Hotel - Mercure Albi Bastides Hotel
Mercure Hotel Mercure Hotel

Mercure Albi Bastides Hotel

4.0/5 852 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Boules/petanque
    • Bowling
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

  • 56 rooms
  • 28 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Pay per view channel(s)
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,740 reviews

Our guest reviews for Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 852 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert Business - 05/09/2018 AccorHotels certified review
« Wonderful overnight stay »

I can't think of anything that was not great. Nice clean modern room, great restaurant with amazing views, breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Anonymous Couples - 05/09/2018 AccorHotels certified review
« Excellent location and very comfortable with attentive staff. »

We were a little disappointed with the small size of the room. Also disappointing was an hour wait for a sandwich to be served in the bar. Otherwise the staff were very anxious to please and we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Be sure that we take care of your comments for improve the quality of our service. Sincerely, Thomas GOURREAU Chef de réception

Tony Couples - 02/09/2018 AccorHotels certified review
« Excellent location and modern/clean hotel »

We were on a one night stopover to visit friends in Albi. This hotel is in a very beautiful location with easy access to the centre of the town. The room was very comfortable, clean and well presented with a nice view of the river and cathedral. Staff were very pleasant and helpful. Overall cost was good value, although breakfast very expensive for what it was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

Les T. L. Families - 28/08/2018 AccorHotels certified review
« Une dimanche nuit en été »

Because I needed family accommodation I had to call and reception were very helpful. We were extremely impressed with the common areas, style and position of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Peter C. Couples - 27/08/2018 AccorHotels certified review
« A splendid location to spend a Saturday/Sunday in a quality hotel »

We thoroughly enjoyed our brief and wished it could have been longer. The staff were very helpful and in particular the Saturday evening receptionist who was extremely helpful in setting me up on the Accor hotels loyalty scheme.

M E. G. Couples - 27/08/2018 AccorHotels certified review

excellent food in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

Anonymous Families - 26/08/2018 AccorHotels certified review
« Could have been better »

The hotel was in a superb location. The room was lovely and reception staff very efficient. However the service in the restaurant at dinner was awful. After a long drive we were tired and hungry but had to wait for over an hour for our food. When it came it was very nice and it was a shame that it was spoilt by the delay. Unsurprisingly we went out for dinner on our second night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Front office manager

Roy Couples - 13/08/2018 AccorHotels certified review
« great location with usual Mercure standards and a reasonably good restaurant with great view »

A good place to see if you want to visit as a tourist. A short walk from the historical and beautiful centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de Réception

laeliahartnoll Couples - 10/08/2018 TripAdvisor review
« A mixed experience »

The location is amazing The bedrooms cramped and cell-like, very basic. Breakfast fine, average. On leaving receptionist attempted to charge us local taxes and breakfast, both if which had been prepaid.

A L. Couples - 07/08/2018 AccorHotels certified review
« Pleasant hotel in an outstanding location »

We had a very pleasant stay and particularly enjoyed the river view and breakfast eaten on the terrace with an amazing view of the old city and cathedral. Staff were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerly, Thomas GOURREAU Chef de réception

Roy T. Couples - 01/08/2018 AccorHotels certified review
« Relaxing, restful stay in great location. »

Second time we have stayed here and would certainly come again. Hotel is in lovely location alongside the river Tarn. We had a superior room which had great views of the river and looked across to the old town. Breakfast was very good, large choice of both hot and cold food and good coffee. Ate dinner one evening and was very pleased with both the service and the food. Presentation and menu choices were excellent. Weather was good so we were outside on the terrace, absolutely idyllic. Room was of a reasonable size and very clean with good amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Juan M. Couples - 30/07/2018 AccorHotels certified review
« Very nice stay and service. »

The hotel employees were very friendly, and welcoming. The hotel is nicely located and the room was clean and confortable. Overall very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN MANUEL J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Mpjm Couples - 25/07/2018 AccorHotels certified review
« Excellent »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Andi Solo - 25/07/2018 AccorHotels certified review
« Historic and comfortable stay »

Historic not only because of the buildings past but on the night that France became World Cup Champions! The room was comfortable and well appointed and breakfast in the morning was lush. I ate in the evening - outside over looking the river really a great spot to have dinner. Food was tasty but if i was on a diet this would have been a great place to eat - you definitely were not over filled......

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDI M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

S. G. Families - 24/07/2018 AccorHotels certified review
« Excelent »

Our days at Mercure Albi were fantastic. The staff were dedicated to solve everything we need.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Señor G. S., Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Albi Bastides. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Thomas GOURREAU Chef de réception

Neil Couples - 23/07/2018 AccorHotels certified review
« A lovely hotel in a great location »

We stayed three nights in a superior room which overlooked the city. On our first night we enjoyed the Bastille Day fireworks, which was an unexpected bonus. We loved the room and, in fact all of the hotel facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Friends getaway - 23/07/2018 TripAdvisor review
« Enjoyable Hotel »

Room had a lovely view over the river.Staff were helpful as always and the city was interesting.It was quite tricky to find as there was a bus parked and it obscured the hotel sign which meant we ended up in a difficult one-way system.My only gripe would be the lack of a safe in the room. Barry

Derick J. Couples - 21/07/2018 AccorHotels certified review
« Great location. Riverside room had fantastic view. Fantastic staff. »

Just a lovely hotel in a grest location. Restaurant and bar excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear DERICK j., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Anonymous Couples - 08/07/2018 AccorHotels certified review
« Comfortable beds and great views of the Tarn »

The staff were welcoming and the location of the hotel is very handy for sightseeing in Alb

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Nickm Couples - 25/06/2018 AccorHotels certified review
« Lovely staff but disappointing room »

The staff were as always first class and very helpful throughout our stay. The room was disappointing. It was small with limited storage space and the new idea of putting the bathroom behind what appeared to be wardrobe doors was just wrong. Breakfast was as usual a good spread.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas GOURREAU Front office manager

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