Mercure Hotel Tilburg Centrum 4 stars

Customer review rating 4.4/5 6,702 reviews
Mercure Hotel Tilburg Centrum
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Hotel extras

  • 7,535 sq. ft. (700 m2) wellness facility with a number of saunas and pools

  • Restaurant Taste! 12 Gault&Millau points

  • Efteling Partner Hotel

  • At the heart of the city center

  • Several Family Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Self service business centre

Hotel location

Mercure Hotel Tilburg Centrum

Heuvel 37
5038 CP
tilburg
netherlands

Tel: +31135354675

Fax: (+31)13/5355875

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Eindhoven Airport At 30km / 18.64 miles

  • By plane

    Schipol Amsterdam At 120km / 74.57 miles

  • By train

    Tilburg Centrum At 2km / 1.24 miles

GPS :51.557116, 5.090865

Our accommodations

Choose the room that meets your requirements from the room categories available. Opt for a Standard Room with a view over the Heuvelplein square or enjoy more space and luxury in one of our Privilege Rooms.

Standard Double Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with a double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with double bed and sofa

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite with king-size bed and sofa bed

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT TASTE!

Type of cuisine: International

Taste! is anything but a typical restaurant. At Taste! you can enjoy Gault Millau-class food and savor your meal in a trendy, welcoming environment. Taste! serves exclusive, refined cuisine where the taste and experience are central.

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAND CAFE PUUR

Type of cuisine: International

Enjoy quality local produce in our Grand Café Pure

Lunch

07:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GRAND CAFÉ PUUR

Photo non contractuelle / Strictly non binding

Get a taste of the good life at Grand Café Puur, an eatery that leaves you wanting more! Grand Café Puur is a contemporary grand café offering relaxed and sociable dining: a place where everyone feels at home thanks to the welcoming, laid-back atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 149

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Hotel Tilburg Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,702 reviews

Ok but not impressed

Customer review rating 4.4/5

Anonymous Business - 10/08/2019 AccorHotels review

Check in was appalling, I was 4th in the queue and it took over 30 minutes for me to get checked in. The receptionist was going backwards and forwards in and out of a side room.

Dear, Thank you very much for your comments following your recent stay at Mercure Hotel Tilburg Centre. Feedback from our guest enables us to improve the service and quality of our hotel. That is why we are grateful that you found the time to place you review, and inform us about your experiences. I am sorry to read that your check-in appalling and that you had to wait so long. There was indeed a queue during your check-in, this is sometimes between 5 and 6 pm and in the weekend. We do our best to limit the waiting time but this is not always possible. My colleague walked into the back office to ask for help from her colleague, this is why she walked to the office. At that moment her colleague came immediately to help with the check-in. We appreciate your feedback and it is our hope that we may welcome you again in the near future to provide a better service for you. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Comfortable

Customer review rating 4.4/5

Gea Families - 07/08/2019 AccorHotels review

The room was nice. Unfortunately there was a party somewhere so loud music till 4 at night. The towel was pretty worn and ripped when I used it.

Dear Gea, Thank you very much for taking your time and efforts to inform us about your experience. We are happy that we were able to meet your expectations regarding the room and that you had a comfortable stay. We are sorry to read that you experienced discomfort from the noise outside. Even though we do our best to keep control on noise from third parties, as a city center hotel, this isn't always in our hands. The towels comes from an external company. We will make a report about the towels during your stay and I will share your feedback with our housekeeping that they should be more alert to this. Thank you again and we hope to have the pleasure to welcome you back soon. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Another good visit

Customer review rating 4.4/5

Ab Business - 05/08/2019 AccorHotels review

Stayed in the Mercure in Tilburg for business. As usual the service was very good.

Have stopped at the Mercure Tilburg over 10 years and every year it gets better!!!

Customer review rating 4.4/5

Amy G. Couples - 03/08/2019 AccorHotels review

Staff excellent nothing to much trouble. Buffet breakfast very good plenty of choice.Rooms 1st class

Dear Amy G., Wow! We feel truly flattered to read your beautiful review about our hotel. We are delighted to learn that you loved your visit to Tilburg and enjoyed your stay. Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. Thank you again and we look forward to welcome you back as our guest in the future. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Friendly, welcoming and comfortable

Customer review rating 4.4/5

Darren Friends - 30/07/2019 AccorHotels review

We stayed at the hotel while we visited the Kirmes.

Dear Darren, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Tilburg. We hope you enjoyed the fun fair! Your kind words have been passed on to our team, this will certainly motivate us all to keep up the good work. We hope to have the pleasure of welcoming you again whenever your future travels bring you back to Tilburg. Kind Regards, Cheyenne van der Heijden Customerservice - Mercure Hotel Tilburg Centrum

Hot

Customer review rating 4.4/5

M. Business - 29/07/2019 AccorHotels review

I would like an operational air conditionner in my room (317)

Dear M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Tilburg Centrum. I am sorry that your experience did not meet your expectations. I have directly instructed our technical department to check the airconditioning on the room and after checking with our technical department we discovered that the airconditioning is working. Did you had contact with the reception about this? If you would ever experience something similar in the future, please do not hesitate to contact our hotel reception. Our staff will be more than happy to help you with the airconditioning or provide your another room. Thank you again and we hope that this will not deter you from choosing us your next visit to Tilburg. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Not bad

Customer review rating 4.4/5

Ali R. Families - 28/07/2019 AccorHotels review

Rooms and beds not 4 stats hotel, Not comfortable,not big Your staff nice ! Your prices more than simillar hotels !

Dear Ali R., Thank you very much for taking the time to tell us about your experience with our hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to read that your were not satisfied with the comfort of the room. What do you think we can do better? With your feedback we can improve ourselves. We highly appreciate your lovely words on our staff, I will be sure to pass this on. Thank you again and we hope to have the pleasure to welcome you back in the future. With kind regards, Alice Fortuin Cutomerservice - Mercure Hotel Tilburg Centrum

Happy

Customer review rating 4.4/5

Thomas Business - 27/07/2019 AccorHotels review

Love the mercure Tilburg we’ve stayed many times excellent location and friendly helpful staff. And the hotel as made amazing improvements over the years making this hotel very modern. Will continue to visit.

Good

Customer review rating 4.4/5

Donal H. Families - 27/07/2019 AccorHotels review

Good

Petronella S.

Customer review rating 4.4/5

Petronella S. Families - 26/07/2019 AccorHotels review

We had a wonderful stay, it was clean, service was excellent, breakfast was very good , something for everyone was on the menu. My granddaughter just loved it being she enjoyed a GF breakfast. The kitchen staff were wonderful. What more can I say, I would stay again in the future with your hotel. Very pleased.

Prima

Customer review rating 4.4/5

Brent Couples - 24/07/2019 AccorHotels review

Prima

Ok

Customer review rating 4.4/5

Jampie Business - 24/07/2019 AccorHotels review

Prima

Beste Jampie, Hartelijk bedankt dat u de tijd heeft genomen om uw verblijf in ons hotel te evalueren. Wat goed om te lezen dat u het verblijf positief heeft ervaren! Daar zijn we erg blij mee. U beoordeelt ons met een 7, wat hadden wij voor u kunnen doen tijdens uw verblijf om een hogere score te krijgen? Wij zijn continu bezig met het verbeteren van onze service en uw feedback zou hier een bijdrage in kunnen leveren. Bedankt voor uw reactie terug en hopen u nogmaals te mogen ontvangen als onze gast, tot ziens bij Mercure! Met vriendelijke groet, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Overall very pleasant stay

Customer review rating 4.4/5

W R. W. Business - 15/07/2019 AccorHotels review

My stay was overall very pleasant. The staff was friendly and helpful. Check-in and check-out very smooth. Tasty breakfast, clean room, comfortable bed. Great! Only downside was the noise on Thursday night, but that's the risk of staying at a hotel in the city center.

Dear Willem W., We very much appreciate your comments regarding your stay at the Mercure Hotel Tilburg Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to read that you experienced discomfort from the noise outside. Even though we do our best to keep control on noise from third parties, as a city center hotel, this isn't always in our hands. We have a close collaboration with our neighbours in which we try to limit any inconvenience our guest may experience from the noise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja Calten Houwing Customerservice

A great stay

Customer review rating 4.4/5

Anne Friends - 13/07/2019 AccorHotels review

Very friendly staff, clean room, comfortable bed and superb central location.

Dear Anne, May I offer my sincere thanks for your kind comments about your stay at Mercure Hotel Tilburg Centrum. We are very pleased that the hotel made a good impression on you. Through the location in the middle of the center of Tilburg in combination with our hospitality, we strive to make a successful stay for our guests. Thank you again and we hope your next visit will be as pleasant as the previous one. With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg Centrum

Very Good in Loyalty ,Service and Kindness

Customer review rating 4.4/5

Aldrin Business - 12/07/2019 AccorHotels review

Very Good Experience ,Service & Kindness was Good

Friendly, helpful staff, clean and comfortable rooms

Customer review rating 4.4/5

Roelof Business - 12/07/2019 AccorHotels review

No problems, staff were all helpful and friendly. Rooms were clean and comfortable, aircon was good in the heat.

Customer review rating 4.4/5

L G. Business - 11/07/2019 AccorHotels review

lovely hotel . . reception service was a little slow

Dear L g., Thank you very much for taking your time and efforts to inform us about your experience and it's a pleasure to read that you loved our hotel. I am very sorry to read that you experiered our reception as slow, it does not represent the quality of service we strive for at our hotel. Could you specify what made you feel this way? I would like to share your feedback with my colleague who did the check-in. Thank you in advance for your feedback and we hope to have the pleasure to welcome you back in the future! With kind regards, Alice Fortuin Customerservice - Mercure Hotel Tilburg

Great stay as usual

Customer review rating 4.4/5

John Business - 07/07/2019 AccorHotels review

Very good with no issues, helpful staff and the kitchen readily provided gluten free food.

Excellent!

Customer review rating 4.4/5

Aj Friends - 06/07/2019 AccorHotels review

We only stayed for one night but really liked the hotel. I would have given the hotel a 10 but since I was travelling with a friend I was very annoyed with the glass door in the shower. There was a big gap to the point it did not matter if you closed the door or not. May be better for couples, luckily I was travelling with a friend that did not mind. I work in the travel industry and I know that high end clients from USA would not accept this, they do not use the toilet this close to each other.

Dear JW, Thank you for staying with us and taking the time to write the review. I am very pleased that you had such a excellent stay with us! I am sorry to read that you experienced the glass door in the shower and the distance of the toilet as a discomfort. I can understand that this is not comfortable if you are staying with a friend. In our privilege rooms we have milk glass in the bathroom, perhaps a advise for your next stay. I am happy that you overall had a pleasant stay and we hope to have the pleasure of welcoming you again whenever your future travels bring you back to Tilburg. With kind regards, Alice Fortuin Customerservice – Ibis Hotel Tilburg
Customer review rating 4.4/5

Deirdre Business - 05/07/2019 AccorHotels review

Lovely staff, clean rooms great location

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