Hotel - Mercure Metz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Metz Centre Hotel

4.0/5 806 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 93.00 EUR Non member rate
From 93.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • Telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,848 reviews

Our guest reviews for Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 806 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jo S. Couples - 11/10/2018 AccorHotels certified review
« Very enjoyable stopover »

Booked hotel from Stuttgart airport the same afternoon. Very easy to locate and excellent reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Jacob Couples - 11/10/2018 AccorHotels certified review
« Value for money »

Friendly staff. Good beds. Walking distance to the center of Metz. Good working safe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I confirm you, have taken into account all of your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

R B. Couples - 08/10/2018 AccorHotels certified review

Very pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Clean, small room »

The people were very friendly and helpful. The room was a bit small and the bed uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Mercure Metz Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Anthony SCHNEIDER Mercure Metz Centre

Dbrooker Couples - 06/10/2018 AccorHotels certified review
« Comfortable stay »

The room was very good, comfortable and quiet with. A good shower/bathroom. The reception staff were efficient and helpful. Breakfast was good, though the cooked items quickly ran out and were not restocked quickly enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Clive A. Couples - 03/10/2018 AccorHotels certified review
« Enjoyable stopover »

Enjoyable stopover, marred by lack of water when we arrived. Good hot shower and excellent dinner in the restaurant made up for that later. Breakfast was pretty good too. Issues with toilet flush could have been a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Judith D. Couples - 23/09/2018 AccorHotels certified review
« central hotel with car park great position. »

Loved Metz,hotel was clean,friendly and food was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz Centre

Talc Couples - 17/09/2018 AccorHotels certified review
« Nice place to stay in Metz »

Friendly welcome. Nice room. Comfy bed. Very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Couples - 17/09/2018 AccorHotels certified review
« Average »

The room was pretty large but the size of the bathroom totally ridiculous. My husband could hardly stand in the shower! For someone over 90kgs that would simply be impossible to access the toilet. We also had a noise coming from the heating system which fortunately stopped during the night. Receptionist ok sans plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucie C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Baz Couples - 16/09/2018 AccorHotels certified review
« Perfectly Pleasant »

Efficient check in. Comfortable room and bed. Pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Jt Couples - 03/09/2018 AccorHotels certified review
« Uncomfortabkle and not clean »

Poor. Bed extremely hard and not comfortable. Carpet on floor and bathroom not totally clean. Disgusting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.M. T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Metz centre

Ralph M. Couples - 29/08/2018 AccorHotels certified review
« Friendly, clean, central »

Parking was easy, room was comfortable, air conditioned and clean. Location was central, service at front desk very helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph M., We very much appreciate your comments regarding your stay at the Hôtel Mercure M. Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure M. Centre

Ronald Couples - 27/08/2018 AccorHotels certified review
« Much better »

The updated rooms are much better now. Unfortunately still the very thick unpleasant smell in the reception area, but the rooms are quite good and the walk-in shower is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard General manager

Mr R. Couples - 25/08/2018 AccorHotels certified review
« Good Base »

Good on every count.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haigh R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz Centre

Couples - 22/08/2018 TripAdvisor review
« A Wonderful Stay »

The hotel is excellent, our room was so very nice and the bed was very comfortable. TheThe restaur fabulous, the food was first class and the wine selection was great too. Best of all the staff were friendly and very helpful while being very efficient.We wished we had stayed longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Valentijn Couples - 21/08/2018 AccorHotels certified review
« Smack in the middle ! »

Perfectly located hotel for those who want to discover Metz on foot. A ten minute walk to Centre Pompidou and about the same distance to Place St Louis with all its bars and restaurants. 5 more to St Etienne Cathedral and the river banks. Enough space in the room, great bathroom and we loved that extra door that keeps the corridor noise away. That's probably why we slept past breakfast time the first two nights :-) Next trip to Metz is planned for Xmas and it'l bee Mercure once again !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valentijn V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

N R. Families - 17/08/2018 AccorHotels certified review
« Great location, efficient and friendly service »

Tried to book on line late at night a couple of days before the stay: eventually ended-up calling the hotel and booking service was very accommodating. Although we booked a very basic room, we got upgraded to a better room, which is always a nice surprise. Good quality room, good WIFI, bed slightly on the "too soft side". We'll definitely keep the Mercure Metz in our address book for future stays in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur

Jason C. Business - 17/08/2018 AccorHotels certified review
« METZ Overnight visit »

Surprisingly pleasant , I have seen standards improve in all Mercure hostels in last 3 or 4 yrs , And METZ was no exception, Although arriving very late , staff were welcoming , professional, room was well appointed , clean , comfortable bed , ( house keeping forgot tv remote , not a big deal ) shower good , food , wine& service was as good as you get in a fine restaurant, as normally I eat outside the hotel , but was very happily surprised, staff were beyond welcoming and friendly , food was superb. Same with breakfast , good buffet , good pricing ( fair) , I will be happy to stay here on next car trip to Paris ( it takes about 10 mins to drive down from autoroute ) free parking is in hotel for circa 35 places , I arrived late and parked in underground city parking , directly in front of hotel , hotel will give you a voucher so you pay reduced overnight stay , over all great , look forward to my next stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur

Travelling W. F. Friends - 15/08/2018 AccorHotels certified review
« Excellent staff and location, good experience »

Staff friendly. Parking provided. Breakfast good (and terrace available). Beds comfortable. Room quiet, Location within walking distance (15 minutes) of museums, train station, old part of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz centre

Aw Couples - 08/08/2018 AccorHotels certified review
« Comfortable »

Good for 1 nt, well situated for visiting old town and centre pompidou. Area of hotel somewhat seedy and bed sheets of poor quality. Friendly efficient service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 93.00 EUR Non member rate
From 93.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates