Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 899 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 95 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,080 reviews

Our guest reviews for Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 899 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Alan S. Couples - 13/03/2019 AccorHotels certified review
« A very pleasant and comfortable stay »

I enjoyed the hotel, its facilities and its very central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Am Business - 04/03/2019 AccorHotels certified review

I have stayed at the Hotel Mercure Centre Wilson Toulouse for a couple of years. The hotel is still very good. ( Rooms and décor fresh and modern ). Great location to explorer the city from at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

John L. Couples - 28/02/2019 AccorHotels certified review
« Perfect stay »

The rooms were quiet and comfortable. All the staff we met were efficient, helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johm L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Craig Business - 24/02/2019 AccorHotels certified review
« Nice Location, no problems during stay »

Hotel is nicely located, the rooms are fine and clean. My room 104 was good, but has a view of the outside breakfast area - this time of year was OK as it was empty, but had this been summer I would have requested a move due to privacy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Derek M. Business - 23/02/2019 AccorHotels certified review
« Staff very attentive »

The room was quite small, but everything worked and was adequate for my needs, WiFi was good, the Staff however were very helpful, well informed and efficient, breakfast was very well laid out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Tracy Business - 21/02/2019 AccorHotels certified review
« Good »

Staff were very friendly and helpful. The room was very comfortable and clean but quite small, only just enough room to walk around the bed. There was not much choice on room service and, as I was busy working in the evenings, I did not want the inconvenience of having to go and eat elsewhere. However, great choice and good quality food at the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Simon L. Families - 18/02/2019 AccorHotels certified review
« An immersive experience. Comfort, great food, wonderful architecture and teargas! »

Quite wonderful - we'll be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Keiichi U. Business - 18/02/2019 AccorHotels certified review
« Good room and very good breakfast. »

The room was comfortable and the breakfast was very nice with the pleasant staff. I like very much overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keiichi U., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Couples - 13/02/2019 AccorHotels certified review
« Very good »

Well placed very pleasant and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Liz Business - 11/02/2019 AccorHotels certified review
« Would be very good if the mattress protector was removed »

Room comfortable and staff very welcoming but the mattress topper has a plastic cover on it (underneath a protector) . This means that the sheets slip around and the bed becomes very hot so much so that I found it very hard to achieve a good night's sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie MoiroD General Manager.

Richard Business - 09/02/2019 AccorHotels certified review
« Disappointing »

Plus points, Great location and staff and a good breakfast Negatives, small room, not really equiped for working, tired bathroom with odd layout, the noisy Heating system kept me up half the night even after I switched it off on my room! Lastly a small thing but disposable cups for making tea and coffee in this day and age is not really acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your feedback about disposable cups, next time feel free to ask for cups. As you've mentioned our staff is always at your disposal. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager

Luke Business - 07/02/2019 AccorHotels certified review
« Very good »

Overall very good Staff friendly & helpful Room very good Like the quick check out which saves time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager

Clive W. G. Business - 05/02/2019 AccorHotels certified review
« Very welcoming and efficient. »

We were made to feel very welcomed by all of the staff, nothing was to much trouble. Room was nice and clean and comfortable and the food was very nicely cooked. All in all a very nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive Watt G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Mp Business - 31/01/2019 AccorHotels certified review

agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Valerie Moirod Directrice.

Richard C. Business - 28/01/2019 AccorHotels certified review
« comfortable and friendly with good service. »

apart from some load noise from bed making during day whilst trying to sleep, accommodation and service was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Chris F. B. Friends - 28/01/2019 AccorHotels certified review
« Central and comfortable »

Great value. Basic but comfortable. Helpful staff. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Ann A. Couples - 23/01/2019 AccorHotels certified review
« Very comfortable »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 22/01/2019 AccorHotels certified review
« No complaints. »

Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Mike G. Business - 22/01/2019 AccorHotels certified review

Breakfast was great. Room was clean and comfortable. Staff was also excellent and helpful. The lack of a gym/fitness center with no local alternative is a major drawback. I would not stay there again. I suggest that if you do not have enough space, make arrangements with one of the 2 local gyms that are just down the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We just would like to explain you that this survey was sent to get your feeling about your stay. We don't have any gym and this information is on our website but our Novotel on the square Wilson do propose a gym. Next time we would recommend you to book this Novotel as the Gym is important for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Suzie L. Friends - 14/01/2019 AccorHotels certified review
« pleasant »

Very comfortable and very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne l., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

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