Mercure Reims Centre Cathedrale Hotel 4 stars

TripAdvisor rating 3.5/5 1,688 reviews
Mercure Reims Centre Cathedrale Hotel
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Hotel extras

  • A 10-minute walk from Notre Dame Cathedral

  • Private parking garage with 60 spaces

  • 4413 sq. ft. (410 m²) of modular rooms

  • Close to the conference center

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITURA :   A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodations

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room-1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege room -1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Suite-1 double bed 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 40
  • Views: Historic side view, River side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Photo non contractuelle / Strictly non binding

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,222 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,688 reviews

Two stays on this hotel, a good one and an average one

Customer review rating 4.2/5

Dimitrios Families - 03/11/2019 Confirmed reviews AccorHotels

In the first stay 19th of Oct everything was great but in the second stay 1st of November problems with the parking, scratched my car because a guest has parked his car in awkward position in the entrance of the hotel. The hotel of course should let the guest know about that and the difficulties in getting to the parking. Also the service in the dinner was very slow. However, generally the hotel was very clean and really good, the food was great

Good hotel, rooms overly hot, noisy if window open.

Customer review rating 4.2/5

Bruce U. Families - 31/10/2019 Confirmed reviews AccorHotels

We enjoy staying at this hotel but is does have its drawbacks. Rooms always too hot, we were at front of hotel so it’s noisy if window was opened. Room compact but comfortable, parts of bathroom rather tied and in need of tlc. Breakfast good but no gluten free bread except rock hard roll, not good. My constant complaint with Accor hotels is the complimentary welcome drink, booked 2 rooms for 3 people and only one drink offered, how mean is that. Staff, as always, great.

Not happy

Customer review rating 4.2/5

Alessandra Business - 28/10/2019 Confirmed reviews AccorHotels

The room was just average. Walls had crack. Food at the restaurant was terrible. About 10-15 minutes walking from the Cathedral.

Dear Alessandra E., Thank you for taking the time to tell us about your experience at the the hotel Mercure Reims Centre Cathédrale. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We sent you an e-mail to know the details of your disappointment in the restaurant. Do not hesitate to share your remarks with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Good hotel conveniently located for motorway and city

Customer review rating 4.2/5

Andrew T. Couples - 28/10/2019 Confirmed reviews AccorHotels

Stayed here a number of times. Always been pleased to come here. We stay in a privilege room, which has always been nice. My partner especially liked the addition of the yoga mat this year.

Dear Andrew T., We very much appreciate your comments regarding your stay at the hotel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team, thanks to notice the new yoga mat ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Upgrade

Customer review rating 4.2/5

Thomas Friends - 27/10/2019 Confirmed reviews AccorHotels

With got an upgrade and were very satisfied about the stay. Positive are the free-of-charge parking lots behind the hotel.

Dear Thomas M., We very much appreciate your comments regarding your stay at the Hotel Mercure Reims Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience especially regarding the car chargers ! And we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphanie GAGNOUX Mercure Reims Centre Cathédrale Restaurant Le Rem' st…

Good central location for a tour of Reims

Customer review rating 4.2/5

Anonymous Couples - 26/10/2019 Confirmed reviews AccorHotels

Good size room with a good shower and view over the river towards the Centre Sportif. Free parking at the back of the hotel (if there's a space) or pay in the basement. Coffee machine (only two capsules, one of which was decaff) and a kettle but no 'proper' tea (English breakfast!) or milk. About a 10 minute walk from the cathedral and the sites of central Reims. Ideal for a one night stay.

Great stay!

Customer review rating 4.2/5

Carla Families - 25/10/2019 Confirmed reviews AccorHotels

Clean rooms with safe and fridge, comfortable beds, and excellent customer service.

Great customer service

Customer review rating 4.2/5

Kinka Families - 25/10/2019 Confirmed reviews AccorHotels

The hotel is about 5 minutes walking distance to the Reims Cathedral. The suite was spacious but there were no bedside tables with drawers. The hotel staff were really friendly and they made all the difference. The girl at reception was very polite and answered all my questions about local attractions and how to get to Paris with great attention and courtesy. We also had dinner at the restaurant where the food was delicious and the waitress was very friendly too. I will recommend this hotel.

Customer review rating 4.2/5

Anonymous Families - 22/10/2019 Confirmed reviews AccorHotels

This was an overnight stay whilst travelling back from Lyon to the Channel tunnel to return home. Dinner was satisfactory, but expensive - particularly the wine.

Dear Guest, Thank you for taking the time to review your visit. We do try hard to keep our prices competitive and apologize that we did not completely meet your satisfaction in this regard. We are, however, thrilled to hear that you enjoyed your meal and that overall, you had a pleasant experience at restaurant Le Rem and at our hotel. We hope to welcome you and your family for a longer stay in future. Best wishes, Stéphanie GAGNOUX, General Manager

Friendly and welcoming

Customer review rating 4.2/5

Michael Business - 21/10/2019 Confirmed reviews AccorHotels

Restaurant staff friendly despite a late Sunday evening arrival. Reception staff helpful

Nice hotel

Customer review rating 4.2/5

Benedikt Couples - 16/10/2019 Confirmed reviews AccorHotels

The hotel and accomodation is nice and the breackfast was good. Friendly staff at the reception and breackfast. The only downside was the bad odour in the hallway on the 4th floor and a very warm room.

Dear Benedikt, Thank you for taking the time to review your stay. We appreciate your positive feedback concerning our facilities as well as our team's courteous service; we do try to make sure all our guests have a comfortable and enjoyable experience. Please accept our apologies for any inconvenience during your stay, and do not hesitate to bring any concerns to our attention so that we can take the necessary action. We are glad to know that you enjoyed the wide selection of foods at our breakfast buffet, including fresh omelettes and a healthy corner to help you start the day off right! It would be a delight to welcome you back on a future occasion. Kindest regards, Stéphanie GAGNOUX, General Manager

Easy parking. Friendly helpful staff, restaurant friendly and enjoyable.

Customer review rating 4.2/5

Ralph G. Couples - 15/10/2019 Confirmed reviews AccorHotels

Very enjoyable, easy efficient parking. Relaxing bar, Bedrooms clean and comfortable. Restaurant staff fun and friendly, food enjoyable

Pretty good

Customer review rating 4.2/5

Tim Couples - 10/10/2019 Confirmed reviews AccorHotels

I'd give 10 out of 10 except for 2 things. 1) the inability to reserve a car park space. We travel back from our house in Italy and regularly stay at this hotel. The main reason I chose it is because Riems is the right kind of distance for our stop-over and this particular hotel has a secure car park. This extremely important to us because we always have a lot of stuff in our car. The inability to reserve a space does however mean that I will be looking at alternative hotels in future and will switch if they can guarantee a space. 2) breakfast isn't great IMO. Could definitely be better. The pillows aren't great either.

Idrove in very tired after a long drive and found the room, bar and restaurant relaxing and enjoyable.

Customer review rating 4.2/5

John G. Solo - 04/10/2019 Confirmed reviews AccorHotels

I use The Mercure catedral as a regular escale and have always been very satisfied with all aspects of my stay. Quand-meme je sais parler francais...

Pleasant stopover

Customer review rating 4.2/5

Nicola S. Couples - 01/10/2019 Confirmed reviews AccorHotels

We arrived in terrible weather but received a warm welcome from reception staff, our room was comfortable and we were able to park our car without charge in the outdoor car park adjacent to the hotel. We decided to eat supper in the hotel and enjoyed a good meal with an excellent bottle of wine.

Efficient, friendly service in a corporate hotel setting.

Customer review rating 4.2/5

Hen S. Families - 23/09/2019 Confirmed reviews AccorHotels

Parking was easy and it was so nice not to pay extra. The lobby is huge and corporate/impersonal. Yet the receptionist was friendly and helpful. Our room was clean, light and bigger than expected but of course, formatted and impersonal. Bed was comfortable but pillows hard. Loved the Nexe products. Only one free small bottle of water between four of us?

Accomendation was good, Service was less

Customer review rating 4.2/5

Louis Solo - 23/09/2019 Confirmed reviews AccorHotels

Check-in to the hotel was good, desk clerk was helpful, Room was good. Service was less, had put out do not desturb sign but cleaning staff entered the room to clean up, next day I asked to clean the room and nobody did. Bar staff had to be searched for every time, didn't matter what time of the day, restaurant was good, bud again staff had to be searched for. At checked I was charged for 3 times breakfast, that I hadn't taken, the desk-clerk didn't understand enough English to help me with this. Other staff was to bussy to help him. Normally I get my invoice in a mail, but this time I got a paper invoice. Again the desk-clerk didn't understand that I wanted it by mail for my accounts.

Nice place, shame about the breakfast

Customer review rating 4.2/5

Stevep Couples - 23/09/2019 Confirmed reviews AccorHotels

Overall, this was just what we were looking for, a hotel that is easy to get to by car and in walking distance from the town. The room was comfortable and dinner in the restaurant after a long day was good. It needs a sign outside to tell you where the entrance to the parking is - along the service road at the front - but we found it in the end. The only disappointment was the breakfast; limited hot food, most of which looked nasty, broken toaster, not enough coffee machines and a very awkard layout. Other than that, we heartily recommend it.

Good

Customer review rating 4.2/5

F. Business - 22/09/2019 Confirmed reviews AccorHotels

Good

Dear F., Thank you for such a positive review. We are delighted you had an excellent experience at our hotel. Such positive feedback inspires our team members to continue making every experience here a memorable one and to uphold the high standards we set ourselves. We look forward to welcoming you back. Best wishes, Stéphanie GAGNOUX, General Manager

Great service and great room

Customer review rating 4.2/5

Mitchell Couples - 19/09/2019 Confirmed reviews AccorHotels

Great room, quiet, very big and spacious. Breakfast had good selection. Close to Lanson, great selection of Champagne. Early check in made things really easy for us.

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