Hotel - Mercure Hotel Amsterdam City
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam City

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4.0/5 2,257 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities (Paying)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Air conditioning
    • Crib on request
    • Satellite/cable colour TV
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 8,862 reviews

Our guest reviews for Mercure Hotel Amsterdam City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,257 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marco Business - 14/04/2018

Satisfactory

AccorHotels certified review
Elena C. Business - 14/04/2018
« 8 »

great room cleaning great customer care for vegetarian the food could be improved

TripAdvisor review
Couples - 14/04/2018
« Comfortable room and easy access by train to central Amsterdam »

We decided on this hotel due to our Le Club Accor membership and the added benefits that are offered to members. The hotel was very nice and we were given an upgrade on our room at check in. However we were not offered discounts on food in the restaurant and after asking 3 times for access to the premium Wi-Fi, which was included, we still did not receive this. Overall the hotel was nice but apart from the room upgrade, none of the premium member benefits were offered which was disappointing.

AccorHotels certified review
John M. Couples - 12/04/2018
« Excellent »

The staff from first contact were friendly and helpful. The hotel was well run, the rooms clean, tidy and comfortable. The hotel was comfortable to relax in and easy and cheap to get to the centre

AccorHotels certified review
Sa Couples - 12/04/2018
« Fantastic stay! »

The hotel is well located, being a short walk from the metro station and the South Side of the city. The interior is beautifully decorated, with a sparkling bar and indoor fire pit, comfortable sofas and shelves full of books. The bar prices were reasonable for a hotel and all staff were extremely friendly. Although we didn't eat there during our stay, the restaurant looked like it had a great atmosphere and there was a lot on the menu. Our room, a privilege room, was clean and cosy and we loved being in there. It was wonderful to have a Nespresso machine and a few soft drinks topped up every day! The room was cleaned daily to a high standard. The only complaint I would have about my entire stay is that the breakfast was very expensive at 22 Euros per person, which is why we chose not to have it and go to eat out instead. Overall I would absolutely recommend this hotel and if I come back to Amsterdam I will definitely stay here again!

AccorHotels certified review
Alan P. Business - 12/04/2018
« Great Hotel »

The staff are amazing, the welcome you receive when you first arrive is very pleasing. The rooms are very clean and comfortable. The food served is very nice. I would highly recommend this hotel to anyone.

AccorHotels certified review
Jessica Couples - 11/04/2018
« Very nice stay with friendly service. »

We had a very warm welcome, the receptionist was very friendly and helpful with everything we needed. The room was good and clean.

AccorHotels certified review
Sani N. S. Families - 10/04/2018
« A good stay to remember »

Im happy staying at this hotel, the employee are really helpful and they give you alternatives to choose about everything you need or ask. The bed is comfortable and the room is spacious, although the ac is not that cold, but i really enjoy the neighborhood. The location is superb, near metro overamstel, either you walk or hop on their electric taxi

AccorHotels certified review
Deborah C. Friends - 10/04/2018
« Very well looked after staff were very polite and helpful »

On arrival our booking could not be located this took a while to find but we were then upgraded as were our friends for the trouble. The staff were all very helpful giving us the best ways to travel and the best deals we could use while staying in Amsterdam.

AccorHotels certified review
Matthew A. Families - 10/04/2018
« Too short »

We stayed as a group of 11 and found the rooms and the staff extremely satisfactory. I forgot the name of the young man who assisted us it started with an X but he was extremely helpful and a delight to speak with.

AccorHotels certified review
Anonymous Friends - 10/04/2018
« I spend a wonderful time at this hoteh ! »

is a very nice hotel ! with wonderful food ,and very good and helpful staff

AccorHotels certified review
Emil S. Friends - 10/04/2018
« nice stay, location ok, staff brilliant, rooms small »

nice stay, location ok, staff brilliant, rooms small

AccorHotels certified review
Paul D. Friends - 10/04/2018
« I had a very good time there »

it was very modern, confortable, great staff, great facilities, great price, great location, everything was great, basically :)

AccorHotels certified review
Ark Couples - 10/04/2018
« Fancy hotel, friendly staff »

The hotel was quite fancy, something we have never experienced before and really enjoyed. The staff were friendly and welcoming, especially the barman/mixologist who kept us entertained all evening with his banter, experience and taking on our requests/challenges when it came to cocktails! Thoroughly wonderful experience and stay.

AccorHotels certified review
Cedric D. Families - 09/04/2018
« Trendy hotel outside of city center »

Good hotel, very nice lobby, restaurant and bar. Very good breakfast and lunch, different from traditional experiences. Rooms are a little bit old fashioned and need refurbishment (Family Room)

AccorHotels certified review
Borna Business - 09/04/2018
« Cozy hotel at Amstel river »

From metro station Overamstel (M50 and M51) is around 8 min walking. Check in went very quick and good. The room was standard quality. There was hairdryer in bathroom and ironing board with Iron. Maybe little to dark (only two big lamps in room). The wifi connection work excellent. Breakfast war excellent and was possible to make you a classical British breakfast :-) There was all so good choice of cheese.

AccorHotels certified review
Abs Friends - 09/04/2018
« Very comfortable weekend »

Staff at hotel were friendly and warming. Although we did pay as you go for breakfast which was acceptable, but vouchers were either given individually to our party or just one for of us. Some staff were not too sure what to do. Staff were knowledgeable of the area and able to arrange local eateries, knew transport times, approximate costs for taxi and recommended places to visit.

AccorHotels certified review
Konstantin Business - 08/04/2018
« perfect »

Nice hotel, perfect breakfast. 15 minutes walk to Amstelplein

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Very satisfied, lovely room. »

Overall a very good experience. Quick check in and check out. The bar staff were quick and attentive. The restaurant and shop were also very good too. The only reason for the 9 instead of a 10 was that the room (tower A room 6007) had a minor fault in that the bathroom door would not slide all the way across therefore sealing the bathroom from the rest of the bedroom. This was not enough to warrant a complaint at the time and still does no now but may need looking into. Besides this we are more than happy. Would definitely recommend you.

AccorHotels certified review
Erica Couples - 08/04/2018
« Very pleasant stay! »

Reception Staff were helpful, send special request before checked in, they have fulfilled our request! Comfortable rooms and public area. Only thing need to be improved could be the food in the bar.

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