Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

4.0/5 562 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,158 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 562 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David H. Couples - 09/11/2018 AccorHotels certified review
« Enjoyable »

Everyone was helpful. Service was very good. Restaurant, front desk, and room service met all our needs. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice ROUSSEAU Chef de réception

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Comfortable bed, location excellent, good breakfast and room service ok. »

Our stay was a quick overnight stop en route to Southern Europe. Hotel well located in the old part of the town and facilities were good though we thought our room service dinner could have been better. We often stay at Mercure hotels and during our last stay we were persuaded to join the Accor Club but we will not book through Accor again as it would have been cheaper through booking.com which we have always used in the past .

Lj Couples - 02/11/2018 AccorHotels certified review
« Wonderful stay... lovely bithday in Angouleme »

We had a lovely stay and as the mattress had been renewed the day before we had a magnificent sleep. The mattress is much much better. really comfortable. I was given lovely gift for my birthday by the staff . We love the hotel and this was super stay. Such great staff and lovley hotel. we are always happy there .thanks so much

Derouge Business - 29/10/2018 AccorHotels certified review
« better with hot water »

everything all right except: no hot water in the bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angouleme Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Vernier Sales Support

Stef Business - 18/10/2018 AccorHotels certified review
« correct »

correct

David M. Couples - 14/10/2018 AccorHotels certified review
« Enjoyable short break based in Angouleme »

Our Deluxe room was very spacious and comfortable. The bathroom was excellent but my wife mentioned the bath mixer tap being stiff to operate. I used the internet computer provided for guests. We found breakfast to be of a high standard with a good choice. We really enjoyed dinner in the dining room. The hotel was well placed next to the historic part of Angouleme with a choice of restaurants nearby. All of the staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Pat H. Friends - 09/10/2018 AccorHotels certified review
« Excellent service & a very comfortable room »

Excellent. Clean hotel Pleasant staff Good service Comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAT H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Couples - 08/10/2018 TripAdvisor review
« Short break in Angouleme »

We enjoyed 3 nights B&B in a very spacious De Luxe room with good views next to the historical part of Angouleme. Very comfortable bed, modern bathroom and complementary soft drinks. Really good breakfasts and dinner. The staff were all friendly. Not far from the station and with restaurants on cobbled streets nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Bob C. Couples - 30/09/2018 AccorHotels certified review
« Good stop-over that we've used before & will use again »

Good room & wet room facilities & a comprehensive choice on the hotel menu that would suit most people. TV very limited for english language speakers - 1 American business programme! BBC World News shown as a channel option but was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Couples - 30/09/2018 TripAdvisor review
« Meeting up with friends »

An excellent meeting point right in the centre of Angouleme with secure underground parking facilities. There is a market hall opposite the hotel & it is very close to a pedestrian shopping street. Breakfast charges are a bit steep but there are plenty of alternatives in the immediate area of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Steve J. Business - 26/09/2018 AccorHotels certified review
« Always good »

Well looked after

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Ian J. Families - 25/09/2018 AccorHotels certified review
« MR »

As usual we were made very welcome on our arrival. The rooms are spacious and comfortable as was the bathroom suite. Our overall stay was excellent. Our only complaint was the cost of drinks on our arrival 25 euro's for three drinks which was 10 euro's more than anywhere else we drank at including other Mercure hotels that we stayed at.

Family - 25/09/2018 TripAdvisor review
« Excellent stay as usual »

This is our second visit to this hotel and it is up to the excellent standard of Mercure hotels that we have come to expect. The rooms are large as is the bathroom and shower facility. We were well received on arrival and given access to private secure parking within the hotel. The hotel is well situated in the village centre giving easy access to the town/village. The down side is it can be noisy at weekends although we didn't experience this on this early week stay. We were surprised by the cost of the drinks at the hotel so only had the one. The Breakfast was excellent and the overall stay left us relaxed. A you may guess we like this hotel and will be visiting again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Lisa J. Couples - 24/09/2018 AccorHotels certified review
« A very lovely stay »

We so enjoyed the hotel and the staff are wonderful I would like to mention Beatrice who is lovely and exceptionally kind and helpful. Everything was perfect and we will be back soon.

Chrispylondon Couples - 24/09/2018 AccorHotels certified review
« Nice hotel, strange bathroom »

This fine old hotel has been well modernised, although the décor is out of character and may not age well. The room was comfortable but the bathroom is odd: a large glass panel between bedroom and bathroom makes bathroom occupants visible from the bed .Fortunately the lavatory is separate. Also, there is no closure for the wash basin, although a plug is available from reception! A bit like Intourist hotels of the 70s. Inconvenient for wet shavers and very wasteful of water. Good food in the restaurant.

Chris Couples - 22/09/2018 AccorHotels certified review
« Race weekend and we got there »

we had a good stay and the keep trying to get a room paid off in the end after trying to book a room for a full year and having an ibis room canceled some how, to my surprised i was i being able to book a room on the day of my travel to the race at Angoulême on the accorhotels web site as i traveled had several e-mails and phone calls from the hotel informing me that there had been an error and i didn't have a room but in the end the hotel found us a room check in was good and the receptionist was help full we parked the car on the lower floor found a space the upper floor had been booked out but that was OK as it's race weekend in Angoulême we went to the room and settled in found the bathroom door would not close properly bit inconvenient at first, but after having a shower and the shower head spurting out every were and the tap part collapsing in my hand it's time to report things to the reception also the trip step going in to the bath was bad but we didn't say much abut that as we feet grateful we had a room in the Center of town and able to stop over till the Monday overall the stay was good and the people in the hotel are helpful and friendly but felt a bit let down with the service and the stander of the hotel as it's the top end part of the Accorhotels' brands and after the amount of trying to book the hotel leading up to the stay and having stayed there in the past and several of the brands hotels think i was expecting moor

Couples - 22/09/2018 TripAdvisor review
« Great location, and excellent facilities »

This is an old building that has been excellently refurbished and brought up to date. It has a perfect location very close to the city centre..The room was large; very comfortable,stylish. Excellent secure car parking facility as well. But pricey: but maybe that's what it costs to have this standard of room in a city centre !

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anonymous Business - 20/09/2018 AccorHotels certified review
« Excellent »

As always, lovely staff

Anonymous Business - 19/09/2018 AccorHotels certified review
« Nice Experience. »

Overall the hotel and experience was as I remembered from previous stays. Great location, room and bathroom was decent size and clean. Breakfast price is too high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANDY B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

David T. Couples - 14/09/2018 AccorHotels certified review
« Efficient friendly service, clean comfortable room, quality restuarant. »

This was our 4th visit to the hotel, and our repeat visits reflect our satisfaction with the quality of service we receive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

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