Mercure Beaune Centre hotel 4 stars

TripAdvisor rating 4.0/5 1,043 reviews
Mercure Beaune Centre hotel
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Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electric charging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • 6 modern, fully equipped meeting rooms, 3,229 sq. ft. (300 m²) - BUSINESS TIME+ program

  • 107 renovated rooms, free WIFI, family rooms.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Currency exchange
Leisure and activities
  • Outdoor heated pool (Nearby)
  • Golf
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200
beaune
france

Tel: +33380222200

Fax: (+33)3/80229174

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT-EXUPERY At 180km / 112.5 miles

  • By plane

    PARIS ORLY At 300km / 186.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 380km / 237.5 miles

  • By helicopter

    BEAUNE CHALLANGES At 4km / 2.5 miles

  • By car

    BEAUNE 24.1 At 0.8km / 0.5 miles

  • By train

    BEAUNE At 1km / 0.62 miles

  • By train

    DIJON TGV At 35km / 21.88 miles

GPS :47.017036, 4.83775

Our accommodations

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

Privilege Room - 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 35
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Privilege Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Classic Room - twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Suite with twin beds and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 35
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

M7 RESTAURANT

Type of cuisine: Regional

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

We invite you to take a moment to relax in the M7 bar or on our terraces and try a glass of Bourgogne wine or even a beer, created and brewed in Beaune.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,586 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,043 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.5/5

James M. Couples - 12/06/2019 AccorHotels certified review

Basic consistent product and service

Room was OK - small, clean,adequate. staff were great.

Customer review rating 4.5/5

Anonymous Business - 11/06/2019 AccorHotels certified review

OK

Great rooms, restaurant and service for a fair price close to Old Town

Customer review rating 4.5/5

Rob W. Couples - 09/06/2019 AccorHotels certified review

Love the location and price. Very clean with parking, pool and good restaurant walking distance to old town.

All very good

Customer review rating 4.5/5

Peter S. Families - 01/06/2019 AccorHotels certified review

We have stayed here several times on our way to and from the South of France to visit family Always good, rooms and food.

Dear PETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Very comfortable with an excellent dinner.

Customer review rating 4.5/5

Stephen K. Couples - 29/05/2019 AccorHotels certified review

We liked the close proximity of the town and enjoyed the walk there and back. The only disappointment was the difficulty in getting in and out of the grounds on foot. If a secure pedestrian gate could be fitted in order that people don't have to wait for a car to leave which would eliminate the possible dangers of being struck by either a vehicle or the gate

Dear STEPHEN K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good restaurant. Needs some attention on other points

Customer review rating 4.5/5

Jaap Business - 27/05/2019 AccorHotels certified review

Fine restaurant. Not so nice that just before the period that the airco is put on. There is no way to open windows. This should not happen. Why remove poignee to open windows ? To annoy customers?

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mederic Fauchille General Manager

nice clean hotel with pleasant staff

Customer review rating 4.5/5

Joe F. Business - 20/05/2019 AccorHotels certified review

very good, first class room great bathroom. good breakfast nice evening meal but drinks a little pricey.

Dear JOSEPH ERIC F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille 0General Manager

tired old building and rooms

Customer review rating 4.5/5

Johnl Couples - 16/05/2019 AccorHotels certified review

Staff are excellent, breakfast is just terrible. I was at the Novotel in Edinburgh a few weeks ago - and breakfast was just an excellent buffet. This place needs to try harder. The expensive rooms we were in are really far too small in terms of todays world and competition - they are like the hotel straight out of 1955!! Lousy TV - no BBC/CNBC . This hotel needs to be completely rebuilt , for for 2020!!

Dear JOHN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Convenient and comfortable

Customer review rating 4.5/5

John C. Couples - 16/05/2019 AccorHotels certified review

When we arrived we were made very welcome at reception. Our room was ready immediately and was clean and comfortable. We had our small dog with us and at no point were we made to feel that this was in any way a problem.

Dear JOHN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Very constant in the services

Customer review rating 4.5/5

Anonymous Solo - 16/05/2019 AccorHotels certified review

As always my stay at this hotel has no bad surprises, always a good welcome, a comfortable room, a good bed and great services from the staff.

Dear CHRISTOPHE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Good all round experience

Customer review rating 4.5/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

Good hotel 6 minute walk into old town. Had a suite, great room with fridge, tea & coffee making facilities. Restaurant and bar excellent. Most staff could speak English and were very friendly and helpful. Chose this hotel for the parking which is on site and free. Even had Several Tesla chargers. Fast check in and checkout. Will definitely return.

Dear LYNNE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Best Tesla supercharger location in France

Customer review rating 4.5/5

Paul Couples - 03/05/2019 AccorHotels certified review

On the secured parking of this hotel you find Tesla Superchargers. The hotel is on walking distance from the beautiful city of Beaune. With many nice restaurants, shops and outstanding Bourgogne wine shops. The hotel is clean, staff is nice and professional. Pool available and is nice after a long drive for the kids.

Dear P I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

A charming and efficient experience

Customer review rating 4.5/5

K. G. Couples - 02/05/2019 AccorHotels certified review

The hotel is modern, comfortably furnished, and quiet. Staff in both hotel and restaurant were helpful and courteous. The dinner was well prepared. Parking is excellent. But, oh dear, that constantly banging kitchen door while trying to enjoy your dinner ....

Dear KENNETH GEORGE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

mercure hotel beaune

Customer review rating 4.5/5

Peter H. Solo - 21/04/2019 AccorHotels certified review

excellent and friendly Guests bringing dogs into the room dog barking in the night and waking me up not very friendly except for the dog owners should be restricted to other rooms not the superior rooms

Dear PETER H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

Overall for the money I was satisfied but I think there are things that could be improved upon.

Customer review rating 4.5/5

Elizabeth A. Families - 15/04/2019 AccorHotels certified review

Air Conditioning in the room didn't work. Couldn't really complain or ask for it to be sorted as it was late at night and we didn't want maintenance staff in the room when we were ready for bed. Both showers leaked lots of water onto the floor There were 2 adults and 2 children in the room which I paid a supplement for. However, there was only 1 small cup provided, we had to ask for cups to be brought up to the room. No milk, only cream and limited amount of tea bags.

Dear Customer, We are delighted to have received you and we thank you for the returns that are indeed our best allies to improve the benefits of our house. We want to put all our heart into our service and you have been sensitive to it. We will not fail to discuss with our teams the various points raised. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

fine overall

Customer review rating 4.5/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Satisfactory... however the room had a stale garlicky smell and required ventilation

Dear ABOL Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 226/5000 We noted your feelings on the room and we apologize. Also we will share this unusual return to our housekeeper who ensures every day to control the rooms for a comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

Excellent on the road

Customer review rating 4.5/5

Nigel Couples - 12/04/2019 AccorHotels certified review

Overnight stay on long road trip, simple check in, convenient restaurant option, comfortable room and bed, on site ev charging was easy, excellent breakfast buffet and simple checkout. Absolutely ideal for our needs.

Dear NIGEL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

very good experience, except for the service in the restaurant

Customer review rating 4.5/5

T K. Couples - 11/04/2019 AccorHotels certified review

The room was nice, the bed very comfortable. Having the tea and coffee making facility in the room is a great bonus. The restaurant experience was very poor. The restaurant was reasonably full, and there were only 2 people to service the guests. We waited a long time for our order to be taken, and my wife's dish arrived ' warm', as it has been left waiting in the kitchen. As for our dessert, having waited some 25 minutes, we left without it.

Dear ANTOINE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for the service which is not indicative of the service we want for our customers. Your feelings are important and we will improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Poor customer service from Mercure.

Customer review rating 4.5/5

John M. Couples - 09/04/2019 AccorHotels certified review

While I cannot comment about the hotel, as we did not actually stay there, I have to say the customer service from the Mercure brand in relation to this booking was appalling. I booked the Mercure Beaune Centre by mistake when I was in fact trying to book a hotel in the UK. My mistake entirely which I realised within moments of making the booking. I contacted customer services explaining my error and asked if I could be shown some flexibility and change the booking location to the correct hotel in the UK. Every time I emailed someone who was to review my situation, I got the same response. "Your special rate does not allow any amendments or cancellations", etc, etc. I was not looking to cancel a booking, I merely wanted to correct an error. This was lost on everyone I spoke with or emailed. The fact that I had made a mistake was overlooked completely. When I emailed the customer services team via the Mercure website I received no reply. Ironically, the final email from Mercure thanked us for our trust with a hope that we would return to a Mercure Hotel in the future. Two things I can guarantee, I have no trust in the brand and will never set foot in a Mercure hotel again. I asked for my reward points to be deleted and I removed myself from every Mercure mailing list. If someone had actually demonstrated some common sense and flexibility, I would not be writing this review.

Hmmmm

Customer review rating 4.5/5

W A. L. Couples - 08/04/2019 AccorHotels certified review

Good location, plenty of parking, friendly staff but the room was too hot even with the windows ajar (the a/c wasn't operational) and the bedding was too heavy for the temperature (a sheet would have done rather than a duvet). Good coffee machine in room. Lack of a gym/fitness centre in hotel is a pity (a small one would do). TV reception is not great (picture broke up even on French channels, and only one channel each in a few other languages such as Dutch, English). Barman is excellent.

Dear ADRIAN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager
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