Hotel - Hôtel Mercure Mont Saint-Michel
Mercure Hotel Mercure Hotel

Hôtel Mercure Mont Saint-Michel

4.0/5 1,538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose between a room with a large bed, twin beds or three single beds.

  • 100 rooms
  • 86 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,931 reviews

Our guest reviews for Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,538 reviews
Lily Families - 02/12/2018 AccorHotels certified review
« Terrible instructions for access »

I never received the email containing instructions for how to access the hotel with a car. The front desk crew kept mentioning this email when I arrived even after I informed them that this was never received and I’ve wasted so much time trying to find the entrance to the hotel. Once I checked in, the rooms were very small and there was no ventilation in or near the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TANYANANT R., We are truly sorry that your did not recieved the access code, unfortunatelly it is what happens sometimes. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope that you will give us the opportunity to better serve you in the near future. Best Regards, Mercure Hotel / Mont-Saint-Michel

Andrea Couples - 17/11/2018 AccorHotels certified review
« A pleasant stay at a great location »

Positive: The room and the bathroom were quite spacious, a separate WC is always nice to have, and the door between the bathroom/restroom area and the bedroom kept the room nice and quiet. The breakfast was quite nice with lots of different choices. And the personnel was generally quite friendly and helpful. Negatives: The carpeting in the entryway of our room was in urgent need of replacement. And we found the strong overly sweet smell of the air freshener in the bathroom very unpleasant. Also, I would have expected for the personnel at the reception desk to say hello or good morning or good evening every time we entered the hotel - that was not the case.

Family - 02/11/2018 TripAdvisor review
« Very good »

All perfect, recommend for all. Next to free shuttle bus stop. Good breakfast and excellent staff. Other hotels and restaurants around. Very good comfortable and clean. River flowing behind the hotel. Nice scenic view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thanks you for your kind message. We hope to receive you again in

Walter Solo - 31/10/2018 AccorHotels certified review
« Great location. Great staff »

I was only there for a night but your staff made me feel welcome. Marie helped me with a small crisis and gave me a great recommendation for dinner.

D. Families - 23/10/2018 AccorHotels certified review
« Nice stay »

One night stay to visiting Saint Michel

Mr Couples - 21/10/2018 AccorHotels certified review
« Very nice hotel in a great location. »

Very nice and helpful staff. Clean, efficient room.

Joyce Families - 21/10/2018 AccorHotels certified review
« Pleasant. The room is comfortable, cosy »

Very spacious and clean room The toliet cubicle is small though.

M. L. D. Couples - 09/10/2018 AccorHotels certified review
« great experience at the Mercure MSM »

We were so thrilled to have had the experience at MSM. Very convenient to walk across and catch the shuttle. The walk there is amazingly short! Love the walk! Breakfast was convenient.

Photography G. Families - 09/10/2018 AccorHotels certified review
« Comfortable hotel with good access to the coach or horse drawn wagon to get to Mont Saint-Michel. »

Comfortable, relaxing, fun

Neil P. Couples - 08/10/2018 AccorHotels certified review
« A perfect location for visiting mont St Michel »

Check in was quick and simple. The room was well equipped and ideal for our needs. The restaurant was excellent - good service and wonderful food.

H.w. Couples - 04/10/2018 AccorHotels certified review

It is very annoying that no code for the parking barrier is given when booking online. The phone at the parking barrier is not working. You have to park the car (paid) in front of the barrier and walk to get a code in the hotel. Very, very annoying! They offer a free parking lot in front of the hotel. That is not right. At each exit from the hotel you have to pay € 6.50!

Susan Couples - 01/10/2018 AccorHotels certified review
« Great Location, Decent Accomodations »

The room was just what we needed for an overnight to Mont Saint-Michele. Room was clean and had everything we needed.

Couples - 28/09/2018 TripAdvisor review
« Good location and friendly service »

We stayed just 1 night and found the room to be clean and adequate. It’s a basic room, but for what we needed it worked. The check-in process was easy and friendly. Location is good; within walking distance of Le Mont-Saint-Michel. There’s also a free bus that picks up and drops off right on front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks very much. It was a pleasure to receive you See you soon

H. Families - 26/09/2018 AccorHotels certified review

HOTEL SANS SURPRISE

Peter Couples - 26/09/2018 AccorHotels certified review
« Great Location »

Although the hotel is a little tired, the location is perfect. We ate one night in the restaurant and the meal was very good.

Marcie C. Friends - 15/09/2018 AccorHotels certified review
« Mrs. »

The stay at the Hotel was wonderful,the only issue was getting into the property. We were never told in any Email that we would have to use a code to get in,not having a cell phone with roaming it made getting to the Hotel difficult. When we left we were told to just input our credit card in the machine to pay. When we put the card in, the response was where was our ticket, we didn't have a ticket,eventually a lady showed up to assist us. Otherwise the stay was delightful. Thank You

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Comfortable, functional »

Room is fine for the function of sleeping after visiting Mont St Michel. Bed is comfortable. Nice having coffee/ tea in room, though paper cups a little flimsy. Breakfast was good. Staff were functional but lacking in friendliness.

Alanc Couples - 13/09/2018 AccorHotels certified review
« Comfortable Hotel - Great Breakfast »

Hotel was comfortable, clean, and efficient. It felt like a refurbished and modernised motel, but the refurbishment was very well done. Room well well equipped, bathroom was modern. Breakfast was excellent with lots of choice. This is not a small, homely, unique type of hotel, but is part of a big chain - great if you like that sort of thing. It is right beside the shuttle bus stop for the Abbey. We had no difficulties getting to the hotel (it is inside the barriers which close the roads to general visitors) as the hotel emailed us the code for the barrier the day before we visited. We were delighted with our choice of hotel and believe that it was the best hotel in Le Mont St Michel, having researched a lot before we travelled.

Isabela Z. B. Couples - 12/09/2018 AccorHotels certified review
« Never accept the room number 13!!!!! WiFi never works inside the room!!!!! »

The hotel is very nice, great localization, great breakfast......but the WiFi connection was not available inside my room (n.13). And the explanation was that the hotel was fully booked, fact that can explain low speed but not complete missing connection. As a result, all private conversations were done in the lobby. Unbelievable.....

Couples - 12/09/2018 TripAdvisor review
« Never accept the room 13 !!!! WiFi never works!!! »

The hotel is very nice, great localization, great breakfast......but the WiFi connection was not available inside my room (n.13).And the explanation was that the hotel was fully booked, fact that can explain low speed but not complete missing connection. As a result, all private and business conversations were done in the lobby. Unbelievable.....no refund or compensation ! Additionally, even if I had informed in the day before that my checkout was planned to 06:30am, I had to wait 25minutes for an employee in the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer thank you for your comment. We are sorry for the inconvenience for your internet connection. See you soon, Thank you

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