Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

4.0/5 547 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,042 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 547 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David T. Couples - 14/09/2018 AccorHotels certified review
« Efficient friendly service, clean comfortable room, quality restuarant. »

This was our 4th visit to the hotel, and our repeat visits reflect our satisfaction with the quality of service we receive.

arfawkes Couples - 12/09/2018 TripAdvisor review
« Most enjoyable »

Much better than expected. Everything from reception to check out was above average for the Mercure group.. The only criticism is the hand basin in the bathroom does not have a stopper, so it is impossible to have a basin full of water to wash one's face. Poor design.

S. Couples - 31/08/2018 AccorHotels certified review
« Lovely hotel in prime location »

Nice room enjoyable meal and enjoyed walking around old town.

Edward W. Couples - 28/08/2018 AccorHotels certified review
« It may have been the best Hotel in town, but it did not meet my standards of service, guest reception, air conditioning, or space. »

Guest reception upon arrive was poor, elevator serve very inconvenient, air conditioning poor, even the size of the upgrade suite was too small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Graham B. Couples - 22/08/2018 AccorHotels certified review
« Lovely hotel »

Very comfortable rooms. Breakfast great. Pleasant gardens

Terence Couples - 21/08/2018 AccorHotels certified review
« An enjoyable stay in a first-rate hotel. »

The hotel is very attractive, the rooms spacious and comfortable, and it is in an unbeatable location. Booking by phone was straightforward, reception staff were friendly and efficient, and the car park has large spaces. It was a most pleasant stay.

Lj Couples - 20/08/2018 AccorHotels certified review
« another great stay a Mercure Angouleme »

ll was perfct. We enjoyed or stay in every way. the only thing is that breakfast now is really very poorly run .It has ben ad all this summer and the last 2 times we stayed in July and Aug 2018 it has almost been a joke.The staff are too fefw and totally inexperienced. On not this visit but the last one I watched a young woman take over 5 mins to arrange place mats on a table of 5 while there was no bread , or croissants , no cleared tables ....a total mess. This time the Friday was fine and on at a mess. No eggs or egg cooker, no bacon cooked, no service , no things available to eat, and the staff while running had no idea what to do.. I am sure it must be hard to get people. but it is also clear that there is a policy of useing too few people for various tasks. You have stopped having pots of filtered coffe which is terrible in my view and almost no servers for breakfast needs to be attended to.

Michael J. Couples - 14/08/2018 AccorHotels certified review
« A gem »

Often looked in to the hotel when walking by but never realised how wonderful it might be to stay. A great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICAHEL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Elaine M. Couples - 09/08/2018 AccorHotels certified review
« Nothing was too much trouble for the staff. »

Delightful and helpful staff. Comfortable and very clean. Well situated

Mr M. C. Couples - 07/08/2018 AccorHotels certified review
« Mr M Churchillver »

Very satisfactory good staff pleasant surroundings

Ajm Families - 05/08/2018 AccorHotels certified review
« Good location, comfortable bed, breakfast a bit chaotic »

The hotel was very quiet and well air conditioned. The bed was very comfortable with a great mattress. The free parking was also easy to use. The only disappointment was the breakfast where most of the hot food seemed to have run out and took a long time to be replenished. There was nobody to greet you or tell you the breakfast arrangements so it was a bit chaotic and the staff were hard to find. However the overall stay was good and it may have been a combination of a busy Saturday morning and everyone arriving for breakfast at the same time.

Haz Families - 05/08/2018 AccorHotels certified review

Very pleasant few days. Hotel staff were helpful and friendly and bedroom comfortable and clean. Have recommended this hotel to many friends needing accommodation next year.

C. A. Families - 05/08/2018 AccorHotels certified review

Excellente

Nigel H. Couples - 02/08/2018 AccorHotels certified review
« Smelly room »

Unfortunately when we arrived the room had a terrible smell! This put us off the entire stay at the hotel. The meal in the main restaurant was exceptional and good value. However we had to return to the smelly room which was not at all appreciated.

Belle16 Couples - 31/07/2018 TripAdvisor review
« We love this hotel. »

I would, as always , give it 6 stars if they had some rooms with twin beds. Such a shame that it is hard to sleep heree as no twins. Such a strang thing to do in such a wonderful hotel. ll else is lovely and the staff is great. we stay here often.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Sjc Families - 29/07/2018 AccorHotels certified review
« Another excellent stay »

Nice staff, lovely room and a great breakfast. A perfect hotel from which to enjoy the lovely city of Angouleme.

Alan Couples - 24/07/2018 AccorHotels certified review
« An excellent stay at a 1st class hotel. »

All was excellent, reception, room with all in it and availability of the car park. We did not dine so cannot give an opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice ROUSSEAU Chef de réception

Ben G. Couples - 19/07/2018 AccorHotels certified review
« hotel ok reception rubbish »

I wanted to pay to upgrade my room but the receptionist was too busy on the phone to be bothered checking us in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN g., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is with pleasure that during one of your next stay we will make you discover our garden view We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice ROUSSEAU Chef de réception

D. Couples - 18/07/2018 AccorHotels certified review
« Very pleasant hotel, ideally located in Angoulême »

We spent three nights there. It was quiet and comfortable. One dinner at the restaurant was very enjoyable, especially as a gorgeous weather allowed to eat outside. Breakfast was ok, although with a little less choice than some other Mecure hotels. We had standard rooms, whose design is fine, albeit a bit strange. View was on city roofs, not the best to look at. I assume view on the hotel park from privileged rooms must be best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUC D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice ROUSSEAU Chef de réception

Family - 16/07/2018 TripAdvisor review
« overnight stay »

We stayed in the hotel on 19th July 2018. Greeted warmly on arrival. The hotel staff were attentive at all tines. Excellent dinner and breakfast. Room clean and well appointed. In room beverage choice poor. Would recommend highly.

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