Hotel - Mercure Toulouse Centre Wilson Capitole hotel
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Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda 
31000  TOULOUSE
FRANCE

718 reviews
TripAdvisor Rating Based on 718 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 84 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,131 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 718 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 18/09/2017
« Canalization problems »

The first nights I got a room that was a total disgrace - it stinked worse than a public toilet. I complained and someone tried to fix the problem, but without success. The staff put a strong parfum in the room, creating a terrible mix of canalization and flower smell. A room with such serious canalization problems should not be offered to any guest, the smell was really unbearable. Finally, for the last night I got a proper room.

AccorHotels certified review
Céline Business - 17/09/2017
« Great experience »

Perfect room (bath would have been even better!), perfect cleaning... the advice of the person at the reception desk was great. we found nice restaurants around the hotel which is very well located in the city. it's a bit disappointing that the parking is charged though.

AccorHotels certified review
Ian C. Couples - 12/09/2017
« Dr Ian C. »

Very good. Location excellent. Bed too hard.

AccorHotels certified review
R. S. Couples - 12/09/2017
« very good »

very good stay.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Another great stay »

As always Mercure is situated perfectly for the city and always clean.

AccorHotels certified review
B. Business - 11/09/2017
« Very pleased »

Overall the experience was really nice, from the colours of the decoration to the service provided. I would add if the circular door could be automatic, that would be nice. Secondly, I did not ask for a smoking room and there was a smell of cigarette near the room's door, would have been nice to avoid it. Very comfortable hotel location, really enjoyed it and felt relaxed during this period. Thank you for this.

AccorHotels certified review
Anonymous Business - 11/09/2017
« Great stay »

Nothing to complain about : comfortable, cosy and silent rooms ; friendly staff who tried to satisfy my requests; good breakfast.

AccorHotels certified review
Ms B. Couples - 09/09/2017
« just what we wanted »

Convenient location, great reception staff. Quiet, cool room with drink making facilities, fridge and safe. Perfect base to enjoy Toulouse.

AccorHotels certified review
E4short Business - 07/09/2017
« Don't take the water from the Mini Bar »

Overall a nice experience but was very surprised on check out that the small bottle of water in the mini bar was 3.60 Euro - when I asked why I didn't get one a day as I paid the same price daily and had one on check in was told I could have asked for one at the front desk. So asked for the one on my bill to be deleted and told that could not be done. So if you want more free water you need to ask at front desk and stay away from the one in the mini bar.

AccorHotels certified review
Andrew W. Business - 07/09/2017
« Convenient and enjoyable »

With the exception of the parking experience (a common factor for any hotel with guest parking in Toulouse) I fin the hotel very convenient, the staff friendly and helpful, and the rooms clean and pleasant. All of which makes for a very enjoyable stay.

AccorHotels certified review
Ashley Families - 07/09/2017
« Lovely hotel and a great location! »

Loved everything about staying in this hotel. The entire staff was helpful and courteous and the room was comfortable.

AccorHotels certified review
Antonio L. Business - 05/09/2017
« Fenomenal »

Acogedora

AccorHotels certified review
Vivienne S. Couples - 05/09/2017
« Perfect. Fantastic location »

Very enjoyable but short stay. From our first greeting at reception to the check out, everything was perfect. Stayed in a privilege room and it was very comfortable. Slept so well. Breakfast very nice. We will stay again.

AccorHotels certified review
Nank Couples - 01/09/2017
« Simple, straightforward, super convenient »

Stayed at the Mercure Toulouse City Centre. Quiet room In a busy environment, comfortable bed, clean bathroom, convenient parking, charming reception.

AccorHotels certified review
Mr H. T. E. Couples - 31/08/2017
« Good/central hotel in Toulouse »

Low key hotel but is run well ; centrally located for walks into the 'old' town ; reasonably priced ; helpful reception staff . That's all we needed . We did not use other services on offer .

AccorHotels certified review
Denise B. Families - 31/08/2017
« Excellent and extremely committed help offered when my car broke down in the parking. »

My car would not start when parked in the hotel's underground parking. Employees of the hotel, especially the handyman, Dominique, spent several hours over 2 days in order to get my car started again. I have never experoenced such excellent customer service, nor such genuine desire to help someone in need. Thank you all very, very much. I will be back now I have bought a new battery for my car!

AccorHotels certified review
Kristian W. Couples - 29/08/2017
« very pleasant stay! »

My wife and I thoroughly enjoyed our two nights at the Toulouse Wilson - in particular the beakfast team: Very friendly at that time of the day :)

AccorHotels certified review
Vivek Couples - 29/08/2017
« Good room, good breakfast and good location »

The staff is great, there is parking (although tight), the rooms are good and the breakfast is great.

AccorHotels certified review
Roy G. Families - 28/08/2017
« Very good service »

Very satisfied with all service offered

AccorHotels certified review
S M. J. Solo - 22/08/2017
« Great Location »

A very good location for seeing the principle sights of Toulouse as well as getting to and from the airport.

Our most recent 20 reviews
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