Hotel - Mercure Metz Centre Hotel
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Mercure Hotel

Mercure Metz Centre Hotel

29 Place Saint Thiebault 
57000  METZ
FRANCE

699 reviews
TripAdvisor Rating Based on 699 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9 AM
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Free access with phone card
    • Satellite/cable colour TV
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,992 reviews

Our guest reviews for Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 699 reviews
AccorHotels certified review
Chanh C. M. Couples - 13/09/2017
« Lost blutooth speakerphone »

I checked out at noon and at 8:30 pm realized that I had left my plantronics portable blutooth speakerphone in the safe. Called the hotel but received assurance that the matter will be resolved the day after. I called again the following day, but nothing has been found. Either the next guest or the maid has kept it as souvenir. Although it is my fault, but the experience cannot be described as particularly enjoyable.

AccorHotels certified review
Doug Couples - 11/09/2017
« Location...location...location! »

Very nice hotel in the heart of Metz. Wonderful staff, from the desk clerks to housekeeping. Good buffet breakfast. Really appreciated the on-site free parking. Only drawback were the pillows; too flat.

AccorHotels certified review
Paul C. Friends - 31/08/2017
« Good value, friendly staff »

Good value, friendly staff at the heart of the city. Well worth a visit.

AccorHotels certified review
Rory Couples - 30/08/2017
« Cool Reception »

The reception staff gave us simple instructions on where to park our motorbikes in the convenient underground car park, when we came to the desk to check the area was so cool it was refreshing. When arriving at the room again a simple call to the bar and two cold beers were delivered pronto by the barman. a fitting end to hot days motor biking through France.

AccorHotels certified review
Mary P. Couples - 29/08/2017

The Reception staff were very helpful and we greatly enjoyed our stay. Thank You.

AccorHotels certified review
Chloe Couples - 27/08/2017
« Good room, terrible service »

The room met our needs (decent size, conveniently located, good climate control) and the check in staff were friendly. However we encountered two issues. 1) Housekeeping staff were unprofessional. It felt like they wanted to rush us out of the hotel - to the point of barging in at 9.30am when I was half naked. 2) We booked a room only with no breakfast, and ate in town as opposed to the hotel. However on check out I was met with an additional €100 charge for 6 x breakfasts that we never consumed. This was taken off the final invoice after we contested at the check out desk, however I strongly disagree that this should be charged automatically to the room. If I didn't have my wits about me I would have ended up paying an extortionate charge for a service I never used. Both these issues caused us distress and we did not feel respected as customers. It impacted our overall experience of what was otherwise a lovely stay in Metz.

AccorHotels certified review
Peter P. Couples - 31/07/2017
« Smart in Wonderful town »

Excellent room in a good location,perfect free parking,and excellent service. Well worth a stay

AccorHotels certified review
Paul Couples - 30/07/2017
« Great value for money »

A typical Mercure/Accor hotel, located just of walking distance from historical centre. Nice rooms but lighting is poor and could do with a coat hook or two, breakfast is good with hot and cold dishes but could do with more selection on cheeses.. WiFi was only usable in the corridor, signal strength in the room was poor (-80 to -70 dBm).

AccorHotels certified review
David C. Couples - 23/07/2017
« One night stopover »

We arrived in the afternoon, my brother in law had already arrived, we checked in and everything was fine and nice!

AccorHotels certified review
Issy Couples - 19/07/2017
« Stop over on way to Switzerland »

It was a last minute booking, hotel in good central location and with parking. Rooms we're ok but had everything we needed Privilege card free drink in the bar was appreciated after our long drive

AccorHotels certified review
Hugo B. Couples - 10/07/2017
« very professional team working in the hotel »

excellent service level and team amability

AccorHotels certified review
Dar A. Couples - 03/07/2017
« Wonderfull. »

The hotel was great, the location was perfect, the staff was very welcoming and congenial. The food was very good. The only issue was that it was very warm during our stay but that was due to the outside temperature.

AccorHotels certified review
Luis S. Couples - 28/06/2017
« Friendly staff and comfortable place »

The hotel is in a good center location, very clean and comfortable. The staff in the reception and restaurant were very friendly therefore we decided to stay for diner in the hotel. The food was excellent. I will return to the hotel in my next trip to Metz and I will recommend the hotel to my friends.

AccorHotels certified review
Anonymous Couples - 08/05/2017

For many years we used the Novotel at Hauconcourt as it s close to the A4 motorway and about halfway between Calais and central Switzerland. Unfortunately it has deteriorated recently so we were looking for an alternative. We regularly use the Mercure at Reims on the way home so we thought we would try the Mercure at Metz. This proved to be a good choice with excellent service, a comfortable room and good food. It also has secure parking. We shall be back.

AccorHotels certified review
Anonymous Solo - 07/05/2017

Excellent . Et personnel adorable

AccorHotels certified review
Anonymous Couples - 07/05/2017

Staff were great and very friendly. Also very responsive to any requests for information or needs regarding restaurants or directions.

AccorHotels certified review
Anonymous Business - 06/05/2017

Correct

AccorHotels certified review
Anonymous Solo - 25/04/2017

All ok, nothing particular. However the Nestlé milk I had in my room on arrival date were no longer valid since 12.2016

AccorHotels certified review
Anonymous Couples - 15/04/2017

Great location, lovely staff, clean, modern and an excellent breakfast. Plus free secure parking. Would definitely stay again.

AccorHotels certified review
Anonymous Couples - 11/04/2017

Unfortunately the restaurant was not open for evening meals

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