Hotel - Mercure Hotel Amsterdam City
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam City

4.0/5 2,430 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Paying)
    • Table tennis


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning
    • Baby bed
    • Satellite/cable colour TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 10,572 reviews

Our guest reviews for Mercure Hotel Amsterdam City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,430 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ed Friends - 12/11/2018 AccorHotels certified review
« Good Hotel but... »

Good hotel, good connections for RAI, Airport and the city centre via the metro and trains. hotel room was amazing, with great views, day time staff at the hotel were so nice and helpful! I was late for my flight due to the city being shut down for the Amsterdam Marathon and they organised a taxi and he knew I was in a rush, however the night time staff seemed cold and unwilling to help when I used the hotel shop for some food after coming back from an ADE event, all the instructions in Dutch I asked how long it needed, he said Don't know maybe 5 minutes. The room had amazing views and you could see for miles! the room was clean and tidy, apart from the bathroom that appeared to have a bit of black mould around the bath tub, I also used the service of don't have your room cleaned and get a 5 euro bar tab never received this sadly and the bar seemed a bit expensive and didn't have much choice as I didn't notice any local convenient stores. All in all I would return to this hotel and seems to be very reasonably priced for Amsterdam with a 10 minute ride to the central station and 5 minutes to RAI.

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Great hotel, just the temprature in the room/corridor is way too high. »

I enjoyed my stay. Yet due to the high temperature ( the heater was off) you wake up with a dry mouth and full head. Would be great if this could be better arranged. Thanks

Steve R. Business - 11/11/2018 AccorHotels certified review
« Comfortable »

I use this hotel regularly because the staff are genuinely helpful

Laura D. Friends - 11/11/2018 AccorHotels certified review
« Miss »

Very pleasant stay

K. A. D. Business - 10/11/2018 AccorHotels certified review


Chow Friends - 10/11/2018 AccorHotels certified review
« I enjoyed the short stay. »

The check out procedure is efficient. The pillows and bed are comfortable.

J G. Friends - 09/11/2018 AccorHotels certified review

Very enjoyable

Nicki R. Couples - 08/11/2018 AccorHotels certified review
« Comfortable and well appointed rooms. Helpful and friendly staff »

We had an enjoyable stay. Restaurant was a bit pricey. Staff great

Ines Families - 08/11/2018 AccorHotels certified review
« Staff helpful »

majority of staff was really helpfull

Charlotte V. Couples - 07/11/2018 AccorHotels certified review
« Very comfortable stay »

We were welcomed into the Hotel by a lovely man, who told us about big events that were happening in Amsterdam Centraal. The hotel was clean, comfy and had a beautiful view from the window.

Anonymous Business - 07/11/2018 AccorHotels certified review

efficient reception desk. friendly staff. You feel welcome.

Mary S. Families - 07/11/2018 AccorHotels certified review
« The staff were polite and helpful »

Comfortable, quiet and clean room And the bar cafe menu was delicious

Ruth T. Business - 07/11/2018 AccorHotels certified review

Great service at reception, quickly found my Accor loyalty account (I have stayed in this hotel before) My room was very small however and bizarrely laid out, shower was very dark (I later discovered there is a light for the shower cubicle which is outside the bathroom by the door to the room-where is the logic in that?) towels were stained (but clean) Bathrobe comfortable. Breakfast very good

Anonymous Friends - 06/11/2018 AccorHotels certified review
« Great stay, very clean and comfortable »

Easy to find and not far from the train station

Suzanne P. Friends - 06/11/2018 AccorHotels certified review
« The hotel was incredibly welcoming and helpful. »

The two men at the desk were fantastic and very helpful. Also the rooms were superb with a nice view. The beds were very comfortable as well.

John T. Friends - 06/11/2018 AccorHotels certified review
« Great hospitality »

We were greeted with a smile which is great when you have been travelling. Our room was clean and had a good variety of refreshments awaiting us. All the staff were friendly. The hotel had good amenities. We would gladly stay there again.

Tom Friends - 06/11/2018 AccorHotels certified review
« Calm and friendly »

Good feeling.

Cecilie H. Business - 05/11/2018 AccorHotels certified review
« Found dirty/used men's boxers in my room »

Found dirty/used men's boxers in my room. Was given a new room upon request.

Anonymous Business - 05/11/2018 AccorHotels certified review
« No problems or issues »

Staying for a conference, so limited use of hotel facilities was required, but the room met my needs, and the staff were pleasant.

Max Business - 04/11/2018 AccorHotels certified review
« Cannot get any better »

For me personally this is the best hotel in Amsterdam: conveniently located, great service, great restaurant (food & drinks) and neat and cozy rooms. My choice

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