Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

4.0/5 997 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,172 reviews

Our guest reviews for Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 997 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D. Families - 09/02/2019 AccorHotels certified review

Very good but my steak in the restaurant was tough and pricey 36€

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIUSEPPINA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur / General Manager

Holger B. Business - 07/02/2019 AccorHotels certified review
« Good place for business »

Stood for a night on a way back from a business trip Room is fine and breakfast as well The restaurant is ok but have space for quality improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOLGER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

R A. L. Couples - 03/02/2019 AccorHotels certified review
« Dry friendly, efficient. »

All good apart from showers. The showers were good but the bathroom flooded because of bad tray design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOVA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Elaine Couples - 01/02/2019 AccorHotels certified review
« Good location & room »

Useful stop off for skiing trip. Good location, room and parking. Have stayed before and will book again. Modern decor and good bathroom and good layout. Restaurant useful if do not wish to walk into Beaune town. Slight vibration felt in our bed from possibly aircon below or other equipment like fridge but it did not keep us awake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELAINE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Pennie Couples - 24/01/2019 AccorHotels certified review
« One night stop »

Good experience, friendly & helpful staff. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PENNIE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

S P. Couples - 20/01/2019 AccorHotels certified review
« Great service, comfortable stay, enjoyable dinner »

Hotel is in a great location with a large, secure car park. The staff were very welcoming & we enjoyed a very good dinner with excellent wine. A short walk into Beaune centre. Will definitely use this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SALLY P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

G. Business - 14/01/2019 AccorHotels certified review
« In Mercure we trust »

Courte mais beaune!

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Beaune Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Mederic Fauchille Directeur

Peter H. Solo - 07/01/2019 AccorHotels certified review
« welcoming staff »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER h., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Couples - 03/01/2019 TripAdvisor review
« Mercure Beaune Centre »

The hotel is well located, easy to find with secure parking, just a short and pleasant walk to the centre of Beaune. The hotel was comfortable and the staff welcoming. We enjoyed an excellent dinner and breakfast. The room was small but adequate for an overnight stop. The shower was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 30/12/2018 AccorHotels certified review
« Always satisfactory or more. »

We consistently enjoy our stays in Beaune. Front desk personnel are friendly and helpful. We like the arrangement of the junior suite. Our only complaint is with the kitchen. Quality is mediocre, some dishes too salty and the food isn’t up to restaurant standard, even breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

B. Couples - 30/12/2018 AccorHotels certified review
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN CLAUE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anon Couples - 29/12/2018 AccorHotels certified review
« Getting there »

The hotel is nice and clean and the staff very friendly and helpful. I choose this hotel because it has Tesla superchargers onsite. There is a large number of them and even on one of the busiest travelling days of the year there were places available on my arrival. However later a Polish tour bus had parked across 8 of the 12 chargers!! I advised the reception and they said they would do something and to their credit by morning the bus was gone. I can’t say how long it took to move on. I have experienced other hotels where the reception staff don’t care if their advertised charging facilities are blocked so credit to the Mercure Beaune and it’s staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

N. F. Families - 28/12/2018 AccorHotels certified review
« Not as good as Novotel »

Diner was not as good as Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERIC N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Olli Couples - 18/12/2018 AccorHotels certified review
« Very nice stay »

Lovely hotel, great location, good food - very satisfied!

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Lorraine H. Friends - 10/12/2018 AccorHotels certified review
« Excellent »

We arrived very tired and fraught after a very long drive and were delighted to have an upgrade on our rooms. The food was delicious and the staff were friendly and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORRAINE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Gareth Couples - 09/12/2018 AccorHotels certified review
« A weekend away »

Finding the hotel was straightforward and car parking is good. The room was clean and well presented, however, there was the remains of a cheese meal in the mini bar which was very smelly. It was good to find glass glasses and ceramic mugs were provided. We ate at the restaurant on both nights. The Friday meal was excellent with good service and a pleasant atmosphere. The Saturday meal was ok but the quality and service did not live up to our Friday experience. The front of house staff were excellent on arrival and departure

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARETH K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish to apologize for the omission in the fridge of your room that was mentioned to our staff Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Couples - 27/11/2018 TripAdvisor review
« Excellent staff. »

Privilege room - very small. No adequate table for Room Service meals. Newly refurbished room with WC in bathroom - very good feature and so often sadly lacking. Evening meal in room food not of a good standard but excellent wine. Staff very pleasant at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments. We hope to see you again very soon in our hotel to make you discover the other benefits that could more correspond to your expectations! Regards, Mederic Fauchille General Manager

M. J. C. Friends - 26/11/2018 AccorHotels certified review

Top top top

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Beaune Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Mederic Fauchille Directeur

Anonymous Business - 23/11/2018 AccorHotels certified review
« Very slow check in. Hairs in the bathroom »

Check in was appallingly slow and I had to wait over 1 hour and 20 minutes for my room to be made ready (13.10 - 14.30). However the duty manager was very kind when she realised the distress this caused. The bathroom was not overly clean with hairs in the bath and plug. The towels were extremely thin and quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XENIA I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Gaston S. Couples - 19/11/2018 AccorHotels certified review
« Good location for a short stay »

Convenient for a stop over in Beaune

Our hotel has responded to the review
Our hotel has responded to the review

Dear GASTON S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

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