Hotel - Mercure Mulhouse Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Mulhouse Centre Hotel

4.3/5 737 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 4.5  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00
    • Opening hours : Week-end 12:00-14:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a range of room categories: the renovated Superior Room (double bed or 2 single beds), the Standard Room, or modular Privilege Room with a higher level of comfort (double bed or 2 single beds).

  • 92 rooms
  • 87 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 737 reviews

Our guest reviews for Mercure Mulhouse Centre Hotel

100% genuine reviews from our guests

Find out more
Rob A. Couples - 02/06/2018 AccorHotels certified review
« nice hotel »

Everything was good apart from no bath in our en-suite. The room was discribed as having a shower and bath which was disappointing. Breakfast was excellent. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

Gareth K. Couples - 30/04/2018 AccorHotels certified review
« A weekend break »

We chose the hotel because of its location. Arrival only restricted by the search for the car park entrance and the interesting parking. The reception staff we very friendly and efficient. The room was very clean and well prepared. The only negatives were the absence of a toilet brush, plastic glasses and paper cups for coffee . We eat in the restaurant on both nights, the staff were excellent and the food was very good. We arrived for breakfast at around 0920 on both mornings to find the ravages of the coach trips and party groups. The staff had obviously decided the number of residents left did not warrant any re-stocking. The staff on both mornings, without name tags, were niether helpful or welcoming in contrast to the rest of your staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

Garry P. Business - 23/04/2018 AccorHotels certified review
« Excellent hotel, great location »

This is a lovely hotel in a great location. Overlooks a lovely green area and is close to bars and restaurants yet in a quiet area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

G. Business - 01/02/2018 AccorHotels certified review

hotel correct, restauration et service restaurant mediocres

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Mulhouse Centre. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur G., en l’expression de nos sentiments les meilleurs. Gilles Geudin Directeur

M H. Solo - 01/01/2018 AccorHotels certified review
« Comfortable hotel; good staff »

Reception was easy and i was given anupgrwded room. The room was good with all the amenities i needed. Checkout was simple. The breakfast layout could have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

Jim S. Couples - 24/12/2017 AccorHotels certified review
« Nice hotel with convenient location to train station and close to shopping »

It was a pleasant one night stay. Your staff was cordial and extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear James S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

Karin P. Couples - 07/12/2017 AccorHotels certified review
« Unwelcoming alround »

The room was tiered in decoration, cold and sad in all the public spaces- - time for a make over . The bar was unwelcoming, freezing and over brightly lit . The only helpful and caring staff were the ones making up the bedrooms. Shame such a welcoming town has such a sad Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karin P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Mulhouse Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gilles Geudin Directeur

Yves Business - 05/11/2017 AccorHotels certified review
« Confortable »

Chambre confortable.

G. Families - 17/07/2017 AccorHotels certified review
« caring staff »

Suites present an acceptable comfort Menu card of restaurant is limited but products are good Staff always available and taking care

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdelkarim G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gilles Geudin Directeur

Anonymous Couples - 06/05/2017 AccorHotels certified review

I made comment on Trip Advisor re booking as an Accor member and being put into room 118 with peeling paint and a fantastic view of the carpark.

Anonymous Families - 17/04/2017 AccorHotels certified review

Overall a good experience. Friendly and fast check in/check. Room was clean and suitable for the purpose although the space where the third bed was located was a bit too tight. Noise isolation of the room should be improved (noise from the street can be clearly heard particularly at early morning). Good average breakfast. Location of the hotel is ideal.

Anonymous Couples - 12/04/2017 AccorHotels certified review

Weekend stay; hotel personnel has upgraded our rooms from superieure to privilege what brought us more benefits and comfort; rooms are large and proper.

Anonymous Business - 08/03/2017 AccorHotels certified review

Perfectly satisfactory

Anonymous Solo - 07/01/2017 AccorHotels certified review

Nice staff, clean room. Missing in the room : - Toilet brush Missing in the hotel : - Sauna - Fitness room

Anonymous Couples - 13/12/2016 AccorHotels certified review

Booked two nights in a privilege room for my wife and me. Wanted to visit Mulhouse for christmas market. The good: location of the hotel is very convenient. Close to the old town, the train station (incl. TGV), convenient parking. Bed was comfortable. Nice walk-in shower. Cleaning was ok. Breakfast was ok. The not-so-good: Room was very sparsely decorated so that we actually had an echo (!) in the room, very strange and uncomfortable (maybe would need some wall decoration, paintings to 'break' the sound'). Bar was closed due to some construction work. So on the first night, we went to the restaurant to have a coffee. Although the confirmed that they have 'Cappuccino', we then had to wait very long and finally received something slightly resembling a coffee with some foam on it. Not even close!! It was very clear that the hotel caters to many big tour groups. This showed/felt in many places. One being the breakfast, which was efficient, but lacking the atmosphere. Personel was around, but seemed short-staffed. Never was asked about coffee, eggs to order,... just the stuff we usually get in 4* hotels from Accor. So all together I was rather disappointed with the overall experience, considering we paid close to 500 EUR (parking 10 EUR per day!) for two nights. Most probably I will not stay in this hotel again when going to Mulhouse again.

Anonymous Business - 09/12/2016 AccorHotels certified review

Very good hotel. Nice service. Adequate rooms.

Anonymous Business - 23/10/2016 AccorHotels certified review

Good

Anonymous Couples - 12/10/2016 AccorHotels certified review

Was fine but do not like cardboard cups for drinks in the room, very downmarket, also tea only supplied on first night. Not the best breakfast we have ever had. Bar area looked like it had not seen a duster for weeks.

Anonymous Business - 07/10/2016 AccorHotels certified review

Hotel calme. Face a la gare

Anonymous Couples - 25/08/2016 AccorHotels certified review

It was very good. However on the first morning the breakfast service was chaotic. There was very little food on display and no one was replacing it. We had to ask the waitress for further supplies !! Other than that everything was good. I did not need access to Wi-fi so didn't use it !!

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