Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

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3.5/5 1,366 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose a Standard Room overlooking the city or the cathedral or a Privilege Room with a king-size bed and wider range of services. Family rooms are designed for your children's comfort.

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,201 reviews

Our guest reviews for Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,366 reviews
TripAdvisor review
CinY1925 Couples - 09/12/2017
« Perfect hotel for a city trip »

Perfect location, close to the cathedral, excellent rooms, good sleep, good breakfast, friendly staffs. Booked this hotel for a trip to the champagne region. Parking on site is bit expensive, but there is a lot of parking spaces around the hotel ( paid )

AccorHotels certified review
Paul T. Friends - 26/11/2017
« fairly good but not without issues »

I have been using the hotel for years. The staff in the bar keep changing it seems and the service is not improved for it. The bathroom was cleaned but it was clear not as thoroughly as I would expect. There was toilet paper on the floor behind the toilet when I arrived and it was still there after two days when I left. Overall I wonder if things are just slipping a bit.

AccorHotels certified review
Lynn Friends - 23/11/2017
« Great location little tweaks neede »

Booked a junior suite for 3 of us to stay in for a night. Good size room and large double sofa bed and dual access to the bathroom. Good breakfast and really lovely staff who very helpful. Negatives There were only 2 robes and slippers which was annoying and the welcome drink was only given to me as gold card member where on a previous stays all staying have got the drink The light in the lounge didn’t work and there was only a really small hairdryer. Decor needs a little refresh

AccorHotels certified review
Patrick H. Couples - 20/11/2017
« Most enjoyable stay »

Both Room and Bathroom a little on the small side. Otherwise everything excellent.

AccorHotels certified review
Anonymous Couples - 14/11/2017
« Outdated »

Good service but hotel’s facilities are outdated, very noisy (from the hallway).

AccorHotels certified review
Kathleen Couples - 06/11/2017
« KIara »

on est tres tres content

AccorHotels certified review
Megan Couples - 04/11/2017
« Very good »

Very good. The only « downside » is the decoration in halls and rooms - very dark

AccorHotels certified review
Steven Couples - 04/11/2017

A great quiet location and good breakfast

TripAdvisor review
MiniMx Couples - 02/11/2017
« See the room first »

We have stayed in this hotel a few times and have had some nice rooms. Unfortunately this time having booked a better room with canal view, we went to the room and it was fairly small and there was no canal view. when I realised I went to reception but it was so crowded with about 20 people checking in, that I decided not to wait. The room was on the 1st floor. The corridor was dark with cupboards containing pipes were left open. The saving grace was Sandra in the bar. Always happy and smiling. The hotel is only a short walk from the centre of town and that is why we stay there. Would we return? Probably because of its location and car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MiniMx, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maxime DEZ Responsable Hébergement Mercure Reims Centre Cathédrale

AccorHotels certified review
Robert D. Couples - 30/10/2017
« Hotel is OK, but excessive heat on the 5th floor really detracts from the experience »

Staff is nice. But, the pillows are bad! The room never cooled off--even when we opened both windows. Very uncomfortable in the room.

AccorHotels certified review
Anonymous Solo - 25/10/2017
« Poor customer service »

Dissapointing, with the bare minimum effort made to fulfil the requirements of the contract without any attempt to go above and beyond.

AccorHotels certified review
Pauline &. I. J. Couples - 25/10/2017
« Ian & Pauline J. »

We keep returning on our way back home - so we must be happy with you .

AccorHotels certified review
Ken@ T. Couples - 24/10/2017
« Busy »

We were unaware that it was marathon weekend and were able to find last room from the other Mercure. The room was relatively expensive compared with other Mercure hotels we have stayed.The room was fine and the breakfast very good. The ash trays out side the hotel were over flowing and needed emptying. I told the night desk but they were still overflowing the next day. The external furniture is ridiculous. The chars are hard to get into and out of and the table is two metres from the chair and is of no use

AccorHotels certified review
Anonymous Business - 18/10/2017
« Friendly staff, satisfied with the experience. »

Overall good. The corridors were a little too hot!

AccorHotels certified review
John B. Solo - 12/10/2017
« Generate a positive experience »

Reception staff and room excellent ,bar staff slow , restaurant food and staff great and staff hardworking and diligent ,may need more staff in restaurant

AccorHotels certified review
From U. Couples - 08/10/2017
« Large, Convenient hotel but subpar for Mercure -- Needs renovation »

Hotel is clean and well-run. The recently renovated bathroom in our room was a nice plus, as was the lovely view of the canal. However, the rest of our "junior suite"room was worn, sparsely furnished, and not that nice, Very loud dining area, dominated by crowds from bus tours.

AccorHotels certified review
Mike A. P. Couples - 07/10/2017
« Good except bfeakfast »

We are regular Mercure users. Booking is always a problem IF IF IF you are put through to Central Reservations - they never recognise our Accor Number and ask so many questions which are difficult to answer especially on a mobile phone. If you are lucky enough to get through to hôtel itself - things are much quicker and straightforward. Actual stay was good as always. Staff very pleasant. Breakfast was not so good - burnt scrambled egg made from powder and undercooked bacon - not eat able. We like The Mercure - Central Booking is a problem generally and this time breakfast wasn't your best. Thanks Mike et P.

TripAdvisor review
Family - 05/10/2017
« Very comfortable stay in a great location »

We arrived to a friendly welcome from Hafida on reception. Check in was quick and easy as was parking in the hotel's underground car park. We had booked a junior suite which was a very good size for 3 adults - a large double bed in the bedroom and a large double sofa bed in the lounge. The bathroom had a separate toilet with basin, and a connecting shower room with a good size drencher shower and another basin. There were the usual toiletries, slippers, hairdryers, and bathrobes, as well as air conditioning. The beds and pillows were very comfortable. We dined in the hotel's dining room in the evening and although the menu was fairly limited, the food was good. Breakfast the next morning was also very good with a wid selection of items on offer - cereals, fruits, yoghurt, pastries, breads, cheeses, meats, sausages, eggs, fruit juices, etc. Service was very good throughout. Check out was also quick and easy. The hotel is within a 10 minute walk of Reims cathedral and within easy reach of the motorways. I would thoroughly recommend this hotel to anyone wishing to stay in Reims.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GloucesterKdc, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maxime DEZ Responsable Hébergement Mercure Reims Centre Cathédrale

AccorHotels certified review
James S. Friends - 03/10/2017
« Pleasant stay »

Warm welcome and very happy with room, breakfast and facilities

AccorHotels certified review
Gaby Solo - 03/10/2017

Everything is fine as usual, but I regret that, when you arrive late say after 21.30 or 22.00, there is not much possibility of having a proper dinner. Only a small salad with a pate en croute with more crust then meat. Slightly disappointing compared to what is available at the restaurant before 21.30 .The staff was very helpful, but the kitchen was closed and there was only so much they could do.

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