Hotel - Mercure Hotel Groningen Martiniplaza
Mercure Hotel Mercure Hotel

Mercure Hotel Groningen Martiniplaza

4.0/5 618 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-12:00/18:00-22:00
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Choose from the various room categories available to suit your needs: a Standard single or double room, a Privilege room with extra facilities or a luxury Suite.

  • 157 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 3,945 reviews

Our guest reviews for Mercure Hotel Groningen Martiniplaza

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 618 reviews
Anonymous Couples - 12/07/2018 AccorHotels certified review

Fast Alles gut.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Rose Families - 11/07/2018 AccorHotels certified review

Hi Rick It was a very noisy stay on Saturday night with electronic music pumping somewhere outside. I alerted staff. Kind regards Rose. Sent from my iPhone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., Thank you for taking the time to share your feedback. We are very sorry to read that outside noise had a negative impact on your stay, we apologies for this. We hope to welcome you back to our hotel in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Ray Friends - 10/07/2018 AccorHotels certified review
« Excellent base as we were there for the MOTOGP in Assen- 20 mins away. »

Really good staff. Very clean throughout. Good but simple menu for dinner. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Business - 07/07/2018 AccorHotels certified review
« Very Good Experince »

Hotel has homely feel and nice staff. Rooms are always well cleaned. good Breakfast as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

David B. Solo - 06/07/2018 AccorHotels certified review
« Comfortable room and good food. »

I almost make it a policy and don't normally eat in hotel restaurants. A long and exhausting day of travel led me to break my rule. I was very pleasantly surprised with the quality and presentation of the food and an excellent selection of drink was also available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Dilip K. Business - 06/07/2018 AccorHotels certified review
« One of the best business hotel I have stayed.. »

Rooms are very clean and specious.. Staff is very good and courteous.. Location is very good.. Mini bar is awesome, and all the products in the room are complimentary.. Check-in and check-out process was very fast.. Thanks a lot.. Really no complaints.. definitely I prefer to stay next time..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Erik Business - 05/07/2018 AccorHotels certified review

Not very impressed. Two towels in my shower room with hair on it so could only use one towel. Shower cabinet extremely small (I'm not even that big) and so was the room. Not sure why this hotel is 4 star rated.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer Z., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Karl Friends - 04/07/2018 AccorHotels certified review
« Great staff, really nice breakfast and dinner but drinks at the bar are expensive »

Very clean and tidy with great service from all the staff. All staff are very helpful so could not fault them at all. Dtinks at the bar are a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Victor Business - 03/07/2018 AccorHotels certified review
« Tiny shower, smelly toilet and very expensive breakfast »

The hotel was "just OK". The room was clean and the bed comfortable. However, the shower was the tiniest I have ever experienced (approximately half the normal surface area), the toilet smelled like sewage, and the breakfast costed a staggering 18 euro for a regular buffet. Parking was also expensive, with no other opportunities to park nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Gh Business - 03/07/2018 AccorHotels certified review
« Friendly staff ! »

Clean, convenient hotel at the edge of town. Friendly staff that helped in any way they could.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer H., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Couples - 01/07/2018 AccorHotels certified review

We were incorrectly charged for breakfast on the morning of our departure. Reception said they will credit the credit card with the 36 euro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We would like to apologies for the misscharge on your account. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Nerd Business - 30/06/2018 AccorHotels certified review
« Nice hotel, but very noisy »

Room was nice and furnished stylishly. However the noise from the hallway was very loud, the same from other rooms as well as the noise from outside (motorway) through the window, including banging noises that made for some disorienting awakenings in the middle of the night. The parking is slightly disorganized, on-site is cramped and designated "Full" when spaces are still empty. Breakfast buffet is quite good, bed itself slept OK. Shower nicely done.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer V., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in Mercure Hotel Groningen Martiniplaza. Het spijt ons te horen dat uw verblijf niet in het geheel aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Mercure, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

J Couples - 28/06/2018 AccorHotels certified review
« Very nice hotel »

Very nice hotel, only 15 min walk from central Groningen. Lovely staff. Breakfast could be improved a little though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Business - 23/06/2018 TripAdvisor review
« Good stay »

I stayed at this hotel for 2 nights. It was a great stay, staff at reception are fantastic. Room is fine and functional, bed is comfortable, bathroom is clean and modern, wifi works well in the room and it is free. it was a good stay. I will come back next time in town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza on Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager

K. K. Business - 21/06/2018 AccorHotels certified review
« Satisfactory »

I liked the breakfast menu and the mini bar but the energy management of the room is poor. A suggestion can be to modify the energy flow into the room by having the room key also act as the key to let energy flow into the room e.g. by having the guest place the smartcard in a card holder when they walk into their room that will activate power into the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Peter Business - 21/06/2018 AccorHotels certified review
« Rooms was clean, quiet enough; restaurant was good; bed was comfortable. Rooms were "European sized" »

Very good -- especially appreciated good access to the Martiniplaza.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

James S. Business - 19/06/2018 AccorHotels certified review
« room felt too cold, couldn't get more heat. Felt isolated outside city center. »

see above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Louis P. Couples - 17/06/2018 AccorHotels certified review
« more or less as expected »

Room just a bit worn down .. not bad or dirty , but not entirely shiny either .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Anonymous Business - 12/06/2018 AccorHotels certified review
« Facilities fine, staff excellent. »

Excellent! Service is very conscientious. Only drawback is lack of later restaurant possibilities. To be able to get something after 23.00 on friday/saturday would be a great thing. A small menu, but then not warmed-up pizzas and toasted sandwiches etc would be fine, but I understand it's a staffing/cost issue.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer W., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

Vladislav A. Business - 10/06/2018 AccorHotels certified review
« Good service, clean and quite, just what i needed »

very good and nice service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

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