Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

4.0/5 884 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Outdoor heated pool  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 3,386 reviews

Our guest reviews for Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 884 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mr D. V. Friends - 14/07/2018 AccorHotels certified review
« Very peacefuul hotel »

Hotel in a very good position,frendly staff, very clean room,amazing bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARIO V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Glenn T. Couples - 10/07/2018 AccorHotels certified review
« Great Tesla Supercharger stay »

Nice littel hotel, the suite was beautiful. Clean and very contemporarily decorated to a very high standard. We stayed the previous night in the Fairmont in Monte-Carlo and theis hotel did well by comparison.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLENN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Lars Families - 08/07/2018 AccorHotels certified review
« Convenient and friendly »

very friendly staff, clean rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

C C. Couples - 08/07/2018 AccorHotels certified review
« Enjoyable »

The room we had was for the disabled but still acceptable. Breakfast was very good and we would use your Hotels again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAMPBELL c., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 05/07/2018 AccorHotels certified review

Such a little room for a privilege one (the bathroom is ok, but the bedroom was very small).

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Feel free to share your desideratas during your porchain stay because our house also has room offering double the size of our classic room. It will be with pleasure that we could make you discover it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Hal R. Couples - 05/07/2018 AccorHotels certified review
« They went the extra mile »

Justine really went the extra mile to make us feel welcome and special

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Geoffrey N. Couples - 04/07/2018 AccorHotels certified review
« Welcoming staff, good meals and comfortable room »

We arrived after a lengthy journey and found the member of staff on reception very polite and helpful. We were also pleased that other members of the team found time to say hello. The room was very comfortable and we had a good night's sleep. We took dinner in the restaurant and again found the staff very welcoming and helpful in assisting us to choose our meal. Overall a very good experience.

Anonymous Families - 04/07/2018 AccorHotels certified review
« Great location in a beautiful city »

I was pleasantly pleased how well your staff spoke english since I do not speak french. Everyone was really nice and friendly. Breakfast was better than I expected. Location was perfect with easy access by car but close to the historical centre. Big plus was the carrefour, pharmacy and petrol station close by. I got really good wine recommendation over the dinner. Since our plan was a wine trip I was pleased to see Albert Bichot bottles in the reception since that was one the wineries we visited. Only negative thing was that the pool was out of use due to renovation. But I do appreaciate that we were informed in good time prior our visit, so we had time to prepare and tell our 8 year old daughter who was waiting for the pool. Once she knew beforehand it was not a disappointment at all. Rooms were clean and modern with good AC which is the reason we chose you. I also made tripadvisor recommendation for your hotel for the first time since we were so happy with service, hotel and our whole Bourgogne visit. See you next time!

Andrea T. Couples - 02/07/2018 AccorHotels certified review
« We arrived at 15.00 after a long journey from England looking forward to a relax and a cooling swim!!!! No pool ! »

Well we chose the hotel for 2 reasons 1 for a relaxing swim after a very very long journey. 2 close to Beaune for a walk and a drink before dinner. The hotel room was cool and comfortable but we were very very disappointed that the pool was out of action and we had not been told in advance and given the opportunity to to select a hotel with pool. I think it was unforgivable as it was not a minor problem but a major pre planned overhaul of the pool of which we should have been pre warned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We understand your discontent and we are really sorry. Yet we can assure you that this information has been brought to our ACCOR.com site, on the front page, with the dates of renovations. We hope you will always trust us during your next stay. We assure you of our complete good will to serve you and to do all that is necessary for the smooth running of each of your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Always A. P. Couples - 26/06/2018 AccorHotels certified review
« Always a p. »

A regular hotel for us to use when visiting Beaune. Staff always a pleasure to deal with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

A. M. Couples - 24/06/2018 AccorHotels certified review
« Mrs M. »

Clean room. Friendly personnel and good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anon Couples - 24/06/2018 AccorHotels certified review
« Good but more a three star than four star experience »

This was a pleasant stay. The room was clean and had all the facilities one would expect. The fact that the pool would be shut during our stay was well advertised. The restaurant provided traditional regional fare rather than anything flashy. Dinner here was about the same price as a restaurant in town. Breakfast was over priced considering one could not order anything cooked to order and the food - though good and plentiful - was pretty simple with few cooked options. This is fine, but should be reflected in price. The staff were very mixed - some were very friendly and helpful, others brusque. One staff member who spoke to us in English didn't understand something we said and really showed irritation. The fault may be ours but it's not nice to be barked at - misunderstandings can be resolved politely. Nothing was so major it was worth raising. It was overall perfectly fine but I think in future I might well look at other places to stay that gave a more personal service even if they are more expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for taking the time to tell us about your experience at the Mercure Beaune Centre hotel We are very pleased to read all your compliments about our rooms and facilities, we really appreciate. However we are sorry that your experience at the breakfast did not meet your expectations. We are very surprised that somebody from our staff showed you irritation because we all strive to provide a superior service experience for every guest. We regret to have not been informed during your stay, as we could have discussed with you about that. Please, be assured that we are taking the appropriate measures to address the problem and prevent future occurrence as this experience does not reflect our quality of service. We stay at your entire disposal to discuss and we really hope that you will come back in a near future despite that. We remain, Mederic Fauchille General Manager

Jan K. L. Couples - 23/06/2018 AccorHotels certified review
« Convenient location and nice room »

Excellent (optional) breakfast and a nice and clean room. Convenient location for walks into the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN KENNET L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Brian G. Couples - 21/06/2018 AccorHotels certified review
« Very comfortable room »

Very nice Hotel poor restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRYAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Maurice Friends - 21/06/2018 AccorHotels certified review
« A comfortable stay »

Friendly staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAURICE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Jeannette Couples - 18/06/2018 AccorHotels certified review
« A clean and spacious hotel set on the edge of the town »

We only stayed for one night but the experience was good with the room large enough and the bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEANNETTE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Richard B. Couples - 14/06/2018 AccorHotels certified review
« Would have been nice had we been able to travel.. »

Did not arrive. My wife was ill and we had to cancel the whole of our trip to FRance imcludng our stay at Mercure Reims Centre for 2 nights. Unfortunately paid in advance at the beginning of the year and no refund available - not even the food element!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Craig M. Friends - 13/06/2018 AccorHotels certified review
« Mr M. »

We found the staff extremely helpful and nothing was to much trouble. Service 5 STAR.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRAIG M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

C. C. Couples - 11/06/2018 AccorHotels certified review

The hotelMercure Beaune is located very conveniently on the edge of the old town centre, so we enjoyed wandering into town which was both easy and safe. We liked having the supermarket next door, which was useful for bottles of water and snacks. The priveledge hotel room was adequate but in need of updating given the standard of 4* hotels in other parts if the world (UK/Ireland) It was useful to have air conditioning, a kettle for tea and a little coffee machine for the mornings. Disappointing things include : Swimming pool closed Room quite small

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABIE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Fleur R. Friends - 11/06/2018 AccorHotels certified review
« Pleasant 4 night stay in beautiful Beaune. »

We were with a Rotary group visiting Beaune Rotary Club. We were well looked after by all members of staff, and found the hotel very pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

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