Families - 11/09/2017
« Amazing room & friendly staff »

Amazing room with huge bathroom. Very good breakfast. Very friendly staff.

AccorHotels certified review
Will S. Couples - 11/09/2017
« Overnight stay. »

We had a very pleasant overnight stay at this hotel. The room was very comfortable and we enjoyed a very good breakfast in the morning before we departed. No problems. The staff were very helpful.

AccorHotels certified review
Liudmila P. Families - 11/09/2017
« Not the best Mercure experience »

In general ok. Friendly staff, good breakfast, great location. But awful smell in the room, maybe from constant humidity, like dirty socks. the fixator in the shower was broken- couldn't put it higher. the houskeeping was entering without even knocking. cannot say it was bad, but for sure will not book it another time.

AccorHotels certified review
Alan Couples - 10/09/2017
« Good hotel in a good location »

We stayed for one night at this hotel to break our journey from the UK to La Rochelle. Our room was very good and the bed was very comfortable. The staff we met were all friendly and good at their jobs. Parking was secure and there were plenty of spaces. The only issue was that I used the online check-in and fast check out. I received and email during the night showing an estimated account for check out. This showed that we would be charged for breakfast although we had not booked this and did not intend to take breakfast in the hotel. Because of this I had to go to reception to check out anyway, so fast check out did not give me any benefit. Error like this are easier to resolve at the hotel than by phone or email after leaving, so I would not use fast check out again. We stayed at two other Accor hotels during our trip but I did not use their online check in and fast check out for this reason (I could not check in online for the other hotels without opting for fast check-out). Overall though, we are please with our stay here, but I won't be using online check in and fast check out again!

AccorHotels certified review
Brian B. Couples - 09/09/2017
« Great stopover an excellent hotel »

We found the location ideal just so close to the motorway and a short walk from Rouen town centre Room breakfast and service were just fine

AccorHotels certified review
Anonymous Couples - 09/09/2017

What we would expect from a Mercure. A clean modern motel. Somewhat inpersonal.

AccorHotels certified review
Trudy Couples - 07/09/2017
« Desilusion »

The hotel, rooms and locarion is very dissatisfying. The staff are friendly.

AccorHotels certified review
Anonymous Business - 07/09/2017
« Mr »

Rooms pretty average, Dinner not a great experience, food was poor and very expensive

TripAdvisor review
The_Aged_Traveller Couples - 07/09/2017
« Overnight stay. »

We had a very pleasant stay in this hotel. The staff were helpful and friendly and we enjoyed a good breakfast before we left in the morning. The hotel has onsite parking and it is in walking distance of Rouen centre.

AccorHotels certified review
Andym Couples - 04/09/2017
« Comfortable hotel in a convenient location. »

A good base to explore the city and easy to get to the autoroute to continue our journey. Good room and pleasant restaurant.

AccorHotels certified review
John H. Couples - 04/09/2017
« satisfactory »

Carpark difficult to get into and expensive. Should be free for guests.

AccorHotels certified review
Phil C. Families - 03/09/2017
« A disappointing experience, not measuring up to expectations. »

We regularly stay in Rouen, normally at the Ibis Champ de Mars, but the offer price gave us an opportunity to try the Mercure at no extra cost. On arrival I was given only one complimentary drink, whereas in Ibis I receive one per room. I was told that this is the Mercure norm. The rooms ( we had two) were comfortable enough but no better than the Ibis. The hot drink making option was welcome but came with thin and small paper cups which were impossible to hold when filled with hot water, and in my room had one tea bag and three fruit infusions, which were all dog-eared as if they had been shuffled many times. However, the bathroom facilities were a major disappointment. We had a bath with an integral shower, rather than a walk-in shower. As one of our party is an 80 year old with reduced mobility, getting in & out of the bath was difficult and the lack of any anti slip surface or mat made shower use dangerous. Also in my room (423) there was black mould behind the bath taps and an accumulation of dust on the pipework between the sink unit and the loo. The deal included breakfast but, again, this was disappointing in comparison to next door. I appreciate that the choice is greater as there is a cooked breakfast on offer. However, there were some odd quirks. When we arrived at the dining room there was no meet & greet (or checking of room number). There were no trays offered (even when we asked) so you had to make several trips to the food area for your meal, then bread, then tea or coffee, then juice. By the time you came to eat the food (which was already lukewarm [or cold in the case of the pancakes] in the serving dishes) it was cold. There was no microwave to enable re-heating. The toaster had to be stood over to avoid burning. I put an egg in the boiler and returned to find that it had been turned off as the level had dropped so mine and four other eggs were just left in an unknown state of cooking. So, all in all, it was a disappointing stay which did not meet the expectations of 'up-grading' within the Accor group. Ibis has a coffee machine offering a wider range of options. Ibis has a juice machine offering orange and apple juice without 'bits' and fresh-squeezed juice with bits. Mercure only offered bits. Many people find the texture of juice with bits unpleasant so a choice would be welcome.

AccorHotels certified review
Anonymous Couples - 03/09/2017
« Mrs j evans »

A misunderstanding concerning my booking was quickly and pleasantly dealt with by the very helpful receptionist. The room and bathroom were well equipped and exceptionally clean. The breakfast was very good, plenty of choice and beautifully displayed. The bed was very comfortable and the hotel gave us an excellent start to our French vacation

AccorHotels certified review
Andy B. Couples - 02/09/2017
« Great quality »

Great quality hotel

AccorHotels certified review
Jane K. Solo - 02/09/2017
« Unfortunate »

Unfortunately I didn't really stay with you. I arrived at your hotel at around 5:30 PM and then I went out for a walk in the town of room. As I came back to the hotel I tripped in front of the hotel and hotel property and I broke my arm and dislocated my elbow. I was taken to hospital to the emergency room and stayed there for four days.

AccorHotels certified review
Gill S. Families - 30/08/2017
« Lovely stop over »

Hotel staff very friendly and helpful, bar and restaurant lovely and food very good. Room clean comfortable and well equipped.

AccorHotels certified review
Anonymous Couples - 23/08/2017
« Well located stop on way to Calais »

Delightful staff, pleasant restaurant. A little outdated compared to other Mercures we have stayed in

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