Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

3.5/5 1,557 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 18  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose a Standard Room overlooking the city or the cathedral or a Privilege Room with a king-size bed and wider range of services. Family rooms are designed for your children's comfort.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toiletries available
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,458 reviews

Our guest reviews for Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,557 reviews
K Business - 14/01/2019 AccorHotels certified review
« very friendly and helpful staff. Comfortable room. »

very friendly and helpful staff. Comfortable room.

Francesco Business - 11/01/2019 AccorHotels certified review
« Good »

Good and confortable. High courtesy your team

Anonymous Couples - 10/01/2019 AccorHotels certified review
« We have stayed at the hotel over 10 times and it was the same »

Good. the reception staff are very helpful and accommodating.

Robert C Couples - 09/01/2019 TripAdvisor review
« Couple returning from skiing »

Well placed with very friendly and efficient staff. Rooms comfortable and quiet. Dining experience very good. Check out was done with minimum fuss and the hotel is well positioned for motorway connections. Highly recommended

Christoph V. Couples - 06/01/2019 AccorHotels certified review

receptionist was not friendly as from the first moment. Wes was short tempered and not helpful.. whereas in many hotels we receive a welcome drink for two ( my wife and myself) she did not offer it nor want to include it. We did not receive an upgrade inder the pretext the hotel was fully booked but at the same moment I was able to book upgrades on the reservation system.. although I asked for it because The room was not “aéré” and smelled vinegar all over the place (incl the corridor) which for me is a particular concern since I am allergic for vinegar..... she was treating the other people wirking at the hotel as “HER” staff instead of colleagues... etc etc....

Ann K. J. Families - 04/01/2019 AccorHotels certified review
« Not the best experience »

I am a silver member from AccorHotels and stay in many different hotels in the group firstly after booking in on line we arrived I didn’t get my welcome drink or preferential service one of the family rooms was not made up and when we opened the sofa bed the bedding did not look clean the rooms were not the standard that I have come to expect at all The restaurant was very disappointing also the food was not well cooked at all and the service shocking all in all poor throughout it seamed that they cater for one nighters so don’t care very disappointed will not stay or recommend it

Anonymous Solo - 31/12/2018 AccorHotels certified review
« A wonderful stay in Reims »

I could not have been happier with the quality of the room or of the kindness of the staff. I would be more than happy to stay here again.

Anonymous Families - 26/12/2018 AccorHotels certified review
« Good people but hotel needs improvement »

Nice staff but other than the lobby and the restaurant/bar area the hotel is tired

N/a Couples - 24/12/2018 AccorHotels certified review
« Rooms in need of cleaning and renovation »

Pleasant staff, decent breakfast, room very sad. Better coffee and selection of teas (tisanes) in room needed. Room and corridors were not clean and it felt generally very worn.

Anonymous Couples - 18/12/2018 AccorHotels certified review
« Comfortable with helpful staff and good breakfast »

Room perhaps a little small but clean, well equipped. Staff very polite and helpful.

Hilary U. Couples - 14/12/2018 AccorHotels certified review
« Well appointed city hotle »

We have been to Reims before but this was the first time at the Mercure. It is a well appointed hotel, about 10 minutes walk from the Cathedral and city centre. Rooms were comfortable and breakfast had a lot of variety. Staff were helpful.

S. W. Business - 14/12/2018 AccorHotels certified review
« the room I booked was unavailable »

Poor - I was told that due to "problems" my room was unavailable, and I would be staying in the Campanile a short distance away. I do not blame the staff, but I was not offered even a partial refund, just some points on my Accor account. This is not acceptable for such a downgrade.

Family - 11/12/2018 TripAdvisor review
« Well appointed hotel, a short walk from the main sights »

We recently stayed here for 2 nights to visit the Christmas Market and Champagne Houses. It is a well appointed hotel, a short walk from the main shopping area and Cathedral. Comfortable room and very good breakfast.

Anonymous Couples - 10/12/2018 AccorHotels certified review
« better than average »

well done, small changes could improve the experience

Jeff N. Couples - 07/12/2018 AccorHotels certified review
« broken floor tile in the bathroom and the door needs atension in room 428 »

all in order

Anonymous Families - 06/12/2018 AccorHotels certified review
« Great location »

Location and room (suite) were both great. Only drawbacks were the cardboard cups for coffee / tea. I was also a little taken aback to find tat Mercure had pre-authorised 300 Euros in addition to my room charge with my credit card issuer.

Chris D. Couples - 25/11/2018 AccorHotels certified review

Good ,as expected

Tony M. Business - 21/11/2018 AccorHotels certified review
« great value great food »

it is a lovely hotel and great position close to the city but the food in the restaurant is actually restaurant food not hotel food , there is no need to leave the hotel for fine dining they have it !!! thank you tony

Philip W. Couples - 21/11/2018 AccorHotels certified review
« short stop over »

enjoyable

Gj Families - 09/11/2018 AccorHotels certified review
« Excellent location to vist |Rheims and the Champagne region. »

Stayed on the Accor offer of 3 nights for the price of two to visit the champagne region joined by our daughter and her fiancée. The staff in every department were excellent and very helpful and the room comfortable. Used the bar and restaurant which were both well run and reasonably priced.

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