Mercure Toulouse Centre Wilson Capitole hotel 4 stars

TripAdvisor rating 4.0/5 948 reviews
Mercure Toulouse Centre Wilson Capitole hotel
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Hotel extras

  • In Toulouse city center

  • Just 5 minutes' walk from the Place du Capitole

  • Metro station: lines A and B

  • Private car park with direct access to the rooms

  • Pierre Baudis conference center is 5 minutes away by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000
toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :   22 Jean Jaures

  • BUS LIGNE 23 :   23 Jean Jaures

  • BUS LIGNE 29 :   29 Jean Jaures

  • BUS LIGNE 38 :   38 Jean Jaures

  • Bus :   23 Jean Jaures

  • CAPITOLE :   1 Jean Jaures

  • CAPITOLE :   A Jean Jaures

  • JEAN JAURES :   B Jean Jaures

  • Métro :   Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Our accommodations

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Classic Room - 1 double bed and 1 single rollaway bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with balcony - 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Bar Lounge

Photo non contractuelle / Strictly non binding

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,690 reviews

tripadvisor

TripAdvisor Rating 4.0/5

948 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Welcoming reception, central location

Customer review rating 4.4/5

Johnjean1988 Couples - 12/09/2019 AccorHotels review

We got a very warm welcome from the ladies on reception when we arrived. The hotel is in a great location for touring the city. We benefited from an upgrade to a Privilege Room, which we appreciated. The room was well-equipped and comfortable.

Dear John, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

An excellent hotel located in excellent area

Customer review rating 4.4/5

Anonymous Couples - 11/09/2019 AccorHotels review

The hotel provided an excellent base for a city break in Toulouse.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

very good location, nice room, excellent breakfast

Customer review rating 4.4/5

Olaf Business - 09/09/2019 AccorHotels review

Nice friendly service. Good breakfast. Sometimes struggling at peak times with making dishes and cutlery available.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Fabulous hotel in the heart of Toulouse

Customer review rating 4.4/5

Kate G. Couples - 09/09/2019 AccorHotels review

We have stayed at this hotel a couple of times and on both occasions we have found the hotel to be clean and very comfortable. The staff were extremely friendly and courteous. Breakfast was plentiful and they also supplied me with gluten free bread. Parking was very convenient under the hotel no hassle at all. I would highly recommend.

Dear Gary G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Room is fine, breakfast was limited

Customer review rating 4.4/5

Anonymous Business - 07/09/2019 AccorHotels review

I was disappointed that there wasn't more vegan food for breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager
Customer review rating 4.4/5

Anonymous Business - 06/09/2019 AccorHotels review

Everything was good. The parking garage was very difficult to enter and exit.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

nice hotel - great location and good/comfortable rooms. too busy at breakfast

Customer review rating 4.4/5

Chris Business - 02/09/2019 AccorHotels review

overall very good. Check-in was a very friendly experience and we felt very welcomed. The room was good, wifi worked well and the location is great. The only issue was that breakfast was very busy on some days - it felt like the room simply wasn't big enough for the size of hotel. As a result, plates/bowls/cups were not available and there was a wait before we could find a table. By the end of the week the hotel was quieter and the breakfasts were much better

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Perfect location, very friendly and helpful staff, impeccable presentation, lovely breakfast!

Customer review rating 4.4/5

James R. Business - 02/09/2019 AccorHotels review

We had a wonderful time. The hotel is perfectly located for the old city of Toulouse with many fine cafes and restaurants nearby. The staff were all very helpful and our room suited us perfectly. We really enjoyed the petit dejeuner, such beautiful breads.

Dear James R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Excellent in almost all respects

Customer review rating 4.4/5

Ram Business - 02/09/2019 AccorHotels review

Extremely clean room, excellent housekeeping.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Very good short stay

Customer review rating 4.4/5

Deborah Friends - 29/08/2019 AccorHotels review

Very good short stay. Thoughtful room configuration ie full lengtht mirror with plug socket close Very good breakfast, with simple but good quality fruit, plain yogurt and cold meats and cheese as well as the option to cook own eggs. Very helpful staff

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Adina

Customer review rating 4.4/5

Adina Couples - 19/08/2019 AccorHotels review

Thé room amenities were inexistent! No conditioner, no shower cap, no vanity kit, nothing to clean the shoes. The breakfast was modest. Nothing was missing but the products were not replaced if they finished (I guess first come first served) For a 4* hotel I find it very very disappointing.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about amenities, we just would like to confirm you that you've reserved a standard room with few amenities included. Because amenities seem important for you, we recommend you to book a Privilege room for a next stay; those rooms include shower cap, slippers, bathrobe, body lotion, shoe shine, vanity kit, Nespresso machine, minibar included in the rate.... We are sur the Privilege room suits you better. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Family holiday

Customer review rating 4.4/5

As Families - 17/08/2019 AccorHotels review

Very good stay location was perfect, lots of restaurants and things to do nearby, rooms were spacious and modern. Staff very helpful will definitely be back if in Toulouse again. Good for families Cinema literally next door !!

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Hotel is centrally located with helpful reception staff

Customer review rating 4.4/5

Robin T. Couples - 15/08/2019 AccorHotels review

My wife and I stayed one night. We enjoyed our stay but surprised to find cardboard cups and just one sachet of coffee for each of us in the room. Head receptionist was very helpful.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Great hotel in city centre

Customer review rating 4.4/5

Nicky C. Business - 15/08/2019 AccorHotels review

Excellent location, decent rooms, a good breakfast and decent rates

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Comfortable stay and lovely personnel

Customer review rating 4.4/5

Marta Couples - 14/08/2019 AccorHotels review

I spent 3 nights at Toulouse Centre Wilson Capitole hotel. The rooms are very clean and well isolated from the noise. Breakfast is a bit poor in terms of variety, there is barely fresh fruit and most of the options are sweets. Having said that, the quality of the food was fine. The personnel of the hotel is very friendly and helpful.

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Excellent location and accommodations

Customer review rating 4.4/5

Anonymous Business - 13/08/2019 AccorHotels review

Everything was great, and the only minor issue was how small the parking garage car. I'll get a smaller car next time :-)

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Ms

Customer review rating 4.4/5

Anonymous Couples - 12/08/2019 AccorHotels review

Excellent

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Friendly staff in a conveniently located area

Customer review rating 4.4/5

Anonymous Couples - 10/08/2019 AccorHotels review

We particularly appreciated the welcome drink and it was nice to get snacks with drinks. The room was comfortable and clean. There was a problem with the shower but it was quickly fixed when we mentioned it.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Óptima

Customer review rating 4.4/5

Anonymous Families - 09/08/2019 AccorHotels review

Agradable

Estimado Señor, Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Toulouse Centre Wilson Capitole. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Emilie Renouf Front Office Manager

Feels at home

Customer review rating 4.4/5

Jun Families - 05/08/2019 AccorHotels review

Pleasantly surprised by the room space, amenities (free mini bar, smartphone compatible music player, complimentary welcome drinks) and extremely friendly staff.

Dear Jun W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager
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