Hotel - Mercure Hotel Amsterdam City
Mercure Hotel Mercure Hotel

Mercure Hotel Amsterdam City

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4.0/5 2,227 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Local Convenience Store onsite called 'STACH' Open 24/7

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities (Paying)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Whether you opt for the Standard room, the spacious Privilege room or the Standard Suite with a view over the Amstel, we at Mercure have done everything possible to ensure you have a pleasant stay!

  • 368 rooms
  • 100% non-smoking hotel
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Air conditioning
    • Crib on request
    • Satellite/cable colour TV
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 8,505 reviews

Our guest reviews for Mercure Hotel Amsterdam City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,227 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Mario V Business - 17/03/2018
« Fair »

Rooms clean and comfy, but a bit dated with respect to other Mercure hotels I experienced. Location is good, very suitable for visiting the Amsterdam congress centre, or reach downtown (5 minutes walk to the subway). Hotel to airport takes 20 mins by taxi without traffic, or 20 minutes by train changing at RAI expo.

AccorHotels certified review
Kelly Couples - 13/03/2018
« fantastic reception staff lovely hotel »

We had a fantastic time would of liked the free shuttle at lunch time as well but overall I would definitely stay again

AccorHotels certified review
Nathan B. Friends - 13/03/2018
« Nathan B. »

Excellent the staff were very helpful and the room was clean and tidy

AccorHotels certified review
Nelly V. D. Business - 12/03/2018
« Wonderful room, friendly staff, great restaurant and fluffy pillows. »

Loved the room, the service, and the breakfast.

AccorHotels certified review
Anonymous Business - 12/03/2018
« Mixed. Staff were great but rooms not up to strandard. »

Staff all friendly and professional. First room i was put in (4016?) had a broken window. it could not be shut properly on one side and so let the traffic noise in. It had also not been cleaned properly - especially under the bed which was filthy. Their was someone's old socks under the bed! Second room on the 8th floor was better, but it is clear that your cleaners do not vacuum under the bed very often. I took a photo - it is filthy.

AccorHotels certified review
Anonymous Friends - 12/03/2018
« Mr. »

Very helpful and curtious staff

AccorHotels certified review
Kg Friends - 12/03/2018
« Fabulous staff »

We were a group of 16 adults in Amsterdam for a rowing event. The hotel was conveniently located and the staff were outstanding. Breakfast was a bit expensive but there was a great selection of food and as it runs until 12, we could have a big brunch. We were surprised that the hotel was not able to match the price we found on as we'd have preferred to book direct with membership cards. Our main criticism was that the rooms were too hot and stuffy and we were unable to turn the aircon low enough. There was a fan but we didn't spot it until just before we left unfortunately

AccorHotels certified review
Mr A. B. L. Couples - 12/03/2018
« Ok »

No milk for a cup of tea only cream for coffee

AccorHotels certified review
Serge Business - 12/03/2018
« good value for the price »

good location , friendly stuff, shop 24/7 ... but climat /airco in the room works not correctly, and the room was far away from "clean" definition

AccorHotels certified review
Wez Families - 12/03/2018

Very welcoming very clean and staff very nice and helpful

AccorHotels certified review
Jack Couples - 12/03/2018
« Brilliant »

Very great hotel, lovely and very helpful staff.

AccorHotels certified review
Anonymous Friends - 12/03/2018
« Not the best »

The service could of been better overall experience was okay but I’ve had better

AccorHotels certified review
Kelly Couples - 11/03/2018
« Miss »

Very pleasant and staff were extremely accommodating

AccorHotels certified review
Charlie N. Couples - 11/03/2018
« Very good would return happily »

Was very quick and easy check in and out

AccorHotels certified review
Angp Solo - 11/03/2018
« Pretty good »

The place is nice. However, I asked the front desk to call me in the morning at 5 am to wake me up before I go to the airport and I never received the requested call. On the way down at around 6 am on 03/10 the elevator was covered in beer, olives, and some package (food, chips) was on the floor. The elevator was covered with some kind of white liquid also and smelled like beer. It surprises me that nobody at night cleaned up a bit, so at least it doesn't look as bad as it was. Otherwise, everything was good. The food is fine the room was clean. I do think that your younger front desk people need to be a bit more detail service oriented.

AccorHotels certified review
Claire Couples - 11/03/2018
« good »

The hotel was fine: polite people, comfortable room.

AccorHotels certified review
Emily Couples - 10/03/2018

Really nice hotel & clean & convenient for the metro

AccorHotels certified review
Anonymous Business - 09/03/2018
« Satisfying »

Very friendly staff, good ambience. Breakfast with good variety of dishes specially the natural orange juice.

AccorHotels certified review
Ks Business - 08/03/2018
« My stay was enjoyable. »

I particularly enjoyed staying in the "Bollywood" room. It was fun staying in a uniquely decorated room.

AccorHotels certified review
Stephanie Friends - 08/03/2018
« Amazing! »

All staff member were very attentive & professional

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