Hotel - Mercure Hotel Groningen Martiniplaza
Mercure Hotel Mercure Hotel

Mercure Hotel Groningen Martiniplaza

4.0/5 630 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 73.00 EUR Non member rate
From 69.35 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-12:00/18:00-22:00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Choose from the various room categories available to suit your needs: a Standard single or double room, a Privilege room with extra facilities or a luxury Suite.

  • 157 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,153 reviews

Our guest reviews for Mercure Hotel Groningen Martiniplaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 630 reviews
Couples - 12/09/2018 TripAdvisor review
« Comfortable hotel with attentive staff »

We booked an executive room which was very comfortable if a little on the small side. The free mini bar provided wine, beer and soft drinks. The room was quiet and the bed comfortable. There was a good bathroom too, along with a kettle and Nespresso coffee maker.On the first night I requested some fresh milk to take up to the room for our tea and this was readily provided (Dutch people rarely have milk in their tea). However, on another evening a manager (or so he appeared) was at the reception desk when I made this request and he told me I would have to order this at the bar (and presumably pay for it!!!). A really disappointing attitude. However, the barman was more understanding and provided half a cup of milk free of charge. This manager needs some further training in customer service - and could learn a lot from his staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We will discuss you feedback within the team so we can improve our service on this point. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

G. Business - 10/09/2018 AccorHotels certified review
« Functional »

Staff is nice and professional but accommodation is quite old. Rooms are small, dark and quite noisy. Shower cabins are too small for proper use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Oliver Couples - 07/09/2018 AccorHotels certified review
« clean rooms, friendly personnel and nice environment »

I had a great time. not too far away form the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Jeffry L. Couples - 05/09/2018 AccorHotels certified review
« top! »

top!

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer L., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Mattl Business - 05/09/2018 AccorHotels certified review
« Friendly staff, misleading booking process »

The stay was fine, friendly staff at checking and in the bar. The booking process with the half board option was misleading due to the restaurant being closed on a Sunday night. The booking process offers a half board addition for a fixed price regardless of the night staying at the property. On checking into the hotel, I was advised that the restaurant was closed but would be able to have something in the bar either "pizza or pasta"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the error in our booking system, we will try to resolve this as soon as possible. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Imron G. Families - 04/09/2018 AccorHotels certified review
« Excellent, friendly and flexible »

The service is worth it for the money spent. The hotel personnel is helpful and friendly, I am very satisfied and appreciate with their service. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Gino Couples - 03/09/2018 AccorHotels certified review
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Couples - 03/09/2018 AccorHotels certified review

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer V., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Christiano Friends - 02/09/2018 AccorHotels certified review
« It was cold in the room »

The heater didnt work properly . When we called the reception they told us that the mechanic would look at it. But that never happened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Lidia C. Families - 02/09/2018 AccorHotels certified review
« Very good »

Very nice staff always ready to help thank you very much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Dieter B. Couples - 01/09/2018 AccorHotels certified review
« Could have been so much better »

The room was nice and tidy, the free minibar an unexpected treat. However, the mattress was very hard and I could feel the pressure marks of the springs in the morning. Breakfast was very basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Marc Friends - 28/08/2018 AccorHotels certified review
« Value for Money »

Great stay in clean and pleasant environment with great services and nice beds. Styling entrance and restaurant could have an update.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer v., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Peter Friends - 28/08/2018 AccorHotels certified review
« Perfect »

As expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Johan E. B. Solo - 25/08/2018 AccorHotels certified review
« Nice & clean hotel, easy to reach by car. Friendly personnel. »

Not good: on arrival 1st night, entered Mercure parking lot via entry gate (slagboom). After entering parking area, it turned out it was full (no sign on entry). Subsequently was unable to leave as exit gate (slagboom) as it did not recognize entry parking card. No reply when calling for assistance at exit gate. No reply from Hotel Reception when calling by mobile phone (23:20h at night). After 30 minutes waiting and many attempts to call for assistance from hotel, I parked my (petrol) car at a spot for Electrical Vehicles. Communication or warning sign "VOL" to be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer B., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Onze welgemeende excuses voor de parkeerproblemen bij uw aankomst. Wij gaan dit intern bespreken. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

A. B. Families - 25/08/2018 AccorHotels certified review
« A. »

I would like to give you a special price so that I can come many times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Bernardus E. Business - 21/08/2018 AccorHotels certified review
« Oasis »

Treated like the King

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer E., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Couples - 14/08/2018 AccorHotels certified review

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer B., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Chris F. Friends - 12/08/2018 AccorHotels certified review
« Excellent »

Fantastic stay although my room had no veiw or much natural light

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Koen Business - 12/08/2018 AccorHotels certified review
« Good without any surprise »

Stayed 1 night in a standard room. Nothing to complain but also nothing stood out. The bed was ok, chair, desk, everything was there. But the carpet was a bit old. The shower was fine although the water was all over the bathroom and even carpet. Friendly staff, breakfast was ok. Nothing special in the rooms or at breakfast that caught my attention. It is just a decent hotel which you can rely on for a simple stay.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer V., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Business - 12/08/2018 AccorHotels certified review
« Fine place with just a few minor points »

My stay was fine. I found the staff helpful and welcoming. The room was fine and so were the facilities. Just two small points. The tv signal in my room was weak. It kept coming and going. Secondly, during the day there are only a few staff around. It can be hard to get assistance when you need it.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte mevrouw v., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 73.00 EUR Non member rate
From 69.35 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates