Hotel - Mercure Rouen Val de Reuil Hotel
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Mercure Hotel

Mercure Rouen Val de Reuil Hotel

7 Voie des Clouets 
27100  VAL DE REUIL
FRANCE

367 reviews
TripAdvisor Rating Based on 367 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Babysitting on request  (Nearby)
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf courses (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Horse riding (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:30-22:00
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure Rouen Val de Rueil offers modern, Standard Rooms. Choose a room with a large bed, separate beds or even a large bed plus sofa.

  • 70 rooms
  • 70 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • TV with on-screen billing info
    • RJ 45 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 427 reviews

Our guest reviews for Mercure Rouen Val de Reuil Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 367 reviews
TripAdvisor review
63Gary Family - 02/08/2017
« Well located hotel »

The hotel is well located just off the A13. Ideal if you are travelling south or returning to Calais. Rooms are comfortable and clean and breakfast is good. There is an excellent boulangerie on the road to Val de Reuil so you can stock up for your journey!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val de Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David W. Couples - 31/07/2017
« Friendly & welcoming »

This is the best of a whole bunch of chain, business-oriented hotels on a rather soul-less park south of Rouen, on the main road to Dreux, Evreux and Chartres. Arrived late & tired to get a friendly welcome and a more than adequate room. (At the back, so away from any traffic noise from the car park). Dog-friendly, as was the Courtepaille restaurant next door (hotel restaurant closed at weekends.) If you book through aggregation sites (like booking.com) the room is dearer; booking direct with my "Accor hotels" card is cheaper but less flexible. Free and effective wi-fi.

AccorHotels certified review
John H. Couples - 31/07/2017
« peaceful night rest »

Hotel was fine, evening meal and breakfast was good. Room clean and tidy

AccorHotels certified review
M D. Business - 20/07/2017
« Fine for an overnight stop »

Good room. Bed a little soft for my taste. Ate next door at the grill. That was very good.

AccorHotels certified review
Peter Families - 15/07/2017
« A good place to stay  »

Staff are friendly and polite. Rooms are clean and faultless. Definitely would stay again.

AccorHotels certified review
Ibandab Couples - 10/07/2017
« Excellent room, very clean,friendly staff »

Lea excellent on reception. Room very clean and comfortable. Excellent facilities

AccorHotels certified review
Storme T. Couples - 03/07/2017
« disappointing! »

The Mercure was chosen because, I filtered on your website for an Hotel that had a Restaurant, on arrival to be told that it was closed, we tried to use the bar, there was no barman, the receptionist came over and tried to serve us, there was no measuring of the spirits (Gin) there was tonic water and we were still charged 13 euro.

AccorHotels certified review
Jonathan C. Couples - 19/06/2017
« Nice stay after a long day travelling  »

Very good. Nice spacious room. Easy to get to.

AccorHotels certified review
David H. Couples - 13/06/2017
« Our over night stay »

This is the first time we have stayed here. The check in was very good and the room was excellent, we found the staff very pleasant and helpful , we did think that they needed more staff to give a slightly better service although we where pleased with the attention we got. Breakfast was expensive but excellent with a good range and good quality of food available.

TripAdvisor review
Couples - 13/06/2017
« Overnight stay »

We stayed here on our way back to the UK, the staff very helpful and the room was excellent, breakfast was very good with a wide range of food and very good quality, the only bad side was that there was no restaurant for the evening meal but a wide choice of restaurants nearby about 2 minutes walk. OK if not raining.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Rouen Val de Reuil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 12/06/2017
« conveniently located. large and renovated bedrooms »

first impression of the hotel is not so inviting. the building itself is extremely dated. But the welcoming staff and renovated rooms have finally made it a very nice experiences

AccorHotels certified review
Wayne Families - 05/06/2017
« Perfect stopover  »

We had travelled for nearly ten hours and this was our stopover point on the way to the Eurotunnel. Greeted by a really helpful gentleman on reception who spoke pretty good English and made us all very welcome. He offered us a discount for a local restaurant and after dropping our luggage off in our room went and had a lovely meal this was followed by a fabulous nights sleep and an enjoyable breakfast.

AccorHotels certified review
David L. Families - 05/06/2017

Excellent service

AccorHotels certified review
Mr C. V. Couples - 29/05/2017
« Mr Cedric Vuyk  »

Excellent stopover, friendly staff, good location with restaurants a short walk from hotel.

AccorHotels certified review
Anonymous Couples - 27/05/2017

The room was large, and the bed was very comfortable. The bathroom was rather 'tired' - loose toilet seat, toilet roll holder coming off the wall. Also we both hated clambering in and out of the bath for a shower. At dinner the food was excellent, but there was hardly any choice of wine, apparently because the wine list was changing so the stock was low. The breakfast buffet had plenty of choice, BUT THE HOT FOOD (SCRAMBLED EGG, SAUSAGE, BACON) WAS ABSOLUTELY COLD, AND THE BAIN MARIE HAD CLEARLY BEEN SWITCHED OFF FOR A LONG TIME. To say the least, this was disappointing. We were very surprised.

AccorHotels certified review
Simon Business - 27/05/2017
« Comfortable clean efficient short stay. »

Great strategic stop on route to Rouen, safe comfortable and clean

AccorHotels certified review
David T. Business - 11/05/2017
« Very satisfied »

Although the exterior of the hotel looks rather shabby the interior was good. Staff were pleasant but not quite attentive enough especially at the bar and in the restaurant .

AccorHotels certified review
Anonymous Business - 07/05/2017

I am very satisfied with this hotel as a business traveler. Staff is friendly, efficient, and professional. Hotel is very clean.

AccorHotels certified review
Anonymous Couples - 07/05/2017

Friendly, courteous welcome. Disappointed that the restaurant was closed, but room service meal was a satisfying substitute.

AccorHotels certified review
Anonymous Business - 04/05/2017

Clean room and excellent employees. I did not have the breakfast on my stay, but had it last year. It is very good and plentiful.

Our most recent 20 reviews
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