Hotel - Mercure Paris Roissy Charles de Gaulle Hotel
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Mercure Hotel

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger 
95700  ROISSY EN FRANCE
FRANCE

138 reviews
TripAdvisor Rating Based on 138 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Indoor tennis court  (Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Table tennis (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12H00 - 00H00
    • Opening hours : Week-end 12H00 - 00H00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: Standard Room or a Privilege Room with a wider range of services and more space and comfort.

  • 202 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 8 family rooms
  • 2 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,410 reviews

Our guest reviews for Mercure Paris Roissy Charles de Gaulle Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 138 reviews
AccorHotels certified review
William T. Families - 06/08/2017
« Good stay but dated hotel. »

We chose the hotel because it was close to the airport. It is a good location and the room(s) were clean. The service was good. The bathtub layout was poor and it was difficult to take a shower without getting water all over the floor.

AccorHotels certified review
Catherine Families - 02/08/2017
« Very nice »

Great time - very nice hotel. Staff super friendly. Games available (indoor and outdoor) for kids.

AccorHotels certified review
Mary K. Solo - 26/07/2017
« My go-to hotel at CDG »

This is my 5th or 6th time staying at the hotel prior to a next-day flight. The rooms are always clean and comfortable. The WiFi is reliable. The outdoor dinner dining experience is just wonderful. And the front desk people accommodate my needs so well.

TripAdvisor review
Solo travel - 23/07/2017
« Great hotel »

This is my go-to hotel when leaving Paris from CDG. Comfortable rooms, good WiFi, beautiful outdoor evening dining, excellent service both in dining areas and at the front desk, all at a reasonable price.

AccorHotels certified review
Pa Couples - 22/07/2017
« A little disappointing compared with previous visits »

Room was spartan, no toileteries, at 9:50 am breakfast food already being removed by staff. Restaurant in evening was in the bar area.

AccorHotels certified review
D M. Business - 18/07/2017

Room normal, light dinner and glass of wine definitely poor quality. Transportation with navette and shuttle from and back to Terminal 2 extremely poor, slow and very uncomfortable.

AccorHotels certified review
Yvonne D. Couples - 12/07/2017
« Great! »

Easy to find, good restaurant on site with an excellent selection of drinks. Breakfast was great. Parking cost was very reasonable.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« After years of staying at this hotel, we were very disappointed in the deteriorated condition of the building. »

The shower diverter valve did not work and required a maintenance person to come fix it, the toilet seat was not properly affixed to the toilet bowl, the ceiling tiles in the bathroom had big gaps, and a simple thing such as a picture on the wall not being level all gave the impression of a not well cared for building. The printer in the lobby did not work, and I had to send my boarding pass to the front desk by email to get it printed. The staff was wonderful and very friendly and helpful.

AccorHotels certified review
Geoff Couples - 04/07/2017
« No air conditioning? So what? »

We had a real problem with the lack of air conditioning in the hotel. We were offered another room but it had exactly the same problem. It didn't matter what setting was used, it just did not cool the room. which made sleeping difficult.

AccorHotels certified review
Christian A. Solo - 02/07/2017
« Very good experience  »

Pleasant and helpful staff, comfortable and clean room, with necessary amenities But Wi-Fi signal must be improved in the room, low signal.

AccorHotels certified review
Bore Business - 27/06/2017
« Nice place »

nice place, diner was fine, people friendly

AccorHotels certified review
Robert W. Business - 21/06/2017
« Pleasant and comfortable stay »

Good location for the trip. Hotel comfortable and staff pleasant altyhough restauarant service a little slow.

AccorHotels certified review
Michele S. Business - 20/06/2017
« Director, US Satellite Products »

Everyone was very thoughtful. The room was comfortable. The restaurant and the food were very good.

AccorHotels certified review
Claude C. Families - 12/06/2017
« Just as expected »

It was fine, clean and satisfactory.

AccorHotels certified review
Jean Couples - 06/06/2017
« Great clean room with free shuttle to the airport! »

We were welcomed upon our arrival by a very helpful gentleman who helped us understand the shuttle and how we would need to take the train from Terminal 2 to Terminal 1. He also offered to print our boarding passes, so we really appreciated his assistance. The room was very clean and comfortable. Bedding was perfect, except for the need for an additional pillow, which was provided after 2 phone calls requesting it. Our room was quite warm overnight; it seemed like the air conditioner was not working. We reported that as we exited in the morning; the man on duty was not very communicative. He was our only negative about our stay at your hotel; otherwise it was great!

AccorHotels certified review
Manne Families - 06/06/2017
« Great service - great room - great quality price  »

Great service - check in / check out / room service - everything was ready as requested - that was very nice as we arrived late with 2 small kids - I lost my key (that actually was just left in my room) and it was replaced immediately with a smile - Only improvement that could be done was the breakfast - food was ok but nobody to welcome us and no table was cleaned for us to seat - probably a lack of staff or maybe staff training

AccorHotels certified review
Gérard B. Solo - 03/06/2017
« Confusing  »

Room OK, breakfast OK. On-line check in and out did not represent a saving in time. The airport shuttles were late and inefficient. The signage at CDG is extremely confusing as no distinction is made between the 2 Mercures "Roissy CDG" and the driver of the shuttle I chose to take was unable to assist, which entailed me wasting nearly an hour in going from one hotel to the other, after 30 minutes waiting for a shuttle to turn up in the first place. At 22.00 hrs after 20 hours in planes, that is unacceptable. Your own staff admitted this confusion is a daily problem!

AccorHotels certified review
Alex Couples - 29/05/2017

Very comfortable.

AccorHotels certified review
David M. Business - 26/05/2017
« Room was very tiered with plaster falling from the walls »

Other than the quality of the room which I was assured was due for redecoration (no doubt some time in the future), the rest of the stay was OK

AccorHotels certified review
M. D. Couples - 19/05/2017
« Excellent choice »

From reservation the checkout the hotel staff ensured a smooth and efficient stay. Very comfortable rooms, good breakfast, big TV

Our most recent 20 reviews
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