Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

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4.0/5 790 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 84 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,690 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 790 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Monty Business - 16/02/2018
« Convenience for my favourite evening in Toulouse. »

Very tidy, efficient and welcoming hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Diana M. Business - 15/02/2018
« great hotel »

love the hotel. everything was great! the only thing that I didn't like it was that they took the money before my arrival without giving me the change to use another credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Anonymous Business - 14/02/2018
« Nice room, but no amenities »

The room is too nice for such a long period of stay, plus there is no bedroom slippers, no bath robe, no toothbrush..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do provide more amenities in Privilege room such as slippers, bath robe....Unfortunately you've choosen to reserve a standard room. This a shame you didn't ask us for those amenities when you were at the hotel. Please accept our sincerest apologies for not thiknking about it! We've just credited 2000 courtesy points on your loyelty card Le Club Accorhotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
A T. Business - 13/02/2018
« ok »

I stayed with you twice - first time was great - second time, I requested a room with a bath and got given a room with half a bath......when there were rooms with full bath available....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarquin G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The carpet at the reception is new, the architect design it this way, we are very sorry that you don' appreciate the design. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Yy Business - 13/02/2018
« No water bottle »

Staff says one water bottle per stay when I stayed two nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yueyu H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We do offer one bottle of water per stay and not per night. Each room provide a minibar service available at anytime when it'e not enough. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Chara T. Couples - 11/02/2018
« City break in Toulouse! »

Excellent location, clean and spacious room, excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charalampia T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
L. O. Business - 08/02/2018
« Mr »

Good but brief stay with no major issues. Some difficulty getting access to hotel parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Jjt Business - 08/02/2018
« Stayed one week end Jan to early Feb »

The staff were helpful and courteous, both in the downstairs lobby and at breakfast. Things were kept clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Steffen Business - 05/02/2018
« Great Stay as always »

Totally satisfied as with my past visits in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steffen M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Anonymous Couples - 04/02/2018

Staff very helpful the bed was a very comfortable. Location was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Robert M. Couples - 03/02/2018
« very nice hotel in great location »

pleasant room in a perfect location. all attractions including shops , cafes and bars are within minutes walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Igor Business - 02/02/2018
« Generally a good experiance; I am satisfied. »

.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur S., Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur S., nos salutations distinguées. Valérie Moirod Directrice.

AccorHotels certified review
Melanie S. Business - 30/01/2018
« Unable to sleep - would not stay again »

The room was very hot and the air conditioning was clearly not working. I set it to max each night and to the minimum temp but the room did not cool at all. House-keeping also reset all of my selections each day. This meant I did not sleep much at all during my 3-night stay. The hairdryer in my colleagues room was not working so she had to use mine each morning, with was also an inconvenience. As a group we have stayed in this hotel before and returned due to its convenient location, I think we may look else where next time as we all suffered with the hot rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We've just offered you 1500 points on your membership card LeClub Accorhotels. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Dan Business - 30/01/2018
« Somewhat dissapointed with the new style rooms »

I have stayed at the Mercure Wilson for many years, and mostly been very happy with my stay each time, however in my last stay I was very disappointed with the new room style, whereby there is no longer a proper table for Business people who need to work, only a silly wheeled table, and also no proper chair to sit in, only a soft leather chair which after an evening trying to work gave me backache. If this is the new room standard, you have descended to the same level as IBIS Styles hotels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Barry Couples - 30/01/2018
« Excellent central hotel »

Cosy hotel with welcoming reception. Quiet comfortable bedroom and quality breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Puttystuff Business - 29/01/2018
« No A/C »

No A/C room was too hot and stuffy - sleeping was impossible. Hairdryer didn't work Plug socket beside full length mirror hanging off wall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We offer you 1500 points on your membership card LeClub Accorhotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie Renouf Front Office Manager

AccorHotels certified review
P. P. Business - 24/01/2018
« I was upgraded and the stay was fine. Would be better with a view on the street rather than on the courtyard »

Good experience. Good location. Practical car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Javier M. Business - 17/01/2018
« Confortable »

Excelente, agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Javier M. Tejero, Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Toulouse Centre Wilson Capitole. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Valérie Moirod Directrice.

AccorHotels certified review
Mike S. Friends - 16/01/2018
« Great Hotel »

Location is fabulous, staff are attentive and very professional. Clean, well equipped rooms. The carpark is good and secure, though driving in and out requires a certain amount of concentration. Recommended to me by a friend, I definitely owe him a beer!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Sarah Couples - 15/01/2018
« Great weekend in Toulouse »

The hotel staff were very friendly and helpful The rooms were clean with comfortable bed The hôtel is well situated night in the centre of Toulouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

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