Mercure Reims Centre Cathedrale Hotel 4 stars

TripAdvisor rating 3.5/5 1,594 reviews
Mercure Reims Centre Cathedrale Hotel
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Hotel extras

  • A 10-minute walk from Notre Dame Cathedral

  • Private parking garage with 60 spaces

  • 4413 sq. ft. (410 m²) of modular rooms

  • Close to the conference center

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre Nearby
  • Golf
  • Outdoor tennis court Nearby
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITURA :   A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more
Mercure Reims Centre Cathedrale Hotel Meeting Room

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,677 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,594 reviews

Enjoyable stay in a fab location :)

Customer review rating 4.2/5

Kate Couples - 16/04/2019 AccorHotels certified review

We stopped here again on the way back from the Alps - it is perfect for getting to the Eurotunnel in the morning. We were given a lovely room. An initial problem with the toilet continuously flushing was fixed straight away - nothing is too much trouble. Staff are so lovely and helpful. Fantastic breakfast. We will definitely return! thank you.

Convenient, efficient and comfortable

Customer review rating 4.2/5

Peter A. Couples - 15/04/2019 AccorHotels certified review

Checked in online so no delay on arrival. Room fine. Breakfast good. Probably the worst thing is the access to the underground carpark

Excellent

Customer review rating 4.2/5

Maurice J. Couples - 14/04/2019 AccorHotels certified review

Helpful service Excellent Hotel

Lovely family trip with a possibility to buy champagne

Customer review rating 4.2/5

Anonymous Families - 10/04/2019 AccorHotels certified review

The staff was friendly and helped us receive champagne boxes from local producers and traders. Also, there is a good parking lot behind the hotel where we could park every night.

Great hotel, with an equally great location.

Customer review rating 4.2/5

Shirley H. Friends - 07/04/2019 AccorHotels certified review

It's hard to find any fault with my experience at the hotel Reims Central Cathedral. It was close to the Cathedral and several other sights. The town centre was a short stroll away. The staff was welcoming, friendly and helpful. The restaurant was lovely and so too was the waitstaff. This was my second time staying at this hotel and I will definitely stay here again when I have the need for a hotel in Reims.

Booked champagne but nobody recognized or showed any intention to deliver what we have ordered

Customer review rating 4.2/5

Bo E. Couples - 04/04/2019 AccorHotels certified review

When checked into recogniced my Gold Membership

Quality hotel, rooms too hot.

Customer review rating 4.2/5

Lester R. Families - 03/04/2019 AccorHotels certified review

Service at reception was efficient, the beds are comfortable. The corridors and rooms are always too hot and the air conditioning doesn’t work. My car always scrapes on the top of the car park ramp - it needs to be smoothed out a bit.

Nice hotel, but keep the heat down!

Customer review rating 4.2/5

Angelos Couples - 02/04/2019 AccorHotels certified review

Good, pleasant. Nice to have boxes of champagne on special offer! Rooms and corridors were far too warm - uncomfortable and not good for the planet!

Enjoyable stay

Customer review rating 4.2/5

Anonymous Families - 27/03/2019 AccorHotels certified review

Very good hotel which I would use again. My only criticism is that on the second day, the cleaner did not reach my room until 5pm. Far too late in the day and as I needed to work - my room was not made up.

Ideal Hotel

Customer review rating 4.2/5

Dr D. E. Couples - 27/03/2019 AccorHotels certified review

Lovely helpful staff willing 'to go the extra mile', comfortable bed in a lovely room, good position - what could be better?

Comfortable

Customer review rating 4.2/5

Mr A. M. J. C. Couples - 20/03/2019 AccorHotels certified review

Stayed here quite a few times while on our way back to UK from south .Very clean comfortable rooms .food much much better with the newish Chef ,bar is not manned anymore so sometimes a long wait for a drink .just need your Resteraunt staff to smile a bit more ,no atmosphere when eating like sitting in a doctors surgery . Presume the older lady has left

was ok

Customer review rating 4.2/5

Philip Friends - 12/03/2019 AccorHotels certified review

was ok

Dear Philip,<br> <br> Thank you for your positive review.<br> <br> It is a pleasure to know that you appreciated your stay.<br> <br> We look forward to welcoming you again.<br>Best regards,<br> <br> Stéphanie GAGNOUX, General Manager

OK

Customer review rating 4.2/5

W. Couples - 06/03/2019 AccorHotels certified review

It was fine. The whole experience was a bit clinical. parking was very tricky with a roof rack, I got stuck at the bottom of the steep sloap down to the basement parking area. There was no warning at the top, nor did the concierge warn me. I had to reverse all the way back up. There was no bath, only a shower. The dinner and breakfast were satisfactory. Otherwise the stay was fine.

Lovely hotel in the centre of Reims

Customer review rating 4.2/5

Samantha Families - 04/03/2019 AccorHotels certified review

Check in was very easy and the staff were keen that we had all the information we needed about the hotel and Reims. The hotel is in easy walking distance of the centre of town. The beds were very comfortable and there was a lovely spread at breakfast.

Enjoyable stay however rooms on the canal side have traffic noise all night

TripAdvisor rating 3.5/5

Scenic12992778264 Couples - 04/03/2019 TripAdvisor review

I am a big fan of Accor hotels especially in France where our small dog is accomodated without any fuss. For our most recent stay in this hotel we chose a superior room with its own coffee machine in the room which was a nice extra to have. I always like to have the window open at night because otherwise I get a bad chest and cough. Our superior room had a nice view of the canal however there is also a busy road running alongside it so we had traffic noise all night.

Dear Guest, Thank you for taking the time to share your feedback of your recent stay. We are delighted you had an enjoyable stay and glad you found our pet friendly hotel just ideal for your needs. We are glad your superior room met your requirements and that you enjoyed the nice canal view. We apologise for any disturbance however all our Privilege rooms are overlooking canal. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Stéphanie GAGNOUX, General Manager

Efficient

Customer review rating 4.2/5

Joss Families - 03/03/2019 AccorHotels certified review

One night stop over en route to Calais.

Mr

Customer review rating 4.2/5

James M. Families - 03/03/2019 AccorHotels certified review

We have stayed at this hotel many times a year for abou 20 years, it is midway to our chalet near Annecy. This recent visit was uncomfortable as the air conditioning did not function, an experience we have had in the past. The food in the restaurant has gradually got worse and and on the a casino prior to this a complaint made at the the time of the meal was ignored but not charged until a few days after we left. Evenin though we checked out as normal, our card details were retained.

Not as good as we experienced in previous visits

Customer review rating 4.2/5

Peter B. Couples - 03/03/2019 AccorHotels certified review

We have stayed in your hotel on at least 5 previous occasions and on each visit were offered a free drink. The fact that we were not offered one on this occasion was I guess due to my status having lapsed - at the same time all my accumulated points were deleted. Circumstances over the last two years prevented me from travelling and using Accor hotels. Aside from this we found the hotel to be overly warm.

Excellent service in the dining room

Customer review rating 4.2/5

B. Couples - 03/03/2019 AccorHotels certified review

see above

Dear B., <br>Thank you for your valuable feedback regarding your stay in our hotel Mercure Reims Centre Cathédrale.<br> We are very pleased to know that our team members made an impact on your experience with us and we will not hesitate to pass along your comments.<br> It would be a pleasure to welcome you back on a future occasion. <br>Kindest regards,<br> Stéphanie GAGNOUX, General Manager

Spot on

Customer review rating 4.2/5

Kevin P. Families - 26/02/2019 AccorHotels certified review

Completely friendly, professional, efficient, clean and great value. Your reception and breakfast staff were super efficient and they smiled and were absolutely brilliant. I was staggered to be honest. I had emailed to say my wife was ill and we only needed one instead of two rooms. On arrival the staff sorted this out quickly and with zero issue. Fantastic.

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