Hotel - Mercure Angouleme Hotel de France hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France hotel

4.0/5 565 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 101.00 EUR Non member rate
From 95.95 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,257 reviews

Our guest reviews for Mercure Angouleme Hotel de France hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 565 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 02/01/2019 TripAdvisor review
« Well located and comfortable stopping point »

We stopped in Angouleme en route from northern Spain to the channel. We had never been to Angouleme before and will certainly stop off here again if we are passing by. The hotel was very comfortable and parking facilities very convenient. The staff were very helpful.

Family - 23/12/2018 TripAdvisor review
« Lovely hotel and staff »

Recommend suite, very spacious and luxurious. Angouleme a beautiful town with really friendly people. The hotel staff were amazing and there to assist. Nothing too much trouble. Je vous remercie Mercure Angouleme. The food at lunch time was superb and worth trying, try the fixed price - we had smoked salmon and a beautiful celeriac salad with citrus dressing, then veal with morelles sauce and local cheese - beautiful. Local wine is €6 per glass or €15 a half bottle. Be careful though the wine list shown on table is not all the wine list so ask for the a la carte menu to see the fuller and cheaper local wines. Breakfast is okay but the weakest point of our stay. This was because the range was limited. This is a small issue raised as felt the price was a little too expensive

Nicola T. Solo - 13/12/2018 AccorHotels certified review
« Good staff »

Well ... I was booked into room 201. The bedroom smelled very strongly of drains, so much so it caught in my throat. The hotel was full so unable to change my room. Whilst I was having dinner the exceptionally helpful young woman on reception tried her best to air the room. Still very smelly so I turned off the heating, which helped slightly. The room overlooks a busy road so leaving windows open not really an option. Following morning the young man and his manager very apologetic and offered a substantial discount on my bill. It's a very centrally located hotel with parking which is very useful and I've stayed there before but I'd hesitate to go back despite their really nice reception staff.

Peter T. Families - 02/12/2018 AccorHotels certified review
« Great Hotel & Staff »

Stayed at this Hotel multiple times now & have for the last few stays upgraded to a Privilege Room. On the last visit our room was a little tired (marked walls & the bottom of the bathroom door chipped badly) On a positive note always great staff, location & dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Nick H. Couples - 28/11/2018 AccorHotels certified review
« Very enjoyable, excellent central location. »

Very enjoyable, excellent central location.

Trevor H. Friends - 27/11/2018 AccorHotels certified review
« Great location »

Ok, a really nice hotel with friendly staff. Good Wi-fi cover in your room. Kettle for us Brits to make a cup of tea. But no cups! Just tiny cardboard things. And no milk, just some sweet condensed milk things. Why ok why is it always a mystery for hotels to understand what is required to make a brew.

B. T. Couples - 26/11/2018 AccorHotels certified review
« Very nice hotel lovely stagf »

Very good experience.

Marina B. Business - 16/11/2018 AccorHotels certified review
« Thank you »

It is always a pleasure to work with your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARINA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

David H. Couples - 09/11/2018 AccorHotels certified review
« Enjoyable »

Everyone was helpful. Service was very good. Restaurant, front desk, and room service met all our needs. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angouleme Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice ROUSSEAU Chef de réception

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Comfortable bed, location excellent, good breakfast and room service ok. »

Our stay was a quick overnight stop en route to Southern Europe. Hotel well located in the old part of the town and facilities were good though we thought our room service dinner could have been better. We often stay at Mercure hotels and during our last stay we were persuaded to join the Accor Club but we will not book through Accor again as it would have been cheaper through booking.com which we have always used in the past .

Lj Couples - 02/11/2018 AccorHotels certified review
« Wonderful stay... lovely bithday in Angouleme »

We had a lovely stay and as the mattress had been renewed the day before we had a magnificent sleep. The mattress is much much better. really comfortable. I was given lovely gift for my birthday by the staff . We love the hotel and this was super stay. Such great staff and lovley hotel. we are always happy there .thanks so much

Derouge Business - 29/10/2018 AccorHotels certified review
« better with hot water »

everything all right except: no hot water in the bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angouleme Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Vernier Sales Support

Stef Business - 18/10/2018 AccorHotels certified review
« correct »

correct

David M. Couples - 14/10/2018 AccorHotels certified review
« Enjoyable short break based in Angouleme »

Our Deluxe room was very spacious and comfortable. The bathroom was excellent but my wife mentioned the bath mixer tap being stiff to operate. I used the internet computer provided for guests. We found breakfast to be of a high standard with a good choice. We really enjoyed dinner in the dining room. The hotel was well placed next to the historic part of Angouleme with a choice of restaurants nearby. All of the staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Pat H. Friends - 09/10/2018 AccorHotels certified review
« Excellent service & a very comfortable room »

Excellent. Clean hotel Pleasant staff Good service Comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAT H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Couples - 08/10/2018 TripAdvisor review
« Short break in Angouleme »

We enjoyed 3 nights B&B in a very spacious De Luxe room with good views next to the historical part of Angouleme. Very comfortable bed, modern bathroom and complementary soft drinks. Really good breakfasts and dinner. The staff were all friendly. Not far from the station and with restaurants on cobbled streets nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Bob C. Couples - 30/09/2018 AccorHotels certified review
« Good stop-over that we've used before & will use again »

Good room & wet room facilities & a comprehensive choice on the hotel menu that would suit most people. TV very limited for english language speakers - 1 American business programme! BBC World News shown as a channel option but was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Couples - 30/09/2018 TripAdvisor review
« Meeting up with friends »

An excellent meeting point right in the centre of Angouleme with secure underground parking facilities. There is a market hall opposite the hotel & it is very close to a pedestrian shopping street. Breakfast charges are a bit steep but there are plenty of alternatives in the immediate area of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Steve J. Business - 26/09/2018 AccorHotels certified review
« Always good »

Well looked after

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Ian J. Families - 25/09/2018 AccorHotels certified review
« MR »

As usual we were made very welcome on our arrival. The rooms are spacious and comfortable as was the bathroom suite. Our overall stay was excellent. Our only complaint was the cost of drinks on our arrival 25 euro's for three drinks which was 10 euro's more than anywhere else we drank at including other Mercure hotels that we stayed at.

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