Hotel - Mercure Hotel Groningen Martiniplaza
Mercure Hotel Mercure Hotel

Mercure Hotel Groningen Martiniplaza

4.0/5 636 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-12:00/18:00-22:00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Choose from the various room categories available to suit your needs: a Standard single or double room, a Privilege room with extra facilities or a luxury Suite.

  • 157 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,315 reviews

Our guest reviews for Mercure Hotel Groningen Martiniplaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 636 reviews
Rgfvdb Couples - 07/11/2018 AccorHotels certified review
« A good place to stay when visiting the city »

we rented bikes from the hotel. This was an excellent way of moving round the city

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer v., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Bert Business - 30/10/2018 AccorHotels certified review
« all was as agreed, service is good and fast. »

The mercure hotel is not to big, what gives a better atmosphere. Food is nice and everyone is friendly and willing to serve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Timo Business - 30/10/2018 AccorHotels certified review
« Too loud rooms »

Highway next to the hotel is really loud and I couldn't sleep well because of it. Receptionist said that I could have changed the room and next time I tried to do that, but there were no rooms available from the other side of the hotel. Unfortunately, I will not book a room from this hotel next time unless it's absolutely necessary.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer H., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn met de kamer aan de achterzijde van ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Hendrik Couples - 30/10/2018 AccorHotels certified review
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer V., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Leo Business - 16/10/2018 AccorHotels certified review
« Small room but ok, excellent food in restarant »

Small room but ok, excellent food in restarant, hotel location perfect next to highway

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer M., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Tom D. Couples - 16/10/2018 AccorHotels certified review
« good clean friendly hotel , however services in the weekend are minimalistic »

The hotel is very well maintained, the staff is friendly and the rooms are clean and ok. However if you book this hotel in the weekend you should be aware that the restaurant and room service have unacceptable minimalistic opening times. For instance room service for a lunch on a sunday (or in the restaurant even ) is unavailable. The restaurant (in the weekend) has a menu without too many choices; so ordering should be a matter of seconds...

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer D., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Jn D. T. Families - 11/10/2018 AccorHotels certified review
« Second trip this year »

A regular hotel for our twice trip to see our daughter at Uni

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Jan V. Couples - 11/10/2018 AccorHotels certified review
« To little time to found out for real, we came late in the evening and whent early the next morning »

As desciped above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

D Business - 11/10/2018 AccorHotels certified review
« Good but noise (from outside) at night »

Room was fine, bed was good, breakfast was OK. But the sound isolation at the outside (windows) of the room was not good. Too much "buzzing" noise from outside entered the room.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer V., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Very S. B. T. Business - 11/10/2018 AccorHotels certified review
« Fantastic Hotel »

Fantastic hotel, excellent service, great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Cameron Couples - 08/10/2018 AccorHotels certified review
« was nice yes »

Was good yes only thing was asked about adding breakfast to the stay when got to reception and was surprised at how much extra it would be just for breakfast so would like to think things could be done to try make the price of breakfast less of a shock as put us off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Marcus Friends - 08/10/2018 AccorHotels certified review
« Easy »

Very good as usual, the staff were helpful as usual and the accommodation was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Igel J. Business - 04/10/2018 AccorHotels certified review
« Very good »

The staff were very friendly and accommodating and spoke very good English place was clean and tidy and room was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr j., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Sander T. Business - 04/10/2018 AccorHotels certified review
« Perfect! »

People always are willing to help you, but not in such a formal way!

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer T., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Pieter Business - 03/10/2018 AccorHotels certified review
« In town 2follow a course »

Nice room Good food

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer F., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Germanique D. !. !. !. Solo - 30/09/2018 AccorHotels certified review
« meh »

I came to your hotel after being in some at Friesland Drenthe And Assen I moved to NL last month to start my studies at Minerva Hanze University. But after being across the Northern Neth and noticing how I am treated because of my skin color and going from hotel to hostels because i keep getting denied by room tenants claiming I have to be Dutch and when I tell them I legally Am and come from an island that the Dutch enslaved and claimed I get immediately disregarded. I note people here in the north are not even ashamed of what their elders did to ours on the contrary I note they are almost proud of it. I came to your hotel attempting to finish writing my business plan to get my startup because i did not leave an island of boxed minds just to come be enslaved by student loans and work slave like jobs. I went downstairs for a drink to calm my self I was tended by a man who looks a bit over the regular bartender ages . He had to repeat the prices often to make sure my black self could pay it. and the continued to ask me where I come from. And when I said Curacao. The disregarding tone began. This fool had the nerve to tell me to keep the receipts to put in my memory book insinuating I could only afford a drink in a hotel once in the blue moon. The amount of time I have gotten this type of psychological harassment in the North is beyond me. I have decided I will no longer keep trying to have a voice where I am not heard. Black voices are not heard in WHITE rooms. But there are more ways that lead to Rome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Gr… Solo - 24/09/2018 AccorHotels certified review
« Very pleasant stay in Groningen »

Nice hotel, good little restaurant, not expensive. Clean and comfy rooms. Overall very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

John Friends - 19/09/2018 AccorHotels certified review
« very nice hotel stay »

very nice and clean hotel with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Groningen Martiniplaza. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Neville S. Solo - 18/09/2018 AccorHotels certified review
« Great with a couple if dissapointing avoidable issues . »

Front desk excellent , room nice , dirty pile of towels left in room not so nice.... girl who removed tiles very nice .... door left wide open after cleaning with dirty rags stuffed under door very disturbing .... lovely lady at front desk who was so nice both nights of my stay was the highlight of my stay ... As an Accor member was comparable to Mercure hotels in Australia...... would stay again despite the issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to share your feedback concerning your stay in our hotel. We are very sorry for the inconvenience caused with the cleaning of your room, our apologies for this. We will discuss this with the team. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Couples - 12/09/2018 TripAdvisor review
« Comfortable hotel with attentive staff »

We booked an executive room which was very comfortable if a little on the small side. The free mini bar provided wine, beer and soft drinks. The room was quiet and the bed comfortable. There was a good bathroom too, along with a kettle and Nespresso coffee maker.On the first night I requested some fresh milk to take up to the room for our tea and this was readily provided (Dutch people rarely have milk in their tea). However, on another evening a manager (or so he appeared) was at the reception desk when I made this request and he told me I would have to order this at the bar (and presumably pay for it!!!). A really disappointing attitude. However, the barman was more understanding and provided half a cup of milk free of charge. This manager needs some further training in customer service - and could learn a lot from his staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. We will discuss you feedback within the team so we can improve our service on this point. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager

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