Mercure Hotel Severinshof Koeln City 4 stars

Customer review rating (ALL Rating) 4.5/5 3,448 reviews

Best price
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Mercure Hotel Severinshof Koeln City - Image 1
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Mercure Hotel Severinshof Koeln City - Image 3
Mercure Hotel Severinshof Koeln City - Image 4
Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse, 50676 KOELN, Germany

Description

Hotel extras

  • 4-star hotel with quiet courtyard in the middle of Südstadt

  • Mercure Hotel in Cologne on Severinstrasse

  • Courteous and friendly staff

  • Plentiful breakfast buffet with cold and hot dishes

  • Mercure hotel in Cologne with very good public transportation options

Our accommodation(s)

Hotel location

Mercure Hotel Severinshof Koeln City

Severinstr. 199, Einfahrt Tiefgarage:, Kleine Spitzengasse
50676 KOELN
Germany

GPS:50.929514, 6.957017

Telephone
Fax +49 221 2013666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed living room atmosphere of our hotel bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,448 reviews

TripAdvisor Rating  4.0/5  1,571 reviews

Certificate of excellence 2023

Nice Breakfast

Customer review rating 4.0/5

P. V. Business - Confirmed reviews ALL

Everything was fine. Rooms seem little bit outdated, but overall good experience.

Dear Mr. V., Thank you for your feedback. W e're glad to hear that you enjoyed our breakfast and overall had a good experience. Your comment regarding the condition of the rooms is duly noted, and we will review this internally. We hope to welcome you back soon and remain at your disposal for any further assistance. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Average but ok

Customer review rating 3.0/5

Migno Friends - Confirmed reviews ALL

Average hotel. Worth it for the price. But no air conditioning by 25 degrees was a huge downside.

Dear Mr. M., Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good value for the price. We apologize for any inconvenience caused by the lack of air conditioning during your stay, and we appreciate your understanding. Your comments regarding the friendliness of our staff will be addressed internally to ensure a more welcoming experience for our guests. We hope to have the opportunity to welcome you back for an improved stay at Mercure Severinshof. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Great stay and good value for money

Customer review rating 4.5/5

Nthabi Families - Confirmed reviews ALL

We had a beautiful spacious junior suit. Very comfortable space. The hotel is clean and the staff pay attention to the guests' needs.

Dear Ms M., Thank you for taking the time to share your experience with us. We're delighted to hear that you had a great stay and found value for your money. It's wonderful to know that you enjoyed your beautiful and spacious junior suite and that our hotel cleanliness and attentive staff made your stay comfortable. We appreciate your recognition of our team members across different areas of the hotel, and we'll be sure to pass along your kind words. We look forward to welcoming you back for another memorable stay at Mercure Severinshof. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

good stay, but bedding can get some improvement

Customer review rating 3.0/5

Calvin Solo - Confirmed reviews ALL

the pillow is really soft and doesn't really feel supporting my neck. I woke up with a neck pain.

Dear Mr. S., Thank you for sharing your feedback with us. We're glad to hear that overall you had a good stay with us. We apologize for any discomfort you experienced with the pillow. Your comfort is important to us, and we will take your feedback into consideration as we strive to improve our guests' experience. If you have any specific preferences or requirements for bedding during your next stay, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing to stay with us, and we hope to welcome you back again soon. Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

Well located - all we needed

Customer review rating 4.5/5

Soize Families - Confirmed reviews ALL

Hotel close crom the Center, public transportation with all needed amenities

Dear Mr. M., Thank you for your feedback! We're delighted to hear that you found our hotel conveniently located near the center and with easy access to public transportation. We're glad that we could provide you with all the amenities you needed for a comfortable stay. We hope you had a wonderful time in Cologne, and we look forward to welcoming you back in the future! Best regards, AccorInvest Germany GmbH Mercure Hotel Severinshof Köln City Anna Krautmacher Guest Relation

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Other web-users rate our hotel

  • 1,354 reviews 9.2/10 Location
  • 1,883 reviews 7.5/10 Room
  • 1,679 reviews 8.3/10 Service
  • 38 reviews 8.4/10 WiFi
  • 1,085 reviews 9.2/10 Breakfast
  • 858 reviews 6.9/10 Cleanliness
  • 297 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.