Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

4.0/5 520 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 1,869 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 520 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 16/07/2018 TripAdvisor review
« overnight stay »

We stayed in the hotel on 19th July 2018. Greeted warmly on arrival. The hotel staff were attentive at all tines. Excellent dinner and breakfast. Room clean and well appointed. In room beverage choice poor. Would recommend highly.

Gav Couples - 09/07/2018 AccorHotels certified review
« Overnight stop on way home »

Unfortunately we were travelling home due to family illness so did not have as much time as we would have liked in this beautiful city and hotel. The room was clean, reasonably priced, easy to get too, and in a great position to discover the city, time on this trip we didn’t have but we would definitely go back

Our hotel has responded to the review
Our hotel has responded to the review

Dear J GAVIN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

L J. Couples - 08/07/2018 AccorHotels certified review
« we love this hotel but no Twin Beds »

We stay often at this lovely hotel andlove it but it really HAS to have some rooms with twin beds. 99% of hotels in the world have twi beds. Please get some. The staff is great and it was a wonderful stay which we are repeating soon.

Alison C. Couples - 05/07/2018 AccorHotels certified review
« Good position for town »

Room good but bathroom tired - plug did not work, towels small, very thin, small and frayed. Had to hunt for the second set which were in the wardrobe. Parking good wide spaces underground.

A. Business - 04/07/2018 AccorHotels certified review

Nice hotel and service Room a bit too small

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDOUAR A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Anonymous Couples - 01/07/2018 AccorHotels certified review
« Predictable Mercure high standards. »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Annie Couples - 01/07/2018 AccorHotels certified review
« Very well situated »

A brilliantly situated hotel, right in the city centre and in walking distance of everything you need. The views are amazing and the garden beautiful. The secure underground car park was a real plus. Our room was functional and clean but we found the full length glass partition looking straight into the bathroom (loo!!) from the bed very strange!!! The lady on reception was extremely helpful and very kind. We would certainly stay again, but would ask if there are any rooms without the bathroom window!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARA R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Alan B. Couples - 29/06/2018 AccorHotels certified review
« Relaxing in comfort »

We were very pleased to be allocated a suite which we found to be particularly well appointed with lots of very good extras. The only negative with the room was that the air conditioning in the bedroom was rather weak and this was noted by the hotel's technical staff who tried to improve this. The reception staff were extremely friendly and efficient. On our first evening we had a meal in the restaurant and found the food to be very good. However, the service, whilst efficient, was not particularly warm or friendly. We noticed this again at breakfast and we got the impression that the staff were more interested in preparing the tables for lunch even though we arrived at the breakfast room just after 9am and it was due to close a 10am.

Anonymous Couples - 22/06/2018 AccorHotels certified review
« Still a very pleasant stay »

We found the staff very friendly and helpful - especially Fernando on the front desk. The breakfast was excellent but we were sorry to hear that free breakfasts for over 60s will soon cease. The garage was very convenient and the room was as expected but with more hangers this time. The lack of shelves was disappointing though.

Anonymous Couples - 19/06/2018 AccorHotels certified review

Good location - attractive building - anonymous staff - limited breakfast and surprised to find only cardboard cups and no glassware in the bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAHAM C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Patrick H. Couples - 15/06/2018 AccorHotels certified review
« Excellent location. Very enjoyable. »

Good room with excellent view. Very nice and quiet. Good breakfast. If you are offering a welcome drink for a double room it is insulting to offer only ONE drink. Other hotels in the group always offer two. It is better to offer none at all than just one. It's just mean.

Andrew M. Couples - 15/06/2018 AccorHotels certified review
« Lovely hotel in Angouleme »

We have stayed in this hotel a number of times before and always found it a great place to stay. This was no exception. The staff are first class. The rooms do vary and some are better that others but overall we were in a nice room that was light and airy.

Mr M. C. Couples - 07/06/2018 AccorHotels certified review
« Mr C. »

Very pleasant staff excellent service good standard of rooms

Philippe Business - 03/06/2018 AccorHotels certified review
« Not at the level of a 4 stars hotel »

No warm water the first day in the morning for my shower. The second day, I started with warm water, that cooled done while showering, till getting almost cold, then back warm a minute later. The staff at the breakfast was taking out my plate while I was still at the breakfast grapping a piece of bread.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIPPE S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I just credited 1000 loyalty points on your card to compensate you Sincerely, Karine Renay Directrice

Couples - 29/05/2018 TripAdvisor review
« overnight stop »

A great hotel, perfectly located for exploring the centre of the old city just adjacent to the covered market, with a wide choice of restaurants nearby. The gardens are very pleasant the and the staff most helpful. The décor was modern and clean

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bob C. Friends - 27/05/2018 AccorHotels certified review
« Pleasant meeting place for friends »

Excellent location in the centre of town with secure parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Steve J. Business - 21/05/2018 AccorHotels certified review
« Well looked after »

Everybody is very nice and polite

Alejandro S. G. Business - 19/05/2018 AccorHotels certified review
« Great service »

Very nice staff and great rooms

P. B. Friends - 17/05/2018 AccorHotels certified review
« Great Find »

Hotel is well in a lovely location. Not far from the old town and places to eat and drink. Only problem we had was being charged twice for the room.

Gt Families - 13/05/2018 AccorHotels certified review
« Confortable »

Professionnelle

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