Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

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4.0/5 817 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 84 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,140 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 817 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Kate Couples - 18/06/2018
« Excellent hotel »

The location of this hotel is excellent. The staff were very efficient. The room was very clean and comfortable. Would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Mojo K. Business - 18/06/2018
« Great hotel in the centre »

Nice play to stay with friendly staff who take care of your needs during your stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Anonymous Couples - 17/06/2018
« Comfortable hotel in convenient location »

Good welcome on arrival. Staff were helpful. Room was comfortable. We did not eat at the hotel so cannot comment. Good location for exploring Toulouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

TripAdvisor review
Business - 17/06/2018
« Bad night sleep »

The water in my room toilet run all night , I was told the hotel was booked and they did not have another room they could move me to ,so I had to wait until the next morning for someone to fix the toilet. So I did not sleep well .

AccorHotels certified review
Art P. Business - 15/06/2018
« Very good »

Nice staff, very attentive. Great room in a very nice location. breakfast was good, a bit expensive considering what we ate, but convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Art p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Andrea C. Families - 15/06/2018
« An enjoyable stay »

We were visiting family in Toulouse and found the Toulouse Wilson Mercure Hotel a most convenient base, close to town, and within easy walking distance of major attractions and public transport. Staff were welcoming and most helpful, the breakfast was excellent, and we were upgraded to a slightly larger room which was most helpful for our longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Anonymous Couples - 14/06/2018
« No ha estado mal »

Moderadamente satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huesped, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Hôtel Mercure Toulouse Centre Wilson Capitole. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Valérie Moirod Directrice.

AccorHotels certified review
Dvaitek Couples - 12/06/2018
« Return to Mercure Wilson »

Usual great service from the front desk staff and breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Terry S. Couples - 11/06/2018
« Good, but...... »

Overall we were very pleased. The day prior to our arrival to stay, you kept 1 piece of luggage for us, whilst we visited friends near to Toulouse overnight. On arrival, the staff were very pleasant and welcoming. A few disappointments with the room. We requested feather pillows but were told no other types available, other than those provided. Did not enjoy taking a drink of coffee in our room, served in cardboard cups, and the plastic drinking cups were very poor quality. Always broke once you gripped them! Surely a 4* Hotel can and should provide better quality cups and glasses. My wife especially, but both of us, found the absence of a dressing table a nuisance. You need somewhere to put things down, and my wife likes to have a dressing table to put her make up on and to do her hair at the same place, with a mirror. This could have been underneath the television, which whilst very good, didn’t need to be so big in a relatively small room. Disappointed with the TV channels on choice. Really would have appreciated the BBC World News channel which is usually available in other countries. The quality of the breakfast, and the service of the staff, was excellent. Very effiyand very welcoming with smiling faces Despite the irritations would definitely stay again. Great central location and a nice feel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
C. Solo - 10/06/2018
« Tres bon sejour »

It was a really good experience and the staff is extremely helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Maureen C. Couples - 10/06/2018
« Mrs mauree n c. »

Great breakfast and location. Staff wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Maureen c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Frank P. Business - 09/06/2018
« It would have been a 10 if the hotel had a small business center to allow guests to print things »

It was a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Yousss Business - 05/06/2018
« warm staff, excellent service »

whenever I had a question I asked and was welcomed with a smile a will to give the best answer / solution possible Even at the breakfast, the staff were very caring. Great team Thank you!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Gregor S. Business - 31/05/2018

We enjoyed it to stay right in the heart of Toulouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

AccorHotels certified review
Anonymous Couples - 29/05/2018
« A very pleasant experience »

Everything was spot on - The room, the Mercure Toulouse Centre Wilson Capitole Team, the location and the parking facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Maria L. F. Business - 28/05/2018

I was my first time in your hotel, it was a pleasant surprise. I look at the room service menu and I found it very appealing... didn't use it this time though. Your staff contacted me about an item I forgot, that was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Luisa F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Peta. F. Families - 26/05/2018
« Great short stay in a central location »

Comfortable, central hotel with outstanding reception staff, who were bilingual and really helpful. Would recommend and stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Thomas Business - 26/05/2018
« Good service overall - infrastructure dated »

The only thing which really makes me angry about accor is that you do not get bonus points when booking through a travel agent. Completely nonsense

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Mike Couples - 26/05/2018
« Very comfortable nice-decorated hotel »

Good service, great room arrangement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Gb Business - 23/05/2018
« Best thing: toilet with walls, not glass. Tasty and variegated breakfast buffet, excellent personnel. »

A suggestion: Toilet doors should be renewed in line with the rest of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

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