Hotel - Mercure Rouen Val de Reuil Hotel
Mercure Hotel Mercure Hotel

Mercure Rouen Val de Reuil Hotel

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4.0/5 392 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 9  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf courses (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Horse riding  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

  • 70 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • TV with on-screen billing info
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 738 reviews

Our guest reviews for Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 392 reviews
AccorHotels certified review
M G. Families - 10/06/2018
« Just right »

*

AccorHotels certified review
Cleo Business - 08/06/2018
« old hotel, needs renovation »

Clean room, friendly staff, easy to find but hotel needs to be updated. Everything is very old, looks used, outside of hotel dirt and old

AccorHotels certified review
Mark Couples - 04/06/2018
« Very nice place to stay »

Check in was fast and easy, so was very comfortable, all staff were friendly and helpful. Very good experience.

AccorHotels certified review
Anonymous Couples - 27/05/2018
« Expected better from Mercure »

I should have spend £1 less and booked into the Ibis Styles across the road. Check in was good, quick and polite staff. The hotel was extremely dated with what can be described as sticking plaster job to update the hotel. It's old and dirty on the exterior, they have obviously tried to update the bathroom but only completed half a job. Cracked stained sinks and tiling yet a new WC and flooring. Same for the bedroom, new furniture in an old room with old beds. The mattress was old and lumpy. What I can say was the room was clean. Come on Mercure, you are not a small outfit invest in your property. Just because it's on a motorway shouldn't mean your patrons have substandard facilities.

AccorHotels certified review
Anonymous Couples - 13/05/2018
« Enjoyable stay as always »

A hotel we use frequently as it is an ideal stopping off point for us.

AccorHotels certified review
Eugenio Business - 12/05/2018
« Expectations matched »

Fast check-in (on line and at the reception key was ready) Room more than fine (clean and not noisy) Very well brekfast Fast check-out

AccorHotels certified review
Elizabeth S. Couples - 09/05/2018
« Final night of holiday, and it was a good one. »

A hot Sunday journey, from Poitiers to Val de Reuil, with an easy to find destination at the end of the day. The two ladies on Reception were efficient and helpful, I had been upgraded to a room which was on the ground floor and had a terrace. Fabulous news, as we travel with our Westie and so the easy access made the early morning walk much less stressful. The room was comfortable, relatively spacious, with a good shower room and separate toilet. The hotel is in a quiet area and so a good nights sleep was had.

AccorHotels certified review
Charles Couples - 07/05/2018
« Very comfortable and welcoming »

just a one night but very pleased. The room was good and the breakfast excellent. However there needs to be a review of the shower tray as it gets very slippy.

AccorHotels certified review
Marieke Business - 04/05/2018
« Pleasant stay »

Very friendly, professional, clean

AccorHotels certified review
Mike, B. E. Couples - 30/04/2018
« Our perfect stopover »

This was our third time staying with you at this hotel on our way through France. The welcome, room and the excellent breakfast make driving a little further to stop en route very worthwhile. The staff at the hotel are friendly, courteous, efficient and well dressed. We will see you again next year.

AccorHotels certified review
Ian W. Business - 18/04/2018
« Satisfied Customer. »

Comfortable, clean and good size room although the hotel is a little dated. Food quality and value in the restaurant was very good. I would use the hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Wb Business - 11/04/2018
« Privilege room is very nice, but mattress too hard for me »

I liked the privilege room and feeling of comfort in it. I was happy to note that I could connect the large flatscreen TV to my laptop with the available HDMI connection. I had almost no bother of noises from other rooms. I liked the shower and appreciated very much the espresso set. WIFI is OK, fast. The large bed was however a disappointment. Although I am accustomed to a solid mattress, this mattress I found too hard and uncomfortable, and I only fell asleep early in the morning. The roomservice menu did not appeal to me, looked like ready-made meals to me. Fortunately there's enough choice in restaurants (also fast food) in the very close environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
M., A. Families - 09/04/2018
« excellent »

The reception was so nice and available and the rooms very clean !!! It was so good to be able to park for free. I was only surprised that the dining room was closed except for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David W. Couples - 24/03/2018
« Hotel is showing its age..... »

Staff amiable, but the hotel itself is a bit tired. Unpleasantly strong (and suspicious) smell of disinfectant as you come in, mould in the shower. Usual cheapskate trick of having the air conditioning turned off - because it's not hot enough outside - means that the only way of getting ventilation in the room is to open the window and let the traffic noise in. Certainly doesn't warrant 4-star status, or prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID WILSON, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Ollie Couples - 21/03/2018

Lovely clean room , v comfy , great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Carsten V. Business - 05/03/2018
« Stay was OK. Reception was in the beginning very unpolite »

I asked for a change in the bill. Our company policy is requiring for foreign countries a now show of breakfast positions. The first receptionist was simply saying several times that it is impossible to change it. The 2nd receptionist was a very polite guy and changed the invoice accordingly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARSTEN VAGT, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rouen Val-de-Reuil. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Daniel D. Business - 12/02/2018
« Nice hotel close to my J&J manufacturing site »

I stayed for 2 nights. Room comfortable, WFI worked and staff are friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL DRENNAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val-de-Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 10/02/2018
« Wonderful hotel »

The hotel staff were very friendly and helpful! The room was comfortable and clean. The breakfast was fantastic. THANKS!!

AccorHotels certified review
Brian M. Business - 07/02/2018
« Good but rooms are in need of updating. »

Information given to the reception desk was incorrect as I had paid in full in advance but the front desk was only aware of one night.

AccorHotels certified review
Philip S. Families - 02/01/2018

Hotel a little badly lit in parts. Fabric was showing some wear and tear. Room satisfactory. Breakfast good. Restaurant closed for evening meal but close to acceptable restaurant. Would use again.

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