Hotel - Mercure Rouen Val de Reuil Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Val de Reuil Hotel

4.0/5 417 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 9  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf courses (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Horse riding  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

  • 70 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • 5 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • TV with on-screen billing info
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 964 reviews

Our guest reviews for Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 417 reviews
Bartosz Business - 28/11/2018 AccorHotels certified review

The hotel is great, the restaurant is exceptional. Great breakfasts

Ian L. Couples - 27/11/2018 AccorHotels certified review
« Comfortable room, convenient location, pleasant reception staff, no restaurant at weekends. »

Perfect for an overnight stay en route to our home in south western France. Clean, quiet room, decent bathroom.

Anonymous Couples - 14/11/2018 AccorHotels certified review
« Mr Michael G. »

Good staff, clean room of a good size. Restaurant closed as the weekend, it did not spoil the visit.

Steve T. Couples - 14/11/2018 AccorHotels certified review
« Hôtel Mercure Rouen Val-de-Reuil »

Great location and a good sized room on the ground floor useful as we have a small dog . Bed was too hard and could use a foam topper Ibis beds better surprising as the same group.

Richard W. Business - 08/11/2018 AccorHotels certified review
« Satisfiex »

The bed in room 302 is very noisy. Any movement it breaks and wakes you up when you move in the night. Staff are excellent.

Tnello Couples - 31/10/2018 AccorHotels certified review
« Disability use limited although staff helpful. »

Disability parking space small such that our tailgate wheelchair lift could not be employed. Disability room spacious but rather dark with carpeting that limited easy wheelchair movement. The hotel staff were friendly and helpful. The hotel setting is tranquil.

Good B. C. B. B. Couples - 24/10/2018 AccorHotels certified review
« Good but public areas getting worn »

Good as always and privilege rooms really great as is breakfast. Public area carpets getting worn and a bit dirty now.

Anonymous Families - 22/10/2018 AccorHotels certified review
« Michael H. »

Very good room.

Anonymous Couples - 17/10/2018 AccorHotels certified review
« Mainly very good. »

As usual, the room was very comfortable and clean. My request for a walk-in shower was satisfied. Unfortunately, the air-conditioning was not working and neither I nor my husband slept well as we were too hot - opening the window in the middle of the night helped a little. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We credit you on your Le Club Accorhotel Card, 2000 points, to present you apologies regarding conveniance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Steven A. Families - 16/10/2018 AccorHotels certified review
« Nice staff good location but hotel needs refurbishment »

The hotel needs investment in a refurbishment project. It has large safe car parking but no real kerb appeal. Sorry

C>p>h. Couples - 23/09/2018 AccorHotels certified review

Good except that the TOILET SEAT appeared to be broken on our arrival in our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Elizabeth Couples - 21/09/2018 AccorHotels certified review
« Convenient location, welcoming and comfortable accommodation. »

Good location travelling from Eurotunnel to the Dordogne. Clean and comfortable room with good facilities. Welcoming and helpful staff and excellent breakfast. Only disappointment was that the restaurant was not open Friday - Sunday but we were made most welcome at the adjacent Courtpaille Grill (including our dog).

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 19/09/2018 TripAdvisor review
« One night at Val De Reuil »

An ideal place to stop en route to the Dordogne having travelled on Eurotunnel. Comfortable, clean and good sized room. This hotel is very dog friendly. The only disappointment was that the restaurant was not open Friday, Saturday and Sunday but fortunately the adjacent Courtpaille grill allowed our dog inside (with a 15% discount)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Solo travel - 19/09/2018 TripAdvisor review
« Not a 4* but tries hard to compensate »

I needed a place that was equidistant between Deauville and Paris, this hotel fitted perfectly. I noticed straight away it has the exact same 70's design as the old Mercure in Beauvais, which before changing to a Ibis Styles was also showing signs of age. Accor cannot change this to an Ibis Styles as there is already one across the road. So they compensate by having very good staff, making sure it is clean and tidy and having a good breakfast. All for a good value price. It is very convenient to the A13.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

G T. Business - 17/09/2018 AccorHotels certified review
« Great really! »

Very accommodating front desk personnel, excellent room ameneties, great breakfast. Excellent overall experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUY T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Capitaine K. (. C. Couples - 14/09/2018 AccorHotels certified review
« Excellent - and very pleased to have stayed in your Hotel. »

A very nice Hotel with friendly and helpful staff - and very comfortable beds. However, one adverse point (which does not reflect on the overall Excellent standard of the Hotel), is the Car Park security, ie. there is a 6 metre gap between the Sliding Metal Security Gate and the perimeter security fence and, also, one of the Car Park Security Lights was not working. The result of this was that someone simply entered the Hotel Car Park/Premises through the gap in the fence and stole one of my Car Wheel Hub Chrome VW Badges - and also damaged the other 3 after unsuccessfully trying to remove them. In accordance with the sign at the Hotel's front entrance, I had taken every precaution to secure my car. However, it does seem to be a little unfair that, in the circumstances, 'the Hotel Management is not responsible for any loss or damage'.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Keith C Couples - 14/09/2018 TripAdvisor review
« A nice comfortable Hotel »

We thoroughly enjoyed our short stay at the Mercure Rouen Val De Reuil on 6 September 2018 - very friendly and helpful staff and the beds were the most comfortable we have ever experienced..Our only disappointment (which does not alter our EXCELLENT grading) was the security of the Hotel Car Park. The Hotel Car Park is entered via a sliding metal security gate with a security fence surrounding the whole premises and security lights around the car park.. However, the Security Fence stops some 6 metres short of the Sliding Metal Security Gate with the result that anyone can enter the hotel premises by simply walking through the gap and one of the security lights was (we later discovered) not working.On arrival, we parked our car immediately under the Security Light (which we later discovered was not working) immediately opposite the Hotel Front Entrance and in full view of Reception. The next morning we discovered that one of the Car Wheel Hub Caps Chrome VW Badges had been stolen and the other 3 were badly damaged after failed attempts to remove them.A sign by the Hotel Main Entrance states that guests should take every precaution to secure their property and that the Management is not responsible for any losses or damages. We took every precaution to secure our car but, unfortunately, the Hotel's Car Park problems sadly meant that our security precautions were in vain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stam Couples - 11/09/2018 AccorHotels certified review
« Clean, efficient ,convinient »

Fine as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Karine Business - 10/09/2018 AccorHotels certified review
« Quiet and easy to access »

Stayed overnight for business trip purpose. Warm welcome with professionnal service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mike Couples - 10/09/2018 AccorHotels certified review
« Very comfortable stay where the reception staff were very friendly & helpful »

As it was a Friday evening the hotel restaurant was closed which was a shame although we knew in advance that it would be. Nonetheless, the staff were very helpful and friendly after a kind day’s drive from SW France. The restaurant next door was fine and only a short distance away, so we had a nice meal there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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