Hotel - Mercure Hotel Groningen Martiniplaza
Mercure Hotel Mercure Hotel

Mercure Hotel Groningen Martiniplaza

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4.0/5 602 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Football (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-12:00/18:00-22:00
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Congress center
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from the various room categories available to suit your needs: a Standard single or double room, a Privilege room with extra facilities or a luxury Suite.

  • 157 rooms
  • 100% non-smoking hotel
  • 8 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,672 reviews

Our guest reviews for Mercure Hotel Groningen Martiniplaza

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 602 reviews
TripAdvisor review
Business - 13/04/2018
« Double charged »

I booked the hotel for my employee and paid in advance. The cost was 75.30 euros (69.00 + 6.30 tax). 69 euros was collected from my account in advance and tax was supposed to be paid on the arrival, but when handed company credit card they charged us 90.36 euros - I contacted them several times and still issues is not resolved...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your review on Tripadvisor. We are sorry to read that you gave us a bad rating because of a creditcard charge which is already discussed with a colleague. The extra charge on the card is not a charge but an autorization. We have once again informed the creditcard company to release this autorization. Sorry for any inconvience caused! Regards, Rick Haandrikman General manager

AccorHotels certified review
Bernardus Business - 12/04/2018
« Pleasant hotel stay »

Friendly and helpful desk help. Nuts as a service in the bar. Wide range of breakfast articles and drinks. Nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer E., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Gilles G. Business - 11/04/2018
« It's a good hotel at a reasonable price. »

Very nicely situated. Walking distance (25 minutes) to city center. Price is OK. Proximity to Martiniplaza can make it very convenient for going to see shows... or a bit noisy if you are just trying to sleep and there is a show going on that night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Marija Business - 10/04/2018
« no stairs and you have to use the lift »

The one and in the same time very big problem is that Merecure hotel has no stairs and you must use the lifts. For such a big hotel only 2 lifts are a bit. I was on the third floor and I could walk but there was no such possibility. The hotel was full of guests so every morning I was waiting around half an hour and more in the front of the lifts that always came full with no space. That was the reason that every morning I was late on my meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Groningen Martiniplaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Anonymous Business - 10/04/2018
« Nice, clean and quiet hotel next to the conference center. »

Nice hotel next to the Martini Plaza. Kind personnel, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
P Business - 10/04/2018
« Good location for businness »

Next to the MartiniPlaza, it's a good location. The problem is when you have to leave the hotel, I had to wait more than 30 minutes before being able to take the lift to go down. Stairs are not available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
P. S. Friends - 09/04/2018
« Comfortable room »

Room was clean and comfortable, 3rd floor annex had a bad smell of leaking pipes and was a little tired looking. Hotel is obviously for conference centre area and a little awkward for public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Brian L. Friends - 04/04/2018
« Weekend break to Groningen and was a great place to stay »

Found all staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Sue H. Friends - 04/04/2018
« Excellent staff, clean and comfortable room and good variety for breakfast. »

Very pleasing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Gordon Business - 04/04/2018

Good value for money, breakfast was expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Wendy F. Friends - 04/04/2018
« ideal short stay venue »

All staff very friendly and helpful. Breakfast good but quite expensive. Some areas of the hotel perhaps in need of refurbishment especially plumbing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Hartmut Couples - 03/04/2018
« Nice stay in a comfortable hotel in an amazing city »

Very friendly stuff at the desk

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr B., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Groningen Martiniplaza. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Yann-joël B. Business - 03/04/2018
« A clean, noisy and friendly hotel »

Spotless room, but the gurgling heating pipes were very loud, especially during the nightime. Excellent food, friendly staff (bonus to the bartender!). I would definitely recommend this hotel if earplugs are provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Anna Couples - 02/04/2018
« Perfect »

Everything perfect, as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Jesper B. Friends - 27/03/2018
« Almost there »

Nice, reasonably priced hotel not too far from Groningen City centre. A few small things need attention though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Margaret Business - 26/03/2018
« very friendly, undetanding staff »

hospitable, very friendly and helpful staff, accommodating wherever possible.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte mevrouw A., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Lisa N. Business - 25/03/2018
« great »

very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Geachte mevrouw N., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Groningen Martiniplaza erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Willy Business - 13/03/2018
« Prima hotel »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Geachte mevrouw W., Bedankt dat u de tijd heeft genomen om uw feedback te geven over uw verblijf in ons hotel. Wij hopen u snel weer te mogen verwelkomen in ons hotel. Met vriendelijke groet, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Nathan Business - 12/03/2018

Clean, quite and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

AccorHotels certified review
Frensel P. Business - 07/03/2018
« Extremely good »

You have a wonderful staff (reception, housekeeping & restaurant). I feel myself at home. B

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Hotel Groningen Martiniplaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rick Haandrikman General Manager ________________________________________ Mercure Hotel Groningen Martiniplaza Expositielaan 7 9727 KA Groningen The Netherlands ________________________________________ T +31 (0) 50 525 84 00 F +31 (0) 50… E-mail : ri… mercure.com / accorhotels.com

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