Hotel - Hôtel Mercure Mont Saint-Michel
Mercure Hotel Mercure Hotel

Hôtel Mercure Mont Saint-Michel

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4.0/5 1,416 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Choose between a room with a large bed, twin beds or three single beds.

  • 100 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,526 reviews

Our guest reviews for Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,416 reviews
TripAdvisor review
siripongsari Family - 16/04/2018
« My Road Trip in Normandy »

Good location, very close to Mont Saint-Michel. Room is cleaned, breakfast is very good. However, to get to the hotel you need to get access code to pass the control gate. I would recommend others to stay here.

AccorHotels certified review
Sam Couples - 11/04/2018
« Good stay! »

Good location. Great breakfast served in room. Nice friendly staff. Clean room

AccorHotels certified review
Eileen C. Families - 06/04/2018
« It was ruined by our check in and check out experience. »

We loved the hotel, its comforts, its amenities, its comfortable beds, its great restaurant. We were greeted by a person at the front desk who advised that I was in error; that I was sent an email that gave an entry code to the gate at the entrance to town. I advised that I had received no such email and we had no idea about the code and my husband was at the gate. She gave a code to admit him. The code wouldn't work. She insisted the code should work and grudgingly gave us another code, which worked. At check-out we learned our invoice included the cost of the EXTRA code she gave us upon check-in. An additional 4 Euros was charged to us. Ridiculous. It ruined my experience in your hotel and will not be quick to return to any of your locations. I myself work in a service industry and their handling of this situation was appalling.

AccorHotels certified review
Anonymous Couples - 04/04/2018
« Comfortable convenient »

Only difficulty was we were not sent the entry code for the road barrier

AccorHotels certified review
Kent Couples - 18/03/2018
« Great Property, Great Customer Service. »

It was very pleasant. Staff was very friendly and helpful.

AccorHotels certified review
Lye H. H. Couples - 15/03/2018
« As we had expected, but we had some problem in getting through the barrier when we arrived »

We were quite pleased with the quality of room and the overall environment. The procedure for entering the area could be made less painful for the guest who are not aware that you need a code for the barrier. I’m very disappointed by the experience I had at the barrier as it was pouring rain and I did not have the hotel number handy.

AccorHotels certified review
Elena Solo - 13/03/2018
« 4 star hotel - at real life is like 2 star hotel »

4 star hotel - at real life is like 2 star hotel

AccorHotels certified review
Kanako Families - 11/03/2018
« The bathroom issue »

I didn't figure out how to use the shower room. My husband took it with my daughter, but water spread over the floor and became slippery. I wonder why there's no a shower curtain or glass wall surrounding the shower space.

AccorHotels certified review
Mauricio C. Families - 10/01/2018
« Excelent. »

Vera good.

TripAdvisor review
Friends getaway - 07/01/2018
« Perfect location »

I would like to say that this hotel is very convenient to either walk or take a bus to Mont Saint Michel. I really like the window view that I can see both river and the infinite view. The breakfast is very full of variety of food and fruit, especially Kiwi.

AccorHotels certified review
Bill Solo - 21/12/2017
« Nice room, terrible internet, poor breakfast »

Nice room, terrible internet, poor breakfast

AccorHotels certified review
Xavier Solo - 09/12/2017
« Nothing especial »

Kind staff and nice renewed bathrooms. But the rest of the hotel looks very tired with a sad atmosphere. Breakfast wasn't very remarkable either (lack of more variety of cheese and cold cuts).

TripAdvisor review
Friends getaway - 22/11/2017
« Beware: No Elevator »

If your room is on the 2nd floor and you have a heavy luggage and cannot lift, ask to give you a ground floor room. Our beds are also a bit worn out. The bathroom has been renovated so it's very clean.

AccorHotels certified review
Julie Couples - 06/11/2017
« Excellent location for Mont St Michel visit »

Everything was ok. The room was spacious, the location of the hotel is amazing (free buses for the Mont St Michel exactly in front of the hotel every 10 minutes), car parking in front also, etc.

AccorHotels certified review
Marcelo L. Couples - 04/11/2017
« Nice stay »

Good hotel; Freezer in room; Close to bus stop; Close to stores and restaurants; Parking; Difficulty to carry heavy bags to first floor due to lack of elevators.

AccorHotels certified review
Juliea Families - 03/11/2017
« Excellent quality/location to price ratio, & customer service »

Hotel is within the perimeter of Le Mt St Michel where you can't drive -- it only takes 35 minutes (even to our 7 yo daughter) to walk to the Mont. It's clean, spacious, a little outdated but not in a bad way given the purpose of the stay (a 1000 year old building). The staff at the reception desk really made the difference for me -- they were pleasant, welcoming -- i know it's their job but in such a touristy place i'm sure they see plenty of painful touristy behaviors. Also, one of them saved my *ss by hooking me up with a local "centre medical" where i could see a doctor without an appointment for a lingering UTI. I started searching for one on Google & remembered the good old days when you would just ask a local -- this person at the desk didn't just give me the contact details, he called to make sure the doctor was there & which hours. It made for a much better experience of Le Mont St Michel. Bed was good, bathroom was clean in the right places & plenty of water pressure & on demand hot water. A bit noisy vs. other clients but nothing we couldn't sleep through. If you can book ahead of time I highly recommend -- it's a great value for the price!

AccorHotels certified review
Anonymous Couples - 26/10/2017
« Very nice hotel »

Finevstay, nice location.

AccorHotels certified review
Nazir J. Friends - 24/10/2017
« Nice convenient hotel walking distance to Mont Saint Michel. »

Very pleasant, will highly recommend. Had everything we needed

AccorHotels certified review
Cathy P. Friends - 24/10/2017
« A good choice »

This is the review I wrote for TripAdvisor: The hotel is just fine and I don't understand the reviews that say it is a pit. The only quibble I had is with the rugs in the public spaces that really could use replacement. Other than that, value for price is good and the rooms are clean, comfortable, quiet and adequately equipped. The hotel staff is extraordinarily cheerful, courteous and helpful, even by American standards. This isn't a luxury establishment and folks who expect luxury will be disappointed. That is no reason for a poor review. That said, if anyone from the hotel is reading this, it would be very helpful to carefully explain on your site the procedure for gaining entry to the area that houses the hotels that are not on le Mont-St-MIchel proper, known as la Caserne. You need a code obtained from the hotel in order to pass the gate. I'm still not sure if we could have gotten it via email the day before or if it required a phone call immediately before entry, which is what we finally did, but only after asking a woman who was acting as a sort of traffic director in the area. Then the phone call was problematic because none of the numbers we entered worked. We didn't know that 02 was the required regional code. Thank heavens for that traffic director! https://www.tripadvisor.com/ShowUserReviews-g196646-d251441-r53…-Hotel_Mercure_Mont_Saint_Michel-Mont_Saint_Michel_Manche_Basse_Normandie_Normandy.html#

TripAdvisor review
Friends getaway - 22/10/2017
« Really just fine »

It is difficult to explain a four-dot review when all the categories are 5, but here goes. The hotel is just fine and I don't understand the reviews that say it is a pit. The only quibble I had is with the rugs in the public spaces that really could use replacement. Other than that, value for price is good and the rooms are clean, comfortable, quiet and adequately equipped. The hotel staff is extraordinarily cheerful, courteous and helpful, even by American standards. This isn't a luxury establishment and folks who expect luxury will be disappointed. That is no reason for a poor review. That said, if anyone from the hotel is reading this, it would be very helpful to carefully explain ton your site he procedure for gaining entry to the area that houses the hotels that are not on le Mont-St-MIchel proper, known as la Caserne. You need a code obtained from the hotel in order to pass the gate. I'm still not sure if we could have gotten it via email the day before or if it required a phone call immediately before entry, which is what we finally did, but only after asking a woman who was acting as a sort of traffic director in the area. Then the phone call was problematic because none of the numbers we entered worked. We didn't know that 02 was the required regional code. Thank heavens for that traffic director!

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