Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

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4.0/5 799 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 84 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,896 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 799 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 06/04/2018
« The hotel was up to our expectations. The personnel at the Reception Desk very attentive and professional. »

The hotel was up to our expectations. The double room was very quiet although a bit too small. However we appreciated having free wifi inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Doug Couples - 02/04/2018
« Enjoyable »

Very pleasant stay. Well presented rooms and a good night sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Lenn Families - 26/03/2018

Very helpful when I asked doe directions to the stadium

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

AccorHotels certified review
Claribel Business - 26/03/2018
« Great »

Excellent service and attention from all the staff working in this hotel. The rooms were well cleaned and the breakfast was good and the staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

AccorHotels certified review
Fiona Families - 25/03/2018
« Excellent comfort especially the bed with good sized bathroom and quiet room location to aid sleep! »

Very peaceful, with welcoming and efficient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Anonymous Solo - 24/03/2018
« Wonderful staff, room needs maintenance »

The staff at reception were excellent and helpful. The room needed maintenance - the shower leaked and the bathroom was dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Mark Couples - 21/03/2018
« Excellent hotel »

Nice, modern room with huge bed. Well sound proofed. Good location for shops & restaurants. The only negative was that the invoice sent via email the night before we left charged us for breakfast the following morning, when we hadn’t booked breakfast! Turns out this is some strange quirk of the system “just in case” we choose to have breakfast the next day ... very strange system. Not on our final invoice but caused us some confusion. Overall great value for money & would stay here again if we return to Toulouse in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
R L. Friends - 21/03/2018
« Great Location »

Very Central Clean and tidy Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

AccorHotels certified review
Anonymous Couples - 20/03/2018

Good location. Great staff. Modern styling. Excellent wi-fi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Anonymous Business - 19/03/2018
« Pleasant »

Nice but disappointed that there was no restaurant within the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Emmanuel F. Business - 19/03/2018
« Good experience. »

Welcome and service was very friendly, efficient and good. Room upgrade was appreciated. The room was nice, clean and convenient. The entertainment part is not so good (no VOD, no real bar with a nice atmosphere)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod Général Manager.

AccorHotels certified review
Steve Business - 19/03/2018
« Room too warm and could not cool it sufficiently, very poor first night sleep »

Car park too tight, my colleague parked with difficulty I received a VIP welcome drink voucher but there was not one for my colleague so pointless and not used Room too warm and could not cool it sufficiently

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the welcome drink, it is link to your loyalty card status. You are a silver Member but not your colleague. For a next stay, you have a remote control in each room and you can switch of the heater or lower the temperature. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Kat Business - 16/03/2018
« Great stay at Hôtel Mercure Toulouse Centre Wilson Capitole »

As always, a great stay at the hotel, providing a handy base for my business trip to Toulouse given the great location. Very nice room, great choice of breakfast options and it was excellent to have the quick check out option. Very clean hotel. Comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kat, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Christina Business - 16/03/2018
« Clean and efficient »

The room is very well organised and clean. The personel was friendly and helpful. Very nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristina, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Ken Business - 14/03/2018
« Excellent stay, bit disorganised at breakfast »

Really enjoyable, nice ,clean and tidy room with all you would expect from a modern hotel. Bit of a tight squeeze at breakfast as the hotel was extremely busy . if you can leave your breakfast until after 0900 may be a good idea and you will get a seat. apart form that excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

AccorHotels certified review
Joanne C. Couples - 14/03/2018
« Great »

Lovely hotel. Centrally located. Exceptionally clean room. I am still waiting for the original swipe of my card of more than 340 euros to be cleared though. Please do this ASAP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do confirm you that the original swipe on your card is cleared. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Shaun S. Business - 14/03/2018
« Very good »

God breakfast selection

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaun S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

AccorHotels certified review
Doug E. Business - 13/03/2018
« Great Location and Hotel »

The location of the hotel was great. The staff was exceptionally helpful and friendly. It was a very enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

AccorHotels certified review
Lyn H. Business - 05/03/2018
« Business trip to Toulouse »

This is not my first time staying at the hotel. I have always found it really pleasant and relaxing. Breakfast selection is good and the location is brilliant This hotel, subject to availability, would always be my first choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

AccorHotels certified review
Anonymous Business - 01/03/2018

I only stay and the room was quiet, functional and clean at a good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

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