Mercure Toulouse Centre Wilson Capitole hotel 4 stars

TripAdvisor rating 4.0/5 924 reviews
Mercure Toulouse Centre Wilson Capitole hotel
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Hotel extras

  • In Toulouse city center

  • Just 5 minutes' walk from the Place du Capitole

  • Metro station: lines A and B

  • Private car park with direct access to the rooms

  • Pierre Baudis conference center is 5 minutes away by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000
toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :   22 Jean Jaures

  • BUS LIGNE 23 :   23 Jean Jaures

  • BUS LIGNE 29 :   29 Jean Jaures

  • BUS LIGNE 38 :   38 Jean Jaures

  • Bus :   23 Jean Jaures

  • CAPITOLE :   1 Jean Jaures

  • CAPITOLE :   A Jean Jaures

  • JEAN JAURES :   B Jean Jaures

  • Métro :   Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Currently, close to our hotel

Chapelle des Carmélites in Toulouse, tour

From 01/01/2011 to 31/12/2019

At 559 m

Open Air Cinema

From 05/07/2019 to 24/08/2019

At 568 m

Age of Classics! Antiquity in pop culture, exhibition

From 22/02/2019 to 22/09/2019

At 603 m

Saint-Raymond Museum in Toulouse, visit

From 01/01/2016 to 31/12/2019

At 603 m

Visiting the Jacobin convent

From 01/01/2010 to 31/12/2019

At 684 m

Peter Saul: Pop, Funk, Bad Painting and More, exhibition

From 20/09/2019 to 26/01/2020

At 1.6 km

Picasso and exile, exhibition

From 15/03/2019 to 25/08/2019

At 1.6 km

Musée Georges-Labit in Toulouse, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Haunted house in Toulouse

From 01/01/2019 to 31/12/2019

At 2.8 km

Cité de l'Espace (Space City) in Toulouse, visit

From 05/02/2017 to 31/12/2019

At 4.1 km

Our accommodations

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 single rollaway bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with balcony - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Bar Lounge

Photo non contractuelle / Strictly non binding

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90 m²

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,445 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

924 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Close to perfect

Customer review rating 4.4/5

Anonymous Business - 08/07/2019 AccorHotels certified review

I was upgraded to the privilege room, which was very nice. Also, whoever did the room service on the day did an exceptionally good job - it was so good that it is really worth mentioning. The one thing I always struggle with when staying at your hotel is the water pressure in the shower, which is really not sufficient for rinsing shampoo out of long/ curly hair.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Stay can be better with small improvement

Customer review rating 4.4/5

Abhijeet C. Business - 08/07/2019 AccorHotels certified review

My Experience with Mercure Wilson was not too good not too bad, limited breakfast menu, hassle in check in process, no drinking water in room on daily, although I like ambience and housekeeping.

Dear Abhijeet C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Lovely, genteel service in a super location in a surprising city.

Customer review rating 4.4/5

Carol C. Solo - 03/07/2019 AccorHotels certified review

Professional service, clean premises, safe surroundings. The air conditioning was very welcome oasis during the heat wave.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Short stay for business trip

Customer review rating 4.4/5

Neil Business - 27/06/2019 AccorHotels certified review

Excellent, Did not have time to use the whole of the hotel's facilities therefore cannot give full marks.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Hotel was good but room was showing signs of age

Customer review rating 4.4/5

Andrew B. Business - 27/06/2019 AccorHotels certified review

I enjoy staying at this hotel for its location and the service but the room I stayed at 102 was showing signs of wear and fatigue and needs to be updated. It was also smaller than rooms I have stayed at before. Breakfast was good and overall I am happy.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Satisfactory

Customer review rating 4.4/5

Peter Business - 27/06/2019 AccorHotels certified review

Satisfactory. Small change in breakfast larger cups for cappuccino coffee Have some well done bacon all available was on minimum level of cooked. Better quality sausages and again have some well done not everybody likes minimum cooking levels this is a comment that would admittedly apply to other hotels I have stayed at so the Mecure is no different particularly in France/Spain

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Good

Customer review rating 4.4/5

Anonymous Business - 26/06/2019 AccorHotels certified review

Ok

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod Directrice.

Very good

Customer review rating 4.4/5

Neil.s Solo - 26/06/2019 AccorHotels certified review

Very friendly & helpful reception staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Great location and friendly staff

Customer review rating 4.4/5

Sakher Business - 24/06/2019 AccorHotels certified review

The reception ladies were very helpful and nice , they made us a nice cup of coffee while we waited for our rooms , breakfast was good , rooms are small and air-conditioning was not great , working but not enough power The room that i checked in was very small and bathroom is tight did not bother me initially then I came back in the afternoon and could not stay in the room as the air-condition was not working and I am claustrophobic , so I requested to change the room and after hesitation they change my room beds and pillows are not comfortable , I had bad neck and headache from the pillows the staff were great and helpful and location is great breakfast was good and enough selections

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Comfortable, Clean & Friendly

Customer review rating 4.4/5

Dpj111 Couples - 22/06/2019 AccorHotels certified review

Pleasant Staff and in a great location for Shops, Bars and restaurants.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

fine but slow slow check out

Customer review rating 4.4/5

Kjl Business - 21/06/2019 AccorHotels certified review

Nice room, breakfast. Good location Check out in morning too slow when needing a printed invoice

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Excellent location, staff, room, and amenities.

Customer review rating 4.4/5

Anonymous Friends - 18/06/2019 AccorHotels certified review

Very correct.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Excellent choice

Customer review rating 4.4/5

Sergio Business - 17/06/2019 AccorHotels certified review

The hotel is very well localized in the center of Toulouse with easy access to public transportation. The attendants are very kind and made my stay very enjoyable

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

An effective business stay

Customer review rating 4.4/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Great location (city center, very near taxi and subway), clean room, great service, good room temperature control.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Very good hotel near capitol

Customer review rating 4.4/5

Rajesh G. P. Families - 17/06/2019 AccorHotels certified review

The hotel was extremely good, located near the capitol.The buffet breakfast was good and all shopping places are nearby.This was the best hotel i have stayed during my visit to france.

Dear Rajesh p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

perfect location

Customer review rating 4.4/5

Anonym Business - 13/06/2019 AccorHotels certified review

I'd suggest to prepare some rooms for business trip ( table + chair)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Great location, rooms neat and clean, professional staff - only negative is that the room size is somewhat on the small side!

Customer review rating 4.4/5

Rajeev P. Families - 09/06/2019 AccorHotels certified review

As above

Dear Rajeev P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Parking not convenient

Customer review rating 4.4/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Rooms and service were great, but I didn’t like the parking

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Overpriced tatty bad breakfast

Customer review rating 4.4/5

Andrew Business - 08/06/2019 AccorHotels certified review

The hotel is tired and at best is a budget hotel. Should not be charging top prices for what they are offering Breakfast a joke. Management should try and stay here and have their guest experience Staff were ok. Guys in breakfast helpful

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Excellent Service, very comfortable room and very good Breakfast

Customer review rating 4.4/5

Chris Business - 06/06/2019 AccorHotels certified review

A very quick Check-in and excellent room. Extremely good stay. Would recommend

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.
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