Hotel - Mercure Metz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Metz Centre Hotel

4.0/5 785 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9 AM (Paying)
    • LATE CHECK-OUT UP TO 5 PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

  • 112 rooms
  • 100% non-smoking hotel
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet with beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • Telephone
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,668 reviews

Our guest reviews for Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 785 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Travelling W. F. Friends - 15/08/2018 AccorHotels certified review
« Excellent staff and location, good experience »

Staff friendly. Parking provided. Breakfast good (and terrace available). Beds comfortable. Room quiet, Location within walking distance (15 minutes) of museums, train station, old part of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz centre

Aw Couples - 08/08/2018 AccorHotels certified review
« Comfortable »

Good for 1 nt, well situated for visiting old town and centre pompidou. Area of hotel somewhat seedy and bed sheets of poor quality. Friendly efficient service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Ian T. Couples - 03/08/2018 AccorHotels certified review
« A very enjoyable stay in a clean, spacious room with excellent, attentive service. »

There was a warm and courteous reception when we arrived at the hotel and the car parking arrangements for our car were more than acceptable. The room was spacious and the air conditioning system provided welcome relief from the exceptionally high temperatures outside. We dined in the restaurant where the restaurant manager was engaging and respectful. Dinner was ideal for our requirements and a post dinner drink in the courtyard garden was most enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Sophie Couples - 22/07/2018 AccorHotels certified review
« Very Good! »

The staff on reception were very friendly and helpful. The room was clean and the bed comfortable. The breakfast selection was a very good standard and the food was very tasty. The bathroom perhaps could do with some modernisation but overall we were happy with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sophie A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Aj Friends - 16/07/2018 AccorHotels certified review

alles super

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau G., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hôtel Mercure Metz Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Anthony SCHNEIDER Mercure Metz Centre

Simon Couples - 12/07/2018 AccorHotels certified review
« Excellent hotel in a great location. »

From the moment we arrived to the moment we left we loved this hotel. Staff were friendly and helpful. The room was large and very comfortable. The location is perfect for the station and Metz city center. When we return to Metz, this hotel will definitely be top of our list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Business - 09/07/2018 AccorHotels certified review

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Z. Couples - 09/07/2018 AccorHotels certified review
« We spent a very nice weekeend in Metz, and the Mercure Hotel is very well located. »

We enjoyed our stay in Metz, and the main advantage of the Mercure hotel is it's location, close to the train station, and also a walking distance from the main attractions of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ziad T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Alan D. H. Couples - 09/07/2018 AccorHotels certified review
« Ideal location - and parking! »

Overnight - this is our second visit whilst using Metz as a convenient stop over on our trip to and from central Italy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan h., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Couples - 05/07/2018 TripAdvisor review
« Very convenient »

Nice spot, close to centre and with secure parking - a bonus in France. Everything straightforward. Staff to a person smiles and helpful. Walk to centre is 5 minutes where open air bars and food are more than adequate. Metz is not on many people's travel radar but I like it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

D. J. P. Couples - 30/06/2018 AccorHotels certified review
« excellent except that there was not really a working desk/table in the superior room, »

Breakfast fantastic. Appreciated the bio and ecological approach. Less plastic. Room. Very good bad linen and a clalm room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-p. D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

John Couples - 13/06/2018 AccorHotels certified review
« Nice hotel, very clean and comfortable »

Appreciated having a secure car park on site and free of charge

Our hotel has responded to the review
Our hotel has responded to the review

Dear John A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

The G. G. Solo - 11/06/2018 AccorHotels certified review
« Great location and courteous staff »

Nice midsize hotel located in a quiet street with good parking facility. The reception is welcoming with pleasant atmosphere. The lobby is open with a small bar next to it. Elevators are clean and efficient. The rooms are spacious, bed is clean and comfortable. The bathroom shower-head was amazing. Unfortunately the toiletries selection was very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Roger K. Couples - 11/06/2018 AccorHotels certified review
« Friday night stopover »

The hotel was easy to find using my satnav. The free car outside parking was good. uxcellent and the restaurant was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Peter P Couples - 23/05/2018 TripAdvisor review
« Comfortable and Clean »

This hotel is well situated in this lovely City ,close to everything one could wish, rooms are clean and airy albeit the bathroom was on the small side.. Staff were very warm and friendly and we had no issues. Excellent free parking. The only gloom was it was the last day of the football season and resident in the hotel were Metz FC playing their final game in the upper level.

Anonymous Couples - 22/05/2018 AccorHotels certified review
« Lovely Hotel Near Center of Metz »

For a chain hotel, this property and its staff were outstanding. We had a nice, quiet and clean room and the breakfast was lovely with fresh fruit, bread, cereals and hot dishes.

Dieter Couples - 22/05/2018 AccorHotels certified review
« Was fine but there were disappointments »

The FREE parking stated online turned out to be full. We didn't get an alternative nor a refund of our parking cost. The room was small and dark. especially the dark part made the room uncomfortable. The beds were nice and hard which I like There was smell throughout the lobby and first floor of toilet cleaner which wasn't very appealing. Luckily the smell didn't get into the room the extra door in the room made it very quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hôtel Mercure Metz Centre 29 Place Saint Thiebault 57 000 Metz Tél 03…

Mike D. Couples - 15/05/2018 AccorHotels certified review
« good comfortable hotel »

good receptionist, English speaking and very helpful, clean comfortable room, good location.

Steve B. Families - 11/05/2018 AccorHotels certified review
« Good room and friendly staff. »

Everything was to the standard that I expect with Mercure. Hotel is easy to find and quite well situated.

Anonymous Couples - 02/05/2018 AccorHotels certified review
« good hotel with a free parking »

room was fine available and kind staff

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 90.00 EUR Non member rate
From 85.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates