Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

4.0/5 969 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,934 reviews

Our guest reviews for Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 969 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 27/11/2018 TripAdvisor review
« Excellent staff. »

Privilege room - very small. No adequate table for Room Service meals. Newly refurbished room with WC in bathroom - very good feature and so often sadly lacking. Evening meal in room food not of a good standard but excellent wine. Staff very pleasant at all times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments. We hope to see you again very soon in our hotel to make you discover the other benefits that could more correspond to your expectations! Regards, Mederic Fauchille General Manager

M. J. C. Friends - 26/11/2018 AccorHotels certified review

Top top top

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Beaune Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Mederic Fauchille Directeur

Anonymous Business - 23/11/2018 AccorHotels certified review
« Very slow check in. Hairs in the bathroom »

Check in was appallingly slow and I had to wait over 1 hour and 20 minutes for my room to be made ready (13.10 - 14.30). However the duty manager was very kind when she realised the distress this caused. The bathroom was not overly clean with hairs in the bath and plug. The towels were extremely thin and quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XENIA I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Gaston S. Couples - 19/11/2018 AccorHotels certified review
« Good location for a short stay »

Convenient for a stop over in Beaune

Our hotel has responded to the review
Our hotel has responded to the review

Dear GASTON S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

Chris Couples - 12/11/2018 AccorHotels certified review
« Did perfectly the job »

Tesla supercharger is there. Hotel and people were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Françoise Couples - 07/11/2018 AccorHotels certified review
« steeds perfect »

super

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mederic Fauchille General Manager

Penny Couples - 06/11/2018 AccorHotels certified review
« Excellent stay »

The hotel has been renovated to make a very comfortable stay. We were lucky enough to be upgraded to a Junior Suite on the top floor which made the stay all the better. There was no road noise and the room had well fitting blackout blinds. The pool area looked very attractive even on a grey November day. The staff were very friendly the breakfast was made more enjoyable by a very pleasant member of staff who make everyone feel welcome. The hotel is situated close to the town centre and has secure parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PENELOPE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Mark Couples - 03/11/2018 AccorHotels certified review
« One night stay »

Often stay at this hotel when driving up and down the autoroute in France. Slightly dated architecture but very convenient location off autoroute and within 10 minutes walk of centre of this lovely town. Secure parking and staff are always very friendly and helpful. Excellent breakfast but I am not a big fan of hotel restaurants for evening meals and we normally walk into town, but..... it was dark, raining etc so we ate in. Big mistake! We both had escargots as starters which were tough and tasteless. The rubber theme continued with partridge and lamb shank. How can you ruin lamb? An indifferent crème brûlée rounded it all off with a bill of €95!!! We will stay here again but definitely eat elsewhere.

T F. L. Families - 31/10/2018 AccorHotels certified review
« Good location but small rooms »

I had a double room to myself and it was small: I wouldn't have liked to have shared it with anyone else. The room was clean and the bed was comfortable; the shower in the bath was good...in fact if it had been a bit larger, it would have been great. The self service breakfast buffet was quite generous. The hotel is a short walk to the city center and has ample parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TESSA F., We thank you for participating in our satisfaction survey. We are delighted that your stay has gone well. Regarding the size of our rooms do not hesitate to ask our teams to let you discover the other benefits of your home and our suites that offer a space with private lounge and that more to your wishes. At Mercure, ; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Alastair Couples - 31/10/2018 AccorHotels certified review
« Almost a great place to stay »

Generally this is a good place to stay. Indeed over the past 10 years we much have stayed 6 or 8 times now. The biggest issue is the departure of the coach parties early in the morning. Once the busses have driven up outside the main door, there passengers start to collect and have conversations in a very loud voice, often with much laughter. There is no consideration that others are still trying to sleep. This has happened on several of my visits. The other issue is the service in the bar. Still very slow. I mentioned this in my pervious comments. This year we could hear the barman on the other side of the door having a conversation with another member of staff while we and another couple just had to wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALASTAIR B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Anonymous Solo - 16/10/2018 AccorHotels certified review
« Very pleasant stay at the Mercure hotel in Beaune »

Very nice welcome and wonderful hosting during my stay in the hotel Mercure in Beaune

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

J F. Solo - 15/10/2018 AccorHotels certified review
« friendly staff, good clean rooms »

very pleasant, poor menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH ERIC F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

John D. H. Couples - 15/10/2018 AccorHotels certified review
« High quality room, dinner serving typical Burgundy dishes, copious buffet breakfast, friendly service. »

Very pleasant, felt like being on holiday even though only a I night stopover. The twin bedroom was a little small and drawers would have been appreciated even if few.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Adrian Couples - 08/10/2018 AccorHotels certified review
« Everything was very good. »

Happy with everything - the location, the car parking facilities, the room, the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Duncan C. Families - 03/10/2018 AccorHotels certified review
« Nice stay »

Good central location in Beaune, was upgraded upon check-in to a suite. Very comfortable nights sleep. Breakfast was busy and a little chaotic, but once a table was found, service was good. The scrambled eggs were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DUNCAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Michele M. Couples - 26/09/2018 AccorHotels certified review
« Perfect : ) »

In Mercure Hôtel Beaune , everything is aimed at making the guest feel comfortable and welcome Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Raymond M. Couples - 25/09/2018 AccorHotels certified review
« Always a pleasant stay »

Welcoming staff. Excellent rooms and great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

David W. Families - 25/09/2018 AccorHotels certified review
« Mr »

Most enjoyable ,great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

E. H. Business - 24/09/2018 AccorHotels certified review
« Mr. »

Reception very helpful and friendly. Restaurant good food and friendly servants. Breakfast good and complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Satisfied O. D. Couples - 17/09/2018 AccorHotels certified review
« Relaxing and enjoyable »

Good service on arrival, room fine and restaurant enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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