Hotel - Mercure Albi Bastides Hotel
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Mercure Hotel

Mercure Albi Bastides Hotel

41 bis rue Porta 
81000  ALBI
FRANCE

725 reviews
TripAdvisor Rating Based on 725 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

  • 56 rooms
  • 28 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Pay per view channel(s)
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,105 reviews

Our guest reviews for Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 725 reviews
AccorHotels certified review
Alain P. Couples - 17/09/2017
« This is a superb place »

Very nice manager and staff. The food at the restaurant was fantastic: congratulations to the chef.

TripAdvisor review
Couples - 06/09/2017
« Excellent »

Excellent situation, beautiful view, nice place to stay to visit the city and the region, exceptionnal view on the cathedral. we had a room with an exceptionnal view three windows, the breakfast on the terrace was a nice place to stay, the only thing the bathroom a bit smaller

AccorHotels certified review
Paul Solo - 15/08/2017
« nice »

night receptionist was very friendly & efficient.Excellent breakfast .

AccorHotels certified review
Stephen T. Couples - 13/08/2017
« Poor aircon and small room spoiled otherwise nice hotel »

I specifically booked the Mercure because it advertised that it had air conditioning. The aircon barely worked even in the second room we were given. Location was excellent and rooms clean with nice bedding. However the standard double rooms that we saw, (we saw three) were too small to be called "double", with almost no space around the bed. The reception staff were very helpful. Overall however, I have to say disappointed as the bad points (aircon and room size) outweighed the positives. I would not stay again. If coming to Albi I would look for an alternative.

AccorHotels certified review
Anonymous Solo - 08/08/2017
« Great location with spectacular views »

Chose for views of Albi. Nice dining on terrace

AccorHotels certified review
Paula F. Families - 06/08/2017
« Very good »

Fantastic view from the terrace for breakfast

AccorHotels certified review
Roger B. Couples - 05/08/2017
« Great location and views with attentive friendly staff »

The staff were very friendly and helpful. The room was well fitted in a historic building. The views from the window were great. It was a great location to explore the interesting town of A.lbi.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Excellent »

x

AccorHotels certified review
Jeremy Families - 29/07/2017
« Wonderful location. Friendly staff »

The original rooms we not prepared, but new rooms were given immediately. Dinner ongoing the terrace was super. View is remarkable. Rooms are comfortable, but no family rooms, it seems, just suites.

AccorHotels certified review
John Couples - 25/07/2017
« mr »

Comfortable, clean, good food, friendly staff well situated.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« A great stay in Albi. »

Great location and a pleasant room with good internet and TV channels. Free off-street parking was a bonus.

AccorHotels certified review
Six W. Couples - 05/07/2017
« Tour of France »

Good location, good accommodation. Surprised with paper cups in a 4 star hotel. Not seen before in Mercure hotels. We assumed breakfast was included in the room rate as no price indication was available at breakfast. We found at check out that the breakfast was 17euros per person, a wildly overpriced breakfast. For what was supplied we would expect to pay no more than 10Euros.

AccorHotels certified review
Shonaw Couples - 30/06/2017
« Superb stay »

We had a lovely 2 days in Albi staying at this prime position hotel. The views over the river Tarn towards the Cathedral and Brebie Palace were wonderful. The room was well appointed and perfect for our needs. We did not have breakfast in the hotel, preferring a croissant and coffee in town. We did have dinner there on a wet evening and it was superb, apart from rather poor service form some inexperienced staff; wrong wine brought after the starter. The air con probably needs regassing too!However if we come back to Albi we would definitely stay here.

AccorHotels certified review
Jim C. Couples - 25/06/2017
« Most disappointing »

The air conditioning in the rooms was not functioning and all that the management could do would be to make excuses for old equipment. The rooms were small and despite early booking the only view we had ours of a car park not the beautiful river tartan breakfast cost €16

AccorHotels certified review
Melodie Couples - 24/06/2017
« Melodie »

Charming and helpful staff especially at breakfast and reception. Memorable terrace view for meals. Convenient position as near to main tourist attraction but not in the hustle and bustle Comfortable beds, linen etc. Shame air conditioner was unable to cope with extreme temperature during our stay. Disappointing meal- same vegetable mix of courgettes and carrot served for first and second course

AccorHotels certified review
Anonymous Business - 20/06/2017
« Business trip in June »

Excellent experience as usual with friendly and attentive staff. Also great location.

AccorHotels certified review
David W. Couples - 17/06/2017
« The location is fantastic and the staff very friendly. »

We enjoyed our stay with you in Albi and the hotel location is excellent. The rooms are small but we enjoyed a river view and presumably as it is an old building it is more difficult to offer larger accommodation.

AccorHotels certified review
Guy S. Couples - 30/05/2017
« Excellent..nice hotel, friendly staff and nice restuarant. »

As I said, all round very good...I will be happy to come again.

AccorHotels certified review
Sally S. L. Couples - 29/05/2017
« Lovely hotel with beautiful views but the service in the restaurant is shocking »

We had a lovely bedroom with super views. But we had 2 very poor experiences in your restaurant. On our 1st evening we booked a table for evening dinner and waited 10 minutes for a menu and then more than another 20 minutes for our ordered drinks followed by another 10 minute wait for our meal. Shocking. We had breakfast early on 2 mornings but on Saturday we arrived at 9am to total chaos - no tables set for guests, only tables with dirty plates, no bowls or tea and coffee cups, no bagettes, no croissants, basically no breakfast. We had to ask for everything and cleared a table ourselves and had to look for cutlery etc. Eventually, some bread arrived and some freshly cooked coissants, which were not cooked through and still had a dough in the middle. Very disappointing and totally unnecessary.

AccorHotels certified review
Rg Couples - 28/05/2017
« A good hotel in a fantastic location »

Stayed for two nights. The hotel has a fantastic location overlooking the rive Aude and the old town. The view from the hotel restaurant terrace is particularly spectacular. Breakfast on the terrace is particularly good value. Otherwise the hotel is pretty well run if a bit sleepy. The rooms are clean, modern, and well appointed and some have a lovely view over the river.

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