Mercure Rouen Val de Reuil Hotel 4 stars

TripAdvisor rating 4.0/5 441 reviews
Mercure Rouen Val de Reuil Hotel
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Hotel extras

  • Direct access to the A13 highway

  • Just 3.1 miles (5 km) from Vaudreuil golf course and 26 miles (42 km) from Giverny

  • Free private car park

  • BeIN SPORTS channels

  • Terrace and fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 9.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
  • Golf courses (Nearby)
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets
27100
val de reuil
france

Tel: +33232590909

Fax: (+33)2/32595654

Contact email

Check-in from 12h00

Check out up to 12h00

  • 7 VOIE LES CLOUETS :   A VOIE DES CLOUETS

  • VOIE FUTURE :   A VOIE FUTURE

  • By plane

    PARIS ORLY At 130km / 81.25 miles

  • By plane

    PARIS ROISSY CDG At 135km / 84.38 miles

  • By plane

    ROUEN BOOS At 20km / 12.43 miles

  • By boat

    DIEPPE NEW HEAVEN At 80km / 49.71 miles

  • By helicopter

    ROUEN BOOS At 20km / 12.43 miles

  • By car

    A13 EXIT 19 At 1km / 0.62 miles

  • By train

    ROUEN RIVE DROITE At 30km / 18.75 miles

  • By train

    VAL DE REUIL At 5km / 3.11 miles

GPS :49.249235, 1.182489

Our accommodations

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with a double bed and a sofa

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Park view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Family Room with 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LES CLOUETS

Type of cuisine: Regional

Our Les Clouets restaurant offers traditional cuisine and welcomes you for lunch and dinner during the week.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CLOUET

Photo non contractuelle / Strictly non binding

Come and relax in our peaceful and cozy bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 112 m²

  • Maximum capacity: 100 people

Find out more

Our guest reviews for
Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,213 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

441 reviews

Excellent ground floor Privilege Room

TripAdvisor rating 4.0/5

Andy R Couples - 11/06/2019 TripAdvisor review

We stayed here overnight as a stopover due to the location. We upgraded to a Privilege Room and the room was excellent. On the ground floor, with a patio, free soft drinks in a fridge and a superbly comfortable bed.

Really good priveledge room

Customer review rating 4.3/5

J A. R. Couples - 09/06/2019 AccorHotels certified review

Polite and professional staff. Really good room and an excellent nights sleep

privilege room was nice

Customer review rating 4.3/5

Dimitri Business - 31/05/2019 AccorHotels certified review

this was the third time i stayed at the hotel. the only difference this time was that i got a privilege room. it deserved the 4star standard the hotel claims. unfortunately the regular rooms i had before are another story: bathroom ceiling with a nasty patina, quite noisy (poor isolation from neighbooring rooms). The breakfast was great as always, like it is in most mercure hotels.

A pleasant welcome to a most enjoyable - short - stay

Customer review rating 4.3/5

Roderick Couples - 26/05/2019 AccorHotels certified review

The room was clean and more than sufficient.

Superb !

Customer review rating 4.3/5

Sally A. Friends - 21/05/2019 AccorHotels certified review

The staff on duty when we arrived early on Friday morning were absolutely superb - they were very welcoming and went out of their way to help us. I would recommend the hotel to anyone looking to stay in the area.

Very friendly hotel with good rooms

Customer review rating 4.3/5

Charles D. Couples - 15/05/2019 AccorHotels certified review

We have stayed at this hotel perhaps 5 times on our way south. Well located with good accommodation and convenient for our dog to have a dog-friendly hotel. Staff are very friendly and welcoming. However three points that need dealing with. Firstly the shower base is very slippery when wet. Secondly the shower head needs cleaning as water distribution is poor. Thirdly the hotel has had tiles missing from the corridor ceiling now for over one year. It gives a very poor impression of the upkeep of the hotel.

Ok, but not more

Customer review rating 4.3/5

Germans N. A. P. Business - 14/05/2019 AccorHotels certified review

Friendly reception. Doors to aisles on floors are very difficult to open - I can't imagine, how children, elderly or handicaped persons open them (even without carrying luggage). At night the light in the chambers is a bit dark. No cheese for breakfast, you have to ask the staff to have the tables cleaned.

Excellent position for a break on a long journey.

Customer review rating 4.3/5

Ronnie Couples - 08/05/2019 AccorHotels certified review

Good location for a break in our journey from UK to Spain. Plenty restaurants to choose from within walking distance. Good breakfast, unfortunately hotel restaurant was closed.

satisfied, but...

Customer review rating 4.3/5

S. R. Families - 07/05/2019 AccorHotels certified review

The overall service was what we would expect from a Mercure hotel. However, this hotel in Val de Reuil definitely needs refreshing. What we didn't appreciate at all was the cold tobacco smell lingering in our room.

Very good stay

Customer review rating 4.3/5

C.d. Couples - 06/05/2019 AccorHotels certified review

Very good , petty that the restaurant was closed during this period.

Three times and you’re out!

Customer review rating 4.3/5

Anonymous Couples - 05/05/2019 AccorHotels certified review

Not up to the expectations of previous visits! Surprised to be allocated a room on the second floor! This despite on the two previous visits having requested a room close to reception and on the ground floor as my wife has a disability! On arrival despite explaining there’s an issue with it being on the 2 nd floor they still allocated a room on the 2nd floor. Only to find that only one person plus the caddy could get into the very small lift! On complaining we were allocated a different room on the ground floor. This room despite turning the aircon off was extremely hot! Worst night hotel sleep for many a year. Also, for 95 Euro per night to find the restaurant closed! Having used a disabled parking bay at the corner of the entrance it was extremely dangerous to find a raised metal edge that was a real trip hazard! The logic of such an item next to the disabled parking bay defies imagination and surely contravenes health & safety.

Good

Customer review rating 4.3/5

Ndeye M. Families - 29/04/2019 AccorHotels certified review

Rooms are clean

Very Dog Friendly

Customer review rating 4.3/5

Kenny L. Couples - 25/04/2019 AccorHotels certified review

Needed a decent dog friendly hotel for last night of our road trip to the UK from Spanish coast. Mercure seemed to fit the bill and expected more for our money after having experienced the less expensive Ibis, but none the less very good. This Hotel certainly hit the mark, with excellent staff and accommodation. Dog friendly with grounds to walk, and also allowed in the restaurant.

Senior Accout Manager

Customer review rating 4.3/5

Ray S. Business - 17/04/2019 AccorHotels certified review

Being an employee of Aptar Pharma (Valois), I stay at the Mercure Val De Reuil 3 to 4 times a year and I know most of the staff who are always very courteous.

Customer review rating 4.3/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

Fine

Pleasant stay

Customer review rating 4.3/5

Jane Couples - 13/04/2019 AccorHotels certified review

This is a good place to stop off on the way through France. We found the staff very pleasant and helpful. There are restaurants nearby for dinner and you can eat at the hote. The room was comfortable.

Very good staff but Manager......

TripAdvisor rating 4.0/5

Happiness458515 Couples - 10/04/2019 TripAdvisor review

As described before..all was well and staff fantastic and friendly .... but they still haven’t repaired the wardrobe in the disabled room number 1. According to the Manager it’s fine..but the doors jam into each other and have come off the runners. The manager stands and with some effort lifts and forces them open! I then explain that they out to try doing that from a wheelchair.. impossible! No thought at all for the disabled and quite insulting! Your staff are wonderful and understanding you could learn a lesson from them! Get it fixed or don’t you care! It’s been over 3 years!

Overnight stay

Customer review rating 4.3/5

Jks Couples - 08/04/2019 AccorHotels certified review

Nice comfortable room

Nice hotel on the way to Normandie

Customer review rating 4.3/5

Hossul Business - 03/04/2019 AccorHotels certified review

I spent only one night there on the way to Normandie. I arrive late night and everythings were prepared. After one welcome beer, I have very nice sleep. The room is excellent and the bed is convenient. Breakfast in the morning was fantastic. Unfortunately I did not have enough time to enjoy my breakfast, because I need to hurry up to be on-time for my meeting. I would like to visit this hotel again next time.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nothing Special

Customer review rating 4.3/5

Simon Business - 03/04/2019 AccorHotels certified review

The customer service and guest experience is not great at this hotel. They are very quick to take your money but do not go over and above to help. Examples: no bar service till 7pm, no restaurant service till 7pm, strange rules regarding the menu and very little choice (unless you like raw mince).

Dear SIMON C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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