Hotel - Mercure Hotel Severinshof Koeln City
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Mercure Hotel

Mercure Hotel Severinshof Koeln City

Severinstr. 199  Einfahrt Tiefgarage:  Kleine Spitzengasse 
50676  KOELN
GERMANY

1,150 reviews
TripAdvisor Rating Based on 1,150 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Pet allowed 12  EUR
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We wish you a pleasant stay at our 4-star Mercure Hotel Severinshof Köln City: Our 253 air-conditioned rooms, including 16 luxurious suites with a kitchenette, are well-equipped and offer free WIFI. Some of theSome rooms overlook the hotel's peaceful inner courtyard. Privilege Rooms with a balcony and Superior Rooms are also available. One child up to 12 years of age can stay in your room free of charge on request.

  • 253 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,354 reviews

Our guest reviews for Mercure Hotel Severinshof Koeln City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,150 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 10/08/2017
« Very good »

Very good

AccorHotels certified review
C. Friends - 09/08/2017
« Very good but a bit far away from shopping area »

Very new hotel and the staff are nice Also,it is good that the printing service is free!

AccorHotels certified review
Rafael Solo - 07/08/2017
« Updated hotel to the south of the city center »

Teh hotel is just south of the city center, you have tram at the doorstep, or can simply walk 10 min up to the main attractions. The hotel has undergone an update so rooms and common areas look fresh and new. Quite spacious room (though there are several kinds, I guess I was lucky!). Very kind staff at reception. Convenient parking in the basement, though for 17 eur, just a bit more expensive than the parkings in the area (average 15 eur per day). Small gym area with a sauna, it was very quiet during my stay. It is a quite good option for a quick trip to Cologne near the city center.

AccorHotels certified review
An Couples - 06/08/2017
« Functioneel »

Functioneel

AccorHotels certified review
Uk A. Families - 01/08/2017
« Good value as expected. »

We enjoyed a value for money stay, as we've done before and hope to do again.

AccorHotels certified review
Gazza 2. Solo - 27/07/2017
« Gazza 2017 »

Well appointed hotel, great customer service

AccorHotels certified review
Parveen S. Families - 26/07/2017
« Stay here regularly »

We stay here regularly good location hotel is clean and perfect

AccorHotels certified review
Anonymous Couples - 15/07/2017
« Second visit was alright »

We stayed here 2 years ago visiting friends in the city. We had a great room and great service. This time our room was facing the large construction. We could still here it when the windows were shut. Finally, they accommodated us and changed rooms. The outdoor balcony was still dirty and there were no robes or slippers or a bottle of water offered. It would have been nice to receive a complimentary breakfast. Also, both nights u was tossing and turning because the bed sheets were washed with a strong bleach and my skin got hives and was very irritating.

AccorHotels certified review
Dom Couples - 12/07/2017
« Disappointing rooms »

We arrived at the hotel early and the early check in was not a problem. All staff were polite and helpful. Breakfast tasty and with a good choice. However the room was dated and the smell coming out from the bathroom drains was absolutely disgusting. Definitely not a 4* standard. Unfortunately I wouldn't stay there again.

AccorHotels certified review
Duncan Couples - 08/07/2017
« Cologne stopover »

Mixed experience with reception staff. Great welcome at checkin. Another staff member was disinterested. Underwhelming fitness facility. Excellent breakfast.

AccorHotels certified review
Milan Business - 07/07/2017
« Good as usual »

All was fine, same as many times before - this is why I am always choosing this hotel while travelling to Cologne.

AccorHotels certified review
L. Friends - 04/07/2017
« Rooms not clean »

Rooms just not clean... We found lenses from the cleaning staff half way through our stay. We requested some towels and got towels and a pense: litteraly a pense you put inside you eye. It was in our washroom. The towels were in the room... why would the cleaning lady have used our washroom And the breakfast was BELOW average with not fresh bread Not up to standards for a mercure

AccorHotels certified review
Heinz O. Couples - 03/07/2017
« Our default hotel in Cologne »

My family and I have been coming to Cologne for over 20 years. Since we discovered the Mercure Hotel at Severinshof, we have stayed there almost every time we visit. This trip was no different. we are extremely happy to stay here. My only criticism is the price of the breakfast which, while very comprehensive and delicious is much too expensive.

AccorHotels certified review
Terry M. Friends - 30/06/2017
« Excellent Friendly Hotel »

Second visit to this hotel and wasn't disappointed

AccorHotels certified review
Dirk Families - 27/06/2017
« A nice visit to the family »

The hotel is maintained very well, the staff is friendly and the breakfast was excellent

AccorHotels certified review
Anonymous Solo - 26/06/2017

Good experience at the hotel. Only complaint is the flooring appears too thin as I could hear people walking about in the room above.

AccorHotels certified review
Thomas Business - 23/06/2017
« Business travel quality at reasonable price »

Excellent service at bar late hours incl. these terrific snacks of ham and cheese :-)) ! Extensive breakfast buffet and a terrace well shaded provides a very good start in the day! Rooms well equipped and air conditioned :-). Only the bathroom looks a little aged - shower in a bath tub with a drain to central position in the middle of the room. Rusty drain outlet.

AccorHotels certified review
Andrew H. Couples - 23/06/2017
« Not quite what I expected »

Disapointed there was no English tv Channels British french or otherwise only German even though in your TV guide they were listed as available. Also no Radio channels at all? AI asked to extend my stay by one day but was told the hotel was full. I booked on line 5 minutes later an upgraded Junior suite room for extra cost of course. I went to reception a half hour later to check and the manageres asked me if I wanted to day in the same room? Unbelievable? Thought the room was not available? and I paid more for the suite!! Nobody offered to move our bags to the other room. The roms were smaller than Expected in a 4 star Mercure but very clean and usable.

AccorHotels certified review
Carl S. Business - 16/06/2017
« As expected »

As expected.

AccorHotels certified review
John P. Couples - 14/06/2017
« Good and Bad »

The room was reasonably equipped, however having paper cups for hot drinks was very disappointing as these are not suitable for multiple use, being British we like many cups of tea. Having two televisions for us was a bit over the top and a cause of annoyance, many due to the second TV switching on when the remote of the other was being used this caused the channels to be out of synchronisation, in the end we pulled the plug out on the one we didn't use. The room suffered from noise from the surrounding are, traffic and trains mainly, the other problem was being at the top of the building within the roof area it accumulated heat from the building below as well as that from the direct sunshine. The air conditioning did not cool the room and having the windows open could not cool the room effectively and let more of the excess noise in. The hotel was very well placed to explore the city, the staff where all friendly and helpful and even provided special breakfast for us as we do not eat meat or dairy products.

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