Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

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4.0/5 467 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 115.00 EUR Non member rate
From 109.25 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park, looking out over the historic ramparts of the city.

  • 89 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,480 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 467 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Peter D. Couples - 08/11/2017
« night-stop on return from overseas holiday »

As I have reported before, living not too far away ideal hotel for a night when leaving Angouleme gare early or arriving late in the day As always received good reception ,good room and good food.

TripAdvisor review
Couples - 05/11/2017
« 4 star hotel with paper cups »

Modern and well-appointed room with little wardrobe space and no drawers so could not stay here for more than a few days. Only one welcome drink for 2 people here as a club accor silver member? Good restaurant with excellent breakfast let down by paper cups and wooden sticks as spoons in the room... and this in a 4 star hotel. The sticks do not make it easy to lift a teabag out of a cup.

AccorHotels certified review
Bob M. Friends - 24/10/2017
« Enjoyable stay »

The reception staff were great. The room was very nice. Overall a very pleasant stay.

AccorHotels certified review
M-p N. Couples - 16/10/2017
« pleasant »

We enjoyed the hotel and location although we had to change room (the toilet tank was leaking in the first one. the only 2 things to criticise were: 1) no-one had cleaned behind the sofa/chair by the window for quite a long time: when we moved it to look out of the window more comfortably we found all sorts of od rubbish. 2) although we understand your architects chose the washbasin for its sleek lines, in days when we are encouraged not to waste water, it was very wasteful not to be able to plug the washbasin, therefore having to let the water run continuously when we needed to use it. (Not environmentally friendly!).

AccorHotels certified review
Jean P. G. Families - 12/10/2017
« Excellent »

My only problem is the parking ticket I got while registering at the hotel. I was away from the car only a few minutes. That was enough to be charged 27 euros. This is a disgrace for the city. No one coming to town has the city card required to park a car for 10 minutes maximum at this location.I complain to the three city agents on location but without success Not a great incentive to return to Angouleme.Next time I will certainly skip the city

AccorHotels certified review
Muzzer Friends - 03/10/2017
« Muzzer »

Very pleasant stay. Staff extremely helpful and rooms nice size.

AccorHotels certified review
Frank H. Couples - 29/09/2017
« Great hotel, with great staff! »

Everything was just what we wanted for our visit to Angouleme. Great location of hotel, parking facilities perfect. But your staff are your asset, from the welcome and throughout the stay. Great breakfast, in stylish but relaxed surroundings. Room very clean and quiet. All first class!!

AccorHotels certified review
Barbara W. Couples - 23/09/2017
« Great Stay in Center of Angouleme »

We have fallen in love with Angouleme and what is surely its premier hotel. This was our second visit. When we arrived, Ms. Rousseau welcomed us warmly and told us we would have the same huge room as last year. She is a treasure and even remembered that she had helped us store the French caviar we had purchased near Arcachon. It is such a pleasure to stay in a first class city hotel that is perfectly located to serve both business and leisure travelers. Before we arrived we returned our rental car to the TGV station, from which the hotel is only a short taxi ride. This saved us a day of car rental and allowed us to cab back for our mid-day train to CDG airport the next day. We really appreciated the 12:00 check out time, which is more generous than most, and the sumptuous breakfast., after which we had time to discover the attractive shopping area that we hadn't previously realized was just around the corner, with many boutique shops and even a Galeries Lafayette. The previous night we had a really fun experience, perhaps the highlight of our annual trip to France. We heard familiar music as we were dining at Angelo d'Italia, one of many restaurants within walking distance of the hotel. So after a good meal we walked in that direction and discovered a rock band set up outside the Blues Rock Cafe, playing to an enthusiastic crowd at sidewalk tables. We sat down and drank beer and tapped our feet and sang along for several happy hours. The Mercure was so near we could see it from our seats. We have visited this part France six times since 1992, but never thought of staying overnight in Angouleme until last year. The current renovation of the TGV station offers an exciting opportunity for the city to alert more tourists to the city's charms and convenience as a base for exploring as far south as the Dordogne. We will be back!

AccorHotels certified review
Lj Couples - 09/09/2017
« A lovely stay in a great hotel. »

We always enjoy this hotel a lot. Great staff and great comfort is a superb location. We will be back again soon.

AccorHotels certified review
Anonymous Families - 07/09/2017
« lovely, safe, clean »

wonderful

AccorHotels certified review
Izzy C. Friends - 03/09/2017
« Izzy C. »

Warm welcome on arrival. Lovely spacious room with good wifi connection. Breakfast very good. Excellent location. Will definitely use agsin

AccorHotels certified review
Tracey Families - 21/08/2017
« Perfect one night stay »

From the warm and efficient welcome at reception to an excellent dinner this was a perfect stopover on our way to the Dordogne. Thank you Hotel Mercure Angouleme for making us feel so welcome and feeding us so well!

AccorHotels certified review
Bee Couples - 20/08/2017
« Helpful staff, a lovely breakfast and a pleasant hotel, ruined by smokers. »

We enjoyed our stay and we were pleased to have a pleasant room with a balcony overlooking the valley, but we were unable to enjoy this feature. Unfortunately the guests in the adjoining room were heavy smokers and started smoking at 6am in the morning and again in the evening our room filled with smoke and made me feel very unwell. We were unaware that the hotel permitted smoking otherwise we would not have booked to stay here.

AccorHotels certified review
Anonymous Couples - 16/08/2017
« pleasant staff, comfortable room, efficient bathroom and central location »

Good, would return

AccorHotels certified review
Sarah M. Families - 16/08/2017
« Lovely aimbiance »

Very good best hotel if the holiday

AccorHotels certified review
Sonya D. Families - 14/08/2017
« Lost and Found »

I found the service and the facilities very good: the rooms are vcomfortable, clean and the staff courteous. But more than that, I have an extra accolade to make: I had left a pair of gold earrings behind in my room. You can imagine my relief when I phoned a few hours later to learn that the earrings had be found and handed over to reception where they were kept until I was able to pick them up on my way back. Thank you.

AccorHotels certified review
Anonymous Families - 12/08/2017

A warm welcome and a lovely room!

AccorHotels certified review
David Families - 06/08/2017

The hotel was very good, well located and very helpful staff. We liked the rooms. My only observation was the breakfast; it was below average and certainly not up to the standard of the rest of the hotel.

AccorHotels certified review
D A. Couples - 02/08/2017
« After the check in from hell the rest of the stay was great »

The room allocated at check in was OK until the air conditioning was used. This fused all the electric. Reception did not seem surprised and offered another room. Fine, apart from the fact that we had already unpacked! No one was available to help us move. Having moved to the new room we found that the air conditioning made such a noise (even when switched off) that it would not have been possible to sleep, so back to reception to once again complain. This time we were allocated a room at the other end of the hotel and all was fine, apart from the fact that we had to once again struggle to move ourselves (we are in our 70's). In the whole of our first day we only saw 3 staff on duty, 1 on reception and 2 in the restaurant. Are Accor hotels having such a bad time of it? After we finally settled in the experience at the hotel was fine. The staff were very attentive (when they could be found) public facilities well kept and the resturant the usual Mercure standard.

AccorHotels certified review
Nigel M. Couples - 01/08/2017
« Central Hotel with private parking, but is it 4 star? »

The hotel is well located in the centre of the city. It has a new wing and the original which was the Hotel de France. Private parking on site and an excellent breakfast. Service is impeccable with friendly well trained staff, however, does it deserve 4 stars? The bedrooms are ok, a bit small in the old part, but with nice views over the garden. The mattress protectors mean that you do not have a really comfortable sleep. There are no glasses, only cardboard and plastic substitutes. Some areas of the building need some repainting, notably corridors. There is also a restaurant with an interesting menu and we will eat there in future. Am I being picky, no, I don't really think so, it is the sleeping experience that matters most, and that was disappointing. it was the second time of staying there.

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