Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

4.0/5 954 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 954 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
LucykiwiLondon Couples - 11/02/2018 TripAdvisor review
« Standards are slipping at our usual Beaune hotel »

The receptionist was on the phone when we arrived after a very long journey from London. She ignored us for a good ten minutes whilst on a work call (but not with a client). Eventually someone came out of the back room. Our room was next to housekeeping who had the door open the whole time. Very off putting. housekeeping also use the area next to the lift and next to our room as overflow storage so you have to negotiate the trolleys in order to get to and from the lift. Why does this have to be always in the way? If you are actually cleaning a room then it makes sense but this is just using the hallway as storage... not good! We could hear our neighbour coughing and sneezing all night long. We have stayed at this hotel very many times and regard it as our 'go to' place but we were shocked at the lack of professionalism by the person on reception and think that bad habits are forming with the housekeepers. Regular guests should be warmly welcomed and this was not our experience. Does the system not flag up regular guests?? If not why not ??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experiences of your recent stay at the Mercure Beaune Centre. As you have stayed with us many times in the past, you are aware of the very high standards we strive to achieve each and every day. We are sorry to hear that, on this occasion, you had a longer wait than usual at Reception before a member of the staff was available to check you in. We are speaking to our Housekeeping service regarding your comments about the trolleys. Had we been aware of this issue during your stay, we could have dealt with it immediately. We look forward welcoming you back to the hotel again soon so that you can experience the excellent service you have come to expect over the years. With kind regards, Mederic FAUCHILLE General manager

Michael J Couples - 25/12/2017 TripAdvisor review
« Very good »

The hotel was well located. The staff were very helpful and charming and the hotel generally comfortable and welcoming. Our room was clean and very comfortable, though not as spacious as other Mercure hotels we have stayed in. Breakfast was excellent, with a wide choice and of a good standard. The only small blip was the lack of a courtesy tray on our second day and the bathroom wastebasket had not been emptied. We would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for taking the time to tell us about your experience following your stay at the Hotel Mercure Beaune Center. We are delighted to read that you have appreciated our welcome and the quality of our services. We apologize for the omission of your room well this is not in the habits of our house who has the heart to serve you. We hope to see you very soon. Sincerely, Mederic Fauchille General Manager

Family - 23/12/2017 TripAdvisor review
« great location »

Good hotel a few minutes walk from the centre of Beaune with its own parking. Very friendly and helpful staff, plus nice cosy bar area. I can recommend the restaurant for dinner and very good breakfasts

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Couples - 04/10/2017 TripAdvisor review
« Ideal location; excellent service and facilities »

We have visited Beaune many times over recent years and have invariably used this hotel. It is located just 10 minutes' walk from the town centre, and has a very spacious (free) car park. The front desk staff are friendly and helpful. The hotel has a very good restaurant with a good selection of local dishes and a very extensive wine list. An additional bonus for those with electric or hybrid cars is the large number of charging points in the car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mederic Fauchille General Manager

Couples - 28/09/2017 TripAdvisor review
« Great place to stay. »

An excellent well run hotel. We had a spacious privilege room. All the staff were charming and helpful. We had a good dinner and the breakfast service was faultless (but we were horrified to see a dog in the restaurant .... not a good thought at a service buffet?)

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

CharlieKings_Lynn Family - 12/05/2017 TripAdvisor review
« En Route Stopover »

Have used this hotel before as a stopover to and from Ste Maxime in the South of France several times. The staff are very efficient and friendly, the food is excellent, the whole hotel is clean and the beds very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, It is with great pleasure that we receive your compliments, and we thank you. We are delighted to hear that your stay with us has been a success. A big thank you for your comment on our staff. Our teams work every day with passion and will be happy to read your compliments. We hope to have the pleasure of welcoming you soon in our house, Best regards, Mederic FAUCHILLE General Manager

Couples - 27/02/2017 TripAdvisor review
« Wine stopover »

Last in Beaune 30 years ago. Now it was a convenient stopover and I wanted to buy some wine. Chose the Mercure as we like predictable hotels and for its proximity to town. The smallish standard room had a comfortable larger double bed, bath and effective shower. Very clean. AC not needed, slept with window open. Very friendly staff. We used the bar but ate in town, our usual practice. Open-air car park, fenced around but security gate not closed. Electric charging points available, seemed available to locals also. Police station nearby. Not the obvious place for thieves to break into a car? 500 metres to Hospice de Beaune (worth a look around for a small fee) and Office de Tourisme. Selection of bars, restaurants, wine outlets and small shops. Relaxing town. We would like to return for a longer stay and would definitely choose this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, We are delighted to read your fantastic comments after your visit to the Mercure Beaune center hotel. We are grateful to work in a place nearby Beaune town center, the famous Hospice de Beaune, and the UNESCO classified wine climats of Burgundy. Every day our teams enjoy sharing the good lifestyle of Burgundy. Looking forward to your next visit in order to make you discover the vineyards and the rich heritage of our beautiful region. You Sincerely, Mederic FAUCHILLE General Manager

Couples - 19/01/2017 TripAdvisor review
« Great value hotel »

Well appointed and well run hotel, with good sized bedroom, bathroom, friendly staff and good restaurant. Our only slight quibble was that the beds were too firm for our liking. We stayed overnight on our way to the Alps, visited the local Carrefour in the next door block and will be happy to go back in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for your comments on the Mercure Beaune center. On behalf of the whole team, we thank you for your compliments. We are delighted that you have been seduced both by the setting and our equipment and by the professionalism of our teams. We hope to welcome you again in order to make you discover our restaurant the M7, which will be very soon renovated. Best regards, Mederic FAUCHILLE

Family - 07/01/2017 TripAdvisor review
« Great hotel, perfect location »

Returning customer, last time in summer this time in winter. As good as last time. Friendly staff, clean room. Good breakfast. Walking distance to town for dinner, as hotel restaurant menu limited. would stay again

brunolO115GX Family - 03/01/2017 TripAdvisor review
« BL review of the Mercure BEaune hotel »

Nice hotel. Just a little too far from downtown Beaune. Hotel is clean and restaurant is nice. There is even a battery charger for a Tesla car. Staff is nice and ready to help. Beaune is a very city and the wine is good.

Jimmywanderer Couples - 27/09/2016 TripAdvisor review
« A little disappointing »

Airco didnt work so we had to move rooms, fine. Bar service was slow. Wines very expensive and small measures. restaurant very busy, check out slow. But.. car park was safe and wifi good. Mercure France offer free breakfast for over 65's but not this hotel. Staff knew nothing about the arrangement.

continental_11 Family - 26/09/2016 TripAdvisor review
« A Ver y Goog Hotel »

Must be our 7th visit to the Beaune Mercure, once again we were made most welcome by friendly and helpful staff. Our Junior suite was first class and all departments of the hotel were of the same standard. We stayed 5 days next time it will be for a full week. Recommended to other travellers with out reservations of any kind. One of Accors best.

jb19692016 Couples - 03/08/2016 TripAdvisor review
« Great hotel Great location »

We had a one night stop over in Beaune. Perfect hotel for us. Close to motorway. Walking distance to town. Nice swimming pool. Nice outdoor area for drink. Friendly staff. Nice bedroom. Quiet location. Great breakfast.

JayDubya_43016 Couples - 03/07/2016 TripAdvisor review
« Great location: hotel needs refreshing and restaurant service needs help »

First the best part. This is a great location for walking into Beaune old town. 5 minutes walk and you are there. Second, the reception and the rooms are quite modern but the hotel corridors need brightening and refreshing. The exterior looks dated too. Our biggest problem was with dinner in the restaurant. It was not too busy when we arrived but it took over 15 minutes for the ordered glass of beer to arrive even though we reminded wait staff several times that we were very thirsty. Our meals came a little slowly but adjacent tables were complaining (French and English) about how long things were taking. This with 5 wait staff and maybe 20 tables. Sometimes it seemed to be the caricature of French service but I have stayed many times at Mecure Hotels and know they can do much better.

FrankfurtBar Family - 26/06/2016 TripAdvisor review
« Nice Hotel, Great Location »

NIce, clean hotel. Easy 10 minute walk to city center. Very helpful and friendly staff. Good value for the price. Breakfast had many options. Carrefour next door in case you forgot something. Would gladly stay here again

Business - 31/05/2016 TripAdvisor review
« Mecure Hotel, Beaune »

I have used this particular hotel many times over the years and it is a very suitable standard for business travel. It is clean, the staff are helpful - but the biggest single issue is the introduction of a single coffee vending machine in the Breakfast Room.This resulted in queuing for coffee, with up to six people at any one time - very irritating for people on the move!

Couples - 30/05/2016 TripAdvisor review
« Nice friendly welcome at Mercure Beaune Centre »

We had checked in online and were welcomed in a very friendly yet professional manner. In fact, all the staff seemed in a positive mood and greeted us wherever we were in the hotel. Our standard room was a little cramped, although this was partly due to the king-size and very comfortable bed. Nice view from the first floor overlooking the garden bar and pool. Bathroom was great as we'd asked for and got a bathtub. Restaurant food was tasty and there's a good selection of wines. Good service from the staff throughout the hotel.

Couples - 30/05/2016 TripAdvisor review
« Our Stay »

We have stayed in the group - particularly Novatel - on a number of occasions. This was not an overall good expereince. 1. The hotel seems "tired" 2. The room as very small. 3.The bed was not comfortable: probably the bed needs replacing. 4. Dinner was unimpressive; afterwards we both agreed that something didn't taste quite right, perhaps the sauce. Very unexpectedly - and unusually - we both had stomach trouble for the next 2 days. We think there may be a connection between these facts. 5. We will definitely use the group hotels again but stick to Novatel which seems to have much more consistent quality.

Business - 15/03/2016 TripAdvisor review
« Mercure at its best »

Delightful modern comfortable and clean hotel with secure parking just 700 metres from the city walls. The best example of a Mercure we have ever stayed in ---staff well trained, rooms all air conditioned good bathrooms and if you dont wish to eat in the hotel , --well then all the best Burgundian restaurants are 5 mins walk away, and 5 mins stagger back with no worry about drink drive ---this was a beautiful stay. cant wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, We thank you very much for your kind review on this site after your stay at « Mercure Beaune Centre ». We appreciate that you are mentioning that our hotel is 5 min away from the historic city center. Your positive impression about the quality of the staff, the new refurbished well equipped rooms and bathrooms is very important for us. We take this opportunity to thank you warmly and we hope to welcome you back for your next stay in Beaune. Sincerely yours. Médéric Fauchille – Directeur Général

goingonholidaytoday Couples - 25/09/2015 TripAdvisor review
« A break in Beaune »

Fabulous stay, upgraded to a Junior Suire at the Mecure Hotel. Had a fabulous meal in the Hotel, with a great selection of local wines, all at reasonable prices. The Hotel is ideally situated for visiting local vineyards, and is an easy walk to the centre of Beaune.

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