Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

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4.0/5 854 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,154 reviews

Our guest reviews for Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 854 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Couples - 09/05/2018
« It is a shame that the site does not clearly identifiy that the swimming pool is not available at the moment. »

Fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
David C. Couples - 25/04/2018
« A pleasant and comfortable experience. »

The room an upgrade was excellent and the service in the bar was good. Reception was very good checking in and out. And helpfull to an enquiry I had.

AccorHotels certified review
Mary S. Couples - 23/04/2018
« Fantastic service »

Very friendly, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
R L. Families - 17/04/2018
« Good location for visiting Beaune but a few minor problems with the room »

Used as a stopover on the way back from Italy. Family Privilege Room was good but the layout with separate toilet in one room, without a basin to wash your hands, and bathroom in the other is rather badly thought out. We also, unfortunately, had no hot water in the bath although the shower and basin were fine. Did not discover this until the morning when I thought I would take a leisurely bath before the journey home. Beds were very comfortable and facilities were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have noted your concern with the hot water the morning of your departure we are sorry for this incident Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Mr W. Couples - 14/04/2018
« convenient stop over, helpful staff. »

A convenient place to stopover whilst travelling back to UK from Provence. Staff very helpful,informative and pleasant. Room was clean and well appointed. Breakfast was extensive and adequate. The only thing that spoilt our stay was the obvious ongoing repair work to the swimming pool. Over all our experience staying at your hotel was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MORLEY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Anonymous Families - 18/03/2018
« I will come back again »

Rooms was slightly smaller than expected but staff was very helpful. The foods at restaurant were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YASUO K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Jic Couples - 15/03/2018
« overnight stop »

Satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
John S. Couples - 12/03/2018
« Hotel Mercure, Beaune »

Room was very clean, neat and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Derek S. Couples - 12/03/2018
« Very good »

Nice room , friendly and efficient staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK s., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Paul H. Couples - 03/03/2018
« Excellent hotel in an extremely convenient location. »

We have stayed at this hotel many times, and have never been disappointed. Good service, good restaurant, plenty of car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Anonymous Families - 24/02/2018
« excellent experience »

great welcome, excellent knowledgeable staff, good rooms and very good restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAZEL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Wim Couples - 23/02/2018

junior suite is good value for money. Supper at restaurant was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIM D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
David E. Couples - 19/02/2018
« Mr »

Very good, It was the worst pillow. It was hard and flat. Not comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
J W. Couples - 18/02/2018
« Great! »

Staff at the hotel were warm, helpful and professional. The beds were comfortable and breakfast was good with plenty of options for everyone. The nicest thing was they even had their own natural honey produced on site. That was lovely. Thank you everyone for an enjoyable stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Anonymous Families - 18/02/2018
« Comfortable »

Very good Used the Tesla supercharger

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOANNE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Lucy D. Couples - 11/02/2018
« Disappointed »

Poor reception, noisy room and disruptive housekeeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCY D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

TripAdvisor review
LucykiwiLondon Couples - 11/02/2018
« Standards are slipping at our usual Beaune hotel »

The receptionist was on the phone when we arrived after a very long journey from London. She ignored us for a good ten minutes whilst on a work call (but not with a client). Eventually someone came out of the back room. Our room was next to housekeeping who had the door open the whole time. Very off putting. housekeeping also use the area next to the lift and next to our room as overflow storage so you have to negotiate the trolleys in order to get to and from the lift. Why does this have to be always in the way? If you are actually cleaning a room then it makes sense but this is just using the hallway as storage... not good! We could hear our neighbour coughing and sneezing all night long. We have stayed at this hotel very many times and regard it as our 'go to' place but we were shocked at the lack of professionalism by the person on reception and think that bad habits are forming with the housekeepers. Regular guests should be warmly welcomed and this was not our experience. Does the system not flag up regular guests?? If not why not ??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experiences of your recent stay at the Mercure Beaune Centre. As you have stayed with us many times in the past, you are aware of the very high standards we strive to achieve each and every day. We are sorry to hear that, on this occasion, you had a longer wait than usual at Reception before a member of the staff was available to check you in. We are speaking to our Housekeeping service regarding your comments about the trolleys. Had we been aware of this issue during your stay, we could have dealt with it immediately. We look forward welcoming you back to the hotel again soon so that you can experience the excellent service you have come to expect over the years. With kind regards, Mederic FAUCHILLE General manager

AccorHotels certified review
Anonymous Couples - 09/02/2018
« Good »

Very pleasant and we had everything we needed. Found the bar area a,little cold and unwelcoming but the service was nevertheless good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FELICITY BREEZE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback about the stay. I will share your comments with our team. We note too your feed back about the bar and we are very sorry for this one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Dodd G. Couples - 03/02/2018
« The stay was generally fine but the Wifi was not functioning most of the time we were at the hotel. »

We only stayed at the hotel for one night. The staff was helpful and welcoming and the room was comfortable. However, other than briefly during the afternoon following our check-in, the Wifi was not functioning in the room. When we contacted the front desk with the issue we were informed that the system was temporarily not functioning but that we were welcome to come down to the lobby where we could use the "Wifi Corner". This made our stay very inconvenient as both my wife and I had work that we wanted to attend to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DODD GRAY, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

AccorHotels certified review
Michael R. Couples - 22/01/2018
« Diasapointing but adéquat »

Hôtel was as expected but disappointing for a Mercure. Apart from fluffy towels and decor not much better than an Ibis style

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL ROGERS, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

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