Hotel - Mercure Rouen Champ de Mars Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Champ de Mars Hotel

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3.5/5 706 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a room that suits you from various categories: Standard Room with a single bed, double bed or twin beds or one of our Privilege Rooms.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 16 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,168 reviews

Our guest reviews for Mercure Rouen Champ de Mars Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 706 reviews
AccorHotels certified review
Michael K. Friends - 18/06/2018
« Very Good Service - only problem was that I needed to modify my booking but your computer programme failed to do this , »

Good hotel excellent service especially your reception staff. I was staying in France and I needed to modify my return booking. No hotel phone number!! This request your computer system was unable to effect. As a last resort I sent an e mail to the hotel and I was delighted to receive an answering e mail from your reception confirming the change I requested. The other reason you didn't get a 10 was your car parking arrangements are truly awful - to narrow and to many twists and turns - but realistically there is not much you can do about that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Richard J. Families - 18/06/2018
« It was very good »

Efficient check in and check out. Good dinner and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Bill Couples - 15/06/2018
« Good overnight stop »

Location is really good with easy access and it is only a short walk to the centre of the city. However the rooms are a little shabby and in need of an update. Cannot fault staff but no recognition that we are members unlike last year.

AccorHotels certified review
Ian Couples - 13/06/2018
« Mr »

Fine. Secure parking good, EV charging point good, bed comfortable, room quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
M A. Families - 12/06/2018
« Pleasant stay, good breakfast, a little expensive in comparison to previous stays at Ibis next door! »

Friendly check-in. Room just large enough for the three of us. Beds comfortable. Evening meal in the restaurant was hit and miss - good burgers and puddings, a bizarre main course from the menu du jour - overcooked lamb in a tasteless sauce with a small portion of tasteless vegetables and no potatoes or pasta to accompany it. Breakfast was lovely. I have paid almost 50 per cent less to stay next door at the Ibis though and a few extra bits at breakfast (which seemed the only difference) wasn't worth the extra money. The charge for a dog was also excessive - again cheaper at the Ibis next door. We stop off in Rouen regularly on our trip to/from the UK and in the future I will choose the Ibis every time.

AccorHotels certified review
Ste Business - 11/06/2018
« Good hotel »

Good hotel with easy parking. Restaurant is not the best, it was better sometime ago. room service was ok but no burger in room ! very strange when in all the world they do room service burger, it's a classic! Bed are ok in privilege room. Large room. Bathroom ok. staff are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In fact we dont serve Burger in room this time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
A. Families - 10/06/2018
« Nice hotel with perfect location »

I like my stay at this hotel which is not that far from city center and city landmarks. The price is reasonable in comparison with others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDULAZIZ A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN General Manager

TripAdvisor review
Couples - 04/06/2018
« Value for money »

ideally situated for sight seeing & trying the local wines & beers.. The restaurant was first class & staff couldn't be more helpful at both breakfast & dinner service. . The best Bloody Mary for miles was served in the bar !

AccorHotels certified review
Mrs M. L. Couples - 30/05/2018
« Mrs »

Very satisfied with this hotel. our room was upgraded free of charge which was an extremely nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELANIE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Dr D. C. Couples - 24/05/2018

Great trip!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Graham C. Couples - 21/05/2018

Fine, with the exception that I booked a room with a walk in shower but at check in our room had a shower in the bath! Fortunately the man on reception located one, but what if he hadn’t been able to?

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Paul K. Business - 18/05/2018
« Very pleasant »

I like staying at this hotel as it has very friendly staff and the feel of a family owned hotel rather than part of a big chain

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JLHOSSIN

TripAdvisor review
Couples - 02/05/2018
« Rouen overnight »

Pleasant hotel with rather dull rooms. Restaurant rather expensive and our fish and chip dish was spoilt by very poor cooking of the fish. A shame since previously we have had some pleasant meals at this hotel. Cost cutting?

TripAdvisor review
Business - 15/04/2018
« Normal Mercure »

Normal Mercure, good position with parking. This time I had a single room very disappointed, more like an old ibis room. bed was uncomfortable, floor was old in plastic. Amenities were the minimum. Towels quality very poor. only one big and one small. no minibar . It is not a 4 stars ! carpet on the way quite dirty. Need renovation ! Room service was good. staff ok.

AccorHotels certified review
Steph Business - 12/04/2018
« Not a 4 stars »

I had a single room, last room, bed was hard, pillow smelling from the previous guest. Room was a 3 stars. No fridge. Room service was good as always, bit pricy. Staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANE M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Champ-de-Mars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JL HOSSIN

AccorHotels certified review
Anonymous Families - 02/04/2018
« efficient and adapted »

A room for a family of four, adapted in size and services (bathroom), closed to the center of Rouen. Good offer for the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUDOVIC P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
Mark A. Couples - 29/03/2018
« Very convenient locatio »

Overall fine. Some technical problems with the door lock but otherwise OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

TripAdvisor review
Business - 25/03/2018
« What you would hope to expect »

Easy, simple, comfortable, friendly staff and decent location. Thumbs up. I don't have any real complaints, perhaps the car park you have to pay for and is very tight, however it is very secure. Would stay again for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your comments Next time test our fitness space Best regards

AccorHotels certified review
Alain Couples - 19/03/2018
« Very comfortable bed and clean room »

Room under lit. Complimentary coffee unprintable! Room very clean, shower good pressure. Superb bed and linen. Staff helpful and efficient. Breakfast limited but perfectly adequate. A little out of city centre but only a short walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Champ-de-Mars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JL HOSSIN

AccorHotels certified review
M. P. Couples - 27/02/2018
« Excellent »

Excellent services

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Rouen Champ-de-Mars. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs JL HOSSIN

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