Mercure Reims Centre Cathedrale Hotel 4 stars

TripAdvisor rating 3.5/5 1,674 reviews
Mercure Reims Centre Cathedrale Hotel
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+ 21 Services
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Room 1

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Hotel extras

  • A 10-minute walk from Notre Dame Cathedral

  • Private parking garage with 60 spaces

  • 4413 sq. ft. (410 m²) of modular rooms

  • Close to the conference center

  • beIN SPORTS

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • REIMS CHAMPAGNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Golf
  • Outdoor tennis court (Nearby)
Business services
  • 14 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer
51723
reims
france

Tel: +33326844949

Fax: (+33)3/26844984

Contact email

Check-in from 15h00

Check out up to 12h00

  • CITURA :   A or B Vesle

  • By plane

    PARIS ORLY At 155km / 96.88 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 130km / 81.25 miles

  • By plane

    REIMS CHAMPAGNE At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    REIMS PRUNAY At 10km / 6.25 miles

  • By car

    CATHEDRALE N°24 At 1km / 0.63 miles

  • By train

    REIMS At 3km / 1.86 miles

GPS :49.248794, 4.027219

Our accommodations

We have three room categories to meet your standards of comfort and make your stay easier. Choose between traditional room overlooking the city or the Canal or a Privilege Room, equipped with queen size bed and offering a higher level of service. Suites are designed for the comfort of families.

Classic Room 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room-1 double bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege room -1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV

Suite-1 double bed 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE REM'

Type of cuisine: French

For food lovers: Be sure to visit our restaurant, Le Rem', on the mezzanine which offers simple, regional and seasonal cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BLANC DE BULLES

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 290

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,129 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,674 reviews

Idrove in very tired after a long drive and found the room, bar and restaurant relaxing and enjoyable.

Customer review rating 4.2/5

John G. Solo - 04/10/2019 AccorHotels review

I use The Mercure catedral as a regular escale and have always been very satisfied with all aspects of my stay. Quand-meme je sais parler francais...

Pleasant stopover

Customer review rating 4.2/5

Nicola S. Couples - 01/10/2019 AccorHotels review

We arrived in terrible weather but received a warm welcome from reception staff, our room was comfortable and we were able to park our car without charge in the outdoor car park adjacent to the hotel. We decided to eat supper in the hotel and enjoyed a good meal with an excellent bottle of wine.

Efficient, friendly service in a corporate hotel setting.

Customer review rating 4.2/5

Hen S. Families - 23/09/2019 AccorHotels review

Parking was easy and it was so nice not to pay extra. The lobby is huge and corporate/impersonal. Yet the receptionist was friendly and helpful. Our room was clean, light and bigger than expected but of course, formatted and impersonal. Bed was comfortable but pillows hard. Loved the Nexe products. Only one free small bottle of water between four of us?

Accomendation was good, Service was less

Customer review rating 4.2/5

Louis Solo - 23/09/2019 AccorHotels review

Check-in to the hotel was good, desk clerk was helpful, Room was good. Service was less, had put out do not desturb sign but cleaning staff entered the room to clean up, next day I asked to clean the room and nobody did. Bar staff had to be searched for every time, didn't matter what time of the day, restaurant was good, bud again staff had to be searched for. At checked I was charged for 3 times breakfast, that I hadn't taken, the desk-clerk didn't understand enough English to help me with this. Other staff was to bussy to help him. Normally I get my invoice in a mail, but this time I got a paper invoice. Again the desk-clerk didn't understand that I wanted it by mail for my accounts.

Nice place, shame about the breakfast

Customer review rating 4.2/5

Stevep Couples - 23/09/2019 AccorHotels review

Overall, this was just what we were looking for, a hotel that is easy to get to by car and in walking distance from the town. The room was comfortable and dinner in the restaurant after a long day was good. It needs a sign outside to tell you where the entrance to the parking is - along the service road at the front - but we found it in the end. The only disappointment was the breakfast; limited hot food, most of which looked nasty, broken toaster, not enough coffee machines and a very awkard layout. Other than that, we heartily recommend it.

Good

Customer review rating 4.2/5

F. Business - 22/09/2019 AccorHotels review

Good

Great service and great room

Customer review rating 4.2/5

Mitchell Couples - 19/09/2019 AccorHotels review

Great room, quiet, very big and spacious. Breakfast had good selection. Close to Lanson, great selection of Champagne. Early check in made things really easy for us.

Good hotel

Customer review rating 4.2/5

Jenc Couples - 18/09/2019 AccorHotels review

Friendly, helpful staff, good food, clean rooms, comfy bed.

Another perfect visit

Customer review rating 4.2/5

Anonymous Solo - 18/09/2019 AccorHotels review

Having checked in online, everything was I have come to expect of the Mercure. There was space in the underground garage for my car, reception handed me my key and packet of information, and my room was ready. Dinner was no problem, and the excellent breakfast with its wide choice was something I have come to look forward to. I can't wait for my next visit to the Mercure.

A short but enjoyable stay.

Customer review rating 4.2/5

Rob G. Families - 17/09/2019 AccorHotels review

We stayed for two nights and enjoyed this overall. Comfortable hotel, helpful staff in general. Enjoyed the food and drink in the restaurant. I did miss the little champagne bar from our last visit. would prefer proper cups in the room for tea and coffee ( and proper milk). Reims is a nice place to visit.

Always clean, friendly staff, disappointing food.

Customer review rating 4.2/5

M.r. Couples - 12/09/2019 AccorHotels review

The hotel is clean, the staff friendly, I have enjoyed breaking our journey there for many years, however the food is getting worse & worse. There is little choice & what you get is basic, not a pleasurable experience, shame because we have had some very nice meals there.

Dear R., Thank you for taking the time to share your valuable review. We are pleased that you appreciated the high standards and quality service which we strive to uphold. Our team members always go out of their way to ensure they deliver the best service possible. We have passed your remarks regarding the food to the relevant department. However, we are happy to announce you the new menu will be serve from beginning of october. We hope to welcome you back. Best wishes, Stéphanie GAGNOUX, General Manager

Nice facilities and friendly employees

Customer review rating 4.2/5

Katie Couples - 12/09/2019 AccorHotels review

The check in was a smooth process and the receptionist was extremely helpful and full of recommendations for our very short stay in the city. The room was clean and really nice - very comfortable nights sleep. I would recommend staying at this hotel.

Excellent Hotel

TripAdvisor rating 3.5/5

nandspowlson Couples - 12/09/2019 TripAdvisor review

The hotel is in an excellent location, easy to find and close to the city centre and cathedral. When we arrived after a long journey the staff were efficient and helpful which is just what you need when you are tired. and in need of a rest. Overall we had no problems or complaints.

Dear Guest, Thank you for such a positive review. We are glad you found our location to be suitable, it is a privilege to be located within walking distance to the city centre. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, Stéphanie GAGNOUX, General Manager

Mrs

Customer review rating 4.2/5

Mary Families - 10/09/2019 AccorHotels review

Breakfast was chaotic with 2 coach loads. Not enough staff to cope.

Dear Mary, Thank you for taking the time to share your recent experience. Your feedback is always useful. We're sorry your experience hasn't been as good as what we usually receive. Your remarks have been noted and will take into consideration. We hope to be able to welcome you back in the future. Best regards, Stéphanie GAGNOUX, General Manager

Excellent Find

Customer review rating 4.2/5

Ann Couples - 09/09/2019 AccorHotels review

Well positioned hotel by the river. Free and secure parking available. Rooms clean and well appointed. We were given an upgrade which is always a bonus. Hotel 10 minute walk into main area. Lots of places to eat. The place had a good buzz about it. Will hope to return.

Nice hotel. Good location. Some attention to detail lacking.

Customer review rating 4.2/5

Anonymous Friends - 08/09/2019 AccorHotels review

As stated above, overall experience was good. Staff were friendly and helpful etc. In terms of the attention to detail, the shower gel dispenser was empty on our arrival. The door handle on the bathroom was loose and frequently came off. Both of these really should have been spotted by whoever services the rooms.

Dear Guest, Thank you for taking the time to review your stay with us. We are glad you found our location to be suitable, it is a privilege to be located within walking distance to the city centre. However we are very sorry for our oversight in not refilling the products, please don't hesitate to inform us immediately of any issues you may find. We hope to welcome you back on future occasions. Best regards, Stéphanie GAGNOUX, General Manager

Good all round hotel

Customer review rating 4.2/5

Malcolm Couples - 07/09/2019 AccorHotels review

Stayed here previously but improvements made our stay better than expected.

Customer review rating 4.2/5

Duncan B. Couples - 05/09/2019 AccorHotels review

average - comfortable

Dear Duncan, Thank you for this positive review concerning your experience at our hotel. We are delighted to hear that our hotel met your expectations and that your stay with us was comfortable. It would be a pleasure to have you for another good stay. Best wishes, Stéphanie GAGNOUX, General Manager

perfect for a shory stay

Customer review rating 4.2/5

Sash Friends - 02/09/2019 AccorHotels review

very enjoyable stay in a perfectly located hotel. great breakfast and comfy rooms

Simple pleasant stress free... A little difficulty with booking system.

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

I will continue to use your hotel...We particularly liked the lady managing the restaurant.

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