Hotel - Mercure Angouleme Hotel de France Hotel
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Mercure Hotel

Mercure Angouleme Hotel de France Hotel

1 place des halles centrales 
16000  ANGOULEME
FRANCE

430 reviews
TripAdvisor Rating Based on 430 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park, looking out over the historic ramparts of the city.

  • 89 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,234 reviews

Our guest reviews for Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 430 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Janet R. Families - 15/07/2017
« Satisfactory »

Overall pleased with the service of the hotel

AccorHotels certified review
Kevin M. Couples - 14/07/2017
« Kevin Murray »

Location excellent, staff very helpful, rooms good size and very clean.

AccorHotels certified review
L.jen Couples - 09/07/2017
« We love the hotel but you do not have twin beds so we never sleep well at all. You must have some rooms with twin bds. We would stay much more often and much longer if we could sleep well. »

All lovely .Great staff and clean and perfect position but we need and want twin beds . 1 bed per person. We used to stay 2 nights but now stay one because of having to share a bed.

AccorHotels certified review
Anonymous Couples - 07/07/2017
« Good hotel »

Very clean and lovely room. Service in bar / restaurant could be improved - staff seemed very busy all the time. Not a wide range of food available when we arrived at 4pm on a Sunday.

AccorHotels certified review
Bill Couples - 06/07/2017
« Staff were very pleasant and helpful. Breakfast was mediocre with not enough organic cereals. The artwork in the rooms and the hotel was weird and not easy on the eye. »

Pleasant with no major problems.

TripAdvisor certified review
Couples - 05/07/2017
« Nice hotel, shame about the wedding »

The hotel was clean, attractive and well-located, although the angle of approach in a car means that the car park underneath wasn't straightforward to find. However, a helpful receptionist came out immediately to point the way. This was typical of the positive and helpful attitude of all the staff that we met, who were attentive in dealing with problems. Unfortunately there were some serious problems to deal with. The room that we were initially placed in was directly over the bar, and there was a large and noisy group in the (very attractive) garden just outside. The receptionist found us another room not facing onto the garden, which was much quieter, but which smelled very strongly of smoke, despite the hotel's no smoking policy. She then upgraded us to a better room without charge, facing onto the garden but on a higher floor so it was quieter. So far, perfect responses to the problems, and the room service meal was delicious. However, once the music for the wedding got going, the noise level increased, and although we eventually got to sleep we were woken again by the music, which continued until 4am. We were told that this is normal for weddings, but if that is the case they should not make the hotel available for other bookings when weddings are happening. We complained in the morning (along with other guests), and some of the charges were knocked off in recompense, so again I can't complain about the staff who were understanding and apologetic, but amplified music until 4am just doesn't mix with guests reasonably expecting a good night's sleep. That ruined what would otherwise have been an excellent stay, and (speaking as someone who runs a venue which hosts weddings) shows a very poor management policy.

AccorHotels certified review
Wolfgang Couples - 04/07/2017
« Very comfortable hotel, very good location next to the old part of the city »

Nice large and quiet room, friendly staff. Everything as it should be. We will come back.

AccorHotels certified review
Anon Couples - 03/07/2017
« Lovely hotel »

Comfortable hotel, friendly staff and tasty food

TripAdvisor certified review
Couples - 25/06/2017
« Be early for breakfast! »

Friendly and helpful reception staff; room fairly small and minimalist, but comfortable and clean. Our main gripe was breakfast, for which we paid 16 euros each. We were told that breakfast was served until 10.00, so arrived at about 9.30 to find the breakfast staff already beginning to set the tables for lunch. By about 9.45, all of the hot plates/dishes were turned off (we had to plug the pancake heater back in again); by 9.55, all of the bread, croissants etc. had been cleared away, even though we were still eating and may have wanted more. We had the very strong impression that our presence was an inconvenience to the staff. It was one of the least relaxing hotel breakfasts I have had for a long time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir, I'm sorry about your bad experience at breakfast. Know that I will discuss with my team so that this does not happen again. The service must be provided until 10H00. Best resgards

AccorHotels certified review
Charlie W. Couples - 22/06/2017
« Good New Refurbishment »

New decor in the rooms is a great improvement. A really comfortable modern room.

TripAdvisor certified review
Couples - 22/06/2017
« Greatly Improved Redecoration »

We have stayed at this hotel several times over the years. A couple of years ago the rooms were less than tastefully decorated but now have been calmed down and make for a very pleasant stay. The restaurant area and reception also have been greatly improved. But why oh why are so many Accor hotels abysmal in providing English speaking channels like BBC and CNN? On this trip we used 5 Accor hotels and several lacked any of these channels but were being well used by Brits!

Our hotel has responded to the review
Our hotel has responded to the review

we're very pleased that you enjoyed your stay at the Mercure ANGOULEME. We have the CNN and BBC channel 32 and 33 Best regards

AccorHotels certified review
Anonymous Couples - 18/06/2017
« Short stay in Bath »

Excellent hotel; service, decor, rooms, location etc etc

AccorHotels certified review
Anonymous Couples - 17/06/2017
« Very pleasant »

Staff were very attentive, the hotel was close to the areas we wanted to visit

AccorHotels certified review
Anonymous Solo - 15/06/2017
« Extremely enjoyable stay! »

My experience was really enjoyable. I hadn't been to Angouleme before so the location of the hotel was great for exploring and the room was very comfortable and modern, the staff were incredibly helpful and all the facilities were to a high standard. The food was all delicious and overall the standard of the hotel was very high.

AccorHotels certified review
Dw Couples - 05/06/2017
« visit »

It was fine. I have to say though that I think the modern décor is very unpleasant.

AccorHotels certified review
Paul F. M. Couples - 29/05/2017
« Relaxing »

Good accommodation. Spacious room overlooking adjacent gardens. Surprisingly quiet for an inner old-world city location. Close to shopping and wide selection of restaurants catering to a variety of tastes and budget. Knowledgable staff and engaging salespersons in local boutiques, especially the gourmet shop located next to the hotel.

AccorHotels certified review
Peter T. Families - 29/05/2017
« Good overall for the price »

Great staff, extremely clean and comfortable Hotel. Only one complaint was at breakfast there was no bacon, sausages or scrambled egg left. We arrived at 9.15am for breakfast but were told they would not be replenishing these items. At 16€ per person not the best response.

AccorHotels certified review
Keith B. Couples - 20/05/2017
« Excellent demi pension package »

We booked a demi pension package. The hotel served us a superb dinner at a very reasonable price. Our room was compact very clean and comfortable. Staff in the front desk were friendly and helpful as were the restaurant staff.

TripAdvisor certified review
Couples - 30/04/2017
« Slow journey to South France »

Impressive medieval town the main area set high over the River Lot(?). Very well located hotel with easy to access underground car park. Hotel is in the centre of the old part of town and therefore close to all shops and restaurants/bars.

AccorHotels certified review
Anonymous Couples - 24/04/2017

Decoration Chambre moderne tapageur

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