Hotel - Mercure Toulouse Centre Wilson Capitole hotel
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Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda 
31000  TOULOUSE
FRANCE

693 reviews
TripAdvisor Rating Based on 693 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 84 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,983 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 693 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Deman Couples - 13/08/2017

excellente

AccorHotels certified review
Aziz S. Couples - 13/08/2017
« Clumsy »

Was charged three times for a late check out despite being a silver member

AccorHotels certified review
Miguel Families - 12/08/2017
« Best place to be in Toulouse »

Great location, room and breakfast

AccorHotels certified review
Ed Business - 11/08/2017
« Mr Enda Kavanagh »

Good experience ,good location staff friendly ,only comment I have is that the cleaning products used to clean the room left the room smelling like a hospital .This was my first impression of the room and it was very off putting .I can see that us use a very nice scent in the corridors and the lobby area ,but the smell of cleaning product in the room was very off putting and made me want to check out straight away .However I am glad I did not as everything else was great .

AccorHotels certified review
Paula S. Couples - 09/08/2017
« Comfortable at the heart of Toulouse »

Spacious, neat and very comfortable room. The hotel is located in the heart of Toulouse which is extremely convenient when you are there for a short time. The staff is very friendly and professional. I have always stayed in this hotel whenever I am in Toulouse and I will continue to do so!

AccorHotels certified review
Arvind M. Business - 08/08/2017
« Excellent !!! »

Mr Phillip was extremely co-operative. Very good ambiance. Excellent Breakfast. I was very happy.

AccorHotels certified review
Richard C. Couples - 05/08/2017
« Very good hotel in excellent location »

Nice city centre hotel, helpful staff, nice room good breakfast, no complaints.

AccorHotels certified review
Anonymous Business - 03/08/2017

With the price offer, excellent, very fast wifi

AccorHotels certified review
Agentletravller Solo - 03/08/2017
« Friendly, Professional hotel in central position with well maintained rooms »

Everything was fine and met my expectations apart from: 1. the hotel's restaurant recommendation. Only 1 and it was the same as the Pullman hotel where I stayed last year. I assume this is "an arrangement" and from my experience last year you need to find a much better restaurant. You're in Toulouse where there are LOTS of good restaurants. Very poor. 2. Breakfast: disappointing because food ran out and was not re-stocked. Tables were not re-laid quickly.

AccorHotels certified review
P W. Couples - 31/07/2017
« Disappointing as I had mentioned it was our Anniversary and when asking about an upgrade, was told there was none but our friends who arrived later got one. »

We were disappointed as we were asked if there were any special requests. I told them it was our Anniversary weekend and I asked if there may be any treats. When we were given a room facing a metal fire escape and a wall, I was disappointed. I was even more disappointed when I went down to ask if there was a possibility of an upgrade. I was told there was none. Our friends arrived later and got a Privilege room when they had only applied for an ordinary one like us!

AccorHotels certified review
Anonymous Couples - 29/07/2017

Unfortunately not very impressed with this hotel. Small room, horrible bathroom, unbearable smell of drains in the bathroom, very very narrow access to underground parking lot, total receipe for disaster!

AccorHotels certified review
Suzi Business - 29/07/2017

Great as always

AccorHotels certified review
Anonymous Business - 25/07/2017
« friendly, clean, smooth and fun. »

I really appreciate your team at Wilson, esp. the breakfast crew.

AccorHotels certified review
Anonymous Business - 22/07/2017
« A quiet, relaxing stay at the heart of Toulouse »

The room was quiet, with a comfortable bed. The staff were friendly and always available.

AccorHotels certified review
Kathyn Friends - 14/07/2017
« The staff was pleasant, rooms are very small »

Our room was tiny and beds were extremely uncomfortable - reception staff was pleasant but breakfast servers ignored us.

AccorHotels certified review
Dd Friends - 13/07/2017
« Great stay! »

We were pleased with our location in the heart of Toulouse. The room was spacey, well equipped, quiet and a comfortable temperature.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« Pleasant weekend stay in a well managed central hotel. »

Just from the fragrance that welcome us at arrival, we realised that nothing was being left to chance. All receptionist we met were happy to solve our problems or queries. Room was always clean. Breakfast had a wide choice even though cappuccino was poor. With the current heatwave quilts could have been removed and replaced with top sheets.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Well located hotel in heart of town »

Good room in great location

AccorHotels certified review
Anonymous Business - 08/07/2017
« Solid Performance  »

Friendly receptionist, clean room and also quiet room. Very good stay!

AccorHotels certified review
Darrell W. Couples - 08/07/2017
« Very comfortable & enjoyable stay June 2017 »

Location Location, within easy walking distance to multiple attractions, the Metro subway, Taxi stand etc. Well appointed Hotel & helpful engaging staff, happier after upgrading to a suite from standard room. Surrounded by ample Cafe's & Restaurants, a great little park nearby with historical Merry Go Round. Thoroughly enjoyed visiting Museums & various Historic sites, love the architecture, such a deep of culture. The Aeronautical museum & Airbus tour is an absolute must do !! Walking through Concorde & receiving an overview of the Toulouse based aviation history very interesting or but Just walking around Capitole, drinking coffee in the cafe's and relaxing in the parks, equally thoroughly enjoyable. Certainly no complaint with the good people of Toulouse, most obliging and helpful - even to someone like me with no or woeful French at best - overall a very positive & enjoyable experience.

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