Hotel - Mercure Paris Orly Aéroport Hotel
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Mercure Hotel

Mercure Paris Orly Aéroport Hotel

Avec GPS: Allée du Cdt Mouchotte 
91550  ORLY AEROGARE CEDEX
FRANCE

808 reviews
TripAdvisor Rating Based on 808 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • PARIS ORLY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:30-23:00
    • Opening hours : Week-end 19:30-23:00

Business services

  • 6 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The Mercure Orly Aéroport offers air-conditioned rooms with free WIFI access, Canal+ and Bein Sport channels. Choose between the Standard Room, Privilege Room or Family room according to your needs.

  • 192 rooms
  • 160 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 2,487 reviews

Our guest reviews for Mercure Paris Orly Aéroport Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 808 reviews
AccorHotels certified review
M. Families - 12/08/2017

Classe

AccorHotels certified review
Camilla Solo - 03/08/2017
« Great Room, friendly reception »

Room was lovely and clean, comfortable bed. Very welcoming reception. My only issue would be the somewhat limited breakfast and the staff serving it who were a bit unpleasant towards guests.

AccorHotels certified review
Anonymous Business - 19/07/2017
« FONCTIONNELLE »

PERSONNEL AGREABLE

AccorHotels certified review
Pamela Families - 18/07/2017
« Mrs »

AC was not working, when I called the front desk the woman only said that it was ok and I didn't know how it works I asked for someone to check and finally I was moved to another room because AC was not working. For me the way that this lady tried the situation was terrible!!

AccorHotels certified review
Anonymous Business - 17/07/2017
« Hotel is very tired. »

Hotel needs refurbishment, Outside was tired and needs repairs, the AC in my room was very bad (#310). Restaurant was fine. Staff very nice. Please, spend money to make this hotel nicer. I'll have a hard time staying there again.

AccorHotels certified review
Anonymous Families - 16/07/2017

We arrived rather late, as the taxi driver couldn't find the hotel. It is not obvious how to gain access. There was not enough shower gel in the bathroom for 3 people and we waited nearly an hour for a little to appear, by which time, one of us had fallen asleep. There was only decaffeinated coffee at breakfast for the coffee machine, so the only coffee was rather stale filter coffee. The breakfast was very expensive, considering there was very little fresh fruit, no decent coffee and few healthy choices.

AccorHotels certified review
Mayeul K. Business - 11/07/2017
« Disappointing... »

My 8 months pregnant wife arrived with a large suitcase a couple of hours before me, not a single staff member offered help to carry the suitcase up the stairs. The restaurant's food was ok, but a bit expensive for what we got in our plates in the end. Finally the air conditioning was not working at modern standards as the temperature in the rooms was not going anywhere under 25°C, it was actually almost cooler outside!!! When the reception was called for that matter, the only answer I received was "there's nothing we can do about it". Unacceptable answer I am afraid. The bathroom was large, but the bathtub was inappropriately positioned, and water would cover the whole room when you take a shower. Overall, the hotel is very old and not in good shape (carpets are terribly worn), air conditioning malfunction, unavoidable stairs, the work in progress in the parking makes a full mess, and the paying parking (15€) given the price of the room is pricey. This hotel is not up to the standards we expected in 2017. Not going back there again any time soon.

AccorHotels certified review
Guy M. Business - 30/06/2017
« No value for money »

Small room. No clean. No fitness. Poor breakfast.

AccorHotels certified review
Fernando C. Business - 29/06/2017
« Very expensive price for an old, badly maintained hotel. »

Dust everywhere, cleanliness of the public areas is not acceptable at all, rooms are somehow ok in that aspect but the matresses are very old. TV with only 3 channels in other language that is not French. The hotel needs and urgent renewal of all interior finishes and installations. Staff is friendly, perhaps doing what they can with the old installations they have. Stopped at the bar and there where flies coming out of the tray when the draft beer was beign poured in the glass. Price range does not concur at all with the experience.

AccorHotels certified review
Holliday Families - 28/06/2017
« Crap rooms, noisy, even worse breakfast »

Room had a moldy smell, felt old and run down. During the night there were people making noise in the hallway. Breakfast was absolute garbage. Bar was full of fruit lies.

AccorHotels certified review
Guerin Couples - 23/06/2017
« satisfait »

j'ai dormi !

AccorHotels certified review
Christophe Q. Business - 16/06/2017
« Bivouac parking mercure »

I do not understand that Mercure authorise some people to prepare foods for 80 people on their parking place. What a lack of hygiene! I took pictures which I share with people who did not believe me! Also the hotel was smelling very bad to people going to the toilets surely because the food was bad.... VERY VERY disappointed... I am not coming back in this hotel!

AccorHotels certified review
J G. Business - 14/06/2017
« Excellent staff make it a good hotel »

Everything was good... the staff were awesome and very helpful... The location is good very convenient for the airport at orly and only two minutes off the motorway...

AccorHotels certified review
D.j. L. Business - 04/06/2017
« Being suddenly stranded I appreciated the availability of accomodations. »

Desk staff was hospitable as was house keeping. I had breakfast later and would have appreciated a fresh offering of hot food. Only one staff person who was trying to keep up.

AccorHotels certified review
Clive M. Couples - 20/05/2017
« Only reasonable »

I had filled in online all details so went to get my key at reception. The administation took 10 minutes. Where is the time saving? Lousy food (oily gaspacho) for dinner. Pleasanr staff at check ou in the morning.

AccorHotels certified review
Chris Business - 15/05/2017
« Disapointing »

Although I'm a Gold level Accor Club member stay at this hotel every week, I did not receive any of the benefits - online check in does not work, no welcome drink, no VIP treatment and no room upgrade (although the hotel was half empty)

AccorHotels certified review
Not R. T. S. M. N. P. Business - 13/05/2017
« Expensive, run down, poor quality »

I just happen to choose this hotel since I was stranded in Orly. The room was expensive, looked run down and has not been refurbished for a long time and smelled like it. The lighting did not work properly. Not worth the price paid.

AccorHotels certified review
Anonymous Families - 26/04/2017

Staff not friendly, A/C not working, Toilet not appropriate for old people, TV not working.

AccorHotels certified review
Anonymous Business - 25/04/2017

Just a normal standard hotel

AccorHotels certified review
Anonymous Business - 24/04/2017

Beside the old-fashion design bunker-style of the corridors and bedrooms (i was in room 285), my main concern was the air conditionning that didn't blow any fresh air. Even though it was not hot outside, the room seems to be taking a lot the sun during the day and it's getting a bit hot (i would say 22-24°C). The Air Conditionning is not reducing the temperature, maybe it was too early to switch the water chillers on, but for people comfort this should stay on the whole year to cover all cases and customers comfort needs. I'm used to the Mercure Rungis which was renovated, it's my favorite hotel south of Paris and the air conditionning is the best i ever had in a hotel, reaching the temperature i need whatever the season or weather. The safe (coffre fort) was also not working, someone came the day after, the safe now switches on, but impossible to enter a code to lock the safe (even following the procedure, i'm not a beginner in hotels safe). The parking was also overcrowded, it seems to be used for other people not staying in the hotel, which is not fair for those coming in the hotel who have difficulties to find a parking spot. At 14 EUR per night (other hotels are usually around 10€ with more spots actually free for the guests), it's not a fair price for the parking experience. Last point = No online check-in possible when the room is booked from a travel agent as per what the Accord App is stating on Android, even though the trip appears in my bookings on the Accord App... So always have to check-in at arrival.

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