Mercure Paris Roissy Charles de Gaulle Hotel 4 stars

TripAdvisor rating 3.5/5 131 reviews
Mercure Paris Roissy Charles de Gaulle Hotel
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Hotel extras

  • 35 min from the center of Paris, Montmartre, Eiffel Tower, Arc de Triomphe, Champs Elysées.

  • 30 min from Astérix and Disneyland® parks, Château de Chantilly, 15 min from Stade de France

  • Located 10 min from Villepinte and Bourget exhibition centers.

  • Free "Pink Line" shuttle service to airport T2 and T1 available on departure

  • Bar, restaurant/snacks from midday to midnight, room service, fitness center, 5 meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Indoor tennis court (Nearby)
  • Other sports activities
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Renovated rooms! Come and enjoy our new rooms now! Check out the new before PARIS restaurant. Take a seat!

Hotel location

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger
95700
roissy en france
france

Tel: +33134294000

Fax: (+33)1/34290018

Contact email

Check-in from 12h00

Check out up to 12h00

  • RER B :   RER B ROISSY CDG T1

  • By plane

    PARIS LE BOURGET At 16km / 9.94 miles

  • By plane

    PARIS ORLY At 60km / 37.5 miles

  • By plane

    PARIS ROISSY CDG At 2km / 1.24 miles - Shuttle free

  • By train

    RER ROISSY CDG At 2km / 1.24 miles

GPS :49.004324, 2.520723

Our accommodations

Choose from different room categories: Standard Room or a Privilege Room with a wider range of services and more space and comfort.

Classic Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 double bed and twin beds

  • Max. number of persons: ‌4
  • Area: From 49
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

before PARIS Restaurant

Type of cuisine: Bistronomy

In a Parisian setting with a wink to Haussmann with its meticulous, contemporary design... Before Paris serves breakfast, lunch, snack, after work and dinner 7 days a week, year round. Enjoy your meal!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

before PARIS bar

Photo non contractuelle / Strictly non binding

A menu of homemade Parisian bistronomy. Lounge/bar with a classic Parisian atmosphere: Louis VIII armchairs fit for a Haussmann apartment, a Parisian café terrace and a Citroën 2CV parked in Montmartre

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 180 m²

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Paris Roissy Charles de Gaulle Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,694 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

131 reviews

Convenient hotel

Customer review rating 4.0/5

Anonymous Business - 09/07/2019 AccorHotels certified review

One very short stay

Dear Sir, We appreciate your comments on your stay at the Mercure Paris Roissy-Charles-de-Gaulle Hotel. It is always a pleasure to receive positive comments. Our car park is all around the hotel, and accessible directly from the back yard on foot. Thank you again for sharing your experience and hope that your next visit will be as enjoyable as the previous one. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

Lousy restaurant service Saturday July 6

Customer review rating 4.0/5

R. Families - 08/07/2019 AccorHotels certified review

Absolutely disastrous experience!

Dear R., Thank you for taking the time to tell us about your experience. I'm sorry your experience did not meet your expectations. Please note that this evening's service was a real exception to our usual practices. Rest assured that we are taking the appropriate steps to solve the problem. All our efforts are focused on preventing future events. I would like to reiterate our commitment to high quality standards, and I personally wish to make sure that you will experience it when you next stay with us. We are looking forward to welcoming you again. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

ok but booked room not available

Customer review rating 4.0/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Breakfast was good. Hotel ok. Our booked room was not available we when we arrived at 9pm even though we had booked it a few weeks before. We were too tired to argue or wait. They gave us a smaller less comfortable room.

Good

Customer review rating 4.0/5

Mayssa Solo - 07/07/2019 AccorHotels certified review

The room is comfortable and I had a good sleep before continuing my trip in the early morning, the day after.

Dear Mayssa, Thank you for those few words you left on our hotel. We are delighted that you enjoyed your stay to leave again for new adventures. We hope to welcome you again very soon. Have a good day. Gwladys F. - In charge of Quality Mercure Paris Roissy CDG Airport

Both excellent service and exceedingly poor service.

Customer review rating 4.0/5

Anonymous Couples - 05/07/2019 AccorHotels certified review

The young woman bartender and gentleman server provided excellent service on the terrace in the early afternoon. The middle-aged woman bartender in the later afternoon was unfriendly, even surly. Her "service" was horrible.

Dear Sir, Thank you for taking the time to share your experience during your stay at our hotel. We are sorry for the attitude of our staff at the bar that night, we will make a point with it so that it does not happen again. We are delighted that you enjoyed our rooms. In the meantime, to welcome you again, we wish you a good day. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

Good

Customer review rating 4.0/5

Julie W. Friends - 05/07/2019 AccorHotels certified review

Good

Dear Julie, We thank you for those notes you left on our hotel. We are delighted that you enjoyed your stay and look forward to seeing you again very soon. Have a good day. Gwladys F. - In charge of Quality Mercure Paris Roissy CDG Airport

Nice stay

Customer review rating 4.0/5

C Business - 04/07/2019 AccorHotels certified review

Staff are super great. I liked the diversity of your staff and how they remember you and talk to you without being overfriendly like some can be with their clients...the only negative point is that i also understand french and found it not so customer centric when i heard the chef a woman complaining about some indians still having breakfast after 10am...this is not proper service.

Dear Miss C., We appreciate your comments on your stay at our hotel. It is always a pleasure to receive positive comments. I will share your comments with our team. We are delighted that we knew how to give you a smile with the experience of our staff and as soon as we have the opportunity to give you the room before noon, we do it with pleasure. Thank you again for sharing your experience and hope that your next visit will be as enjoyable as the previous one. Good day and see you soon. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

cancelled flights and promises

Customer review rating 4.0/5

Burton S. Solo - 25/06/2019 AccorHotels certified review

The hotel was fine and people at the front desk were friendly and, when they could be, helpful. My complaint is this: because of cancelled flights and limited availability I, and others, had to spend two nights at the hotel. I was told that the front desk was required to register my credit card but that all basic expenses would be covered by American Air Lines. I was given that assurance 3 or 4 times during my stay, told that they had the information needed from AA and that I would not be charged. I now find my credit card charged for 206 euros for charges that were to be payed by American Air lines. In short, the assurances of the desk clerks proved not to be correct and now must deal with you, my credit card company and American Airlines to try and sort it out.

Good but not as I remembered

Customer review rating 4.0/5

Ken C. Solo - 23/06/2019 AccorHotels certified review

This is my usual hotel near CDG and value is very good, matched by good front staff and service. However after a brief visit to the breakfast room for a coffee and croissant ( there was no fresh milk apparent) I was asked to pay 17.20!! And I thought it was included in the tariff as previously, and as it will be in my next visit to the hotel in 3 weeks, and in my wife's visit in 10 days time. And on my next visit I leave to early to use it as does she! ( Julie Wallace)

Dear KEN C., We appreciate your comments on your stay at the Mercure Paris Roissy-Charles-de-Gaulle Hotel. It is always a pleasure to receive positive comments. We are sorry for the breakfast charged at 17.90 euros while we have the express formula at the bar. Know that I share with our teams so that everything goes well for your next stay. Thank you again for sharing your experience and hope that your next visit will be as enjoyable as the previous ones. Have a good day. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

An excellent place to overnight between flights

Customer review rating 4.0/5

Anonymous Couples - 22/06/2019 AccorHotels certified review

Everything was very good except for the hassle of printing boarding passes. In the past, a guest could print out the passes for himself. Now you have to email it to accor and then have the front desk print it out. Just a little bit of extra hassle. Also, there used to be a monitor in the lobby which displayed outgoing flights at CDG. That was handy and I am sorry you no longer provide this.

Dear Sir, We thank you for taking the time to share your experience during your stay at the hotel mercure paris roissy cdg. Indeed, there was a period when we had the direct flights directly in the hall, concerning the little hassle met to print your tickets. In the lobby is the business corner with free access to go on the internet and to print documents. Looking forward to welcoming you again, we wish you a good day. Gwladys F. - In Chareg Of Quality Paris Roissy CDG Airport

Satisfying

Customer review rating 4.0/5

Laurent B. Couples - 20/06/2019 AccorHotels certified review

very short but very pleasant and enjoyed very much the upgrade

Dear LAURENT b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. We are delighted that you had a pleasant stay and that you appreciated the upgrade. When we can do it, we do it willingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gwladys F. - In charge Of Quality Mercure Paris Roissy CDG Airport

Friendly and hospitable staff

Customer review rating 4.0/5

Shelley Couples - 17/06/2019 AccorHotels certified review

Relaxed and easy

Dear Shelley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

Good hotel and location

Customer review rating 4.0/5

Anonymous Business - 17/06/2019 AccorHotels certified review

Nice stay ay this hotel. Service in restaurant could be better

Dear KJELL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have take in consideration the point about the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DELEIGNIES M., Directeur Général /General Manager Mercure Paris Roissy CDG Airport

Wonderful staffs welcoming

Customer review rating 4.0/5

Tom Solo - 07/06/2019 AccorHotels certified review

Again no air conditioning so have yo leave the window open again (got exactly same problem Same hotel in april)

Dear THIERRY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. We are sorry for the trouble of air conditioning. We put the cooler on but not cold enough. We did not expect such high temperatures. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

Quiet , pleasant hotel

Customer review rating 4.0/5

Anonymous Couples - 03/06/2019 AccorHotels certified review

Enjoyed having the free pink shuttle to and from the airport. Rooms were clean, spacious and quiet.

Dear Miss, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gwladys F. - In charge Of Quality Mercure Paris Roissy CDG Airport
Customer review rating 4.0/5

Anonymous Business - 02/06/2019 AccorHotels certified review

Air conditioning was not working so the room was extremely warm

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. We apologize for the non-functioning of the air conditioning, indeed we encountered a technical problem when starting it. Looking forward to welcoming you again, we wish you a nice day. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

No impressed

Customer review rating 4.0/5

Etienne B. Business - 30/05/2019 AccorHotels certified review

Water is always missing in the fitness room. Very annoying.

Dear ETIENNE b., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. We are sorry for the inconvenience encountered during your stay, know that the gym is maintained daily. It may happen that there were more bottles of water during your visit, do not hesitate to ask the reception, we would love to provide you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a nice day. Gwladys F. - In charge Of Quality Mercure Paris Roissy CDG Airport

Very good stay

Customer review rating 4.0/5

P. B. Couples - 25/05/2019 AccorHotels certified review

We came only for 1 night but we had sufficient time to discover such a nice and charming hotel with a "cozy" atmosphere. High quality service was appreciated.

Cher P., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris Roissy-Charles-de-Gaulle. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, P., en l’expression de nos sentiments les meilleurs DELEIGNIES M., Directeur Général /General Manager Mercure Paris Roissy CDG Airport

Normal Business trip

Customer review rating 4.0/5

Anonymous Business - 20/05/2019 AccorHotels certified review

Only 1 night. Breakfast was so so. (some thinks were missing, with low refill process...)

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport

Richard D.

Customer review rating 4.0/5

Richard D. Couples - 19/05/2019 AccorHotels certified review

Room was good, the breakfast was great but we wish we would have dined in the village. Our dinner at your hotel was over priced and not good and the people did not communicate well in English.

Dear RICHARD D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. I am sorry that your experience did not meet your expectations. Please note that we take note of your comments. Our staff is doing its utmost to be able to meet all our customers. We will never speak English as well as English. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Gwladys F. - In Charge Of Quality Mercure Paris Roissy CDG Airport
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