Hotel - Mercure La Grande Motte Port Hotel
Mercure Hotel Mercure Hotel

Mercure La Grande Motte Port Hotel

4.0/5 1,031 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Reduced mobility rooms
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Boat excursions
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 19:00-21:30
    • Opening hours : Week-end 19:00-21:30

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Admire the sea view from your balcony. Choose between the Standard Room or Privilege Room and satisfy your every wish and desire.

  • 117 rooms
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,970 reviews

Our guest reviews for Mercure La Grande Motte Port Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,031 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
James B. Friends - 08/10/2018 AccorHotels certified review
« Mediocre »

Room was fine however staff service was poor, at breakfast tables were not cleared and food not replenished unless asked for, trying to buy drinks at lunch time painfully as staff not attendant and needed to be chased. Not the type of service I expect from Mercure/Accor hotels. Disappointing.

Ncforum Business - 06/10/2018 AccorHotels certified review
« Wonderfull view and friendly staff but this is not enough »

The hotel is old and needs some re-decoration. The carpet looks dirty and the bathroom with the shower curtain is not what we would expect from a 4 stars hotel. The restaurant prices were raised 10% and even 20% for some dishes. This would be acceptable if the choice were broader or if there was a "dish of the day". For people staying frequently in the hotel, the menu is boring. Fortunately the view is still there and the staff is nice.

Susan L. Couples - 29/09/2018 AccorHotels certified review
« happy to be back, but »

This was our wedding anniversary little treat as always good reception and very helpful staff Did not like the change to paper cups but was able to borrow proper mugs. We always seem to be on the left sun rise side now ,would like a change to the right seaside sometimes Due to my asking for a higher floor to be away from the seagull noise on the roof of the restaurant we got a double split in two which turned out to not be very comfortable and my husband do not sleep at all well . Good breakfast as always and we have booked to come back on the 9th October for my husbands 77th birthday one day holiday

Gavin Couples - 12/09/2018 AccorHotels certified review
« Nice Stay »

Nice well appointed room. Good breakfast.

Wayne S. Couples - 28/08/2018 AccorHotels certified review
« Great »

Fantastic great friendly staff all round.

Majo Couples - 26/08/2018 AccorHotels certified review

Everything was good in my opinion, but unfortunately the note is a bit lowered by the breakfast: the choices and especially the service was not up to the hotel level. The other services (parking, reception, cleaning) were excellent.

Nicola Families - 24/08/2018 AccorHotels certified review
« Service amazing, facilities require major investment. »

We come every year and the service and the staff are first class. Sadly the building and its facilities require major investment. The swimming pool was a hazard with the bottom and the side lining away from its fixings. I turned over on my ankle not expecting the step to be floating. The floor in the dining room has blown from flooding and had lifted causing my husband to trip over. We stayed in the same suite as every year and the mould in the bathroom was not what we expected.

Anonymous Families - 22/08/2018 AccorHotels certified review
« the race for sun lounger »

overall we are quite happy with hotel ,staff very pleasant and flexible.the only downside is hotel guests going to lay down their towels at 8am at the pool and going away to do their business ,coming just at 3pm .if you turn up at the pool at 2pm ,no long chairs available,lots of towels and 4 people at the pool.there should be a rule about putting towels and not being present.

Stefan Families - 18/08/2018 AccorHotels certified review
« Why do other guests get more privileges?? »

We've been coming to the hotel for over 10 years now... in recent years we have been confronted with some discrimination, and this year was no different. Some examples: - at breakfast, when wanted to seat at the table that had no tableware and we asked, it took forever to get it and it was always incomplete. Certain other guest (always the same people) who enter the breakfast room get a warm welcome from the staff and their table is readied in under 1 minute! - at the pool, these same people lay towels to prevent others from using those lounge beds, however when we tried to do that, those same people gave us remarks!! This is getting REALLY REALLY ANNOYING. When we confronted the desk with this, there wasn't much they could do they said. What disturbes us that is is the same group of people every year for the past few years and their bond with the staff has clearly grown better and better. They can practically do whatever they want.

Tom Couples - 13/08/2018 AccorHotels certified review
« adequate »

Very busy hotel at the height of the tourist season. Booked for two nights and stayed one.

Hil Families - 03/08/2018 AccorHotels certified review
« Lovely stay »

Stayed here for just 2 nights as part of a family holiday. Nice hotel, well located and we had a brilliant view of the fireworks from our balcony. We were particularly grateful to the excellent receptionist who greeted us when we arrived and went well beyond expectation to help us sort out a passport problem. The hotel decor and facilities are looking a little tired and I suspect getting close to needing a refurb but all clean and in good working order. The pool had developed a rather strange 'bubble' under the liner which clearly needs a repair job, but did not prevent us using it. Did not use the restaurant in the evening as both nights we were there there was a 'special' menu which was way more expensive than Han the standard menu offering.

Pascal Families - 31/07/2018 AccorHotels certified review

I really liked the hotel, great location, hotel staff very very nice and professional We will be back.

Henrik T. Families - 30/07/2018 AccorHotels certified review
« Good location »

Quiet and good location close to the beach. Friendly and very helpfull staff at the hotel.

William P. Couples - 27/07/2018 AccorHotels certified review
« Very satisfied »

We are very pleased with our stay at the Mercure Hotel in La Grand Motte

Pernille Families - 25/07/2018 AccorHotels certified review
« Great location »

Hotel location is perfect with a beautiful view of the sea and the marina. Suite was perfect for a family of four, all staff were very helpful and accommodating. Loved the freshly squeezed orange juice at breakfast. Only small comments is cleaning level, day-to-day cleaning was fine but upon installing us in our suite I found quite a large spiders web on one of the lamps and a gum beneath one of the night tables. Great service that the mimibar was filled with soft drinks without charge. Pool area is a little small, and could use a minor update, but it worked fine and nice that the pool is at a good depth, makes swimming much more fun. All in all definitely a hotel we would go back to.

Dawn Couples - 24/07/2018 AccorHotels certified review
« Our fourth visit and plan to go back again »

Great position, view, comfort and friendly staff. We love the hotel and that's why we return.

Mark H. Business - 18/07/2018 AccorHotels certified review
« Staff were excellent, very understanding »

Great experience, good check-in and staff catered for our specific needs very well

Amanda S. Couples - 11/07/2018 AccorHotels certified review
« Lovely room fabulous location, great staff »

We enjoyed our stay, our room was kept immaculately clean and had every comfort. The parking was insufficient for guests but staff did everything they could to enable it. We would have liked some more local information regarding the touristic attractions and events. Breakfast was very extensive, but would have liked some variations. It didn’t have nice bar for guest which we would have liked.

Sallie H. Families - 06/07/2018 AccorHotels certified review
« Excellent location »

We really enjoyed our time in Le Grande Motte, the location of the hotel is great, the staff are fabulous, breakfast excellent, the only downside is the rooms need refreshing, fresh paint and carpet, would make a difference.

Grant Business - 03/07/2018 AccorHotels certified review
« Satisfied »

Comfortable stay, room with nice view, friendly staff

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