Hotel - Mercure Albi Bastides Hotel
Mercure Hotel Mercure Hotel

Mercure Albi Bastides Hotel

4.0/5 867 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Boules/petanque
    • Bowling
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose either a Standard Room or a room overlooking the episcopal city, both offering the same level of comfort.

  • 56 rooms
  • 28 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Pay per view channel(s)
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,834 reviews

Our guest reviews for Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 867 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
X P. Families - 19/10/2018 AccorHotels certified review
« Comfortablegood stay »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Front office manager

Pb Couples - 07/10/2018 AccorHotels certified review

The service by your restaurant staff was excellent but I feel that they had too much to do with too few people. Despite that, they were charming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your comment will help us to improve the organisation of our restaurant. Sincerely, Thomas GOURREAU Chef de réception

Thierry Friends - 07/10/2018 AccorHotels certified review
« Nicely located and comfortable »

Lovely hotel located alongside the river with friendly staff. My room had a great view over the river, the old town and the cathedral. The sill on the river makes a lot of noise but the window did a tremendous job of cancelling all outside noise ! The bed was very comfortable. My only regret is that it was a bit too warm for me in my room, and the air-conditioning, at low speed, could not make it 'cold' enough to sleep well (the only reason why I did not give a rate of 9). All in all I had a very pleasant stay here and I would recommend it !

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas GOURREAU Chef de réception

Anonymous Couples - 06/10/2018 AccorHotels certified review
« Great Location for a stay »

Thoroughly enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELA O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Fionuala M. D. Couples - 04/10/2018 AccorHotels certified review
« Beautiful location. »

Friendly people especially breakfast staff. Hotel room was spacious but a bit dated. I felt the hotel, although we enjoyed it could do with a facelift, especially the outdoor areas, tables chairs etc. . We have stayed in many hotels throughout France and I can honestly say that I have never had a better breakfast. The buffet was well laid out, well stocked and catered for all tastes. It was wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. And Mr. MC d., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Friends getaway - 30/09/2018 TripAdvisor review
« perfect location overlooking beautiful Albi »

This hotel, a converted mill sits on the riverside overlooking the medieval city of Albi. Rooms are clean and comfortable, restaurant surprisingly good for a hotel and staff friendly, professional and helpful, ask for a room overlooking the river .

Deborah Couples - 26/09/2018 AccorHotels certified review
« Lovely 'all round' experience »

We loved the hotel's riverside setting, it's age and character and the overall ambience, especially with the terrace overlooking the river. We found the room to be of a good size, with comfortable large twin beds and all the essential accessories. We were very pleased to enjoy a river view as we had not specifically requested this. The hotel staff were polite and welcoming and the overall feel of this hotel was very positive. We were glad of the on-site parking and enjoyed the short 5 minute walk over the old bridge into the main centre. The price was reasonable too. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBORAH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Anonymous Couples - 22/09/2018 AccorHotels certified review
« Great Mercure »

We enjoyed the room and service in this lovely spot. The restaurant is superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Karen Couples - 17/09/2018 AccorHotels certified review
« Great location and view, room ok »

Great location and view, room ok but a bit tired, bathroom tiny, great parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Front office manager

Labs Couples - 13/09/2018 AccorHotels certified review
« Bel emplacement »

Satisfait de mon week-end

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Thomas GOURREAU Chef de réception

Robert Business - 05/09/2018 AccorHotels certified review
« Wonderful overnight stay »

I can't think of anything that was not great. Nice clean modern room, great restaurant with amazing views, breakfast was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Anonymous Couples - 05/09/2018 AccorHotels certified review
« Excellent location and very comfortable with attentive staff. »

We were a little disappointed with the small size of the room. Also disappointing was an hour wait for a sandwich to be served in the bar. Otherwise the staff were very anxious to please and we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Be sure that we take care of your comments for improve the quality of our service. Sincerely, Thomas GOURREAU Chef de réception

Tony Couples - 02/09/2018 AccorHotels certified review
« Excellent location and modern/clean hotel »

We were on a one night stopover to visit friends in Albi. This hotel is in a very beautiful location with easy access to the centre of the town. The room was very comfortable, clean and well presented with a nice view of the river and cathedral. Staff were very pleasant and helpful. Overall cost was good value, although breakfast very expensive for what it was.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

Les T. L. Families - 28/08/2018 AccorHotels certified review
« Une dimanche nuit en été »

Because I needed family accommodation I had to call and reception were very helpful. We were extremely impressed with the common areas, style and position of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Peter C. Couples - 27/08/2018 AccorHotels certified review
« A splendid location to spend a Saturday/Sunday in a quality hotel »

We thoroughly enjoyed our brief and wished it could have been longer. The staff were very helpful and in particular the Saturday evening receptionist who was extremely helpful in setting me up on the Accor hotels loyalty scheme.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

M E. G. Couples - 27/08/2018 AccorHotels certified review

excellent food in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

Anonymous Families - 26/08/2018 AccorHotels certified review
« Could have been better »

The hotel was in a superb location. The room was lovely and reception staff very efficient. However the service in the restaurant at dinner was awful. After a long drive we were tired and hungry but had to wait for over an hour for our food. When it came it was very nice and it was a shame that it was spoilt by the delay. Unsurprisingly we went out for dinner on our second night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Front office manager

Roy Couples - 13/08/2018 AccorHotels certified review
« great location with usual Mercure standards and a reasonably good restaurant with great view »

A good place to see if you want to visit as a tourist. A short walk from the historical and beautiful centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROY V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de Réception

laeliahartnoll Couples - 10/08/2018 TripAdvisor review
« A mixed experience »

The location is amazing The bedrooms cramped and cell-like, very basic. Breakfast fine, average. On leaving receptionist attempted to charge us local taxes and breakfast, both if which had been prepaid.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

A L. Couples - 07/08/2018 AccorHotels certified review
« Pleasant hotel in an outstanding location »

We had a very pleasant stay and particularly enjoyed the river view and breakfast eaten on the terrace with an amazing view of the old city and cathedral. Staff were helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerly, Thomas GOURREAU Chef de réception

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