Hotel - Mercure Albi Bastides Hotel
Mercure Hotel Mercure Hotel

Mercure Albi Bastides Hotel

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4.0/5 751 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Breakfast
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Bowling (Paying, Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

  • 56 rooms
  • 28 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Pay per view channel(s)
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,217 reviews

Our guest reviews for Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 751 reviews
AccorHotels certified review
Mark S. Solo - 26/10/2017
« What a View!! »

The provenance of the hotel, and the surrounding city, with views across the river is stunning!! Wish I could have stayed longer, the staff was very accommodating, helpful and friendly!!

TripAdvisor review
Couples - 24/10/2017
« Superb location »

We had a very pleasant stay thanks to the friendliest and nicest staff. The location with view of the river Tarn and the medieval city with its magnificent cathedral was the best there could be. Fantastic!

AccorHotels certified review
Bjorg Couples - 23/10/2017
« Fantastic view and fantastic staff »

We had a very pleasant stay and enjoyed both the friendliness of the hotel staff, the city and of course the breathtaking cathedral.

AccorHotels certified review
Greta G. Couples - 23/10/2017
« A lovely comfortable room in an elegant setting with a gorgeous view. »

We splurged for the "View" room and it was worth it -- the white noise of the river was very restful, and the early morning view of the cathedral and rooftops was spectacular. We didn't try the restaurant, which looked attractive, but did have a very nice late-evening calvados on the terrace.

AccorHotels certified review
Tony Couples - 01/10/2017
« Nice - but somehow lacking quality »

Car park looked big upon arrival but found most of it reserved for local businesses. Had we come a few minutes later probably would not have got a free parking space. Checking was slow. No Platinum welcome or additional service. Welcome drink voucher for one person, although two members were staying. Was "upgraded" to a room with a view, instead of non view room. Then told that anything we wanted from mini bar was extra and a price list given to us. Nice touch. Bed was very hard and old. All rooms looked like they were the same size, but floors 2 and 4 have badly designed windows so you can not see out ( probably due to original building but a good architect would have solved this and made the rooms on these floors better ). Inside the room it reminded us of an Ibis Styles. Bathroom was just a shower, no tub. Breakfast was OK but seemed poor choice for the 20€ each. Few staff and service was accordingly slow. Checkout pleasant. Hotel looks like it does a lot of trade with tours and seems set up for this.

AccorHotels certified review
Bee Couples - 18/09/2017
« Nice two night stay at the Mercure Hotel in Albi »

good marks for a nice bedroom with all amenities, clean, and well furnished. very nice breafast with very pleasant staff , particurlarly the attending lady. low mark: restaurant unable to deliver 1 dish and 1 dessert in less than two hours and a half, unacceptable

AccorHotels certified review
Alain P. Couples - 17/09/2017
« This is a superb place »

Very nice manager and staff. The food at the restaurant was fantastic: congratulations to the chef.

TripAdvisor review
Couples - 06/09/2017
« Excellent »

Excellent situation, beautiful view, nice place to stay to visit the city and the region, exceptionnal view on the cathedral. we had a room with an exceptionnal view three windows, the breakfast on the terrace was a nice place to stay, the only thing the bathroom a bit smaller

AccorHotels certified review
Paul Solo - 15/08/2017
« nice »

night receptionist was very friendly & efficient.Excellent breakfast .

AccorHotels certified review
Stephen T. Couples - 13/08/2017
« Poor aircon and small room spoiled otherwise nice hotel »

I specifically booked the Mercure because it advertised that it had air conditioning. The aircon barely worked even in the second room we were given. Location was excellent and rooms clean with nice bedding. However the standard double rooms that we saw, (we saw three) were too small to be called "double", with almost no space around the bed. The reception staff were very helpful. Overall however, I have to say disappointed as the bad points (aircon and room size) outweighed the positives. I would not stay again. If coming to Albi I would look for an alternative.

AccorHotels certified review
Anonymous Solo - 08/08/2017
« Great location with spectacular views »

Chose for views of Albi. Nice dining on terrace

AccorHotels certified review
Paula F. Families - 06/08/2017
« Very good »

Fantastic view from the terrace for breakfast

AccorHotels certified review
Roger B. Couples - 05/08/2017
« Great location and views with attentive friendly staff »

The staff were very friendly and helpful. The room was well fitted in a historic building. The views from the window were great. It was a great location to explore the interesting town of A.lbi.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Excellent »

x

AccorHotels certified review
Jeremy Families - 29/07/2017
« Wonderful location. Friendly staff »

The original rooms we not prepared, but new rooms were given immediately. Dinner ongoing the terrace was super. View is remarkable. Rooms are comfortable, but no family rooms, it seems, just suites.

AccorHotels certified review
John Couples - 25/07/2017
« mr »

Comfortable, clean, good food, friendly staff well situated.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« A great stay in Albi. »

Great location and a pleasant room with good internet and TV channels. Free off-street parking was a bonus.

AccorHotels certified review
Six W. Couples - 05/07/2017
« Tour of France »

Good location, good accommodation. Surprised with paper cups in a 4 star hotel. Not seen before in Mercure hotels. We assumed breakfast was included in the room rate as no price indication was available at breakfast. We found at check out that the breakfast was 17euros per person, a wildly overpriced breakfast. For what was supplied we would expect to pay no more than 10Euros.

AccorHotels certified review
Shonaw Couples - 30/06/2017
« Superb stay »

We had a lovely 2 days in Albi staying at this prime position hotel. The views over the river Tarn towards the Cathedral and Brebie Palace were wonderful. The room was well appointed and perfect for our needs. We did not have breakfast in the hotel, preferring a croissant and coffee in town. We did have dinner there on a wet evening and it was superb, apart from rather poor service form some inexperienced staff; wrong wine brought after the starter. The air con probably needs regassing too!However if we come back to Albi we would definitely stay here.

AccorHotels certified review
Jim C. Couples - 25/06/2017
« Most disappointing »

The air conditioning in the rooms was not functioning and all that the management could do would be to make excuses for old equipment. The rooms were small and despite early booking the only view we had ours of a car park not the beautiful river tartan breakfast cost €16

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