Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

3.5/5 1,581 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 88.35 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 18  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toiletries available
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,623 reviews

Our guest reviews for Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,581 reviews
Mr A. M. J. C. Couples - 20/03/2019 AccorHotels certified review
« Comfortable »

Stayed here quite a few times while on our way back to UK from south .Very clean comfortable rooms .food much much better with the newish Chef ,bar is not manned anymore so sometimes a long wait for a drink .just need your Resteraunt staff to smile a bit more ,no atmosphere when eating like sitting in a doctors surgery . Presume the older lady has left

Philip Friends - 12/03/2019 AccorHotels certified review
« was ok »

was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip,<br> <br> Thank you for your positive review.<br> <br> It is a pleasure to know that you appreciated your stay.<br> <br> We look forward to welcoming you again.<br>Best regards,<br> <br> Stéphanie GAGNOUX, General Manager

W. Couples - 06/03/2019 AccorHotels certified review
« OK »

It was fine. The whole experience was a bit clinical. parking was very tricky with a roof rack, I got stuck at the bottom of the steep sloap down to the basement parking area. There was no warning at the top, nor did the concierge warn me. I had to reverse all the way back up. There was no bath, only a shower. The dinner and breakfast were satisfactory. Otherwise the stay was fine.

Samantha Families - 04/03/2019 AccorHotels certified review
« Lovely hotel in the centre of Reims »

Check in was very easy and the staff were keen that we had all the information we needed about the hotel and Reims. The hotel is in easy walking distance of the centre of town. The beds were very comfortable and there was a lovely spread at breakfast.

Scenic12992778264 Couples - 04/03/2019 TripAdvisor review
« Enjoyable stay however rooms on the canal side have traffic noise all night »

I am a big fan of Accor hotels especially in France where our small dog is accomodated without any fuss. For our most recent stay in this hotel we chose a superior room with its own coffee machine in the room which was a nice extra to have. I always like to have the window open at night because otherwise I get a bad chest and cough. Our superior room had a nice view of the canal however there is also a busy road running alongside it so we had traffic noise all night.

Joss Families - 03/03/2019 AccorHotels certified review
« Efficient »

One night stop over en route to Calais.

James M. Families - 03/03/2019 AccorHotels certified review
« Mr »

We have stayed at this hotel many times a year for abou 20 years, it is midway to our chalet near Annecy. This recent visit was uncomfortable as the air conditioning did not function, an experience we have had in the past. The food in the restaurant has gradually got worse and and on the a casino prior to this a complaint made at the the time of the meal was ignored but not charged until a few days after we left. Evenin though we checked out as normal, our card details were retained.

Peter B. Couples - 03/03/2019 AccorHotels certified review
« Not as good as we experienced in previous visits »

We have stayed in your hotel on at least 5 previous occasions and on each visit were offered a free drink. The fact that we were not offered one on this occasion was I guess due to my status having lapsed - at the same time all my accumulated points were deleted. Circumstances over the last two years prevented me from travelling and using Accor hotels. Aside from this we found the hotel to be overly warm.

B. Couples - 03/03/2019 AccorHotels certified review
« Excellent service in the dining room »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., <br>Thank you for your valuable feedback regarding your stay in our hotel Mercure Reims Centre Cathédrale.<br> We are very pleased to know that our team members made an impact on your experience with us and we will not hesitate to pass along your comments.<br> It would be a pleasure to welcome you back on a future occasion. <br>Kindest regards,<br> Stéphanie GAGNOUX, General Manager

Kevin P. Families - 26/02/2019 AccorHotels certified review
« Spot on »

Completely friendly, professional, efficient, clean and great value. Your reception and breakfast staff were super efficient and they smiled and were absolutely brilliant. I was staggered to be honest. I had emailed to say my wife was ill and we only needed one instead of two rooms. On arrival the staff sorted this out quickly and with zero issue. Fantastic.

Alan W. Couples - 25/02/2019 AccorHotels certified review
« mr alan w. »

booking not until 30th june!

Ed Families - 25/02/2019 AccorHotels certified review
« Quick stay en route to the Alps »

We arrived at 6am for a checkin, quick sleep and checkout by 10.30am. I was therefore surprised to be charged for parking for such a short stay (and being a member). Also there was lots of confusion with the booking process, dates and providing me with a confirmation.

Lena W. Couples - 22/02/2019 AccorHotels certified review

Good size room with very comfortable bed, though bathroom needs urgent update, especially the shower. Good restaurant and lovely staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lena,<br> We value your feedback in relation to your recent visit. <br><br>Our team thanks you for your kind words and are delighted to hear that you enjoyed your time at our restaurant.<br><br>While we do carry out work whenever necessary in order to keep our facilities up to date, we have noted your comments as it relates to the bathroom.<br><br>Nevertheless, we are pleased to know that, in general, your stay with us was one of comfort.<br> It would be a pleasure to welcome you again. Kindest regards,<br> Stéphanie GAGNOUX

Beth L. Couples - 21/02/2019 AccorHotels certified review
« Great overnight stay »

Perfect stay. Good meal in the restaurant when we arrived. Comfortable room. Delicious breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth,<br> Thank you for such a great review!<br><br>The satisfaction of our guests during their stay among us is very gratifying for our team and we are pleased to hear that everything about our hotel and your time with us were to your liking.<br> We look forward to welcoming you back to Hotel Mercure Reims Centre Cathédrale. Best wishes,<br> Stéphanie GAGNOUX

Ian J. Couples - 16/02/2019 AccorHotels certified review
« We love Reims and you maintain a good standard »

We keep coming back

Anonymous Families - 14/02/2019 AccorHotels certified review
« Great Location »

The staff were very pleasant and helpful. The room were clean and satisfactory, although the paper cups for the coffee in the room appeared a little basic for the level of accommodation. Parking at the hotel was a little limited, however with the additional secure parking under the hotel this proved to be a winner, however I thought it was a little expensive.

Anonymous Families - 13/02/2019 AccorHotels certified review
« Relaxing »

Everyone was very helpful and the hotel was relaxing

Jb Business - 10/02/2019 AccorHotels certified review
« Nice Place »

My prefered Hotel in Reims.....................................................................................................................................................................................................................................................................................................................................................

Valerie Couples - 07/02/2019 AccorHotels certified review
« January in Reims »

Good welcome from reception on arrival. Felt hotel needed some tlc, eg corridor carpet and scuffed skirting boards in room. No door / curtain to shower area means floor floods. Could not get the English TV but when raised with staff, quickly came to check and offered another room where the tv worked. Advertised as 4 star but paper cups instead of china cup/mug, tea was limited, glad we had bought some with us.

Kate Couples - 06/02/2019 AccorHotels certified review
« Lovely stay in a great location! »

Stayed here on way to the Alps and on the way home. Hotel is in a great location in Reims - walking distance of cathedral and plenty of restaurants and bars. The room was very comfy, nice bed, plenty of space. Make sure you get the breakfast as that is fab - loads of choice, all lovely and fresh. The bar has a great champagne menu as well! Staff are really nice and helpful - we will definitely be back on our next trip to the mountains :)

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