Hotel - Mercure Saint Etienne Parc de l'Europe Hotel
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Mercure Hotel

Mercure Saint Etienne Parc de l'Europe Hotel

Rue de Wuppertal 
42100  SAINT ETIENNE
FRANCE

382 reviews
TripAdvisor Rating Based on 382 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week ONLY WEEK
    • Opening hours : Week-end 19:30-22:00

Business services

  • 8 meeting room(s)
  • Congress center
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Our rooms are modern, air-conditioned and have Wi-Fi.

  • 96 rooms
  • 90 non-smoking rooms
    • Emergency exit map
    • Automatic air control
    • Radio in room
    • Manual temperature control
    • High speed transmission line
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,136 reviews

Our guest reviews for Mercure Saint Etienne Parc de l'Europe Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 382 reviews
AccorHotels certified review
Anna B. Business - 22/08/2017
« relaxing in a serene environment »

I always select mercure chain of hotels for my work and pleasure accommodation. Some are better than others and I found this one to be a beautiful environment with friendly staff and excellent selection of breakfast. The surroundings added to serene calm feeling you get when you walk out of the hotel.

AccorHotels certified review
T. K. Business - 02/08/2017
« Mercure Saint Etienne »

Convenient location not far from downtown, clean, quiet and secure hotel. Some A budget should be allowed for fixing the damage walls (complete painting jobs needed in some areas). A customer oriented team ready to better serve clients. Thank you.

AccorHotels certified review
Anonymous Couples - 30/07/2017
« Room was not cleaned; on arrival I got the key of a room that was already occupied »

Noone came to clean our room; on arrival I got the key of a room that was already occupied

AccorHotels certified review
George Families - 01/07/2017
« A hotel with good service and a clean and quiet room. »

The experience was as expected.

AccorHotels certified review
Anonymous Business - 08/06/2017

Ras,

AccorHotels certified review
Anonymous Couples - 07/06/2017
« Room tired, bar depressing, dinner disappionting. »

Unsatisfactory!

AccorHotels certified review
Anonymous Families - 19/04/2017

Very Proffessional , efficient, very organized and a smooth check in and check out at the Hotel.reception. Clean rooms with adequate service. The reception was very helpful when we requested additional milk for our room. Many thanks for a lovely stay at your Hotel.

AccorHotels certified review
Anonymous Business - 14/04/2017

Good hotel, but on arrival Sunday at 18h30 there was no sound on Arte, called reception but the lady could not help. 45 minute wait for dish to be served on Sunday, though restaurant almost empty (food said to have burned, as chef forgot it ). I went to an outside restaurant next day, of course! Sometimes nobody at reception AND no bell to call them. Otherwise OK. K. Ryan 06 11 67 50 59

AccorHotels certified review
Anonymous Business - 21/02/2017

Practical and quiet hotel that suited my needs in terms of location for my business appointments the following day. No restaurant facilities on a Saturday evening was a disappointment. Pleasant receptionist.

AccorHotels certified review
Anonymous Business - 17/02/2017

The Hotel is very old. Beds are ok but the room itself is out-of-age. Canalisation / Toilettes odors in the room ruins the overall atmosphere. There is no fitness center and no fitness club in the area.

AccorHotels certified review
Anonymous Solo - 12/02/2017

This stay was ok; however it looks like the hotel needs some refurbishing (door lock, lights).

AccorHotels certified review
Anonymous Solo - 10/02/2017

The only potentially serious problem, was that reception staff are sometimes very slow to open the car park gate to allow cars to enter or exit. The problem is particularly bad at night, because when the client presses the gate intercom button, it rings only on the reception desk. If the receptionist is in the back office, or doing a security check at night, (s)he cannot hear this. To my mind the gate intercom should connect to the hotel's telephone system. I believe the receptionist does carry a mobile telephone extension. This was how I eventually made contact..

AccorHotels certified review
Anonymous Business - 08/02/2017

Poor service restaurant and bar on two separate evenings. Restaurant food very poor on two separate evenings. I was with a team of people from Unifrax. All members remarked how the standards had fallen at this Mercure Hotel in St. Etienne. Front of desk staff very helpful.

AccorHotels certified review
Anonymous Couples - 02/01/2017

After insisting changing room (no heater) we got a nice room. Same rate but much better room. Then it was nice.

AccorHotels certified review
Anonymous Families - 11/12/2016

Good welcome but very old hotel. Need to be refurbished

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Anonymous Business - 28/11/2016

Old tired hotel in need of a refit but comfortable enough for a short stay

AccorHotels certified review
Anonymous Business - 31/10/2016

Room was advertised as having AC. The AC was not working.

AccorHotels certified review
Anonymous Friends - 23/10/2016

A quiet lovely hotel .My wife wasn't that well at the time and found it very restorative. A lovely breakfast with very pleasant staff. Well done to everyone at the hotel. (How do you keep the scrambled egg moist?) Very clever.

AccorHotels certified review
Anonymous Business - 08/10/2016

Everything is working and OK but aging hotel. Newest Novotel hotels in Paris much nicer.

AccorHotels certified review
Anonymous Couples - 23/09/2016

This is the third time we've stayed st the hotel. It's well situated & convenient for us. Unfortunately the electric sockets in your garage don't charge electric cars - not too much of a problem this time but we were told that charging points would be available.

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