Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

3.5/5 1,528 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 18  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose a Standard Room overlooking the city or the cathedral or a Privilege Room with a king-size bed and wider range of services. Family rooms are designed for your children's comfort.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toiletries available
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,249 reviews

Our guest reviews for Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,528 reviews
Gj Families - 09/11/2018 AccorHotels certified review
« Excellent location to vist |Rheims and the Champagne region. »

Stayed on the Accor offer of 3 nights for the price of two to visit the champagne region joined by our daughter and her fiancée. The staff in every department were excellent and very helpful and the room comfortable. Used the bar and restaurant which were both well run and reasonably priced.

P Couples - 07/11/2018 AccorHotels certified review
« Très bon service, hôtel très confortable »

Week-end marathon reims

Drpkr Families - 07/11/2018 AccorHotels certified review

Hotel is not updated. It is to see that you are reluctant at regular maintenance.

Jean-marie R. Business - 06/11/2018 AccorHotels certified review
« Nice stay in the heart of the city »

It was nice to stay near all facilities of the city: a walking distance to the city center. The room was not as spacious as anticipated but overall clean. The breakfast buffet was very good. The restaurant also offered a good choice of dishes. The personnel was very friendly and available.

Keith Couples - 01/11/2018 AccorHotels certified review
« A functional hotel with no frills »

Pleasant room but very small paper cups, no decaf coffee and nasty little plastic glasses. Breakfast was OK but croissants very poor by French standards as was the coofee despite a wide selection of methods for making it. The scrambled egg dish was itself was not nice. Pleasant staff and good parking.

Anonymous Friends - 31/10/2018 AccorHotels certified review
« A good several days stay. »

The hotel is in central Reims. It is 2 or more blocks from transportation. It is several blocks to the train station. There are taxi service and parking available. It is a 20 minutes (for me a little longer) walk to shopping, museums and the cathedral. Except for the hotel restaurant, there are no nearby restaurants. The room was comfortable, clean and quiet. I could adjust the temperature. The comforter was too thick and was warm. I requested a blanket instead, and this was a good solution. Pillows and bed were comfortable. There was bar soap and liquid soap in the shower, but no other supplies even when asked. Nice hot water. The refrigerators worked well and was not noisy. There was a darkening curtain. This generally worked well, but there was sometimes an inch or so gap of light. Plenty of closet and storage space. TV mostly French, but. There was BBC (brief summaries) and DW in English. Food was very good. The coffee machines were challenging to most patrons, but once I figured it out, I enjoyed the expresso selections. The front desk was excellent, friendly, efficient and sought to make my stay positive. I would recommend this hotel.

Ian M. J. Couples - 27/10/2018 AccorHotels certified review
« We always enjoy our stay in Reims »

We keep coming back!!

Michael S. Couples - 25/10/2018 AccorHotels certified review
« Good stop over »

Good room and restaurant with excellent breakfast.

Anonymous Couples - 18/10/2018 AccorHotels certified review
« Top »

Alles perfekt

Trevor Couples - 15/10/2018 AccorHotels certified review
« Smart hotel a short walk from the city centre »

Our experience was on the whole good but we found the restaurant a disappointment. Our room was quite small although clean and modern. We liked the fact that the city centre was a short walk as this meant we were able to walk off our evening meal in the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime DEZ Responsable Hébergement Mercure Reims Centre Cathédrale

Couples - 15/10/2018 TripAdvisor review
« Quiet and close »

Close to the centre and to tram , restaurant was good as was snack bar.Room was clean and comfortable although I am tired of the colour schemes used by Mercure overall.easy to walk to the centre. breakfast was adequate

Tom W. U. Couples - 04/10/2018 AccorHotels certified review
« Tom W.. London U. »

Very friendly staff. Superb restaurant for dinner and breakfast. Free parking. This was our SEVENTH visit. See you again in 2019

Anonymous Families - 02/10/2018 AccorHotels certified review

Confortable and convenient

Linda Couples - 30/09/2018 AccorHotels certified review
« Much as expected »

We use this hotel regularly when travelling to visit our family who live in Switzerland. It is conveniently situated close to the canal and a 10-15 minute walk from Reims' marvellous cathedral. The hotel is a typical Mercure, comfortable but no frills (even the suites have paper cups for tea and coffee!) with an improved restaurant and pleasant staff. The public areas, including the corridors, could do with repainting and are starting to look rather tired. Our return stay was noisier than expected - normally if you are on the top floor it is very quiet but there were people talking noisily in the corridor after midnight and doors slamming. This hotel is increasingly attracting tourist groups which can be off-putting for other guests. Breakfast on 14 September was a bit like being in Piccadilly Circus in London, with long queues for coffee and people from one tourist group consuming so many boiled eggs that one feared for their digestive health. No doubt these large groups add to Accor Hotels' bottom line but it is making the experience of staying in some of their Mercure hotels very close to being in a cheap motel. Please note: your accountants may be delighted but some of your loyal customers are not.

John Couples - 30/09/2018 AccorHotels certified review

We were disappointed by the dirty floor in the fourth floor passages. This is not what we have come to expect in this hotel. We waited so long for service in the bar that we nearly walked out!

Anonymous Solo - 28/09/2018 AccorHotels certified review
« Magnifique! »

The staff was extraordinarily friendly and eager to help. They were very quick to retrieve my passport when I forgot it in the room safe. The room itself was wonderful.

Graham Couples - 28/09/2018 AccorHotels certified review
« Good Hotel »

A well equipped room with a nice view and in near perfect condition. Car park was excellent and reasonably priced. The staff were friendly and helpful. The food was excellent for an evening meal but unfortunately the service was unacceptably slow. Although not too bad in this hotel, coach parties raiding the breakfast bar means that full price guests need to struggle a little to get food.

Anonymous Couples - 27/09/2018 AccorHotels certified review

Nice Room and location, mediocre service and terrible breakfast. Front desk never looked up from their phones/computers to smile or acknowledge guests. Breakfast was terrible. Plates, glasses and coffee cups needed to be restocked. Buffet food needed to be refreshed and restocked. It was a Tuesday morning and not busy at all. I had to wait close to 15 for scrambled eggs, which were inedible when they were finally served. Two grapes in the fruit bowl...embarrassingly underwhelming.

Couples - 27/09/2018 TripAdvisor review
« A Great Stopover »

This is a superbly situated hotel overlooking the river and a few minutes stroll from the cathedral. We spent an excellent night there in a very comfortable room. I was impressed by the restaurant where we enjoyed an excellent meal. There is secure car parking under the hotel and, despite the city centre location, there is fast access to the motorway network .

Christine Couples - 26/09/2018 AccorHotels certified review
« End of holiday stopover »

Comfortable room with everything we needed but didn't use any of the other hotel facilities as we left early for our journey home. My only criticism was that although we only used the underground car park for 18 hours we were charged for two full days, obviously because we parked on one day and left the next.

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