Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

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4.0/5 492 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,684 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 492 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gail Families - 13/04/2018
« Comfortable and clean »

Enjoyable except that the breakfast is now too expensive and so we will be looking for a different hotel for our return journey. Your breakfast should be no more tan 10 euros per person

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Karine Renay Directrice

AccorHotels certified review
Julie P. Families - 12/04/2018
« Excellent. »

Excellent location, friendly and helpful staff, clean and quiet room.

AccorHotels certified review
888dtj Business - 04/04/2018
« Nice Stay »

Staffs were very friendly. Breakfast was good. Quiet room at higher level was assigned as requested

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID TJONG, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Bob Y. Families - 22/03/2018
« Great Room with excellent view but not enough storage for longer stay or travellers with multiple destinations »

Very helpful and welcoming staff. Restaurant service was good but some dishes disappointing (e.g. dry/tough confit duck)

AccorHotels certified review
B. Business - 21/03/2018
« greatr night »

Esay and confortable

AccorHotels certified review
G. Business - 23/02/2018
« Excellent service »

Je reviendrai !

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur GOUNY, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. je suis désolée que vous n'ayez pas eu votre bon boisson ... cette une erreur de notre part. Veuillez nous excuser. Veuillez agréer, Monsieur, nos salutations distinguées. Karine Renay Directrice

AccorHotels certified review
Simone E. Couples - 19/02/2018
« A most enjoyable stay. »

Helpful & friendly welcome, room very comfortable, food delicious. The staff very attentive. I would definitely recommend thé hôtel Mercure in Angoulme. Thankyou

AccorHotels certified review
Anonymous Solo - 04/02/2018
« Clean, spacious rooms with comfortable beds. »

Good experience, definately come again. The hotel has a nice atmosphere an pleasant staff. Just one criticism; the dinner was disappointing.

AccorHotels certified review
Alasseur Couples - 06/12/2017
« Good stay »

Clean, quiet, comfortable room and good breakfast. Accommodating and pleasant staff. Room a bit small - no armchair. Main negative point: paper, not china, cups in room. Location great

Our hotel has responded to the review
Our hotel has responded to the review

Dear SILK EVAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Peter D. Couples - 08/11/2017
« night-stop on return from overseas holiday »

As I have reported before, living not too far away ideal hotel for a night when leaving Angouleme gare early or arriving late in the day As always received good reception ,good room and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER DRINKWATER, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

TripAdvisor review
Couples - 05/11/2017
« 4 star hotel with paper cups »

Modern and well-appointed room with little wardrobe space and no drawers so could not stay here for more than a few days. Only one welcome drink for 2 people here as a club accor silver member? Good restaurant with excellent breakfast let down by paper cups and wooden sticks as spoons in the room... and this in a 4 star hotel. The sticks do not make it easy to lift a teabag out of a cup.

AccorHotels certified review
Bob M. Friends - 24/10/2017
« Enjoyable stay »

The reception staff were great. The room was very nice. Overall a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT MURDOCH, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
M-p N. Couples - 16/10/2017
« pleasant »

We enjoyed the hotel and location although we had to change room (the toilet tank was leaking in the first one. the only 2 things to criticise were: 1) no-one had cleaned behind the sofa/chair by the window for quite a long time: when we moved it to look out of the window more comfortably we found all sorts of od rubbish. 2) although we understand your architects chose the washbasin for its sleek lines, in days when we are encouraged not to waste water, it was very wasteful not to be able to plug the washbasin, therefore having to let the water run continuously when we needed to use it. (Not environmentally friendly!).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Karine Renay Directrice

AccorHotels certified review
Jean P. G. Families - 12/10/2017
« Excellent »

My only problem is the parking ticket I got while registering at the hotel. I was away from the car only a few minutes. That was enough to be charged 27 euros. This is a disgrace for the city. No one coming to town has the city card required to park a car for 10 minutes maximum at this location.I complain to the three city agents on location but without success Not a great incentive to return to Angouleme.Next time I will certainly skip the city

AccorHotels certified review
Muzzer Friends - 03/10/2017
« Muzzer »

Very pleasant stay. Staff extremely helpful and rooms nice size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN MURRAY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Frank H. Couples - 29/09/2017
« Great hotel, with great staff! »

Everything was just what we wanted for our visit to Angouleme. Great location of hotel, parking facilities perfect. But your staff are your asset, from the welcome and throughout the stay. Great breakfast, in stylish but relaxed surroundings. Room very clean and quiet. All first class!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK HARES, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Barbara W. Couples - 23/09/2017
« Great Stay in Center of Angouleme »

We have fallen in love with Angouleme and what is surely its premier hotel. This was our second visit. When we arrived, Ms. Rousseau welcomed us warmly and told us we would have the same huge room as last year. She is a treasure and even remembered that she had helped us store the French caviar we had purchased near Arcachon. It is such a pleasure to stay in a first class city hotel that is perfectly located to serve both business and leisure travelers. Before we arrived we returned our rental car to the TGV station, from which the hotel is only a short taxi ride. This saved us a day of car rental and allowed us to cab back for our mid-day train to CDG airport the next day. We really appreciated the 12:00 check out time, which is more generous than most, and the sumptuous breakfast., after which we had time to discover the attractive shopping area that we hadn't previously realized was just around the corner, with many boutique shops and even a Galeries Lafayette. The previous night we had a really fun experience, perhaps the highlight of our annual trip to France. We heard familiar music as we were dining at Angelo d'Italia, one of many restaurants within walking distance of the hotel. So after a good meal we walked in that direction and discovered a rock band set up outside the Blues Rock Cafe, playing to an enthusiastic crowd at sidewalk tables. We sat down and drank beer and tapped our feet and sang along for several happy hours. The Mercure was so near we could see it from our seats. We have visited this part France six times since 1992, but never thought of staying overnight in Angouleme until last year. The current renovation of the TGV station offers an exciting opportunity for the city to alert more tourists to the city's charms and convenience as a base for exploring as far south as the Dordogne. We will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Lj Couples - 09/09/2017
« A lovely stay in a great hotel. »

We always enjoy this hotel a lot. Great staff and great comfort is a superb location. We will be back again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA JENNINGS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

AccorHotels certified review
Anonymous Families - 07/09/2017
« lovely, safe, clean »

wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

AccorHotels certified review
Izzy C. Friends - 03/09/2017
« Izzy C. »

Warm welcome on arrival. Lovely spacious room with good wifi connection. Breakfast very good. Excellent location. Will definitely use agsin

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hotel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

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