Mercure Reims Centre Cathedrale Hotel 4 stars

TripAdvisor rating 3.5/5 1,628 reviews
Mercure Reims Centre Cathedrale Hotel
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • A 10-minute walk from Notre Dame Cathedral

  • Private parking garage with 60 spaces

  • 4413 sq. ft. (410 m²) of modular rooms

  • Close to the conference center

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITURA :   A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodations

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior Room-1 double bed

  • Max. number of persons: ‌2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Privilege room -1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Suite-1 double bed 1 sofa bed 2 persons

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Historic side view, River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,870 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,628 reviews

Great place in Reims

Customer review rating 4.2/5

Jesen Business - 13/07/2019 AccorHotels certified review

Comfortable, clean and convenient

Customer review rating 4.2/5

Bill M. Couples - 13/07/2019 AccorHotels certified review

Very good helpful staff, good breakfast and the room was fine. Good location

Just an overnight stay

Customer review rating 4.2/5

David P. Solo - 13/07/2019 AccorHotels certified review

Experience was fine, although when I checked in the receptionist did not seem to know if I was an Accor club member.

Disappointing

Customer review rating 4.2/5

Anonymous Couples - 12/07/2019 AccorHotels certified review

- Our "Privilege room" on the 4th floor was not worth the price, since too old (not renovated) furniture and bathroom. - Breakfast was limited and staff very indifferent attitude towards customers. + Nice Welcome by Front Desk staff

JR

TripAdvisor rating 3.5/5

Destination421570 Family - 11/07/2019 TripAdvisor review

We had a great stay at a Mercure Reims Centre Cathédrale. Although it was the night before Grand Tour of France, we had no idea about this event, the hotel staff was excellent and very professional. Special mention to Robin in the front desk. The rooms are comfortable and clean. The breakfast was great. I do recommend the hotel!

Slightly disappointed.

Customer review rating 4.2/5

Taddy Couples - 10/07/2019 AccorHotels certified review

We’ve stayed here a few times before but I think standards have slipped a little. Hotel quite well positioned with secure parking. Front desk staff offered no welcome upon arrival apart from Robin who was helpful. No help offered with luggage just a casual pointing out of a luggage trolley. Our room was small. We asked for something larger (we would pay the difference) but nothing was available ..... it’s close to the river, shops, cathedral etc but needs an injection of character & friendliness. Breakfast was good in the light & airy restaurant. Dog friendly.

It was a good stay, despite the price

Customer review rating 4.2/5

Anonymous Solo - 02/07/2019 AccorHotels certified review

Bed was comfortable, food was great, room was comfy and nice.

Awesome stay.

Customer review rating 4.2/5

Michel V. Families - 02/07/2019 AccorHotels certified review

Great hotel.

A very restful stay...

Customer review rating 4.2/5

Max D. Solo - 28/06/2019 AccorHotels certified review

A very restful stay in a superb location with easy access on foot to much of the centre of the city and perfectly positioned for arrival and departure on the autoroute. The hotel has good facilities with a secure underground car park. Dinner may just be adequate, but the breakfast is really where the hotel excels with a wide choice on offer.

I cancelled my booking by accident and contacted reception within an hour to be told that i had to repay if i wanted to stay

Customer review rating 4.2/5

Anonymous Friends - 26/06/2019 AccorHotels certified review

I could not stay with you as i would have had to pay twice. Your person on reception was rude and intransigent

Comfortable

Customer review rating 4.2/5

Alan Families - 24/06/2019 AccorHotels certified review

Great hotel, didn't like the new bar, very little champagne to choose from which I was very surprise to see as we stay here every year and I look forward to eating and drinking at the hotel.

Not as good as6 previous years

Customer review rating 4.2/5

Eric W. Families - 24/06/2019 AccorHotels certified review

The junior suite was excellent, clean and fresh. Your champagne glasses are smaller, but the quality of champagne was enjoyable. The dinner menu is smaller and my steak was medium and not rare as requested. I did mention this and they offered to change this but I declined as the steak was very nice. Normally you would have got excellent as in the past 12 years we have been coming to you.

no-one to serve at the bar, having spent 6 hours driving to Reims!

Customer review rating 4.2/5

S. A. Couples - 15/06/2019 AccorHotels certified review

Rooms OK, breakfast OK (not as good as many Ibis Hotels we stay in), dinner average. Car Park good.

Very satisfied

Customer review rating 4.2/5

Geoffrey G. Couples - 13/06/2019 AccorHotels certified review

Found the staff to be exceptionally helpful and friendly

Good location for lots of interesting locations

Customer review rating 4.2/5

Boltitude Friends - 07/06/2019 AccorHotels certified review

Great location to see everything I wanted to. Parking, wi-fi good staff helpful and polite. Dinner menu a little restricted but breakfast good. No enough "normal" tea in room or restaurant but then we are English. Room wasn't attended to by time returned late afternoon, girl arrived but too tired to vacate

Dear Guest, Thank you for taking the time to give us your feedback of your stay. We are delighted to hear that everything about our hotel was to your liking and that you found our location and parking to be ideal. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We are sorry that your dining experience was not completely to your satisfaction. Rest assured that we have noted your comments in this regard and passed them on to the appropriate department. Nevertheless, we are pleased to hear that you enjoyed our breakfast selection. Please do not hesitate to ask our reception team for additional tea items, as we are always pleased to provide you with any additional amenities that you require. We will be using this feedback to make improvements to our amenities and services for the future. We hope to be able to welcome you back again soon. Best regards, Stéphanie GAGNOUX, General Manager

Good location.

Customer review rating 4.2/5

Brc Families - 03/06/2019 AccorHotels certified review

We stayed 3 night. We enjoyed the hotel, its restaurant and bar, and the proximity to the city center. We had a very good time there.

Dear Guest, Thank you for this positive review concerning your experience at the Mercure Reims Centre Cathédrale hotel. We are delighted to hear that everything about our hotel was to your liking and that you found our location to be ideal. Your kind remarks about your dining and bar experience are truly appreciated. We do our utmost ensure that our guests have the best experience possible with us and it is always rewarding to receive a message of satisfaction. It would be a pleasure to see you again for another wonderful stay. Kind regards, Stéphanie GAGNOUX, General Manager

I'll stay elsewhere next time

TripAdvisor rating 3.5/5

Mike N Friends getaway - 30/05/2019 TripAdvisor review

I travel a lot for pleasure and work and stay in a variety of hotels in Europe, Asia and North America. This was my first time staying at the Mercure Reims Centre Cathedrale and it was my last time staying there. The only two positives I can say about the hotel is that the front desk staff were nice people and the hotel is just a short walk to some of the key sights in Reims. My hotel room was really worn and in desperate need of a renovation and it was dirty. The tiles in the bathroom were dirty, the carpet looked and felt dirty, the chairs in the room looked dirty, the Nespresso maker was filthy and I scrubbed it clean before I could use it. The bedsheet didn't cover the entire mattress, which was disgusting. The hotel was just gross. If this were the only hotel available in Reims, I would stay in a different city or not come back to Reims.

Dear Mike, Thank you for your review. We are happy to know that you found our location to be convenient. It was however very concerning to be told of this experience. As we do try to maintain high standards when it comes to cleanliness we ask that guests make us aware of any shortcomings so that we may have these immediately addressed. Also, we have noted your comments regarding the room and are pleased to advise you that we do plan to renovate all of our rooms during the course of this year. We hope that we may be able to welcome you back to see the improvements. Kind regards, Stéphanie GAGNOUX, General Manager

Ok hotel put no free parking available

Customer review rating 4.2/5

Anonymous Couples - 27/05/2019 AccorHotels certified review

a bit run down but ok for value , sting in the tail as charged £15 for parking . Also got stuck in-between barriers and electric gate !

Restaurant disappointing

Customer review rating 4.2/5

Gaby Solo - 24/05/2019 AccorHotels certified review

The staff, the rooms and facilities were still as good as usual but the restaurant had been really disappointing compared to what I was used to. The “special restaurant bread” was half chewy half stale . The options on the menu were greatly reduced and they were only cheap fish fishes on the menu. When he was made awar about my comments, the manager of the hotel offered me the main-course if the dinner, which was a very nice gesture. But to keep your regular customers you ought to improve your restaurant to what it used to be.

Brief stopover en route

Customer review rating 4.2/5

Paul Couples - 22/05/2019 AccorHotels certified review

Excellent service. Very comfortable. Helpful staff.

Dear Paul, Thank you very much for your kind review about your stay at Hotel Mercure Reims Centre Cathédrale. Ensuring the comfort of our guests is one of our top priorities, so it is rewarding to know that you were satisfied in this regard. We really appreciate your mention of our team's top quality service; this will inspire us to keep up the good work! We hope that you will stay with us again on your next visit to Reims. Best wishes, Stéphanie GAGNOUX, General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in reims