Mercure Toulouse Centre Wilson Capitole hotel 4 stars

TripAdvisor rating 4.0/5 921 reviews
Mercure Toulouse Centre Wilson Capitole hotel
See on a map
+ 16 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • In Toulouse city center

  • Just 5 minutes' walk from the Place du Capitole

  • Metro station: lines A and B

  • Private car park with direct access to the rooms

  • Pierre Baudis conference center is 5 minutes away by metro

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Centre Wilson Capitole hotel

7 rue Labeda
31000
toulouse
france

Tel: +33534454060

Fax: (+33)5/34454061

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS LIGNE 22 :   22 Jean Jaures

  • BUS LIGNE 23 :   23 Jean Jaures

  • BUS LIGNE 29 :   29 Jean Jaures

  • BUS LIGNE 38 :   38 Jean Jaures

  • Bus :   23 Jean Jaures

  • CAPITOLE :   1 Jean Jaures

  • CAPITOLE :   A Jean Jaures

  • JEAN JAURES :   B Jean Jaures

  • Métro :   Ligne A Jean Jaures

  • By plane

    TOULOUSE BLAGNAC At 10km / 6.21 miles

  • By train

    MATABIAU At 1km / 0.62 miles

GPS :43.604654, 1.448382

Currently, close to our hotel

Chapelle des Carmélites in Toulouse, tour

From 01/01/2011 to 31/12/2019

At 559 m

Age of Classics! Antiquity in pop culture, exhibition

From 22/02/2019 to 22/09/2019

At 603 m

Saint-Raymond Museum in Toulouse, visit

From 01/01/2016 to 31/12/2019

At 603 m

Le Marathon des mots, summer edition

From 25/06/2019 to 30/06/2019

At 680 m

Tangopostale, International Tango Festival in Toulouse

From 28/06/2019 to 07/07/2019

At 980 m

Peter Saul: Pop, Funk, Bad Painting and More, exhibition

From 20/09/2019 to 26/01/2020

At 1.6 km

Picasso and exile, exhibition

From 15/03/2019 to 25/08/2019

At 1.6 km

Musée Georges-Labit in Toulouse, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Haunted house in Toulouse

From 01/01/2019 to 31/12/2019

At 2.8 km

Cité de l'Espace (Space City) in Toulouse, visit

From 05/02/2017 to 31/12/2019

At 4.1 km

Our accommodations

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space. Or why not try our Junior Suites, spacious with a sitting area and sofa.

Classic Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 single rollaway bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with balcony - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Bar Lounge

Photo non contractuelle / Strictly non binding

Share a moment of relaxation in the cozy and intimate atmosphere of our bar lounge from 6:30am to midnight. Discover Mercure's selection of fine wines selected by our sommelier as well as a wide range of other beverages.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 90 m²

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,365 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

921 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

perfect location

Customer review rating 4.4/5

Anonym Business - 13/06/2019 AccorHotels certified review

I'd suggest to prepare some rooms for business trip ( table + chair)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Great location, rooms neat and clean, professional staff - only negative is that the room size is somewhat on the small side!

Customer review rating 4.4/5

Rajeev P. Families - 09/06/2019 AccorHotels certified review

As above

Dear Rajeev P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Parking not convenient

Customer review rating 4.4/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Rooms and service were great, but I didn’t like the parking

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Overpriced tatty bad breakfast

Customer review rating 4.4/5

Andrew Business - 08/06/2019 AccorHotels certified review

The hotel is tired and at best is a budget hotel. Should not be charging top prices for what they are offering Breakfast a joke. Management should try and stay here and have their guest experience Staff were ok. Guys in breakfast helpful

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Excellent Service, very comfortable room and very good Breakfast

Customer review rating 4.4/5

Chris Business - 06/06/2019 AccorHotels certified review

A very quick Check-in and excellent room. Extremely good stay. Would recommend

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Ideal location, and very nice' service

TripAdvisor rating 4.0/5

vastorri Couples - 04/06/2019 TripAdvisor review

Perfect location, and very nice welcome at arrival. Nice superior room with soft drinks mini bar offered. Convenient parking under the hotel, good for standard cars. Fresh fruit juice at breakfast. Coffee in the room from Nespresso

Dear client, What a pleasure to read your comment. It perfectly sums up the ambiance and philosophy of the Mercure Hotel Wilson. Your review will be highly appreciated by the TripAdvisor community, it is a perfect description of our hotel. We sincerely thank you for taking the time to write this lovely review and look forward to seeing you again soon.

not really happy

Customer review rating 4.4/5

Anonymous Business - 03/06/2019 AccorHotels certified review

too many thick carpets. I immediately had an allergy and headache. The worst was the breakfast, food presented in a small partly crowded room on small rectangular plates where the personnel always placed the fork IN the middle of the cheese, the meat and the greasy fat salmon. I told them and ask why they not put the fork aside. They ignored me and turned the fork back when I turned it to the side. Besides having to take a fat greasy fork it is not hygienic (do I know if others washed their hands? and it is thrown into the food?) The egg cooker was every day ice cold. I was told I had to turn it on myself otherwise the water would evaporate if it cooks all the time. In other hotels they refill the water. As I had to turn it on myself I could not figure out when my egg started to boil and of course when I took it out a long time later I could not eat it. It was still raw. I told the manager and he said I must have misunderstood the personnel. But I definitely have not. I mean why was it cold every day?

Dear Madam, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. Indeed, this allows us to correct our mistakes and make every effort to improve the quality of our services. I take note of the facts highlighted in your publication and it seems that the organization of our breakfast service didn't suit you. We put service cutlery on each plate and unfortunately can't correct the position of its service cutlery after each customer has used, we do our utmost to respect the rules of hygiene and change the cutlery throughout the service breakfast. The egg cooker remains off between uses, because on the one hand, it heats up very quickly and in continuous operation, it generates a lot of water vapor and condensation that annoys our customers. If your egg was raw, it's because you didn't wait for the water to boil the egg, the cooking time being calculated at that moment. I'd like to extend my sincerest apologies and look forward to seeing you again very soon at the Hotel Mercure Toulouse Centre Wilson Capitole. Sincerely, Emilie Renouf Front Office Manager

Great location and service

Customer review rating 4.4/5

Charles C. Business - 01/06/2019 AccorHotels certified review

Great location and service. Very clean rooms. Friendly service.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Perfect Location

Customer review rating 4.4/5

K.s. Business - 27/05/2019 AccorHotels certified review

Perfect Location, but expensive parking price/night. Breakfast Room too small. Bathrooms to be modernized.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.
Customer review rating 4.4/5

Anonymous Business - 26/05/2019 AccorHotels certified review

very good :-)

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Great location, comfortable hotel.

Customer review rating 4.4/5

Angela B. Couples - 26/05/2019 AccorHotels certified review

Excellent central location. Helpful staff. Comfortable room. Very tight car park.

Dear Angela B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Can be improved

Customer review rating 4.4/5

Vladan C. Business - 25/05/2019 AccorHotels certified review

Bed mattress and pillows should be much better. Rooms are very small, but this is something not possible to change. Breakfast was very good with variate of choice. Breakfast was very good.

Dear Vladan C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.
Customer review rating 4.4/5

P Business - 24/05/2019 AccorHotels certified review

Breakfast arrangements need reviewing. Too many guests and not enough tables. Otherwise stay was fine.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Comfortable and well situated

Customer review rating 4.4/5

Romu Business - 20/05/2019 AccorHotels certified review

Situated in near the capitol, it's the perfect location to visit Toulouse... Rooms are comfortable and clean. Breakfast is not bad either :o)

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

good location

Customer review rating 4.4/5

Julie Couples - 14/05/2019 AccorHotels certified review

good location. felt the hotel was a little tired.

Dear Madam, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Renouf Front Office Manager

Excellent as usual

Customer review rating 4.4/5

C. Business - 14/05/2019 AccorHotels certified review

Excellent welcome, the staff is outstanding. Very good room

Cher Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Toulouse Centre Wilson Capitole. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur C., en l’expression de nos sentiments les meilleurs. Emilie Renouf Chef de réception

3 days in Toulouse

Customer review rating 4.4/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Very good stay: comfortable hotel, excellent location, very good breakfast, friendly staff

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Renouf Front Office Manager
Customer review rating 4.4/5

Leticia R. Friends - 13/05/2019 AccorHotels certified review

The room smelled cigarette very inconvenient I had to sleep with a handkerchief with lotion on my nose I opened the window

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Further to your comment about the cigarette smell in your room, we just would like to inform you that the hotel is totally non-smoking. Anyway we deplore that you didn't ask the reception to give you another room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Quiet, Central and Fair Value Location

Customer review rating 4.4/5

Alan F. Couples - 05/05/2019 AccorHotels certified review

With a Privilege Room, we did not feel cramped. Room amenities were fine. For such a central location, it was surprisingly quiet. Breakfast was "adequate", although a bit generic. Main concern was the extremely narrow tunnel to the garage, quite scary especially on the way down.

Dear Alan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Very nice hotel

Customer review rating 4.4/5

Andy Couples - 04/05/2019 AccorHotels certified review

Good location, nice breakfast (very wide range of choice). Very comfortable bed, very quiet. There was a gilet jaune demonstration while we were staying and the security guard was very concerned for everyone's safety.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in toulouse