Hotel - Hôtel Mercure Mont Saint-Michel
Mercure Hotel Mercure Hotel

Hôtel Mercure Mont Saint-Michel

4.0/5 1,556 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Choose between a room with a large bed, twin beds or three single beds.

  • 100 rooms
  • 86 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,030 reviews

Our guest reviews for Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,556 reviews
Bruce Solo - 18/03/2019 AccorHotels certified review
« Great location »

The hotel is one of a group in the protected area around Mont St Michel and requires access through the security barrier which the hotel will send. The rooms are really comfortable and relaxing. There are a few restaurants nearby giving a great choice. The hotel has a restaurant that is next door and also open to the public, this is one of the high end places to eat so booking would be essential when the area is busy. The bar is also quite relaxing. The shuttle bus stops almost opposite for access to the Abbey, although I walked each way. I enjoyed staying here and would recommend this if visiting. There isn't much else other than the hotels or restaurants.

Timmy K. Couples - 14/03/2019 AccorHotels certified review
« Mr. Timmy K. »

Your reception doing good job, the room is clean and tidy, location is very convenient.

Remi T. Couples - 07/03/2019 AccorHotels certified review
« Barely OK »

Overall you need to improve the level of professionalism and customer attention/focus of the staff. Room fair. Food fair except the Tarte Tatin really bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience in our hotel. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Rest assured that we will work on the things you have mentionned in your comment. We are looking forward to welcome you again soon in Le Mont Saint-Michel. Kind regards, Mercure Hotel / Mont Saint-Michel

Friends getaway - 03/03/2019 TripAdvisor review
« Very nice hotel, walkable distance to Mont Saint Michel »

Excellent location; 3 minutes walk to Mont Saint Michel shuttle stop or 25 minutes nice walk to Mont Saint Michel. Good size room, very clean and quiet. Very nice breakfast. Friendly and very helpful staff.

Family - 22/02/2019 TripAdvisor review
« nice stay »

we had a nice stay for 2 nights, even so the different receptionists were not really friendly. I knew there were two different types of rooms, some a bit older at the main hotel and nicer and newer rooms at the attachement. I asked for the nicer room and got it after some discussions with the receptionist. To,get to the hotel you need a code for the gate. Imreceived that code after sending two emails, but obody told me that you need a new code everytime you leave the hotel/parking area...so I had to call the hotel for a new code while waiting at the gate. Breakfast and 3 course menue at the pré salé restaurant were delicious...friendly staff there... al in all: we had a nice stay with some minor hick ups!

Paul T. Friends - 18/02/2019 AccorHotels certified review
« Enjoyable stay spoiled by food poisoning from restaurant over the road. »

Very pleasant hotel in good location and helpful attentive staff. Directed to restaurant across the road for breakfast and also dined there. Unfortunately something we ate at the restaurant poisoned both me and my wife and we lost a day of our 3 day break.

Annie Couples - 17/02/2019 AccorHotels certified review

Wonderful location and the qualityexpected from Mercure

Pmsek Families - 12/02/2019 AccorHotels certified review
« Not equipped for medical emergency »

My husband tripped on the front mat/wet floor on arrival and split his head open quite badly. Nobody came to help or knew what to do. As a First Aid holder, I managed the situation and got them to call an ambulance after establishing that no doctor was available. The staff were sympathetic, but not aware of what to do to assist. My husband ended up with 8 stitches. I called the hotel and they did organise a taxi back to the hotel, but at no point did they check up on us. When I asked about reporting of the event they said they did not take or offer a report, which seems very odd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Please allow us to express our sincerest apologies for what happened to your husband and let us clear things up. When we saw what had occurred we did not notice it was that bad but called the ambulance right away. There was no doctor available since it was night time and as we are in the countryside. The staff gave you a compress to stop blood but the medicals said over the phone that we should wait for them to arrive. Our staff is not empowered to provide care so we couldn’t do anything else. We kindly proposed a survival cover and some water while waiting. Once the ambulance came one of our staff member helped to translate from French to English for a better understanding. When you got back to the hotel from the emergencies we asked if everything was alright as well as during check-out. We are truly sorry you have felt that way and hope your husband is recovering well. We wish you had a nice end of your trip in France. Best Regards, Mercure hôtel / Mont Saint-Michel

Juan Friends - 11/02/2019 AccorHotels certified review
« Excelent! »

This was great! The location is awesome, the service fantastic, a well rounded up good package!

D. Couples - 07/01/2019 AccorHotels certified review
« Comfortable room, with a bit of old fashioned charm in it »

One night with breakfast and two meals at the restaurant

Chonlada W. Couples - 07/12/2018 AccorHotels certified review
« Good room, location and breakfast. »

Comfortable clean room with full facilty (nespresso machine, refrigerator,...). Breakfast very good. The shuttle bus stop in front of the hotel. Weak wifi in our room.

Lily Families - 02/12/2018 AccorHotels certified review
« Terrible instructions for access »

I never received the email containing instructions for how to access the hotel with a car. The front desk crew kept mentioning this email when I arrived even after I informed them that this was never received and I’ve wasted so much time trying to find the entrance to the hotel. Once I checked in, the rooms were very small and there was no ventilation in or near the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TANYANANT R., We are truly sorry that your did not recieved the access code, unfortunatelly it is what happens sometimes. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope that you will give us the opportunity to better serve you in the near future. Best Regards, Mercure Hotel / Mont-Saint-Michel

Andrea Couples - 17/11/2018 AccorHotels certified review
« A pleasant stay at a great location »

Positive: The room and the bathroom were quite spacious, a separate WC is always nice to have, and the door between the bathroom/restroom area and the bedroom kept the room nice and quiet. The breakfast was quite nice with lots of different choices. And the personnel was generally quite friendly and helpful. Negatives: The carpeting in the entryway of our room was in urgent need of replacement. And we found the strong overly sweet smell of the air freshener in the bathroom very unpleasant. Also, I would have expected for the personnel at the reception desk to say hello or good morning or good evening every time we entered the hotel - that was not the case.

Family - 02/11/2018 TripAdvisor review
« Very good »

All perfect, recommend for all. Next to free shuttle bus stop. Good breakfast and excellent staff. Other hotels and restaurants around. Very good comfortable and clean. River flowing behind the hotel. Nice scenic view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks you for your kind message. We hope to receive you again in

Walter Solo - 31/10/2018 AccorHotels certified review
« Great location. Great staff »

I was only there for a night but your staff made me feel welcome. Marie helped me with a small crisis and gave me a great recommendation for dinner.

D. Families - 23/10/2018 AccorHotels certified review
« Nice stay »

One night stay to visiting Saint Michel

Mr Couples - 21/10/2018 AccorHotels certified review
« Very nice hotel in a great location. »

Very nice and helpful staff. Clean, efficient room.

Joyce Families - 21/10/2018 AccorHotels certified review
« Pleasant. The room is comfortable, cosy »

Very spacious and clean room The toliet cubicle is small though.

M. L. D. Couples - 09/10/2018 AccorHotels certified review
« great experience at the Mercure MSM »

We were so thrilled to have had the experience at MSM. Very convenient to walk across and catch the shuttle. The walk there is amazingly short! Love the walk! Breakfast was convenient.

Photography G. Families - 09/10/2018 AccorHotels certified review
« Comfortable hotel with good access to the coach or horse drawn wagon to get to Mont Saint-Michel. »

Comfortable, relaxing, fun

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