Mercure Beaune Centre hotel 4 stars

TripAdvisor rating 4.0/5 1,018 reviews
Mercure Beaune Centre hotel
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Hotel extras

  • 5 minutes' walk from the historic city center and the famous Hospices de Beaune

  • The car park is free and secure, with electric charging terminals

  • The M7 Restaurant and Bar with terraces: only fresh, seasonal produce

  • 6 modern, fully equipped meeting rooms, 3,229 sq. ft. (300 m²) - BUSINESS TIME+ program

  • 107 renovated rooms, free WIFI, family rooms.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 12.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing Nearby
  • Currency exchange
Leisure and activities
  • Outdoor heated pool Nearby
  • Golf
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Beaune Centre hotel

7 Avenue Charles de Gaulle
21200
beaune
france

Tel: +33380222200

Fax: (+33)3/80229174

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT-EXUPERY At 180km / 112.5 miles

  • By plane

    PARIS ORLY At 300km / 186.43 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 380km / 237.5 miles

  • By helicopter

    BEAUNE CHALLANGES At 4km / 2.5 miles

  • By car

    BEAUNE 24.1 At 0.8km / 0.5 miles

  • By train

    BEAUNE At 1km / 0.62 miles

  • By train

    DIJON TGV At 35km / 21.88 miles

GPS :47.017036, 4.83775

Our accommodations

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

Privilege Room - 1 double bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 35
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Privilege Room with twin beds

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Classic Room - twin beds

  • Max. number of persons: x2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Suite with twin beds and 1 double sofa bed

  • Max. number of persons: x4
  • Area: From 35
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

M7 RESTAURANT

Type of cuisine: Regional

The M7 restaurant welcomes you to Beaune; come and discover traditional, refined and regional cuisine that will delight adults and children alike.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

We invite you to take a moment to relax in the M7 bar or on our terraces and try a glass of Bourgogne wine or even a beer, created and brewed in Beaune.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 180 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 80 people

Find out more
Mercure Beaune Centre hotel Meeting Room

Our guest reviews for
Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,385 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,018 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Overall for the money I was satisfied but I think there are things that could be improved upon.

Customer review rating 4.4/5

Elizabeth A. Families - 15/04/2019 AccorHotels certified review

Air Conditioning in the room didn't work. Couldn't really complain or ask for it to be sorted as it was late at night and we didn't want maintenance staff in the room when we were ready for bed. Both showers leaked lots of water onto the floor There were 2 adults and 2 children in the room which I paid a supplement for. However, there was only 1 small cup provided, we had to ask for cups to be brought up to the room. No milk, only cream and limited amount of tea bags.

Dear Customer, We are delighted to have received you and we thank you for the returns that are indeed our best allies to improve the benefits of our house. We want to put all our heart into our service and you have been sensitive to it. We will not fail to discuss with our teams the various points raised. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

fine overall

Customer review rating 4.4/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Satisfactory... however the room had a stale garlicky smell and required ventilation

Dear ABOL Z., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 226/5000 We noted your feelings on the room and we apologize. Also we will share this unusual return to our housekeeper who ensures every day to control the rooms for a comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

Excellent on the road

Customer review rating 4.4/5

Nigel Couples - 12/04/2019 AccorHotels certified review

Overnight stay on long road trip, simple check in, convenient restaurant option, comfortable room and bed, on site ev charging was easy, excellent breakfast buffet and simple checkout. Absolutely ideal for our needs.

Dear NIGEL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

very good experience, except for the service in the restaurant

Customer review rating 4.4/5

T K. Couples - 11/04/2019 AccorHotels certified review

The room was nice, the bed very comfortable. Having the tea and coffee making facility in the room is a great bonus. The restaurant experience was very poor. The restaurant was reasonably full, and there were only 2 people to service the guests. We waited a long time for our order to be taken, and my wife's dish arrived ' warm', as it has been left waiting in the kitchen. As for our dessert, having waited some 25 minutes, we left without it.

Dear ANTOINE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for the service which is not indicative of the service we want for our customers. Your feelings are important and we will improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Poor customer service from Mercure.

Customer review rating 4.4/5

John M. Couples - 09/04/2019 AccorHotels certified review

While I cannot comment about the hotel, as we did not actually stay there, I have to say the customer service from the Mercure brand in relation to this booking was appalling. I booked the Mercure Beaune Centre by mistake when I was in fact trying to book a hotel in the UK. My mistake entirely which I realised within moments of making the booking. I contacted customer services explaining my error and asked if I could be shown some flexibility and change the booking location to the correct hotel in the UK. Every time I emailed someone who was to review my situation, I got the same response. "Your special rate does not allow any amendments or cancellations", etc, etc. I was not looking to cancel a booking, I merely wanted to correct an error. This was lost on everyone I spoke with or emailed. The fact that I had made a mistake was overlooked completely. When I emailed the customer services team via the Mercure website I received no reply. Ironically, the final email from Mercure thanked us for our trust with a hope that we would return to a Mercure Hotel in the future. Two things I can guarantee, I have no trust in the brand and will never set foot in a Mercure hotel again. I asked for my reward points to be deleted and I removed myself from every Mercure mailing list. If someone had actually demonstrated some common sense and flexibility, I would not be writing this review.

Hmmmm

Customer review rating 4.4/5

W A. L. Couples - 08/04/2019 AccorHotels certified review

Good location, plenty of parking, friendly staff but the room was too hot even with the windows ajar (the a/c wasn't operational) and the bedding was too heavy for the temperature (a sheet would have done rather than a duvet). Good coffee machine in room. Lack of a gym/fitness centre in hotel is a pity (a small one would do). TV reception is not great (picture broke up even on French channels, and only one channel each in a few other languages such as Dutch, English). Barman is excellent.

Dear ADRIAN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager
Customer review rating 4.4/5

Anonymous Couples - 02/04/2019 AccorHotels certified review

Very pleasant

Dear FELICITY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Highly Recommended

Customer review rating 4.4/5

Robert C. Couples - 30/03/2019 AccorHotels certified review

Thank you for your kindness in dealing with the situation that I booked the wrong date. Once I had checked in I was very pleased with the room and service. The breakfast was excellent and the service.

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Excellent

Customer review rating 4.4/5

Micahael A. Couples - 21/03/2019 AccorHotels certified review

A pleasure

Dear MICHAEL A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Another great stay in this hotel

Customer review rating 4.4/5

Anonymous Solo - 18/03/2019 AccorHotels certified review

As usual in this hotel I had a nice welcome when arriving, a comfortable stay overnight and a caring staff doing everything possible to make me feel at home.

Dear CHRISTOPHE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Ok

Customer review rating 4.4/5

John N. Couples - 17/03/2019 AccorHotels certified review

As expected

Dear MICHAEL JOHN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

As always ,Ok

Customer review rating 4.4/5

Gui Couples - 13/03/2019 AccorHotels certified review

Ok .Meal in resto was maar zus en zo !

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mederic Fauchille General Manager

Comfortable hotel with good service.

Customer review rating 4.4/5

Rex P. Couples - 12/03/2019 AccorHotels certified review

Warm friendly atmosphere in a hotel conveniently situated for an overnight stay en route. Good quality food and clean well presented room, if a little on the small side. Secure car park.

Dear MICHAEL REX P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Stopover

Customer review rating 4.4/5

Ian C. Couples - 11/03/2019 AccorHotels certified review

Exactly what we expected, we've stayed here many times before and appreciated the upgrade on this occasion.

Dear IAN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur

Mr B G.

Customer review rating 4.4/5

Brian G. Friends - 05/03/2019 AccorHotels certified review

Very comfortable beds & excellent food

Dear BRIAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

A pleasure to stay for business and leisure.

Customer review rating 4.4/5

Henk E. Business - 03/03/2019 AccorHotels certified review

The reception desk give us a coming home feeling. The check in was professionally handled and in no time we entered the room. Dinner for two was booked. Nothing more to think about. Hence, a good time after a days work. Professional servants at the bar and in the restaurant, except for one jong person trying to convince me that there was no difference in the assortiment/kind of liquor we ordered with the coffee, as he came down with an other kind. However, being young and enthusiastic it was him forgiven.

Dear HENDERIK E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Great stay

Customer review rating 4.4/5

Harry P. Families - 26/02/2019 AccorHotels certified review

The reception staff were very friendly and informative. Really great location to stay only 5 minute walk from the town centre.

Dear HARRY P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager
Customer review rating 4.4/5

D. Families - 09/02/2019 AccorHotels certified review

Very good but my steak in the restaurant was tough and pricey 36€

Dear GIUSEPPINA D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille Directeur / General Manager

Good place for business

Customer review rating 4.4/5

Holger B. Business - 07/02/2019 AccorHotels certified review

Stood for a night on a way back from a business trip Room is fine and breakfast as well The restaurant is ok but have space for quality improvement

Dear HOLGER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Dry friendly, efficient.

Customer review rating 4.4/5

R A. L. Couples - 03/02/2019 AccorHotels certified review

All good apart from showers. The showers were good but the bathroom flooded because of bad tray design.

Dear NOVA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager
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