Mercure Reims Centre Cathedrale Hotel 4 stars

TripAdvisor rating 3.5/5 1,648 reviews
Mercure Reims Centre Cathedrale Hotel
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A 10-minute walk from Notre Dame Cathedral

  • Private parking garage with 60 spaces

  • 4413 sq. ft. (410 m²) of modular rooms

  • Close to the conference center

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITURA :   A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodations

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room-1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege room -1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Suite-1 double bed 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,935 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,648 reviews

1 night stop over

TripAdvisor rating 3.5/5

Exploration422848 Family - 15/08/2019 TripAdvisor review

The hotel is good for a 1 night stay. Customer service could be better, not a warm welcome. Lady on reception did not give any information about where to eat other than the hotel restaurant . We discovered them by taking a short walk to the centre

Reims Mercure - short visit

TripAdvisor rating 3.5/5

stephent-wa Couples - 12/08/2019 TripAdvisor review

The overall friendliness and helpfulness of staff ensured we had an enjoyable stay. The only slight negative was the friendliness of the late afternoon/evening restaurant/bar staff - the staff member on duty early afternoon to early evening was very friendly and helpful. However, the chap who started later in the not so. Overall, reasonable value with friendly and helpful front desk staff and good in the restaurant/bar if you catch the 'right' member of staff.

Family Stay

Customer review rating 4.2/5

Paul Families - 08/08/2019 AccorHotels review

Overall experience was good, staff were friendly, room was clean with a nice shower in the bathroom

Great hotel

Customer review rating 4.2/5

Wim D. Couples - 07/08/2019 AccorHotels review

Very nice hotel and a great location. Comfortable rooms and a very friendly staff.

Comfortable, convenient. Breakfast too expensive

Customer review rating 4.2/5

Andy Families - 06/08/2019 AccorHotels review

Excellent location for Stade de Reims and only a short walk to bars and restaurants. Comfortable room. Didn't take the breakfast as I considered it too expensive, even if travelling on business, especially for 3 people - it would have cost me nearly €50!

Lovely stay in Reims

TripAdvisor rating 3.5/5

Peter A Couples - 02/08/2019 TripAdvisor review

hotel is very conveniently placed for the cathedral & center or Reims. Staff were very friendly & helpful - room clean & very comfortable. We use Accor hotels frequently and we had a good offer on this hotel. We've stayed here a few times and standards are consistently good.

Lovely hotel in great location for city break

Customer review rating 4.2/5

Anonymous Couples - 01/08/2019 AccorHotels review

Great helpful staff from reception through to restaurant and outside bar rooms a good size dinner and breakfast good

Relaxing

Customer review rating 4.2/5

Anonymous Families - 31/07/2019 AccorHotels review

We did not stay long but the room was beautiful as was the toiletries, tea and coffee etc

The worst stay we have had with a Mercure hotel

Customer review rating 4.2/5

B. Families - 30/07/2019 AccorHotels review

The rooms are probably the worse we have stayed at with Mercure. The menu in the restaurant was very limited at best. We had to move rooms because the bed was broken. We left a day early!

perfect location with great facilities

Customer review rating 4.2/5

Jayne S. Couples - 29/07/2019 AccorHotels review

Our room was spacious with nice facilities, great location

Nice hotel, convenient location, free on site parking.

Customer review rating 4.2/5

Mike Couples - 26/07/2019 AccorHotels review

We were pleased upon arrival to be advised that our room had been upgraded - although the receptionist appeared somewhat confused as to why. The room was of a good size and nicely appointed. There was a small selection of complimentary water and soft drinks in the fridge and a coffee maker and kettle which was very welcome indeed - however only 3 coffee capsules and two cream capsules - not really enough. Otherwise all good. An excellent breakfast offered over a reasonable time span. No welcome drink but perhaps made up for by the drinks in the room?

Noisy room, car charger not working, food ok

Customer review rating 4.2/5

Guy Solo - 25/07/2019 AccorHotels review

Room booked as hotel had a car charger. Checked with hotel on charger and they said all was ok. On arrival found the car charger broken. Requested quiet room, but given one near the motorway. Dinner was tasty.

The staff made this hotel.

Customer review rating 4.2/5

Paul Couples - 23/07/2019 AccorHotels review

The hotel appears to be a standard business hotel. It was made special by the staff who were all friendly and helpful. The hotel was full and they were busy but still had time for us.

Very good

Customer review rating 4.2/5

Cs Friends - 23/07/2019 AccorHotels review

The service from reception was excellent. Rooms were good. Breakfast was excellent too. I’m not so sure about the bar etc on the windy and unshaded terrace, hence only 8/10.

Good

Customer review rating 4.2/5

M.r. Couples - 22/07/2019 AccorHotels review

Good

No Restaurant or Bar open!

Customer review rating 4.2/5

Michael H. Couples - 20/07/2019 AccorHotels review

Having stayed at the Mercure, Reims in the past we were looking forward to a relaxing drink and meal after a 5 hour drive. We were more than a little surprised and upset to find that neither bar or restaurant was open! We were told that drinks and food were being served on the terrace. There were only about 8 small metal garden type tables on the terrace and a very, very limited choice of food. We waited about half an hour before getting a drink and then the food we ordered came after about an hour. There was only one young man taking orders, doing drinks and serving then a woman appeared to help with serving food. Due to the lack of tables, many people walked away to find a proper restaurant. We were too tired after a long journey and made do with what was on offer. A coach load of Chinese tourists arrived and they were looking to eat but there was nowhere for them on the terrace. They all walked away! On a positive note, our room was very comfortable and the breakfast buffet (in the dining room) was excellent, but not to have the restaurant open for dinner was ridiculous and soured our stay.

Very good

Customer review rating 4.2/5

E. Couples - 18/07/2019 AccorHotels review

Friendly and helpful staff Surprised that the menu in the restaurant was so very limited. Not as in previous visits

Dear Guest, Thanks for taking the time to post feedback on your stay at Mercure Reims Centre Cathédrale. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Our panoramic restaurant, "Le Rem", on the mezzanine offers simple, regional and fresh seasonal cuisine. We're always open to suggestions on how we might further improve your restaurant experience on your next visit. It would be a pleasure to welcome you again. Kindest regards, Stéphanie GAGNOUX, General Manager

mrs

Customer review rating 4.2/5

Emma B. Couples - 17/07/2019 AccorHotels review

Hotel is tired, in need of renovation and basic cleaning, barman was grumpy. Mattress protector did not fit mattress topper, so made uncomfortable ridges. Parking was good. Thank you for a Tesla destination charger. Definitely the worst Mercure I have stayed at.

Dear Emma, Thank you for taking the time to share your recent experience. We appreciate your feedback and can inform that we do have partial renovations planned for the end of this year. We encourage guests to notify us of any issue during their stay so that we can address them immediately and have noted your comments in regards to the mattress protector and bar service we will take necessary steps to ensure the issues do not repeat. Thank you for mentioning our available electric car charger this will be very useful for our guests. We hope that despite these issues that we will have the opportunity to improve your experience with us in the future. We hope to welcome you back. Kind regards, Stéphanie GAGNOUX, General Manager

Great place in Reims

Customer review rating 4.2/5

Jesen Business - 13/07/2019 AccorHotels review

Comfortable, clean and convenient

Dear Jesen, Thanks for reviewing your stay at Hotel Mercure Reims Centre Cathédrale. It is wonderful to hear that you enjoyed your time with us. We really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one. It would be a pleasure to have you return on a future occasion. All the best, Stéphanie GAGNOUX, General Manager
Customer review rating 4.2/5

Bill M. Couples - 13/07/2019 AccorHotels review

Very good helpful staff, good breakfast and the room was fine. Good location

Dear Bill, Thanks for reviewing your stay at Hotel Mercure Reims Centre Cathédrale. We are thrilled that you had a pleasant experience during your stay with us and appreciate your valuable feedback on our location, rooms, services and food offerings. We hope to welcome you again! Best wishes, Stéphanie GAGNOUX, General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in reims