Hotel - Mercure Metz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Metz Centre Hotel

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3.5/5 725 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 103.00 EUR Non member rate
From 97.85 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9 AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Free access with phone card
    • Satellite/cable colour TV
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,175 reviews

Our guest reviews for Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 725 reviews
AccorHotels certified review
Anonymous Couples - 06/12/2017

Great. Very nice breakfast.

AccorHotels certified review
J U. Couples - 06/12/2017
« Great hotel, great location »

Extremely warm reception on arrival and very helpful.

AccorHotels certified review
Denzil Couples - 23/11/2017
« Comfortable, friendly hotel near Historic Metz Centre »

Hotel was well located and quite easy to find. Good free parking. We have a very comfortable superior room. When we ate in the restaurant we found the food to be very good. Staff were all very friendly and helpful.

AccorHotels certified review
Johannes Couples - 17/11/2017
« Adequate+ »

A bit of an upgrade would be welcome to justify the price of a room, even with a loyalty program discount.The rooms and hallways showed signs of wear so far as the painting and furniture. The entrance/reception area was somewhat confusing and, particularly due to the lighting, not all that pleasant. A bit more color would be welcome. The high point was the breakfast which was fresh, tasty and pleasant. I thought the front desk hotel staff was somewhat indifferent, although they did their job and answered our questions. I guess I am not used to the receptionists sitting down and looking at their phones while on duty.There are not enough parking spaces (but parking is free) if there are many people inside attending a reception, who are not otherwise hotel guests. At other times of the day (I visited during bad weather in November), there were always one or two spaces available. The outside of the hotel is, in one word, ugly - this is concrete block-like architecture. However, the location is excellent - close to the train station, close to the Centre Pompidou-Metz, close to the lovely old town center and the cathedral and market.

AccorHotels certified review
Anonymous Business - 01/10/2017
« Correct. »

Hotel correct. Rien d extraordinaire

AccorHotels certified review
Ross M. Couples - 30/09/2017
« Comfortable hotel in a good location wirh free parking »

Hotel could improve its green image by providing glasses instead of cheap plastic beakers in room and waxed paper cups instead of ceramic cups in the rooms gave hotel a cheap image.

AccorHotels certified review
. Business - 28/09/2017
« Good nice friendly hotel »

I enjoyed staying at the hotel. The location was good as it was very close to the rail station. The reception in the morning can be more friendly, as they did not come well compared to other hotels I stay in France.

AccorHotels certified review
John P. Couples - 27/09/2017
« Mr John P. »

We arrived late from Luxembourg, so we took dinner in the hotel, which was disappointing, the vegetables appeared to be just steamed and lacked any texture or flavour. However the breakfast was good, although the staff are a little aloof.

AccorHotels certified review
Greg B. Couples - 26/09/2017

Very good all round.

AccorHotels certified review
A R. Couples - 23/09/2017
« A good find in Metz »

Well placed, with a car park within easy access to the centre. Excellent express breakfast. Staff helpful as one would expect.

AccorHotels certified review
Charlotte Couples - 19/09/2017
« Good location »

Location close to the city centre, small room with good beds, good shower and ok wifi, but very warm. Airco not cooling enough. Impossible to have dinner, because of guests from buses taken over the restaurant.

AccorHotels certified review
Samantha Couples - 18/09/2017
« stress free »

everything was as expected, it all ran smoothly and staff were courteous

AccorHotels certified review
Chanh C. M. Couples - 13/09/2017
« Lost blutooth speakerphone »

I checked out at noon and at 8:30 pm realized that I had left my plantronics portable blutooth speakerphone in the safe. Called the hotel but received assurance that the matter will be resolved the day after. I called again the following day, but nothing has been found. Either the next guest or the maid has kept it as souvenir. Although it is my fault, but the experience cannot be described as particularly enjoyable.

AccorHotels certified review
Doug Couples - 11/09/2017
« Location...location...location! »

Very nice hotel in the heart of Metz. Wonderful staff, from the desk clerks to housekeeping. Good buffet breakfast. Really appreciated the on-site free parking. Only drawback were the pillows; too flat.

AccorHotels certified review
Paul C. Friends - 31/08/2017
« Good value, friendly staff »

Good value, friendly staff at the heart of the city. Well worth a visit.

AccorHotels certified review
Rory Couples - 30/08/2017
« Cool Reception »

The reception staff gave us simple instructions on where to park our motorbikes in the convenient underground car park, when we came to the desk to check the area was so cool it was refreshing. When arriving at the room again a simple call to the bar and two cold beers were delivered pronto by the barman. a fitting end to hot days motor biking through France.

AccorHotels certified review
Mary P. Couples - 29/08/2017

The Reception staff were very helpful and we greatly enjoyed our stay. Thank You.

AccorHotels certified review
Chloe Couples - 27/08/2017
« Good room, terrible service »

The room met our needs (decent size, conveniently located, good climate control) and the check in staff were friendly. However we encountered two issues. 1) Housekeeping staff were unprofessional. It felt like they wanted to rush us out of the hotel - to the point of barging in at 9.30am when I was half naked. 2) We booked a room only with no breakfast, and ate in town as opposed to the hotel. However on check out I was met with an additional €100 charge for 6 x breakfasts that we never consumed. This was taken off the final invoice after we contested at the check out desk, however I strongly disagree that this should be charged automatically to the room. If I didn't have my wits about me I would have ended up paying an extortionate charge for a service I never used. Both these issues caused us distress and we did not feel respected as customers. It impacted our overall experience of what was otherwise a lovely stay in Metz.

AccorHotels certified review
Peter P. Couples - 31/07/2017
« Smart in Wonderful town »

Excellent room in a good location,perfect free parking,and excellent service. Well worth a stay

AccorHotels certified review
Paul Couples - 30/07/2017
« Great value for money »

A typical Mercure/Accor hotel, located just of walking distance from historical centre. Nice rooms but lighting is poor and could do with a coat hook or two, breakfast is good with hot and cold dishes but could do with more selection on cheeses.. WiFi was only usable in the corridor, signal strength in the room was poor (-80 to -70 dBm).

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