Hotel - Mercure Albi Bastides Hotel
Mercure Hotel Mercure Hotel

Mercure Albi Bastides Hotel

Our hotels AccorHotels
4.0/5 784 reviews
All hotels in Albi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 88.00 EUR Non member rate
From 83.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

  • 56 rooms
  • 28 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Pay per view channel(s)
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,416 reviews

Our guest reviews for Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 784 reviews
AccorHotels certified review
George O. Solo - 02/04/2018
« Good friendly efficient helpful service »

Excellent parking area, super quick check-in but booked room had a towel stuffed into an vent above the bed, first time I have seen that in any hotel of any level anywhere in hte world. Receptionist was fabulous though in getting me another room. Breakfast was overpriced and restaurant was closed, which wasnt good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr OERTEL, Thank you for taking the time to share your feedback. Please appologise for the problem you had when you entered in your room, we asked to our cleaning service to be more careful about the state of the room. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Anonymous Business - 29/03/2018
« Excellent stay »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOS KEMP, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to welcome you in our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Aleta Couples - 27/03/2018
« Nice hotel but some info would have made our stay better! »

This hotel is very nice and in a good location. The room was small but the beds were comfortable, We were very uncomfortable because the room was too hot and we were not informed upon check in that the thermostat in the room did not control the heat so we spent the night in discomfort. I also would have expected glasses instead of plastic cups in the room. Staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs GIBSON, Thank you for taking the time to share your feedback. We are sorry that we couldn't help you for make your stay more confortable. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU

TripAdvisor review
Couples - 18/02/2018
« Very nice hotel in very nice location »

Excellent stay, beautiful old building, very nice rooms, very good food, I can recommend highly this beautiful hotel. We stayed in a room with side view to the river, the surrounding is really impressive.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Axel K. Couples - 16/02/2018

It was a very pleasant stay, nice room, the interior, especially in the restaurant, should be updated. As we are furniture designers, we would really have some ideas to upgrade the impressions for the clients with some little adds. If you are interested, you can contact us with pleasure. This nice building and surroundings should also be a bit reflected inside the buildung. Some objects there destroy the good impression. However, we really enjoyed the stay. Just the personal in the the restaurant was a bit stressed and unorganized, that could be improved. With pleasure we would come again, and/or recommend your place to our friends. Best regards Axel K., email: co…

Our hotel has responded to the review
Our hotel has responded to the review

Dear UWE KRAMM, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we note your comments about the decoration, and normaly, Soon the lobby and the restaurant will be redone Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

TripAdvisor review
J9651VVpatriciab Solo travel - 10/02/2018
« A comfortable hotel in a historic building »

The hotel has a modern interior inside an old mill on the banks of The Tarn, 10 minutes walk from the old town. There are fantastic views of the cathedral from the restaurant and terrace and the station is Roubd a 20 minute walk. The rooms are bright and clean and the staff very welcoming with free coffee, tea and patisserie in the afternoon. Highly recommended as a base for a visit to Albi

Our hotel has responded to the review
Our hotel has responded to the review

Dears, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sophie C. Families - 05/02/2018
« Thank you for the Hôtel Mercure Albi Bastides team for a great stay!! »

I came this weekend with my family to visit the truffle market at the Albi covered market. The team at the Hôtel Mercure Albi Bastides was very helpful in helping us with our reservations (thanks Juliana!) and giving us local suggestions (thanks Julien!). We will definitely come back again! Sophie

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOPHIE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
F. P. Couples - 23/01/2018
« super!!! »

COURTE, MAIS TRES AGREABLE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur F., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Albi Bastides. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur F., en l’expression de nos sentiments les meilleurs Thomas GOURREAU Chef de réception

AccorHotels certified review
Sergio Couples - 04/01/2018
« Nice location and excellent restaurant recomendation »

Fantastic location on the riverside in front of Albi's old center. Quick and easy check in/out. The receptionist recommended an excellent restaurant in the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. CORCUERA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Cd Couples - 04/01/2018
« Very welcoming and friendly »

All the staff we met were helpful and friendly, our room and shower room was spotlessly clean, the heating worked efficiently and the view was magnificent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLOTTE DICKINSON, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Frederick W. Couples - 28/12/2017
« Excellent accomodations and dining in historic building »

We found the location on the river very scenic, the room quite comfortable, the staff helpful, and our dinner in the restaurant and the breakfast delicious. It is a good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERICK WARREN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
M. Couples - 24/12/2017
« Super genial »

Hitel parfait Personnel tres agreeable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Albi Bastides. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur M., en l’expression de nos sentiments les meilleurs Thomas GOURREAU Chef de réception

AccorHotels certified review
Ellie Couples - 20/12/2017
« Dormouse »

We had an excellent well appointed room with triple aspect with views of the river, bridges and Cathedral. Breakfast was an excellent buffet with a variety far beyond most 4* hotels we have stayed in. The staff were well trained with a relaxed manner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELEANOR HURST, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Hn Solo - 15/12/2017
« Satisfied »

Everything correct

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Thomas GOURREAU Chef de réception

AccorHotels certified review
Emma B. Couples - 05/12/2017
« Mediocre »

The rooms were tiny and overpriced AND smelled strongly of smoke but as I had a migraine and needed sleep I was too tired to go downstairs and complain. The restaurant wan not busy so on,y half the tables were set and we left almost immediately as another couple were allowing their small child to run around the restaurant. The rooms were poorly insulated and we could hear noise, including this young child again early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas GOURREAU Front office manager

AccorHotels certified review
Anonymous Couples - 20/11/2017
« Recently refurbished, ideally situated and excellent customer service »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARRY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Mark S. Solo - 26/10/2017
« What a View!! »

The provenance of the hotel, and the surrounding city, with views across the river is stunning!! Wish I could have stayed longer, the staff was very accommodating, helpful and friendly!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

TripAdvisor review
Couples - 24/10/2017
« Superb location »

We had a very pleasant stay thanks to the friendliest and nicest staff. The location with view of the river Tarn and the medieval city with its magnificent cathedral was the best there could be. Fantastic!

AccorHotels certified review
Bjorg Couples - 23/10/2017
« Fantastic view and fantastic staff »

We had a very pleasant stay and enjoyed both the friendliness of the hotel staff, the city and of course the breathtaking cathedral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BJORG B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

AccorHotels certified review
Greta G. Couples - 23/10/2017
« A lovely comfortable room in an elegant setting with a gorgeous view. »

We splurged for the "View" room and it was worth it -- the white noise of the river was very restful, and the early morning view of the cathedral and rooftops was spectacular. We didn't try the restaurant, which looked attractive, but did have a very nice late-evening calvados on the terrace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER THOMAS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 88.00 EUR Non member rate
From 83.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 910 m ibis Styles Albi Centre Le Theatro
ibis Styles Albi Centre Le Theatro Hotel
From
From 65.00 EUR Non member rate
From 61.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1 km ibis budget Albi Centre
ibis budget Albi Centre
From
From 44.00 EUR Non member rate
From 44.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1 km ibis Albi
ibis Albi Hotel
From
From 55.00 EUR Non member rate
From 52.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.4 km ibis budget Albi Terssac
ibis budget Albi Terssac
From
From 40.00 EUR Non member rate
From 38.00 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in ALBI
See rates