Mercure Metz Centre Hotel 4 stars

TripAdvisor rating 4.0/5 860 reviews
Mercure Metz Centre Hotel
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Room 1

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Hotel extras

  • In the city center, 328 yards (300 m) from the SNCF train station

  • Close to the Robert Schuman Convention Center

  • Spacious & functional rooms

  • 3 meeting rooms with natural light

  • Restaurant - Bar - Summer terrace

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf
  • Tennis
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000
metz
france

Tel: +33387385050

Fax: (+33)3/87754818

Contact email

Check-in from 15h00

Check out up to 12h00

  • 13 :   13 VANTOUX

  • 17 :   17 ST JULIEN

  • 2 :   2 MONTIGNY

  • By plane

    BALE MULHOUSE At 280km / 175 miles

  • By plane

    LUXEMBOURG FINDEL At 59.54km / 37 miles

  • By plane

    METZ NANCY LORRAINE At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 350km / 218.75 miles

  • By helicopter

    METZ FRESCATY At 10km / 6.25 miles

  • By train

    METZ At 0.5km / 0.31 miles

GPS :49.112824, 6.177082

Our accommodations

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Ô29

Type of cuisine: French

Its warm environment, discover generous, contemporary cuisine. Chef Philippe Parker offers a daily lunch menu from Monday to Friday, with recommendations based on the season. Experience it!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ATELIER DES VINS

Photo non contractuelle / Strictly non binding

Come and enjoy our renovated lounge bar, L'Atelier Des Vins and choose from our selection of Mercure wines. Our team looks forward to welcoming you... Enjoy!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 180 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more
Mercure Metz Centre Hotel Meeting Room

Our guest reviews for
Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,321 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

860 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Darral G. Couples - 05/05/2019 AccorHotels certified review

Excellent

Dear Darral G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Working trip to the Grand Est

Customer review rating 4.4/5

Lynn Business - 24/04/2019 AccorHotels certified review

Always very welcoming, the staff are so attentive and the food and wine are gorgeous.

Customer review rating 4.4/5

Rik Couples - 08/04/2019 AccorHotels certified review

Prima

Dear Hendrik D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Nice hotel with friendly front desk staff

Customer review rating 4.4/5

Ed L. Solo - 07/04/2019 AccorHotels certified review

The service was friendly and the room was clean & quiet. The bar was a little understaffed.

Dear Edward L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Catherine Jphannsson stay March 30

Customer review rating 4.4/5

Catherine J. Couples - 07/04/2019 AccorHotels certified review

As always, a very warm welcome, nice breakfast served in the room, spacy room

Dear Catherine J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Had to pay extra 10% for car parking when I had paid in advance

Customer review rating 4.4/5

Mal Couples - 03/04/2019 AccorHotels certified review

I have already made a formal complaint. To arrive after a long day only to be told to pay OVER 10% extra for car parking is disgusting. I had paid in full in advance and although there was a Kyriad just across the road I would have been unable to cancel on arrival. As a 'member' of Accor, I expect recompense

Dear malcolm K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My colleague has already responded to your comment directly lors de votre check-out. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Very nice room and friendly staff

Customer review rating 4.4/5

Ericb Business - 31/03/2019 AccorHotels certified review

The room was pleasant, with an excellent bd, a large screen, and a raindance shower in the bathroom. Dinner was fine, with a seasonal card offering surprising dishes. Breakfast OK, with some regional specialties (mirabelles jam, smoked sausage, ...). Friendly and helpful staff, in particular in the restaurant where they can give you good advice.

Dear Eric B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Good hotel, clean spacious room, adequate bathroom facilities.

Customer review rating 4.4/5

Tony T. Couples - 26/03/2019 AccorHotels certified review

Easy check in process, good stay in a quiet room. Facilities good and the hotel is well situated to explore Metz.

Dear Tony T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Business trip to the Grand Est

Customer review rating 4.4/5

Lynn Business - 08/03/2019 AccorHotels certified review

I always feel welcome at your hotel.

Dear Lynn E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Metz Centre

Super stay

Customer review rating 4.4/5

Jane Couples - 08/01/2019 AccorHotels certified review

Everything was really good. Lovely room. Brilliant bed. Ok bar and friendly helpful staff.

Dear Jane M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre
Customer review rating 4.4/5

De H. Couples - 31/12/2018 AccorHotels certified review

Super

Excellent location and friendly staff

Customer review rating 4.4/5

Ralph M. Couples - 23/12/2018 AccorHotels certified review

Reception was efficient and friendly, room was clean and comfortable (bed was very comfortable) and the food in the restaurant was excellent!

Dear Ralph M., We very much appreciate your comments regarding your stay at the Hôtel Mercure M. Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure M. Centre

very good

Customer review rating 4.4/5

Anonymous Couples - 16/12/2018 AccorHotels certified review

excellent location for our points of interest: - railroad station -Centre Pompidou -Advent / Christmas market And we enjoyed your restaurant!

Dear Ernst W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

December Visit

TripAdvisor rating 4.0/5

Scott D Couples - 14/12/2018 TripAdvisor review

We stayed at this hotel one night during the first week in December as we were visiting Metz for their Christmas market. Hotel staff was extremely welcoming and allowed us to check in a few hours early. We had a rental car and the hotel had free parking we were able to utilize, a big plus. Rooms were clean, bed in our room was large and comfy. Would describe this hotel as above average, but not high end. For what we paid for the one night it was a very good deal and was centrally located so we could walk to all destinations and could easily find restaurant options. For the value and in comparison to prices of other hotels in Metz we would stay here again.

Dear Client, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard General manager Mercure Metz Centre

Mecure Metz, a good place to stay

Customer review rating 4.4/5

Keith Couples - 12/12/2018 AccorHotels certified review

Comfort, position and staff are all good reasons to stay at this hotel.

Dear Keith N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Room OK. No major issues

Customer review rating 4.4/5

Anonymous Friends - 12/12/2018 AccorHotels certified review

Some challenges in verbal communication at desk - staff not English speaking or very limited

Dear Judy C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding communication in English, to facilitate the reception of Anglo-Saxon people, part of the team is currently working on its bases with teachers, a job that will last a few months. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Outdated 4 star hotel

Customer review rating 4.4/5

Katie S. Couples - 11/12/2018 AccorHotels certified review

The night receptionist was totally disinterested and almost thrust the key at me . I understand it was late at night but still. The hotel really needs some tlc. Bathroom door didn't close properly and just generally felt outdated. Didn't have time for breakfast but really expected more from a Mercure.

Excellent and customer focus stay

Customer review rating 4.4/5

Didier M. Couples - 04/12/2018 AccorHotels certified review

Very good service and nice room Buffet breakfast was excellent with possibility to stay in a small salon close to the buffet

Dear Didier-Decatelle M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

not joining le clubaccor?

Customer review rating 4.4/5

J. Business - 30/11/2018 AccorHotels certified review

Bit dissatisfied, no welcome as a Gold Member (no welcome drink/voucher, no upgrade, basic room next to elevator)

Decent hotel for a business trip

Customer review rating 4.4/5

Mark C. Business - 30/11/2018 AccorHotels certified review

Employees are friendly Rooms are a little small if you’re staying for a week or more Excellent location Included parking

Dear Mark C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre
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