Mercure Angouleme Hotel de France Hotel 4 stars

TripAdvisor rating 4.0/5 611 reviews
Mercure Angouleme Hotel de France Hotel
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Hotel extras

  • Advantage 1

  • Private gardens, terrace and restaurant

  • Advantage 3

  • Private covered car park

  • 6459 sq. ft. (600 m²) of modular space for your events

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales
16000
angouleme
france

Tel: +33545954795

Fax: (+33)5/45920270

Contact email

Check-in from 12h00

Check out up to 12h00

  • STGA :   1,2,3,5,6 MARCHE

  • By plane

    BORDEAUX MERIGNAC At 120km / 75 miles

  • By helicopter

    ANGOULEME BRIE CHAMPNIERS At 8km / 5 miles

  • By car

    POITIERS SUD At 100km / 62.5 miles

  • By car

    SAINT ANDRE DE CUBSAC BORDEAUX At 90km / 56.25 miles

  • By car

    SAINTES At 70km / 43.75 miles

  • By train

    ANGOULEME At 0.6km / 0.38 miles

GPS :45.649501, 0.1578

Our accommodations

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

Classic Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Classic Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Deluxe Room - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 44
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Suite - 1 double bed and 1 double sofa bed

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

LES JARDINS DES ARCEAUX

Type of cuisine: French

Our chef, Bruno Ribe, and his team invite you to discover their modern and creative cuisine, made from fresh, seasonal produce and served in a contemporary, bright and cozy setting. Enjoy our gardens and terrace for your meals and brunches.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA COUPOLE

Photo non contractuelle / Strictly non binding

Our Lounge Bar offers a wide choice of alcoholic and non-alcoholic drinks and a cozy, modern atmosphere. Take a break and enjoy our selection of excellent Cognacs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 400

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,764 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

611 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

friendly, nice hotel

Customer review rating 4.5/5

Henrik R. Families - 04/08/2019 AccorHotels review

very welcoming, positive experience

ridiculous at this price to want to charge EUR17 per person for breakfast

Customer review rating 4.5/5

Anonymous Families - 01/08/2019 AccorHotels review

ridiculous at this price to want to charge EUR17 per person for breakfast ... get real

Not Great

Customer review rating 4.5/5

Peter H. Couples - 01/08/2019 AccorHotels review

This is the second stay at the Hotel, my first stay was very good, on this stay the hotel was being decorated but I had no problem with this, on the second night again ate at the hotel and was up all night using the bathroom the salmon dish was the problem, the day we left the lifts did not work, most of the staff where polite and helpful

Helpful staff,and was thankful for the air on!

Customer review rating 4.5/5

Joseph P. Couples - 30/07/2019 AccorHotels review

Was impressed with the staff and the overall quality of the hotel was above expectations.Very conveniently situated for the town.

Stopover break on journey from Normandy to Carcassonne.

Customer review rating 4.5/5

Robert B. Couples - 28/07/2019 AccorHotels review

Efficient reception, clean room apart from coffee stain behind table! Excellent breakfast with good service. Underground parking much appreciated. Good central position within easy walking distance of local bars and restaurants as well as sites of local interest.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

A few days in Angouleme

Customer review rating 4.5/5

David M. Couples - 28/07/2019 AccorHotels review

Our second visit to the Mercure Angouleme and completely satisfied by the way experience. We were warned before we arrived that some maintenance work was being carried out. However, this was hardly noticeable and didn’t affect us in any way whatsoever. Would book the Mercure again.

Dear DAVID M., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. we are happy that the maintenance work did not disturb your stay It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

nice location, needs renovation in several parts

Customer review rating 4.5/5

Fw Families - 22/07/2019 AccorHotels review

It was somehow disappointing. Lift did not work, no help with heavy suitcases from garage, rooms and especially bath very small - no place to leave any bath utensils, corridors and doors and lift shabby, construction ongoing. Breakfast and garden nice. Location very good.

A quiet and nice experience

Customer review rating 4.5/5

Olivier L. Business - 19/07/2019 AccorHotels review

Nice hotel, friendly staff, good location and nice food...

Very nice.

Customer review rating 4.5/5

Anonymous Business - 18/07/2019 AccorHotels review

Service overall was very good as it always is.

A lovely hotel in an ideal situation

Customer review rating 4.5/5

Carol M. Couples - 02/07/2019 AccorHotels review

The staff were friendly and helpful but I fell the room was lacking in provisions with just one paper cup and a virtually useless hair dryer.

Dear CAROL M., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Beautiful hotel in great location

Customer review rating 4.5/5

Curtie Couples - 30/06/2019 AccorHotels review

Old building but with modern decor inside. Extremely clean room with bright modern furnishings. Breakfast was included in our rate which was a help yourself buffet including continental and English, with "cook yourself" fried egg in a mini pan. We parked our car in the underground car park, which was 9€ for the night. The evening meal we had outside in the garden was done on the plat du jour tariff of 2 or 3 courses for asset price but the main menu was also available. All the staff were polite and very helpful. Would highly recommend hotel.

Dear CAROLINE C., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Mr

Customer review rating 4.5/5

Andy Couples - 30/06/2019 AccorHotels review

Lovely location, nice staff, very clean. When I needed an iron for my wedding suit and many guests needed it at the same time the guy on the front desk was really helpful and got me it. It was a shame the hotel bar was closed, that was just bad timing for when I booked.

Stay at mecure angouleme

TripAdvisor rating 4.0/5

Faye H Couples - 27/06/2019 TripAdvisor review

Hotel is very clean and staff friendly helpful and no language barriers . Rooms were very clean and done daily my only complaints are breakfast was quite expensive for what it is also more water needed in rooms fridge as 1 small bottle for 2 people to share was slightly pointless . Also when we booked were not told about renovations taking place

Dears guests, we are delighted that you enjoyed your stay. Thank you for your comments, it will help us to improve our quality of service. Best regards

Great stay

Customer review rating 4.5/5

Fa… Couples - 26/06/2019 AccorHotels review

We enjoyed staying here clean good value for money

Ill-informed

Customer review rating 4.5/5

Mark H. Couples - 25/06/2019 AccorHotels review

On arrival in Angualeme we were confronted by almost gridlocked roads due we find out from an impending music festival access to the hotel had been blocked by unsympathetic security. After trying to gain access to the area of the hotel from three different directions we had to move a barrier ourselves then argued with security just below the entrance to the hotel parking who then reluctantly let us pass All this embarrassment could have been avoided if we had been informed of the problems approaching the hotel we could arrived earlier or booked another hotel on our journey south. Other little niggles - paper cups in the rooms? Toilet flush mechanism hanging off the wall? Not things I would expect from this chain of hotels I've used your hotels before around Europe and have been very satisfied in the past but this has upset us both

Dear MARK H., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact, June 21st is celebrated in France and in all the cities the festival of music, it is an annual feast for the passage to the season of summer. We are really sorry for the lack of information from this event by the press and we apologize. Indeed, in our rooms we offer Mercure cardboard cups for hot drinks. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice ROUSSEAU Chef de réception

Staff were friendly and cooperative.

Customer review rating 4.5/5

Anonymous Solo - 22/06/2019 AccorHotels review

After leaving, i realised that even though my breakfast was included in my stay i was charged for breakfast.

Dear SUSAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Everything was perfect

Customer review rating 4.5/5

France T. Couples - 21/06/2019 AccorHotels review

Warm welcome, nice building, garden and room, friendly staff, perfect location close to the city

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

Beautiful hotel, elegant interior.

Customer review rating 4.5/5

Teresa Couples - 17/06/2019 AccorHotels review

Hotel, room, service, cleanliness, food, garage: FIRST CLASS. Staff: Very friendly and professionelle. Mattress: The best I have ever slept on in any hotel I have stayed. Unfortunately, both nights deprived of sleep because of the noise; first night from a concert, second night from a party at the hotel. If it hadn't been for the noise, I would have given 10 out of 10. Mercure hotels will always be my preferred hotels when I travel in France.

Dear TERESA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Just ok

Customer review rating 4.5/5

Nicola Solo - 13/06/2019 AccorHotels review

Please smile more at reception! Check in otherwise ok. Smiles at check out. Kitchen not great. Bed comfortable, nice to have a bath. Stayed there several times and can always hear noise from outside the room. Parking a big plus.

Dear NICOLA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

very delighted stay

Customer review rating 4.5/5

Anonymous Couples - 07/06/2019 AccorHotels review

we were well recieved, had an excellent room, the parking under the hotel is ver practicle. excellent breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice
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