Hotel - Mercure Hotel Amsterdam City
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam City

4.0/5 2,361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Paying)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning
    • Baby bed
    • Satellite/cable colour TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 9,965 reviews

Our guest reviews for Mercure Hotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,361 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Name W. Business - 15/08/2018 AccorHotels certified review
« Central facilities were good and the room was adequate »

Good

Nica Couples - 15/08/2018 AccorHotels certified review
« great experience »

good service and facilities with nespresso machine is excellent.

Mervyn A. Friends - 15/08/2018 AccorHotels certified review
« Perfect spot close to metro and local shops ! »

Staff very helpful and engaging. Our room was a good size and loved the mini fridge perfect for my medications and water bottles. Metro very close to hotel just 10mins walk or take their complementary transport to Overamsten station. Just four or five stops to Amsterdam main city and you are there in 10 to 15 mins !

Paul N. Business - 14/08/2018 AccorHotels certified review
« Very happy with the location and the service/friendliness and helpfulness of the staff »

I was pleasantly surprised at the customer service orientation of the staff. The room was very comfy and to the standard that one would expect. I did not have any meals at the hotel so I can not comment on that. Overall a great experience.

Saadia H. Solo - 13/08/2018 AccorHotels certified review
« Amazing! »

Last week I had the pleasure of staying at the Mercure Hotel Amsterdam City South and this has been a very wonderful experience. The room was very clean and spacious with necessities available. The house keeping staff, sauna/gym facilities and terrace staff team were also kind, helpful and cheerful. The Hotel Reception Staff was extremely professional and collaborative round the clock, they assisted in information and making the trip so much pleasurable. This was also an occasion where I celebrated my birthday evening at the terrace restaurant and enjoyed the delicious food and wine. I also was assisted for the airport taxi by the Reception team who booked it the night prior to my check out. Two particulars to be mentioned: Upon learning that I had celebrated my birthday during the stay, I received a very sweet birthday card with wishes from the Hotel Reception staff and traditional Dutch cookies. The morning of my check out was early and reception organised breakfast box for me that I took with me to the airport. I must say that I have never encountered such premium and hospitable service and have recommended the Mercure Hotel experience in my social circles. I shall definitely be returning to Amsterdam to enjoy such a positive experience, many thanks to all the team.

Alan Families - 13/08/2018 AccorHotels certified review
« nice hotel »

modern clean and stylish hotel. recommended for visiting Amsterdam.

Lee T. Solo - 12/08/2018 AccorHotels certified review
« Comfortable modern hotel bad location NOT in Amsterdam city »

The hotel name is definitely false advertising as it is 30 minutes out of Amsterdam and you provide no information on your website as to the location or directions on how to get there. There is no signage at the station where the lift is for people coming from airport with luggage and u end up on wrong side of canal even residents told me people r always getting lost as there is no signage. I thought the hotel was great but my experience of finding and getting to the hotel was horrible. Staff were nice and friendly.

Peter W. Solo - 11/08/2018 AccorHotels certified review
« I enjoy my time at the hotel »

I really enjoyed the staff who were helpful and the pride celebrations. As a gay person I appreciated this very much

Orla F. Couples - 09/08/2018 AccorHotels certified review
« Staff very friendly »

Was very happy with room Could supply more shampoo and shower gel as on short stay and just have cabin bag so not easy to bring Shop in reception is much to expensive for the goods they sell If cheaper would have bought ideas for breakfast there should to deal for a coffee and cake

Ana Couples - 09/08/2018 AccorHotels certified review
« Good »

The staff wasn’t prepare to give all the information that we need it. At first the door of the bathroom was broken, and they didn’t change our room or fix the door, so we couldn’t close the bathroom door of the room. The staff wasn’t prepare to give us any information about our 2 reservation, or the scooter that we would like to rent, or the boat. The hotel facilities was incredible as all the Mercure facilities are. Excellent breakfast.

Aoife Friends - 09/08/2018 AccorHotels certified review

Downstairs of the hotel is lovely. Bar and restaurant staff are lovely and the little shop is really handy. However, I was very disappointed in our room. It’s was very different to what I expected. When booking, I reserved a single room with a double bed and single bed. On arrival, I got a room with two single beds - they were pretty much put together to make a double bed. The room was very very small , just simply not worth the money. We paid £130 a night for our room and it was below average. The room had air con but you couldn’t feel anything regardless of the setting. Room was quite warm and stuffy. I did not complain to the hotel as my sister didn’t want to and we spent most of our time outside. None of the less, I wouldn’t stay here again due to the rooms. On a positive note, staff are friendly and welcoming.

Mary Couples - 09/08/2018 AccorHotels certified review
« Clean friendly & good value. »

Enjoyable stay for 2 days. Easy to get around using the trains nearby. Lovely outdoor beer garden on the water.

Anonymous Business - 09/08/2018 AccorHotels certified review
« Great hotel at nice price close to station and easy to get to city center »

Good

Tri S. Business - 09/08/2018 AccorHotels certified review
« I feel at home here. »

Nice place, good food and nice people.

S. Families - 07/08/2018 AccorHotels certified review
« Nice stay »

As usual really felt welcome !

Paul T. Couples - 07/08/2018 AccorHotels certified review
« A pleasent stay with all staff being very helpful and food was very tasty thanks to all »

As above would recommend this hotel to others

Jessa Business - 07/08/2018 AccorHotels certified review
« superb!!! »

Good facilities and friendly staff!!! Breakfast is excellent

1 Business - 06/08/2018 AccorHotels certified review
« reasonable »

Room was next to elevators so noisy, cleaning was bad, ie hairs on the desk stains in the sheets. Overall room was nice, liked the shower. Breakfast was decent, staff was friendly.

Paula Friends - 06/08/2018 AccorHotels certified review
« Lovely hotel, fantastic customer service »

Staff are really friendly, they went above and beyond for you. Nothing was too much trouble. Rooms were great, just a little far out from the centre but easy to get too.

Henry V. I. Business - 06/08/2018 AccorHotels certified review
« Proactiveness in supplying toiletries for long-staying guest »

I stayed for 2 weeks but was only provided with toiletries on 2 occassions (1) upon check-in and (2) when I called to ask for toiletries. I did, however, requested to not clean my room, but provision of toiletries should not be part of the request since guest are still expected to bathe everyday. Luckily for me, I brought some toiletries whenever I travel so it was not that much of an inconvenience.

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