Hotel - Mercure Reims Centre Cathedrale Hotel
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Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer 
51723  REIMS
FRANCE

1,268 reviews
TripAdvisor Rating Based on 1,268 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose a Standard Room overlooking the city or the cathedral or a Privilege Room with a king-size bed and wider range of services. Family rooms are designed for your children's comfort.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,736 reviews

Our guest reviews for Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,268 reviews
AccorHotels certified review
A J. G. Couples - 21/07/2017
« Rooms a bit student accomodation! »

We have stayed in many Novotels and found the Mercure not to be of a high enough standard for the star rating - sorry!! Front of house good and people excellent but when you go upstairs it is a poor experience. The hotel appears to have been student accommodation previously (lockers in corridors)? Also... the room had a bad smell of smoke.

AccorHotels certified review
Guest Families - 19/07/2017
« Very positively surprised! »

I booked a Family Deal (2 rooms) and were given 2 double rooms - actually 4 rooms! Everyone loved it, and it was great value for money. Rooms were spacious, perfectly clean and looked nice. Selection of tv-channels was good and the breakfast was well worth paying extra for. I signed up for the customer loyalty scheme and feel confident I will be using it in the future.

AccorHotels certified review
David B. Families - 18/07/2017
« Slightly disappointing »

As a silver member I use Accor hotels on a frequent basis. When I travel with my wife, we enjoy the welcome glasses of wine. On this occasion I had booked 2 rooms for my family party of 4. I was surprised to receive one voucher for the 4 of us! When we went to the bar, my very heavily pregnant daughter asked for a glass of iced water. The server made it obvious she was annoyed by the request ( lack of profit?) and banged the glass on the table making my daughter feel very uncomfortable. The shower leaked in one of the bathrooms. On the positive side, the reception staff were friendly and efficient.

AccorHotels certified review
K F. Couples - 17/07/2017
« Mr K Fletcher »

Good service food in restaurant excellent

AccorHotels certified review
Paul H. Couples - 17/07/2017
« A good experience »

Arrived to find room ready the staff were very helpful and had a great time looking around the cathedral and the town. Ate evening meal in the restaurant and food and service was good.

AccorHotels certified review
Gerwyn Couples - 17/07/2017
« All aspects of our stay Excellent »

As we expected from check-in to check-out the standard met our high expectations

AccorHotels certified review
Sherona Families - 16/07/2017
« The hotel is clean and stylish »

The hotel is clean and stylish. The room is spacious. The breakfast is good. The housekeeping staff is helpful and efficient. We requested wine glasses and ice. They could deliver them to us very fast.

AccorHotels certified review
Ruth S. Couples - 16/07/2017
« On the whole a good experience »

The staff member on check in was a little offhand and did not give me my free drink voucher, I had to ask for it later. The staff member who dealt with this was charming. The restaurant staff were very welcoming and efficient, and service was brilliant.

AccorHotels certified review
John Couples - 15/07/2017
« OK »

Reception good. Room beginning to look tired. WC stained - never heard of eau du Javal? Bathroom door inside edge - grubby fingermarks. Air con good, and quiet, but old style mechanical thermostat clicks loudly through the night - had to turn it off. Should be updated to modern electronic 'stat. Cars parked at top of access to garage ramp made it impossible to pass other vehicles. If they are staff, or customers who don't want to pay for garage they should park elsewhere.

AccorHotels certified review
Anonymous Couples - 14/07/2017
« Satisfactory overnight stay.  »

Convenient location. Good secure parking (paying). Restaurant was ok. Clean but needs some refurbishment.

AccorHotels certified review
M. E. J. Families - 14/07/2017
« M. E. Jeffreys »

I was rather disappointed with the bathroom in the junior suite which had part of the wash handbasin lighting not working, and no hand soap provided.I had to ask at reception for soap, which, although then provided, was informed that it was now company policy not to provide it automatically, but to request it at reception! How ridiculous!! In addition, I felt that the general quality of food for breakfast, was inferior to that provided at all our previous visits.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Easy to find in the center of Reims »

Easy and nice stay for one night going back home.

AccorHotels certified review
Phil Couples - 11/07/2017
« A very good hotel »

Everything was fine except that the dinner menu was limited in terms big choices so we went out.

AccorHotels certified review
Tom W. U. Couples - 11/07/2017
« Very comfortable. Lovely food!!! »

It was our 5th time staying with you as it makes the drive to the Calais ferry quite reasonable next day. Great polite staff. Lovely cheerful receptionist. Ps. Your large wonderful town map should be given by ALL hotels

AccorHotels certified review
Anonymous Solo - 11/07/2017
« Noisy »

The noise insulation of the room (which has a door connecting to the next room) is very poor. I could share the conversations of the neighbours, although they were not speaking particularly loudly. Very friendly staff.

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Hotel was correct - rather expensive for its offering »

There was a smell of the sewers in the hotel; most notably in the lobby. The room was ok, but not very clean. We found traces of hair in the bathroom and the bedroom. The hotel showed traces of use (missing paint, etc.) and could benefit from some refreshment. Especially, the bathroom could have done with an upgrade.

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Very poor. »

The bar, restaurant and reception smelt of sewage. The staff were unhelpful. I on received one drink as a gold member!

AccorHotels certified review
David W. Friends - 05/07/2017
« Relaxing & comfortable after a long drive. »

The rooms were very comfortable and lovely big beds, shower floor is very slippery, some none slip on the floor would be much appreciated. Reception staff and bar staff very helpful and efficient. Good quality Champagne on sale at nice prices.

AccorHotels certified review
Maxwell H. D. Couples - 04/07/2017
« A pleasant interlude in a fascinating city »

Everything was ready on my arrival. Checking in took only a couple of minutes and my room was exactly what I had asked for. Dinner was served in pleasant surroundings by a very helpful staff. This last point is important as my wife is disabled and I need a table where I can sit beside her rather than be placed opposite. Once again it is a great advantage to have secure parking in an underground garage in a city centre hotel, which I recommend highly

AccorHotels certified review
Daniel Families - 04/07/2017
« A good hotel for business or leisure »

Excellent stay, helpful staff, clean rooms and great breakfast.

Our most recent 20 reviews
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