Hotel - Mercure Metz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Metz Centre Hotel

4.0/5 830 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • Telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,027 reviews

Our guest reviews for Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 830 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 14/12/2018 TripAdvisor review
« December Visit »

We stayed at this hotel one night during the first week in December as we were visiting Metz for their Christmas market. Hotel staff was extremely welcoming and allowed us to check in a few hours early. We had a rental car and the hotel had free parking we were able to utilize, a big plus. Rooms were clean, bed in our room was large and comfy. Would describe this hotel as above average, but not high end. For what we paid for the one night it was a very good deal and was centrally located so we could walk to all destinations and could easily find restaurant options. For the value and in comparison to prices of other hotels in Metz we would stay here again.

Keith Couples - 12/12/2018 AccorHotels certified review
« Mecure Metz, a good place to stay »

Comfort, position and staff are all good reasons to stay at this hotel.

Anonymous Friends - 12/12/2018 AccorHotels certified review
« Room OK. No major issues »

Some challenges in verbal communication at desk - staff not English speaking or very limited

Katie S. Couples - 11/12/2018 AccorHotels certified review
« Outdated 4 star hotel »

The night receptionist was totally disinterested and almost thrust the key at me . I understand it was late at night but still. The hotel really needs some tlc. Bathroom door didn't close properly and just generally felt outdated. Didn't have time for breakfast but really expected more from a Mercure.

Didier M. Couples - 04/12/2018 AccorHotels certified review
« Excellent and customer focus stay »

Very good service and nice room Buffet breakfast was excellent with possibility to stay in a small salon close to the buffet

J. Business - 30/11/2018 AccorHotels certified review
« not joining le clubaccor? »

Bit dissatisfied, no welcome as a Gold Member (no welcome drink/voucher, no upgrade, basic room next to elevator)

Mark C. Business - 30/11/2018 AccorHotels certified review
« Decent hotel for a business trip »

Employees are friendly Rooms are a little small if you’re staying for a week or more Excellent location Included parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Kenneth S. Couples - 28/11/2018 AccorHotels certified review
« Clean, friendly service and a very nice breakfast selection. »

We arrived early and were able to check in, the welcome and help from the receptionist was very nice. Throughout our stay the staff were friendly and very polite and helpful. The hotel was superbly situated for the city centre. The room was comfortable with excellent WI Fi, television and heating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Lynn Business - 28/11/2018 AccorHotels certified review
« Great to feel at home again at Hotel Mercure Metz Centre! »

Very comfortable. The staff were attentive, the bed super relaxing and the food was great, as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

I. B. Families - 20/11/2018 AccorHotels certified review
« Met expectations »

Ok

R D. Couples - 07/11/2018 AccorHotels certified review
« Very good, and well-located, hotel »

The hotel is easy to get to by car yet only a few minutes walk from the city centre. The staff are very helpful, the rooms fine (and the beds very comfortable). The hotel is also quiet, both inside and from outside, so you get a good night's sleep. It has free car-parking also. Only 2 disadvantages: it's restaurant isn't open for dinner at weekends, and breakfast is vastly overpriced - fortunately there are plenty of alternatives in the town for both.

Our hotel has responded to the review
Our hotel has responded to the review

D. Robert D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Louise Couples - 07/11/2018 AccorHotels certified review
« Great location »

We received a warm welcome and were delighted to discover there was a secure parking spot for our car. The staff at reception were helpful and gave us easy to follow directions to the centre of town which is within walking distance. We ate in the restaurant one night and had a delicious supper, Anthony was exceptionally charming and helpful finding out museum opening times etc for the following day and recommending an itinerary for us, really above and beyond so thank you Anthony for your kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear louise w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Solo - 22/10/2018 AccorHotels certified review
« Good but could be better »

The bed was too soft

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuriy B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz centre

Jo S. Couples - 11/10/2018 AccorHotels certified review
« Very enjoyable stopover »

Booked hotel from Stuttgart airport the same afternoon. Very easy to locate and excellent reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Jacob Couples - 11/10/2018 AccorHotels certified review
« Value for money »

Friendly staff. Good beds. Walking distance to the center of Metz. Good working safe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I confirm you, have taken into account all of your comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

R B. Couples - 08/10/2018 AccorHotels certified review

Very pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Clean, small room »

The people were very friendly and helpful. The room was a bit small and the bed uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Mercure Metz Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Anthony SCHNEIDER Mercure Metz Centre

Dbrooker Couples - 06/10/2018 AccorHotels certified review
« Comfortable stay »

The room was very good, comfortable and quiet with. A good shower/bathroom. The reception staff were efficient and helpful. Breakfast was good, though the cooked items quickly ran out and were not restocked quickly enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Clive A. Couples - 03/10/2018 AccorHotels certified review
« Enjoyable stopover »

Enjoyable stopover, marred by lack of water when we arrived. Good hot shower and excellent dinner in the restaurant made up for that later. Breakfast was pretty good too. Issues with toilet flush could have been a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Judith D. Couples - 23/09/2018 AccorHotels certified review
« central hotel with car park great position. »

Loved Metz,hotel was clean,friendly and food was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judith D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz Centre

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